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Buffet Breakfast
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Hotel Casa Veranda
Guatemala City · Guatemala
12 Calle 1-24, Ciudad de GuatemalaView location
8.8/10Excellent1,006 Reviews
Cleanliness9.2/10 9.2
Service8.8/10 8.8
Comfort9.0/10 9.0
Condition8.8/10 8.8
Amenities8.8/10 8.8
See all ratings- Business hotels
- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Casa Veranda
Located in the heart of the vibrant Zona Viva, Hotel Casa Veranda offers an exceptional experience for all guests, whether visiting Guatemala for business or leisure.
Strategically positioned in the city's cultural and financial center, our hotel is just a 15-minute drive from La Aurora International Airport, with a convenient public transport stop nearby. Our rooms are meticulously decorated, providing an atmosphere of elegance and comfort to ensure a restful stay.
Each is equipped with a kitchen, wifi access, and a convenient desk, offering all the amenities needed for a pleasant stay.
The restaurant, with its exquisite decor, delights guests with a refined selection of international dishes and regional specialties, while our bar offers a wide variety of cocktails to suit all tastes. Moreover, those wishing to stay fit during their stay can enjoy access to our fitness center.
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At Hotel Casa Veranda, we strive to provide an unforgettable experience that combines luxury, comfort, and exceptional hospitality.
With a stay at Hotel Casa Veranda, you'll be centrally located in Guatemala City, steps from Avenida La Reforma and within a 10-minute walk of Embassy of Mexico in Guatemala. This hotel is 1.1 mi (1.8 km) from Oakland Mall and 1.3 mi (2.1 km) from Torre del Reformador.
Make yourself at home in one of the 86 air-conditioned rooms featuring kitchenettes. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and limited parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
1:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Parking height restrictions apply
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 7
Pet max weight (per pet) in lb is 15
Service animals not allowed
Only dogs are allowed
Maximum number of pets per room 1
Pets cannot be left unattended
Cleaning and safety
Sanitization
Cashless transactions are available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 100 per stay
We have included all charges provided to us by the property.
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 166-2007-D
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
- Airport shuttle fee: USD 16 per person (one-way)
- Airport shuttle fee per child: USD 16 (one-way)
- Pet fee: USD 55 per pet (varies based on length of stay) plus USD 54 one-time cleaning fee
- Early check-in fee: USD 55.00 (subject to availability)
- Late check-out fee: USD 35.6 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Avia Mall
0.2 km / 0.1 mi
Avenida La Reforma
0.2 km / 0.1 mi
The Village Shopping Center
0.3 km / 0.2 mi
Union Church of Guatemala
0.3 km / 0.2 mi
Plaza Fontabella Shopping Center
0.4 km / 0.2 mi
Embassy of Lebanon
0.5 km / 0.3 mi
Embassy of Germany in Guatemala
0.5 km / 0.3 mi
Embassy of Sweden
0.7 km / 0.4 mi
Embassy of Mexico in Guatemala
0.7 km / 0.4 mi
Gran Centro Los Próceres
0.7 km / 0.4 mi
Mediac Medical Zone
0.7 km / 0.5 mi
Embassy of Canada
0.9 km / 0.5 mi
Sixtino II
0.9 km / 0.6 mi
Hospital Herrera Llerandi
0.9 km / 0.6 mi
Oakland Mall
1.2 km / 0.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 18
- Year of most recent renovation: 2
- Total number of rooms: 88
- Number of floors (main building): 12
- Suites: 88
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Visa Electrón
- City centre
Show 48 more facilities & services
- Nearest Bus / Metro Stop
- Small pets allowed (under 5 kg) not available in all roomsExtra charge
- Wheelchair-accessible
- Car park
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Car hire
- Transfer serviceExtra charge
- Secure parking
- Airport ShuttleExtra charge
- Room service
- Laundry service
- Medical service
- Multilingual staff
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Non-smoking areaExtra charge
- Meeting room
- Projector
- Secretarial service
- PrinterExtra charge
- Photocopier
- Business centre
- FaxExtra charge
- MassageExtra charge
- Breakfast
- Continental breakfast
- À la carte lunch
- Set menu lunch
- Set menu dinner
- Deposit on arrival
- Early Check-inExtra charge
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
B1
Breakfast For One Guest
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Casa Veranda
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 80 m²DBL.ST
Room overview
Non-smoking room- Room size
- 80 m²
- Occupancy
- Guests: 2–3 • Adults: max. 2 • Children: max. 2
- Bed setup
- Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cooker
- Kitchen
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Living room: 1
- Balcony
- Wheelchair-accessible
Show all 15 amenities
- Minibar
- Fridge
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Casa Veranda
DOUBLE STANDARD
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailablePhoto unavailablePhoto unavailablePhoto unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 80 m²
- Occupancy
- Guests: 2–3 • Adults: max. 2 • Children: max. 2
- Bed setup
- Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Cooker
- Kitchen
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Living room: 1
- Balcony
- Wheelchair-accessible
- Minibar
- Fridge
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE TWO DOUBLE BEDSJUNIOR SUITE • TWO DOUBLE BEDSJSU.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Casa Veranda
JUNIOR SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: JSU.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Casa Veranda
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Casa Veranda
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE EXECUTIVE 2 DOUBLE BEDSJUNIOR SUITE • EXECUTIVE 2 DOUBLE BEDS • 1 BedroomJSU.2D-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- EXECUTIVE 2 DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Casa Veranda
JUNIOR SUITE EXECUTIVE 2 DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- EXECUTIVE 2 DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: JSU.2D-EJ
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE EXECUTIVE KING BEDJUNIOR SUITE • EXECUTIVE KING BED • 1 BedroomJSU.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 3
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Casa Veranda
JUNIOR SUITE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 3
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.EJ-KG
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Casa Veranda
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 BedroomSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Casa Veranda
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 2
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Casa Veranda
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE CAPACITY 2JUNIOR SUITE • CAPACITY 2 • 1 Bedroom • 40 m²JSU.C2
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 2–2 • Adults: max. 2 • Children: max. 2
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathtub
- Wi-fi
- Wheelchair-accessible
- Balcony
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Cooker
Show all 14 amenities
- Fridge
- Minibar
- Kitchen
- Hairdryer
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Casa Veranda
JUNIOR SUITE CAPACITY 2
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 2–2 • Adults: max. 2 • Children: max. 2
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: JSU.C2
Room amenities
- Bathtub
- Wi-fi
- Wheelchair-accessible
- Balcony
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Cooker
- Fridge
- Minibar
- Kitchen
- Hairdryer
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Casa Veranda
100
reviews shown
Maria
Room was very clean, bed and pillows comfortable.
Gary
Very spacious suites
Lee
⭐⭐⭐⭐⭐
Hotel Casa Veranda exceeded our expectations. The hotel is in an excellent location, with plenty of restaurants, cafés, and shopping nearby, making it a perfect base for exploring Guatemala City.
The room was spacious, clean, and very comfortable, with a cozy bed and everything we needed for a relaxing stay. The hotel was quiet, which made it easy to get a great night’s sleep after a day of sightseeing.
The staff were outstanding—friendly, professional, and always willing to help with recommendations or any requests we had. Their exceptional customer service made us feel genuinely welcome throughout our stay.
We also appreciated the overall cleanliness, safety, and value for the price. We wouldn’t hesitate to stay here again and highly recommend Hotel Casa Veranda to anyone visiting Guatemala City for business or leisure.
Hotel Casa Veranda exceeded our expectations. The hotel is in an excellent location, with plenty of restaurants, cafés, and shopping nearby, making it a perfect base for exploring Guatemala City.
The room was spacious, clean, and very comfortable, with a cozy bed and everything we needed for a relaxing stay. The hotel was quiet, which made it easy to get a great night’s sleep after a day of sightseeing.
The staff were outstanding—friendly, professional, and always willing to help with recommendations or any requests we had. Their exceptional customer service made us feel genuinely welcome throughout our stay.
We also appreciated the overall cleanliness, safety, and value for the price. We wouldn’t hesitate to stay here again and highly recommend Hotel Casa Veranda to anyone visiting Guatemala City for business or leisure.
William
The rooms are always very clean. Breakfast is great. Food selection is very good. The staff in both the hotel and restaurant are excellent.
Thank you
Thank you
ALEJANDRO
las instalaciones
Carlton
Room was large and clean, great value for the price paid. I would stay again :)
Josue
Muy buena
Julio
Debería de ser más amable el staff,entre otras cosas no regresaría.
Mario Enrique
One elevator does not work and when coming down to check out the second elevator did not work either. I will lose my flight as the service elevator needed a code and there wasn’t anyone to help
Luz Maria Gallegos
El muchacho que nos recibió fue amable, la habitación muy cómoda y limpia , es la segunda vez que me hospedo en casa veranda
IRIS I
Me agrada bastante este Lugar, lo visito seguido cuando voy a Guatemala
Magda
Staff very professional and helpful. The Rooms have ample space. The reception staff were very helpful with Taxes and Tours, and the housekeeping staff always attentive to the clean limit of the room. The breakfast buffet consistently great. Eggs made to order and fabulous fruit. I especially enjoyed having the green juice and omelettes along with the traditional breads.
JUAN
Buen lugar, limpio y seguro.
Sandy
Clean
Francisco
Good spot good food good person front desk
Geoffrey
I live in the city and needed a place for a couple of nights while work was done on my apartment. The King suit was a comfortable apartment with an incredible balcony. Great location near restaurants, bars, Fontabella and Oakland malls. Clean, comfortable and safe. The front desk staff were lovely, check in/out was very fast. Parking was easy and free. AC worked great. The bed was ok, a little slanted, but the pillows were great! Two notes that I've already told the hotel about: First, the hot water was inconsistent. It could be there, it could not be there. Second, the fire alarm went off several times, including twice around 2am one night. Other than that, I would definitely stay again.
Edward
Hotel, room and location was great. However the wifi service was very bad and i was on the 2nd floor. Couldn't watch any television because of this. Could not connect to netflex, youtube, prime, etc.... All channels were in spanish.
TULA
I always stay here because although still needs improvement in somethings, staff it’s great and beds are very comfortable. It’s also clean and it’s in a great location. Plus it has a kitchenette.
I will continue staying here.
I will continue staying here.
Luis
The floor boards where peeling of, also could not test at night due to the elevator made a weird noise , so loud i could hear it from my room all day long. Also sounded like construction inside the building, construction at a neighboring building didnt help either till 1:00 or 2:00 in the morning.
William
Staff was wonderful
Sean
It was a fantastic hotel and would absolutely suggest it to anyone.
Teddy
Great location! Friendly staff! Great suite! Second time staying here. Truly enjoy this place.
Erwin
Very nice room, clean and spacious, a great bed. Good service. The buffet breakfast was delicious
Claire
Clean comfortable bed and sheets, clean. No hot water, only warm. Toilet didn’t flush well. Neighborhood felt safe to walk.
Steven
It's an older property but very well maintained and a great staff.
Bobby
Love this place
Juan
Great Service, Clean and save
Luis
cuarto comodo, pero ya se empieza a ver viejo
Deborrah
Room was adequate. Be careful on the room you get here. In the past I’ve experience a comfortable stay and pleasant staff. The bed was so awful I could not sleep and have terrible back pain and am exhausted as a result. Then, after the morning staff approve a late check out one of the male employees called my room and said I had to be out by checkout time or I would be charged. He was very rude and disrespectful which was enough to make me consider other choices on my next trip. This is sad because this had been a favorite place to stay when in the city. But not anymore.
Richard
Very good
cecilia
Great hotel at the best location!
Jeronimo
Under some cosntructions
JULIO
Great customers service.. highly recommend... food is great, location is perfect, the view from the gym to the city is fantastic...
Diego
It was ok
cecilia
Such a great hotel and in the safest part of Guatemala City. It is walkable to great shops and restaurants. Staff were pleasant and the room extremely clean and spacious.
Marcello
Did not eat breakfast.
Michelle
Clean and comfortable room
Huey
Yes
Heather
Beautiful views, beautiful rooms with balconies! Very professional staff and extremely friendly! I will be back just to stay here! And the food was amazing! The croquetas and michelada were delicious! Muchas Gracias!!!
DANIEL GERARD
Friendly, professional, helpful, bi-lingual staff. Hotel is in a great, safe location, with much to do and see along the avenues. Close to airport and Casa Veranda offers shuttle service at a very reasonable price. Room was comfortable and clean, absolutely no complaints. Highly recommend a stay here.
Jose
Room very clean, and the staff was nice!
Marvin
We stayed at this hotel for two nights, the first night we checked in at around 23:30 hrs, the se one night we returned at almost midnight.
We’ve been traveling for almost a month and by far, this was our worst experience.
The room was very cold when we checked in and the heater never worked, it always blew cold air; the following morning we asked for it to be fixed and when we returned at night it didn’t work at all. It was closed to mid night so we didn’t bother calling again.
Upon check in there was only 1 towel set, we were told by the front desk guy that it was customary and the guest had to order to get more.
There was only 1 pack of coffee for a room with 3 queen beds, and again I was told that coffee was complimentary and if I wanted more it would be $.2.50 per bag/cup.
Overall extremely disappointed with the service and the lack of empathy from the employees, with the exception of the security guy.
We’ve been traveling for almost a month and by far, this was our worst experience.
The room was very cold when we checked in and the heater never worked, it always blew cold air; the following morning we asked for it to be fixed and when we returned at night it didn’t work at all. It was closed to mid night so we didn’t bother calling again.
Upon check in there was only 1 towel set, we were told by the front desk guy that it was customary and the guest had to order to get more.
There was only 1 pack of coffee for a room with 3 queen beds, and again I was told that coffee was complimentary and if I wanted more it would be $.2.50 per bag/cup.
Overall extremely disappointed with the service and the lack of empathy from the employees, with the exception of the security guy.
Mirna E
Clean, friendly staff, excellent location.
John
Hotel was very nice and clean. Staff was super friendly. Very comfortable and enjoyed my stay. Would definitely stay here again.
Luis
Me gusta mucho hospedarme aquí porque las habitaciones son grandes. Todo está impecable y el servicio al cliente es muy bueno.
Tienen cocina las habitaciones y eso me encanta
Tienen cocina las habitaciones y eso me encanta
Patricia
The room, the view and the people.
Nicole
The room was quiet (even though it was close to the airport), the bed was nice and firm, room was clean and spacious. Staff was helpful
John
Great central location in Downtown. Safe area, clean. Rooms are nice with a full kitchen.
Richard
Full blast A/C cools the room quickly. Very friendly front desk. Right in the middle of Zone 10.
victor
Todos son corteces y muy amables. Los cuartos muy espaciosos.
jose
Parking is very hard
thomas w
The hotel changed a bit, the rooms are still beautiful and comfortable.
Dannier
Very attentive staff. Clean and well-sorted installations. Good restaurant. Excellent location. Outstanding room design and equipment.
Leandro
Good
Douglas
Love the charm and decor of this hotel, as well as the staff. The rooms need some attention and modernization. The floors need attention and the drainage in the tub/shower is really bad. The water filled up a quarter of the tub by the time you finished the shower, the water pressure is good though. The room was nice and spacious. It was nice to have the kitchen, but there are no utensils to use (plates, forks, spoons, knives, napkins and a kitchen drying towel). You can request items, but the housekeeping staff would take it away and you would have to ask again. Mattresses and pillows on the beds need to be replaced as well. If you advertise a queen bed, it shouldn't be double. There is no cable box for the televisions, so only Spanish channels and language are available with no option to change to English for travelers. You can sign in to streaming channels though, so that was good. Some upgrades in the room would greatly help to match the charm and beauty you see in the lobby and ground floor. It you like to gamble; you can enter the casino directly from the hotel.
Patricio
The hotel is ok for the price and compared to other hotels in the area. The rooms are spacious. I stayed at this hotel some years ago and the quality of breakfast used to be better.
Sisay
If you don’t speak Spanish very well a simple request like getting coffee or a bottle of water will be very difficult .
Pedro
Room size, staff was great
Arcelia
Great Hotel Stay
The Hotel and Rooms were Clean. Hotel is a little Dated but it’s very comfortable. Close to Restaurants and shopping malls.
Elsia
Excellent svc
Joel
Balcony has nice views
Melvin
What can I not say everything was clean? Customer service was excellent food for the breakfast buffet was amazing. Every detail as expectation was phenomenal. I would definitely recommend this place and we’ll go this place every time I go to Guatemala thank you staff
Cristian
Perfect
Gabriela
The room was very nice and clean but, the bed and pillows were horrible. The staff was very nice and friendly, the buffet really good.
Serena
Great hotel, large rooms, food at restaurant was tasty, staff are very friendly.
Larry
There were shops nearby for shopping and places to dine. The room had a nice view and a balcony, but it was too small to sit on.
Margia
Customer service was excellent
Tajmeil
The hotel was close to the mall and also restaurant the staff was very nice and helpful room was also big i would definitely stay here again
Vanessa
Best hotel to stay in town
Joseph
Clean room very nice hotel
William
A very pleasant place with very friendly people. A perfect and central location for any activity on your agenda. Gracias a Gabriel y Hugo por su ayuda y a la señora de la limpieza del cuarto. Muy complacidos.
Juan
Great service and clean
Byron
It’s close to the airport! Will definitely stay here again!
DREW
Room was 1205 and was lovely, spacious with a balcony and suit. A little dated but clean. Price was reasonable. Staff courteous and helpful.
Do not order transportation through the hotel…. Extremely expensive.
Do not order transportation through the hotel…. Extremely expensive.
DREW
Airport shuttle was about 5-6 times more expensive than an Uber but our Uber AP wasn’t working.
Doris
The room was very clean and comfortable.
Kleys
Second time staying at this hotel, I loved the fact that you could walk around and find bars and restaurants near by.
Jesus
Great Hotel
Perfect for an overnight stay in the city
Luis
Sorry i was out most of the time.
Vladislav
Wonderful hotel
Juan
highly recommended a great place to stay
Ingrid
Gracias
uday
Rooms are big and staff keep the rooms clean. Hotel is also in good area. For Indian there are 2 Indian restaurant nearby the hotel.
Amabilia
Very spacious rooms and good location. Will definitely take in consideration next time in Guatemala City.
Alfonso
Good location.
Fredy
Descanso
John
It’s OK for a night
Mark
This is a very nice hotel in Zone 10. We really enjoyed our stay here.
Lesbia
The staff was helpful and friendly; the room was beautiful
Consuelo
Very old and not good furniture a lot off hair everywhere on the bathroom customer service not polite and unfriendly.
Maribel
A mi familia y a mi nos encantó el hotel, amplio, limpio y acogedor. Los empleados súper atentos y amables. La comida estaba deliciosa, y la mesera que nos tocó era muy atenta y servicial.
jose
Very nice and quiet. The parking is free, but convenience.
Meilin
Lovely stay.
Ours had a kitchenette, which was super useful, there’s no kitchenware or utensils though.
Ours had a kitchenette, which was super useful, there’s no kitchenware or utensils though.
carol
the staff were nice, welcoming and accommodative
Keilly
Excellent place to stay
Pedro
All good 100
Victor
Nothing very simple hotel needs upgrading everything very old building poor testing bathroom the buffet are very poor quality.
And the customer service at the front desk very bad.
And the customer service at the front desk very bad.
adrian
Fabulous
Lawrence
Excellent room
Helpful staff
Helpful staff
Jovinska
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Location & surroundings
Hotel Casa Veranda
12 Calle 1-24, Ciudad de Guatemala, Guatemala, Guatemala
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Hotel Casa Veranda
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