Name: Fusion Original Saigon Centre
Address: 65 Le Loi Ward Ben Nghe District 1, Ho Chi Minh City, VN

8/10

Excellent

23 Jul 2026

Michele

Overall good hotel excellent location

10/10

Exceptional

23 Jul 2026

Michael

Great location.

10/10

Exceptional

18 Jul 2026

Kevin Hung

I like this place. I will come back.

10/10

Exceptional

17 Jul 2026

Michael

Best location, funky cool modern rooms

Self

4/10

Poor

11 Jul 2026

Helena

The rooms are fabulous.
HOWEVER: To get the in and out of the hotel you have to enter via a very busy/chaotic shopping center full of crowds. This becomes an issue when you try and exit a vehicle. With people trying to rush you so their car can move, as the turning circle is extremely tight and small for a shopping center of this size. When trying to leave the hotel, you have to wait in a large crowd of people until its time for your car/taxi to arrive. To once again be rushed at to move along. For a 5 star hotel this is a big let down and extremely disappointing.

Family_with_children

10/10

Exceptional

02 Jul 2026

Nathan

Great hotel with excellent staff that were willing to help make my stay comfortable, location is perfect for walking.

Family_with_children

10/10

Exceptional

30 Jun 2026

Doyoon

Everything was good except gym was in maintenance

Self

10/10

Exceptional

29 Jun 2026

Kathy

The Holy Grail in HCM is a quiet room and Fusion Original delivered so well, thanks to its great location above Saigon Centre Mall. It's not the most atmospheric hotel entrance but the rooms are delightfully styled, beds super comfortable and rooftop pool a great spot to check out city views while cooling down. We loved the little pantry on each floor with its fruit and sweet snacks and coffee/tea station. Meant I could start the day with a cup of tea :-). We would definitely recommend the hotel and would stay there again when we return to HCM.

Partner

10/10

Exceptional

26 Jun 2026

Paul

Great location. You won’t regret it

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

JEFFREY

Great location for District 1. Can walk to most attractions. Super clean hotel and great staff that were very hospitable

Family_with_children

8/10

Excellent

25 Jun 2026

Ann

Overall we had a pleasant stay. The location is centrally located to everything. It’s also conveniently located inside of a mall so we had access to all the restaurants and shops within steps of walking outside the hotel. The staff was super friendly and helpful with all our needs.
There were several issues I would complain about. Upon checking in, the drain in our shower was clogged but that was quickly fixed once it was brought to their attention. There was a lot of ceiling plaster that fell on the ground next to our bed. Luckily it wasn’t directly over our bed. Also, I felt the AC in the room always had a humidity or wetness in the air so I always felt sticky. Lastly, some items at the breakfast buffet could be improved. The lemon pancakes I ordered from the menu were stale and tasted like cardboard. The fried rice and noodles were overcooked and tasted dry. The beef stew and curry was never steaming hot.

Partner

10/10

Exceptional

24 Jun 2026

Janet

We got a 2 bedroom suite, and it was perfect for our family of 4 with pre teens. We were on the 21st floor with a beautiful view of the city. We loved that the hotel was inside the Saigon Centre mall because it was pouring rain most of the time we were there. We just ate inside, walked the mall and shopped, enjoyed the air condition, hopped over quickly to Saigon Square for budget shopping, and tried to make the most of our days.

The rooms were clean and well maintained, the bathrooms were clean, the living room area was perfect, there was plenty of space, and the staff was very accommodating and helpful.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Noah

Amazing rooftop pool. Rooms were super clean and spacious. It is well located, but within a mall.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2026

Natalie Hui Min

Lovely place to stay, convenient and friendly staff

10/10

Exceptional

31 May 2026

Steven

Amazing property. Room was 10+, location outstanding, and staff spectacular

Self

6/10

Pleasant

28 May 2026

FIONA

Hotel located in a mall, too crowded at entrance. Not what we expected. Will not return.

Family

6/10

Pleasant

28 May 2026

Junko Julianne

Check out process was extremely slow. Staff kept us waiting even though we were in a hurry to go to the airport. When asked about the progress (of checking the room), the staff told us we don’t have to wait (even though it was him who said “wait 5 minutes” at the beginning). Wasted our time.

Partner

10/10

Exceptional

28 May 2026

briar

Was a great stay. The location was perfect.
Finding the hotel was very easy. We will happily come and stay again. Thank you!

Family_with_children

10/10

Exceptional

23 May 2026

Biju

Highly recommend , fantastic location, spacious room

Self

10/10

Exceptional

15 May 2026

Cameron

Amazing hotel - upgraded on arrival as well which always helps. The room was cleaned very well every day and the swimming pool was very nice with great views of the city. The staff were also lovely and were very welcoming and hospitable.

It’s also in a prime location, walking distance to most of the hotspots

Partner

10/10

Exceptional

08 May 2026

Ramon

Awesome

Family_with_children

10/10

Exceptional

05 May 2026

Wei Meng

New, clean and very friendly staff

Partner

10/10

Exceptional

05 May 2026

Geoff

Great stay at fusion. Staff go above and

Partner

10/10

Exceptional

03 May 2026

Annette

This was the most luxurious experience I had in Vietnam. The room was gorgeous, the hotel staff was friendly, polite, and helpful, the room service and rooftop dining were both spectacular, and the location could not have been better. I was extremely happy with my stay, and I can't imagine staying anywhere else on my next trip to HCMC.

Self

10/10

Exceptional

26 Apr 2026

An

Room interior is tastefully decorated location is right in the middle of the city

Family

10/10

Exceptional

23 Apr 2026

Annelie

Great place, needs more escalators!

10/10

Exceptional

23 Apr 2026

Adrian

Within Taka, great location

Friends_and_family Friends

10/10

Exceptional

21 Apr 2026

Flor

Great location!! Inside the mall

10/10

Exceptional

18 Apr 2026

Nam

Clean, central to SGN and conveniently within Saigon Centre shopping centre.

Family_with_children

10/10

Exceptional

17 Apr 2026

Suzanne

This was one of the best hotels I’ve stayed in and was perfect for our family of 4 (2 children aged 7 yrs and 18 mths). We had a two bedroom suite which was perfect. So peaceful despite being in a busy city. The amenities are excellent, the breakfast and in room dining were stunning and the pool was awesome after a hot morning visiting the sites. Amazing location for first time visitors to HCMC. The mall was great for after dinner desserts and there is a great supermarket on the lower floor for all the little things you need when travelling with kids. Will be recommending this hotel to everyone we know.

Family_with_children

10/10

Exceptional

13 Apr 2026

kevin henry

Sited in an excellent shopping centre.
Didn’t try breakfast, but lunch was great value, dinner okay, but dining room’s air conditioning was a killer.

Family

10/10

Exceptional

13 Apr 2026

Russell

I think all the people who work in this hotel are exceptional, friendly, and go out of there way to make all of their guests feel at home…. Outta 10 I’m giving them a 12 !!

Partner

10/10

Exceptional

11 Apr 2026

Anita

Excellent hotel, amazing location and accommodating friendly staff

8/10

Excellent

07 Apr 2026

Dzung

Nice location, the staff are very nice and helpful.

Self

10/10

Exceptional

05 Apr 2026

Laura

We stayed in the Suite and also had a Double booked for our family. Our favourite part is the breakfast buffet here and the menu is included to order anything fresh ie waffles, eggs and coffee with such a wide range of options plus banh mi or pho if you wanted! The staff are friendly and helpful, they even called our taxi drivers for us that were pre booked to check for their arrival and helped with all our luggage. We’ve stayed here multiple times now and would definitely stay again!

Family

10/10

Exceptional

04 Apr 2026

Lisa

Staff amazingzi

10/10

Exceptional

04 Apr 2026

Kendra

Excellent service by all staff and couldn’t get a better location… highly recommended!

Family

10/10

Exceptional

31 Mar 2026

Joe

Great pool! Temp was perfect and they had a true 25-yard available for lap swimming. Only downside to the pool was the bar/kitchen was in a separate property so service was slow. Rooms are very nice, and staff was courteous and professional. Location good for walking to almost anything, and property is located in a very nice mall with plenty of shopping and food options.

10/10

Exceptional

29 Mar 2026

Peter

Excellent 5 star accomodation with location inside premium Takshimaya department store building. Great central location near Saigon square markets and short walk to most locations in district one.

Partner

10/10

Exceptional

29 Mar 2026

georgina

Very nice hotel room

Partner

10/10

Exceptional

20 Mar 2026

Justine

Hotel was in a great location, central and walking distance to all the key places. Room was super spacious, we were travelling with our 2.5 year old and was worried we’d be too crammed in one room, but it was actually fine and had plenty of space even with the cot. The pool was also great!

Family_with_children

10/10

Exceptional

17 Mar 2026

Natalie

Hotel was very central, great view from the room, plenty of nice toiletries and also complimentary pastries and water. Staff all very nice would use again when I visit again.

Partner

10/10

Exceptional

08 Mar 2026

krista

We loved this hotel. Very nice room with comfortable bed, great pool with city views, good rooftop bar. Staff was very helpful, made suggestions for places to get bahn mi and pho at local places and helped us with a Grab to the airport. It’s in a mall which seems odd but it’s not! Mall food court is actually really good.

Partner

2/10

Poor

07 Mar 2026

Lior A.

.

10/10

Exceptional

06 Mar 2026

roger

The hotel is right in the heart of district 1. It's busy and crowded but we didn't have any trouble getting around. The room was very spacious and comfortable. The biggest downside I think would be the traffic. I would stay there again.

Partner

10/10

Exceptional

06 Mar 2026

Rex

Clean and very modern. Room was well appointed and the staff and services were perfect. We would not hesitate in staying here again.

Partner

10/10

Exceptional

04 Mar 2026

Victoria

Hotel is located inside Saigon Centre. Clean rooms, great amenities and staff were extremely friendly and accommodating. This hotel is in the center of the busy city and I would highly recommend it to anyone

10/10

Exceptional

03 Mar 2026

Aksorn

Staff was very friendly and professional, the rooms were very nice and clean. The area was in the heart of the city, very convenient to get around to shops and restaurants.

Family_with_children

10/10

Exceptional

27 Feb 2026

Christian

Great customer service

10/10

Exceptional

20 Feb 2026

Anthea

Great room, we had the two bedroom suite. Excellent staff

Leisure Partner

10/10

Exceptional

19 Feb 2026

Voon-Chung

Great

Partner

10/10

Exceptional

16 Feb 2026

Mina

Great hotel, great location, great staff!!

Leisure Family_with_children

8/10

Excellent

15 Feb 2026

Corey

Good location, clean room, great staff.

10/10

Exceptional

11 Feb 2026

Hai

Good

2/10

Poor

08 Feb 2026

Murray

My stay was good but the service I got to support me with organizing a driver to my next destination was appalling. I got absolutely ripped off and ended up with conflicting payment message. I will not return

8/10

Excellent

06 Feb 2026

Akash

Staff were amazing. Shower not designed properly - would leak water out, wetting the bath mat every time. One day, it flooded the entire bathroom. Not a 5* experience from management's part, but front of house staff worked diligently on the situation as soon as I made them aware. In summary, amazing location and staff, but room design could have been more functional.

10/10

Exceptional

02 Feb 2026

Steve

Room is very clean. Staffs are extremely helpful and attentive. Excellent location inside Takashiyama. Will stay next time we go to Vietnam.

Leisure Family

8/10

Excellent

28 Jan 2026

Shaun

Room was cleaned every day and a comfortable bed. Great location in shopping mall

Partner

2/10

Poor

27 Jan 2026

Roy

I booked a tour through the hotel. I paid a premium price because at other hotels a premium price meant a premium tour. However at this hotel I paid a premium price and got a low quality tour. People on the same tour paid half what we did. Very disappointing.

10/10

Exceptional

25 Jan 2026

Thuy

The rooms were comfortable and perfect for 2 people. The staff was very friendly and everyone was helpful. I would highly recommend this hotel.

Leisure Family

10/10

Exceptional

24 Jan 2026

Patty

The hotel is in an excellent location. We stayed 5 nights and enjoyed the walking distance to Ben Thanh Markets, Saigon Square Markets, Saigon Centre shops and popular eatries in Ho Chi Minh City. It was very easy to book Grab and bus tours due to being right near Pasteur Gate entrance to Saigon Centre. We were pleased with our 5 night stay as we had free access to the Mini bar drinks, water, tea and coffee. This was a lovely gesture.

Leisure Family_with_children

8/10

Excellent

23 Jan 2026

bruce

Fabulous location, stunning room! Pool great but it’s shared with another 1 or 2 hotels and the air is stagnant.

Leisure Partner

8/10

Excellent

20 Jan 2026

David

Lovely hotel.
Food limited at breakfast
Not enough lifts/to slow, waited 5+ minutes at times

Partner

8/10

Excellent

19 Jan 2026

BACHYEN MINH

Staff were amazing! All were friendly & spoke English.
Breakfast was ok, nothing I would remember by. The other draw back was the traffic. Because it is located inside a mall, it was hard for our Taxi to pick us up during the weekend & rush hours. The reception is narrow & small compared to other hotels.

10/10

Exceptional

18 Jan 2026

Simone

Hotel was super charming, CLEAN, and friendly. Staff was superb. It is located in the Saigon Centre mall so a great location! The food in the mall was fantastic. The Runam cafe is so cute and has wonderful food. The basement has awesome food as well esp the Thai Noodle place and their prawn tom yum dish. MUST TRY.

Leisure Family

10/10

Exceptional

17 Jan 2026

Thanh

Convenient

10/10

Exceptional

15 Jan 2026

Osa

Our two bedroom suite was very well equipped and clean. Great for small families.
Location is very convenient, walkable to many places and felt very safe.
Highly recommend.

Leisure Family

10/10

Exceptional

14 Jan 2026

Jennifer

hotel is clean and very convenience. I would come back

Leisure Family

8/10

Excellent

13 Jan 2026

Vanessa

Great hotel in excellent location. It's right at the Pasteur Street entrance and easy to find. Rooms were very clean and spacious with great views over the river. Pool area was really nice and food and drinks were great as was the service.

Leisure Partner

10/10

Exceptional

11 Jan 2026

FARIDA BIBI

Well located. Easy access to shopping and other landmarks. We skipped on breakfast as we enjoyed many options on the \"run\" the staff were helpful... Loved the conve
nience of the location. Will come back😍

Partner

10/10

Exceptional

10 Jan 2026

Marius

The room was spotless, well-designed, and comfortably furnished, with everything needed for a relaxing stay.
Staff were consistently attentive, proactive, and genuinely welcoming, from check-in to check-out.
Any requests were handled quickly and professionally, making the whole stay feel enjoyable.

10/10

Exceptional

10 Jan 2026

Daniel

Fantastic location, very clean hotel and facilities, great helpful staff. 10 out of 10 would stay again and would recommend

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Michael

Great this property; we will come back.

Leisure Family

10/10

Exceptional

29 Dec 2025

Anthea

The staff were extremely courteous and helpful, room was spotless & the location was amazing - we were within walking distance of so many things!

10/10

Exceptional

25 Dec 2025

vijesh

From every angle one of the top hotels we have stayed in. This was second time. Wish they had glass door in the shower. Regardless will stay there again when in Ho Chi Minh.

Partner

10/10

Exceptional

23 Dec 2025

Linda Elen

We absolutely loved our stay from beginning to end. Staff were super friendly, excellent service, breakfast was amazing and the room itself super comfortable. Pool is so nice. Perfect location. You made our first stay in Ho Chi Minh amazing!

Partner

10/10

Exceptional

22 Dec 2025

Nick

Hotel was awesome....safe, clean and in great location. I had a situation where I had to arrive late and leave early and the hotel refunded the nights we did not stay at the end. Hotel is in a shopping mall so it was packed and ready for shopping and ease to find local transportation and food!!!

Business_and_leisure Friends

10/10

Exceptional

22 Dec 2025

Yew Kheat

I heard about Fusion Original from my wife's friend. Took a chance and I must say, I am extremely delighted with my decision. The Family Room was large, cosy, two separate bathrooms and with a fantastic living room for our family to huddle together after returning back from dinner. The layout and design was modern with a touch of homeliness. They would also reach out via WhatsApp to see how they can help and at times, it turned out to be very useful. Fusion Original will now be my go to hotel in HCM City.

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

James

Great front desk staff

10/10

Exceptional

21 Dec 2025

Lauren

Great hotel and location. The employees are alcohol and really make the stay better. We will definitely stay here when we come back. If you need a great tailor who is across the street go stop by Pham Minh across from eddies dinner. My husband and i had so much clothes made for us. Best hotel in the city with great views. We loved walking to everything

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

James

Front desk staff extremely helpful

8/10

Excellent

16 Dec 2025

HB

Have encountered a small teething problem with the hotel during check-in due to registered guest name issue. The hotel policy insist that the guest name MUST BE same as passport name...no initial accepted! If not, they will insist the guest to change it via the booking platform system to regularize this name issue before u r allowed to check-in. Luckily Hotel.com managed to assist on this within 30 min for us while we have to be seated at the lobby area to resolve this Name issue....this certainly did not give a good impression at the start. Hotel is very very centrally located so it's very convenient to move around...but be prepared to face massive jam going in/out during peak hours especially over weekend

Friends_and_family Family

10/10

Exceptional

12 Dec 2025

Tuan

Cozy room and locate within saigon centre mall!! Great location

Business_and_leisure Partner

10/10

Exceptional

10 Dec 2025

Daniel

Great

Business Self

10/10

Exceptional

04 Dec 2025

Brandi

Hotel staff are very efficient and welcoming.
Room was very clean. Amazing amenities in this hotel. Central location to everything.

Leisure Partner

10/10

Exceptional

02 Dec 2025

VY

Our stay at Fusion Original was fantastic! We booked a two-bedroom unit and it was incredibly spacious for our family of four. The service was phenomenal, the hotel was spotless, and the location was truly the highlight — you can walk everywhere.

Ben Thanh Market is only a 5–7 minute walk away, Saigon Fashion (for all your bargain or knock-off finds) is right across the street, and there are countless cafés, restaurants, and bars within walking distance. Being connected to Saigon Centre Mall was also super convenient for shopping and grabbing essentials. Don’t miss Uniqlo inside the mall — they carry Vietnam-exclusive items that make great souvenirs.

My only complaint is the Grab pick-up/drop-off situation. Because the hotel is located inside Saigon Centre, it can be quite painful getting in and out — drivers struggle to access the pick-up point and it can take a lot of time waiting. So if you plan to explore mostly on foot, this hotel is perfect. But if you’re moving around the city often, just be aware that transportation can be frustrating and slow.

Overall, we loved our stay here and would definitely return — just be prepared for the Grab logistics!

Leisure Family

10/10

Exceptional

01 Dec 2025

Patrice

room and location are perfect

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Darrell

Staff were friendly, the room view excellent. The hotel location is also perfect, close walking distance to several markets.

Leisure Partner

10/10

Exceptional

28 Nov 2025

Michael

Overall just a fantastic hotel in all aspects. Breakfast was superb.

Partner

10/10

Exceptional

26 Nov 2025

Susan

Hotel is gorgeous! Great location, staff is super friendly and helpful. Each floor (I believe) has a little pantry for extra coffee (w/ a machine that dispenses different types like latte's, cappuccino etc) and snacks as well (like fruits, mini muffins) for free.. ours had on the 21st floor. The room has coffee/kettle in it as well. Pool is huge! AC was great in the room.

Partner

8/10

Excellent

22 Nov 2025

Danielle

Funky and clean hotel in a great location. Service was great. Our only comment would be that the rooms (we had a 2 bedroom suite) are not suited to a family of 5 (3 children). With no option of a rollaway bed we had one child sleeping on the couch and were charged a fee for that.

Leisure Family

10/10

Exceptional

20 Nov 2025

Quynh

Great hotel we would come back to it again. If we come to Ho Chi Minh City.

10/10

Exceptional

20 Nov 2025

Frank William

The hotel is wonderful, if a bit hard to find at first. You need to spot the \"Fusion Original\" signs within the mall.

The gym is a shared service, and run by another company. Be wary of free PT massages offered at the gym - it leads to a sales presentation about how you need more massage (which I do), priced at VND2M each (compared to VND350k across the street).

Leisure Family

8/10

Excellent

18 Nov 2025

Keren

It’s important not to expect US styles and customs. This is a wonderful hotel. Elevators are tiny. It’s in a bustling mall. The beds are comfy, rooms clean. Stylish decor and trendy place. The humid smell when you walk in is an Asian thing, it will go unnoticed once you insert your keycard. Recommended for younger travelers who like the central location.

10/10

Exceptional

14 Nov 2025

Tishara

Overall very good standard in the hotel in terms of cleanliness, food quality and service. Also very convenient location

Leisure Family

8/10

Excellent

06 Nov 2025

Mark Wan

Service was excellent, room was clean. Loved the tie up with the professional gym in the mall.

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Amanda

Staff / great big Gym / /

10/10

Exceptional

02 Nov 2025

Jason

Great services

10/10

Exceptional

01 Nov 2025

Eva

Clean and welcoming. Staff always on hand, even came around to the room on the evening asking if you want additional fresh towels.
Great place to stay as in the city. Room was super quiet and there is an outside pool and inside plunge off the gym.

Leisure Family

10/10

Exceptional

01 Nov 2025

Sharon

2 bedroom apartment was huge, with two bathrooms. Excellent location. Didn’t use the restaurant or breakfast options as there are so many cheap options at level B2. There is a Free pantry area on each level, however not many options or didn’t really see much available, as these were probably snapped up pretty quickly. Paid for a day at Nest Lounge. Although convenient, it is definitely not worth the fee that is charged.
Pool area is awesome at Level 6 and the huge gym area is a shared gym in the complex-level 6. All in all, a great place to stay in the heart of HCM and shopping.