Palace Japan

10/10

Exceptional

16 Mar 2026

Vergel

Near the train station, 25 minute walk to Asakusa shrine, friendly staff.

Self

10/10

Exceptional

16 Feb 2026

Steven

Good position

Leisure Self

10/10

Exceptional

16 Feb 2026

jason

Super clean and exactly what I needed for my trip to Tokyo

Leisure Self

10/10

Exceptional

30 Jan 2026

Steven

The staff were great, everything was clean.

10/10

Exceptional

28 Jan 2026

Natalia Patrycja

Great location, comfortable, kind and helpful staff!

Leisure Self

6/10

Pleasant

16 Nov 2025

Hanna

Great, affordable place to stay for a few nights. The beds were not comfortable at all, though. The rooms are pretty small. Bonus: access to a kitchen and laundry as well as common spaces.

Leisure Friends

10/10

Exceptional

07 Nov 2025

Eyal

Everything was good. Reccomend to anyone

Self

2/10

Poor

15 Oct 2025

Santiago

Not ideal at all for families. Especially under 2,years old.

Leisure Family_with_children

2/10

Poor

14 Oct 2025

Christian

The staff is cool and nice, i like how everything was so simple, and their is a food mart and a 7/11 right across the street on each corner

4/10

Poor

14 Oct 2025

Cecilia

Hardly can move y that room and on top of that you have to share bathroom with with everybody else in that floor.

Leisure Family

8/10

Excellent

01 Oct 2025

Dominic

Simple hotel room and facilities, functional and clean. Shared bathrooms. Helpful and friendly staff. Good for older families or solo/ budget travellers. 7-11 shops very close, and 10 min walk from trains. Good location for NE Tokyo adventures.

Leisure Family

10/10

Exceptional

12 Aug 2025

Jonas

Good

10/10

Exceptional

05 Aug 2025

Hon Man

Nice place

Leisure Family

10/10

Exceptional

17 Jul 2025

Bik-Kee

Staffs very friendly & helpful.

Leisure Self

10/10

Exceptional

10 Jul 2025

Anny

Awesome experience!

We stayed on the 7th floor and the view was beautiful. The staff are all so hospitable and welcoming. The water machine and the coffee on the 1st floor were great. The fridge in my room kept my water ice cold. The wifi was excellent. The smoking area was great for us. It was so peaceful and nice, we have no complaints at all. It was very close to different options for public transportation, whether it be bus or train. There is a 7/11 nearby and a small grocery store across the street. Give this place a stay! It was fabulous! The next time we go to Japan, this will be our place to stay.

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

Adolfo

Very good service

Leisure

8/10

Excellent

14 Jun 2025

Ming

Accessible for public transportation and quiet area. very safe at night

Leisure Family

2/10

Poor

11 Jun 2025

Joo Leng

Horrible staff

Hotel Palace uaed to be my favorite choice of stay. However, this round, it was an horrified experience. First of all, the lady at the counter was not friendly, unlike an gentleman before her, who was very professional and helpful. When i asked for a new towel as i had been staying over a stretch of 6 days this time, she plainly told me i need to pay 100yen if i wanted to change towel...what was worst came later when i was waiting to take lift to my room, there was this untidy man on mask rudely questioned me why was i smiling at him (in Japanese), appeared to wanting to pick a fight. When i replied \"nani mo shitenai\", he rudely told me \"ikeike!\" Could he be the friend of the lady serving at the counter? I saw the man cleaning the terrace area of the morning, i guess he must one of the hotel staff..i think hotel management better into this seriously..this man really has some problem, he appeared like a chinpira.

8/10

Excellent

08 Jun 2025

Reiko

Very convenient place to the station and bus service .
Tube and JR can access easily.
Hotel is very quite and there are kitchen and laundry service

10/10

Exceptional

02 Jun 2025

Shihua

Great location close to Miami Senjuasahicho station.

Self

10/10

Exceptional

27 May 2025

Zechariah

I was there for one night but had an amazing view from the balcony. Rooms were small but came with TV and mini-fridge, bed was comfy.

Leisure Self

10/10

Exceptional

20 May 2025

Yvonne

They have a floor only for woman. What i liked a lot.

Leisure Self

10/10

Exceptional

12 May 2025

Abegail

Simple and welcoming.

10/10

Exceptional

11 May 2025

Kami

Best Deal for the Price

Pretty view of the city out the window and view of the Tokyo tower out a side door - for the price this was a nice perk. Kimiya-san at the desk was particularly helpful.

Self

6/10

Pleasant

08 May 2025

Jachin

Relatively nice, but older with very small rooms. The staff was very friendly. The surrounding area was a little more rundown relative to Tokyo.

Leisure Self

10/10

Exceptional

05 May 2025

Jordan

Affordable and friendly staff.

Leisure Friends

10/10

Exceptional

26 Apr 2025

Gurpreet

It’s a very nice and cozy place, definitely recommended if you’re travelling on budget. Staff is really nice and welcoming

Leisure Friends

10/10

Exceptional

21 Apr 2025

Jo-Anne

Great place for the price. Simple yet clean accommodations with lots of amenities. Bathrooms were cleaned regularly and having access to a small kitchen, laundry, and mini-fridge was a bonus. Within walking distance to a subway/train station. Nearby convenience stores. Quiet area after the hustle and bustle of other areas in Tokyo which I appreciated after a long day of site seeing.

Like some of the other reviews I agree that the beds and pillows were a bit firm, but I got used to it rather quickly.

Leisure Self

10/10

Exceptional

16 Apr 2025

Kadir

Great clean friendly people

Leisure Self

10/10

Exceptional

27 Mar 2025

Nausheen

A nice and quiet hotel. The staff are very friendly and there are good stores near by for food and other necessities. I would stay there again!

Business Self

10/10

Exceptional

25 Mar 2025

Vadim

While not offering anything outstanding in general sense, I think it is perfect as a 1night stop over for backpackers. I actually walked from/to Tokyo station. Takes about 1.5 hrs (2 with a small hook through Akihabara)

Leisure Self

4/10

Poor

02 Mar 2025

Paulina

There was no cleaning service. I stayed there for five days and no one took my trash.

Leisure Self

8/10

Excellent

03 Feb 2025

Bradley

The beds are a little too hard for my liking. Great for the price though.

Leisure Self

8/10

Excellent

07 Jan 2025

Mika

The staff are friendly. There are many foreigners staying there, so the dining room is a good place to socialize.

10/10

Exceptional

22 Dec 2024

Gabriela

I really liked this place! Common areas were clean and the staff was very friendly! Would definitely recommend :)

10/10

Exceptional

19 Dec 2024

Leon Dashon

This was a phenomenal place to stay! I will be back and would be happy to stay here again. Everyone was very kind and professional.

Leisure Friends

8/10

Excellent

09 Dec 2024

michael

For the price... well worth it

Ok... small room, comfy bed, clean bathrooms, friendly and helpful staff are the good things and hostel prices for a private room. The downsides are the hotel has seen its better days... it's a little threadbare, and the street noise can be quite noisy especially late at night, so if you are a light sleeper like me it can be an issue. A short walk to the train station and bus stops nearby...a pretty well stocked and reasonably price market across the street.

Self

10/10

Exceptional

14 Nov 2024

Eric

About a 15-minute walk from Asakusa and a 10-minute walk to the nearest train station is where Palace Japan Hotel is located. The neighborhood is Showa era and on the quiet side. The hotel reminds me of an older motel (well maintained). The staff very welcoming and the bathrooms/showers clean! The room is dated, however it’s a room all to yourself and bonuses include: a small fridge, a large window, and television (stuck on Japanese language lol). Somewhat a walk from the main sites, however I’d stay again for the pluses!

Leisure Self

8/10

Excellent

28 Oct 2024

Dakota

Great place to stay for a cheaper price, staff was excellent, only issues were the size of the room and the comfort of the bed but again it’s a cheaper place to stay and it’s right by the train station and plenty of food places and convenience stores nearby

Leisure Family

10/10

Exceptional

25 Oct 2024

Peter Joseph

Fantastic hotel, friendly staff, 1 stop away from kitasenju/ the limo bus from haneda airport

Leisure Friends

8/10

Excellent

10 Oct 2024

Misato

If you want to save cost to stay but still need privacy, I recommend this place. You have your own room with the bed. Shower and bathrooms are shared but didn’t bother me and also cleaned well.

Leisure Self

10/10

Exceptional

22 Sep 2024

Myriam

Desk stuff are so kind and helpful. Very convenient place. Close to train station

Leisure

4/10

Poor

17 Sep 2024

KA LEUNG

The good thing was there was an elevator and had a common kitchen that one can cook simple meal. The staff was polite and helpful and the toilet was clean. However the living condition was fair and it was not very close to the metro. We stayed one night and we did not sleep well due to the mattress was thin and hard and the pillow was very small and hard too. I think the material inside was made of beads. Even worse, the air conditioner was not cool enough despite we had already set it to the lowest temperature and we were waked up in the middle of the night due to the heat. The towels look cheap, they were very thin and small. The place was called Palace Hotel but I think it was more like a hostel and nothing close to a palace or hotel at all. The pictures they show when booking look much nicer than they actually were.

Leisure Family

10/10

Exceptional

11 Sep 2024

Miriam

The best thing about Japan Palace is how friendly and helpful the staff were. There was also helpful information about bus and train and restaurants post in Japanese and English. The next best thing was that although not fancy it had all the basics for cooking a simple meal and a very pleasant common area. Highly recommend!

Leisure Family

8/10

Excellent

07 Sep 2024

Frank

The staff was friendly and the room was exactly as described in the hotel listing.

Leisure Family

10/10

Exceptional

05 Aug 2024

Zhao

Everything makes me feel familiar, just enjoy it

Leisure Friends

8/10

Excellent

23 Jul 2024

MAO NING KIMBERLY

Stayed on the women only floor, single room

Concierge is very welcoming, staff for the most part can understand English. Otherwise, basic Japanese and gestures would be enough as well

Seems to be family owned and they live in the hostel as well?

Room although non-smoking had a very strong smoky smell throughout my entire 6 nights, even though I washed my clothes in the coin laundry the smell never left.

Overall spacious and enough for 1 pax, they have detergent available for 30yen if you don't have yours

The coin laundry room is locked from 11pm onwards but they close the coin hole of the machines around 10:30pm onwards, would be best to wash your clothes before 10pm latest

About 10 minutes walk from Minami-senju station, quite accessible to anywhere (Tobu Zoo, Tokyo Skytree, Akihabara, Ueno). For further places it takes longer, eg. about at least 3 hours to Mt Fuji

Lawson and 7-11 nearby within the vicinity

Very good stay for a solo traveller on a budget, thanks to the team for a great 6 nights 🙏

Leisure Self

10/10

Exceptional

15 Jun 2024

Bao

For the price it provides an excellent place to stay. The hotel is close to the station and a convenience store is located right across from the hotel. The place was well cleaned and the staff were very nice.

Leisure Self

10/10

Exceptional

30 May 2024

Benjamin

Super close to the trains, really friendly staff. Would come back again.

Leisure Friends

6/10

Pleasant

22 May 2024

Cho Cho

Good too small

Business_and_leisure Self

6/10

Pleasant

17 May 2024

YEE LING SHARON

The room is small. Practically have to put luggage on the bed to open/close. Provide only rinse and body shampoo in the bathroom. No conditioner. Will recommend bring own hair shampoo and conditioner. Cleaner will NOT clean your room, until you check out. Towel for body and face is provided but is not change every day. Means you use it till you check out. There are 4 train lines. Hibiya line, Tsukuba express, Ueno-Tokyo line and Joban line. There's Denny's, Burger King and Mac near the station. There's also other eateries nearby the station. For people who likes to cook, there's a market place opp the hotel and behind the railway station (beside Mac)

Leisure Self

8/10

Excellent

15 May 2024

Joshua

I stayed with Palace Hotel Japan for 2 nights and while I was shocked initially at the size of the room, it is actually quite value for money! The front desk staff is very friendly and the bathrooms are clean. Only issue I had was that the first room I had a defectable AC, leading to me requesting for a change in room, which the receptionist promptly provided. Overall, I had a good sleep on both nights and this hotel really give you a bang for your buck!

Leisure Self

10/10

Exceptional

06 May 2024

Sanja

Relaxed atmosphere and great hosts, helpful and kind. The common area offers many amenities.

There is an excellent food shop just across the street - fresh vegetables, fruit and fish. Many conbinis in the vicinity as well.

Leisure Self

10/10

Exceptional

26 Apr 2024

Aiden

Good restaurants nearby, and very clean room

Leisure Friends

10/10

Exceptional

22 Apr 2024

Luis

Excellent staff, very kind and helpful.

Leisure Self

10/10

Exceptional

15 Apr 2024

Daniel

For the price I consider this hotel a great value. For a long term stay it was a great home base that didn't break the bank. Many of the staff understood English so if I had no issues communicating. And many of the staff members were very polite and cheerful, which gave me a smile every time. The area also has a decent amount of things near it to experience.

Leisure Self

10/10

Exceptional

08 Apr 2024

Melissa

There isn’t much space in the room. When one of us wanted to open the check bag the other would have to be on the bottom bunk or leave the room.

The pillow we had was very small, only your head could fit so I recommend you buy a pillow if you prefer the western size pillows

The staff was amazing and very helpful, there was a microwave and water bottle refiller, coin washer and dryer, and tables to gather and eat.

Pay very close to the check in time, we missed it because of the delayed flight so we had to go to an emergency hotel the first night.

The bathroom situation was okay, though it would be better if you are a male. The male bathroom had urinals and toilets whereas the female bathroom only had one toilet.

There are two showers in every floor (I suspect we were on the fifth floor) and a bathtub

Leisure Friends

10/10

Exceptional

26 Mar 2024

Lio

It was my first time in Japan, and I was super nervous about trying to check into a hotel on my own when I didn't speak their language. Definitely check your hotels to make sure they speak a language you know, by the way!!

Palace Japan Hotel was wonderful, and most of the people at the desk do speak English! Even if they do not, they still try to help you to the best of your ability. They are so friendly and helpful! Even when I couldn't communicate with one of the ladies at the desk one morning, I just brought out Google Translate to try and communicate and she understood enough to help.

If you're looking for a nice place to sleep, no matter how many days, and aren't concerned about the size of the room, this hotel is perfect. The room I was in was relatively small, but I had no problem with it.

There is an elevator, which makes bringing your suitcase up and down the place so much easier!

The other nice thing is there is a 7-11 and other markets nearby, plus a café. Super convenient! The neighborhood is actually relatively quiet, which is wonderful, and I could walk late at night and still feel safe.

The train station is about 10~13 minutes tops when walking from the hotel. The way between the station and the hotel has elevators as an option instead of the stairs, which has been a lifesaver for me since I had two suitcases.

PLEASE bear in mind the SOUTH station has escalators that go up, but none going down, so you have to carry your suitcase up/down, depending.

Leisure Self

8/10

Excellent

24 Mar 2024

Zi Jian

Bars could have been installed in shower room to allow guest to hang their clothes

Apart from that, the rest are decent

Business_and_leisure Self

10/10

Exceptional

23 Jan 2024

Martin

Cheap!

Leisure Self

8/10

Excellent

14 Jan 2024

Aidan

Absolutely amazing staff. They were very helpful to us and friendly. Highly recommend for individual travelers going to Japan for the first time!

Leisure Friends

10/10

Exceptional

13 Dec 2023

Eyal

Great hotel overall

Self

8/10

Excellent

03 Dec 2023

Chin Hui, Alvin

good value

2/10

Poor

03 Dec 2023

Alvaro

Really tiny

8/10

Excellent

16 Nov 2023

Teresita

It’s great for a solo traveller.

Leisure Self

10/10

Exceptional

11 Nov 2023

Po Yan

Nice quiet location, lot of stores nearby

10/10

Exceptional

07 Nov 2023

Thitima

Low price but better than expected. Helpful staffs. Public bathrooms are always clean. Near supermarket with diverse and delicious foods. Quite far from train station but very easy to ride a bus.

Leisure Self

10/10

Exceptional

04 Nov 2023

Chris

The staff was nice. Signs were up with clear instructions to know where tonpuy things. Always greeted when. Coming and going.

Leisure Friends

10/10

Exceptional

12 Oct 2023

Damien

This was an excellent place to stay, very nice rooms and great bathroom and toilet area. Highly recommend, from and Australian traveler.

Leisure Family

10/10

Exceptional

01 Oct 2023

Tristan

Property ilwas close enough to walk to the Tokyo Skytree and was all around a pleasant hotel to stay in.

Leisure Self

10/10

Exceptional

30 Sep 2023

Via

I’m super happy I stayed here. It’s only 45 mns train to the city including the 10mns walk to the station. Just few mns bus away to senso-ji temple! You can even do your morning walk for about 25mns to get there. The neighbourhood is quiet and peaceful. It was so perfect after a tiring day in the bustling city. The bldg is a bit old but the facilities are clean and i did not have any problem during my 6 days stay. The staff were super nice and generous as well. My flight was delayed so I wasnt able to check in on time, and they were very considerate not to charge me for the night I missed. This is a perfect budget friendly accommodation and i will definitely stay again if I come back.

Leisure Friends

10/10

Exceptional

19 Sep 2023

Nathaniel

Great deal with easy access to Tokyo

Small hotel rooms at a excellent, affordable price. As long as you don't mind, having shared kitchen and bathrooms, this is a really great deal in NE Tokyo, that still has fairly easy access to get to the rest of the city. Happy I stayed here and would do it again.

Business

10/10

Exceptional

12 Jul 2023

'Sunbo Oludare

The fact that it is decent and within the budget stands out for me.

8/10

Excellent

05 Jun 2023

Bianca

Lovely staff and very clean

10/10

Exceptional

20 Apr 2023

David

Amazing experience

Great place to stay and very helpful staff

Self

8/10

Excellent

23 Feb 2023

Michelle

The staff was fantastic! They made our stay feel personal and very enjoyable. The hotel is close to a station and only 3 stops from Ueno, making it very convenient. There is a grocery store right cross from the hotel for late night snacks (their strawberries were amazing). Overall, we loved our stay and looked forward to getting back to rest our feet after each day.

Leisure Family

10/10

Exceptional

03 Feb 2023

FRANKLIN

Great stay would book again 8-8+/10 for the price!

Suzuki-san the host was extremely helpful and hospitable throughout my stay.

It's a humble hotel but great price and easy public transportation access.

Self

10/10

Exceptional

05 Nov 2022

Richard

Nice large lounge area

Business Self

6/10

Pleasant

06 Jan 2020

Verified traveler

Find Hair on the bed under blanket

overall I think just ok. It is fine for this place trying to save energy, but the light is only last for 20~30 sec than it will be off until you actually move your body, regardless you are in toilet or washing hand/brushing teeth. And worst part is bedsheet, looks normal until you try to sleep, find hairs in few different spots under the blankets, made me wondering, did they change the sheet? I only stay one night, so those hairs will not belongs to me also.

Self

8/10

Excellent

30 Dec 2019

Ana

Room had A/C with comfortable bed and was somewhat clean (floor was not throughly vacuumed but everything else was clean). Good shower and toilet facilities. Helpful staff.

Leisure Self

10/10

Exceptional

25 Dec 2019

Verified traveler

Very cozy place, facilities are very clean and staff are very friendly. Room is small but there is a wardrobe and it is sufficient as a solo traveller.

Self

8/10

Excellent

22 Oct 2019

tanya

Simple and clean

We only had one day but wanted to eat some great sushi and revisit a few spots from our last trip. It was perfect.

Partner

10/10

Exceptional

26 Sep 2019

Cindylynne5

Friendly English speaking staff and proximity to the Hibiya subway line and JR line.

Leisure Self

8/10

Excellent

18 Sep 2019

Verified traveler

A nice place to stay when you are traveling light, with almost everything you could need.

Friends_and_family Friends

10/10

Exceptional

01 Sep 2019

Paul

A really nice stay

We received an extremely warm welcome and everything was explained very clearly. Our kids really enjoyed the bunk beds. The beds were firm but I'm pretty used to that and slept well.

Family

8/10

Excellent

29 Jul 2019

-RR

I had a really nice experience here in March. The owner made sure to explain everything very carefully and showed my friend and I around the building so we knew where all the amenities were.

Leisure Friends

10/10

Exceptional

16 Jul 2019

Verified traveler

Friendly staff and warm environment

Friendly staff and good price performance (attractive price for staying over the weekend). Room is small and has a smell, maybe due to the rainy season. Facilities are sufficient for a comfortable stay. Wifi connection is strong. The hotel is within walking distance (about 7 minutes) from the train station.

10/10

Exceptional

30 Dec 2018

Verified traveler

Good hotel with amazing staff who are very helpful

10/10

Exceptional

23 Dec 2018

Verified traveler

Ken at the front desk was really helpful and kind. I was looking for baggage storage on a certain location and he is not only found it online but also made a print that shows it on the map!
This place is clean, quiet.
The only thing that the closest train station 6 min away by walk.

Business Self

10/10

Exceptional

28 Nov 2018

Verified traveler

Great stay. Wonderful staff. Good location. English friendly.

8/10

Excellent

24 Nov 2018

shuji

When I go to Tokyo I usually stay here due to its price, cleanliness and closeness to trains/subway.

10/10

Exceptional

14 Oct 2018

Verified traveler

No sheet provided to cover the sleeping blanket.

10/10

Exceptional

21 Sep 2018

Gisele

I specifically want to praise the receptionist Ken, he was very helpful and kind at all times. Also, the cleanness of the hotel was good. Quiet place after a long day of walk and recharge your butteries. I’d definitely recommend this hotel.

6/10

Pleasant

20 Sep 2018

Verified traveler

Budget hotel with good cooking/washing facilities

Good friendly service and good cooking/washing facilities

8/10

Excellent

14 Aug 2018

Wendy

Each floor only have one female toilet which make it inconvenient for share toilet, room is too small that no room for big luggage, hair dryer is only one unit and not functioning well, and room is smell of wetness
Plus point is Staff is very good and helpful, storage luggage is available

10/10

Exceptional

05 Aug 2018

Sam

Okay location. Little far out of town

The manager was amazing. made our stay amazing.

Partner

6/10

Pleasant

18 Jun 2018

maureen

Nice quiet neighbourhood, convenient.

It is about 5 to 8 minutes walk away from the subway station. There are convenient stores nearby like 7-11 and family mart. There were some eateries near the subway station like mcdonalds, burger king, dennys.
Room though small but it is clean. Shared bathroom and toilets are clean too. Facilities are good, there is hot and cold water dispenser, microwave oven and crockey and utensils in the shared kitchen. There is even coin operated laundry and drinks vending machine!
Staff is friendly and polite too. Speak good english.

8/10

Excellent

14 Apr 2018

Verified traveler

Comfy stay

The owner is really nice. The bed is comfortable.

10/10

Exceptional

05 Apr 2018

apidchaya

Cheap and safty hotel in Asakusa tokyo

Cheap and safty hotel in Asakusa tokyo
*Nice hotel

8/10

Excellent

11 Feb 2018

Russell

Close to Minami-sanju station

I used the hotel as a base to explore Tokyo,. it was basic but that was not a problem since my intention was not to spend all day in the hotel, only when i needed to sleep or rest after long day.