The Reverie Saigon

Vietnam , Ho Chi Minh City (Saigon) and South
HO CHI MINH CITY, 22-36 Nguyen Hue Boulevard, District 1, 22-36
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100 reviews shown

10/10

Exceptional

15 May 2026

avrohom

overall great experience the hotel is a true 6 star hotel amazing decor etc. staff was very kind and helpful most of them

Self

10/10

Exceptional

14 May 2026

Dinh Nhan

Xuất sắc😀😀😀

Family

10/10

Exceptional

13 May 2026

Nisan

Perfect place. I'm going to stay loyal to this hotel

Self

10/10

Exceptional

08 May 2026

DINH NHAN

Clean Room , Staff exellent

Partner

10/10

Exceptional

07 May 2026

Vladislav

Love this place

Self

10/10

Exceptional

07 May 2026

Saimoom

The best!

Self

10/10

Exceptional

05 May 2026

Salvatore

Very clean, centrally located, big rooms and superior service!!

10/10

Exceptional

04 May 2026

Tien

The hotel itself was very elegant and luxurious. The staff was friendly, helpful and extremely respectful. All of the amenities were top notch making The Reverie a great place to stay.

10/10

Exceptional

04 May 2026

mitchel

You know you read reviews and look at pictures before making a decision. I was going back and forth between the Reverie and Park Hyatt. Finally decided on the Reverie as it seemed a little unique and thought it would be a more interesting stay.
Everything was fantastic. For us the hotel did not seem to over the top with its design, felt luxurious although I can see in a number of years certain aspects will have to be redesigned.
As for any criticism it would be nice if the piano player near the bar played beyond 6:30pm. Would have been nice to have some quiet live music later into the evening.

Partner

10/10

Exceptional

26 Apr 2026

Cindy

Absolutely beautiful hotel

Family

10/10

Exceptional

25 Apr 2026

James

Everything was wonderful. Would not hesitate to stay here again.

10/10

Exceptional

24 Apr 2026

Sheldon

Lovely hotel. Great staff

10/10

Exceptional

21 Apr 2026

Paul

Beautiful hotel in a great location lots of shops and restaurants. The staff and facilities where amazing

Partner

8/10

Excellent

21 Apr 2026

ALA

Everything was pretty and eye-catching scenery. I would say the staff were very welcoming and lot of hospitality.which is very important! Pool closed at 10pm not sure if that a rule in Saigon. And wifi wasn't working for me maybe cause i was on the highest floor but I'll give this place 5 star

Self

10/10

Exceptional

19 Apr 2026

siamak

There is nothing missing from this place, staff were supper friendly and accommodating, breakfast was excellent, location was perfect. It is in a great location and close to everything. Highly recommend and I will definitely stay here again.

Family

6/10

Pleasant

19 Apr 2026

Samuel

The hotel itself was excellent, but unfortunately the welcome did not match the standard I would expect from a 5-star property.

On arrival, I was asked to confirm my reservation before even reaching reception, and then asked again at the desk. While I understand the need for procedures, the manner in which this was handled felt unnecessary and slightly uncomfortable.

Having stayed in a number of comparable hotels across Southeast Asia and China on the same trip, this was the only place where I experienced this kind of reception. I had been travelling and was dressed casually, but I would expect the same level of courtesy regardless.

It’s a small point, but first impressions matter, and this left a slightly negative one.

10/10

Exceptional

19 Apr 2026

Keith

Beautiful

Partner

6/10

Pleasant

17 Apr 2026

Sang

Initially, our room smelled and the AC did not work properly. This was unacceptable and we requested another room. My girlfriend and I expected a 5 star hotel to be inspected prior to guest's arrival. This should be standard procedure especially at a 5 star hotel.

Maid service for the room was the best part of our stay. Breakfast was nicely prepared and the quality of the food was above average. Some notable and concerning issues were as follows.:
1) One night after dinner outside of the hotel, we were stopped by security when trying to return to our room. My girlfriend was a registered guest under my reservation. However, security wanted my girlfriend to registered at the lobby implying that she was a prostitute. We were both shocked and extremely offended. This is UNACCEPTABLE!!

2) We requested a bucket of ice and two wine glasses. This should be standard and should be included in the room rate as part of staying at this hotel. The staff charged us 1 million VND for ice and two wine glasses. This is egregious in so many ways.

My overall recommendation is that there many other hotels in Saigon that are better suited for guests wanting a peaceful, respectful and relaxing experience without feeling the way we felt.

Hotel management should review their standard operating procedures and re-train their staff to show respect to all guests and provide clear guidelines on what services are included in the overall cost.

I do not recommend the Reverie hotel in Saigon.

Partner

2/10

Poor

14 Apr 2026

Catherine

We experienced a serious safety issue during our stay. The shower head was not securely fastened and fell off without me even touching it. When it detached, it broke part of the ceramic fixture, which then fell onto my foot and caused a bleeding injury. I am currently pregnant, which made the situation especially concerning.

This appears to be a maintenance oversight that should have been identified and addressed prior to guest arrival, particularly at a five-star property. Additionally, a staff member indicated that this type of issue “happens all the time,” which raises further concerns about ongoing safety standards.

I will not be returning to this hotel.

Family_with_children

10/10

Exceptional

13 Apr 2026

Trinh

Great experience

4/10

Poor

11 Apr 2026

Paul

This is a very shiny hotel. Claims 5 star but misses level of service we found at other 5 star hotels in Vietnam. Below the surface marble everywhere the rooms smell very musty the pool is falling apart in places. It is not worth the money they charge and definitely not a leading hotel as they claim.

There is no lounge if you have a later flight and despite being very empty they would not give extended check out.

One save is that Breakfast is almost perfect minus the lack of Vietnamese coffee options and the layout of the room. Tables are like a school cafeteria tightly stacked together. Otherwise great options and fresh food.

Partner

2/10

Poor

07 Apr 2026

My guest leaves early by one day and they informed the staff more than a day before departure but the staff said they cannot handle it because their manager is not there. I called Expedia to handle it and Expedia got to the same situation like me. The next day their manager said it is over cancellation time and they will not give any refund. I actually did not ask for a refund but for a credit for the next stay, which was also rejected by their manager. NO HOSPITALITY and a ATTITUDE PROBLEM when they reply my message by a pdf email.

10/10

Exceptional

05 Apr 2026

Polly

Really luxury design hotel. Everything is perfect. All employees are friendly and smile to everyone.

Family

10/10

Exceptional

04 Apr 2026

Karen

This hotel was beautiful, the decor is very grand but it was a fun environment to stay in. From my late arrival to my regular early afternoon departure, the staff were fantastic. The pool is a good size, with the sun there all morning, until mid-late afternoon. I only ate lunch there, and the menu offered by the pool had a great selection of Western and local offerings. I only wish I was staying for a few more days, but will definitely return!

Self

10/10

Exceptional

03 Apr 2026

Corey

Absolutely top notch. Central location, friendly staff, beautifully appointed rooms, and delicious food all came together to make a truly wonderful experience. Will stay here again when we return to Vietnam.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Brian

Van is amazing customer service and very helpful

6/10

Pleasant

01 Apr 2026

Gregory

I stay in a Jr suite. They usually offer me an upgrade with a discount. This time no discount so I didn’t upgrade. Thinking about my next trip in 7 weeks not sure if I will stay there

10/10

Exceptional

31 Mar 2026

Lan

Beautiful and classy hotel. It's situated right in the middle of the city and is convenient to nearly everything. The pools are great also, but is a bit slippery. We had the grand deluxe king room. It has a fantastic view of the river and city below. We definitely will come back again to the hotel.

Friends

10/10

Exceptional

31 Mar 2026

Karolina

Beautiful hotel in great location. Incredible views from the room and very kind, helpful staff.

Partner

10/10

Exceptional

28 Mar 2026

Takuma Keith

Excellent location for HCMC, most things worth doing in district 1 are within walking distance. Rooms were kept very clean and the staff is very kind. Would book again!

Partner

10/10

Exceptional

28 Mar 2026

David

Excellent

Self

10/10

Exceptional

27 Mar 2026

MIGUEL

the breakfast was good,,, but I feel is missing options, and taste.

10/10

Exceptional

27 Mar 2026

Yong hong

good location

10/10

Exceptional

27 Mar 2026

Minh Trac

location is very good

10/10

Exceptional

26 Mar 2026

John

Fantastic staff Great location beautiful room

10/10

Exceptional

23 Mar 2026

Linda

Just AMAZING!!! Absolutely incredible hotel in every way and the best place to stay in Ho Ch Min! The hotel is beyond exquisite with every luxury, and the exceptional people who work there go out of their way to make your stay wonderful!
Thank you to Loc concierge team Duong Man and everyone that helped at the front desk,
bell service, restaurants, spa (incredible massage team) housekeeping and to all my thanks and appreciation.

10/10

Exceptional

23 Mar 2026

Carlos Benjamin

5 Stars all around.

Partner

10/10

Exceptional

21 Mar 2026

Wes

Beautiful hotel with opulent decor.

Family

10/10

Exceptional

19 Mar 2026

Hien

Amazing hotel

10/10

Exceptional

15 Mar 2026

Douglas

The staff was amazing and the property pristine in every aspect

Self

10/10

Exceptional

14 Mar 2026

Michael

Exceeded expectations

10/10

Exceptional

13 Mar 2026

Samir

Excellent location

Self

10/10

Exceptional

13 Mar 2026

CRAIG

Staff was friendly and professional. Very happy stay!

Partner

10/10

Exceptional

13 Mar 2026

Sylvain

Perfect location, wonderful attentive staff, amazing food, beautiful everywhere, pool setup is really impressive for the view and the underground in the water music is very special !
Perfect hotel, best in Saigon in my opinion.

Self

10/10

Exceptional

11 Mar 2026

John

Fantastic

10/10

Exceptional

11 Mar 2026

Jim

The hotel is beautifully decorated. We had a wonderful view of the Main Street from our corner room.

Partner

10/10

Exceptional

10 Mar 2026

Ronald

The most amazing hotel ever an absolute masterpiece ,no detail missed! This is a granite and mosaic masterpiece! Located in the heart of everything.

Partner

10/10

Exceptional

10 Mar 2026

adarsh

In the heart of district 1 and all the action. Best place to stay for tourist. Great luxury hotel and amazing service. Their spa was awesome. Great views if you are taking Panasonic room.

Partner

10/10

Exceptional

09 Mar 2026

Türkay

A very pleasant stay. Everything was perfect, from the hospitality and cleanliness to the rooms and location, right from the moment we arrived.
All the hotel's restaurants are worth trying. Breakfast deserves special attention and should be enjoyed. The pool and spa areas are also worth exploring.

Partner

10/10

Exceptional

07 Mar 2026

Eliana

Excellent location, service and cleanliness

Self

10/10

Exceptional

05 Mar 2026

Rachel

This is a truly five star experience.

Friends

10/10

Exceptional

04 Mar 2026

Ryan

Excellent service and staff. Will back again

6/10

Pleasant

03 Mar 2026

Neil

The Reverie looks great initially but on closer inspection is a bit tired. The pool area is showing signs of wear and tear and should really be refurbished. The hotel policy on room access is an excellent example of how to alienate your guests. We arrived on a flight from London and had booked one of the hotel cars to meet us. This got us to the hotel at 7.15am. We were told that check-in was at 2pm but that our room was available if we wanted to pay. The cost was half the nightly rate, and we could access the room from 9am or a full night’s rate if we wanted immediate access. Or we would have access to the room from 12.30 for free. I offered to pay the half nightly rate with immediate access but was told that was not possible and it was hotel policy.
I totally appreciate that if you want to guarantee access to your room for an early arrival you need to book and pay for the preceding night. However, being told at check-in that the room is empty and therefore available but only for a significant fee is a poor business policy and suggests a money grabbing approach. I have never experienced this kind of policy before at other hotels in similar circumstances. If the room is available access has been granted. If it is occupied, no problem.

Partner

10/10

Exceptional

03 Mar 2026

Alfredo

Great Hotel, excellent location. Friendly staff

Family

10/10

Exceptional

01 Mar 2026

Brian

A destination in itself. Nothing could have been better. We thoroughly enjoyed all the opulence this hotel had to offer.

Partner

10/10

Exceptional

01 Mar 2026

TINA

Staff, room, amenities, and location

Partner

10/10

Exceptional

01 Mar 2026

TINA

Fifth stay and once again a wonderful experience. The location couldn’t be better and the staff deserve special recognitions! always friendly, helpful, and willing to go the extra mile. It’s the genuine hospitality that keeps bringing me back.

Partner

10/10

Exceptional

28 Feb 2026

Anthony

Is amazing❤️

10/10

Exceptional

26 Feb 2026

STEPHEN

Just simply everything was fabulous
Thank you the reverie
A truly 5 star hotel in every way

10/10

Exceptional

23 Feb 2026

Kyle

Felt like a 6 star hotel - service was impressive.

Self

10/10

Exceptional

22 Feb 2026

Judy

Beautiful hotel and staffs were politeness, friendly and helpful.

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Hugh

The Reverie Saigon is truly in a league of its own. From the moment you step inside, the opulent design and breathtaking views of the city create an atmosphere of pure luxury. Every detail feels curated to provide a world-class experience.

A true highlight of our stay was the Junior Suite. The fusion of fine Italian craftsmanship and expansive floor-to-ceiling views of the Saigon left us speechless. Every corner—from the plush furnishings to the silk-lined walls—exuded an air of regal sophistication that made it difficult to ever want to leave the room.

A special mention must go to the Reverie Lounge staff, who elevate the stay from excellent to extraordinary. Whether they are assisting with a request or simply offering a kind greeting, their dedication to service is impeccable. Special gratitude to Hao, Binh, Thanh, Chi, Nhi, Giang, Anh, and the entire Reverie Lounge team. Strongly recommend adding this feature to your reservation, it's absolutely worth it.

This is a beautiful, extremely well managed luxury hotel in the heart of Saigon.

10/10

Exceptional

19 Feb 2026

BARRY

Pool, view, staff

Self

8/10

Excellent

15 Feb 2026

Daniela

Staff, amenities, decor and ambiance were exceptional. The building is most glamorous.
The interior is a bit outdated though; curtains could do with a good wash and there was a smell of ‘old’ in the room.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Jennifer

Very friendly staffs

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

Tristan

Very nice and clean hotel, staffs were so helpful and professional, love the area and everything there.

Family

10/10

Exceptional

10 Feb 2026

Adrian

Hotel amenities and staff service were excellent. The room was also ample, clean and with an impressive decor.

Partner

10/10

Exceptional

08 Feb 2026

Samuel

Probably the nicest 5 star hotel I have ever stayed in. Amazing staff and excellent location. The view of the river and the city from the panoramic windows in our room was incredible!! Ask the concierge about the food tour in the open air jeeps! Highly recommend!

10/10

Exceptional

06 Feb 2026

Wendy

We loved this hotel from start to finish. The staff were great, rooms wonderful, facilities enjoyable. We also tried the restaurants too, strongly recommend .

Partner

10/10

Exceptional

04 Feb 2026

tory

Underated for fashion stay! The pool has music playing underwater! It's epic!

10/10

Exceptional

04 Feb 2026

John

Absolutely incredible hotel. Room, facilities, restaurants all stunning. Incredible pool with underwater music! Friendly and helpful staff.

Partner

10/10

Exceptional

04 Feb 2026

Thuong

Everything is nice

Business_and_leisure Family_with_children

10/10

Exceptional

28 Jan 2026

howard

Lovely hotel with great service and an excellent location in District 1!

Leisure Family

10/10

Exceptional

20 Jan 2026

Michael

Central location that made it easy to walk to many of the landmarks as well as an excellent selection of restaurants and shopping.

Leisure Partner

10/10

Exceptional

20 Jan 2026

Jeff

Lovely room with a fantastic view. This is my second time at this hotel. One of the nicest hotels I have ever been in. Very attentive staff. Everything is first rate. Great location in District One.

Leisure Self

10/10

Exceptional

19 Jan 2026

Anders

Fantastic service

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Van

Staff are very friendly, centrally locate in the city and great variety of breakfast choices

10/10

Exceptional

14 Jan 2026

Michelle

Great location—within easy walking distance of many of the city’s top attractions, including the Saigon Opera House, Independence Palace, and Ben Nghe Street Food, and it’s also conveniently close to the Metro Station.
The facilities are excellent as well, with a well-equipped gym, spa, and swimming pool that make it easy to relax and recharge. A big highlight is the dining and entertainment options right within the hotel building, including Michelin-recognised restaurants, a dessert bar, and a Long Drink bar—perfect for a great meal or a nightcap without having to go far.

10/10

Exceptional

11 Jan 2026

Farzad

The hotel was gorgeous. Every detail was beautiful. Flower arrangements were perfect. It was the first hotel with a free of charge mini bar. Yoga by the pool was awesome. The location of the hotel was great. Walkable to every where. In total it was perfect.

Leisure Partner

10/10

Exceptional

09 Jan 2026

Silvia

Amazing hotel

Leisure Self

10/10

Exceptional

08 Jan 2026

Anabel

Loved it meet all our expectations and more , downside was the weather which we could not control

10/10

Exceptional

07 Jan 2026

William

Excellent location and luxury stay. Outstanding service. Amazing breakfast.

Leisure Family

10/10

Exceptional

07 Jan 2026

Adam

Fantastic hotel - very convenient location - close to a number of historical attractions, but also close to shops, markets, and eating and drinking options. Brilliant pool. Amazing day spa. Lots of varied dining options within the hotel, all of which we found to be really good. Very good airport transfer service. Thoroughly recommend.

Leisure Family

10/10

Exceptional

07 Jan 2026

Benjamin

Impeccable service great location

10/10

Exceptional

05 Jan 2026

Shop Nearby

Leisure Partner

10/10

Exceptional

05 Jan 2026

Yash

The Reverie blew all my expectations. The hotel is the epitome of luxury. We had booked a junior suite and were upgraded to a river view king suite. The staff were superb, the service was impeccable, the room was spotless and spacious. The hotel is centrally located in downtown Ho Chi Minh, close to all the major attractions. I would not stay anywhere else when I return.

Partner

10/10

Exceptional

01 Jan 2026

duyen

Staff was exceptional, the hotel is great. I would say because it is district 1 it was noisy but after 10pm
The karaoke stopped and you could get some sleep. Other than that, it was great. The English of the staff was fluent too as an added bonus

Leisure Family

2/10

Poor

31 Dec 2025

joon sung

I stayed at this hotel for six days. The room I entered on the first day had a strong musty smell, so I changed rooms, but the room I changed to still smelled bad. The fabric at the head of the bed smelled of sweat, and the bedding felt damp. The bed wasn't as comfortable as other five-star hotels. The area around the hotel was noisy, with performances going on day and night. The breakfast was tasteless, and the omelet was particularly bad. This hotel, given its price, needs to improve the quality of its food, bedding, towels, and other basic amenities.

Self

8/10

Excellent

30 Dec 2025

Emiko

Overall, I am satisfied, but there are some aspects of the facilities where I feel other hotels do a better job.
The main issue I would like to see improved is that the bathroom sink tends to clog easily.
If this issue were resolved, I would definitely stay again and would be able to recommend the hotel without hesitation.

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Yurong

Just adore and absolutely in love with this place! Fancy, elegant and beautiful! The breakfast buffet is a festival, food is alway fresh and delicious. The location, staff service and amenities are first class. If we come back to Saigon The Reverie will be the only and best choice!

10/10

Exceptional

29 Dec 2025

Christine

Beautiful place with a clean room, great view and friendly staff

Leisure Family

10/10

Exceptional

29 Dec 2025

Jeff

Everything was top notch.

Leisure Self

10/10

Exceptional

27 Dec 2025

James

High end hotel with its own style, spotless and staff could not do enough for you

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Jeff

Great attentive staff, great room. 5 star all the way!

Leisure Self

10/10

Exceptional

22 Dec 2025

Adam

Stunning hotel, we had a beautiful room. They sure take care of you there. Ty

Leisure Family

10/10

Exceptional

21 Dec 2025

Kate

Beautiful new hotel. Great location. God service. The view is spectacular.

Leisure

10/10

Exceptional

13 Dec 2025

Nadja

Clean room, excellent service and great breakfast

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Todd

Clean great service

Partner

10/10

Exceptional

11 Dec 2025

WILLIAM GERMAN

They had everything when I mean everything you could get so much in breakfast it felt like they was doing lunch as well everything was coming out fresh

10/10

Exceptional

10 Dec 2025

Gregory

The staff and room amazing. Was not happy with the drinks at the 38 floor. Third time there and two nights they just couldn’t make us the correct drinks. Maybe just the bartender.