Name: Rivera Family Airport Apartments
Address: El Cacique, Rio Segundo, CR

4/10

Poor

04 Apr 2026

Maria

Terrible check in experience. I arrived late, just wants to sleep after a long day of travel. The bar next door has super loud terrible karaoke, the place was dark, they didn’t have my booking accounted for, it took them over 40 minutes to figure out what to do, they called some guy on the phone who spoke to me in a bad tone, and then they paid for an uber to move me to another location over 5 minutes away (at almost 1am) when the main reason I booked this place is because it was right in front of my car rental place. The next location was weird , and the room was right above a noisy road with traffic all through the night, didn’t sleep well. You get what you pay for, my mistake for choosing one of the cheapest options and expecting something decent. The other reviews here were misleading compared to my experience.

Self

2/10

Poor

27 Mar 2026

ROSEMARIE

Horrible service! We booked room a month ahead of time and when we got there 12 am they had no room available for us. After 3 hours of bugging and calling them they finally gave us a room at another hotel that was very low budget. Dirty! Towels smelled horrible! There wasn’t any toilet better. The area was sooo bad. Overall horrible experience!

Family

8/10

Excellent

18 Mar 2026

Joseph

The Rivera is in a working class neighborhood close to the airport. It is reasonably priced and the staff were very hospitable. There are shops and a pub nearby.

Self

4/10

Poor

14 Mar 2026

Catherine

Not sure id recommend for single travellers it's on a back street - near a busy bar. i turned the fan on to drown out the street noise. Lots of men hanging around. But you get what you pay for. clean comfortable bed. Basic apartment but fine for just a sleep over

Self

2/10

Poor

08 Mar 2026

Marcela

I never stayed there. They canceled my booking and sent me to a house. The place was very dangerous.

Friends

8/10

Excellent

12 Feb 2026

David

Clean, super good staff. Only problem was no water in the morning.

2/10

Poor

02 Feb 2026

Jenna

Stayed here for a few hours before our flight home and after a long road 5 hour road trip from Quepos.

8/10

Excellent

19 Dec 2025

Benjamin

A clean no frills room with comfortable bed and essential amenities.

10/10

Exceptional

07 Dec 2025

Althea

This place is so beautifully unique!! Staff was great, rooms are amazing and large and mine even has a balcony! Close to food and drink, would stay here again in a heartbeat. If you can appreciate a one-of-a-kind place to stay this is for you.

Business_and_leisure Self

6/10

Pleasant

22 Nov 2025

john Allen

The staff are very nice and very helpful

Self

2/10

Poor

22 Aug 2025

Leo

No water

Leisure Self

2/10

Poor

30 Jul 2025

John

Pitchers are deceiving very poor conditions

10/10

Exceptional

24 Jul 2025

El

Nice place, great breakfast and friendly staff.

Business_and_leisure Self

10/10

Exceptional

21 Mar 2025

Kevin

I like this place because it was so close to the airport and not real expensive. We only stayed one night so we could catch our plane early in the morning. At first I wasn’t sure how safe the area was when we first pulled up but once we stayed for a little while and watched the people walking around the streets we realized it was very safe. Perfect for what we needed

Leisure Partner

2/10

Poor

06 Mar 2025

Verified traveler

While the owners were helpful, the property had a bad odor with stagnant water in the bathroom

Partner

2/10

Poor

06 Feb 2025

Mark

Do not pay in advance.

There was no water. Claim a broken watermain is the problem, but disappointed to find this after we check in and try use the toilet!
The bathroom is very small, less than 4 feet wide and the toilet is too close to the shower.
The room was clean, but getting to the room was treacherous. Uneven riser heights on the steps and very narrow passages.

Partner

10/10

Exceptional

02 Feb 2025

John

The airplane and construction (?) noise was a bit high but I slept ok . Good food, good sevice, very polite. Good price.

10/10

Exceptional

28 Jan 2025

Verified traveler

Close to SJO Shuttle Location

There was a hiccup with the booking, but they went above and beyond to make it right.

Self

2/10

Poor

08 Dec 2024

Justin

I booked and paid for a room 2 months in advance. Their listing says rooms are not guaranteed unless paid in advance. I received a message about 18 hours before check in time that they were overbooked and were moving me to a different location. I said this was unacceptable as the new location was far from where I needed to be and was not in a good neighbourhood. They said they were sorry about this and that they were having problems with Expedia and the overbooking was Expedia’s fault not theirs. told them I would be cancelling my reservation and that there would be no problems as long as there was a refund. Then total since. Expedia is also getting total silence from them.

6/10

Pleasant

13 Oct 2024

Sarah

Very close to the airport, but we stayed only for one night because we had a late flight in. We wouldn’t stay here for the whole duration of our trip - but it got the job done for a night to sleep.

Leisure Family