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ibis Troyes Centre

Tours · France

rue Camille ClaudelView location

8.2/10Excellent238 Reviews
Cleanliness8.8/108.8
Service8.4/108.4
Comfort8.2/108.2
Condition8.2/108.2
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About ibis Troyes Centre

From the ibis Troyes Centre hotel it's just 5 minutes on foot to downtown Troyes. Our hotel welcomes you with a contemporary vibe and spacious rooms, and whether you're here for business or sightseeing, you'll love the comfortable bedding and practical bathrooms.

Don't miss our bar for some friendly me-time during your stay in the Aube! Dogs are welcome for a supplement of EUR 8. Among the shops of Troyes, factory shops and their clothes at bargain prices are particularly popular.

A few steps from our hotel, discover the gastronomic and historical heritage of the city. The great lakes of the Oriental Forest are 40 minutes from the hotel. Ideal for relaxing or enjoying nautical leisure (jet-skiing, boating), hiking, cycling. . . And discover an exceptional natural setting!

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B&B HOTEL Troyes Centre is centrally located in Troyes, a 5-minute walk from Maison de l'Outil et de la Pensee Ouvriere and 6 minutes by foot from Musée de la Maille, Mode et Industrie.

This hotel is 0.4 mi (0.7 km) from Centre de Congrès de l’Aube and 0.5 mi (0.8 km) from St-Pantaleon Church. Stay in one of 59 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets.

Conveniences include phones, as well as desks and blackout drapes/curtains. Featured amenities include a computer station, express check-in, and express check-out.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Childcare
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager SOCOTEC SuMS Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 0.77 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Reception hours on Saturday, Sunday, and public holidays are 7:30-10:30 AM.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 9.50 to 10.90 for adults, and EUR 4.50 to 4.50 for children
    • Pet fee: EUR 6 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Maison de l'Outil et de la Pensee Ouvriere 0.4 km / 0.2 mi
Hôtel de Vauluisant 0.5 km / 0.3 mi
Musée de la Maille, Mode et Industrie 0.5 km / 0.3 mi
Musée de la Renaissance en Champagne 0.5 km / 0.3 mi
St-Pantaleon Church 0.5 km / 0.3 mi
Ruelle des Chats 0.6 km / 0.4 mi
Centre de Congrès de l’Aube 0.6 km / 0.4 mi
Seine 0.6 km / 0.4 mi
Église Ste-Madeleine 0.8 km / 0.5 mi
Basilique St-Urbain 0.8 km / 0.5 mi
Théâtre de la Madeleine 0.9 km / 0.5 mi
Cité du Vitrail 0.9 km / 0.5 mi
Marché Des Halles 0.9 km / 0.6 mi
Apothicairerie de l'Hôtel-Dieu-le-Comte 0.9 km / 0.6 mi
Espace Argence 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 77
  • hotel
  • 24-hour reception
  • Wi-fiExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BED • 1 Bedroom • 19 m²DBL.DB-SU
    DOUBLE SUPERIOR WITH DOUBLE BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Sofa bed, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Troyes Centre

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Sofa bed, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 16 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Troyes Centre

    DOUBLE WITH DOUBLE BED

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Troyes Centre

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 19 m²TWN.ST
    TWIN STANDARDPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Troyes Centre

    TWIN STANDARD

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Troyes Centre

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Troyes Centre

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    ibis Troyes Centre

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about ibis Troyes Centre

8.2
Excellent
238 Reviews
Cleanliness
8.8 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
8.2 /10
Amenities
7.6 /10
75 reviews shown
10/10
Exceptional
27 Jul 2026
Michael
Amiable and helpful staff. Great value and a stone's through from the old town. Cheap public parking across the road.
8/10
Excellent
03 Jul 2026
David
Worked well for us and would stay again
Partner
8/10
Excellent
20 May 2026
Agnes
Parking was on the street. Self checking can be intimidating for some. Not being welcome by real people is not so nice I think. Other similar hotels had very nice and welcoming staff.
Self
10/10
Exceptional
22 Mar 2026
Catherine
This hotel is ideally situated for a stop over in Troyes- just a short walk into the mediaeval centre and its wealth of restaurants, yet quite easy to access from the motorway and the parking though in a public avenue is right in front of the hotel well lit and feels secure- it is also free between 7pm and 9am-we arrived a little before that but the charge was only 1 euro 50. The room was clean, bed comfortable and the welcome and information at reception was very good. (We have a decent level of french so was conducted in french). Breakfast was good with hot options. Most guests were older couples like ourselves. There is a little road noise, but it’s not intrusive. The heating controls in the room were easy to use. We have regular stop overs in Troyes and have stayed in other B&B hotels as they are generally reliable- we will definitely be back to stay in this one.
Partner
4/10
Poor
27 Feb 2026
Leonila
The room and breakfast included itself was fine. However, the check-in process was absolutely terrible. There was no one manning the desk and they had a machine for a self-check in, but we weren’t given the right reference number so everytime we tried, our reservations were not found. We called for help eventually and after 40 minutes of trying to check in for 2 rooms, we eventually got to the bedrooms and only then we received the correct reference numbers to use for check in. What was the point? Surely we should’ve received that prior to checking in. Not great overall.
8/10
Excellent
27 Feb 2026
Nour
C'etait propre et les gens etaient respectueux. Facil d'accès.
Partner
6/10
Pleasant
01 Feb 2026
Mike
Check in difficult as machine didn’t seem to work correctly
6/10
Pleasant
01 Feb 2026
Mike
Ok rooms and reasonable breakfast
Friends_and_family Friends
6/10
Pleasant
29 Jan 2026
Darren
Room was clean, basic, but a little tired. Parking good as outside hotel.
No staff due to late check in early check out.
8/10
Excellent
19 Sep 2025
jane
Location
Leisure Partner
8/10
Excellent
16 Sep 2025
Peter
At the time of visit, the hotel was unmanned requiring a code to gain access. This code is ONLY in the Expedia account and NOT in the email which Expedia send. You will also need internet access to then receive the room access code to your room - be warned !!! A hour after check-in time, I received an email stating the hotel was unmanned with a code to get through the main door to the check-in machine...

After that it was great. It is a fair walk from the train station and a few minutes less to the town centre which is massively interest with some beautiful architecture.

The selected room was good, modern, clean and tidy and a good choice at breakfast too
Leisure Self
10/10
Exceptional
08 Sep 2025
Phil
Only stayed one night, but 5 mins walk from local nightlife, breakfast really good options and friendly staff.
Leisure Family
8/10
Excellent
05 Sep 2025
Ingrid
Good location
10/10
Exceptional
01 Sep 2025
Paul
Front desk and breakfast staff were lovely. Rooms comfortable. Short walk to historic centre. Overnight parking acrooss the road just 1.90 euro.
Leisure Family
6/10
Pleasant
21 Aug 2025
adrian

Check in problems

Automatic check in didn’t work, it didn’t recognise the booking number. Used the help phone was told to come back at 19:00. It was only 16:00. Whilst using the phone other guests had the same problem. After all the guests had used the help phone a member of staff appeared after about 40minutes and checked everyone in manually. Not a good experience. Break fast was not the best..location and room were great.
Friends_and_family Family
8/10
Excellent
17 Aug 2025
JOHN

Great hotel

Good hotel location in the heart of the city. Parking is a bit tricky
Partner
6/10
Pleasant
15 Aug 2025
Lolla

Robot hotel

Generous size bed, spotless, not exactly the centre of town but only 15 mins walk away. Air con a great asset in38 degrees. My window looked over a barren area of bitumen. Bathroom definitely not for guests of generous proportions- knees touch wall, shower tap constantly bumped as you wash yourselfMy beef is with the checkin process and there being no one at reception for hours in the day and during the night. Check-in is automated and requires digital facility, something many seniors don’t have. It feels robotic, a hotel for androids. After 15 minutes trying to find the code needed to open the hotel door( it arrived an hour later) a human appeared and sorted it out for me and another elderly couple who were even more befuddled than me. I’d not recommend it for anyone who prefers a touch of humanity. However it IS very well priced.
Self
6/10
Pleasant
15 Aug 2025
Roy
We had great difficulty booking into this property because the Expedia reference number was not accepted as the entry code. Fortunately, someone else who was entering the hotel at the same time as my wife and I let us in and helped to get us booked in by using the phone in the unmanned reception area. We were lucky he was there at this time otherwise we would not have been able to book in! Expedia should have given us the booking in reference in the email they sent us!
Leisure Partner
8/10
Excellent
14 Aug 2025
Lisa

Great stay!

Clean, quiet, comfortable, plenty of cheap parking opposite. Everything you need!
Excellent value and one of the best budget hotels we have stayed in. Also, Troyes is lovely! Plenty of restaurants, pavement cafes etc within walking distance.
Friends_and_family Family
8/10
Excellent
21 Jul 2025
Cleopatra
Was good for my one night stay.
8/10
Excellent
08 Jun 2025
Melvyn
It was central with helpful staff. It was basic but adequate for an overnight stay. The breakfast was good value.
4/10
Poor
02 Jun 2025
Jo
The room in the advert is very well photographed as when you get into the room, you are greeted with the bed and the bed only has one pillow each AND the headboard kind of sits too high so the pillow goes under the headboard which you have to keep moving during the night. The bathroom is VERY small - a large person wouldn't be able to fit in the shower as the entrance to it is too snug, You cant hang anything up on the hangers and stand up properly to use the toilet. You can not get two people in the bathroom. The parking is very reasonable but by the morning our car was covered in Sap from the trees, and I mean covered. Would we stay again, the answer is no due to the mentioned above. Aircon was good but neither of us got a good night sleep due to the comfort of the bed and pillow.
Partner
10/10
Exceptional
14 Dec 2024
John
A perfect stop in an inexpensive but clean and seemed newly renovated hotel. Ill be back for sure as Id like to see more of Troyes.
Business_and_leisure Self
8/10
Excellent
18 Jul 2026
emmanuel
Hôtel bien situé, propre et calme
Friends_and_family Family
8/10
Excellent
11 Jul 2026
Emmanuel
Bon rapport qualité prix
Partner
8/10
Excellent
11 Jul 2026
MAKOTO
泊まる方へ、メッセージです。
ドライヤーはありません。必要なかたは持参してください。
チェックインのときに、ディスプレイで入力する場合は、reservation number は、事前に連絡は来ないので、近くの
10/10
Exceptional
07 Jul 2026
Reini
Schone kamers, goed bed, heerlijk ontbijt.
Partner
10/10
Exceptional
07 Jul 2026
Alain
Bon hôtel à prix raisonnable
Self
6/10
Pleasant
28 Jun 2026
Stephane
Manque 1 parking ,hôtel très propre ,dommage salle du petit-déjeuner très petite et ça bouchonne dans ce petit espace.
Avantage proche centre ville..
Self
8/10
Excellent
22 Jun 2026
Vincent
Bâtiment refait récemment. Service efficace. Proche hyper centre. Facile pour se garer. Prix correct pour l'emplacement et dans cette gamme d'hôtels.
Attention : le code à 6 chiffres de la chambre est aussi le code d'entrée dans l'hotel. Donc, si une personne qui vous a vu taper le code au rdc pour entrer dans l'hotel, cette personne risquerait aussi entrer dans votre chambre (si cette personne vous a vu quand vous entrez dans la chambre).
Il serait plus prudent de revoir la méthode d'intervention à distance (communiquer les identifiants uniquement par SMS ou sur le compte du client ou placer l'interphone devant l'écran du distributeur). Nous étions plusieurs clients bloqués dans le sas d'entrée et certains pourraient regarder l'écran par-dessus mon épaule et obtenir ainsi mon code d'accès. D'autant plus, qu'il faut se décaler un peu sur le côté droit pour bien parler dans l'interphone en cas de fermeture de l'accueil et que la machine est en panne.
Friends
6/10
Pleasant
18 Jun 2026
ODILE
Hôtel bien placé mais douche extrêmement petite, demande de lits jumeaux non respectée, automate pour l’enregistrement qui ne fonctionne qu’á certaines heures….. c’est dommage c’était mon deuxième et dernier essai dans cet hotel
Friends_and_family Friends
6/10
Pleasant
13 Jun 2026
Bruno
Chambre globalement propre malgré un peu de poussière sur le bord de la télévision. La télécommande ne permet pas de baisser le volume du son trop fort du coup télévision inutilisable.
L'accueil de l'hôtel n'est malheureusement qu'en ligne. Attention si vous n'êtes pas familier avec les outils informatiques.
La porte de ma chambre était défaillante au niveau du bras articulé pour ralentir la porte, qui d'ailleurs ne fermait pas depuis l'intérieur.
Je n'ai pas eu de proposition de parking.
Self
8/10
Excellent
11 Jun 2026
Frieh
Je n’ai croisé personne, et j’ai eu de mal à enregistrer les éléments pour récupérer les vides et numéros de chambre. Il n’y avait personne non plus lors de mon départ autour de 9h30 ce matin. Je n’ai pas trouvé le sèche cheveux dans la salle de bain.
La personne responsable du petit déjeuner etait accueillante. Petit déjeuner correct. Pas de bananes ! Le parking public en face de l’hôtel est très pratique.
Bon séjour
Self
10/10
Exceptional
03 May 2026
Aziz
Le personnel accueillant et sympathique,les chambres propres ,tout près du centre super pour marché sans prendre de véhicule,le parking famille a se garer.
Friends_and_family Family
6/10
Pleasant
28 Apr 2026
Chantal
Chambre exiguë et peu de personnel. Ouverture automatique avec code compliquée pour moi.
Partner
6/10
Pleasant
28 Apr 2026
Eric
Si vous arrivez après midi,il n'y a personne a l'accueil avant 17 h. Vous devez parler avec une plateforme et faire votre enregistrement sur un clavier pour obtenir votre passe (assez complique).Il n'y a pas de parking ds l'hôtel alors que le site dit qu'il y en a un ! Vs devez payer le stationnement ds la rue jusqu'à 19h (gratuit de 19 a 9h ). l'hôtel est quelconque,pas très cosy,mais bien placé pour visiter la vieille ville, a pied,qui est très belle.
Partner
8/10
Excellent
20 Apr 2026
Bernard
Excellent hôtel et bien situé dans le centre de Troyes.

Seul bémol, pas de parking gratuit comme indiqué sur le site de réservation Hôtel.com
Partner
6/10
Pleasant
20 Apr 2026
Thomas
Enkelt Basic hotell, bra läge och bra pris i centrala Troyes
Partner
8/10
Excellent
10 Apr 2026
Peter
L'hôtel est très bien et le personnel agréable et professionnel. Le seul bémol concerne le check-in à la borne automatique. C'était impossible avec le seul nom, mais l'aide par appel téléphonique a fonctionné, sauf qu'une fois le numéro de la chambre attribué (et que l'agent ait quitté l'appel), la borne ne voulait pas délivrer le ticket avec le code d'accès (fonction imprimer hors fonction...). Cela ne devrait pas arriver.
Heureursement, il y a encore du personnel sur place pour aider .....
4/10
Poor
06 Apr 2026
Cyril
Parking payant. Personnel absent, entrée par digicode. Chambre avec des traces de salissures proche des lits (sans sommier) lits siamois pas jumeaux, salle d'eau petite la poignée de porte gêne quand vous être au lavabo, une seule serviette et pas de sèche cheveux. Chambre bruillante côté rue.
Friends_and_family Friends
8/10
Excellent
05 Apr 2026
Judit
Petit-déjeuner bien assorti. Parking tout près.
Friends_and_family Family
10/10
Exceptional
10 Mar 2026
Daisy
La chambre vraiment très petite😉 était propre et la literie confortable.
Le personnel et surtout la réceptionniste vraiment très sympa 😊
Partner
8/10
Excellent
07 Mar 2026
Yohan
L’hôtel est bien placé, les chambres sont bien agencées. Il y a tout le nécessaire.
On trouve facilement à se garer dans la rue.
Le petit déjeuner pour le prix est excellent.
Le seul point négatif, c’est que les murs sont un peu fin, mais cela reste un excellent rapport qualité prix.
10/10
Exceptional
04 Mar 2026
Christophe
Super accueil efficace, chambre propre et pratique
Self
10/10
Exceptional
28 Feb 2026
Jean-Paul
Un accueil chaleureux et des chambres très propres
Partner
10/10
Exceptional
21 Feb 2026
Olivier
Personnel très sympathique et arrangeant, notamment pour un petit déjeuner très tot
Self
8/10
Excellent
12 Feb 2026
Loes
Lieve gastvrouw, makkelijk inchecken, goed ontbijt en schone kamer. Lekker geslapen. Parkeren voor de deur.
10/10
Exceptional
05 Feb 2026
Christophe
Superbe accueil et hôtel propre et très bien tenu
Business
10/10
Exceptional
30 Jan 2026
Christophe
L'accueil est très professionnel les chambres propres, tout est ok, hôtel très bien situé
Business
4/10
Poor
29 Jan 2026
Marc
Bonjour
Dans la chambre pas de papier WC, pas de bouilloire pas de sèche cheveux. Pas explications pour le fonctionnement de la climatisation car pas de radiateur. Le lendemain nous devions partir sans prendre se petit déjeuners impossible d'annuler j'ai du prendre un café chacun pour 19€ .
Partner
10/10
Exceptional
25 Jan 2026
Jean-Michel
La chambre impeccable, côté rue un peu bruyante
Et personnel inexistant pas vu .
Friends_and_family Family
6/10
Pleasant
25 Jan 2026
emmanuel
Reçu le code de réservation pour utiliser les bornes d'enregistrement beaucoup trop tard
Partner
8/10
Excellent
19 Jan 2026
Eric
La dame de la réception est tres gentille, par contre la chambre n'est pas top avec le lit contre le mur
Partner
10/10
Exceptional
16 Jan 2026
djalal
Je n'ai rencontré personne mais tout est clair pour récupérer la chambre. Propre RAS. MERCI
Self
8/10
Excellent
03 Jan 2026
cedric
Rapport qualité prix très bien
10/10
Exceptional
20 Dec 2025
Odile
Personnel trés accueillant et sympathique.
Chambre correcte.
Le petit déjeuner offre un bon rapport qualité/prix avec une bonne variété de produits.
Attention pour le parking : on peut facilement stationner aux abords de l'hôtel mais il s'agit du stationnement de la ville (zone orange-pas de paiement durant la nuit). Cela reste trés correct et abordable mais oblige à fonctionner avec les horodateurs.
Partner
10/10
Exceptional
13 Dec 2025
Michel
PARFAIT - BON ACCUEIL - LITERIE PARFAITE - PETIT DEJEUNE CORRECT -REMERCIEMENTS
Partner
10/10
Exceptional
12 Dec 2025
Yves
Chambre propre, personnel aimable
4/10
Poor
08 Dec 2025
Isabelle
La porte de la chambre difficile de fermer sans claquer la porte.
Le lit fait trop de bruit et mise en route du chauffage difficile.
On entendait les bruits extérieurs de la chambre.
Dommage
Sinon effectivement bien situé
Partner
10/10
Exceptional
21 Nov 2025
Nicolas
Chambre idéale pour un séjour de quelques jours.
Self
10/10
Exceptional
12 Nov 2025
Christophe
Superbe accueil, très bien placé
Business
4/10
Poor
09 Nov 2025
Süleyman
Nous avons été déçus par notre séjour dans cet hôtel. Il faisait froid dans l’ensemble de l’établissement, y compris dans les couloirs. En entrant dans la chambre, nous avons dû allumer nous-mêmes le chauffage, et malgré cela la température est restée très basse.

La climatisation était bridée à 22°C, mais la pièce était clairement bien en dessous de cette température. Résultat : nous avons eu très froid toute la nuit et n’avons pas pu profiter pleinement de notre séjour.

En raison de ce manque de confort, nous ne reviendrons plus dans votre chaîne d’hôtels.
8/10
Excellent
04 Nov 2025
Fabiomassimo
Ottima accoglienza da parte del personale molto gentile, affabile e di grande aiuto.
L’albergo è situato perfettamente per chi è in auto ma vuole comunque stare vicino al centro città.
Leisure Self
8/10
Excellent
01 Nov 2025
Salah
Soyons clair, quand vous payez 50 euros une nuit d hôtel… vous en avez pour 50 euros.
Partant de là, l hôtel est très bien. Propre. Sur.
Très peu de présence (la permanence physique n’est assurée que quelques heures pas jour). La chambre est minimaliste mais l essentiel est la.
On peut se garer dans la rue. Et il y a un parking extérieur juste en face. Si vous arrivez en dehors des heures de permanence, l enregistrement se fait sur une borne.
Le personnel, soit sur site soit à la borne, est courtois et serviable. C est très bien.
Le petit dej est très correcte et bon.
Bref, on est restait une nuit, c était très bien. Mais clairement je ne ferais pas ça sur un séjour. L hôtel pour nous, c est aussi le contact humain et le service.
Leisure Family
8/10
Excellent
28 Oct 2025
Emmanuel
Petite précision par rapport aunpetit dejeuner votre question, celui-ci n'est pas gratuit.
Partner
10/10
Exceptional
28 Oct 2025
Michel
RAS
Business
10/10
Exceptional
05 Oct 2025
Rhoda
Chambre propre
Partner
8/10
Excellent
01 Oct 2025
jesper
Ingen mprgenmad
Partner
8/10
Excellent
29 Sep 2025
Nadia Colette
Propre dans l’ensemble. Il serait bien de prévoir un paiement espèces aussi la nuit …
La douche avait des taches incrustées et assez petite mais dans l’ensemble confortable juste ce qu’il faut je recommande
Self
8/10
Excellent
22 Sep 2025
Ragazzoni
accueil adorable de votre personnel, tant à la réception que pour le service des petits déjeuner. C'est le gros point positif de votre hotel.
Friends_and_family Friends
4/10
Poor
14 Sep 2025
Samson

Funktionales Hotel mit gtossrn Serviceschwächen

Zimmer war sauber, Bad ok, etwas eng aber funktional. Betten sehr gut , Bettwäsche gut.

Am Wochenende ist die Rezeption nur an jeweils zwei Stunden pro Tag morgens besetzt. Wir kamen am Samstag gegen 16.30 an, da gab es einen Eincheck Automaten, der allerdings weder den Namen noch die Buchungsnummer fand. Wir hatten auch keine Vorabnachricht vom Hotel erhalten, wie man reinkommt, welches Zimmer man hat. Glücklicherweise war eine Hausangestellte da, die die Rezeptionistin anrief und die Daten eingab, sodass wie rein konnten. Die notwendigen Informationen haben wir allerdings per email erst ca 30 min NACH dem elektronischen Einchecken erhalten, das ist absolut nicht tolerierbar, daher nur 2 Punkte.
Wir wären völlig hilflos geweden, wenn nicht die besagte Hausangestellte ihre Chefin angerufen hätte.
Partner
6/10
Pleasant
14 Sep 2025
ODILE

Pourrait mieux faire…

Hôtel ok pour 1 nuit mais salle de bain minuscule et très mauvaise insonorisation/l’exterieur c’est dommage car bien situé et bon petit dejeuner
Self
8/10
Excellent
14 Sep 2025
Anke

Top

Super nette Rezeptionistin.
Keine Parkmöglichkeit auf dem Hotelgelände!!
Partner
10/10
Exceptional
05 Sep 2025
Vibeke

Todo bien

Todo estuvo muy bien, me gustaría recomendar este hotel a otros.
Friends_and_family Friends
6/10
Pleasant
02 Sep 2025
Verified traveler

Propre, calme mais chambre mal aménagée

Bon accueil, chambres propres et calmes mais très mal aménagées. Lits jumeaux bloqués par des tablettes fixées au mur. Les lits sont contre le mur du couloir il n'y a pas assez d'espace autour : la porte tape systématiquement à l'ouverture.
Pas pratique quand on partage une chambre à 2 avec un enfant..
Les chambres étaient insonorisées et calmes (merci la vue sur un parking abandonné).
Friends_and_family Family

Location & surroundings

ibis Troyes Centre
rue Camille Claudel, Troyes, France

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ibis Troyes Centre

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