CryptoTraveler
cryptotraveler

Show prices in

Choose a currency for your trip.

More currencies

More crypto

Prices refresh when you change currency.

Find your next stay

Hilton Garden Inn San Jose Airport City Mall

San José / Central Valley · Costa Rica

Francisco J. Orlich Road Next To City MallView location

9.0/10Excellent2,136 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.2/109.2
Condition9.4/109.4
Amenities9.2/109.2
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hilton Garden Inn San Jose Airport City Mall

Enjoy stunning views and convenient access to attractions in Alajuela. Our hotel, located near Route 1, is just three minutes from SJO International Airport, with a complimentary shuttle service provided.

We're right next to City Mall Alajuela and a mile from the city center, home to museums and other points of interest. Unwind in our heated outdoor pool or savor cocktails at our lounge and pool bar. This 149-unit hotel offers complimentary Wi-Fi in public areas.

While our reception isn't open 24/7, we offer convenient on-site parking. Please note some services may incur a fee.

Read more about this hotelShow less

With a stay at Hilton Garden Inn San Jose Airport City Mall in Alajuela (Los Molinos), you'll be steps from City Mall and a 3-minute drive from Casino Fiesta. This hotel is 14.7 mi (23.6 km) from Poás Volcano National Park and 9.9 mi (15.9 km) from Multiplaza Mall Escazu.

Make yourself at home in one of the 149 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Alajuela? This hotel has 2054 square feet (191 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Pet friendly
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 35 Pet max weight (per pet) in lb is 77 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Apple Pay and PayPal
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
    • Property Registration Number 99286738
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 20 to 25 for adults, and USD 10 to 15 for children
    • Pet fee: USD 50 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

City Mall 0.1 km / 0.1 mi
Juan Santamaría Park 1.3 km / 0.8 mi
Alajuela Cathedral 1.5 km / 1 mi
Central Market Alajuela 1.7 km / 1.1 mi
Plaza Real Alajuela 1.8 km / 1.1 mi
Central Park 1.8 km / 1.1 mi
Juan Santamaria Historical Museum 1.9 km / 1.2 mi
Casino Fiesta 2.5 km / 1.6 mi
Estadio Alejandro Morera Soto 2.6 km / 1.6 mi
Ojo de Agua Spa Park 5.1 km / 3.2 mi
Parque Viva 7.6 km / 4.7 mi
Casino Fiesta Heredia 7.9 km / 4.9 mi
Plaza Real Cariari 8.1 km / 5 mi
Global Park Free Zone and Business Park 8.3 km / 5.2 mi
Ultrapark Free Zone & Business Center 8.4 km / 5.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 149
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
Show 14 more facilities & services
  • Check-out hour
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • GymExtra charge
  • Restaurant
  • Meeting room
  • Business centreExtra charge
  • Outdoor freshwater pool: 1
  • Breakfast
  • Breakfast buffet
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEWDBL.VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    DOUBLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSIC ONE BEDROOMDouble or Twin • CLASSIC ONE BEDROOMDBT.AS-B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    Double or Twin CLASSIC ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 33 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Individually adjustable air conditioning
    • Wi-fi
    • Alarm clock
    • Toiletries
    • Hairdryer
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    Show all 9 amenities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    DOUBLE QUEEN SIZE BED

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Individually adjustable air conditioning
    • Wi-fi
    • Alarm clock
    • Toiletries
    • Hairdryer
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 33 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Mini fridge
    • Alarm clock
    • Wi-fi
    • Toiletries
    • TV
    • Hairdryer
    • Tea and coffee making facilities
    • Ironing set
    Show all 9 amenities
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    DOUBLE TWO DOUBLE BEDS

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Mini fridge
    • Alarm clock
    • Wi-fi
    • Toiletries
    • TV
    • Hairdryer
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 33 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Mini fridge
    • Alarm clock
    • Hairdryer
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • Tea and coffee making facilities
    • Toiletries
    Show all 10 amenities
    • Individually adjustable air conditioning
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    DOUBLE Accessible KING SIZE BED

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Mini fridge
    • Alarm clock
    • Hairdryer
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • Tea and coffee making facilities
    • Toiletries
    • Individually adjustable air conditioning
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BEDDBL.AS-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    DOUBLE CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible WITH VIEWSDOUBLE • Accessible WITH VIEWSDBL.H6-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    DOUBLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 33 m²DBL.QN-1
    DOUBLE QUEEN SIZE BEDPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Toiletries
    • Hairdryer
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wi-fi
    Show all 9 amenities
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    DOUBLE QUEEN SIZE BED

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Room amenities

    • Toiletries
    • Hairdryer
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wi-fi
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE MOUNTAIN VIEWQUADRUPLE • MOUNTAIN VIEWQUA.VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    QUADRUPLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room MOUNTAIN VIEWRoom • MOUNTAIN VIEWROO.VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    Room MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEW • 1 Bedroom • 33 m²DBL.VN-1
    DOUBLE MOUNTAIN VIEWPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Toiletries
    • Alarm clock
    • Wi-fi
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Hairdryer
    • Ironing set
    Show all 9 amenities
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    DOUBLE MOUNTAIN VIEW

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN-1

    Room amenities

    • Toiletries
    • Alarm clock
    • Wi-fi
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Hairdryer
    • Ironing set
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 40 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Hairdryer
    • Toiletries
    • Alarm clock
    • Wi-fi
    • TV
    • Individually adjustable air conditioning
    • Ironing set
    Show all 10 amenities
    • Tea and coffee making facilities
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    DOUBLE Accessible

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wheelchair-accessible
    • Hairdryer
    • Toiletries
    • Alarm clock
    • Wi-fi
    • TV
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 63 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    63 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Hairdryer
    • Toiletries
    • Alarm clock
    Show all 9 amenities
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    SUITE KING BED ONE BEDROOM

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    63 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Hairdryer
    • Toiletries
    • Alarm clock
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC ONE BEDROOMDOUBLE • CLASSIC ONE BEDROOMDBL.AS-B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    DOUBLE CLASSIC ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEW • 1 Bedroom • 33 m²DBL.VN-2
    DOUBLE MOUNTAIN VIEWPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Toiletries
    • Alarm clock
    • Wi-fi
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    Show all 9 amenities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hilton Garden Inn San Jose Airport City Mall

    DOUBLE MOUNTAIN VIEW

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN-2

    Room amenities

    • Toiletries
    • Alarm clock
    • Wi-fi
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hilton Garden Inn San Jose Airport City Mall

9.0
Excellent
2,136 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Mayra
Breakfast was amazing and the hotel bed was comfortable clean. Enjoyed the hotels toiletries as well.
Family_with_children
8/10
Excellent
20 Jul 2026
Sebastian
Cerca al aeropuerto, de mucha ayuda el estacionamiento y con cc comercial a lado , el desayuno es básico pero funcional.
10/10
Exceptional
19 Jul 2026
Gajendra Kumar
It is always a pleasure to stay at this hotel. The property, the place, the people everything excellent.
Friends
8/10
Excellent
19 Jul 2026
Dennis
Overall excellent…!
10/10
Exceptional
19 Jul 2026
Jenniffer
Everything was great
Partner
8/10
Excellent
18 Jul 2026
Wendy
The property was clean and well maintained. The front desk staff were outwardly polite but definitely had superiority complexes. The woman who was manning the restaurant however, was delightful! She was very friendly and kind.

The room was clean and comfortable but the bathroom is a death trap. The floors are slick marble and there are no grab bars to hang onto. My elderly mother had a very hard time just walking the couple of steps from inside the shower to the vanity.

The shuttle to the airport was definitely appreciated and the driver and door staff were very kind and helpful.
Family
10/10
Exceptional
17 Jul 2026
Sylvia
Great
10/10
Exceptional
17 Jul 2026
Wendy
Perfect hotel when arriving or departing from SJO. It’s clean, very nice and HUGE! The staff is so friendly. They offer an airport shuttle or easy parking if you have a rental car. It’s also connected to a casino and a huge shopping mall with lots of shops and dining options. We spent one night here before departing CR, but it was so nice, I wish we had a bit more time to explore the area and enjoy the hotel amenities.
Family_with_children
8/10
Excellent
15 Jul 2026
Samuel
Ok place. The casino next door is a better place to get food or drink than the actual hotel.
Self
10/10
Exceptional
13 Jul 2026
Orland
Convenient location to the airport.
Family_with_children
10/10
Exceptional
13 Jul 2026
Nancy
Clean room, friendly staff. Did see roaches when approaching the elevator
Family
10/10
Exceptional
13 Jul 2026
Irwin
Excelente servicio, limpieza. La comida deliciosa.
Partner
10/10
Exceptional
11 Jul 2026
Doug
great hotel - first class all the way.
10/10
Exceptional
10 Jul 2026
Kiryan
Excelente hotel. Muy cerca del aeropuerto a 5 minutos. Muy limpio y con un staff excelente. La habitaciones son grandes y moderna y lo mejor es que tiene un mall grande y puedes hacer las compras de último momento
Friends_and_family Friends
10/10
Exceptional
09 Jul 2026
Marien
El hotel es muy nuevo y céntrico. La limpieza era extraordinary. El Hotel queda a pasos del City Mall.
Family_with_children
10/10
Exceptional
08 Jul 2026
Estee
Very clean
Friends
10/10
Exceptional
07 Jul 2026
JOHNNY
Excelente lugar para visitar
Partner
10/10
Exceptional
07 Jul 2026
Fatemeh Sadat
Everything great
Self
8/10
Excellent
06 Jul 2026
ugo
Staff at reception wonderful.

Very nice and helpful. They were amazing on handling some inconvenience
10/10
Exceptional
06 Jul 2026
Jhonny
Excellent hotel for business and family plans. Love the distance between the Airport and the Mall.
Family
8/10
Excellent
06 Jul 2026
Angelina
Great stay for the night before traveling.
Partner
2/10
Poor
05 Jul 2026
Elizabeth
The fire alarm went off in the middle of the night and in the morning the power went out and we were in the elevator
Family
6/10
Pleasant
05 Jul 2026
Eric
So this place was a mixed bag: super friendly shuttle driver, spacious and clean rooms, and comfortable bed. Shower was good. You are very near to airport.
Downside: the hotel reception never responded to my pre-visit communication. Street noise from highway was not inconsequential on fifth floor.
For reasons nobody could explain the fire alarm went off three times between 430-5am. No word of apology from manager or reception. But at the buffet I learned breakfast was free. Which was appreciated, but badly communicated. This has a dedicated omelette station which is worth it.
Self
10/10
Exceptional
04 Jul 2026
Johnny
Clean and quiet; friendly and helpful staff; breakfast not included.
Partner
10/10
Exceptional
04 Jul 2026
Tamara
My stay was wonderful!! I highly recommend!!!
Self
10/10
Exceptional
04 Jul 2026
Nadiah
Very convenient location. Beautiful hotel and very nice customer service.
2/10
Poor
03 Jul 2026
Kris
It is an old property that needs to be remodeled, and I got bites on my legs from bed bugs
Self
10/10
Exceptional
02 Jul 2026
Kathy
The hotel was clean, spacious rooms, cute kids area, excellent front staff, including van driver and weight staff. I would definitely stay here again when in the area.
The only thing is with the showers when they installed the tile they didn’t angle it enough to go toward the dream, which seems to be common in Costa Rica.
Family
10/10
Exceptional
02 Jul 2026
Nicole M
100% recomendando el Hotel Hilton Garden Inn San Jose Airport City. El personal muy amable, las facilidades limpias, ordenadas y cómodas. Lo mejor queda muy cerca del aeropuerto SJO e incluye el transporte ¡Me encantó! . Reservé a través de Expedia y todo excelente !!!
Self
10/10
Exceptional
01 Jul 2026
Clay
Very nice
10/10
Exceptional
01 Jul 2026
katherine
Excellent!
Family_with_children
10/10
Exceptional
01 Jul 2026
KAMRAN
Conveniently located near airport and next to the city mall. Also have rental car facility for new cars and returns.
8/10
Excellent
01 Jul 2026
Milena
The room and facilities were excellent. Very convenient to the airport and shopping mall next door. The wifi wasn’t working in the room so I had to go to the lobby every time I had to send a message. No help from the front desk regarding this issue.
Self
10/10
Exceptional
01 Jul 2026
Michel
Hôtel pratique tout près de l’aéroport.Acces de l’intérieur à un centre d’achat à la nord-américaine… et un casino pour les intéressés.
Self
8/10
Excellent
01 Jul 2026
RICARDO
The only thing I didn't like was the shower. The floor is extremely slippery.
10/10
Exceptional
30 Jun 2026
Anna
The front desk staff were all very friendly and helpful! The room was basic, but very clean and comfortable.
Family_with_children
10/10
Exceptional
29 Jun 2026
Czeslaw
Very nice and clean hotel.
Family
10/10
Exceptional
28 Jun 2026
Elston
The hotel was very nice and clean and had lots of amenities, including gym and pool. Proximity to the airport and being attached to the mall were a huge convenience factor!
Family_with_children
10/10
Exceptional
28 Jun 2026
Maria Alejandra
Nice and excellent location
Family
10/10
Exceptional
26 Jun 2026
Jose
Se tuvo que llamar .. para mejor servicio
Friends
10/10
Exceptional
25 Jun 2026
Reynald
Very clean and comfortable hotel with very large rooms, bar and restaurant in the hotel so no need to travel unless you were looking for something more upscale there is an adjacent mall and casino not part of the hotel for additional nighttime entertainment. We arrived late and too tired to take advantage of that.
Partner
10/10
Exceptional
24 Jun 2026
Tangia
Everything was superb! The hotel was extremely clean, great customer service and food was delicious.
Friends_and_family Friends
8/10
Excellent
24 Jun 2026
Justin
I would totally stay here again. It's a great value for the price! It's so close to the airport and the shuttle is so efficient. There's a DUNKIN in the lobby, a total plus! The only downside was the traffic noise, as I was kept awake by honking horns in the night. Also, the restaurant - while it has great ambiance, the service was horrible. We waited so long to see a waitress, another 15+ minutes for our sparkling water to arrive, and even longer for the food. I wouldn't dine here again, but the hotel is great overall.
Business
10/10
Exceptional
24 Jun 2026
Sasha
Quick check in, very friendly staff, accommodated us for breakfast last minute
Family_with_children
6/10
Pleasant
23 Jun 2026
Steven
Room was nice location is great
Family_with_children
4/10
Poor
22 Jun 2026
Jennifer
Room cleanliness not great, and missing toiletries and tissues and they didn’t bring to room after being asked. Super thin walls and very noisy.
2/10
Poor
21 Jun 2026
Claudia
El baño estaba bien, pero los adultos mayores corremos el riesgo de caernos con mucha facilidad ; en caso de estar bien enjabonados. No se logra sostener.
Business
10/10
Exceptional
21 Jun 2026
Mackenzie
Great breakfast, many different options, rooms clean and cool
Friends
8/10
Excellent
21 Jun 2026
Yoshie
The room was small , dusty and a bit smelly from the bathroom this time. The last stay was amazing where the room was spacious and immaculate. However, I appreciate the complimentary water bottles. And I appreciate the shuttle bus service from the airport to the hotel. Very, very helpful. The staff were great as usual. For breakfast I wish to have menus instead of only buffet.
10/10
Exceptional
19 Jun 2026
Kristy
Amazing great location. Staff is amazing . Enterprise renta car is there and they make things easy for travel
Family_with_children
10/10
Exceptional
19 Jun 2026
Kristin
Very clean. Staff incredibly helpful. Close to the airport
Friends
10/10
Exceptional
19 Jun 2026
Beth
Great place and very helpful staff
Friends
10/10
Exceptional
18 Jun 2026
MIGUEL
Everything fine
10/10
Exceptional
18 Jun 2026
Mariane
Super hôtel! Le transport pour l’aéroport est très bien organisé par le personnel. Parfait pour une nuit avant de prendre l’avion.
Friends
10/10
Exceptional
17 Jun 2026
Yoshie
Great stay. Shuttle service was awesome!
Self
4/10
Poor
16 Jun 2026
Ashlee
This hotel seems to value a certain type of traveler, and we just didnt make the cut for being valued as guests here.

I felt aweful here, like a pest. I was never greeted by the staff, in fact i had to initiate conversation with the front desk to obtain my room key. They just kind-of ignored me.

Also, the bell boy looked at me so sternly i thought he was security lol. I smiled at him thinking he was security, then he lit up and grabbed a couples bags directly behind my partner and I. (& yes, they were)

I wrote management an email just saying how we just wanted to be treated with the same respect as the couple behind us, to which we wernt acknowleged.

First time at a Hilton and Last.
The Marriot always values me
Partner
4/10
Poor
16 Jun 2026
John
I had a terrible experience at check In with my family. The Gestapo-like demeanor of the front desk has always bothered me at this hotel, where I have stayed many times and otherwise like for the location, comfort, and proximity to mall, movie theatre etc. But this time, the checkin process was so humiliating that I will never come back here again. There are simply too many good hotel options nearby with much friendlier front desk staff and check in procedures.
Family_with_children
8/10
Excellent
15 Jun 2026
guadalupe
It was a great place to relax before my return home
Partner
10/10
Exceptional
15 Jun 2026
Michael
The hotel is well located for airport arrivals and departures, and is also dog-friendly. We also chose this hotel for the Enterprise car rental desk in the lobby - much more convenient. If you're peckish, try the chicken soup - it was a culinary surprise, and I would go back just for that!
Partner
4/10
Poor
15 Jun 2026
JOSE
Habitación filtraba pláticas y charlas de otras habitaciones, ruidos de niños gritando, se oían los vehículos pasar en la calle y las motos cuando aceleraban interrumpían el sueño, la vista excelente pero en la noche mucho ruido de todos lados, En mi reservación decía una cama Queen Size y me dieron una habitación con cama normal matrimonial que es más pequeña cuando fui a preguntar me dijeron muy tranquilos que las medidas eran de Europa que la Queen size era de ese tamaño, cuando no estamos en Europa estamos en Costa Rica, todos sabemos de los tamaños de las camas, super incómodo dormir en cama pequeña. El check out sólo una persona en recepcíón más de media hora de espera y tuve que preguntar si había alguien más para atender a lo que me respondió que sólo ella estaba. La factura me emitió una hoja sin membrete, le pedí una hoja membretada y se tardó otros 10 minutos para resolver, la espera era de más de 5 personas y se supone que uno lleva prisa para el aeropuerto. No espero volver nunca.!
8/10
Excellent
15 Jun 2026
Al
It was very close to the Airport, had a large shopping mall attached to the hotel. The Views from the Pool bar were fantastic, Abe and Lizza were so nice, always had the time to speak to us.
Friends
10/10
Exceptional
14 Jun 2026
Maria jimena
Excelente, la habitación que me tocó tenía una vista hermosa, y todo está 10/10 también está muy cerca del aeropuerto y justo al lado está el centro comercial y puedes asceder fácilmente y también visitar el zoológico es una linda experiencia 💚 espero volver pronto y seguir conociendo este hermoso pais ❤️
Friends
10/10
Exceptional
14 Jun 2026
Zeann
I was very nervous about it being an “airport hotel”. However it was very clean & nice! We paid additional for the mountain view & was worth it, absolutely breathtaking. Also the mall is connected to the hotel so very convenient for quick bite at the food court.
Partner
6/10
Pleasant
12 Jun 2026
matt
A
Family
10/10
Exceptional
12 Jun 2026
Rene
Clean and next to city mall
4/10
Poor
12 Jun 2026
Jillian
The hotel is in a perfect location with great proximity to the international airport. My experience with the staff (aside from lovely housekeepers and bartenders) was suboptimal unfortunately. The main staff (receptionists and managers) were rude and seemed stressed or annoyed with any questions about their policies which was frustrating on an international trip. I haven’t been treated that way in a hotel in a long time and it left a very bad taste in my mouth for sure….
Family_with_children
8/10
Excellent
09 Jun 2026
Joshua
Nice place to stay while passing through.
Family
10/10
Exceptional
09 Jun 2026
Carlos
Excelente!
Self
10/10
Exceptional
09 Jun 2026
sanjay
Good location and convenient for everything.
10/10
Exceptional
08 Jun 2026
Sarah
Excellent hotel - inside the Mall with plenty of places to eat, good gym, coffee in the room, shower and shampoo and amenities. Airport shuttle was so convenient.
Self
8/10
Excellent
07 Jun 2026
Diane
Very nice room and good bed
Nice hotel close to airport with shuttle service
Partner
10/10
Exceptional
07 Jun 2026
Luisa Maria
All great
Self
10/10
Exceptional
07 Jun 2026
Danielle
Amazing stay!!
Friends
10/10
Exceptional
07 Jun 2026
Isabela
Great!
10/10
Exceptional
07 Jun 2026
Isabela
great!
10/10
Exceptional
06 Jun 2026
Marie-Claire
Everything was great
Self
8/10
Excellent
05 Jun 2026
Andrew
Ice
Partner
10/10
Exceptional
04 Jun 2026
Javier
Great location close to airport, free shuttle.
Family_with_children
10/10
Exceptional
03 Jun 2026
Rosa
The hotel was nice and well kept. The had a private entrance to the mall which was great for dinner and shopping.
The hotel is 5 min from the airport and they have a shuttle that will take you.
Friends
8/10
Excellent
01 Jun 2026
Sudnya B
Location and free airport shuttle were a plus.
Family
8/10
Excellent
01 Jun 2026
Edna
Great option for airport overnight. Restaurant was expensive.
Partner
10/10
Exceptional
01 Jun 2026
Alexis
great location and competent staff
Family_with_children
10/10
Exceptional
01 Jun 2026
Shirley
El lugar es perfecto
Family
10/10
Exceptional
31 May 2026
Serge
L’accueil et la propreté des lieux étaient impeccables.
Partner
8/10
Excellent
31 May 2026
Catherine
It didn’t include breakfast which I was not aware….but super convenient to mall and casino. We were only there one night so didn’t take advantage of mall or pool. Breakfast would have been nice
Partner
8/10
Excellent
30 May 2026
Jeffrey
Buffet was very good and city mall proximity was good
Self
10/10
Exceptional
30 May 2026
Liat
Great
Self
10/10
Exceptional
28 May 2026
Ramon Alberto Maysonet
La atención brutal te ayudan con los tours, el carisma de todos sus empleados tanto en el front desk, los meseros y el equipo de housekeeping para mi experiencia lo catálogo exelentes! 👍🙏
Partner
10/10
Exceptional
27 May 2026
Teresa
The mattress was incredibly comfortable. The room was quite spacious and beautifully designed.

I only have a little bit of criticism. The breakfast available in the hotel was the worst food I ate in Costa Rica and was after spending 9 days in the country. Also the yellow chair was really awkward - very deep with no pillow.
Partner
8/10
Excellent
27 May 2026
Jimmy
Great hotel to stay, conveniently close the airport with the city mall attached.
Staff and rooms were excellent.
Food quality was not great, preferred not to there when I could.
Self
4/10
Poor
25 May 2026
Mellissa
The shower water ran all over the bathroom floor because either the drain was clogged or too small. Also, after about 5 minutes, the water in the shower and sink completely shut off for approximately 5 minutes, and the toilet made a loud noise at the same time. It was very frustrating. The bed was hard and extremely uncomfortable. Thank goodness we only stayed one night.
Partner
10/10
Exceptional
25 May 2026
Vanessa
Amazing staff and attention to detail
Friends
10/10
Exceptional
24 May 2026
Douglas
Great place!!
10/10
Exceptional
22 May 2026
Shirley
Uy buena atención
10/10
Exceptional
19 May 2026
Matthew
Room was very clean and the airport shuttle was super convenient!
Partner
10/10
Exceptional
19 May 2026
feliciano
Para mi esta perfecta para rampa al aeropuerto, ademas del mall que tiene todo tipo de entretienemiento, comidas y regalos,
Partner
10/10
Exceptional
18 May 2026
Caroline
Endroit propre et près de l’aéroport! Les déjeuners sont bons et le personnel accueillant.
Self
10/10
Exceptional
18 May 2026
Brian
Convenient
Self
8/10
Excellent
15 May 2026
Elena
The nightlight by the bed had these tiny switches that we couldn’t find for a while which was very frustrating. Otherwise the room was very clean, staff very helpful and friendly, breakfast buffet was abundant with various fresh fruits, baked goods and prepared eggs, rice, sausage, and potatoes.
Partner
8/10
Excellent
15 May 2026
CARMEN VANESSA
Everything was ok, except a mix up in the check in late at night. We were about to get 1 room for my colleagues, but it was 2 rooms. We had to point out the mistake.
Business

Location & surroundings

Hilton Garden Inn San Jose Airport City Mall
Francisco J. Orlich Road Next To City Mall, Alajuela, Costa Rica

Explore the mapShow on GoogleWebsite

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Hilton Garden Inn San Jose Airport City Mall

74 hotel photos