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Zenao Appart Ha Tels Troyes

Troyes · France

1 Cours JacquinView location

8.8/10Excellent593 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.6/108.6
Condition9.0/109.0
Location8.4/108.4
Neighborhood8.0/108.0
Value8.2/108.2
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Zenao Appart Ha Tels Troyes

Zenao Appart Ha Tels Troyes does not operate a 24-hour reception.

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With a stay at Zenao Appart'hôtels Troyes, you'll be centrally located in Troyes, a short 9-minute walk from Espace Argence and 10 minutes by foot from Museum of Modern Art.

This aparthotel is 0.6 mi (1 km) from Basilique St-Urbain and 0.9 mi (1.4 km) from Centre de Congrès de l’Aube. Make yourself at home in one of the 22 guestrooms, featuring kitchenettes with refrigerators and stovetops.

Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.

Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 8:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Minimum guest age is 18 No alcohol served onsite Professional property host/manager Guests must provide health documentation Guests must provide a negative COVID-19 test result Guests must provide proof of COVID-19 vaccination Property does not offer onsite COVID-19 testing Pets allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Property follows sanitization practices of Sanitary Protocol (UNPLV - France)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • An effective city/local tax rate of 4.40 percent will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • Alcohol is not served at this property.
    • The property is professionally cleaned.
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • Special Instructions
    This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
    • This property accepts credit cards; cash is not accepted
    • Long-term renters welcome
    • Seniors-only community
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher and a security system
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 4 for children
    • Self parking fee: EUR 5 per night
    • Pet fee: EUR 5 per pet, per night
    • Service animals are exempt from fees
    • Late check-in fee: EUR 5 for check-in between 8:00 PM and midnight
    • Late check-out fee: EUR 20 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    French

    Spanish

Nearby attractions

Seine 0.1 km / 0.1 mi
Musée Saint-Loup 0.4 km / 0.3 mi
Cathédrale St-Pierre et St-Paul 0.5 km / 0.3 mi
Espace Argence 0.7 km / 0.4 mi
Apothicairerie de l'Hôtel-Dieu-le-Comte 0.8 km / 0.5 mi
Museum of Modern Art 0.9 km / 0.5 mi
Marché Des Halles 0.9 km / 0.6 mi
Cité du Vitrail 0.9 km / 0.6 mi
Basilique St-Urbain 1 km / 0.6 mi
Théâtre de la Madeleine 1.1 km / 0.7 mi
Église Ste-Madeleine 1.2 km / 0.7 mi
Centre de Congrès de l’Aube 1.2 km / 0.7 mi
Ruelle des Chats 1.3 km / 0.8 mi
Maison de l'Outil et de la Pensee Ouvriere 1.6 km / 1 mi
St-Pantaleon Church 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 46
  • hotel
  • Car parkExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Zenao Appart Ha Tels Troyes

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Zenao Appart Ha Tels Troyes

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Zenao Appart Ha Tels Troyes

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Zenao Appart Ha Tels Troyes

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Zenao Appart Ha Tels Troyes

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Zenao Appart Ha Tels Troyes

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Zenao Appart Ha Tels Troyes

8.8
Excellent
593 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
9.0 /10
Location
8.4 /10
Neighborhood
8.0 /10
Value
8.2 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
08 Jul 2026
Kenneth
Friendly helpful staff. Some construction work going on in the area so there is a lot of dust. Good location though and nice big rooms. No air con so a little hot but we were given extra fans.
Partner
8/10
Excellent
22 Sep 2025
Sue
Nice large studio apartment in great location. Walking distance to the town centre. Unfortunately the building is in the middle of a building site at the moment. It is however quiet. Would not recommend for mid summer as no aircon but with a fan was ok in cooler times.
Leisure
8/10
Excellent
05 Jan 2025
Richard
We like staying here and would stay there again.
6/10
Pleasant
24 Mar 2024
Verified traveler

Central position

Very basic accommodation however spotlessly clean & very nice staff. Great position, approximately 10 min walk from centre of town. Secure underground car park. Good , inexpensive continental breakfast. Slightly odd that the hotel seemed to be part of a complex with assisted living for elderly!
Partner
10/10
Exceptional
24 Feb 2024
Eric
spacious
Friends_and_family Family
4/10
Poor
01 Jan 2024
Suzanne
Reception was not manned and I missed the instruction to submit arrival details 24 hours in advance so we had to go for a walk and come back later. Apartment was large but not well equipped. I have stayed in much nicer places for a similar price. However, good underground parking and not far to walk into centre of old town. Situated in middle is decaying industrial site which was interesting!
Leisure Partner
6/10
Pleasant
03 Sep 2023
Michael
Decent overnight stay. Clean and tidy, great location. Challenging check-in/parking process. No air conditioning. Random selection of kitchenette equipment.
Partner
8/10
Excellent
01 Aug 2023
Verified traveler

Great studio

Very serviceable and clean studio apartment in a quiet neighbourhood just outside of city centre. Loved having the balcony overlooking the river.
Partner
10/10
Exceptional
22 Oct 2022
Marcus

Well worth a visit

This is the second time we have stayed here and hopefully we will return next year and stay for a longer period. On first seeing the property from the road it appears to be derelict but once you are down the drive there is a new modern building. The original derelict part of the site is now being developed and it will be interesting to see the result. As stated in the details the apartments are part of a sheltered housing scheme for older people but don't let this put you off . The apartments are clean modern an very nicely furnished with windows opening onto,the canal. Parking is 5 euros a night in a secure carpark. The cathedral and town centre is a very short walk away and Troyes is a beautiful old city well worth a visit,
Partner
8/10
Excellent
07 Oct 2022
Peter

One night stay enroute to Switzerland

We have stayed here many times enroute to Switzerland. We have always been very pleasedwith everything . However this time the APARTMENT HAD NOT BEEN CHECKED THOROUGHLY as only one small pan, no frying pan, no teaspoons,only one wineglass, no dishes to heat anything in microwave. The overall room was very clean and checkin very quick
Partner
10/10
Exceptional
05 Feb 2022
Peter

Great accommodation at a budget price

A huge appartment
Partner
10/10
Exceptional
30 Oct 2021
Marcus

Excellent

Like all the other reviews we were unimpressed by the exterior but once we entered the hotel reception our opinions began to change. The reception area was attractive and we were welcomed by a very pleasant young man. The apartment was large well appointed, modern and attractively decorated. It was a pleasure to stay there.
Partner
8/10
Excellent
10 Sep 2020
John

looks recently built and worth a visit

Unusual set up but it works well. Helpful lady on reception checked us in early and showed us where our room was. Only a short walk to the beautiful old town where we spent the afternoon. A good stop over on our way to Italy
Partner
8/10
Excellent
11 Aug 2020
MaggyandKeith
Spacious and well appointed. Plenty of parking. Our dog was welcome. Very convenient for an overnight stay on the way to the Alps
Leisure Family
10/10
Exceptional
23 Dec 2019
Sophie
+ : spacieux, confortable, proche du centre ville (moins de 10min à pieds), accueil sympathique, parking gratuit à disposition.

- : Odeur de cigarette dans la chambre, travaux dans la rue (pas la faute de l’hôtel mais un petit peu dérangeant malgré tout), un des deux verres à vin était fissuré..
Partner
6/10
Pleasant
10 Oct 2019
Aidan

Bad experience

Couldn’t find booking when checking in, Booked twin room and gave us double room and never gave us a fob to get in at night so had to wait outside front door till some guest arrived and left us on
Friends_and_family Friends
8/10
Excellent
04 Oct 2019
Verified traveler
Fresh new look. Adjacent to the Seine. Close to Troyes centre. The area to the front of the hotel could do with tarting up.
Leisure Family
10/10
Exceptional
03 Oct 2019
Peter

Excellent appartment close to town centre

The appartment is in a relatively new block half of which is an old peoples home. The appartment was spacious, well equipped and very clean. Check in staff very friendly. 20 minutes walk to Troyes old town centre with plenty of restaurants.
Partner
10/10
Exceptional
16 Sep 2019
Verified traveler
Short walk to city center from this spacious, clean and safe hotel. It was superb, until we went to breakfast. Skip the breakfast and you’ll be astounded by this place.
Partner
6/10
Pleasant
13 Sep 2019
Gardner

Good value but don't opt for the breakfast!

Quite reasonable, room was good and generous size with handy kitchenette. The really disappointing element was the breakfast - where the service was non-existent and most items guests had to hunt down themselves. An odd arrangement, an aparthotel alongside rooms for elderly people, not sure that really worked. Fairly handy for a fabulous city.
Partner
10/10
Exceptional
07 Sep 2019
Verified traveler
Absolutely immaculate! Spacious, easy access to centre, safe parking at 4 euros.
Leisure Partner
6/10
Pleasant
21 Aug 2019
Verified traveler
The shower was not good. No shower stall. Floor was always wet.
Lots of room in there with living space and bed room. Furniture was limited. Breakfast was fine. Parking was free outside.
Local area had lots of old architecture. Very interesting.
Leisure Friends
10/10
Exceptional
14 Aug 2019
Verified traveler

Great value

Large clean and decent location
Friends_and_family Family
8/10
Excellent
08 Aug 2019
Verified traveler
Easy to walk to Troyes and secure underground parking. However, this is actually a Retirement Home with residents.
Leisure Partner
10/10
Exceptional
25 Jul 2019
Kate

Great place to stay to visit Troyes

These apartments are very efficiently run, comfortable, well-equipped and clean, within easy walking distance of the old town centre and all attractions. The guy on duty was very friendly, helpful and proudly knowledgable about the town’s resources and history. Free parking on site. Top marks!
Partner
10/10
Exceptional
23 Jul 2019
Thea M

Worthy praise

Very neat, clean studio apartment within 5 mins walking distance of the beautiful town of Troyes.
Self
8/10
Excellent
20 Jul 2019
Verified traveler
Economically priced accommodation close to the city centre; friendly staff
Friends_and_family Partner
10/10
Exceptional
28 May 2019
Linda

Excellent would stay again. Very clean and great s

Excellent would stay again. Very clean and great service 😍 waterfall outsider our bedroom
Partner
10/10
Exceptional
26 May 2019
Verified traveler
Easy walking distance to old town. Parking on site.
Large apartment
Leisure Family
8/10
Excellent
20 May 2019
Verified traveler
Very nice large apartment overlooking the Seine. Light and airey. Extra pillows would be good.
Leisure Partner
6/10
Pleasant
01 May 2019
jane

Disappointed

Moody rude guy checked us in. Despite listing saying English spoken he refused to speak any. Made us pay for car park even though another older couple were allowed to just leave their car outside in the middle of the yard for free. Also we picked this as it says city centre but it's actually a good 15-20 min walk to the centre. You are on a main road, with no amenities/bakeries/shops anywhere. It's actually better to stay on the outskirts of town so at least you can get a bite to eat or even a croissant for breakfast. Rooms are spacious and functional but very bare.
Partner
6/10
Pleasant
26 Apr 2019
Verified traveler
a bit disappointed that after a stay of 7 night late checkout was charged a 20 euro an hour.
Friends_and_family Family
8/10
Excellent
09 Apr 2019
Simon

pleasatn accommodation in good location for town

disconcerting that surrounding area is semi-derelict which impacts on entrance to apartments. very dusty etc. Perhaps beyond the control of the owner. Otherwise; god location, efficient check in and good accommodation.
Family
10/10
Exceptional
10 Mar 2019
Frank

Amazing place, fantastic value

Amazing residence, and amazingly good value for money. I found it hard to believe that the apartment would actually be good for it's price, but it was: very comfy, spacious, stylish, a good bed and a small but functional kitchen, with free parking and very close to the centre of Troyes. Walking distance to pubs and restaurants is a little more (10-15 min or so), but well worth it. The residence is in a reclaimed industrial building and shares its space with a senior residence, and though it may look a bit weird, it actually is wonderful.
Partner
10/10
Exceptional
19 Jan 2019
david
New apartments very close to old town, good reception staff, comfortable beds
Partner
8/10
Excellent
24 Oct 2018
Guy
A good basic hotel, which was good value for money
10/10
Exceptional
23 Aug 2018
Jose

Good value in Troyes

The hotel is new and amenities are great. Free parking on the premises. Check in was very easy and when we did not have change for the soda machine, the receptionist brought us 2 bottles of cold water and some fruit. Breakfast is great but you must purchase for 9 Euro if you get the on-line price. On the down side, the hotel is hard to find. It is not visible from the street and signage was poor. No air conditioning.
Partner
10/10
Exceptional
18 Aug 2018
Verified traveler
Lovely apartment, great service from the staff on reception. The bed was a little tough for my liking but otherwise very nice!
Partner
10/10
Exceptional
02 Aug 2018
Jean

If you stay here in a heatwave....

No air conditioning—as fully disclosed on their website. Otherwise great. Super clean. Nice staff. In a ruined factory on the infant Seine. Very cool.
Partner
10/10
Exceptional
01 Aug 2018
Brian

Zenao Review

Great location. Receptionist could not have been more helpful. Perfect for our overnight stay.
Partner
10/10
Exceptional
30 Jul 2018
Pamela

Almost perfect

A very roomy apartment with everything needed for the stay. Staff were extremely helpful and efficient. Plenty of parking outside but we paid a bit extra to park securely and put the car in the shade.
10 minutes walk to the cathedral and about 15/20 minutes to main restaurants and city centre.
Unfortunately we sheltered in our too which registerex 30 degrees all night. No air conditioning but at least an electric fan could have been supplied in such extreme heat. This is the only reason I downgraded rating from all excellent
Bed very comfy Plenty of hot water
Partner
10/10
Exceptional
03 Jul 2018
Veronique

Large apartment!

Very spacious, airy, apartment. Close to shopping and center.
10/10
Exceptional
16 May 2018
Katherine

Comfortable apartment hotel stay in Troyes

A little off the beaten path, don't be put off by the entrance (into a courtyard between two former industrial buildings still being renovated). The staff were very friendly and helpful, the room was very large with views over the river. Especially good for travellers with mobility concerns as half the property is a retirement community so there are ramps and all rooms have wide doors and wheelchair accessible bathrooms. There is secure underground parking but it was fine to park in the courtyard (for free). It's a 15 minute walk to the centre. The breakfast selection was a little limited still had the key items (pastry, cereal, coffee, juice etc.). The kitchenette could have been a tiny bit better stocked but again had the necessary basics which was all we needed. Definitely one we would stay at again!
Partner
10/10
Exceptional
18 Mar 2018
william

Lovely staff and stay

Easy to find, excellent staff , perfect English, took us to apartment, explaining history of building etc. Very good.
Room was spacious, nicely furnished, nice balconies, kitchen bits and pieces for two. Comfortable bed, crap pillows but we asked for two more. Car Park is available for 5 Euro, we left car outside which was absolutely fine.
WiFi is a nightmare to set up , even step by step explanation, took a while to get password etc.
0verall very good, coming back next year...
10/10
Exceptional
01 Jan 2018
Verified traveler
An excellent stopover. Very clean and spacious and extremely well equipped.
Partner
2/10
Poor
16 Nov 2017
Verified traveler

worth ever hotel in Troyes, France.

This hotel is very hard to find. when you drive to parking lot you will feel like in the dangerous zone. I arrive after 10PM and waited outside for an hour and must have to call hotels.com to reach hotel personnel to open the door. the hotel is by water reservoir and water running allnight long and you can not sleep at all. the lady at receiption desk was very very rude, when i question about late check-in fee, she said if you don't pay it she will call the police. It's very racist and treat asian people like trash. Never stay in that hotel again!
Partner
10/10
Exceptional
16 Oct 2017
Ben

Hidden ge

Great spacious apartment, very friendly staff
Partner
8/10
Excellent
04 Oct 2017
Paul

Great deal in Troyes

We really enjoyed staying in this allmost brand new facility. The room was spacious, clean and comfortable and perfect for budget travel. The staff were curteous and the free underground parking was safe and secure. The location was also a big plus as we were able to just leave the car and walk to the old town in minutes.
Partner
8/10
Excellent
01 Oct 2017
Lynne

Lovely city and good hotel.

Very modern, clean and \"industrial chic\", VERY reasonably priced. 10 minutes walk to cathedral, 15 minutes to bars, restaurants etc. Strange surroundings - several derelict buildings on either side. Excellent value breakfast at 6.5 euros. Large room with microwave, hobs, fridge etc. Free secure parking. Troyes itself is a lovel city. Museum of modern art and museum of St. Loup both good. Essoyes (35 miles away) definitely worth a visit - excellent Renoir exhibition and village trail with fantastic newly-opened house and studio full of artefacts from his life - as if the family had just upped and left! A great place for a 4 day stay.
Partner
10/10
Exceptional
28 Sep 2017
jayne

Like your own comfy, new flat

Gorgeous little apartment, a recently converted old factory development. TV, suite, comfy bed and gleaming shower room. Balcony overlooking canal and buffet breakfast room overlooking the bubbling Seine. Feel that we'll be back for a long weekend.
10/10
Exceptional
26 Aug 2017
Kirsty

Perfect.

Lovely, staff couldn't have been more helpful, the apartment was spotless and the location was perfect. Will definitely be back.
Partner
10/10
Exceptional
08 Aug 2017
Alfredo

Amazing location moderate price

Best value for money
Partner
8/10
Excellent
24 Jun 2017
Richard

June break 2017

Lovely hotel new build opened in February. There is no bar as listed which was a negative as had to walk 10 minutes to nearest one. City centre old town is about 15 minutes and has bars and restaurants a plenty.
Gorgeous weather could have done with air con as with balcony doors open there was a lot of road noise at all times.
Hotel is built on an old factory site that is still been renovated. Hotel itself was spot on. Just a few issues. I would stay again as rooms where big clean and had wet room. Staff where very helpful and welcoming.
And summer solstice music festival was a bonus and should not be missed
Partner
10/10
Exceptional
18 Jun 2017
Alistair

Very good!

Very new Appart'hotel with good facilities. Good location and all important safe parking under the property. A great place!
Partner
2/10
Poor
21 Jun 2026
Esther
Je zit hier in een bejaarden huis, met dito geur, die enkele kamers verhuurd. De kamers lijken niet op de foto, over de banken zit een matras hoes en het kan schoner, kit met schimmel bijvoorbeeld. Er is geen airco, dus zomers zweet je je een bult. Het ontbijt is zeer sober maar oké.
Ik zou even verder zoeken….
Partner
8/10
Excellent
19 Jun 2026
Christophe
Le personnel est très accueillant, souriant et chaleureux. On se sent très bien accueilli.
Les chambres sont propres et disposent de tout ce qu'il faut (un peu de vaisselle, un frigo, un micro-onde, ...)

Je reviendrai bien volontiers si l'occasion se présente, mais pas en période de canicule ... car les chambres ne sont pas climatisées. Attention c'est à prendre en compte si vous êtes sensibles à la chaleur.
Self
8/10
Excellent
29 May 2026
reynald
Personnel très serviable et sympathique
Self
8/10
Excellent
03 May 2026
Bezzaouya
Établissement paisible et propre
Le seul le lit un peu petit
Partner
10/10
Exceptional
22 Apr 2026
THIERRY
Bonjour, client régulier, le concepte me plaît et le personnel est très agréable. Un appartement pour le prix d'une chambre c'est excellent et le centre-ville ou les prix sont prohibitifs est à 15 mn à pied. Une grosse cascade ou le bruit de l'eau de la Seine me relaxe et chante à mes oreilles....
Business
10/10
Exceptional
20 Apr 2026
Alain-Paul
Magnifique !
Partner
10/10
Exceptional
17 Mar 2026
Isabelle
Chambre propre
Partner
8/10
Excellent
06 Feb 2026
Pierre
L’appartement est spacieux
Business
8/10
Excellent
17 Aug 2025
Isabelle
Séjour correct Personnel sympathique
Partner
10/10
Exceptional
22 May 2025
valerie

Parfait comme d’hab.. 😀

Résidence mixte près du centre ville, parking souterrain et accueil sympathique.
Personnel discret et agréable.
On attend avec impatience la fin des travaux.
Business
2/10
Poor
27 Mar 2025
Aurélien

Plus jamais

Décevant
Business
10/10
Exceptional
10 Mar 2025
Jacky

Je recommande

Appart’hotel bien situé, beaucoup d’espace et très agréable.
Bon accueil.
Partner
10/10
Exceptional
13 Feb 2025
Hamadi
Très bon rapport qualité prix et tres bon acceuil de la part du directeur et de sa collaboratrice.
Partner
2/10
Poor
13 Nov 2024
Pierre

C est plus un hopital qu un hotel...

On est logé dans une maison de retraite, tres bruyant avec un cours d eau agité le long de l etablissement
Business
6/10
Pleasant
17 Sep 2024
Pascale
Chambre très vetuste, chambre vue sur travaux 😐 et très bruyante du côté de la cascade.😱
Parking payant
L'avantage est d'être près du centre de Troyes Réceptionniste très accueillant 😃
Business
10/10
Exceptional
14 Apr 2024
Adrien
…
Business Self
6/10
Pleasant
23 Mar 2024
gilles

Correct mais sans plus

Établissement correct mais cependant parking payant alors que stipulé disponible.
Literie un peu molle .
Partner
8/10
Excellent
29 Feb 2024
rodolphe
Bien sauf la literie trop molle
Business
6/10
Pleasant
31 Jan 2024
Jérémy
Dommage qu'il soit pas précisé que le parking est souterrain donc limité en hauteur... De plus centre ville mais loin de tous commerce. Il faut aussi préciser que c'est dans une maison pour séniors, un peu spécial le concept.
Business
6/10
Pleasant
27 Jan 2024
Verified traveler
Propreté accueil impeccables comme toujours mais literie très variable selon les chambres et cette fois ci très inconfortable. Difficulté aussi à régler le chauffage ( radiateur seulement dans la salle de bains donc ouvrir ou fermer la porte la nuit pour avoir une température correcte …)
Friends_and_family Family
6/10
Pleasant
18 Dec 2023
Bo
Good: location with secure parking.
Poor: standard and breakfast in an elderly home…
Partner
10/10
Exceptional
11 Dec 2023
Fabienne

Petite halte

Très bonne idée des appartements hôtel dans une résidence pour personne âgés. Nous reviendrons pour une halte sur notre trajet. Petit déjeuner très bon. Il y a tout ce qu il faut.
Partner
6/10
Pleasant
29 Sep 2023
Rob
Locatie prima, vlak bij centrum. Smalle bedden. Lawaai van de langsstromende rivier. Behulpzaam personeel.
Leisure Partner
6/10
Pleasant
03 Sep 2023
Jean-Philippe
Entrée pas très chic. Impression de dormir dans un hôpital. Personne à l'accueil au moment du départ ( 10h) pour remettre la clé.
Il y a mieux...
Leisure Partner
10/10
Exceptional
14 Jul 2023
ALEXIS
Hôtel très sympa
Je recommande
Business
10/10
Exceptional
12 Jul 2023
Denys

Allez y les yeux fermés

Appart’hotel topississime !!!!!
Tres bien place, très propre, equipe au top....que dire de plus.
A chaque fois que je suis en déplacement à Troyes, je me pose là pour me détendre de ma journée de travail. Il y a comme un air de chez soi......!!!!
Je recommande vivement.
A tres vite l'équipe.
Business
10/10
Exceptional
08 Jul 2023
Emilie

Superbe et calme !

J’ai adoré mon séjour. Superbe appartement. Propre, calme avec une superbe vue sur la rivière. Je recommande fortement.
Business Self
8/10
Excellent
28 Jun 2023
Jean Pierre

Toujours excellent

Voir mon commentaire de l’an dernier
Partner
8/10
Excellent
26 May 2023
Günter
Alles gut!
8/10
Excellent
12 May 2023
Olivier

Petit déjeuners

Petit déjeuner pas avant 8h00 !!
Business
10/10
Exceptional
22 Jan 2023
Roseline

Un sejour confort

Un sejour d'une nuit qui sest tres bien passee, ce netait pas prevu que nous dormions sur place mais nous avons eu la chance de reserver cet hebergement bien equipé, confortable et propre.
Nous recommandons
Partner
10/10
Exceptional
21 Oct 2022
thierry

Cool

Toujours aussi bien. Petit bémol les travaux qui s'éternisent au niveau du terrain.
Business
8/10
Excellent
13 Oct 2022
Jean Pierre

Endroit atypique que nous avons apprécié

Séjour agréable et confortable d'une nuit dans un lieu atypique qui mêle Apart hôtel et Résidence Senior sur un ancien site industriel très bien rénové.
La chambre-studio est grande, confortable et bien équipée.
Le petit déjeuner pris dans la salle commune de la Résidence Senior est classique et correct.
Seul petit bémol, la distance avec le centre touristique de Troyes (environ 1km) donc pas recommandé si vous êtes pressés ou si vous avez des difficultés à marcher.
Tout confondu, nous avons aimé et nous recommandons l'endroit.
Partner
10/10
Exceptional
21 Sep 2022
Michael

Dejlighed stor lejlighed til rimelig pris

Dejlig stor lejlighed og hotel. Omgivelserne trænger kraftigt til renovering, men priser var meget rimelig. Tæt på centrum.
Partner
10/10
Exceptional
17 Sep 2022
Nasser

contact

Personnel hyper sympa et très arrangeant suite à notre séjour. Très bonne communication.
Partner
2/10
Poor
05 Aug 2022
Katrin

Schrecklich 😫

Das war kein Appartementhotel, das war ein Altersheim mit nicht vermieteten Studios, die man dann kurzerhand zu Ferienappartenents umbenannt hat. Schrecklich!😫
Partner
4/10
Poor
30 May 2022
Naila

Je n’y retournai pas

Je n’y retournerai pas, très mal situé sur troyes, Les chambres intègrent un centre pour personnes âgées, en pleine canicule il n’y a pas la climatisation. Le petit déjeuner n’est pas foufou. Sinon n’es appartement sont spacieux et correctement équipés
Business
8/10
Excellent
26 May 2022
Jérôme
Très bon séjour. Endroit calme car c'est aussi une résidence senior.
Par contre le parking n'est pas compris.
Et les places devant l'établissement (usine en friche) ne sont pas autorisées. C'est le seul bémol.
Sinon c'est confortable, propre, accueillant et proche du centre historique.
Business
4/10
Poor
03 Apr 2022
Clarenton
Une douche ou l’eau du bain se déplace dans toute la salle de bain c’est pas super
J’étais obligé de passé la raclette pendant la douche pour éviter que tout la salle de bain soit blindé d’eau et même dans la pièce principale
Business Self
10/10
Exceptional
20 Mar 2022
Nathalie
Très bien. Un vrai appart très lumineux. On s'y sent très bien. Je recommande sans hésiter.
Leisure Family
10/10
Exceptional
10 Mar 2022
Sebastien

Agréable séjour

Appart très sympathique,spacieux et bien équipé
Situé dans une résidence senior un peut inhabituel mais très au calme
L équipe est très aimable et accueillante
Nous recommandons
Partner
10/10
Exceptional
06 Mar 2022
Christiane

Empfehlenswert

Sehr gut gelegen zur Altstadt von Troyes. Sehr nettes Personal! Late arrival kein Problem! Die Appartements sind eher für einen längeren Aufenthalt, sehr großzügig, Schlafzimmer, Wohnzimmer mit kl Küche, Ankleideraum und Bad. Alles sauber und zweckmäßig. Gerne wieder! Merci
Self
10/10
Exceptional
03 Mar 2022
W

Aan rand van centrum, rustig

Mooi appartement aan de rand van het oude centrum. Ruim met aparte grote slaapkamer. Eenvoudige keuken. Rustig.
Partner
8/10
Excellent
31 Jan 2022
Eric
Proper en net, vollledig appartement ter beschikking aan zeer schappelijke prijs.
Business
10/10
Exceptional
24 Jan 2022
STEPHANE

Week-end à Troyes

Chambre confort et bien chauffée. C’était bien pour faire un week-end de solde à Troyes.
Partner
10/10
Exceptional
16 Jan 2022
pascal

Cool

Super accueil,convivial, très calme seul bémol, chaises très tachées et divan très vieux et inconfortable et le manque de petites cuillères !
Un grand merci au personnel très sympa et serviable.
Partner

Location & surroundings

Zenao Appart Ha Tels Troyes
1 Cours Jacquin, Troyes, France

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Zenao Appart Ha Tels Troyes

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