Alexa Old Town

Lithuania , Vilnius
VILNIUS, Pylimo Str 53
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75 reviews shown

8/10

Excellent

01 Sep 2025

Kathleen

Hotel is in a great location. Code only entry but code received asap.

Partner

10/10

Exceptional

15 Jun 2025

Robin

Great place to stay, 5 minutes from the train and coach station and 5 minutes from the old town. Its more like a hotel than a hostel as my en suite room was great. Communication from the staff was great and even though they are not there 24/7, its easy to contact them. Will 100% stay here again

Leisure Self

2/10

Poor

12 May 2025

Mary

Do not stay here !!!!!!!!

avoid this hotel. No staff on site. ad to call to get instructions to get in. No heat. Had to plug in refrigerator to make it work. No free parking from 8AM to 8PM. Fined7 euros because did not know it was free. Paid 18 euros to park the next day. Next day 2 towels replaced. No new tea bags, garbage not emptied and comforters not even straightened. Beds were terrible, went down I foot whensat on. Not all hall lights worked. Asked to leave 8 euros for city tax. Very BAD experience.

Partner

8/10

Excellent

10 May 2025

James

The problem was there was no one at the front desk to contact. I idi not receive sms messages on my phone and had to rely on strangers to phone for check in information.

Leisure Self

2/10

Poor

07 Nov 2024

Raffy

We waited outside and couldn’t check in since there was no one staffed and no one answering the phone. No prior communications from the hotel whatsoever that we had to make arrangements before hand if we were flying in late. Got a room in another hotel for the night around midnight and all was good .

Friends_and_family Family

2/10

Poor

15 May 2024

Stuart

Convenient for railway station and Old Town.
Despite booking a city view, this was not available - claimed to be subject to availability. Bedside lights did not work, no ceiling fan, poor offering of tea bags, no room service, room cleaning haphazard at best - occasional making of bed, failure to clean glasses and mugs. After 3 days, the lights in the elevator failed.
When I pointed these issues to the occasional receptionist, I was told that if I didn't like the hotel, I could always find another hotel.

Leisure Self

8/10

Excellent

04 Nov 2019

Verified traveler

Perfect location near Old Town. Front desk staff at check in was very welcoming and helpful. Unfortunately, wifi was spotty at best.

Leisure Partner

10/10

Exceptional

10 May 2019

Verified traveler

Excellent location
Across from a food Market
Three bblockscfrom tbudcdtstionsndvtrsin station and tours

Leisure Self

4/10

Poor

06 Jun 2018

Verified traveler

medium -low clkass hoitel

no toilet in or near the lobby
no soap or shampoo in the bathroom only inear the sink. when needed a shower no soap so we had to take off the device near the sink and use in the shower very poor and disappointing

8/10

Excellent

31 Dec 2017

Nikolay

Nice quiet hotel

Nice, quiet hotel in the south part of Vilnius old city. The hotels location is very comfortable - 10-15 min to the center of old city. The big market is 100m from the hotel. Same with the small stores which opened till midnight. Near this hotel you have also the bus central station and train station (5 min walking) from where you can take bus or train (very cheap tickets) to other cities like Trakai, including international trips to Moscow etc.The breakfast was awesome. The hotel doesn't have its own parking.

Family

6/10

Pleasant

21 Oct 2017

sauyan

Weak Wifi

The location is great, only across the street from central market, where all local food are available. 7-8mins walk from railway and bus terminal. The room is ok, don't expect much for this price. The only problem was the wifi was very weak, even none.

8/10

Excellent

03 Jun 2017

Aliaksandr

Enjoy downtown Vilnius

Good overrated but nothing to write home about.
Good location, average breakfast, the bed too soft. Would not mind to stay again but it will not be among my favorites.

Family

8/10

Excellent

02 Jan 2017

Verified traveler

Great position and very nice hotel personal

8/10

Excellent

11 Aug 2016

Tania

The price was low. It was very close or within Old Town. Its location enabled us to walk to places

Family

8/10

Excellent

06 Jul 2016

Verified traveler

Breakfast was plentiful, but unvaried. Towels were small.

6/10

Pleasant

12 May 2016

Marc

Nice Hotel in the Old Town

The hotel was clean, well kept, and nicely located. The staff was helpful if not overly friendly. The breakfast was good, offering a variety of foodstuff. The coffee was great. Some customers might see the hotel as offering few services: no bar or bar service, tiny little television, staff that spoke very little English, etc. Personally, l thought the hotel well-suited to my purposes. I was happy with it.

10/10

Exceptional

18 Apr 2016

Verified traveler

Nice hotel. Nothing fancy but worth the price. Clean room, good speed wi-fi, simple but good enough breakfast. Room was small size but OK if you only need place to sleep. Towels were changed and room was cleaned every day. Neiboughood is not that great, but very close to old city.

Partner

8/10

Excellent

21 Feb 2016

Verified traveler

Nice stay

Good location, quick walk to most attractions. Room in good condition, nice bathroom and shower.

Partner

4/10

Poor

04 Nov 2015

gentlementravel

Mixed bag

The website would have you believe this hotel is in the old town, while it is only a short walk to the old town the area the hotel is in itself is pretty undesirable with poorly lit streets in the vicinity. The road leading from the hotel to the Bus/Train stations has a large section which is completely unlit. The room itself had many flaws as well, two single beds that can't be pushed together because of a bulky wooden frame, the most uncomfortable and noisy mattress, a tv which is too small and positioned too highly to watch properly and a shower rail which is too short in height with a curtain which is too long meaning it sticks to you and drags along the floor of the shower. Breakfast was below par, other similar hotels I've stayed in at least offered orange juice not from concentrate and pastries rather than cheap biscuits. The hotel staff were all remarkably friendly and helpful.

6/10

Pleasant

03 Nov 2015

Blazej

short visit

Close to old town...nice staff ..TV very small and shower quite old...but overall good hotel

Partner

8/10

Excellent

19 Oct 2015

Tony

Central stay

God and cheap stay near railwaystation.

Family

8/10

Excellent

17 Oct 2015

Not really in old town, but close

The hotel is not really located in old town, but pretty much anywhere in Vilnius is just a short walk away from there. Good option for a mid-range hotel, clean and comfortable, wifi worked fine. I didn't use the airport transfer service, but definitely do it for 15 euros if they still offer it. I paid a regular taxi that same price one way from the airport. I left Vilnius via the bus station, which is a short walk away from the hotel.

8/10

Excellent

17 Oct 2015

Kevin

Well worth booking

Three adults, two day stay, hotel an ideal base - both in location & comfort - for the sights (all within walking distance).

Family

10/10

Exceptional

07 Oct 2015

Iryna

Welcom & Nice hotel for business or holidays

I didn't expect that 3-star hotel could be so nice!
All facilities, conditions and servecies are under my best expectation. I'd rather say that it is 4-star hotel.
Additionally there is great location, it is 2 min walking from train and bus station and I spent 5-10 minutes of easy walking to citiy center.
Reception staff is great and kind!
Rooms are new, clean, comfortable but it was a little bit cold. Breacfast is good!
And I paid only 30 EUR per night for 2 persons! It's amaizing.

6/10

Pleasant

26 Sep 2015

Verified traveler

Wi Fi did not work in the room. Television did not work either. Good location though.

6/10

Pleasant

16 Sep 2015

John

Cheap as chips and alright!

Alexa is a clean, cheap hotel just inside the old town. It's a 10 min walk from the Cathedral square and there is a bike hire station outside (Bit like the Boris bikes in London).

Wifi only works in the downstairs corridor. The room was clean, with an ensuite bathroom (I don't like shower curtains in a small shower) We were facing the square outside which was quiet.

Breakfast was included - lots of breads, meats, sardines, pickles and salads.

They did charge my card on booking and again the day I arrived - so check what is happening at check in. After showing my credit card statement online and making a fuss they refunded it.

Family

8/10

Excellent

01 Sep 2015

Verified traveler

vilnus

good staff and good locations sttaff is very friendly

Family

6/10

Pleasant

29 Aug 2015

Michael

Great Location, bad WiFi

Great location essentially right next to old town. There is a supermarket next to it and also a fruit market. Downside is that WiFi is weak. It works decently in common areas but may not in your room. Spacious but not new. Shower was clogged. The common area outside my room had the same crumbs for a couple days as though it was never wipped. The shower I had had long hairs from the previous guest over the drain so I don't rate it's cleanliness up there.

4/10

Poor

21 Aug 2015

John

Three strikes you're out!

The location is good - a short walk to the old town. The hotel offers free self parking in a courtyard. The hotel receptionist was friendly and accommodating. The rooms are adequate and fairly clean. However, the good features stop there. We needed to change rooms to gain marginal access to wifi on the second floor, when I sat on the bed it promptly broke, the mattress falling at an angle onto the floor and when we attempted to leave the parking area, another car blocked our car. The hotel staff had no idea who's car was blocking ours. Finally, the staff found the owner of the car next to ours and we were able to depart. I guess that's three strikes!

Partner

6/10

Pleasant

30 Jul 2015

Verified traveler

Good location next to Old City

Very close to the railways station and to the Old Town. We really liked to reception girls: they were very helpful and sweet. Breakfast was average and coffee was terrible, didnt really enjoyed it. Room was ok but no night curtain so I woke up early morning from the sunrise and couldnt fall asleep anymore. We didnt get good deal and in other european countries u can get much nicer place to stay with the same amount spent.

8/10

Excellent

11 Jul 2015

Anna

Great location. Great service

This hotel is just four blocks from the train station inside the old town walls Close to absolutely everything. The service was wonderful. It was like staying in a hotel from the 1930's. 18 foot ceilings, antique and beautiful elevator, porter on duty 24 hours a day. After staying in many Spartan hotels to save money, I really enjoyed this one. Yes, the furnishings were a little old and the Internet did not extend to my room, but the hotel service made up for it.

10/10

Exceptional

30 Jun 2015

Elsie

Great location to Old Town

4/10

Poor

27 Jun 2015

Ellen

Convenient location, budget hotel

Great location but kind of \"former Soviet\" experience. Breakfast was disappointing. Towels were small and thin. No bedside lamps - just an overhead light. There is an elevator, happily. Staff at desk were very nice and helpful.

8/10

Excellent

27 Jun 2015

robert

Great price, great location. Highly recommend.

You just can't beat the price for this hotel. It's basic, but clean and in a great location.

8/10

Excellent

27 May 2015

xiao

Near to the old town

Comfortable,convenient,clean ,good value for money

Family

4/10

Poor

20 Jun 2011

Verified traveler

not good

SO NOISY ROOM WITH MINIMUM COMFORT!

4/10

Poor

23 Sep 2025

Larysa

Décevant!

Arnaque !!!Sur le site de l'hôtel marque \"transfer a l'aéroport \", \"chattle\". Reelement même si vous demander commander le taxi pour vous, l'administration vous dit: débrouille vous! Hôtel vieille, dans ma chambre des rideaux absentent et toute la nuit il faut tourner pour éviter la lumière de lampion en face de ma fenêtre. De-ce-vent!

Self

4/10

Poor

17 Sep 2025

Aurélie

Séjour en chambre économique... Bonne pour une nuit. Par contre pas d'accueil, juste un message avec le code et la clef.. j'avais cru lire qu'il y a avait un restaurant / pizzeria je la cherche encore et le véritable défaut c'est le parking qui est non gratuit ! 2€50 de l'heure (8h/22h) en zone rouge (vous avez intérêt à avoir l'application unipark). Je pense qu'à un moment il y en avait un de free parking par l'arrière courette, mais ce n'est plus le cas... Cela change le coût du séjour.. il faudrait peut être actualisé

Partner

6/10

Pleasant

17 Sep 2025

Søren

Okay til prisen.

Lokationen var fint - let at finde, tæt på togstationen og ikke langt fra lufthavnsbussen.

Ingen personer i receptionen på noget som helst tidspunkt. Kommunikation virkede dog fint over WhatsApp ... men det er alligevel lidt underligt.

Der var kun rengøring en dag ud af to. Der var dog ikke behov for det, så det var ret unædvengist at ønske mere.

Det eneste der måske skal nævnes er, at sengen var MEGET blød - måske er det ikke i alles smag. Jeg sov nu fint i den.

Og endeligt så må jeg altid spørge mig selv \"Ville jeg bo der igen?\" ... og svaret er ja. Det var \"okay\".

Self

8/10

Excellent

09 Jul 2025

Thomas

The property was okay and mostly clean. But the shower drain seems to be clogged because the water stayed in the shower for a long time. Except for the cleaning staff, we did not see any other staff. Thus we cannot judge any staff.

2/10

Poor

13 Nov 2024

Verified traveler

Odalar kokuyor

Tuvaletlerde koku vardı, su gideri yoktu, Odayı başkasına kiraladıkları için türlü bahaneler ile beni otelden kovdular çok kaba çalışanları var, kendisini otelin sahibi sanan kişiler var kesinlikle tavsiye etmiyorum

Business

8/10

Excellent

08 Oct 2024

Verified traveler

A cama do quarto é muito pequena e o colchão é aqueles de mola, o que torna desconfortável ao dormir. A localização pelo contrário é muito boa! Não há serviço de recepção, o que deixa a desejar no check-out pois gostaria de ter deixado minhas malas na recepção para continuar passeando na cidade até o meu voo, disseram por atendimento por SMS para deixar na recepção, entretanto não haveria ninguém para ver e poderiam facilmente serem roubadas...

Friends_and_family Friends

8/10

Excellent

01 Sep 2024

Jyrki

Ovikoodilla pääsi hyvin kulkemaan vaikka respaan ei ollut paikalla. Huone perustasoa. Vähän häiritsi yöllä läheisen terassin musiikki

Leisure Friends

6/10

Pleasant

25 Jul 2024

Mirva

Hyvät sängyt, siisti huone. Ainoa ongelma oli sisäänkirjautumisessa. Hotellissa ei ollut asiakaspalvelijaa paikalla, ja en saanut kirjautumistietoja ajoissa. Yritin soittaa asiakaspalveluun mutta vastasivat vasta toisella kerralla. He lähettivät kirjautumistiedot ja sen jälkeen kaikki sujui ongelmitta.

Friends_and_family Friends

8/10

Excellent

28 May 2024

Merja

Ihan jees yhdeksi yöksi

Yksinkertainen, mutta siisti.

Partner

8/10

Excellent

09 May 2024

Rudolf

Nice quiet hotel. I like the “old” style building.

Leisure Self

8/10

Excellent

18 Sep 2019

peter

Good hotel close to the old town

Nice hotel close to Vilnius old town. Small rooms but okay compared to the price. Friendly and helpful personel.
Rooms are slightly noisy.

Partner

8/10

Excellent

08 Aug 2019

Massimo

L'hotel è in una posizione ottima, a poca distanza dal centro e dalla stazione ferroviaria e dei bus. Camere piccole e senza armadio ma pulite. Check in veloce ma freddo, nessuna informazione su posti da vedere o suggerimenti di ristoranti in cui mangiare. Rapporto qualità prezzo buono per la posizione ma per il resto si potrebbe avere di più.

Friends

8/10

Excellent

18 Jul 2019

Verified traveler

Bra läge till Gamla stan och marknaden. Gratis parkering.

Leisure Partner

10/10

Exceptional

10 Nov 2018

Verified traveler

Hotel bien cuidado, limpio y muy bien situado. Desayuno razonable. Buen servicio

10/10

Exceptional

08 Nov 2018

Aliaksandr

Рекомендуем

Во-первых, очень удобное расположение: рядом вокзал, очень близко старый город, через дорогу - рынок с магазинчиками и кафе. Во-вторых, отличное обслуживание. Нас без проблем и доплат заселили в полодиннадцатого, а в день отъезда позволили задержаться до тринадцати часов. Номер чистый, обстановка в отеле вполне домашняя. Завтрак (шведский стол) порадовал разнообразием и качеством. WiFi хорош.

Friends

8/10

Excellent

05 Nov 2018

Verified traveler

Veldig koselig rom med skråtak. Utrolig liten tv som heller ikke funket, men vi var ikke i Vilnius for å se på tv. Gåavstand til det meste. Helt ok frokost, men ikke så mye å skryte av. De ansatte i resepsjonen var hyggelige.

Friends

10/10

Exceptional

23 Aug 2018

Anna

Ett charmigt och rent rum.

Friends

10/10

Exceptional

23 Jun 2018

Seweryn

Pobyt we dwoje

Super wypoczynek. Hotel czysty i zadbany, śniadania dobre, a przede wszystkim świetna lokalizacja.

Partner

8/10

Excellent

17 Jun 2018

Pavel

Хороший отель в центре.

Хороший отель в центре города. Близкий доступ к вокзалам и основным достопрмечательностям. Приехал рано. Любезно заселили с полудня. Внутри все ччистенько и опрятно. Душевный персонал.

6/10

Pleasant

25 May 2018

Daniel

Hotel cercano al Centro de Vilnius

Es un hotel cercano al Centro de Vilnius. No funcionaba el televisor, reclamamos y no solucionaron. La luz del espejo del baño tampoco funcionaba. Por otro lado el personal es amable y la tarifa relativamente económica. Las habitaciones si todo funciona serían adecuadas

Partner

8/10

Excellent

08 Apr 2018

Verified traveler

Night managers had only basic english proficiency, but the regular daytime staff were competent in english.

6/10

Pleasant

10 Mar 2018

Peter

Good location and helpful staff

Good location and helpful staff. The room was very small with very little natural light from outside. This economy room not suitable for longer stay, must choose better room in the hotel. Breakfast in the cellar was ok with enough dishes.

8/10

Excellent

07 Jan 2018

Tor

Perfekt beliggenhet i forhold til gamlebyen.

Rent og ok hotel med god beliggenhet. Høflig og serviceinstilt betjening.

2/10

Poor

29 Dec 2017

Verified traveler

PÉSSIMO = NÃO RESERVE!!!!

Péssimo!!!! Chuveiro quebrado!!! Avisei hoje cedo para arrumar porém retornei agora é não arrumaram. E disseram que não tem outro quarto disponível!!!! Absurdo!!!! E as toalhas???? Difícil dizer qual é a de banho e qual é a de rosto!!!! Toalha de banho minúscula!!!!

Partner

8/10

Excellent

24 Dec 2017

Kent

Lille og venligt hotel i Vilnius

Venligt personale og udmærket seng. Der mangler dog plads at arbejde på, hvis det er derfor man rejser. Venligt lille hotel i gåafstand til banegården, busstationen og den flotte gamle bydel.

6/10

Pleasant

14 Dec 2017

Van

Giusto rapporto qualità prezzo.
Camere abbastanza pulite ma vecchie. Materassi scadenti. Posizione rispetto alla citta vecchia molto buona

8/10

Excellent

12 Dec 2017

Verified traveler

Posizione strategica a due passi dalla old town.
Non consiglio la colazione all'interno dell'hotel,a noi è sembrata cara e di fronte c' è un mercato con all'interno una pasticceria che offre di tutto a prezzi completamente diversi.

10/10

Exceptional

08 Dec 2017

mara

Amazing ! Situated near the central market. A very kind staff . Everything was clean organized and the room was comfort silent and cozy . I felt like I was at home

Family

10/10

Exceptional

23 Aug 2017

Jozef

Lokalizacja,personel i jeszcze raz lokalizacja !!!

Przede wszystkim lokalizacja !!!! Bardzo miły, pomocny personel. Hotel ma swoje lata. Jeśli zwiedzanie Wilna a nie dłuższy pobyt jest priorytetem, to jest to bardzo dobry wybór za tę cenę.

Partner

8/10

Excellent

13 Jul 2017

Ka Pui

It's a good deal

The hotel is located near the old town. We take 15 mins taxi from airport to the hotel. And 15 mins walk to train station.
The location is good. The room is tidy. But there is no installation of exhaust fan in the toilet which is not acceptable.

Family

8/10

Excellent

26 Jun 2017

Verified traveler

Pieni huone lähellä vanhaa kaupunkia

Siisti hotelli, kohtuullinen palvelu, hyvä sijainti (kävelymatkan päässä kaikesta vanhassa kaupungissa). Huone oli pieni ja siinä oli pieni ikkuna. Myös TV oli todella pieni.

Partner

8/10

Excellent

15 Apr 2017

Verified traveler

God valuta for pengene.

Hotellet ligger i gamlebyen, med kort avstand til severdigheter. Bysykkel stasjon rett utenfor. Man får mye for pengene.

Family

8/10

Excellent

13 Feb 2017

Verified traveler

Gutes Stadtrates mit kleinen Abzügen

Das Hotel ist ein guter Ausgangspunkt für einen Aufenthalt in Vilnius. Bei Ankunft war unsere Reservierung nicht vorhanden, unklar ob hier ein Fehler des Hotels oder von Expedia vorlag. Ein Zimmer erhielten wir dann aber trotzdem schnell.
Frühstück ist für 3 Euro pro Person pro Tag ok, man kann für den gleichen Preis aber genauso gut auswärts etwas frühstücken.
Das Zimmer war soweit in Ordnung, nur der Fernseher war etwas klein geraten. Da es aber ohnehin keine deutschen Programme gab, war das kein wirkliches Problem.

6/10

Pleasant

20 Jan 2017

Yunona

Раз на раз не приходится

Второй раз останавливаемся в этом отеле - очень нравится месторасположение, рядом старый город и пешеходные улочки. В первый приезд нам достался симпатичный небольшой номер на 3 мансардном этаже. Номер был чистый, ванная комната с душевой кабиной, все было без нареканий, нам понравилось. В этот приезд нас поселили в номер на втором этаже, номер был очень старым, явно сильно нуждается в ремонте. Ковровое покрытие в пятнах, на стенах облупившаяся краска. В ванной о чистоте судить было сложно, потому что настенная и напольная плитка такой пестрой расцветки, что все равно ничего не видно. Душевая сделана встроенной, отгорожена шторкой, которая постоянно липнет в процессе принятия душа, бррр. Кровати односпальные, спинки пооблезли. Шнурок включения на одном из светильников над кроватью был оторван, так что светильник не работал. Мы были в январе, но в номере было тепло - это плюс. Мы путешествуем с маленькой собачкой, может быть это было причиной, что нас поселили в такой номер - не знаю. Но нигде во время нашего путешествия в отелях такого не было, так что это скорее вопрос. Завтраки мы не брали. При отеле есть бесплатная парковка. В целом, отель рекомендую, но номера бронировать лучше на 3 этаже.

Partner

4/10

Poor

21 Sep 2016

Verified traveler

駅近&安い

安いだけあって設備は求めないほうがよい。WiFi完備なのに繋がらない。清潔感はあまりいいとはいえない。ただ寝るだけでいいという人にはオススメ。食べるお店も近くになし。

4/10

Poor

15 Sep 2016

Chatarina

Disappointed

Terrible smell (probably from the drains) in the room.
Booked a room that \"promised with balcony\" when I arrived, there were no rooms with balcony available

8/10

Excellent

15 Sep 2016

Lise-Lotte

Deltog i halvmarathon den 11/9

8/10

Excellent

29 Aug 2016

Massimo

Un buon hotel vicino alla Stazione

Cortesia e Disponibilità alla Reception.
Pulizia e Comfort della Camera.
Nel caso si arrivi dopo le 21 difficoltà nel trovare un locale dove cenare (eccetto McDonald).

4/10

Poor

18 Aug 2016

Verified traveler

ullakkokämppä

Olin varmistanut hotellista etukäteen sähköpostitse, että heillä on tuuletin. Ei ollut, vaikka luvattiin. Saimme sellaisen kuitenkin pyynnöstä, rikkinäisen, mutta toimivan. Huone oli pieni, jossa oli pieni ikkuna korkealla - siitä näkyi puiden latvoja. Huoneessa lenteli hyttysiä. Kylpyhuoneen lavuaari oli minikokoinen - tarvittiin akrobatiaa, jotta aamu- ja iltapesut sai suoritettua. Heikkotasoinen perushuone, jossa nukkui pari yötä. Sijainti ok, plussana viereinen kauppahalli, joka kuitenkin oli yllättäen kiinni maanantaina (sunnuntaina auki). Lähellä pari pientä ruokakauppaa. Bussiasemalle 500 m.

Partner