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9.2/10Excellent254 Reviews
Cleanliness9.4/10 9.4
Service9.6/10 9.6
Comfort9.0/10 9.0
Condition9.0/10 9.0
Neighborhood8.8/10 8.8
Amenities8.8/10 8.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Ciudad Vieja
Nestled in Zona Viva, the city's vibrant commercial and financial district, this charming hotel offers a tranquil escape just minutes from bustling bars, restaurants, and a shopping mall. Aurora Airport is a convenient 10-minute drive away.
This two-story hotel features 26 elegantly appointed rooms surrounding a lush courtyard garden, creating a peaceful oasis ideal for relaxation after a busy day. Business travelers will appreciate the conference facilities and readily available internet access.
Each comfortable room is tastefully decorated and equipped with double beds, cable TV, international direct-dial telephones, internet access, and private bathrooms with showers. Accessible rooms are also available. Guests can enjoy on-site dining at the hotel restaurant.
To reach the hotel from the airport, take a quick 10-minute drive via Liberation Boulevard to Plaza del Obelisco. Then, follow Avenida Reforma to 9a Calle, turning right onto 4th Avenue (Area 10).
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With a stay at Hotel Ciudad Vieja in Guatemala City (Zona 10), you'll be steps from Embassy of Mexico in Guatemala and Hospital Herrera Llerandi. This hotel is 0.3 mi (0.5 km) from Sixtino II and 0.4 mi (0.6 km) from Embassy of Germany in Guatemala.
Stay in one of 26 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
2:00 AM
Check-out until
12:00 PM
Minimum check-in age
19
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Important information
-
You need to know
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
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Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
-
Minimal age
19
-
Optional fees
- Fee for full breakfast: approximately USD 9 for adults and USD 9 for children
- Airport shuttle fee: USD 25 per vehicle (roundtrip, maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
English
Spanish
Nearby attractions
Embassy of Mexico in Guatemala
0.2 km / 0.1 mi
Hospital Herrera Llerandi
0.2 km / 0.1 mi
Avenida La Reforma
0.3 km / 0.2 mi
Sixtino II
0.3 km / 0.2 mi
Embassy of Sweden
0.4 km / 0.3 mi
The Village Shopping Center
0.4 km / 0.3 mi
Embassy of Lebanon
0.5 km / 0.3 mi
Avia Mall
0.5 km / 0.3 mi
Embassy of Germany in Guatemala
0.5 km / 0.3 mi
Francisco Marroquin University
0.6 km / 0.4 mi
Medical Center
0.7 km / 0.4 mi
Plaza Fontabella Shopping Center
0.7 km / 0.4 mi
Aldawa Mosque
0.9 km / 0.6 mi
Mediac Medical Zone
0.9 km / 0.6 mi
Ixchel Museum
0.9 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 26
- Number of floors (main building): 2
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- City centre
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
Show 16 more facilities & services
- Airport Shuttle
- Laundry service
- Bellboy service
- Hotel safe
- Garden
- Terrace
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Conference room
- Meeting room
- TV lounge
- Non-smoking establishment
- Minimum check-in age: 19
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Vieja
DOUBLE EXECUTIVE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE EXECUTIVE ONE BEDROOMTRIPLE • EXECUTIVE ONE BEDROOMTPL.B1-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- EXECUTIVE ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Vieja
TRIPLE EXECUTIVE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- EXECUTIVE ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: TPL.B1-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Vieja
DOUBLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCiudad Vieja
QUADRUPLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Ciudad Vieja
100
reviews shown
Karen Castillo
Very close to the airport. The breakfast was delicious and the coffee is great! They offer parking but only a few spots available. Our room was on a corner and it was pretty cold at night and they only have 2 bed sheets with a flannel in between. You can ask for one more \"Ponchito\" (flannel) in reception tho
danny
Great people great locations..
Luis
Muy bien!
Matthew
I had a late arrival but was greeted with smiles. The lobby had a lot of places to sit in a lush garden. Included was a tasty breakfast. I spent my day walking around the city.
kathleen
Excellent spot! Garden oasis!
Helen
Rooms very good, staff helpful, restaurant food very salty and very limited choice.
Kristine
Friendly staff
Sparkling clean room
Beautiful garden ambience
Great location
Sparkling clean room
Beautiful garden ambience
Great location
Valeria
Habitación limpia, cómoda, todo el personal súper atento, desayuno muy rico
Lo único que nos faltó fue secadora de pelo !!
Lo único que nos faltó fue secadora de pelo !!
Daniel
The hotel is a good deal. The bed is comfortable and the grounds are very well kept. However there's construction
Stephen
Great secure location near restaurants.
Very quiet and great breakfast choices.
Staff were attentive and arranged for taxis and an airport pickup.
Very quiet and great breakfast choices.
Staff were attentive and arranged for taxis and an airport pickup.
Deepti
Room was big, clean bathroom, helpful staff, fresh adequate breakfast, good location, close to the airport, in zona 10, a relatively safe areas for tourists. All in all a great stay
Cristina
Staff here are amazing. Responsive, timely. Rooms are spacious and clean. Would definitely stay here again the next time I'm in Guatemala City.
Walter
Lo recomiendo.
Jeaneane
Very friendly staff and very good breakfast offered.
I would recommend this hotel to everyone.
I would recommend this hotel to everyone.
Lynn
What a beautiful historic hotel. The staff was incredibly helpful and kind. We had a lot of luggage and they all helped with moving it. There is a nice security guard at the door. And we had a very early departure (5:30 am) on our last day so the lady at the desk offered to make us a meal to go since we would miss our free breakfast that day. We received a ham and cheese sandwich, chips and cookies in a sack lunch😋. And the early desk person brewed us coffee too.
Kurtis
Only 15 minutes to the airport by Uber. Also close to museums. The breakfast was a plus. Friendly staff and security
Luis E
Muy comodo y coveniente
Christoph
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Mary M
This is a hidden gem! It’s small and maybe doesn’t have amenities big hotels have, but, I never use them. This is a beautiful small, homie type of place. Staff is amazing! Location is perfect! Size of rooms perfect! Very colonial feeling. Excellent restaurants right across the street. Small front parking in front, but well guard. Some space available for overnight parking. Might need a little attention on minor repairs and I mean minor ones. But then again, what hotel doesn’t needs it. I love, absolutely love this hotel 👍👍👍👍
William Velasco
Friendly staff every day, cleaning service, excellent informative, helpful staff
Linda D.
Breakfast was wonderful, few amenities in the room
Carlos
Amazing sorroundings!
Loved the hotel, as there are some beautiful areas where we were able to have friends over and enjoy the sorroundings and have service from the bar. Very quiet area so sleeping was great with only nature sounds.
Laura
Needs a renovation
I used to stay here pre pandemic the place has not been renovated. The rooms are dark, towels are thin, and walls and carpets are stained. The window screens do not keep mosquitoes out. Staff however, is professional and polite.
Felipe
Highly recommended
Zully A.
We recommend it!
We love this cozy hotel! It’s very clean, safe, and the staff is so friendly.
It’s the 4th time we book it because it’s conveniently located in the best part of Guatemala City.
It’s the 4th time we book it because it’s conveniently located in the best part of Guatemala City.
Vivian
Nice small hotel 15 minutes from airport
It a nice small hotel 15 minutes from the airport. We always stay here first and last night. Staff is very friendly and helpful!
Vivian
Nice surprise & great stay!
I thought the service was excellent. Although prior reviews said it was poor they are a very new resort and they’ve improved their service dramatically.
We weren’t traveling with kids, but it is a fantastic place, if you are traveling with kids. Very nice unique themed Nordic resort, comfortable, clean, and cool weather as it’s at an elevation.
We weren’t traveling with kids, but it is a fantastic place, if you are traveling with kids. Very nice unique themed Nordic resort, comfortable, clean, and cool weather as it’s at an elevation.
Richard
Very clean, lots of plants and trees, really comfortable room
Carlos
Nice property and friendly staff
Sonya
Warm welcome awaits, no matter what!
This is our \"go to\" hotel in Guatemala City; we received a warm welcome, even at midnight!
Laura
Convenient and comfortable hotel with a nice breakfast. There is not a lot to do in this area and we were told it would be unsafe to walk around so we mostly stayed put.
Gail
Great hotel. Big, comfortable room. Excellent service. And the complementary breakfast was delicious.
Randall
El hotel está un poco fuera de la zona rosa, pensamos que era seguro para caminar desde ahí, pero en nos recomendaron no hacerlo después de caer el sol.
Por lo demás estuvo muy bien.
Por lo demás estuvo muy bien.
Stephen
Nice property. Very clean and comfortable. Good security. Great location for medical services and close to best part of town.
Dong
We didn’t have a hot shower the whole time we were there…
Yen-Linh
Very well kept. Excellent staff. The restaurant nearby has weekend music if you’re sensitive to noise.
Kristin
Nice property comfortable rooms. Lovely pillows but hard beds😊
Kristin
Pleasant and very helpful staff
Leah
This is a beautiful property. We stayed here on our first night in Guatemala and 10 days later for our last night. The first room was adequate and had a non-chain hotel vibe. Very secure. Staff was helpful and forgiving of our minimal Spanish. The second room we stayed in upon returning to Guatemala City was awesome.
Rebekah
Conveniently located near airport in safe area. The staff was very attentive
David
WiFi is a little weak but my stay here was good
Traci
I stayed here because my dad was in the hospital at Centro Medico, and the hotel is an easy 1/2 km walk to the hospital (though I wouldn’t walk it at night-I used Uber to get back).
There’s a lot to like about the hotel: super clean with comfortable rooms, and very quiet. So why not give it 5 stars? There is no easy way to prevent housekeeping from making up your room and changing the towels, and no Do Not Disturb sign. It’s a waste. Twice the housekeeper left my ground floor window wide open when I had left it closed.
There’s a lot to like about the hotel: super clean with comfortable rooms, and very quiet. So why not give it 5 stars? There is no easy way to prevent housekeeping from making up your room and changing the towels, and no Do Not Disturb sign. It’s a waste. Twice the housekeeper left my ground floor window wide open when I had left it closed.
Gradey
One of the cleanest hotels in Latin America. Great breakfast. If youre looking for a boutique stay not provided by absent investors or large foriegn chain, then Hotel Ciudad Vieja is your best option.
Ronald
This hotel is in a very quiet and safe area, and is overall very clean and convenient. The rooms are simple but the interior has a nice garden feel.
Ronald
Nice hotel with clean rooms and a good breakfast in a quiet and safe part of Guat city. Always a “go-to” choice.
Alex
Beautiful
Javier
pretty basic room. Terrible restroom, very bad internet, very poor and basic breakfast.
Sarah
Love the setting of this hotel with all the plants everywhere- an oasis in a big city.
Vernon
This is a truly Guatemalan hotel, everything is built around a courtyard garden. The rooms are good sized, the beds are comfortable, everything is clean, the staff is always helpful.
mike
This is my 4th time staying here, it’s my go to place in the capital city.
Verified traveler
The room was small and no matter how we tried we could not get a hot or even warm shower.
It’s a quiet hotel though with nice indoor outdoor spaces. The hotel was secure and near excellent dining options
It’s a quiet hotel though with nice indoor outdoor spaces. The hotel was secure and near excellent dining options
mike
I was in the city for a medical treatment, the staff was excellent. When I couldn’t find a store to add data to my phone a young man walked with me straight to the store.
Jason
Comfortable, clean, and centrally located. The staff is very courteous and accommodating. There are many restaurants immediately surrounding the hotel and many others within walking distance. Will book this hotel again on next trip.
Silvia
Un lugar muy bonito y confortable
Susan
My room was a bit small and dark but comfortable, and I enjoyed the shower. Lots of hot water and great water pressure. It was close to the museums I wanted to visit, and I loved the nearby Dixie Donuts.
Vernon
I love this REAL Guatemalteco hotel. I stay here every time I’m in the City.
Vernon
It’s my favorite hotel in the city.
Vernon
This is a a real nice Guatemalan hotel, in style, construction and presentation.
Sonya
Our favorite in Guatemala City
Our favorite hotel in Guatemala City--always a warm welcome in lovely surroundings. Very clean, well-kept, good food. Good restaurants right across the street.
Desmond
This hotel is a gem in the city, they put many plants in the center, so you like stay in a rain forest. The staff are all polite and the service is good, especially the receptionist help me out for me booking issue.
Vernon
It’s like it’s name says, a bit of the
Old City at its best
Old City at its best
Elmer
Great location and service. Quiet and charming neighborhood.
Nancy
Great staff, clean and comfortable rooms, nice calm and convenient location, good breakfast and plenty of coffee
Sonya
All good!
Hotel Ciudad Vieja is our favorite when staying in Guatemala City. We've been going there for years, and feel \"at home\" there. We look forward to our next visit!
Verified traveler
Checking was good, bed was really hard, to much noise by workers at 630 am hammering and drilling....
Verified traveler
Everything about this hotel felt clean and safe! I arrived late at night and the staff was super helpful, nice, and accommodating. Would recommend.
Verified traveler
My wife and I love this hotel and stay there every time we are in the city overnight.
Sonya
Personal attention in a beautiful setting
Our favorite hotel in Guatemala City; warm welcome, very clean, well-adapted to Covid restrictions. We look forward to our next stay!
Maynor
Nice place
This was the third time I stayed there. It’s conveniently located near the airport. Very friendly staff. They make you feel like you’re home. The breakfast was so yummy and it was free. Whenever I travel to Guatemala I make sure to book a room at this lovely property.
Alana
Wonderful haven in the city
I am always so happy to return to hotel Cuidad Vieja every year.
I love the quiet and comfort of the hotel. The staff are exceptional. I leave looking forward to my next visit.
I love the quiet and comfort of the hotel. The staff are exceptional. I leave looking forward to my next visit.
Gabriel
everything was great, the only reason i nor my wife were unable to get good night sleep because but the beds were extremely hard.
Verified traveler
When staying in Guatemala City, I always choose Hotel Ciudad Vieja. It's extremely clean, the staff is super friendly, and the restaurant offers delicious meals. The ambiance is peaceful, I feel secure here, and the location is convenient to the airport (just a quick/inexpensive cab or Uber ride away), embassies, and museums, and it is within walking distance of one of the best hospitals in Guatemala (good for visitors or for a stay prior to an early morning outpatient visit). They also have a nice conference facility. I highly recommend it!
Luis E
This place is really good good are clean, nice people
Caroline
Guatemala City visit
Great location, a block from Hedman Alas bus station and close restaurants. Downside was there is no AC and no fans in the rooms, so we had the door open until late trying to cool down. Summertime can get warm in the city!
Verified traveler
The friendliness and willingness to help the guests is great. I really appreciated their help with transportation and later to arrange for my husband to be picked up at the airport. We had problems with our trip but they were very helpful
Felipe
Great service, location, friendly staff and clean room
W
No Bargain
Quaint. Dated. Noise is a factor.
Alana
Oasis in the city
My favorite hotel of anywhere...a retreat from the hustle and bustle of the city. The warmest welcome from the friendliest of staff. Always a joy to return to each year.
Verified traveler
Nice small cozy hotel in the middle of large ones
Better customer service than large organizations.
clarence
Great friendly people who do their job well and treat guests and each other with respect. Loved my stay at Hotel ciudad vieja.
Kate
Charming hotel close to airport and museums
This was my first day at hotel Ciudad Vieja but friends of mine have been there many times. It’s a charming hotel with nice rooms and we were very happy with the comfortable bar and delicious food in the restaurant which meant we didn’t have to go out.
It’s been a busy part of Guatemala City near the wonderful Ixchel Textile museum and other museums. It’s a 15 minute drive from the airport which is a pro and a con. I had an early dawn flight And they scheduled a trusted taxi for me at 4 AM, but it also meant that I was awakened at 2:40 and 3 AM by the first planes of the morning coming into land. I hadn’t known to use earplugs. This is neither a fancy hotel nowhere a budget hostel. I would definitely stay there my next trip to Guatemala City.
It’s been a busy part of Guatemala City near the wonderful Ixchel Textile museum and other museums. It’s a 15 minute drive from the airport which is a pro and a con. I had an early dawn flight And they scheduled a trusted taxi for me at 4 AM, but it also meant that I was awakened at 2:40 and 3 AM by the first planes of the morning coming into land. I hadn’t known to use earplugs. This is neither a fancy hotel nowhere a budget hostel. I would definitely stay there my next trip to Guatemala City.
Guerrero
Internet fail
We have many troubles with wifi conection... It start to Works at 6 am of next day. No body can helps and solve until night after.
Verified traveler
Guatemalan hospitality at its finest
Can not recommend this hotel strongly enough.
The staff make this quiet, convenient pleasant hotel a gem.
The staff make this quiet, convenient pleasant hotel a gem.
Alana
Simply perfect
My favorite hotel to stay at in Guatemala....or anywhere else
Brett
What's a charming place! Very lush and green, fountains, open air courtyard, and friendly staff. Breakfast was delicious! Would stay here again for sure
Verified traveler
Authentic Guatemala
Lovely old world Guatemalan Hotel with great amenities.
Verified traveler
Great hotel stay!
The hotel is clean, the beds are comfortable, and the garden is beautiful. The wi fi worked perfectly. The hotel is very close to the airport and they had a courtesy driver so we did not have to pay for our ride to the airport. The staff is super nice -- we went out to dinner and I was a little worried about walking home after dark so the woman at reception said she would send someone to walk us home. In the end we came home before dark but it was a very kind offer. We left very early for the airport the next morning and breakfast was not yet served so the person at the desk had coffee, juice, and some breakfast cookies waiting for us. We will definitely return to Hotel Ciudad Vieja!
Verified traveler
Hotel room was quaint and staff was excellent. My family and I enjoyed the free breakfast included in the price of the room.
Verified traveler
Good location. Lovely garden setting.
A nice option in this part of town. Staff was very nice and helpful. Room was spacious and comfortable.
Only complaint was the clearstory windows had no curtains so if absolute darkness is an issue, bring an eyeshade.
Only complaint was the clearstory windows had no curtains so if absolute darkness is an issue, bring an eyeshade.
Rebecca
Very charming property that had wonderfully soft pillows and a comfy bed. Especially important was that it provided complimentary shuttle to the airport. Front desk clerk spoke English which was very helpful for us gringo's. :)
Sonya
Taste of Guatemala
As reviewed before, this is our \"go to\" place upon arrival in Guatemala. There is always a warm welcome, and the lovely setting of the hotel is unmatched! This time, we were impressed by the quality of the in-house restaurant offerings and presentation. The food is very good, there is quite a variety, and the service is great too.
Alana
Home from home
I love this hotel ..my third visit...fourth coming up.
The staff are exceptional friendly, helpful and cheerful.
The area is so quiet, the hotel so tranquil, peaceful...hard to imagine you are in the city.
The staff are exceptional friendly, helpful and cheerful.
The area is so quiet, the hotel so tranquil, peaceful...hard to imagine you are in the city.
Brinton
Rooms are a bit humid but service was EXCELLENT and staff super helpful and courteous.
Victoria
Great, friendly and reliable airport shuttle
We had an early flight and were looking for a local airport hotel. We found it! Ciudad Vieja was fantastic. Great hospitality! They served us a wonderful dinner (restaurant is open until 10:00pm)! The shuttle was bright and early, ready and waiting for a very early departure. We were very pleased with our stay, we would highly recommend it, and plan on staying there again when we go back to Guatemala!
ps. We loved Guatemala and its people! iGracias!
ps. We loved Guatemala and its people! iGracias!
Verified traveler
Safe place and nice stuff, but room is too small.
The room is too dark during the night.
Alison
A perfect layover to the airport
We needed to stay overnight in Guatemala City before an early morning flight. The attendants were extremely helpful to unpack our luggage from the car, secure our car, provide coffee and banana bread at 5am, and make sure we arrived to the airport at 5:30am.
The room was clean and comfortable. And, after the kids were asleep, my husband and I sat on the roof top and enjoyed the lights of the city before going to bed.
The room was clean and comfortable. And, after the kids were asleep, my husband and I sat on the roof top and enjoyed the lights of the city before going to bed.
Ronnie
Only complaint is no air conditioning
Mark
Close enough and far enough from Zona Viva.
Beautiful hotel. We really liked the quiet neighborhood, the friendly staff, and the proximity to nice restaurants. Also there is a free taxi directly to airport.
Alana
Charmingly Guatemalan
This is a gem of a hotel in an extremely quiet location. The hotel is charmingly Guatemalan. Exceptional friendly, cheerful professional staff who could not have done more to make my staff more comfortable. I stayed here when first arriving in Guatemala at the beginning of my trip and immediately booked a room again for my return to the city after travelling around.
G
Comfortable and quiet plus very helpful staff
Stayed here twice in the last month. Was here for immigration reason so it was only a ten minute walk from the embassy. Staff was super helpful in making sure we had what we needed. Rooms are spacious enough and beds are comfortable. The only thing that was missing was air conditioning, although it got fairly cold at night the room felt a bit stuffy. We were able to get a fan from the front desk which helped a lot. Overall great place and will definitely stay here again next time we go to visit.
Location & surroundings
Ciudad Vieja
8a. Calle 3-67 Zona 10, Guatemala City, Guatemala
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Ciudad Vieja
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