Name: M Resort Hotel
Address: No 1 Jalan Damansara Bukit Kiara, Kuala Lumpur, MY

8/10

Excellent

21 Jun 2026

Lucas

Kid- friendly
Swimming pool has no restriction on attire code, this is disappointing, hygiene issue!

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Victoria

Had a short staycation with my son..it's relaxed and comfortable environment for stayed. Breakfast buffet was fantastic 🤩 will definitely plan for next staycation again. 👍💯❤️

Family_with_children

10/10

Exceptional

20 May 2026

James

The room was very comfortable. The location was excellent for our purposes. Not located downtown.

Partner

8/10

Excellent

05 Apr 2026

Kok Cristal Su

Good location!

Partner

6/10

Pleasant

19 Mar 2026

imad

hotel is quite remote from anything and not fast to get a taxi. aircon system could be noisy and breakfast was quite so so in term of quality.

Room spacious, great TV entertainment and although couldn't enjoy it, the pool looked nice.

Self

6/10

Pleasant

14 Feb 2026

Hooi Li

The shower head was faulty, water was leaking and spraying all over

Friends_and_family Family

6/10

Pleasant

25 Jan 2026

Chung Ling

Room was clean and good

10/10

Exceptional

06 Jan 2026

Jane

Everything was great! The breakfast was incredible with a variety of ethnic foods. Any requests were addressed immediately by all the very attentive staff!

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

LEWIS

The staff were always very helpful.

Although I thought the breakfast as expensive. Unless you went around and around again

10/10

Exceptional

19 Dec 2025

Graham

The Room was absolutely spotless, all the staff were extremely friendly and courteous and the food was good.

Absolutely fabulous stay.

Business_and_leisure Self

10/10

Exceptional

19 Dec 2025

Elisabeth

Comfortable beds, clean room, good pool

Partner

8/10

Excellent

12 Dec 2025

Fiona

Clean rooms, friendly staff and great amenities on-site. Amazing breakfast buffet with tons of delicious variety of foods.

Leisure Family

6/10

Pleasant

03 Nov 2025

Maria Luisa

It is a beautiful property but sorely lacking in service. We checked in and since it was prepaid, it was quick which was nice because it was close to midnight. Hotels usually get a credit card for incidentals, right? Well they didn't and so we had to pay each time we ate or drank in any of the food outlets. This was inconvenient. I broached it the next day but was met with a defensive stance. Oh well...

Leisure Partner

10/10

Exceptional

02 Nov 2025

Fraser

Excellent hotel and a good rate.

Staff are not a true 5 star standard but very helpful and nice

Business

8/10

Excellent

30 Oct 2025

Arisudono

Modern and clean room, although on a smaller side

Business

8/10

Excellent

24 Sep 2025

Stuart

Excellent hotel, very clean, good facilities

Business

8/10

Excellent

24 Aug 2025

Hanim

It is nice stay to stay. Will repeat again later.

Breakfast many varieties and delicious. My daughter OKU get free for breakfast, so thoughtful.

Pool has slide for kids and adults. Fast and best. But when going down slide for adult suggest to have colour to differentiate depth 2m and 1.3m.

Kids playroom big and nice. Suggest the door to have lock. Not automatic open when people pass by. Afraid special kids will go out by themselves. And the activities such as beads if it was free, it is nice.

For snooker, if it is free, more better.

Overall satisfied due to the service, beautiful place and clean.

10/10

Exceptional

12 Aug 2025

Zepeng

The hotel is very nice, clean, nice staff. But a little far from everything, but if you like a quiet area, and golf. This is the best place to stay. If most of your tour will be in the city center, this is not for you.

Business Self

8/10

Excellent

11 Aug 2025

Maisarah Huda

Pros: Good breakfast spread at Fairway Coffee House and food options are changed everyday. Family friendly hotel with a pool for children and a Kids Club. Liked the hotel location as I prefer staying outside the city although i think it's more accessible by car but Grab ride and food was easy.

Cons: Really need to improve on the cleanliness of the room. The floors were dusty especially in the corners and area under the desk and tv console. Shower area had grime collected in corners and in between tiles. Also, I booked a Superior Pool room but the room assigned to me was facing the roof of the hotel lobby. Not sure if this was because I requested to be on the same floor as my friends but definitely was not informed during my online enquiry and check-in at the hotel. I believe there's a price difference for the pool facing rooms which I paid for.

Family_with_children

10/10

Exceptional

27 Jul 2025

Noorfisah

Everything was great. Except that there are guest who might be smoking in their room (even though it is a non smoking hotel). We could smell it in our room.

Leisure Partner

10/10

Exceptional

21 Jul 2025

Amirul

New clean hotel. Great staff and amenities. Hotel is less than year old. Definitely would stay again.

Leisure Friends

8/10

Excellent

16 Jul 2025

Wan

Good and affordable in general but the key card is annoying. Wasn’t working in the lift for a couple of times during my 2 nights stay

Business Self

10/10

Exceptional

13 Jul 2025

Suid Ching

Service was excellent. Pool was fun for the kids. Room was clean and comfortable. Would stay there again.

Leisure Family

8/10

Excellent

13 Jul 2025

Kok Thai

.

Leisure Friends

10/10

Exceptional

24 Jun 2025

Daniel

Arrived very early, but clerk very cordially checked me in hours before normal check-in time

Business_and_leisure Self

10/10

Exceptional

07 Jun 2025

Petros

Very friendly staff. Clean environment.

8/10

Excellent

25 May 2025

Triena

A most relaxing holiday

My husband and I stayed for 4 days. The hotel is peaceful, not noisy and has large open spaces. The buffet breakfast was excellent except for the croissants which were soggy not light and crispy. The swimming pool was beautiful in a resort style setting, a lap pool but not very deep. The room was clean and very comfortable. The highlight of our stay was the superb fine-dining at thai Fine-Dining Restaurant called GAI by Chef Darren Chia. Truly a first-class restaurant with attentive service and good wines. We'll return to that restaurant next time we're in KL.

Partner

10/10

Exceptional

04 Mar 2025

Jingyi

I enjoyed staying in the resort. It’s near to many shopping areas with a short ride on grab or taxi. Not sure if you have a shuttle but it would be nice if there is a shuttle to a nearby shopping area.
I didn’t have a lot of time to explore cos was on business trip . the concierge reception staff were all very helpful and nice.

Business Self

8/10

Excellent

27 Feb 2025

Berlin

A nice surprise

Good location
Serene, urban resort despite just off a busy highway.

Great hospitality- friendly and helpful staff

Friends_and_family Friends

10/10

Exceptional

14 Feb 2025

Fariza

Great place for a short getaway

Leisure Family_with_children

10/10

Exceptional

05 Feb 2025

Alizah

Nil

10/10

Exceptional

02 Jan 2025

Nur Hidayah

We really enjoyed our stay at Executive Suite at M Resort 😁

Leisure Family

10/10

Exceptional

16 Dec 2024

Verified traveler

Amazing hotel! Room was great and sound proving is also but always room for improvement. TV channel is well loaded with a lot of free movies. Can just chill and movie whole day.

10/10

Exceptional

14 Dec 2024

SHAIMA

Thanks for your hospitality

Business_and_leisure Family_with_children

10/10

Exceptional

06 Dec 2024

SHAIMA

Nice hotel this our second time

Business_and_leisure Family_with_children

6/10

Pleasant

28 Oct 2024

Verified traveler

Slow check-in

Check in for two rooms took 17+min. This does not include time I was in the queue which would add another ten minutes.

Bedsheets and pillow cases did not have a pleasant smell. Requested for these to be changed and it was fine after that.

Kids pool is fun for kids.

2/10

Poor

20 Oct 2024

Thomas

Arrived 12 midnight. Nothing was open as did feel like a beer and watch football if on. Went to find local place near by and no taxi at the hotel at anytime. Advised I had to use Grab. Did not have the app. The concierge did a great job ordering me a cab on his own phone. Signage to lifts and to toilet in lobby area very poor. Same when u exit lift no signage to reception.

Business

10/10

Exceptional

06 Oct 2024

Razib Bin

Worth

Our stay was amazing. Parking was easy and safe. They have buggy to transport you from the carpark to the hotel lobby. Best part of the whole stay was the breakfast spread.

Friends_and_family Family

10/10

Exceptional

21 Sep 2024

Josemarie

Probably one of the best 5 star hotels I've been to, ever. Staff was so warm and welcoming. Service wqs terrific. The massage was amazing. I will definitely go back. 😁

Leisure Self

8/10

Excellent

13 Sep 2024

Lau

Great place to stay n service is good

Business

10/10

Exceptional

09 Sep 2024

SHAIMA

Nice

8/10

Excellent

08 Sep 2024

hani

Beautiful hotel. My room was on the 3rd floor and didn’t have a great view but the room was beautifully furnished. Friendly concierge.

Friends_and_family Family

10/10

Exceptional

14 Aug 2024

Piko

Excellent

Leisure Family

10/10

Exceptional

09 Aug 2024

Adeel

Good clean place to stay.

Leisure

8/10

Excellent

15 Jul 2024

Rodney William

Far from centres

Leisure Friends

8/10

Excellent

01 Jul 2024

Kit

The restaurant staffs were very helpful and friendly. Unfortunately no close shops nearby within walking distance.

Leisure Family

10/10

Exceptional

02 Jun 2024

Nur Farah Adilah

Nice staycation and for sure will repeat again

Leisure Family_with_children

10/10

Exceptional

26 May 2024

Ben

Excellent place to stay!

8/10

Excellent

20 May 2024

Jacqueline

An “oasis” in the city.
Accomodative and pleasant reception representative.

Appreciate to look into parking space availability.

Leisure Family

10/10

Exceptional

29 Feb 2024

Aidil Fitri

Relatively quite a new hotel.its my second time staying.So no regrets.Cleanliness was superb,as i am quite particular about cleanliness.Everything was superb including their service.

Leisure Family_with_children

6/10

Pleasant

17 Feb 2024

kelun

New and nice. But pool need maintenance. Kids cut their leg during swimming in adults pool

10/10

Exceptional

07 Feb 2024

Bee Bee

Service

10/10

Exceptional

26 Jan 2024

Kenneth Croft

Very nice property. Very kid friendly. Good buffet. Great pool and gym (which is small but feels like a high end gym). Great service. Food options are good but not great. And it is expensive for food on site. It’s a little hard to get off the resort. Traffic can be bad, but it is a short Grab to the train station.

Leisure Self

10/10

Exceptional

15 Jan 2024

Akmal

Astonishing 5 stars hotel! Kids were happy, i myself would recommended to others,especially family with toddlers. Food variety, location accessible. Definitely will return for another stay

Leisure Family_with_children

2/10

Poor

26 Dec 2023

erik

Worst 5-Stars hotel ever! Staffs lack of training and knowledge. Check in on 25th December, started my line to queue at 4pm. Done my check in after an hour of waiting at 5pm. Reason given was heavy arrival which is unacceptable because it's not their first day operating as a hospitality. My anniversary flower was left at the concierge and I requested them to send to my room but they say have to be at night because bellboys are not available, which is 4 hours apart, just ridiculous. At night I requested a bucket of ice and bottles of waters from the phone. They sent a staff with very rude attitude and I fully condemn this in a hospitality industry and a 5-stars hotel. He passed me the bucket of ice and the bottles of waters straightaway requested :\" Can I have the empty one?\" And I thought he was referring to the empty bottles so i get him the empty bottles but he started to be impatient and asked me \"Can I come in?\" With a bad tone. When i replied yes, he just furiously come into my room and get the empty bucket and leave but never forget to slam my room door. I felt really offended and disrespected but i chose to leave it cause I do not want to ruin my mood because of the service. Hope the general manager can have a look into this matter.

Leisure Partner

10/10

Exceptional

12 Dec 2023

Haziq izzat

Best hotel for family with kids in KL!

This is the best hotel if you want to get family friendly resort-ish feeling in kl. Mr zairi and justin were attentive and gave the best service you could possibly asked for. All the staff are helpful and friendly. The kids loved it soo much, the pool was amazing and the kids club is well equipped. The food at the restaurant was delicious and reasonably priced. Dont get fooled by the affordable room rate, the quality and experience match rooms thats cost double of it. Thanks M!defo going to revisit soon.

Friends_and_family Family

10/10

Exceptional

10 Dec 2023

Kavitha Angel

Second time to the hotel. Great place for family.
Kids friendly pool.
Staff are friendly.
Room and facilities are very clean.
Breakfast are awesome.

10/10

Exceptional

09 Dec 2023

Siew Yee

It’s better if movies are provided with subtitles.

Leisure Family

10/10

Exceptional

29 Nov 2023

Bonar

Stylish, new hotel in Kuala Lumpur near the Phileo Damansara offices. The rooms are clean and spacious with all the amenities you need.

Recommended stay.

Business Self

8/10

Excellent

26 Nov 2023

Marini

Very nice resort in the city concept. Love the modern design and resort vibes. We enjoyed our stay, but 50/50 to come back 😅

✅︎Pros :-
-Friendly security guards, concierge, buggy driver, reception employees.
-Beautiful lobby but not beautiful when there is too many people :(
-Nice modern room
-Love the bathroom with vanity mirror with light
-Comfortable bed but pillows too soft (?)
-Management very thoughtful for giving us complimentary cake (for our anniversary and 2 Nov babies birthdays) Thank you!
-Wide selection of breakfast spread, all yummy! Teh tarik need to be less sweet though, but it's OK!
-Love the pool design and slide

❌Cons (And much needed attention and improvement) :-
-Hot location for government events (?)
-AVOID the weekend holiday crowd, the queue will be VERY LONG. The lobby will be crowded with cars as well
-Advisable to call the hotel to check if you prefer a chill vibe holiday, otherwise hotel is super-super crowded at every inch of the corner when there is a government/corporate/wedding events.
- LIFTS : Long wait to go down even if you are on 1st floor, especially during peak period (We went at 1140 and 1208 and finally reached level G). Lifts are full and people are inconsiderate towards families with babies with strollers.
-Improve the pool cleaning and maintenance (the water is super murky for 2days)
-Improve/train the restaurant employees to be more friendly

Repeat stay? 50/50 (Yes during weekdays, NO during weekend/holidays)

Leisure Family

10/10

Exceptional

18 Oct 2023

Louis

Excellent

Leisure

10/10

Exceptional

24 Sep 2023

Madihah

I really enjoyed the property atmosphere, breakfast, staff hospitality and room. I want to repeat again.

Leisure Partner

8/10

Excellent

17 Sep 2023

Mohd Khairul Fitri

The facility area, such as the swimming pool and kids club, was interesting. However, during my stay, the water in the swimming pool was quite cloudy.

Leisure Family_with_children

10/10

Exceptional

17 Sep 2023

Roslina

Awesome

Business_and_leisure

8/10

Excellent

13 Aug 2023

Yak Chin

A little out of reach to central due to lack of transportation.

Business_and_leisure Friends

8/10

Excellent

13 Aug 2023

Adrian

The room cleaning is always missing something... soap, towels, etc. inconsistent cleaning up.

Leisure Self

10/10

Exceptional

27 Jul 2023

Ker Shin

Clean and new hotel. Inconvenient as there is nothing around the vicinity, not even convenience store hence to get around, will definitely need to call for transport. Other than that, the hotel is spacious, new and clean. Good variety in the hotel breakfast buffet too..

8/10

Excellent

22 Jul 2023

WUI HON

Very clean! Courteous staff!

Leisure Family

10/10

Exceptional

21 Jul 2023

Vui Ting

Nice resort

Very nice resort, extremely green with good facilities and food

Partner

8/10

Excellent

16 Jul 2023

Divyan

The check in and check out process was instant.

Leisure Partner

8/10

Excellent

16 Jul 2023

sarah

Good place for a family with children. My baby enjoyed the kid’s club. Wish we stayed longer to enjoy the other facilities.

Leisure Family_with_children

10/10

Exceptional

14 Jul 2023

Naif

NIce

8/10

Excellent

12 Jul 2023

Wong

room clean and staff nice, except the one work at kids room

Leisure Partner

10/10

Exceptional

05 Jul 2023

Moments d'Amour

Hope we can get more offer

10/10

Exceptional

04 Jul 2023

samhana

i love the pool and the food is good too
but the staffs are not really friendly
i was looking for the lift but nobody cares to ask where i was heading. i need to ask the staff only then i was being answered

10/10

Exceptional

30 Jun 2023

Lye Hock

The room isclean and well designed. It would nice to have s convenient store within the resort.

Leisure Friends

10/10

Exceptional

21 Jun 2023

Maisarah

Resort style like

10/10

Exceptional

06 Jun 2023

qing xiang

Staff are attentive. The room is spacious and clean. The hotel feels safe with security prowling.
Child friendly.

Business_and_leisure Family_with_children

8/10

Excellent

06 Jun 2023

Putri

everything was great and clean, staff was friendly, but the breakfast choices are not as i expected because i need to add 100 for breakfast but minimum choice and not worth my 100 i recommend u to just sleep and get your breakfast somewhere else

Leisure Partner

4/10

Poor

06 Jun 2023

ANN

The check in process was in mess and have been waiting 1 hour just to get my key and the place is hot n no fan at outdoor and low aircond inside the lobby, not enough place for sitting yet long queue to check in, room no slippers

8/10

Excellent

05 Jun 2023

Ainul Bahiah

The hotel got nice hangout place around the pool. The breakfast menu was superb. However, I had very bad experienced during check-in because of the heavy departure (Public Holiday). We register at 2pm. The staff said they will call once the room is ready. It was 3pm, yet no one is calling. Then we need to face the long queue just to ask if the room was ready. So sad, it was still not. We managed to get the room access card after 2 times calling the reception (the queue was so long and slow moving). Thanks to the helpful staff.
The saddest part is when my luggage arrived at the room, the handle part was broken. Overall, everything was good.

Leisure Family_with_children

8/10

Excellent

05 Jun 2023

Fazliza

Kids friendly hotel

Leisure Family_with_children

8/10

Excellent

04 Jun 2023

Kong Fai

We stayed for two nights in an executive suite room. The hotel is new, grand and elegant. The room ambient is pretty pleasant. We were celebrating our anniversary and the hotel provided free decoration and a chocolate cake as a gift. The minibar is free and a plate of fresh fruits was provided.

All the staff is very friendly and helpful, greeting you every seconds when they met you. Good hospitality!

The hotel location is actually very strategic, just besides the SPRINT highway. About 15 mins drive to shopping mall like Paradigm, Midvalley, The Curve etc. If you dislike big city hassle, then this hotel might be your great choice for short getaway. There is a MRT station nearby.

Here comes the downsides.
(1) Breakfast spread is not as good as expected. Taste is quite bland for a simple dish like mee goreng mamak. We took our breakfast in the Fairway Coffee House for one day while another day at the Executive Lounge. Huge disappointment at the Lounge because the buffet spread is not as good compared to the Coffee House & the food was cold especially the pastries.

(2) Parking is not pleasant because the roofed parking is located at another multi storey building with quite a distance, but they do provide buggy service upon request. The nearest open area parking is without roof.

(3) Kids playroom should limit number of visitors with booking & also set an age limit for entrance to the slides. Its so packed especially during school holiday season.

Leisure Family_with_children

10/10

Exceptional

29 May 2023

Akaw

Excellent facilities...esp the pool and sauna combined with the lush greenery creating a relaxed atmosphere ...a hidden gem in the midst of the sprawling concrete jungle of Petaling Jaya/KL.
Very friendly staff and the front office manager welcomed and talked to guests.

Business_and_leisure Self

6/10

Pleasant

22 May 2023

Idham

The chef for breakfast is too slow, queue for 15minutes juat to get an omelette. Late to top up foods. And little food variation. Parking lot far from hotel and need to walk everytime although there is shuttle available, need to go counter ask for shuttle, troublesome. Room is clean, kids area and swimming pool are ok.

Leisure Family_with_children

4/10

Poor

12 May 2023

Gino

Staff kinda blur

Business Friends

10/10

Exceptional

08 May 2023

nuur

The resort is comfort and what i love the most is it provided space for kids to play. I'm sure will come back next time

10/10

Exceptional

07 May 2023

Thompson

Very chill, very good

8/10

Excellent

05 May 2023

Alex

Still a new hotel in my opinion. Can improve in customer service. Breakfast was great!

Leisure Partner

10/10

Exceptional

28 Apr 2023

be

Nice resort

Business_and_leisure Family_with_children

8/10

Excellent

30 Mar 2023

chen wah

clean

Leisure Partner

10/10

Exceptional

06 Mar 2023

Umi kalsum

Besides all the facilities, their staff was so helpful n pleasant. They will provide u with all the info u need, and really friendly…. They serve variety of food for breakfast…. I had a enjoyable staycation with the kids… coming again? YES!!

Leisure Family_with_children

8/10

Excellent

05 Mar 2023

YEE SHAN

Overall experience is good. But you wouldn’t get exactly type room as what you purchased online. Subjected to the day of checkin condition.

Leisure Partner

10/10

Exceptional

20 Feb 2023

Shaharudin

Clean room, superb facilities and friendly staff. Definitely will come again. Recommend.

Leisure Family_with_children

4/10

Poor

12 Feb 2023

FUAH

Left my apple watch in the room, called hotel and ask to find.（iphone shown that watch is still in the hotel，but staff couldn't find it）

Leisure Partner

2/10

Poor

31 Jan 2023

Roshan

I have a terrible exprience while I was checking in via the Front Office. The Supervisior named Hamed was extreamly rude to me and threathen to reject my reservations when presented my driving license to him as proof of my identity. I has a bad exprience before as my identify was stolen via my NRIC and as of now Im cautious about providing my NRIC especially when its not really required for simple varification purposes. This employee seem to have an ego problem as even after he agreed to accept my valid driving licence for the check-in purpose, he then goes on to mention that he has the right and authority to reject and cancel my reservation as I didnt want to provide him with my NRIC. I found this attitude to be quite unbecoming and insulting. Overall, this hotel is very calculative and lackes customer service. Its also quiet pricey and not worth the money spent. Breakfast was also sub-par with extreamly limited option. Rooms were ok as its still very new however the TV enternainment was also inadequet where by its lack a good variety of channels for viewing. Will I recommed this hotel or return ? Definately a big big NO !

6/10

Pleasant

29 Jan 2023

Sabariah

Shower water is really slow even though already call for maintainers. Very bad cause we went down to pool toilet to have a shower. 👎

Leisure Family_with_children

10/10

Exceptional

24 Jan 2023

Mohd Shafiq

😁

Leisure Family_with_children