Name: Royal Hotel Saigon
Address: 133 Nguyen Hue Avenue, District 1, Ho Chi Minh City, VN

2/10

Poor

02 Aug 2026

Chonu

This hotel was the most disappointing experience I have ever had. Besides trying to charge us an additional fee for a baby staying in one of the rooms, even though the four rooms we booked fully accommodated everyone according to your hotel policy, 2 of the 4 rooms had an overwhelming disgusting sewage odor. The smell was so disgustingly strong that it was difficult to breathe. It took three room changes before I was finally given a room that was acceptable. I was never asking for an upgrade. I simply wanted a clean, odor-free room that matched the standard I had paid for. During these room changes, another staff member pointed his finger at my wife and said, \"Hey, you. I talk to you. Come here.\" We found this extremely disrespectful and unprofessional. My sister in law changed her room the next day. Her first paid room was left unoccupied. Throughout this trying process, we felt dismissed rather than helped. Instead of empathy or sincere apologies, there were smirks, laughter, and a lack of professionalism that made an already frustrating situation much worse. To make matters even more frustrating, the hotel later distributed a notice to guests acknowledging that some rooms were experiencing issues and that relocation was possible. Breakfast itself was satisfactory. To sum it up, the sewage odor, repeated room changes, poor maintenance, and the unprofessional behavior of certain staff members overshadowed our entire stay. For these reasons, we will not be returning here.

10/10

Exceptional

29 Jun 2026

Hinda

Luckily got a room upgrade. Service was amazing, room was clean and comfortable, nice to have a gym and pool for use. I would def stay here again

Self

10/10

Exceptional

03 Jun 2026

Thanh

Great location, walk to most major attractions. Clean, good buffet breakfast , friendly and helpful staffs. Highly recommend for family and friends.

Family_with_children

10/10

Exceptional

28 May 2026

noriko

スタッフの皆さんがとても親切でした。
また泊まりたいです。

Self

6/10

Pleasant

16 May 2026

Beethoven

Clean room ,good breakfast

10/10

Exceptional

06 May 2026

EFRAIM

Specious room. Good location.

Self

10/10

Exceptional

01 May 2026

Kieu

Great location right in the center of HCMC near Saigon Opera House, clean rooms with AC, excellent service, delicious breakfast! We will be back.

10/10

Exceptional

26 Apr 2026

Driss

A great adress this hôtel.

Friends_and_family Friends

8/10

Excellent

24 Apr 2026

Minh

The hotel is located in the epic center of HCM. A few steps from most tourist attractions in HCM. The breakfast is excellent offering both VN and N. American breakfast items. The staff is wonderful and attentive throughout the property doesn't matter which department you are in. The pool is a little different with a semi-outdoor, tropical forest setting, one will not get any sun tanning here. The sauna and steam bath, hot tub did not appear to be operational. The lobby and rooms carry the 1950 feel, may not appeal to some modern day travelers. The bed is larger than a king size, it is ginormous. We had an amazing time here at this hotel.

Friends

10/10

Exceptional

20 Apr 2026

Tami

I enjoyed staying at royal hotel every time I’m in Saigon

Family

10/10

Exceptional

17 Apr 2026

Peter

Room was very clean, beds comfortable, and AC was updated in our room. Very friendly staff. They work hard to make sure your stay is a pleasant one.

10/10

Exceptional

15 Apr 2026

Jeremy

The breakfast menu was a good mix of western and local food. The hotel is in an excellent location for sightseeing and is close to the Saigon Centre for shopping. The rooms are clean and comfortable and the bed was enormous!

Partner

8/10

Excellent

02 Apr 2026

Ummar

Staff at the front desk and housekeeping were extremely polite and welcoming. Front desk were very kind to arrange an early check-in without additional charge.
The hotel is in a great location on walking street, so you are not far from many shops, restaurants, tourist sites etc.

Partner

10/10

Exceptional

02 Apr 2026

thuy

Perfect

Partner

10/10

Exceptional

30 Mar 2026

richard

Great place in a good part of town…fantastic staff…especially Mi who really helped us 😎

Friends_and_family Friends

8/10

Excellent

21 Mar 2026

Hone

Great location, AC excellent, breakfast so so

Partner

10/10

Exceptional

10 Mar 2026

Rozel

Nice place to stay, near to almost everywhere you want to go to…..breakfast and staff are very good!

Friends_and_family Friends

10/10

Exceptional

04 Mar 2026

Michal

Very clean .staff very nice helpful. Nice pool .easy shopping around.

10/10

Exceptional

03 Mar 2026

Michal

Room very clean.staff very nice and helpful. Breakfast very good and nice .

10/10

Exceptional

25 Feb 2026

Richard

Excellent location, room, and staff. Breakfasts were great.

Family

10/10

Exceptional

22 Feb 2026

Le Hoang Hung

The hotel is on the prime spot of Saigon. Perfect location. The staff is very good and have a lot of courtesy. Food in hotel is good. Bellboy is excellent especially Thuan always helped me to give advise and very pilite. Strongly recommend and will come back

Partner

8/10

Excellent

21 Feb 2026

Rodney

Everything good

Self

8/10

Excellent

18 Feb 2026

Michael

Reserved a standard room this time and stayed only one night so no complaints but it's located in an excellent part of Saigon highly recommended!

10/10

Exceptional

14 Feb 2026

RAYMOND

Very clean and comfortable room.

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

RAYMOND

Modern and clean room. Very comfortable.

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

Dennis

Staff were fantastic, excellent buffet, very nice room, very good location

Partner

10/10

Exceptional

31 Jan 2026

David

Great hotel at a great location and walking distance to new Metro train station. Rooms were large and spacious. Walking distance to stores and restaurants and market.
Friendly staff and great breakfast with lots of variety.
Had a great time staying at Royal Saigon.

Leisure Friends

8/10

Excellent

24 Jan 2026

SHUGO

バスタブの栓が、上手く閉まらなくてお湯がどんどん少なくなっていって困りました

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

Suzanne

We enjoyed our stay at the Royal Hotel Saigon. The location was perfect, the room was clean, the bed was comfy and the breakfast was good with lots of choise. I would recommend this hotel.

Leisure Partner

10/10

Exceptional

14 Jan 2026

thanh

Room is big and nice. Service is also nice.

8/10

Excellent

12 Jan 2026

Thuy

Room clean, staff very courteous.
Room dark, mattress a bit hard and wish i have more pillows.

Leisure Family

8/10

Excellent

31 Dec 2025

Izidor

Staff are pretty amazing.

Friends_and_family Friends

10/10

Exceptional

25 Dec 2025

James

Great staff and very friendly.. cleanest, room spaces, great place to stay.
Walking distance, central area…

8/10

Excellent

22 Dec 2025

Tao

Very good

Friends_and_family Family

6/10

Pleasant

17 Dec 2025

Nina

Room was spacious but dated. We ended up switching room after the first day due to loud jackhammer and contruction noises. They down graded our room to a smaller room when we paid for a bigger room but we were ok with it because it was quiet. Breakfast was good although did not have many choices as other hotels. Staff was not friendly and usually does not have a smile on their faces except for an older gentleman that was always by the door. During check out, they made a HUGE mistake and said a small towel was missing in our room & need to charge us. I said we did not take any towels. We are from America and we have plenty of towels. Taking a towel or anything from a hotel has never entered our mind. My husband got upset and asked them to go ahead and go through our luggages (while our Grab ride was waiting outside to take us to the airport). The check out lady said \"no I did not accuse you of taking the towel\". Then why do you want us to pay for the towel? After we got upset then they said housekeeping has found the towel so we now can go. Then she ask if we were satisfied with the hotel and the service. I replied \"we were until now\". We left and flew to Phu Quoc island for 9 days then came back to Ho Chi Minh for 5 days before flying back to America. We booked at Hotel Nikko Saigon. It's a little more expensive, but definitely worth the money. Staff was very professional and eager to help. Hotel is gorgeous with many amenities & it connects to a mall which is very nice.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Rokha

Love the property. It is located in a very vibrant area. The staff were all very friendly and helpful. Only minor problem I had was the construction that happened during the day. The constant sawing and hammering got a little much when I was trying to relax in the room.

10/10

Exceptional

10 Dec 2025

Alison

We were upgraded to a large room. Pool and gym were amazing! Breakfast fabulous. Lovely staff.

Friends_and_family Friends

10/10

Exceptional

24 Nov 2025

craig

Loverly big room, great staff central location

Friends_and_family Friends

10/10

Exceptional

19 Nov 2025

Michael

Room was clean staffs were very polite and courteous

Leisure Family

10/10

Exceptional

15 Nov 2025

JAMES

Friendly staff, always happy to help. Fantastic location, nice pool. Enjoyed my stay.

Friends_and_family Friends

6/10

Pleasant

03 Nov 2025

Magda

The hotel is looking old and over used.
Had dinner in the restaurant but the food and service was so bad. Will not stay in this hotel again.

Partner

10/10

Exceptional

31 Oct 2025

Thomas

Great location, classic old hotel, staff and rooms were great!

Leisure Family

10/10

Exceptional

29 Oct 2025

KIM

Clean room and excellent breakfast. Staff is wonderful and would complete your request in a splash.
In the center of Saigon and walking distance to Ben Thanh Market.
I've stay here the last few times when come to Saigon and would stay here again.

Partner

10/10

Exceptional

22 Oct 2025

Mary

Breakfast - variety option, clean, tasty
Room - clean but could be warm. Be careful when stepping out of the bathtub which is tall and the tiles are slippery. There was outdoor concert next to the hotel - pretty loud.
Staff - very friendly. Not too familiar with the area around.

Overall, nice place to stay with the reasonable price.

Leisure Self

8/10

Excellent

15 Oct 2025

Julie

Yes air conditioning worked well but was a little noisy. Rooms were clean. But would have liked 2 pillows each

Partner

10/10

Exceptional

11 Oct 2025

Joshua

Lovely spot - close to everything and kind staff

Business

10/10

Exceptional

03 Oct 2025

Verified traveler

The service was excellent, highly recommend to stay. Oh and the breakfast was amazing

Leisure Family

10/10

Exceptional

27 Sep 2025

phuong

Good

10/10

Exceptional

12 Sep 2025

Emily Teresa

The rooms were large, clean, working lights and aircon which were a blessing.
The buffet breakfast was TO DIE for and the best bit, somone made eggs and an omlette YOUR way if you wanted. Lots to choose from, lots of variety, sublime Pho and something for everyone. The pastries were impeccible, esp the pineapple filling ones. Omg, divine!!

The staff were pleasant. Only downside is the pool closes at 9pm and youre not allowed to be there solo.

The hair salon is reasonably priced for a wash and blow dry (cheaper than some outside and other salons!!). Front reception were pleasant, welcoming and speak English to help!. The door person was always friendly and the happy hours (yes, HOURS!! 3pm to 8pm) were great options.

Ben Than markets was less than 10minute walk, 5mins to saigon square and saigon central, close to hop on/hop off bus, LOVED having starbucks close by and walking distance. Super close to convenience stores, great location and they even made my mums birthday a special one with a small gift.

If you want a great location, choose here!! You wont regret it.

Leisure Family

10/10

Exceptional

28 Aug 2025

DEEPAK

Perfect

10/10

Exceptional

25 Aug 2025

Yong Kai

This hotel has been our only hotel in HCMC despite many visits. safe and very accessible to many places. price vs the condition of the hotel is well acceptable for me.

Leisure Partner

10/10

Exceptional

18 Aug 2025

thu huong

I stayed at this hotel for the first time. The room was spacious and clean. The staff was very helpful. The location was super convenient. I would stay again.

Leisure Self

10/10

Exceptional

18 Aug 2025

VALMORES

Very friendly staff, overall everything is perfect

Leisure Family

10/10

Exceptional

13 Aug 2025

Andrew

Centrally located.

Leisure Friends

8/10

Excellent

11 Aug 2025

Wee Liam

the Hotel is in a convenient location

Business_and_leisure Self

8/10

Excellent

09 Aug 2025

ren

.

Business

10/10

Exceptional

03 Aug 2025

Min Kyu

Amazing staff, great location

Business_and_leisure Family_with_children

10/10

Exceptional

02 Aug 2025

santiago

PERFECT LOCATION

PERFECT LOCATION!! The middle of District 1. Literally In front of Nguyen Hue Street. 2 min walk from the Cafe Apartment, 10 min walk from central post office and walking distance from multiple restaurants and markets.

Hotel had an old feel to it but very professional.
Staff was extremely helpful and friendly. The doorman so great, they will make sure they open everyday door for you, even help you cross the street. Really small detail but just shows the level of care and professionalism they have.

Highly recommend this hotel!!

Self

10/10

Exceptional

02 Aug 2025

Susan

Very good

The hotel was lovely, rooms were a great size and well laid out. Staff were very friendly and helpful.
Good location.

Partner

8/10

Excellent

21 Jul 2025

Lap

Bathroom floor got wet after took shower

Leisure Family_with_children

8/10

Excellent

20 Jul 2025

Pearson

.

10/10

Exceptional

30 Jun 2025

Colin

highly recommended hotel to stay in

Leisure Partner

10/10

Exceptional

28 Jun 2025

Minh quyen

Close to everything

10/10

Exceptional

22 Jun 2025

Rikki

Our stay at this hotel was wonderful, the staff were very attentive and very polite/friendly.
Breakfast was delicious. We did use the pool a few times which was very clean.
The hotel is walking distance to many cafes, shops, markets and dining options.
We would definitely stay here again!

Leisure Family

10/10

Exceptional

05 Jun 2025

Margaret

Perfect location. Excellent breakfast. Unique hotel. Helpful staff. Rooms are roomy.

Leisure Friends

10/10

Exceptional

02 Jun 2025

Yukiko

また泊まりたいです

工事に音楽ににぎやかだったけど、楽しめました。

Self

2/10

Poor

26 Apr 2025

Sung Hyuk

Had the misfortune of arriving in HCMC at the same time as the road closures for the Reunification rehearsal and our Grab driver was only able to drop us off 30 minutes walk away from the hotel. We tried to walk to the hotel but was stopped by the police.

The hotel never mentioned any potential access restriction to the hotel and never responded to our messages, only generic automated responses. We've managed to call the hotel, only to be told to wait until midnight.

We've managed to get to the hotel at 10 30pm, 6 hours after arriving in HCMC. During check-in, the staff mentioned they could've arranged alternative access, when they've told us to stay put until midnight on the phone.

After checking in, the hotel porter made me unload the luggages from his luggage trolley as my room was on level 1, which had different floor levelling between the lift foyer and where the rooms area, requring you to drag the luggage up and down via a ramp and the hotel porter doesn't do that for you.

The service and communication from the hotel have been abysmal and not the standard I'd expect from a 4 star hotel. Thanks for making us waste our time in HCMC.

Leisure Friends

10/10

Exceptional

13 Apr 2025

Ricky

.

10/10

Exceptional

14 Mar 2025

Yao

First time in city, friends recommended this hotel. Everything excellent for this price. Very yummy breakfast. Highly recommend

Leisure Family

8/10

Excellent

05 Mar 2025

Freddie

Very centralized location, would come back to stay at this hotel again.

10/10

Exceptional

01 Mar 2025

Simon

.

10/10

Exceptional

18 Feb 2025

Dennis

Top place

Wonderful stay staff very helpful great location great buffet breakfast

Partner

10/10

Exceptional

17 Feb 2025

Michael

Good hotel

Very good hotel near all in the center of HCMC

Friends_and_family Friends

8/10

Excellent

08 Feb 2025

Kathleen

Busy street. A bit noisy. Restaurant and staff were wonderful.

8/10

Excellent

06 Feb 2025

HUU

Staff friendly and convenient location

10/10

Exceptional

30 Jan 2025

ThiQui

We had a fantastic stay at Royal hotel! From the moment I arrived, the staff was incredibly welcoming and helpful, making check-in a breeze. The room was spacious, clean, and well-appointed with all the amenities I needed for a comfortable stay. The bed was especially comfortable—exactly what I needed after a long day of sightseeing. I loved the hotel’s location, which was within walking distance to several restaurants and attractions. The breakfast buffet had a great variety, and the pool and gym were perfect for winding down. Overall, a wonderful experience. We will definitely be staying here again on my next trip!

Business_and_leisure

10/10

Exceptional

30 Jan 2025

MIKIO

個人旅行に適し、コスパ良好

中心部に位置しており、観光、ショッピング等のロケーションがよかった。それにもまして、スタッフが親切、朝食もバラエティに富んだもので、コスパ最高。

Self

10/10

Exceptional

25 Jan 2025

Dennis

Wonderful

Great place to stay, friendly staff, great location, 1st rate service

Partner

8/10

Excellent

19 Jan 2025

Lorraine

The staff and location were really good.

Friends_and_family Friends

8/10

Excellent

17 Jan 2025

Joseph B

Nice employee.

Leisure Family

8/10

Excellent

12 Jan 2025

Michelle

Well located property offering good value for money. Staff were helpful, breakfast was good and use of swimming pool was beneficial. Overall a good value property for our short stay in the city and would definately recommend.

8/10

Excellent

02 Jan 2025

Murray

The bath tub was very dangerous stepping in and out of and slippery

8/10

Excellent

16 Dec 2024

David

Hotel is on the main Nguyen Hue walking street. Location is closed to everything in the city. Breakfast is great with many good options.Room is dated but clean.Bathroom is in poor condition,things are falling apart. Shower is inside the bath,it is quite dangerous for older people to climb in and out. Room is not noise insolated, can hear loud music from the street below.

Leisure Partner

10/10

Exceptional

16 Dec 2024

Angus

Right in the heart of Ho Chi Min City this hotel is close to the action. We had a great room that had high ceilings and was very private and quiet. It was also very clean and comfortable. The breakfast service was out standing and the staff were very helpful and friendly. Recommended

Leisure Family

8/10

Excellent

09 Dec 2024

Stephanie

We enjoyed the stay in this hotel and i would recommend it. The staff is nice and the breakfast buffet is full of variety.
However, if you are looking for a cosy hotel i would not recommend it as it does receive tourists on tour.

Leisure Family

10/10

Exceptional

05 Dec 2024

Chee

The hotel is located in the central location and convenient. Although the street is busy and it’s quiet in my room. Many options for food and shopping in the area. Room was clean and staff was super friendly. Breakfast was very good. Room was a little dated.

Leisure Self

10/10

Exceptional

02 Dec 2024

Eleanor

Saigon’s little gem

A wonderful stay. So close to many attractions. Room service is excellent and staff are friendly, helpful and welcoming. Fabulous breakfast. No complaints whatsoever and I highly recommend the hotel for short or long term stays.

Self

8/10

Excellent

03 Nov 2024

Graham Allan

2 night stay

Room had shower over bathtub making it difficult for us older people.

Partner

10/10

Exceptional

28 Oct 2024

Loc

The hotel is very convenient with nice and friendly staffers.

Leisure Partner

10/10

Exceptional

21 Oct 2024

Tony

Great location, nice staff, good breakfast.

Leisure Family

10/10

Exceptional

12 Oct 2024

joe

Everything!!!

Leisure Self

10/10

Exceptional

11 Oct 2024

KIM

It’s beautiful. Breakfast is tasty.

Leisure Self

10/10

Exceptional

09 Oct 2024

Vince

Very friendly staff and good services.

8/10

Excellent

14 Sep 2024

Bao

The bathroom is small and the shower water is too weak and the bathtub is small too. It really not convenient

Leisure Family

10/10

Exceptional

13 Sep 2024

Yigu

Classic, beautiful and Cozy Hotel.
Breakfast was good enough.

Business

10/10

Exceptional

09 Sep 2024

ThiQui

Awesome services, the staffs are very nice, cleaned and convenient

Business_and_leisure Family

10/10

Exceptional

06 Sep 2024

Michael

It was a great location with friendly staff. Rooms were tidy and clean. Was a good experience

Self

10/10

Exceptional

05 Sep 2024

Hien

Staffs are nice, helpful. Bathroom needs more care.

Leisure Friends

10/10

Exceptional

01 Sep 2024

An

Amazing place! Clean and nice room. Friendly staff. Nice gym and swimming pool!

Business Self

10/10

Exceptional

31 Aug 2024

Jing

The location of the hotel is excellent! It is very central on a tree line avenue. It is close and walkable to many sites such as Independence Palace, Vincom Shopping Mall etc.
The breakfast at the hotel is very good. The staff is friendly and provided excellent service.

Leisure Family