Villa Pacandé

10/10

Exceptional

28 Apr 2023

Rosanne

A Lovely Mountain Setting

Our room was very spacious and on the first floor. We even had a balcony at the other end of the room. The pool was small and a disabled person in our party could not get in it because there were no handrails. The setting was up in the mountains north of Alajuela and the air was fresh at night. We will return to this hotel because it is not far from the airport.

Friends_and_family Family

2/10

Poor

26 Dec 2022

Kelly

The property is generally run down and not very clean.

Leisure Family

8/10

Excellent

08 Oct 2019

Verified traveler

very peaceful, however the breakfast was not buffet as indicated.

Leisure Friends

2/10

Poor

01 Feb 2019

wiliam

STEER CLEAR and RUN, DON\"T WALK AWAY

Absolute worst experience I've had in thirty years! Booked a \"family\" room that showed a king, double and a twin....arrived at 11pm to find a dormitory room w bunks(w double on bottom) down a dingy hallway. When I complained there was a VERY ugly exchange w a second man obviously there for muscle....warning me to be careful or else.....Needless to say, we left....and booked a true family room at Rosa de las Americas.....clean, comfortable and SAFE

Family

10/10

Exceptional

10 Jan 2019

Bethany

Clean, comfortable, and convenient location

We were a group of family & friends travelling together and this was a great find for us to be able to get clean, comfortable, safe, and affordable rooms at the same property during the high season. It is conveniently located between sought after tourist locations (like Poas and La Paz, etc), but still in town. We appreciated the restaurant & bar so we could relax after a day of sightseeing back at our property. Wifi is a struggle in general in CR because of the volcanic mountains, but our connection here was one our better experiences for bandwidth and speed. The photos are of nearby attractions like la Paz and Poas. Last, I am unclear if they can accommodate all the time, but they even let us leave our luggage while sightseeing after our checkout so we didn't have to worry about our rental car getting broken into! This staff and property were one of our favorite stays.

Family

8/10

Excellent

26 Nov 2017

Irene

Good price!

Stayed overnight because I needed to be close to airport. The price was great for what you get. Owner went above and beyond for us.

Family

10/10

Exceptional

28 Oct 2017

Maubrin

Great customer service

I was very impressed with the people that were in charge. Would definitely recommend this place to all my friends.

Family

10/10

Exceptional

03 Jun 2017

Laura

Good

We were there over night. We paid an uber to drive us there. It was around $5. We didn't stay long, so I can't say much. Great service though.

Family

8/10

Excellent

31 May 2017

Arg

Great price, you get what you pay for

Great price if you're just looking for a place to spend the night in. Super close to the Poas Volcano, only 50 min away from downtown San Jose, the receptionists are super friendly. The guy who works the night shift helped us out a lot. We checked out at 3 30 am, he even came to knock on our door at 3 10 am to make sure we were awake so we wouldn't miss our flight.
WiFi worked great
Room and hotel are kept clean
No AC in our room but they have nice weather all year round sof you don't need it.
Hot water worked
No TV, unless you reserve a room with TV.
No pool

I would stay there if I ever go back and I do recommend it

2/10

Poor

11 Mar 2017

Verified traveler

Fraud on my credit card by the hotel

Hi,

I'm a Canadian tourist on vacations with my wife. The hotel owner charged my credit card for unauthorized transactions. I had to disclose everything to the master card fraud department and it is under investigation.

2/10

Poor

13 Nov 2016

JAY

Good location but Dirty Rooms and Dirty Coffee Cup

+ Good quiet location
- Shower does not drain and water accumolates
- Breakfeast cups are not washed properly and are dirty
- Coffee was horrible and luke warm coffee

10/10

Exceptional

08 Nov 2016

Adam

Very helpful owner/manager, pleasant rural setting

First off, let me recommend, to any and all travelers, that they AVOID entry to Costa Rica at all costs. I have been to more than 80 countries, and found, during my short visits, that Costa Ricans are consistently devious and difficult to deal with. There is a tremendous amount of theft and petty crime which I've never experienced anywhere else in the world. Nevertheless, if you MUST be in Costa Rica, as I had to be for a brief 20 hour transit from Guatemala to Panama, then you can't do better than Villa Pacande. The key is that the owners are not Costa Rican but from Spain, and they are helpful, really going out of their way to ensure comfort and a pleasant stay for guests. Unfortunately, my rental car was broken into while parked in San Jose, but Mark, the manager of Villa Pacande, lent a hand in getting my life back in order by allowing me to use the computer at the hotel and providing transportation to the airport. He also assisted a Canadian couple that was staying at Villa Pacande, victims of a separate robbery on the same day.

Besides Mark's generally great attitude, the rural setting is beautiful, peaceful, and, best of all, close to the airport so that you can escape from the Costa Rican people as soon as possible. The dog, Luna, is one of the best behaved animals I have ever come across. Rooms are comfortable, although Air Conditioning would be a plus, however for most people it isn't necessary since the altitude and location away from the city ensure cool nights.

10/10

Exceptional

18 Sep 2016

Rachel

Great value

Stayed a night here before flying out of airport. Very good value, great staff, comfortable bed and we would definitely stay here again.

Partner

8/10

Excellent

30 Aug 2016

Gary

Marc at the front desk was very helpful. The email reaction time was within minutes. This is a great hotel for backpackers and younger travelers. The restaurant in the courtyard was convenient. Very nice people.

4/10

Poor

25 Aug 2016

Bradford

Lots of potential BUT lacking in cleanliness

The Good
Nice staff
Hot shower
Close to downtown Alajuela
Sitting area and chairs outside room
Green space
On site restaurant

The Bad - which carries more weight than the good in this case
Stain on pillowcase
Dirty dishes as breakfast
Nice but smelly dog
Cat hair on furniture in common areas
Poor drainage in shower (builds to ankle deep when showering)

Partner

6/10

Pleasant

07 Jun 2016

Verified traveler

Good for the price

The place is good for the price you pay.
Kind of backpacking place

Family

10/10

Exceptional

23 May 2016

joanna

Will definitely stay again

This was our second stay here and we will definitely come back again.
Great rooms-large comfy beds & very welcoming atmosphere. Helpful and friendly people.

Partner

10/10

Exceptional

13 May 2016

joanna

Great stay-Comfortable beds Helpful & Welcoming

We had a comfortable relaxed stay at Villa Pacande after our flight. It is very chilled and welcoming. Good ok, unlimited coffee & hot water for tea all day. Marc is very helpful for information from anything to bus routes, itinerary ideas and car hire. Adrian behind the bar (and chef) is also great..
Unfortunately Alueija itself is not so great but has shops & us close to the airport..

Partner

10/10

Exceptional

26 Jan 2016

Verified traveler

Welcoming Owners, Peaceful Location

Very friendly owners, two playful cats and one sleepy dog. They served fresh fruit and coffee for breakfast, the room had a tv and private bathroom, the towels were free, and there were rocking chairs and outdoor seating areas. I'd go there again!

6/10

Pleasant

18 Jan 2016

Verified traveler

Perfect host

The diner Was so good! The host did everything for us and gave us a lot of tips and advice for our travel. The Room Was very basic, has to be refresh and not that clean.

10/10

Exceptional

10 Jan 2016

tiffany

Lovely grounds, clean room and very relaxed hotel!

Only stayed one night before our flight out if San Jose. Room and property was clean and in a convenient location. The manager was extremely helpful, friendly and made our stay extremely pleasant. For the price, it was a great find. I would recommend this hotel to any budget travelor!

Partner

6/10

Pleasant

25 Nov 2015

murjoe

Out of the mainstream

The place was passable but a far cry from 3 star at best 1star and over nite to or from airport but not easy to find.l found better places in town less money and more user friendly

8/10

Excellent

21 Nov 2015

Luminita

Friendly stuff and very helpful!!!

8/10

Excellent

08 Sep 2015

Earl

great little place

We had a great stay here for our first trip to costa rica. Best thing of all was the service. The staff was very friendly with lots of great advice for our trip. They were very helpful with car rentals, restaurants, and tips on where to go and what to do.
We stayed there twice during our trip and the rooms were quite comfortable with great little balconies overlooking their beautiful gardens.
We will definitely stay here again on our next trip to costa rica.

Partner

10/10

Exceptional

23 Aug 2015

Jeffery

Impressive!

This little hotel was amazing and the staff were as well. It felt like a home away from home and there is a small bar about 100 meters away from the entrance and down the road that was quite great as well!

Partner

4/10

Poor

08 Apr 2021

Verified traveler

Zimmer sehr muffig. Es riecht nach altem Rauch und nach Toilette. Auch die Matratze. Leider gibt es keine Tür zur Dusche. Alles sehr alt und abgewohnt.
Frühstück war gut, besonders der Kaffee.

Business Self

8/10

Excellent

07 Nov 2017

Charly

Pacande

Das Hotel hat schöne Zimmer bis auf das Mehrbettzimmer!Das Hotel hat eine schöne überdachte Terasse. Der Kontakt ist sehr angenehmer Kontakt! Ich hab meine letztm 2 Tage im Costa Rica 🇨🇷 da gebucht aber ein anderes Zimmer! Der Preis ist voll i.O.

8/10

Excellent

16 Oct 2017

Julio César

Genial

Gracias

Partner

8/10

Excellent

25 Aug 2017

Rosa

Muy agradable

El recibimiento y el trato del personal ha sido muy buena. La habitación amplia con terraza muy bonita y acogedora. Los espacios comunes muy agradables también.

10/10

Exceptional

17 Jul 2017

Yasmine

Ruhiges Haus mit schönem Garten

Dies ist eine wunderbare Unterkunft mit einem sehr schönen Garten in ruhiger Lage. Es ist ein bisschen weiter weg vom Zentrum, aber ideal, wenn man in Ruhe ankommen und gut schlafen will! Das Frühstück ist sehr gut, der Besitzer ist sehr hilfsbereit und das Zimmer war schön!

4/10

Poor

21 Apr 2017

Florence

El hotel es pesimo, los gerentes simpáticos pero la habitación sucia, el baño también, el lugar es bonito pero las habitaciones nada que ver, el desayuno muy pesimo también

Family

6/10

Pleasant

05 Mar 2017

Céline

Bon rapport qualité prix

Hotel proche de l'aéroport, nous y avons séjourné à notre arrivée et à notre départ du Costa Rica. Ambiance bon enfant et personnel accueillant. Les chambres sont simples mais rien à dire pour ce tarif. Possibilité de diner sur place bien pratique.

8/10

Excellent

02 Mar 2017

Sébastien

Bon rapport qualité prix mais bruyant

Nous sommes arrivés à l' hôtel Villa Pacande en Navette depuis l' aéroport pour 15 dollars la course en passant par Alajuela (bouchons et moche).
L' accueil était normal,l' hôtel est correct ainsi que les chambres, le jardin est joli, l' avantage est le rapport qualité prix (33 dollars avec le petit déjeuner), l' inconvénient principal est le bruit, l' hôtel est situé en sortie de ville pas très loin de la route dans une côte et on entend toute la soirée et le matin les motos et les bus monter leurs régimes moteur. Un point négatif mais à prendre en compte.
Sinon nous avons réceptionné notre voiture le lendemain à 7h directement à l'hôtel, très pratique à faire pour éviter l'attente et l'accès des agences à l'aéroport.
Nous sommes restés qu'une nuit ça suffit largement pour le coin à part Poas et l'aéroport.

Partner

4/10

Poor

28 Feb 2017

Verified traveler

Backpacker Hostel

Austattung der Zimmer o.ä. lässt keine Wohlfühlatmosphäre zu.

8/10

Excellent

20 Nov 2016

Emilio

buena,solo estuve una noche de paso

6/10

Pleasant

14 Oct 2016

Mario

Un lugar para continuar un viaje

Cómo un lugar para pasar la noche funciona bien, la entrada al lugar es bastante angosta por lo que hay que entrar con cuidado, sólo llegue a dormir así que no tuve oportunidad de ver como son las instalaciones, con respecto a la habitación como mencioné para pasar la noche es más que suficiente, el baño si era algo pequeño pero el echo de ser privado era algo bueno. Como observación el tuvo del lavamos goteaba y el agua del baño bajaba demasiado lento. El WiFi no me funcionó, más sin embargo no lo necesitaba por eso no fui donde Marc a ver que pasaba. La atención por parte de Marc es muy buena, una atención muy cordial y con una muy buena disposición a ayudar. En síntesis si lo que buscan es un lugar como punto de parada para continuar con su viaje este es un buen lugar ya que los precios son muy accesibles.

Saludos

Family

6/10

Pleasant

07 Oct 2016

Shane

Nabij SJO airport

Prima overnachting gehad, kamer niet heel schoon. Wel warm water gelukkig! Staff was heel vriendelijk en ontbijt was lekker (toast met jam!).

Partner

6/10

Pleasant

08 Aug 2016

valerie

Bon rapport qualité prix, confort de base et Wi-Fi personnel accueillant et bar restaurant sur place...ne pas s'attendre au luxe mais depaysant

Partner

8/10

Excellent

22 May 2016

Verified traveler

Parfait pour se rapprocher de l'aéroport ; l'hostel est située à environ 10 minutes en taxi de plusieurs bons petits restos.

10/10

Exceptional

08 May 2016

Yannick

Un bon souvenir

Excellent accueil dans cet hôtel. Au calme au Nord de San José. Très bon petit déjeuner. A recommander.

Family

8/10

Excellent

29 Apr 2016

martine

Accueil sympathique

Malgré une arrivée tardive,le gérant nous accueille les bras ouverts et prend le temps de nous d'installer d'abord dans une chambre et le lendemain changement car très confortable

Il s'occupe de tout taxi,direction à prendre , briefing des séjours , superbe personne.

Les petits déjeuner servis sur les terrasses ,très copieux .cadre calme,jardinet

6/10

Pleasant

07 Mar 2016

Verified traveler

Très bien place sur la route en direction de POAS pour éviter les bouchons de San Jose depuis l'aéroport. La douche n'était pas très nette.

Family

10/10

Exceptional

16 Feb 2016

ri

Really nice

It's a really good place, but it's a little bit far from the airport.

8/10

Excellent

11 Dec 2015

Not Provided

Guter Tipp ausserhalb Alajuela

Guter Aufenthaltsort abseits Alajuela, nahe am Flughafen. Freundliches Personal. Saubere Zimmer.

Partner

2/10

Poor

23 Nov 2015

Verified traveler

Para pasar una noche nada mas

La disposición de Marc estupenda, no puedo decir lo mismo del hotel

Partner

8/10

Excellent

03 Nov 2015

Verified traveler

fabienne

wir kamen abend vom Flughafen und konnten mit öffentlichen Bus nach Alujela und dann nochmals ein anderen Bus bis in der Nähe von Pacandé.
Ist angenehm gewesen, so einfach langsam anzukommen.
Der Sohn vom Besitzer konnte uns gute tips geben

Partner

8/10

Excellent

16 Jul 2015

FRANCESCA

Me encantò la hospitalidad y amabilidad de todos. Comodo para los que quieren estar cerca del aeropuerto.

10/10

Exceptional

19 Jun 2015

Verified traveler

Great place!

Wonderful place for a first night in Costa Rica when you just jump out from the plane!

Partner

4/10

Poor

05 May 2015

Conny

Ruhiges Hotel Nähe Alajuela mit Parkplatz

Wir haben dort 2 Nächte verbracht. Es gibt einen Parkplatz fürs Auto. Dieser ist aber nicht gesichert, da das Tor immer offen steht. Die Auffahrt ist sehr steil und man muss aufpassen, dass man mit einem normalen PKW nicht auf der Strasse aufsitzt.
Die Zimmer sind einfach und sauber. Matratze war o.k. Es gab ein Metallregal zur Ablage der Kleidung. Die Toilette war so dicht an der Wand, dass es beim Sitzen keinen Platz für die Beine gab. Der Abzug für die Toilette war teilweise abgebrochen und scharfkantig. Der Schwimmer im Wasserkasten war defekt, so dass es mehrmals Überschwemmung im Bad gab. Die Dusche gab nur kaltes Wasser her (anscheinend ein Problem, das nur eine Haushälfte betrifft). Das Frühstück war einfach (Toast, Butter, Marmelade bzw. Müsli, Milch und Früchte. Der Kaffee war dünn (der schlechteste auf unserer Reise). Am frühen Morgen wurde auf der Terrasse direkt vor unserem Fenster auch noch ein Verkaufsgespräch eines Autovermieters mit Kunden geführt und raubten uns den Schlaf. Insgesamt das zweit schlechteste Hotel auf unserer Reise. Ich würde es nicht weiterempfehlen.

6/10

Pleasant

25 Mar 2015

Graciela

Para una noche

Es agradable si se compara con el precio. De todas formas Alajuela es un sitio para pasar solo una noche antes de embarcar. Los dueños son catalanes, muy agradables, y las habitaciones cómodas, pero sin ventiladores. El acceso no es muy cómodo, es una calle empinada y hay que estar muy atentos porque no se distingue muy bien la entrada.