Residence Hotel

Zimbabwe , Harare
Harare, 4 Dungarvan Cl
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50 reviews shown

8/10

Excellent

21 Feb 2026

Yishai

it was ok

Family

10/10

Exceptional

01 Feb 2026

Andreea

Everything amazing !

Leisure Family

10/10

Exceptional

19 Dec 2025

Baron

The room was what I was expecting for the price i paid. It was clean and it accommodated exactly for what I hoped to need. I got it for one day. And stayed by the beach and walked around its great central location. I don’t think I would stay there for a week’s worth. But a few days yes.
It’s complimentary *(included in my booking) breakfast was good and did the job.
Great helpful staff.

Leisure Self

4/10

Poor

17 Dec 2025

Victoria

Check in difficult. I have a working visa that says visa. The guy wouldn’t accept it. No water in room. Hotel said I couldn’t buy water there either. Very thin windows. Could hear the street all night. Dripping in the bathroom. No shower gel, but two lots of shampoo. Very old. Very worn. Left as soon as I could.

Business

8/10

Excellent

05 Oct 2025

Ken

This a a very basic hotel that we enjoy because of the convenience and because it is clean and affordable. The breakfast is quite nice as well. The layout of the room is nice as far as drawers and shelves. The bathroom also has places to put your toiletries.

Leisure Family

8/10

Excellent

29 Aug 2025

Atara

My stay at The Residence Hotel was wonderful. I booked a waterfront room and it didn’t disappoint—the view was stunning, and I loved relaxing on my private porch.

Most of the front desk staff were friendly, though one person at checkout was a bit rude and didn’t speak English. The room was comfortable but could have been a little cleaner. I really appreciated the free late checkout.

Families should note that there’s a restaurant behind the hotel with music at night. It didn’t bother me, but those with babies or light sleepers may notice it.

Overall, an amazing stay—I’d definitely return!

Leisure Self

2/10

Poor

06 Nov 2024

Albina

Very impolite people at the reception

8/10

Excellent

04 Nov 2024

Abraham

Nice hotel and great location. Near the elevator to the beach great food options, a wonderful view of the sea. Room was nice and clean. Breakfast is good but not nearly as extensive as I’ve seen elsewhere. Staff can be more responsive and communicative. All in all I would come back

Self

10/10

Exceptional

04 Sep 2024

Verified traveler

In my initial room multiple things didnt work. staff were responsive but it was taking awhile to get it fixed with doubts about whether everything could be repaired. My only criticism is that when I asked if I should just take a different room it took awhile (but prob'ly shorter) to say yes. Other than that the place was great!

Self

10/10

Exceptional

08 Aug 2024

Abrahams

Great couple get away

We needed to duck away for dinner couple time, this was prefect. A short walk to lots of good places for dates. Easy access to the beach for an early morning dip in the Mediterranean! Lovely staff lovely environment. We'll be back

Partner

6/10

Pleasant

04 Jun 2024

Richard

The hotel photos are very misleading - probably taken 20 years ago. Room was in very poor condition - from the bathroom to the windows, falling apart curtains, etc. Stairwells were dirty. Building exterior looks run down, and needs a coat of paint. Breakfast food was below average. Lesson learned… you get what you pay for.

On the positive side, you can’t beat the location - for both beach access and being able to walk into town.

Business Self

6/10

Pleasant

02 Jun 2024

Benjamin

Good value. Cheap functional and cheerful !

Clean and good value. Bed was comfortable. Bathroom very cramped. Shower started floodinf bathroom and despite being reported staff did not come to fix.

Self

10/10

Exceptional

29 May 2024

John

The staff was nice & professional.

Business_and_leisure Self

2/10

Poor

20 Oct 2023

Viktoriya

I recently stayed at Hotel Residence in Netanya and I was extremely disappointed with the room I received. The pictures and descriptions provided by the hotel were completely misleading, and I feel compelled to share my experience.

Upon arrival, I had high expectations based on the beautiful pictures I had seen online. Unfortunately, the reality was far from what I had anticipated. The room I was given was nothing like the advertised photos. It was smaller, outdated, and lacked the promised amenities.

The discrepancy between the pictures and the actual room was undeniable. The decor was worn out, the furniture was outdated, and the cleanliness left much to be desired. The room felt cramped and uncomfortable, and it did not provide the relaxing and enjoyable environment I had been expecting.

I raised my concerns with the hotel staff, hoping for a resolution or a possible room change. However, their response was unhelpful and dismissive. They seemed indifferent to my concerns, which only added to my disappointment.

I believe it is necessary for hotels to accurately represent their rooms in their advertising materials. Guests should be able to trust that what they see online is what they will actually receive. This experience has left me questioning the transparency and integrity of Hotel Residence.

Leisure Self

8/10

Excellent

01 Oct 2023

Peter

it is a nice property unfortunately there was no parking and had to park on the street. clean room and amazing view of the ocean.

Business Self

8/10

Excellent

07 Sep 2023

Gerald

I loved the view in front of the main beach.
Access to the beach is right next to the hotel

Business_and_leisure Partner

10/10

Exceptional

17 Aug 2023

Shirley

Property located on beach with easy accr

10/10

Exceptional

09 Aug 2023

DANIEL

Everything was close.

6/10

Pleasant

10 Apr 2023

Fermin

Parked and paid for thru hotel no parking but ok overall great view on sea side

Leisure Partner

4/10

Poor

16 Feb 2023

MauriceHart

I complained About the state of the carpet bitts all-over
the carpet on the 3rd floor corridor.4 days before it was vacuumed.

the breakfast was disgusting each day we had breakfast at about 8:30-9am. most of the dishes never re filled when asked to replenish we were ignored.

one day I handed a basket of spoon's to one of the staff as there chocolate on the most of the spoons .
the female staff member took it from me and put it back on the breakfast table. I then went and washed them under hot tap.

The restaurant staff are not fit to work in hospitality.

most other staff helpful

What the hotel could do with is coffee machine in the main lobby if you are out for the evening and get dropped by a friend .you cannot invite them into the hotel
for a coffee and a chat. don't mind paying for hot drink..

Friends_and_family Family

4/10

Poor

02 Jan 2023

Edith

We love our view of the beach. The check in clerk did not speak a word of English and did not try to help us. I was trying to get basic information and he kept trying to brush me off.

2/10

Poor

07 Dec 2022

Wiktor

Nothing like they advertising,rude personel,horrible place

Leisure Family

4/10

Poor

13 Nov 2022

Adam

The proximity to the beach is wonderful, and the beach itself is really special with clear water and beautiful surroundings.

The hotel itself was really ok. It was clean. There was a breakfast that I think met everyone's needs. But there was just kind of an air about that place that the staff had kinda been yelled at a lot. I didn't hear any yelling, but no one that worked there seemed happy.

Then there was the elevator. I won't tell you not to stay there. It's a functional and clean building that is very close to the beach. It offers a kosher dairy breakfast and the price was unremarkable. I think that's my most honest review.

Business_and_leisure Self

6/10

Pleasant

12 Jul 2022

What it’s really like!

Hotel, needed an update, untidy- and dated.
Headboard in room was falling apart, carpets worn and dirty. Room service cleaning was not 100%. Certainly not a 4 star hotel, uk 2 star at best. Reception staff- very short and unhelpful. You must pay now!! I lost my case on the flight out and they offered no assistance with toiletries etc.

8/10

Excellent

12 Jun 2020

Moshe

The rooms are no smoking rooms, but you may smell a cigaret once/twice a day in the corador or arccada.

Partner

4/10

Poor

18 Apr 2020

David

Breakfast not served, air conditioner not working heat, TV not connected, no knife, fork !!!

Business

6/10

Pleasant

28 Dec 2019

Verified traveler

Nice location and clean, but VERY small rooms. Good service.

Friends_and_family Family

8/10

Excellent

12 Aug 2019

Verified traveler

The food was not so much to my liking.Overpriced for
the

10/10

Exceptional

20 Jul 2019

eli

Wonerdul stay

Helpful staff, wonderful facilities especially two lovely pools.

Partner

10/10

Exceptional

30 Nov 2018

Verified traveler

Excellent location. Very good breakfast. Very polite and helpful staff. Affordable.

Friends_and_family Family

8/10

Excellent

02 Nov 2018

Chris

Be sure to get a \"superior\" room for an awesome view of the Mediterranean. Great location near the public elevator down to the beach and an easy walk to lots of restaurants and shops around Independence Square (Kikar HaAtzma'ut). Nice, light lobby. Rooms small but clean. The bed is not very soft. The bathroom is small and clean but not super well-maintained. The temperature of the shower varied quite a bit.

10/10

Exceptional

07 Apr 2018

Verified traveler

Was so surprised. It was really great!

First of all, the guys behind the desk, Duke and the other guy (forgot his name) were so friendly and helpful. They were great. Second of all, the room was very clean and will kept and my view was awesome. The breakfast was also really nice. I had a great stay.

10/10

Exceptional

16 Jan 2018

Cyrus

Visit at holyland

Location ok and staff very helpful and view was unbelievable with wave sound

Family

6/10

Pleasant

09 Sep 2017

Gerard

Review

Good location. Rooms were fine - a bit dated. Staff were nice. Breakfast was not great.

10/10

Exceptional

11 Jul 2017

Yechiel

Nice hotel ,great views of beach and boardwalk

Check in was complicated because there are 2 hotels next to each other under same management. My brother book on Expedia for less money and nicer room. The hotel has been greatly modernized. Perfect location ,walkway to private beach

8/10

Excellent

12 Feb 2017

Verified traveler

Nice and convenient to center

We found the hotel staff excellent, helpful and flexible except in one instance that my husband was accosted in the dining-room on saturday morning by the Maitre D. and made to feel his right to be there was in doubt. He would have dismissed the incident without question but while he was there he saw no other person being approached and/or questioned. While not actually inquisitorial the approach of the M d'H was marginally abrupt and hostile. We found the hot dishes were not adequately heated on the food trolleys but the quality and display was otherwise acceptable.

6/10

Pleasant

08 Sep 2016

Sue

Good location close to beach

We had a so-called upgrade to the building next door. A spacious \"suite\" with great sea views. But the general need of modernisation was a disappointment. Excellent position close to promenade and beach and within easy walking distance of the square, shops, etc. Car park had limited spaces...good job it was not peak season. For breakfast we had to go to back to the adjacent hotel. Not impressed by the selection on offer..very basic Israeli selection.

6/10

Pleasant

12 Dec 2015

Daniel

Sea Front Gem

Wonderful view of the Mediterranean. Clean room. Comfortable beds. Kitchenette for making coffee, microwave and fridge.
Breakfast, however, isn't much to brag about. Poor variety.

Partner

6/10

Pleasant

16 Nov 2015

Jeffrey

Overall very disappointing

We had a one night stay but should have chosen another hotel. The bed was poor and the pillows were worse. The WiFi in the room was almost non-existent. There were not enough parking places so we had to park on the street about a block away.
Breakfast variety was good but the presentation was unappetizing and the coffee was from an urn that had Nescafe or some other form of instant coffee.
We will not return here on our next visit to Israel.

Partner

10/10

Exceptional

14 Sep 2015

faina

location is the best. front desk is fery freindly.

it was the good time as usial. i was here 6 times. service became better and better. next year i'm going again.

Family

6/10

Pleasant

05 Jun 2015

David

Little slice of Odessa in Netanya

Owners need to spend more money on rooms, less on the lobby. First night, kids are trapped in their room, door won't open. Next night can't get into my room, lock jammed. Someone in adjacent room tried to bust in through the adjoining door, scary.
Location is excellent, breakfast is good, leans toward Russian cuisine. Parking lot holds 12 cars, maybe. Staff is friendly and helpful.

Family

8/10

Excellent

01 Mar 2015

John

Beach&cafes & shopping centre in walking distance.

Welcoming dining room, sections of hotel have been renovated/painted-looks good. Recommend to have an English news channel on TV.So glad there was parking on site for hire car.

Partner

8/10

Excellent

28 Jul 2014

harold G

i definatly feel i got what i paid for (i made a spacial reqest for late check out with hotel.com, but the hotel didnt find any notes about it)

Family

2/10

Poor

17 Mar 2014

Lara

Horrible hotel, even the view isn't worth this

This was, without a doubt, one of the worst hotels we have ever stayed in. The parking was extremely limited and there are no other spots close by so when you arrive you very well may be out of luck. The hotel is dated and dingy, the rooms are cramped, uncomfortable and unclean. You cannot even turn around in the bathroom it is so small. The sound of the water in the pipes every time someone in the room above us flushed their toilet or turned on their sink sounded as if the roof would come down it was so loud. The walls and windows are paper thin and we could hear everything from the rooms around us as well as outside. I would not recommend this hotel to anyone. Run, don't walk, to another hotel.

6/10

Pleasant

03 Feb 2026

Philippe

Hotel très sympatique, familial, juste en face de la mer. Personnel sympatique. Trés bien pour passer quelques jours. Situé à 2 pas du Kikar haatsmaout.
Quelques point d'améliorations:
Petit déjeuner très rudimentaire
Télévision dans les chambres avec aucune chaine française, alors que c'est la clientèle majoritaire !
Je recommande.

Self

10/10

Exceptional

21 Jan 2026

franck david

l’hôtel comment à vraiment mal veillir c’est domage avec un emplacement preniul

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Gabriel

tout est parfait

Friends_and_family Family

10/10

Exceptional

12 Nov 2025

simon

Hum

Friends_and_family Family

4/10

Poor

21 Aug 2025

Patricia

El hotel es antiguo y necesita mejor mantenimiento. Uno dia llegué a las 17:00 y no estaba hecha la habitación, tuve que ir a quejarme. Limpieza podría ser mejor.

Leisure Partner

10/10

Exceptional

07 Aug 2025

SYLVIE

J’ai passé juste une nuit rien à redire tout est ok

Self