María
Spacious rooms/apartments. Friendly staff.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
Find your next stay
Apart Hotel Casa Serena
Guatemala City · Guatemala
14 Calle 5 09 Zona 10View location
9.6/10Excellent136 Reviews
Cleanliness9.8/10 9.8
Service9.6/10 9.6
Comfort9.8/10 9.8
Condition9.6/10 9.6
Neighborhood9.6/10 9.6
Value9.4/10 9.4
Amenities9.4/10 9.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Apart Hotel Casa Serena
Don't miss out on recreational opportunities including a 24-hour health club and an outdoor pool. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 5. 50 kilometers.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers 24-hour room service. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services.
A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite. Make yourself at home in one of the 30 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens.
Wired and wireless internet access is complimentary, while 50-inch Smart televisions with cable programming provide entertainment.
Show less
With a stay at Apart - Hotel Casa Serena, you'll be centrally located in Guatemala City, within a 15-minute drive of Paseo Cayala and U.S. Embassy in Guatemala. This family-friendly aparthotel is 0.5 mi (0.8 km) from Gran Centro Los Próceres and 0.6 mi (1 km) from Avenida La Reforma.
Make yourself at home in one of the 30 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, while 50-inch Smart televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
1:00 PM
Minimum check-in age
18
Hotel policies
Car recommended
Professional property host/manager
Property does not offer onsite COVID-19 testing
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Contactless check-in is available
Contactless check-out is available
Important information
-
You need to know
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is recommended for transportation to and from this property.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 5)
- Pet deposit: USD 15 per night
- Pet fee: USD 15 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: USD 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Plaza Fontabella Shopping Center
0.3 km / 0.2 mi
Avenida La Reforma
0.5 km / 0.3 mi
Embassy of Canada
0.5 km / 0.3 mi
Avia Mall
0.5 km / 0.3 mi
Gran Centro Los Próceres
0.6 km / 0.4 mi
Oakland Mall
0.7 km / 0.4 mi
Sixtino II
0.8 km / 0.5 mi
The Village Shopping Center
0.8 km / 0.5 mi
Hospital Herrera Llerandi
0.9 km / 0.6 mi
Union Church of Guatemala
0.9 km / 0.6 mi
El Obelisco
1 km / 0.6 mi
Embassy of Israel in Guatemala
1 km / 0.6 mi
Avenida Las Américas
1 km / 0.6 mi
Embassy of Lebanon
1.2 km / 0.7 mi
Embassy of Germany in Guatemala
1.2 km / 0.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 30
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Wired Internet
- Wi-fi
- Laundry service
- Babysitting serviceExtra charge
- Lift access
- Terrace
- NewspapersExtra charge
Show 8 more facilities & services
- Business centre
- Outdoor freshwater pool: 1
- Children’s swimming area
- Children playground
- Game room
- Picnic
- Minimum check-in age: 18
- Fitness
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityApart Hotel Casa Serena
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE GRANDSUITE • GRANDSUI.GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityApart Hotel Casa Serena
SUITE GRAND
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Room code: SUI.GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE COMFORTSUITE • COMFORTSUI.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityApart Hotel Casa Serena
SUITE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: SUI.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE THREE BEDSSUITE • THREE BEDSSUI.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityApart Hotel Casa Serena
SUITE THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Apart Hotel Casa Serena
50
reviews shown
Eddy
Clean room, excellent housekeeping customer service, definitely recommend it!!!
Shabnam Karimi
Clean, safe, spacious, convenient & perfect for what we needed. Not to mention having a refrigerator is a huge bonus when traveling in Guatemala. The only minor down side was how hard the pillow was but overall, it was a great stay!
Maria
The staff were very friendly and cordial. The hotel well kept and clean. The room was big, clean, pretty, all amenities working and with air conditioning. I definitely will book it again in the future.
Christopher Allen
We stayed for 5 days and loved the one bedroom, 1.5 bath apartment. The kitchen was lovely and well equipped for stay-in cooking. The area is very safe and walking distance to museums, the zoo, and the Oakland mall. Lots of good restaurants around. They take good care of the property (clean) and the door men were very nice and helpful.
Sully
Safe and Central location, and friendly staff. Couch looked a little run down but overall the apartment was clean and convenient.
Monica
Our stay at this hotel was truly exceptional—easily one of the finest hotel experiences I have had in a very long time. From the moment we arrived, the staff went above and beyond to ensure that every detail of our stay was as comfortable and enjoyable as possible. Their dedication to guest service made us feel genuinely welcomed and well cared for.
The atmosphere was equally impressive; the hotel’s décor was absolutely stunning, creating a sophisticated yet warm ambiance that made us feel both relaxed and safe throughout our visit. Breakfast each morning was a delight, with delicious eggs and fresh vegetables, perfectly complemented by my favorite espressos.
I would gladly return and highly recommend this hotel to anyone seeking comfort, elegance, and outstanding hospitality. A special thank-you to Magaly for making our stay so memorable.
The atmosphere was equally impressive; the hotel’s décor was absolutely stunning, creating a sophisticated yet warm ambiance that made us feel both relaxed and safe throughout our visit. Breakfast each morning was a delight, with delicious eggs and fresh vegetables, perfectly complemented by my favorite espressos.
I would gladly return and highly recommend this hotel to anyone seeking comfort, elegance, and outstanding hospitality. A special thank-you to Magaly for making our stay so memorable.
Justin
Very spacious rooms and living room area.
Great value for the price especially if you want a separate bedroom
Great value for the price especially if you want a separate bedroom
Samantha
Very clean, spacious, and felt very safe!
Rony
Room was clean and property was well taken care of. All the staff was professional and had no problem answering our questions. The hotel has a gate to walk through, not just anybody can come inside and the parking lot is also gated so they have staff that manage these services. Casa serena is located in a quiet, prosperous area that is walkable with at least 3-5 bars/restaurants nearby. We literally have zero complaints!
Gail
Everything was perfect. location, comfort, decor, staff snd price. will definitely stay afain
Gail
the location was perfect. lovely decor and gardens. pleasant staff. great double room. i am coming back with family!
Angel
Great property, apartment like, well equipped, clean, quiet, close to the airport and many attractions.
Elida
It was a wonderful experience and I love the food and the restaurant in the ocean was amazing
ANGEL FARID
All fine
Raghu
The apartment hotel stay was excellent. I would definitely prefer to come back next time as well. The place is very clean and comfortable, conveniently located close to the airport and several nearby malls. It’s perfectly suited for business travellers and tourists
james
Perfect stay, first class accommodations
Maritza
Love this place, I stayed twice and will do it again!
CLAUDIA
I had a wonderful stay at Apart
Maritza
The staff was amazing
Sandra
Clean and great rooms and also all staff .
Kip
Spacious and clean
I was supposed to stay at the Westin with a group but was unable to since I waited too long. This place is 3 to 4 short blocks away. Sara the front desk lady is learning English and likes to practice, which is nice. The rooms were very spacious And more than I thought it would be. Nice hot tub, but didn't swim in the pool. I would definitely recommend this place.
reynaldo
Always goode service from the staff and comfortable rooms
john
Really good value. Helpful staff
Juan
Nice, quiet place to stay. Excellent service.
Dora
Property is great. Local to all dining/bar areas. Free Parking, large size bedrooms with their bathrooms.
Katherine
The best
Candice
Terrible experience
Julissa
It is always a pleasure to stay at this hotel. It has everything you need. It is like a home away from
Home. Staff is very friendly and genuinely care about your comfort and satisfaction.
Home. Staff is very friendly and genuinely care about your comfort and satisfaction.
Dimas
Excelente
Hanna
I had a fantastic stay. Had a whole beautiful spacious apartment with modern decor: living room, kitchen, bedroom, walk in closet, bathroom. Loved it! Staff is very friendly and helpful, thank you all!
Meghan
Romantic with great food and beautiful pool
Fabiola
Very nice stay.
Nicholas
I really enjoyed this modern property, and it the breakfast was great. The hot tub broke the morning before we got there and it wasn't fixed until after we left, so that was a bit of a bummer. We will stay here again.
Nelida
Careful with cleaning, and change of sheets/towels.
Unfortunately, encountered lots of human/ pet Hairs in bathtub and restroom and I’ve got very dirty bed sheets. Not enough pillows and water bottles.
Overall, great as always.
Unfortunately, encountered lots of human/ pet Hairs in bathtub and restroom and I’ve got very dirty bed sheets. Not enough pillows and water bottles.
Overall, great as always.
Verified traveler
I am so glad this place is getting the reviews and the place it deserves. It definitely is a hidden gem in the City of GUA. Now I'm sad I can't book every time I go since they are booked out often. I travel with my Service Dog, and there has never been a place that lets me book fast and efficiently without \"begging\" to allow my dog. Price is unbeatable due to the amenities, parking on-site, free breakfast, spacious rooms/apartments, and the best of all it is super close to pretty much EVERYTHING! Guys are attentive, cautious, and very outgoing. btw, they have a tiny elevator to those upper-level rooms they take you to your room and help, but don't expect they will carry luggage for you. I mean, it is NOT A LUXURY hotel. BOOK! I truly recommend this gem!
Laura
Oasis tranquilo y seguro
El personal es bien atentó y muy amable. Nos proveyeron transportación desde y hacia el aeropuerto. Nuestra estadía fue excelente. Un lugar tranquilo y seguro. El desayuno es riquísimo. La habitación es muy cómoda. Dormimos muy bien. Hay restaurantes a pasos del hotel. ¡Me quedaría de nuevo ahí!
Rachel
Stay here!
Fantastic little hotel, friendly staff and delicious breakfast. even has a small play area for kids! Definitely recommend!
Verified traveler
Highly recommend this location... Great customer service, defiantly will be staying here often.
Leo
Great location and great value. On Friday night I heard music from the surroundings since the hotel is close to local clubs, however, the windows worked good enough to mitigate most of the noise.
Verified traveler
This hotel its so beautifully maintained. The staff is amazing, and the location is super safe, you can walk to the mall, plaza, restaurants. The pool is beautiful, the breakfast was really good. I am very happy with my stay here. I loved it.
Verified traveler
I loved the hotel, personal attention, clean, big rooms. But, gym is very small, no lifts.
rkvis
Spacious rooms, attractive lobby and breakfast area. Safe and secure. Free airport shuttle.
Verified traveler
Spacious and great amenities
we have stayed here before. We like how spacious the apartments are. We also like the complimentary breakfast, pool, playground and ping pong table. Only downside is that it can get a little noisy on the weekends with the businesses around.
PO CHUAN
Its a good hotel
we stay here for one night and the hotel is good. We might come back again.
Verified traveler
Hotel was beautifully decorated, clean and the location was great. Staff was friendly and attentive. Breakfast was delicious. Will definitely book again.
Verified traveler
The suite we stayed in was beautiful!!! The staff was excellent and made us feel very welcome! We had a lizard in our room;)
Mark
STRANGE FEELING ABOUT THIS PLACE
LOVED MY ROOM, HOWEVER I NEVER SAW ANYONE ELSE STAYING AT THE HOTEL. I FELT LIKE I WAS THE ONLY PERSON THERE. VERY STRANGE. ALSO, ONE OF THE REASONS I BOOKED THIS PLACE WAS BECAUSE IN THE DESCRIPTION, IT SAYS THERE WAS A BAR AND THERE WAS NO BAR
Patricia
Comfy stay
It was great. Plenty of space for a family of 4.
Verified traveler
Everything was stunning and clean and beautiful! The pictures doesn’t do it any justice. The internet needs a little work...
Location & surroundings
Apart Hotel Casa Serena
14 Calle 5 09 Zona 10, Guatemala City, Guatemala
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Apart Hotel Casa Serena
41 hotel photos
