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Hotel Akena Troyes La Chapelle Saint Luc

Troyes · France

Rue De L Orme De La CroixView location

9.4/10Excellent525 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.4/109.4
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Akena Troyes La Chapelle Saint Luc

Enjoy a stay at Hôtel AKENA TROYES in La Chapelle-Saint-Luc, conveniently located within a 10-minute drive of Église Ste-Madeleine and Théâtre de la Madeleine. This hotel offers complimentary Wi-Fi, a snack bar, and room service during limited hours.

Start your day with a buffet breakfast (fee applies) and unwind at the bar/lounge in the evening. The 63 air-conditioned guestrooms feature digital programming and private bathrooms with showers. Amenities include a 24-hour front desk, luggage storage, free self-parking, and complimentary cribs/infant beds.

Other nearby attractions include Hôtel de Vauluisant and Musée de l’Art Troyen.

Read more about this hotelShow less

Located in La Chapelle-Saint-Luc, Hôtel AKENA TROYES - La Chapelle-Saint-Luc is a 4-minute drive from Centre Culturel Didier Bienaimé and 6 minutes from Église Ste-Madeleine. This hotel is 2.8 mi (4.5 km) from Ruelle des Chats and 2.9 mi (4.7 km) from Théâtre de la Madeleine.

Make yourself at home in one of the 63 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, housekeeping is provided daily, and you can request cribs/infant beds (complimentary).

Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in FairMoove Pets allowed Pet max weight (per pet) in kg is 13 Pet max weight (per pet) in lb is 29 Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 1.32 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Guests can access their rooms with a mobile device.
  • Special Instructions
    If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 13.00 for adults and EUR 6.50 for children
    • Pet fee: EUR 10 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Centre Culturel Didier Bienaimé 2.2 km / 1.4 mi
Théâtre de la Madeleine 4.4 km / 2.7 mi
Église Ste-Madeleine 4.4 km / 2.8 mi
Espace Argence 4.6 km / 2.8 mi
Marché Des Halles 4.6 km / 2.9 mi
Ruelle des Chats 4.6 km / 2.9 mi
St-Pantaleon Church 4.7 km / 2.9 mi
Hôtel de Vauluisant 4.7 km / 2.9 mi
Musée de la Maille, Mode et Industrie 4.7 km / 2.9 mi
Musée de la Renaissance en Champagne 4.7 km / 2.9 mi
Basilique St-Urbain 4.8 km / 3 mi
Maison de l'Outil et de la Pensee Ouvriere 4.9 km / 3 mi
Apothicairerie de l'Hôtel-Dieu-le-Comte 5 km / 3.1 mi
Cité du Vitrail 5 km / 3.1 mi
Centre de Congrès de l’Aube 5.4 km / 3.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 63
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Wi-fi
  • Secure parking
  • Lift access
  • Terrace
  • Banquet hall
  • Breakfast
  • Snacks
Show 1 more facilities & services
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARD • 1 BedroomTWN.ST
    TWIN STANDARDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Soundproof room
    • Bathroom
    • Shower
    • Housekeeping
    • TV
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Akena Troyes La Chapelle Saint Luc

    TWIN STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Soundproof room
    • Bathroom
    • Shower
    • Housekeeping
    • TV
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 BedroomDBL.PI
    DOUBLE PREMIUMPhoto unavailable16 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Housekeeping
    • Soundproof room
    • Bathroom
    • Shower
    • TV
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Akena Troyes La Chapelle Saint Luc

    DOUBLE PREMIUM

    Room photos

    16 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Room amenities

    • Housekeeping
    • Soundproof room
    • Bathroom
    • Shower
    • TV
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Akena Troyes La Chapelle Saint Luc

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Akena Troyes La Chapelle Saint Luc

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO QUEEN BEDSTRIPLE • TWO QUEEN BEDSTPL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Akena Troyes La Chapelle Saint Luc

    TRIPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Akena Troyes La Chapelle Saint Luc

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Akena Troyes La Chapelle Saint Luc

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Akena Troyes La Chapelle Saint Luc

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Akena Troyes La Chapelle Saint Luc

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Akena Troyes La Chapelle Saint Luc

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel Akena Troyes La Chapelle Saint Luc

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Akena Troyes La Chapelle Saint Luc

9.4
Excellent
525 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.4 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Laura
Very clean and comfortable room. Pillows were so soft and fluffy! I usually find it difficult to sleep away from home but slept like a log at the hotel.
Room nice and cool with the air conditioning.
Breakfast was great! A lot of choice.
Nothing to complain about really, which is a change for me 😁
10/10
Exceptional
12 Jul 2026
Katie
Overnight stay whilst travelling to Switzerland. Excellent hotel, especially if travelling with pets.
Self
10/10
Exceptional
21 Jun 2026
Hilda
Great for overnight stop prior to continuing to Calais. Free coffee machine is great to top up coffee mugs for the journey.
Good value.
Pet
10/10
Exceptional
08 Jun 2026
Martin
Easy access and parking. Clean and modern hotel . Overall very good. Staff helpful and polite. Good with English speaking guests.
Partner
10/10
Exceptional
01 Jun 2026
Daniel
Check in was amazing, the lady who checked us in spoke amazing english which helped after a 11 hour drive. She explained everything about the hotel and the room including letting us know there was a happy hour on at the bar and discounts at some local restaurants.
Room was tidy and clean, very good size to accommodate a family of 4. Bonus was that the air con was cold on a hot. Great location for us to continue our journey the next day. Thanks
Friends_and_family Family
10/10
Exceptional
03 Apr 2026
Daniel
All good
Friends_and_family Family
10/10
Exceptional
15 Mar 2026
Nicola
This is a fantastic hotel. Perfect stopover on the way back from the Alps. The hotel is so clean and comfortable with a really nice reception and bar area. We didn’t arrive until 11pm but we were given delicious pizzas from the pizza oven and had a drink in the bar. There are EV charging points too.
Friends_and_family Family
10/10
Exceptional
06 Feb 2026
Miranda
Great hotel, friendly staff. Just off the motorway so great for passing through France
10/10
Exceptional
16 Jan 2026
Joanna
Clean and very comfortable
10/10
Exceptional
03 Jan 2026
John
Family of four heading South.The hotel was easy to find and with plenty of secure parking.The hotel was modern, spotless and the reception friendly. The room was like a mini apartment sans kitchen, with a separate toilet, shower room, two bedrooms (one double, two singles). Super comfy beds and we all slept the whole way through. Breakfast was more than adequate. If you are looking for the absolute best breakfast (a sport for many, including us), this is not it, but don't let that deter you. Bread, cold meats, cheeses, cereals, a few toppings for musli, crepes, bacon, eggs, pastries, fruit, juices...as you can see all of the main things, just not in the abundance and variety of some other hotels. Free hot drinks throughout your stay. This hotel is now our default \"four hours from Calais\" hotel. Wonderful stay.
10/10
Exceptional
27 Dec 2025
James
Excellent
6/10
Pleasant
15 Sep 2025
Mary
We have stayed here on 3 previous occasions and have always been really happy with everything. Sadly the hotel seems to be understaffed. We couldn’t find a member of staff when we checked in. There was no one in the bar when we wanted to order a drink and had to wait until the person on reception was free.
Leisure Partner
6/10
Pleasant
01 Sep 2025
Sharnie
The property itself was nice, it was clean and functional, good bedroom sizes.
The downside was the issues and the lack of coffee. I paid on arrival. My husband went to the bar to get some drinks, and was charged again for the room, he had been getting the cases from the car so didn’t see me pay. When we challenged the staff he did refund us, said it would happen automatically, but half hour later called us down with our card.
then it turns out he refunded too much and called us back again to pay back the £12 he over charged.
Was told the coffee machine was free to use but remained switched off,
The hotel was good, but let down by the back and forth because of their errors. Would likely book somewhere else next time
Leisure Partner
10/10
Exceptional
21 Aug 2025
Katherine
The staff were extremely friendly and the family room was perfect in every way. Room was spotless and very clean
Leisure Family_with_children
10/10
Exceptional
19 Aug 2025
Massimo

Perfect for the scope

Very nice property, very spacious double room for the 4 of us.
Just perfect for a quick stop on a long journey to south of France
Friends_and_family Family
8/10
Excellent
17 Aug 2025
Oliver

Second time success

Our second visit to this hotel as we were so impressed. The price doesn’t reflect the great quality!

Only negatives this time were the delay with breakfast (for anyone in a rush) and one of the kid’s beds being under the tv ledge, my son was worried he would bump is head.

A great night was had by al!
Friends_and_family Family
10/10
Exceptional
10 Aug 2025
Crinu David

They surely deserve more than 3 stars

We booked a night in a family room, which, to our pleasant surprise, was actually a suite. The room was clean and well maintained, and the beds were comfortable. Although it is conveniently located near the motorway, the noise level was more than reasonable. There were two bathrooms — one with a toilet and sink, and one with a shower and sink — which was very convenient for our family of four. I found the bathrooms quite luxurious, especially after a bad experience in another hotel rated as four stars. Breakfast was also nice, with a good variety of sweet and savoury options and good coffee. The staff were kind and helpful, and overall, we had a really nice and restful time.
Friends_and_family Family
10/10
Exceptional
04 Aug 2025
Matt
We stayed as a family for a night on the way down the south. It was very pleasant stay, with clean rooms, comfy bed and friendly staff. Would gladly visit again.
Friends_and_family Family
8/10
Excellent
02 Jul 2025
Ramzi
Great little stopover hotel in a convenient place with plenty of parking. Rooms are clean and the beds are comfortable. Nothing glamorous about it or the area it is in but, for me, it is a better hotel with nicer rooms than you’ll find in Troyes centre for the price. Would recommend and stay again.
Leisure Partner
10/10
Exceptional
24 Jun 2025
Karen

Comfortable stay

Very comfortable room and bed. Super clean and quiet
Partner
10/10
Exceptional
10 Jun 2025
GREG

Good Night

Modern and very clean.
Self
10/10
Exceptional
15 May 2025
SYED ALI
good value
Leisure Partner
10/10
Exceptional
30 Mar 2025
Geoffrey

Fabulous stay

As usual AKENA Troyes was excellent in every way possible, have stayed 4 times on route to our home in montelimar and have not been disappointed at all , so clean and Freindly, fab breakfast and really comfortable lounge and bar area for relaxing
Partner
2/10
Poor
30 Mar 2025
Verified traveler

Disappointing Stay – Won’t Be Returning

We have stayed here before on our way to ski holidays, but this time was a disappointment. Not sure if there was a change in management, but the experience was definitely not the same. Service and overall quality have declined, making for an underwhelming stay. Unfortunately, we won’t be returning.
Friends_and_family Family
10/10
Exceptional
16 Feb 2025
Gary
Great location, close places to eat, parking good. Breakfast great
10/10
Exceptional
02 Feb 2025
Miranda
Great service from all staff. Lovely comfortable beds, slept so well. Great size family rooms and with a seperate WC. Nice and quiet rooms too even though close to a busy road, could not hear traffic noise.
Friends_and_family Family
10/10
Exceptional
26 Jan 2025
Nikki

Perfect stopover Hotel

Perfect hotel for our stopover on the way back to the Eurotunnel from the Alps. Spotlessly clean, very comfortable, great value, friendly staff and great location. EV chargers on site and a Buffalo Grill right next door for dinner! They still had their Christmas decorations up which made it cosy and welcoming.
Friends_and_family Family
10/10
Exceptional
08 Jan 2025
Alex

Good for stop off to Alps

Great stopping off point for the Alps. Electric Charging for Cars available at hotel and near by (Fast Charge) Great Bakery and Resturant nearby.
Friends_and_family Family
10/10
Exceptional
03 Jan 2025
Vanesa
Amazing. Super clean and perfect for families. Very nice with pets too. Recommend.
Business_and_leisure Family_with_children
8/10
Excellent
07 Dec 2024
Kerry

Quick stop over on route to Val thorens

Quick stop over on route to Val Thorens - arrived very late in to the night but service was smooth and the secured parking was a bonus. Comfortable bed, friendly staff and very hospitable- they offered us free morning pastries and tea/coffee.
Friends_and_family Family
10/10
Exceptional
15 Nov 2024
Catherine
Good hotel easy to find
Good facilities friendly staff
Ideal for quick stopover
Comfortable clean rooms lovely bathrooms
Leisure Family
6/10
Pleasant
12 Nov 2024
lyonel

DEPANNAGE A TROYES

it was just okay. Okay for quick stay for no more than 3 nights. The room looked more as a 2 stars to me. If this is a 3 starts a wonder what a 2 stars will look alike. The bed sheet couldn't fit, too small...
Business
8/10
Excellent
30 Oct 2024
YAN
The price is reasonable
Leisure Partner
10/10
Exceptional
15 Sep 2024
Paddy
Clean, modern, friendly staff. Situated in business park, eating places nearby, close to road links, ideal for our one night stopover, would book again
Leisure Partner
8/10
Excellent
14 Jul 2024
Per

Good value for money

The check in was as previously somewhat time consuming.
The Girl in the bar was a stat - very friendly and extremely service minded.
In generel very good value for money
Friends_and_family Family
10/10
Exceptional
12 Jul 2024
Huw

Great stopover hotel on outskirts of Troyes!

Great hotel for stopover en route to Tuscany. Stayed 2 nights as wanted to explore Troyes - beautiful.
Hotel staff very friendly & welcoming. Nice bar and close to a buffalo grill, Carrefour etc.
Had a problem in the room on 2nd night and it was sorted straight away (they immediately moved us to another room). Great service.
Would recommend.
Friends_and_family Family
4/10
Poor
08 Jul 2024
David
I had book a disable room,the receptionist offered me two rooms. The one on the ground was not disabled and was dangerous for me . After I tried to manage with the shower we went back to reception and complained . She then offered me one one the first floor that had disabled facilities. After an 6 hour drive that’s all I needed
Leisure
8/10
Excellent
01 Jul 2024
Katherine
Stop over stay. Perfectly adequate, although hotel was difficult to find. Better directions needed.
Friends_and_family Family
8/10
Excellent
08 Apr 2024
Alex

Ask reception to turn down heating

Second time staying here en-route to the Alps with Family. Great room for sharing with kids but unfortunately too hot and couldn't turn down heating.
Friends_and_family Family
10/10
Exceptional
24 Feb 2024
Mary
Our third stay at this hotel. Always great value for money
Leisure Partner
10/10
Exceptional
29 Dec 2023
Maria
Hotel in good location on outskirts of Troyes. Excellent car parking, with secure gate overnight. Room was ideal size for x3 adults to share, shower was good and beds comfortable. Ideal place to stay for one night en route to alps.
8/10
Excellent
23 Dec 2023
julian

Great stop off hotel.

Great stop off hotel with good family rooms. Thank you.
Friends_and_family Family
10/10
Exceptional
22 Oct 2023
Ying
Super bon service
Leisure Family
10/10
Exceptional
26 Aug 2023
Jeff
Pura Vida
8/10
Excellent
20 Aug 2023
Ramzi
Warm and friendly service on arrival. Rooms are basic, reasonably clean (dusty in places and carpet could have been cleaner), and easy and secure parking.

The area is fine if you’re looking for a convenient stop over hotel but too far to walk into central Troyes. As usual with the out of town hotels, restaurant options are limited but adequate for one evening. Or you can walk 10 minutes to a massive supermarket and stock up and feed yourself that way.
Leisure Partner
8/10
Excellent
31 Jul 2023
Lee

Nice stay.

Great hotel but staff in the evening were struggling to manage the bar.
Friends_and_family Friends
6/10
Pleasant
28 Jul 2023
Alexis
Good for an overnight stop, very clean, good bathroom and aircon, good value.
Leisure Family
10/10
Exceptional
02 Jul 2023
Stephen
Great as a stop over. Not much to see within walking distance
10/10
Exceptional
15 Jun 2023
Pam
Friendly helpful staff, a convenient stopping point. Breakfast was disappointing
Leisure Family
10/10
Exceptional
04 Jun 2023
Yana
Very pleasant stay. Staff flexible and friendly. Breakfast was ok and cheap compared to other places. Freshly baked pastry on site - excellent! Room was clean, cool and fresh. Would recommend!
Leisure Pet
10/10
Exceptional
20 Sep 2022
Verified traveler
Very clean modern hotel for a few days in Troyes, east drive into old town and free parking. Limited options for dinner close by but happy to drive into centre of Troyes, good bar downstairs and breakfast/ refreshments available.
Partner
8/10
Excellent
28 Nov 2021
Antonios

Perfect for one night sleep

Stop over during a drive trip across France. Perfect for one night sleep. Hotel is minimalistic but clean. Staff friendly. Good value for money.
Partner
10/10
Exceptional
06 Nov 2021
Toby
Good service
Business_and_leisure Self
10/10
Exceptional
28 Oct 2021
Rene

Perfect for the one night stay

The hotel was new, well equipped with a good decor, nice entrance, easy access and had some good restaurants, shopping malls, amenities, gas stations and more within reach
Partner
10/10
Exceptional
12 Oct 2021
Antonio

Av Crew

A very newbuild property, very clean, staff excellent, nice breakfast, very economical, close to motorway on our travels, will definitely stay again, very good value for money.
Friends_and_family Family
8/10
Excellent
30 Aug 2021
Edward

Good overnight stop.

Everything was wonderful … however the breakfast could either have more to offer or be reduced in price. The breakfast was not good value for money spent.
Partner
8/10
Excellent
30 Aug 2021
Josephine

Clean but very basic

Very basic but clean. No yea or coffee facilities in room but coffee and vending machines in main reception.
Partner
10/10
Exceptional
03 Aug 2026
SEGOLENE
Rapport qualité prix imbattable
Hôtel très propre et personnel tres accueillant
10/10
Exceptional
31 Jul 2026
julien
Personnel au top , chambre et petit déjeuner varié et bon
8/10
Excellent
29 Jul 2026
James
Très bon accueil le seul bémol la douche un peu petite sinon rien à dire
10/10
Exceptional
29 Jul 2026
Sébastien
Personnel à la réception à l écoute mention spéciale pour Anaïs toujours agréable et prête à trouver des solutions
Et la personne dont j ai oublié le prénom qui sert les planches et les verres était particulièrement à l écoute de mes envies et su mention spéciale trouver des solutions
10/10
Exceptional
28 Jul 2026
Florence
Très bon séjour.
Chambre familiale très spacieuse.
10/10
Exceptional
23 Jul 2026
didier
Excellent séjour ! Hôtel très agréable, chambre confortable et impeccable. Personnel accueillant et professionnel. Nous avons beaucoup apprécié notre séjour et reviendrons avec plaisir. Je recommande sans hésitation.
10/10
Exceptional
11 Jul 2026
Anni
Vi havde et super godt ophold. Receptionisten var ekstrem sød, smilende og imødekommende. Var straks villig til at hjælpe med at oprette app så vi kunde lade bilen op. Værelse, badeværelse var nydeligt og rent. Det var rigtig lækkert at der var et ovalt bord og to stole som vi kunne side og hygge os ved. Parkeringsmulighederne super. Vi kommer gerne igen
Partner
10/10
Exceptional
10 Jul 2026
christophe thiefin
J’adore cet hôtel toujours nikel
Business
10/10
Exceptional
07 Jul 2026
Christophe
Déplacement professionnel au top
Business
10/10
Exceptional
13 May 2026
Franck
SUPERBE ACCUEIL PAR UNE CHARMANTE DEMOISELLE TRES PROFESSIONNELLE. EXCELLENT PETIT DEJ.

JE N'HESITERAI PAS A RETOURNER DANS CET ETABLISSEMENT

CDT
FRANCK SEGUIN
10/10
Exceptional
09 May 2026
Frédéric
Comme à mon souvenir, l’hôtel et son personnel est très bien.
Il n’a rien à envier aux « grandes chaînes hôtelières », bien au contraire
Business Self
10/10
Exceptional
05 May 2026
Ben
Alles super dankeschön. Sehr freundliches Personal.
Partner
10/10
Exceptional
30 Apr 2026
Guillaume
Excellentes prestations, bon rapport qualite prix, service client parfait
Self
8/10
Excellent
20 Apr 2026
Monica
Petit déjeuner correct, le salé/ sucré pouvant satisfaire tout le monde.
Partner
10/10
Exceptional
03 Apr 2026
Isabelle
Petit déjeuner très bien. Chambres propres et agréables.
Parking avec bornes de recharge électrique.
Grand écran TV avec chromcast (mais pixelisation). Par contre le matelas est très dur. Pourrait être un peu plus confortable.
Globalement très bon rapport qualité prix.
Partner
8/10
Excellent
28 Mar 2026
Salim
Déçu pour la première fois par le petit déjeuner. Vienoiserie: seulement des pains au chocolat disponible. Pas de croissant, pas de pains aux raisins, pas de brioche comme la derrière fois.. Fromage: un seul petit morceau fromage de disponible, pas de choix, très étrange, j'ai pris le petit-déjeuner à 9h30.
Friends_and_family Family
10/10
Exceptional
19 Mar 2026
myriam
,
Self
8/10
Excellent
07 Mar 2026
stephane
Tas
Self
6/10
Pleasant
10 Feb 2026
Baptiste
la qualité de la literie n'était pas au rendez vous et les murs avaient des traces de sang
Business
10/10
Exceptional
02 Feb 2026
Jean-Marc
Top
8/10
Excellent
26 Jan 2026
Sebastien
Hôtel récent en très bon état et confortable. Chambre spacieuse et très bien insonorisée, salle de bain un peu petite. Petit déjeuner qualité correcte.
10/10
Exceptional
25 Jan 2026
Marion
Chambre très agréable
Friends_and_family Family
8/10
Excellent
25 Jan 2026
Filipe
Le personnel et les équipements
Partner
10/10
Exceptional
15 Dec 2025
Franck
Personnel tres sympa et serviable, petit dejeuner bien fourni, je descend une fois par mois a cet hotel
Business
10/10
Exceptional
09 Dec 2025
Sullyvan
Personnel très accueillant
Partner
10/10
Exceptional
07 Dec 2025
Arnaud
Chambre spatieuse.
Leisure
10/10
Exceptional
03 Dec 2025
Nicolas
svd
2/10
Poor
21 Nov 2025
Mohamed
Chambre glacée à l’arrivée. Le chauffage à mis plusieurs heures pour retrouver une température adéquate.
Lit pas confortable.
Ne vaut pas son prix

Business
8/10
Excellent
09 Nov 2025
Gabriel
Pas de boisson dans les chambres
Partner
10/10
Exceptional
06 Nov 2025
Patricia
Chambre spacieuse et propre
Petit dejeuner copieux
Personnel accueillant
Business
10/10
Exceptional
07 Oct 2025
bertrand
Bel hotel un peu à l'écart e l'autoroute, mais mérite le détour.
Personnel serviable
Je recommande
Business
10/10
Exceptional
05 Oct 2025
Alain
Très satisfait de notre nuitée, qui a commancé par un accueil particulièrement chaleureux. Chambre PMR entiérement satisfaisante, bien concue et salle de bains au top.Parking privé sécurisé , et hotel dans un environnement calme avec sa terrasse de verdure. Nous n'avons pas opté pour le petit déjeuner , car nous sommes rentrés tard dans la nuit et nous aurions du nous lever trop tôt, pour respecter les horaires. Un seul commentaire à faire sur les toilettes trop basses pour une personne handicapée , n' ayant pas assez de forces dans les bras, pour se relever elle même.C' est aussi le cas du siège sous la douche.
Partner
6/10
Pleasant
05 Oct 2025
Christophe
L’hôtel est correct, il y a un parking sécurisé, par contre le petit déjeuner est hors de prix à 13 € par personne par rapport à ce qu’il y a à manger!
Partner
2/10
Poor
30 Sep 2025
Frédéric
Passage dans l'hôtel a la pi septembre. Dès le lendemain, j'ai détecté que j'avais été prélevé 2 fois pour une nuitée (prelèvement sur ce site via la réservation + paiement sur place).

J'ai alerté l'hôtel par plusieurs appels, mail. Nous sommes le 01 octobre 2025 m, je n'ai toujours pas reçu mon remboursement.

D'ici la fin de la semaine, je mettrai en marche une procédure pour manquement de votre part.
Business
10/10
Exceptional
14 Sep 2025
Christophe
Très accueillant, très propre et un petit déjeuner copieux. Cadre agréable.
8/10
Excellent
05 Sep 2025
Torben Sommer Gejel
Akavet p forhold hvis man kommer i last bil
Business
10/10
Exceptional
14 Aug 2025
Verified traveler

Famille avec 2 enfants

Hôtel très propre et très récent, chambres de qualité et confortables pour une famille avec 2 enfants
Friends_and_family Family
8/10
Excellent
10 Aug 2025
francois

Bon hôtel

Bon hôtel.

Chambre agréable avec clim.
Très mauvais matelas à ressort. Mal de dos le matin.
Partner
10/10
Exceptional
08 Aug 2025
laurent

Belle découverte

Très bel hôtel confortable
Business
10/10
Exceptional
18 Jul 2025
Laëtitia
Très propre, bon état, chambre spacieuse et personnel agréable.
Business
10/10
Exceptional
04 Jul 2025
Dominique
De passage de retour
Partner
10/10
Exceptional
19 Jun 2025
Salim
Parfait pour une famille.
Friends_and_family Family
10/10
Exceptional
08 Jun 2025
Onden
Personnels et locaux agréables
Friends_and_family Family

Location & surroundings

Hotel Akena Troyes La Chapelle Saint Luc
Rue De L Orme De La Croix, La Chapelle-saint-luc, France

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Hotel Akena Troyes La Chapelle Saint Luc

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