Auberge du Lac Sure Hotel Collection by BW

France , Troyes
Mesnil Saint Pere, 5 Rue du 28 Aout 1944
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20 reviews shown

10/10

Exceptional

22 Sep 2025

SHERRIE

Eddie provided exceptional service on arrival and throughout our stay

Leisure Partner

10/10

Exceptional

21 Sep 2014

Roger

Lovely quiet country small hotel.

A most enjoyable overnight stop. The restaurant is expensive but the service and food were superb.

8/10

Excellent

06 Aug 2014

Roger

Overnight stop

This hotel was chosen as a suitable half way stop on route to Switzerland. In previous years we have stayed in Troyes.
We found the room satisfactory; the location very good and the evening meal excellent. It is a shame that there was not time to explore the region more.

Partner

10/10

Exceptional

17 Jun 2014

jade

Wonderful dinner and best breakfast in France.

A great first stop to a holiday. Very high level of cooking. Comfortable room. Good location/distance from tunnel. In old village with nice walk to the lake.

10/10

Exceptional

28 Oct 2013

Verified traveler

Final Stop off on the way home

After a long drive from North-West Italy arriving at the hotel with its welcoming but old facade was a treat. Clean fresh rooms and a friendly personal welcome usually afforded only in the most expensive hotels set the tone of the place.

We were travelling well out of season but nothing seemed to be too much trouble. Evening meal was available in the attached restaurant, a good job since the rest of the sleepy viallage was very closed, and breakfast was served there too - a high quality restaurant serving exceptional food. Dinner was a bit pricey and perhaps a more affordable and simpler menu could have been available in the bar area.

All in all an excellent final stop before returning to the reality of daily life

10/10

Exceptional

28 Oct 2013

David

Very good overnight stop near Troyes

We stayed overnight on our way to Burgundy. We enjoyed an excellent evening meal, and a good breakfast in the morning.

6/10

Pleasant

11 Oct 2013

philippe

Average Hotel with pricey food

We booked into the hotel for a one night stop-over on route to Italy. The hotel was close to the motorway, easy to find and has ample parking. The room was small but adequate, the bed was a small double but comfortable, I (not my wife), could detect a faint smell of dog, which are accepted in the hotel (and restaurant!!).
Restaurant food was good but very limited if you just wanted a light snack - there was an a-la-carte menu but expensive. We choose from the set menu @42 euros, the meal was good, well cooked and the staff were attentive (not much English was spoken but this could be because it was out of season). It had an extensive wine list with some very expensive wines but I question the ability of the young waiters to serve correctly so would not spend too much.
Breakfast (@ 13 euros) was unable to accommodate my wife who has a wheat intolerance so we decided to skip and eat on the motorway.
I would recommend for a short stay

4/10

Poor

11 Sep 2013

David

Don't go.

2 star rooms with 5 star prices. No where else to go to eat so you are trapped in the hotel. Food is good but very expensive. €30 for a starter. No proper bar.

8/10

Excellent

17 Aug 2013

Jane

Lovely relaxing hotel for a short break.

Very relaxing stay - lovely breakfast. Although the restaurant is quite expensive the food was excellent and well worth it for a special occasion. Very good service. The room was rather small but overall the hotel is very tastefully decorated and we really enjoyed our stay there. You can have a lovely walk around the nearby lake.

4/10

Poor

12 Aug 2013

Mamissimo

a whiff of the 80's

This was the last night of a gastronmic holiday in Germany and Italy and we thought we had chosen carefully for the one French stopover. Our double room (80e) was only just wide enough for a small double bed and only one of us could move in the room at any time. The airconditioning and wifi were welcome but the room was sad and there was some mould in the shower. This hotel is known for its restaurant; the cheapest menu is 42e. The food was OK but our local michelin starred restaurant serves a menu at under £30 and is in a completely different league. most of the food here was pre-prepared and this is not a menu which responds to the seasons or what is good on the day. Three separate amuse bouche courses but underwhelming. A campari and soda was £12. The service at these prices should have been sparkling and professional but the swarm of young staff were ill trained and didn't smile. 'Madame' was also non smiley and very casualy dressed. Check your bill when leaving - ours included breakfast which we didn't take. Looks lovely, lacks flavour! If you have a nostalgia for the kind of French hotel which has ideas above itself - book in now!

Partner

8/10

Excellent

07 Aug 2013

Verified traveler

Good location for walking

Good hotel, beautiful area.
Dinner Menu was a little restricted if staying for more than one night but this could be due to the fact that many travellers were not staying longer.
Strange arrangement in that the shower was at tap level on a bath and although it had a long hose, there was nowhere to fix it on the wall.

8/10

Excellent

06 May 2013

Shawn

Wife & family

Basic clean room. Be careful of the attached restaurant food was fantastic but the price was - overwhelming. Food Quality was very very good.

Family

10/10

Exceptional

30 Mar 2013

Verified traveler

A super hotel

We have stayed at this hotel several times on our visits to France. The hotel is excellent for service and the food is superb. If you like French food and I do then this place is fantastic.

8/10

Excellent

26 Sep 2012

Penny

not much to see and do but the lake was lovely would reccommend for an overnight stay.

10/10

Exceptional

05 Sep 2011

Verified traveler

Auberge du Lac - Annecy

Lovely hotel with lakeside views. We had a suite with a balcony which was very clean and comfortable. All staff, either at Reception or the restaurant were very polite and efficient and all could speak English to a reasonable standard. The food at the restaurant was good and the menu quite extensive. The only detraction for us was the lack of air conditioning but the weather in the area was unusually hot. Recommend taking the boat to Annecy, very relaxing with beautiful views and landing stage only 300m from the hotel.

2/10

Poor

20 Mar 2026

Matthieu

ma reservation via expedia incluait petit dejeuner et le diner du soir pour 2 chambre et 2 personnes. le personnel n a pas voulu prendre en compte que j avais deja payé dans ma réservation le repas du soir et me l'a refacturé lors du check-out. Tout simplement du vol !

Business

10/10

Exceptional

13 Mar 2026

Alexis

RAS

Self

2/10

Poor

19 Feb 2026

Brigitte

Uns wurde der Spa in Rechnung gestellt, obwohl nirgends ersichtlich war, dass durch die Nutzung Zusatzkosten entstehen würden.
Beim Check-out wurde dann das Frühstück trotz Halbpension nochmals berechnet.
Alle Versuche, eine Erstattung zu bekommen, waren vergebens.
Nie wieder!

Partner

8/10

Excellent

14 Dec 2025

Armand

On nous a facturé un petit déjeuner à 34€ pour 2 personnes alors que nous n'en avons pas pris. C'est bien dommage. Le reste était très bien

Partner

6/10

Pleasant

14 Aug 2025

Daniel

Pas très bon séjour