Name: Amberton Cathedral Square Hotel Vilnius
Address: L Stuokos Guceviciaus Gatve, 1, Vilnius, LT-01122, LT

6/10

Pleasant

30 Jul 2026

Darren

The staff at breakfast were amazing and polite. Front desk staff were not very helpful nor polite. The rooms were not the same images as shown on the website (AI generated possibly). Breakfast was worth it. The location is well situated. Wifi was haphazard and sporadic. I would say more like a 3* than 4*.

10/10

Exceptional

21 Jul 2026

Danguole

Very convenient location and easy communication! My room had 2 balconies, one with a view of the main Cathedral. The bells may wake you up, but to me that’s a magic! Friendly staff.

Self

10/10

Exceptional

12 Jul 2026

Cassie

Room was clean, staff was helpful

Family

10/10

Exceptional

10 Jul 2026

Sigita

Clean room staff

Self

6/10

Pleasant

03 Jul 2026

Sabina

There is some disconnect between the staff in the office and those at the call center.
Had difficulty checking at 1 am., staff told one thing on the phone and call center said something else and we were locked out of our room. Staff didn't know a what events were happening across the street, didn't inform us of coupons, didn't inquire if
We needed anything. Customer service, communication, and cordiality all need improvement.

Friends

6/10

Pleasant

17 Jun 2026

Suzanne

Clean hotel. Room is not well lit. A/C only went down to 21C. My big disappointment was communication. Prior to my trip, I emailed the staff several times since I was checking in after the front desk closed. I emailed to ask for an airport shuttle, got 4 responses from staff, all different, different costs. Never confirmed. Also they never told me how to check in after hours. This made our check-in uncertain and difficult. Got emails back from the hotel several times with just their hours but they never told me how to check in. Also I asked what the shuttle looked like so I get in the right car. They never answered my question but instead send several emails with inconsistent prices. The last email said I had to pay cash so I cancelled the shuttle ride.
The only big plus was the hotel location to old town.

Family

8/10

Excellent

05 Jun 2026

Steve

Hotel was pretty good.

Only a couple of minor things stopped me giving 5 stars - window sills were a bit dusty and we had an issue opening the safe as it had a flat battery.

Staff were helpful and we managed to check in a little earlier.

Would definitely recommend!

Partner

8/10

Excellent

04 May 2026

David

Staff were really nice and very helpful. Situation of hotel was very good for exploring Vilnius. Brilliant position except a bit far from the bus and tailway station Excellent for getting hop on hop off bus etc as buses stopped just opposite the Cathedral

Self

10/10

Exceptional

30 Apr 2026

John

Overall well priced and clean

8/10

Excellent

22 Apr 2026

Madoc

Hotel could not be in a better location in Vilnius. It was kept clean throughout my stay, and general provisions for the price were good. The downsides are more so out of the hotels control, but the lack of air conditioning at this time of year (according to other reviews it is a city power-grid issue) meant the room was a little too warm at night, and the lack of any form of soundproofing for the atrium facing rooms meant it was noisy with people coming in at night. That said, the noise was only really an issue one night of my stay. I would recommend this hotel to those visiting for a short break.

Self

6/10

Pleasant

27 Mar 2026

Eric

the air c0nditiner never worked, the was no breakfast area

Partner

8/10

Excellent

22 Mar 2026

Angela

Very well located and an easy walk to everywhere you need to go in Vilnius. However the room walls are paper thin and have no soundproofing so all outside traffic, bell tolls, conversations near the lifts and even groups in the lobby can be heard and is quite disruptive.

Self

10/10

Exceptional

26 Jan 2026

Ray

Extremely clean room, staff were helpful. Definitely recommend

Business

6/10

Pleasant

08 Jan 2026

Greta

The corner room with cathedral view os impressive for sure. However, the room was lacking some basic things for this price. There was no shower gel in bathroom, took them 7 hours to replenish. The bed is big and spacious but one duvet for 2 people that is too small. The room doesnt heat up, even with max temp on air conditioning it is blowing cold air. Onoy 2 cofe pods for 2 people which i thought was a bit naff considering there is a coffee machine.
Staff are very lovely though. Room didnt get cleaned till 5pm which is fine but it meant we didnt have any shower gel till then

Leisure Partner

8/10

Excellent

15 Dec 2025

Kathryn

Room was clean and hotel was nice with excellent location and good amenities. Bed was not very comfortable and duvet was far too small for the bed but overall good for the price

Leisure Partner

10/10

Exceptional

12 Dec 2025

Karen

Hotel was spotless and we had a very spacious room.

10/10

Exceptional

11 Dec 2025

Wendy

Terrific breakfast, great hotel, brilliant location with friendly and efficient staff

Partner

6/10

Pleasant

09 Dec 2025

LIDIA

The hotel was great and the location excellent. However I paid for a non smoking room, and the room smell really as tobacco. Also, it was clear because when I entered there was an open windows, which was weird...

Business

10/10

Exceptional

06 Dec 2025

Jeffrey

We could not get the room temperature to go below 24 degrees Celsius. We tried to turn down to 21 but it would not let us.

Leisure Family

4/10

Poor

05 Dec 2025

Anna

Pictures reflected on the site are opposite of how the room looked. Our room was dingy, had stains on the carpet and room smelled misty and of cigarettes. Was unable to get the thermostat to work. There was also lack of communication when it came to the check in process. I had reached out at 15:00 since I had not received my access code and it took them 2 hours to get back to me. Once I did pay the city tax, I still did not receive the access code and had to call several times upon arrival to receive it.

Partner

6/10

Pleasant

13 Oct 2025

Marie

Breakfast very good
Wi fi disappointing
Reported loud music late into night on more than one night ignored
Some rooms have no natural day light opening into common area
So no natural ventilation
Would not stay again.

Partner

4/10

Poor

02 Oct 2025

Mathew

Shower door didn't close.
No heating so room was freezing, woke up multiple times do to being cold. - thermostat didn't do anything.

10/10

Exceptional

19 Sep 2025

Stacy

.

Leisure Partner

10/10

Exceptional

15 Sep 2025

J M

The front desk staff were lovely and hard working. The room was SO quiet. I enjoyed my stay very much.

8/10

Excellent

15 Sep 2025

Lawson

We would have given it an excellent, but the shower was small. The bathroom was tight for two people. The rest of the room was roomy. The staff was very supportive. The location can’t be beat!! The restaurant was very good.

Leisure Partner

6/10

Pleasant

05 Sep 2025

Gary Mari

Central location right across from the cathedral and restaurants. Checkin was easy- had issues getting our room code and parking code but it was easily resolved. Rooms were clean, beds were comfy. Only feedback are the flaw in shower drainage

Friends_and_family Family

10/10

Exceptional

02 Sep 2025

Wendy

Great location, nice and clean

8/10

Excellent

27 Aug 2025

leonid

Check in process a little bit complicated

Leisure Family

10/10

Exceptional

27 Jul 2025

Susan

Convent and nice

10/10

Exceptional

24 Jul 2025

Fae

Fantastic room and in walking distance to most things. Whole process is remote - you get a door code for your room - no reception or anything.

Leisure Friends

10/10

Exceptional

16 Jul 2025

Sabina

Excellent location, friendly staff, nice rooms, wonderful restaurant.

8/10

Excellent

01 Jul 2025

Verified traveler

Caution about access ramp at second door. Very steep.

Self

8/10

Excellent

14 Jun 2025

John

Excellent location across from the Cathedral and close to the City tour bus starting point. My room was clean and comfortable. Staff were friendly and helpful. Breakfast was excellent. The only thing I didn't like was the sloping ceiling in my room - I still have the bruises from my first night!

Leisure Self

10/10

Exceptional

31 May 2025

Grace

perfect location and helpful staff

Leisure Partner

6/10

Pleasant

21 May 2025

Robinson

The biggest problem was the Chek in. Had to do it thru a camara and the workers they had available can't help you with anything.

Leisure Partner

10/10

Exceptional

24 Apr 2025

Pamela

I enjoyed this property, but check in was quite odd. They were to send me instructions before I arrived as to various codes, yet I received nothing. The concierge was only there limited hours, and had I missed her, I would not have been able to get into my room - so be aware of that before you book.

It was easy access and easy to use the cathedral as a compass.

Leisure Self

8/10

Excellent

21 Apr 2025

Matthew

Great location

Nice clean hotel, staff were pleasant but we had minimal interaction. Didnt spend much time in hotel, but it was great location and excellent value.

Partner

10/10

Exceptional

21 Apr 2025

audrius

Convenient and walkable

Business_and_leisure Self

10/10

Exceptional

12 Mar 2025

Sylva

Great hotel. Perfect location. Close to everything. Good restaurant ~ food and atmosphere. Staff very friendly and accommodating. Definitely would stay here again

Leisure Friends

10/10

Exceptional

12 Feb 2025

Elizabeth

Clean, comfortable and incredibly central.

Amazing central location right next to the bell tower and cathedral! Super easy check in and check out. No key cards (they text you your room code) so no need to worry about having it on you all the time. Room was very clean and bed super comfortable. Lovely towels and chocolates on the pillow. Bottle of water each provided free of charge. Really useful to be able to store our luggage in the luggage room on the last day as we had a late night flight.

10/10

Exceptional

29 Jan 2025

Lina

Lovely stay- everything was perfect!

Business_and_leisure Partner

6/10

Pleasant

30 Dec 2024

Verified traveler

Average

Very good location, close to every touristic atraction. Rooms are pretty big but need refurbished, the furniture looks very old. We have just one radiator in the room which barely worked. The AC didn't work at all. We asked for an extra heater, which solved the problem. Even so, nobody came to try to fix the AC during our stay. Also, nobody came to clean our room in three days. You can say the hotel is a good value for money, but that is about it.

Partner

6/10

Pleasant

26 Oct 2024

Jolanta

It is right in the center of the town conveniently located close to museums , restaurants, bars , transportation.
There is a restaurant inside the hotel that serves breakfast & dinner. There is buffet style breakfast on the weekends.
The service crew was courteous & polite .
The rooms could use a little sprucing up !
The first room we were staying in was a suite . Both thermostats (2) were not working ; the bathroom fan was not working; the shower door can not hold the water ; the door locks were damaged , so you can not close the door ... The second room we were staying was a Deluxe room with interior window. The carpet was stained. The bathroom fan working , but the light was very dim . You could smell cigarette smoke all night coming from the vents.
The front desk service is available till 8 pm only, though exterior hotel door is open till 11 pm. I'm not sure what would happen if you arrive after 8pm?
There is no gym in the hotel , but there is a beauty salon.You could run outside , but I don't think you should : the streets and sidewalks are very uneven ...
Otherwise : it was great !

Leisure Family

4/10

Poor

25 Oct 2024

Irena

Furniture and carpet in the room was in a bad condition also a bathroom wall had a large crack.
Staff was not helpful.
Nice restaurant good breakfast and a beautiful view

Leisure Self

10/10

Exceptional

20 Oct 2024

Lee

Recommended

Fantastic hotel in an ideal location, right opposite the stunning cathedral. Staff very friendly, welcoming and helpful. My room was amazingly spacious and had all the amenities I wanted.

Self

10/10

Exceptional

24 Sep 2024

Haylee

Really lovely hotel, perfect location, great breakfast, lovely rooms and staff. Check in was a bit strange but once we'd been sent the info we needed it was easy enough. We extended our check out to 12pm with no issue and no extra payment required. The only thing we would have liked was a price list for the mini bar, we didnt have anything from it because we didnt know how much it was. I would definitely recommend this hotel!

Leisure Partner

8/10

Excellent

19 Sep 2024

EDWIN

Great location

Friends_and_family Friends

10/10

Exceptional

17 Sep 2024

Robert

The hotel was wonderful especially with its location.

Leisure Partner

8/10

Excellent

10 Sep 2024

David

Lovely staff

Leisure Family

8/10

Excellent

19 Aug 2024

Vida

The room had breathtaking views

8/10

Excellent

11 Aug 2024

Eva

Location was nice, but this hotel is not a 4* in the USA would be a 2* 😱

Leisure Friends

8/10

Excellent

08 Aug 2024

Stuart

Rooms were a little dated
Shower cubicle wasn’t very big
Very close to all sight seeing
Staff not the friendliest

Leisure Self

10/10

Exceptional

04 Aug 2024

Oleg

Parking would be nice

10/10

Exceptional

28 Jul 2024

Susan

Perfect hotel for our stay in Vilnius!

Leisure Partner

10/10

Exceptional

24 Jul 2024

Deimante

Location and hotel is great. View and convenience was the key for me as solo traveler. Room size is fine. Walking distance to old town and main attraction places. Transportation options are great.
It could be a downside that reception is open only 9am to 8pm.
It was not hotel's issue, more of Expedia issue- my data (ph number and email, payment) was not transfered to hotel's system therefore I did not get self check if access codes via email. Actual check i. Was rather smoothbut could have been an issue if I was checking in after reception desk working hours.
Restaurant is great, breakfast was as expected.
Great overall, definitely would stay here again.

Leisure Self

8/10

Excellent

21 Jul 2024

Steven

Very good location, service is up and down

Stayed 5 nights. Was able to get the same room for 2 bookings--one with tour group, then extra night on our own. The restaurant and its workers were nice and the outdoor patio is lovely. The Cathedral Square is literally across the street, so you are well positioned to view and visit this amazing city. The parking at this hotel is awful! The underground garage has 8 spaces but absolutely No room to maneuvre the car into and out of the space. It was also 30 Euros per night, which seems very high. The reception staff were all young locals and all seemed to have an attitude. One young man even seemed gleeful when I initially asked about getting a parking space and he said 'it's all full!' with a big smile on his face! I did communicate with the hotel several times through hotels.com and they were good about responding quickly, so if you want to use their parking services, best to arrange this well in advance! Our room was not serviced at all during our stay, and 1 of the elevators was not functioning. The hotel was full, so there was a lot of waiting for the 1 working elevator.

Friends_and_family Friends

10/10

Exceptional

11 Jul 2024

Monika

Niggles- can easily be solved.

Great Location. Breakfast was expensive for what you got. Lots of coffee shops around to have something different. The pillows were flat and not enough of them. Didn’t ask for additional pillows as it seemed no one around to speak to, to ask. Other than that the rooms were spacious and clean.

Friends_and_family Friends

10/10

Exceptional

09 Jul 2024

Chris

Excellent kocation.

Leisure Self

6/10

Pleasant

07 Jul 2024

Kristina

Musty rooms , poor A/C
Beds were not comfortable

Leisure

2/10

Poor

06 Jul 2024

Cornelia

Simply horrible

Staff was very abrupt and verging on outright rude on checking in, air conditioning set at 23.5c and could not be changed, room was hot, no windows to open, filthy carpet and refrigerator, bed was very low and only 2 small pillows. Could not wait to leave the hotel and ended up checking out early and skipping the 2nd breakfast we had already paid for as it was also horrible.

Partner

10/10

Exceptional

01 Jul 2024

Peter

Very nice, affordable hotel. Profound minibar selection. Code system for anytime check-in and access works perfectly. Amazing breakfast! I explicitly recommend staying there!

Business Self

10/10

Exceptional

30 Jun 2024

Hermanas

Friendly staff, cozy room.

6/10

Pleasant

29 Jun 2024

Garry

Low bed and the mattress is thin
The towels are worn out like in hostel
The a/c does not keep the temperature lower than 23.5’ C
Smell in the room
No a/c in the elevators, no even fan

Business_and_leisure Self

8/10

Excellent

16 Jun 2024

karen

Didn't like the check-in. Took ages to check in. The only hotel we stopped at on our explore holiday that wanted credit card and passport details. We had booked an additional night at same hotel after our organised group tour. I was told we could have same room, but we were then locked out on second day. We were given a new code after we paid tax, this could have all been sorted on original check-in.
Our room wasn't cleaned or towels refreshed.
Entering code into room door was tricky as the lights were on motion sensors in the halls and the light went out before the code could be entered. Breakfast was very good.

Leisure Partner

8/10

Excellent

13 Jun 2024

Jurate

Overall, very good

Overall, the stay was very good. Perfect location, clean rooms, wonderful breakfast. However, the contact-less check in and check-out experience was not that perfect, especially, when checking in and out outside of the normal working hours.The idea of a reception free hotel is nice, but the execution had it's flaws.

Business

2/10

Poor

11 Jun 2024

Mark

Been charged 129 euros for mini bar not used.

Hotel is in a good location and easy to get to, This is advertised as a 4 star hotel which I would disagree with. Hotel is clean but rooms are old wooden furnature and in need of updating. Bed was not comfortable and a small pillow. No room cleaning during our 3 night stay. Now here is the best bit, I get home to 129 euros being taken out of my account for mini bar usage,we never touched the minibar. Shocking error on behalf of this hotel. Im in the process of contacting the management awaiting for the response. Meanwhile im stuck with a large bill. If you stay here I hope you do not recieve the same treatment we did, what a let down to the great time in Vilnius by a so called 4 star hotel. I will never return or recommend it.

Partner

8/10

Excellent

06 Jun 2024

Marijane

I stayed here four nights. It’s clear they are having staffing and maybe cash flow issues. There’s no one to help you after 8pm. I could not get hot water in shower to work - turned out I was doing it wrong because no water is supposed to come out if you only turn on the hot side. I could tell the staff had explained this a thousand times. Maintenance was grumpy. No mattress pad which I found icky and odd. The restaurant has a fantastic breakfast well worth the price. The menu rest of the day is limited but there are lots of options around. Excellent location.

Leisure Self

10/10

Exceptional

05 Jun 2024

Edvardas

Very good location and the price was cheap for our stay. Large size of rooms and shower. Clean and nice hotel in perfect location, around a lot of restaurants, visiting places and shops. We liked that you need tu use password to unlock the doors of the room, so you dont need any card or key to carry with you. Definitely recommend for others :)

Leisure Family

10/10

Exceptional

17 May 2024

Andrew

Amzing had a great nights sleep

Partner

6/10

Pleasant

03 May 2024

KONSTANTINOS

In general nothing i can say about the room. It was descent and if you think the price and the location it s fine. Just the hotel cannot be considered as a 4 star property without having proper staff and reception. We arrived at night and we had never received the self check in instructions as it was supposed to be. So we had to try to call the central call center at 3 am waiting outside of the hotel with a 5 month baby. After some time they told us on this line that we couldn t receive the instructions cause the government tax was not paid.although we already pre paid the whole night rate on expedia. Also very cheap amenities for 4 star

Leisure Family_with_children

10/10

Exceptional

02 May 2024

Denis

Nice place and clean

Business_and_leisure Family

8/10

Excellent

01 May 2024

Verified traveler

Globally good

Globally good. 4/5

+: •The customer service is reactive and is always here for us even in the night.(cf: the first - point)
• Well placed in the old town. Proximity with all the things to see
• Well isolated
• Scooter available for free (you have to ask the desk for the code) but the autonomy isn't too high.
• Toilet,bathroom,bedroom are clean.

-:•My air conditioner didn't work well, it was always on 25°C so I didn't sleep well the first night and the second night I've told them and they tried to manage me with the air conditioner screen, but it wasn't working so they gave me an other room for my last night. The air conditioner didn't work as well but I had the poasibility to open the window in this room so I slept better. (Special mention to the customer service for their quickly response and solution)
• I think the bathrooms need to be refreshed (joints) but it was acceptable.
• Some stains on the walls and carpets

But the rate quality-price is pretty good.

I didn't try de breakfast but there was always a lot of people in the reataurant, I will try the next time.

Self

4/10

Poor

29 Apr 2024

Stanislau

Hotel didn’t send check in instructions till 10pm. There is no one at the front desk after 6pm, so you are out of luck if you arrive at a later time. To get to your room one has to navigate a maze of passages through the building. Room windows face a hallway. It’s quiet but feels stuffy. No AC. Room was clean with a decent bed. Wouldn’t stay here if it’s more than just one night.

Leisure Self

10/10

Exceptional

05 Apr 2024

RELJA

Amazing. Fantastic. Super efficient, useful, clean. Has everything that you need. I was a solo traveler from Melbourne, Australia. Found a deal online, it was super affordable. And the location is perfect. In the centre of Vilnius and close/walking distance to everything. Everyone around is friendly and speaks English. I’m very glad I chose Amberton hotel. Highly recommended.

Leisure Self

10/10

Exceptional

21 Jan 2024

MR RILWAN O

Happy and sure, i will come back again

My stay was overnight but the service personnel in the reception was great. Over all stay was amazing.

Self

2/10

Poor

11 Jan 2024

Karolina

Ne kambarys, o šuns būda. Buvo bandyta susisiekti su administratore, kad gautume kambarį su gražesniu vaizdu, tai gavome kambarį be lango. :) išsiregistravimo metu adminė nesugebėjo nei atsistot nei pasisveikinti. Mokėjimų grynais taip pat nepriima. Absurdas, o ne 4* viešbutis.

Leisure Partner

8/10

Excellent

27 Dec 2023

Vida

I have enjoyed the stay as I knew it will be very convenient in terms of location, shopping, dinning and transport links. The only thing I was not fan of was the initial email in which I was told that access code will be sent to me on the day of my stay by 2pm. It would be less confusing if the guests were informed they will need to pay city tax at the hotel before the access code is released. The staff on the other hand was very helpful.

Leisure Self

10/10

Exceptional

23 Dec 2023

Ieva

Lovely stay

Difficulties getting an access code. Large comfortable bed , nice hot shower, carpet abit scruffy in areas, wallpaper peeling off in some places. Good view from the window to the cathedral square.

Partner

6/10

Pleasant

05 Nov 2023

Edmondas

Needs more cleaning.

Leisure Self

10/10

Exceptional

22 Oct 2023

Terrance

Great location.

Leisure Friends

8/10

Excellent

13 Oct 2023

Nabih

Good overall

Leisure Self

8/10

Excellent

15 Sep 2023

Terrel

No active reception desk.

Leisure Family

4/10

Poor

10 Sep 2023

Orraymiosiris Hermes

The hotel is not clean. Bathroom was really disgusting, the nightstand dusty and there was a brown stain on the bed comforter. The toillet with was stained and the shower covered with mold. As a cherry on the cake, the elevator was out of service. The only advantage of this hotel is its location. You need to be aware that there's no staff at nights, so the service is going to be by phone.

10/10

Exceptional

06 Sep 2023

Giovanni

Its a good Hotel, near to the city center

2/10

Poor

31 Aug 2023

Simon

Two star - check-in nightmare

A two star hotel at best. Laberinth of corridors, concerning fire safety and the check-in is a nightmare. Honestly, you deserve better. I moved hotels after two nights.

Business

4/10

Poor

28 Aug 2023

Milda

There is no reception and self check in did not go smooth - I was not provided instructions for it, had to make long phone calls in order to get the email with the codes and room number.
After we got into our room, it was not what we ordered (ordered a double bed - got two single beds), then again had to call customer service and I was told that they actually do not have anymore free rooms so the change of the room was not possible.
The breakfast quality was very average.

Leisure Partner

2/10

Poor

17 Aug 2023

Juozas

Parking elevator- killer.

Leisure Family

8/10

Excellent

15 Jun 2023

Steven

3 Nights in Vilnius

Comfortable and economical place to stay with convenient location with regards to Old Town.

Self

4/10

Poor

30 Apr 2023

Raivo

Concept only half way though through.

Leisure Partner

6/10

Pleasant

27 Feb 2023

Francisek

Quite a few issues to address

It was fairly difficult to sort out the booking from the very beginning. Their checkout didn’t want to accept any of my UK cards(had to pay via bank transfer). There is no reception and you have to email or call in order to find out anything.
The noise level at night was a bit of a problem. Definitely not a good place if you are a light sleeper. Location is great.

Self

10/10

Exceptional

22 Feb 2023

Emmanuel

Location, atmosphere, staff.

2/10

Poor

06 Sep 2022

SCHWANE

THE ROOM LOOKS NOTHING LIKE THE PICTURE AND I PAID 92€ A NIGHT. The hotel doesn’t have reception, check in is all they WhatsApp. When I got to the room and requested on WhatsApp to be moved to the room I booked, they just straight up ignored me. The room was old and dated, and there was a used towel in the bathroom. I felt cheated. DO NOT BOOK HERE.

Leisure Self

6/10

Pleasant

04 Sep 2022

Verified traveler

The room is good but no reception and too hot room

Room was really small under the roof, it was really difficult to find a way to room. Also I didn’t saw when I booked that there is no reception in a hotel and you get a code and room number by email.
And the horrible thing was that in my room air condition didn’t work and at night it was not possible to sleep, because weather was really hot outside and under the roof you really feel it.

Self

6/10

Pleasant

12 Aug 2022

Rebekah

Good location, no front desk reception.

I didn't read the small print when booking and didn't realize they didn't have a front desk. I wanted to add additional nights without checking out of the room I had booked but ended up booking a room at a hotel across the street. The breakfast is okay and it is in a great location. The walls are thin though and if you are next to a noisy family like we were you may find it hard to sleep, children were running around and screaming well after 1:45 in the morning. This property has potential to be a great place to stay if it was adequately staffed and refurbished some.

Friends_and_family Family

10/10

Exceptional

26 Jul 2022

Peter

The hotel is very nice and in a great location. Enjoyed the food. Had a couple questions but without a staffed front desk there was noway to ask someone which was very frustrating!

Self

6/10

Pleasant

24 May 2022

Michael

The virtual reception idea needs some extra thought, something like a check-in/virtual receptionist machine in the lobby at the very least.

Leisure Self

8/10

Excellent

21 Feb 2022

Artemijs

Parking with charging for electric cars

Чудное местоположение с красивым видом, просторный номер, но маленькая ванная комната. Wifi и ТВ в норме, завтрак на высоком уровне, богатый выбор и все вкусно.
Стойки регистрации нет, все произошло по телефону и почту чтоб попасть в комнату. Оператор регистрации не говорит по русски.
Паркинг очень маленький, но есть зарядка для электротранспорта Type2.
Счет за проживание пришлось 2 раза запрашивать по почте и 2 раза звонить - безобразно работают ответственные лица!

Business

10/10

Exceptional

22 Mar 2021

Karolis

Charming cathedral view

Very nice breakfast. Comfy bed. Self check in. Perhaps bathroom is bit dated.

Partner

4/10

Poor

27 Aug 2020

Marius

As a traveler I wouldn’t suggest staying at this hotel. Costumer service and admission of this hotel were really unhelpful if any issues arises:
soap dispensers we’re not working properly, some lamps with not working bulbs, Tv remote with not working batteries, shower was not cleaned properly, cold breakfast etc.
I was deeply disappointed with this hotel.

Business_and_leisure Self

8/10

Excellent

10 Aug 2020

US-EuroTraveller

Amberton Hotel property and location is outstanding. Restaurant food and staff superb. However, management needs to wake up - they allow cars to park in the entry and exit to the hotel's main entrance regularly, and at least on one occassion, over four hours. This is a fire hazard and needs to be fixed now. Amberton is doing an experiment with no staff, which works surprisingly well. However, if they are going to so this, they must provide their own telephone, not rely guests using their phones. Hey management, what if a paying customer has a phone whose battery just ran out of power? Just out of luck? Sleep in the street? Bottom line, these are easy fixes which take next to no money and no time, and are necesary, so time to get on it!