Hotel Sails

Japan , Tokyo
Chiyoda Ku, Taito-ku Minowa 1-2-7
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50 reviews shown

10/10

Exceptional

31 Jan 2026

Dale

Great stay thank you. Everything was wonderful.

Leisure Family

10/10

Exceptional

23 Dec 2025

Frankie

Perfect in all days. Price is unbeatable too. Thank you 👍

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

Joshua

Room was great, staff were lovely and the location was great too, especially with being rigt by convenient bus stops and subway lines

Leisure Friends

10/10

Exceptional

04 Oct 2025

Rosa

Manager Taka and Cathleen were genuinely kind and helpful. They made our stay feel comfortable. The neighborhood was quiet and perfect. We loved our stay!

Leisure Family

10/10

Exceptional

30 Aug 2025

Marie Olther

Loved this property! Clean and well kept! Perfect for a family of 4. AC and washer/dryer worked real well! 👍👍👍

Leisure Family

10/10

Exceptional

18 Aug 2025

Piera

Very well maintained and quiet area. Very walkable

Leisure Family

8/10

Excellent

17 Aug 2025

Thorsten

A very nice small hotel in a residential area. A perfect home base to explore Tokyo.

Leisure Family

10/10

Exceptional

31 Jul 2025

courtney

Nice hotel in quiet area few minute walk to bus stop 7 minute walk to closest train station. Staff were very pleasant. Would definitely stay again.

Leisure Family

10/10

Exceptional

12 Jul 2025

Giao

Very nice hotel in a quiet neighborhood.

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

Giao

Comfortable hotel at a convenient location.

Lovely staff, they all speak English very well. The hotel is in a quiet neighborhood, close to Minowa subway station, walking distance to shops, restaurants and a small supermarket, and several 7/11. Each apartment has a washing machine and a small kitchen.

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

JEREMIAH

Cleanliness of the unit. Friendly staff.with washing machine in big unit

Leisure Family

10/10

Exceptional

19 Jun 2025

Ryoko

All staffs were very friendly and flexible to our requests! Just one thing to recommend that we staid 2 BD , each room has TV but living room so would be nicer if they had TV in the living room ! But over all we’re excellent!!! We will definitely come back!!

Leisure Family

10/10

Exceptional

12 May 2025

FRANS

Great Place to stay and it’s close to the Train Station. And they let us check in earlier when the room is available. The Staffs are very friendly and helpful as well. Room is neat, clean and has no any problem whatsoever. Will definitely come back to this Hotel again in the future.

Leisure Friends

10/10

Exceptional

10 May 2025

Hauwa

The staff were very friendly and helpful. I would recommend staying here and would be back again.

Leisure Family

10/10

Exceptional

15 Apr 2025

Colin

Hotel Sails exceeded our expectations. As a family with a 7 and 10 year old, we wanted a little extra space and two rooms. The hotel delivered well on that front, with two bedrooms and a small kitchen and dining space. It was clean, and felt spacious by Tokyo standards. What really made the hotel is the extremely helpful owner on the front desk, with perfect English he was happy to help and answer questions.

It's not a central Tokyo location, but 2 stops up from Ueno and 4 from Akihabara, there's plenty within easy reach. Minowa itself was quiet and peaceful, but we also found some excellent small dining options here which felt very authentic. There's a few 7-Eleven stores to pick up supplies and breakfast as well.

This isn't a 5 star hotel in Shinjuku, but that's not what we were looking for. We wanted something affordable that offered family space. It being a little out of the way wasn't a problem for us, so if you don't mind that, it's worth considering!

Leisure Family

8/10

Excellent

05 Apr 2025

Isabelle

Staff was very kind and helpful during our stay. The hotel was clean and around a 10 min walk from the subway station.

8/10

Excellent

20 Mar 2025

BEE GHEE

Hotel are walkable to train stations, room are acceptable and big enough for family of 4pax. Overall clean.

Leisure Family

10/10

Exceptional

03 Mar 2025

Kam Hung

Washroom door was not able to close completely. Promised to fix but do nothing till checked out.

10/10

Exceptional

19 Jan 2025

Kevin

Great customer service making us feel welcomed and not too far from Minowa Station (~5 min walk)! Hotel is in a fairly quiet residential area with some local hidden gems. Would stay here again if we decide to come back.

Leisure Family

10/10

Exceptional

02 Jan 2025

Joanna

Spacious apartment for Tokyo, with balcony. Cleaning service every second day. Some rust on the bathroom shelf and the microwave. Good neighbourhood eateries and small supermarkets in the area. 500m to Minowa subway station. Reception staff were excellent, very friendly and helpful, especially Mr Taka.
We prefer the Hotel Sails in Asakusa a little bit more due to the location.

Leisure Family

8/10

Excellent

16 Oct 2024

Yuen Shan

Fairly accessible from the closest subway station. A decent selection of convenience stores and dining options near the hotel. The list of recommendations in the book supplied in the room is outdated. Staff is amazing and responsive. I noticed I can hear movements from neighbouring rooms.

Leisure Family

8/10

Excellent

04 Jun 2024

Mary

It's has wash machine, dryer, stove just what we like to have during the stay in Tokyo.

8/10

Excellent

11 May 2024

BING CHUNG BENJAMIN

Staff is extremely friendly and helpful. Property is situated in a quiet area but yet only 5-10mins walk from metro station.

Leisure Family

10/10

Exceptional

08 May 2024

Liam

This was a perfect hotel for 6 nights in Tokyo. The apartment included a washer and dryer, decent sized balcony, and spacious shower with good water pressure. There was also a kitchenette, with big fridge and microwave. It's about a 5 minute walk from the nearest subway station, keep in mind it's a major commuter line to very busy on weekday mornings. The hotel is off the main road, so it's very quiet and peaceful at night. The hotel staff all spoke English well, and were happy to answer any questions about the area. The hotel offered reasonable room service without being too overbearing, two cleanings and one change of sheets and towels for 6 nights. I had a triple twin room, which felt spacious for 3 people. I highly recommend this hotel, especially for the price.

10/10

Exceptional

28 Apr 2024

Vanessa

Beautiful hotel but also amazing staff! Great amenities in the hotel and the room. Beautiful rooms and super clean with even a washing machine and stove top. Additionally, they were incredibly helpful, going more than above and beyond to help us with luggage delivery. He helped us with filling out the form and even walked us (and carried our suitcase!) to the 711! He helped translate for us and provided so much help! Everything is above and beyond, super highly recommend!

Leisure Friends

10/10

Exceptional

27 Mar 2024

Vicki

Fantastic 4 night stay in HOTEL SAILS! Had all the right amenities for our stay; We took advantage of the washing machine and dryer, table, and fridge. Very friendly and knowledgeable staff. Umbrellas available to use free of charge during the day. Was a 5 minute walk away from Minowa Train station; with the Hibiya Line.

Leisure Family

10/10

Exceptional

24 Mar 2024

alexis

This is our second time staying at this property. We absolutely love the area. The train station is near, convenient store near, a park, and food options. The best part is the service. The staff speaks English which is a plus for foreigners. We always have excellent service here; this is why we will always return when we go to Japan. Staff helped us when we had issues with our baggage delivery. The service is top notch each time we return. The property is always clean and comfortable. We travel with our family and the rooms are big enough to accommodate everyone. They have two-bedroom apartments for bigger parties. Highly recommend.

Leisure Family_with_children

10/10

Exceptional

03 Jul 2023

Karyn

It is a nice hotel with great staff. We thoroughly enjoyed our stay.

8/10

Excellent

22 Apr 2023

LAI TIK

Nice~~~~~
I’ve come back twice! This is the best way tell you the truth.

Leisure Friends

10/10

Exceptional

09 Mar 2023

alexis

The hotel rooms are spacious. There is plenty room for a family to stay comfortable. The staff is friendly and helpful. They helped find solutions for our travel arrangements back to the airport. The hotel is situated by the trains and convenient stores. Lots of options to eat as well. Staff also speaks English.

Leisure Family_with_children

10/10

Exceptional

22 Feb 2020

Jiraporn

Perfect

Friends_and_family Family

10/10

Exceptional

28 Nov 2019

Verified traveler

The property is very clean and well maintained. Staff at the reception are friendly and helpful.

Leisure Family

8/10

Excellent

23 Sep 2019

Paola

Situated in a quiet area but 5 minutes away from Minowa metro so easy to access all areas to visit. 7/11 and Mc Donald’s also close by. Appartment was very clean but a little small for 5 people. Thankfully, the toilet area is separate from the sink and shower area. Used laundry machine and clothes dryer in shower but did not use the kitchen other than use fridge. Cleaning is every 2 days. If I can make a suggestion, there should be hooks behind doors to hang towels to dry. Reception area has somebody available until midnight if needed and free coffee served at reception which was a nice touch. Would recommend this appart/hotel.

Friends_and_family Family

10/10

Exceptional

27 Jul 2019

Verified traveler

very spacious for a place in Japan, bell desk people very helpful and always smiling

Leisure Family

10/10

Exceptional

06 Jul 2019

Giao

Nice, comfy and convenient hotel. beautiful staff

Clean comfortable hotel. Very friendly and helpful staff. Good location, 5 minutes walk to nearest subway.

Family

10/10

Exceptional

30 Jun 2019

Kat

What a lovely place to stay! The neighbourhood is calm and convenient to access other parts of Tokyo. We enjoyed the easy access to subway and small restaurants. Hotel room had everything we needed, very clean and kind reception staff.

Leisure Family

2/10

Poor

24 Mar 2019

OMAR

Piss over the mattress

The worst case place ever.

Friends

10/10

Exceptional

24 Dec 2018

Verified traveler

Excellent room, location and service. Truly recommended!

Leisure Friends

10/10

Exceptional

06 Dec 2018

annette

Super spotlessly clean, with everything you need!

Super spotlessly clean, with everything you need and friendly, helpful front desk staff. Hotel was a little bit out of the way, but good, quiet, safe area that was 10 min walk from train station.

Family

10/10

Exceptional

02 Dec 2018

Verified traveler

The hotel is in a very nice and in quite neighborhood. It was very clean and new. The front desk was very helpful with recommending places to eat and how to get around. We had two bedrooms with a kitchen and even a washing machine (which we did not use) for clothing. It is not the place to stay if you want to be in the middle of nightlife, however, it is within a short walk to the metro so getting around it not hard.

Leisure Family

10/10

Exceptional

17 Feb 2026

James

Très bien situé. Personnel très gentils

Family

10/10

Exceptional

21 Oct 2025

Paul

Nice room, good price, good location.

Too much light early in the morning, but it s the same with most accommodations in Japan

Friends_and_family Friends

10/10

Exceptional

25 Sep 2025

miguel

Todo muy bien

10/10

Exceptional

05 Sep 2025

Chiu Fung Nelson

住宿舒適，附近有便利店，職員態度友善。5分鐘到地鐵站。

Leisure Family

10/10

Exceptional

17 Aug 2025

Fabienne

Hôtel très agréable. Au calme, idéal pour se reposer après des journées intenses à parcourir Tokyo.
Le personnel est accueillant et serviable. L’hôtel est très propre et le quartier est résidentiel. À recommander

Leisure Family

8/10

Excellent

14 Aug 2025

Verified traveler

Bon hôtel pour se reposer de l’agitation tokyoïte

Hotel agréable pour passer quelques jours à Tokyo. Le personnel est très sympathique et parle anglais. La chambre triple était grande et équipée d’une cuisine et d’une salle de bains avec machine à laver et séchoir. L’immeuble entier est rénové et propre. Le quartier est calme et le silence respecté dans l’hôtel. C’est un quartier résidentiel, ce qui le rend attachant. Il est en revanche un peu excentré. Il est à 7 minutes du métro à pied ce qui est quand même pratique. Mais la prochaine fois je regarderai l’autre hôtel Sails, à Asakusa, qui est plus proche des centres d’intérêt. Merci pour l’accueil et le calme !

10/10

Exceptional

27 Apr 2025

Ka Wai

職員熱心服務，入住時介紹室內各家具的用法。另外，當我需要額外衣架時，當下拿全新的給我。每天早上有免費咖啡，十分貼心。

Leisure Family_with_children

8/10

Excellent

08 Apr 2025

Verified traveler

静かな環境、キレイな室内で、ゆっくりと過ごす事が出来ました。
部屋で洗濯、乾燥も出来て良かったです。
冷蔵庫と電子レンジ、IHもあるので、
朝は簡単調理で

Friends_and_family Family

10/10

Exceptional

23 Mar 2025

Hermann

Very Good

Leisure Family

10/10

Exceptional

09 Dec 2024

Carolina

Ótima opção, porém em bairro residencial.

Hotel localizado dentro de um bairro residencial, tudo muito bom e novo, camas confortaveis e banheiros bons. Atendimento rápido e eficaz. Estação de trem próxima ao hotel.

Friends_and_family Friends