Grata by Centrum Hotels

10/10

Exceptional

14 Dec 2024

Ceslav

We express our gratitude to the hotel staff. I would like to note that everyone is very friendly and polite, so the atmosphere of a good rest and excellent mood is created. We have already been here twice, we hope to come again! Huge thanks to everyone!

Business_and_leisure Family

8/10

Excellent

14 Oct 2024

Barrie

Stay in Vilnius

Good value hotel in central Vilnius. Breakfast good except last day when there was insufficient spaces for a large number of guests which made getting a table practically impossible

Self

8/10

Excellent

29 Aug 2024

Carmela

Great location and space in the hotel
Buffet breakfast was awesome too.

Friends_and_family Family

6/10

Pleasant

05 Jul 2024

SYDNEY

Ok Stay. Budget Hotel

Stayed in a single room on the 5th floor. Even with the fan, I was sweating in the room and had trouble sleeping. It wasn’t even that hot outside. Stayed 2 nights, breakfast is decent and it’s not too far of a walk into the old town.

Self

8/10

Excellent

05 Jun 2024

Philip

Very good-value hotel
Just a ten minute walk to bus stops.
If you plump for the top floor,[five] bear in mind the lift only goes as high as the fourth
Beautifully clean bathroom but my room had tea/coffee sashays but no kettle! Never mind cold coffee instead! Also the hot water does take a long time to go through i found. Also watch out for the early breakfast restaurant coach party .I would come back an hour later if you don't like being jostled!

Leisure Self

10/10

Exceptional

31 May 2024

Jill

Quiet location, excellent breakfast.

Leisure Friends

8/10

Excellent

13 May 2024

Jean

Breakfast was leaps and bounds past any hotel that I've been to. Awesome on that. The room was small but sufficient and i kinda liked it that way. I'm unaccustomed to not being able to control room temp. Not a biggie bc it was change of seasons. I booked partly for the airport shuttle that turned out to not be free. It seemed far from everything else interesting. If i had transportation, it would have been the perfect spot.

Business_and_leisure Self

10/10

Exceptional

02 Dec 2023

Verified traveler

A warm and well located hotel

A well located hotel just outside the old town and walkable within 30 minutes. Lots of bars and eating places nearby. The airport bus only costs €1 and takes you near the hotel. The reception staff were grest bug some of the serving staff at breakfast were a little unfriendly!

Friends_and_family Friends

8/10

Excellent

27 Nov 2023

Glen

The hotel was clean and the staff were very friendly. The breakfast was good and there was plenty on offer. The only downside was the lack of hot water for the first two days due to a district heating issue.

Leisure Friends

8/10

Excellent

23 Oct 2023

James

Good overall

Business Self

8/10

Excellent

03 Oct 2023

manjit singh

Grata hotel

Had a very pleasant stay in Vilnius. The hotel staff were friendly, helpful and pleasant . The hotel was slightly away from downtown in a quiet area and had to get a taxi everywhere .

Friends_and_family Friends

6/10

Pleasant

27 Sep 2023

MARIJA

Outdated and not clean room

Leisure Self

10/10

Exceptional

23 Sep 2023

Francisek

Budgety place, but quite clean and comfy. Room was fairly spacious and very quiet, no shower gels or shampoos though.

Self

2/10

Poor

18 Sep 2023

Vaida

Stayed for one night before flying abroad. Everything was fine before something horrible happened. Wanted to take blanket from the wardrobe when gin bottle felt in on feet and broke the finger. So I’m just thinking how housekeeping are cleaning rooms if they can’t even collect empty bottles? Thanks god I wasn’t there with my young child, don’t want to even imagine if it could hit his head.
Needed to chase an apology from staff, promised to call, they didn’t just went I said nobody contact me, Kristina phoned, apologised said will make my next stay better, still waiting for it to happened :)

Business Self

4/10

Poor

28 Aug 2023

John

Tge ejevator stops on the 4th floor and you must walk up the stairs to the 5th floor. Head space is restictrd in the room especially in the shower. An adult cannot stand while using the shower!

Leisure Self

8/10

Excellent

18 Aug 2023

sheng

What is stuff is it rude

10/10

Exceptional

04 Jul 2023

Karen

L

4/10

Poor

22 May 2023

Agustin

Layout not intuitive get lost around the property, flickering lights in the bath room caused eye strain, door would not close, location out of the way, no foot options anywhere close

Leisure Self

10/10

Exceptional

04 Sep 2022

Artyom

Awesome hotel, very polite and helpful employees!!
Breakfast was delicious, I would definitely stay there again.

Leisure Self

10/10

Exceptional

18 Jan 2022

Tom

Very clean and tidy

Self

8/10

Excellent

15 Nov 2021

daniel

Good hotel but quite a way out. Inside is like a maze ! I was put in toon 009 on the ground floor … large but hated being on that floor as like to be up inside. Great staff very cheerful. Near a supermarket and a McDonald’s . Breakfast was great as staff fantastic. Just too far out compared with central located hotels that offer more at the same price or less but a nice place to stay.

Self

8/10

Excellent

06 Nov 2021

Edward

Good hotel

Good location, quiet and somewhat spartan, but excellent value for money. The room was fine, although I had to open the windows due to not finding any way to switch off the heated towel rail in the bathroom.

Business

6/10

Pleasant

14 Sep 2021

Sabine

Generally a nice hotel

Nice, clean hotel and receptionist was lovely and helpful but the lady in the restaurant (breakfast) was very rude, moody and unhelpful. The hotel is a little way out from the centre however a pleasant walk of about 20mins which gives you time to see things on your way down.

Partner

10/10

Exceptional

25 Aug 2021

G

Quality and Comfort

I had an amazing experience in Lithuania and part of it it was due to the comfort of the hotel. The staff is always prompt to help, very useful in all the days and very practical too. From reception, to cleaner, to waiter, they are all amazing. The hotel is really nice too, due to the covid sauna and spa are not working, which is a shame but understandable. The location is good too if you don't mind short walks. I definitely advice this hotel for whoever is going to Vilnius.

Self

8/10

Excellent

14 Aug 2021

Arunas

Good value for money

Clean room, good breakfast, close to the center.

Business

8/10

Excellent

29 Feb 2020

euTraveller

Excellent value for money, the breakfast alone made the trip special. The rooms themself could do with a touch of modernisation, but the rest of the hotel is excellent, with friendly staff all round. Would stay again.

Leisure Self

6/10

Pleasant

18 Feb 2020

Paul

Pros - Good breakfast & hotel is in a quiet location

Cons -
Room smelt of sewage drains.
Room not cleaned to a satisfactory standard.
Staff on reception or in the breakfast room fail to acknowledge your existence.
Cases left in the reception foyer all day after checking out rather than being locked away in a secure room.
Requests for mini cartons of milk to accompany tea making facilities in our room ignored.

Leisure Partner

8/10

Excellent

21 Oct 2019

Ingþór

very good for it´s price. super friendly staff. very helpful. large rooms

8/10

Excellent

08 Aug 2019

Verified traveler

Fine for the price, especially in Europe..............................................................................................

Business_and_leisure Family

10/10

Exceptional

01 Aug 2019

Tad

Good for few days...great staff.. location..ill stay there again

Business Self

10/10

Exceptional

28 Jul 2019

Verified traveler

Friendly, helpful, multilingual staff
Delicious breakfast
Spacious room
Tasty restaurant

I would recommend this hotel

Leisure

10/10

Exceptional

17 Jul 2019

Verified traveler

Great staff and excellent breakfast and a great location

Friends_and_family Family

8/10

Excellent

13 Jun 2019

Verified traveler

Desk service needs to be improved

nananananananananann

Leisure Family

10/10

Exceptional

18 May 2019

Emil

Good location, clean and friendly. Good breakfast.

Leisure Partner

10/10

Exceptional

06 Apr 2019

Verified traveler

Excellent! I don't have any complaints. I'm happy with it

Friends_and_family Family

8/10

Excellent

01 Apr 2019

Verified traveler

For the price, good enough.

Room was a bit tired and didn't feel completely clean.

Friends_and_family Family

2/10

Poor

01 Apr 2019

Verified traveler

2 small vodka 2small bottle wine charged me 99 pounds

Friends_and_family Friends

4/10

Poor

08 Jan 2019

ANTONIO JOSE

First and LastTime at once

Everything was almost good (comfortable and very clean bedroom, nice food, nice place). Nevertheless, two bad things happen: in the reception desk, I was told that because of winter season there was no sightseeing bus service in Vilnius (a lie, since I found several red sightseeing buses in downtown). The second bad thing was everywhere in Grata hotel one reads that its restaurant closes in late evening but in reality it closes at 8pm on Sundays.

10/10

Exceptional

17 Dec 2018

Verified traveler

The hotel was spot on. Room was a decent size. Breakfast was like any other Europe city break hotel breakfast, and plentiful. Hotel staff very helpful and friendly. Half hour walk to the old town. Would I stay again, most definitely yes .

10/10

Exceptional

10 Dec 2018

Verified traveler

Nice economical hotel. Staff are good.Variety at breakfast is very good

10/10

Exceptional

21 Nov 2018

Abraham Misael

Staying Again!

Really good and clean, good breakfast!!

8/10

Excellent

16 Nov 2018

Raimunda

Very good for this price

Its very nice, comfortable and not expensive hotel. Staff was very kind and helpful. Breakfast – esay and delicious.

10/10

Exceptional

29 Oct 2018

andy

The location was not central but we knew that when we booked. there were enough restaurants around, so it wasn't a problem.
There was a good selection of food and drink at breakfast.
The Sauna and plunge pool were good. Access to the Health Spa within the building was an added attraction.

6/10

Pleasant

11 Oct 2018

wdwilso2

Decent enough hotel for a few nights. 15 minute walk to Old Town and sights. Rooms OK, very dated. Breakfast could be better quality

8/10

Excellent

12 Sep 2018

Devesh

Nice hotel, great service

The hotel was great, though it’s a little out of the way from the old town where everything is. I had an issue with my room where the bathroom light wasn’t working, but the hotel was prompt in fixing it by switching me to the adjacent room. I would recommend the hotel, with the caveat that it’s not as centrally located as one would like.

10/10

Exceptional

06 Sep 2018

Jelena

lovely place,enjoy to stay here..,

Partner

10/10

Exceptional

17 Aug 2018

Nestor

Very nice and quite location.

Family

10/10

Exceptional

28 Jul 2018

Lindsay

Lovely hotel with spa and great breakfast

This was a lovely hotel, and I appreciated being able to access the spa facilities in the evening between 19:00 and 22:00. The breakfast was excellent and it was nice to have kettle and fridge in the room. It is fairly close to the Old Town and on bus routes.

2/10

Poor

24 Jul 2018

Sammy

The hotel is very old and no air conditioner
Bad experience

8/10

Excellent

26 Jun 2018

Graham

Lithuania Tour

Very nice Hotel with a good breakfast selection and staff very helpful, area not ideal as in new town and not near to the main attractions which are in the new town also the Bus station & train station are a 30 min walk away

Family

10/10

Exceptional

17 Jun 2018

Verified traveler

just a weekend away

Friends

10/10

Exceptional

26 May 2018

Martin L

The best within this category of hotel

We regularly stay here now... whenever we come to Vilnius. It is by far the best in the city within this star/- price category in my opinion.

Partner

8/10

Excellent

26 May 2018

Emilija

Nice

Rooms were nice and adequate. Staff very accommodating, even made us sanchwiches for our early trip to the airport as we couldn’t have the breakfast. Only thing I would say is pool is very small circle , not expected

Friends

2/10

Poor

02 May 2018

Carolyn

No guarantees you’ll get to stay

We arrived to be told we would not be staying at the hotel and they inform hotels.com a week ago. Hotels.com says this was not the case. They said we were going to be put in a like for like hotel but the hotel they put us in had no facilities not even offer a breakfast that we had paid for. We had to walk to grata for breakfast or to use any of the facilities. I had to reorganise airport transfer for our return and all they did was hand me a phone. The attitude of the lady at reception when I arrived was less than impressive as she was telling a guest who was trying to help a drunk gentleman back to his room just to go away and leave, security will deal with him, very rude and no security arrived while we were still there waiting for a taxi at gone midnight. Below are the pictures of the room we were put in

Family

10/10

Exceptional

01 May 2018

Verified traveler

quality was way better then I've expected for the price I paid

10/10

Exceptional

21 Apr 2018

Stewart

Excellent hotel , a little out of town but cheap b

Excellent hotel all round , a little out of town , but cheap buses . Close to 3G bus stop run to airport. Breakfast brill

Friends

6/10

Pleasant

14 Mar 2018

Sharece

Meh. The Grata is average.

The Grata has a good price for an evening stay, but I was disappointed by the state of my room when I checked in. The bathroom was not clean upon check-in and the front desk staff was not very friendly. That said, the morning breakfast is quite delicious.

8/10

Excellent

05 Mar 2018

Richard

Great for the price, but lacking in some areas

Firstly want to say that this review isn't just me moaning as I generally had a good stay at Grata Hotel. It's not in the centre but is only around a 15 minute walk so not too bad. I stayed in an attic room and was warm throughout, even though it was -20 and snowing while I was there.

Just a few small comments from me. Firstly, I think it was the water pipes, but every time I or someone else above or below flushed the toilet or used a tap, there would be a really loud buzzing noise from the bathroom which actually woke me up in the middle of the night a few times. Secondly the shower was impossible to use - the bath tub was underneath the slanted attic ceiling which meant you couldn't actually stand up in the shower. No shower curtain either over the bath.

And finally the service in the restaurant was disappointing. There isn't much around the hotel so I went in for food one of the evenings at 6:30pm to find it completely empty and no staff around...having popped my head around one of the doors I asked if they were open and they all just stared at me with a blank expression. Food was ok but my main was brought out before I had even finished my starter and the waitress took it away. Asked for a desert they said it would be a 30 minute wait. I was the only one in there! Beer was brought out as a can, not a draught pint. Really disappointing experience in that sense, but the general stay was good value for the price I paid.

8/10

Excellent

07 Feb 2018

Amy

Lovely little stay

Hotel was a little dated but very clean and beds were comfy. Worth upgrading to the superior room! Breakfast didn't meet up to being 'the best' as the hotel claims but put us on for the day, maybe it just wasn't to my tastes (hot dogs for sausages and overcooked potato balls). Had a couple of miscommunications about late checkout. Was told we could checkout at 2pm but no details taken, double checked again and was told 1pm and our room number was taken. Still received a call to the room at 12 on checkout day to say we hadn't checked out on time. It doesn't seem that staff talk much to each other, but other than this they were all polite. Would stay in central old town next time as walk each day was around 20/30 mins but overall hotel was very good and we had a great stay!

Partner

8/10

Excellent

04 Feb 2018

JP

\"Great hotel with delicious buffet breakfast\"

I really enjoyed my stay here at the Grata hotel, Whole experience a total pleasure... rooms were big ,very clean, comfortable beds, Buffet breakfast was delicious, different kind of varieties each day! The sauna facilities were open till late, especially during Christmas period!
The Grata Hotel staff were all amazing,great hospitality,kind and friendly! Offering a lovely environment throughout..
A Very Big Thank You to all the staff, Especially the lovely ladies at reception, Pozena, Ingrida, Egle who made my stay feel very welcome! Keep up the good work!!

Happy New Year 2018!!

8/10

Excellent

01 Feb 2018

Jawad

Nice hotel in tight budget.

Staff was very helpful and provid great customer service. Eager to solve the issues at the spot. Feel quite comfortable except beds need to change for comfortable sleep at night. Rest everything was great.

8/10

Excellent

24 Jan 2018

Andrew

Very nice hotel outside Vilnius city centre

Grata Hotel was really nice with a bar and restaurant. Everywhere was clean and tidy, staff were helpful and found it to be very quiet. Got a taxi to the hotel from the airport which was €9, and got the express bus route 3G back on the return trip from a nearby stop which took approx.10-15 minutes and cost €1. The old town or city centre were a 15- 20 min walk which was fine going there as mainly downhill, but hard work on the way back especially in the snow !! Breakfast was included and was a really good self service option. Overall I would go back there myself, and would certainly recommend it if you do not mind the walking.

8/10

Excellent

21 Jan 2018

Martin L

Okay stay and price competative.

Booked 2 double rooms, one excellent, .. but the other; looked to be a single with a double bed, bathtap useless, shower head blocked with limescale, minibar fridge rattled and had to be turned off, broken desk drawer handle, broken french balcony door handle, cobwebs hanging from ceiling corner, poor bed bottom sheets on marked mattress. However, excellent wifi, easy check-in and pleasant staff, a very good breakfast and with plenty of street parking available for a few euro. Given the price acceptable, just better housekeeping needed.

Partner

10/10

Exceptional

01 Jan 2018

jasbir

Very nice stay . Ticks all the boxes

Nice clean . Food was very good . 15 min walk to centre not to bad as its a flat country. Tv good size ,internet very good, Overall for the price this place is hard to beat.

Partner

10/10

Exceptional

21 Dec 2017

Richard

Lovely hotel and friendly and helpful staff. Average neighbourhood but safe and with a very useful, large 24 hour store five minutes' walk away. 20 minutes walk from old town or 5 mins walk to local bus into town and to the bus and train stations.

10/10

Exceptional

16 Dec 2017

Naresh

Great stay in Vilnius

Great hotel and very nice breakfast. Location is about 20 minutes walk to old town. Good value for money. Matress was a bit squeaky Staff were friendly. Will try staying here next time I visit Vilnius.

Partner

8/10

Excellent

13 Dec 2017

Susan

Good value

Great value for money, room was comfortable and clean. Breakfast was included and ok. Hot buffet, fish and continental, cereal etc... enough choice.

Partner

10/10

Exceptional

03 Dec 2017

Yewande

Grata Hotel

The hotel is located in a good location and isn't too far from the shopping malls like Akropolis and Panorama. The staff (especially the females)are very friendly,welcoming and always ready to make sure your stay is very comfortable. They are very helpful too. The breakfast is very good as it's a buffet so you get to choose what you want. I would highly recommend this hotel especially if you are on a budget. The TV stations are only few and mostly spoken in their languages which can be a little frustrating for those who don't understand it.

8/10

Excellent

24 Nov 2017

chad

Great value and very spacious.

3 adults visiting (one couple) and it was perfect!

A double bed and then a separate small bedroom area.

Room was very spacious and breakfast was fab!

Great value hotel.
:)

8/10

Excellent

16 Nov 2017

Daina

Good breakfast, room and especially bathroom should be cleaned better, toiletries are only liquid soap and shower gel&shampoo 2in1, coffee in room only 3in1 so not suitable for people who don't like sugar and milk in it. Overall fair affordable hotel.

8/10

Excellent

15 Nov 2017

Verified traveler

Stayed for 2 nights. The hotel is in a perfect location, easy access the old town and the rest of the city. It's clean and tidy, room is comfortable enough, quite nice buffet breakfast. Would definitely recommend for a budget stay.

8/10

Excellent

24 Oct 2017

liudmila

Good economy option

The room was big, not very cozy. But overall hotel was very good, clean. The location is not in the center of everything, but easy to get to. The staff at reception and housekeeping was very polite and helpful.

One exception: VERY RUDE WAIT STAFF at the restaurant on premises. The lady who served in the evening showed an attitude and was not accommodating at all! Employees like her should be fired immediately because they ruin any pleasurable experience one might have.

Would recommend to stay at the hotel for sure, just not to dine.

8/10

Excellent

08 Oct 2017

Judith

Too Many Hotels

Have been at so many hotels lately that I can barely remember this one.

Family

10/10

Exceptional

06 Oct 2017

jon

Vilnius break

I recently stayed at the Grata hotel, situated not far from the old town, so convenient for walking and getting around.

8/10

Excellent

01 Oct 2017

Kat

Nice cheap hotel

Sightly out of town however in a nice area and only a short walk to the city centre, easy to get to by taxi from the airport. Room came with a buffet breakfast which had everything you would need. Room was basic but clean and all you needed. There was even a reasonably priced mini bar. Incredibly cheap and would recommend

10/10

Exceptional

24 Sep 2017

Gordon

A good well run hotel

I enjoyed my stay. The price was great. It is an older hotel, but that is reflected in the price.

8/10

Excellent

22 Sep 2017

Randy

Randy's old town visit

The hotel was nice and fairly well situated for the old town area. The Staff let me know that I could use the 3G bus (only 1 Euro) to aid with my visits to the old town area and to return to the airport. They also recommended a nice restaurant near the hotel. My room included a complementary breakfast.

8/10

Excellent

20 Sep 2017

David

Outstanding Breakfast Buffet

Very nice hotel. I took an attic room at a low rate. Not close to center of town but taxi was only two euros to the hotel. Breakfast buffet was the best I've seen. I would go back just for that!

10/10

Exceptional

12 Sep 2017

Verified traveler

Would recommend staying to anyone

Excellent reception and service, within walking distance of Old City and Railway Station. Room comfortable, velux window with panoramic view of city, ample TV channels. Restaurant: excellent selection from evening menu and breakfast couldn't ask for more. Only negative - fan above threshhold to bedroom could not be disconnected or silenced. Ear-plugs a must.

Family

8/10

Excellent

08 Sep 2017

Carole

A nice hotel

Enjoyed our stay but if your expecting to be near anything well it's a bit of a hike. Arrived on an early flight but was still made to wait 3 hours to check in. Breakfast was very nice and reception staff very helpful when printing off our boarding tickets. There is a self service laundry across from the hotel which was great as we had been traveling 3 weeks at that stage.

8/10

Excellent

08 Sep 2017

david

Baltic trip

Pleasant stay in quiet area but easy to walk to old town.

8/10

Excellent

07 Sep 2017

Verified traveler

Breakfast boring
Could be exponentially better

10/10

Exceptional

05 Sep 2017

calum

nice place very clean and tidy

nice place to stay bit far from the old town but chinese across the road local supermaket 5 min walk the staff try to help as best as they can room was nice as well

6/10

Pleasant

20 Aug 2017

Mariusz

Recommended

Reasonable choice for one day stay

Family

8/10

Excellent

18 Aug 2017

david

Excellent value

Nice budget hotel . Great location only 20mins walk to old town. Transport links good

10/10

Exceptional

09 Aug 2017

Lars

Nice hotel and city

Very nice hotel. Great room and comfort. The breakfast was like
breakfast at any Grand hotel. Clean room and nice Sauna and pool.
About 15 min Walk to city. I think we will come back.

Family

10/10

Exceptional

05 Aug 2017

Jim

Very Comfortable

The hotel is in an ice area and is very quiet. The rooms are excellent with fridge and spacious bathroom.
Breakfast is one of the best I have had.

10/10

Exceptional

01 Aug 2017

Verified traveler

Very nice hotel

Great location, delicious breakfast, clean room. Would definetely come back again. Near the old town, about 5 minutes walking. Helpfull staff.

8/10

Excellent

28 Jul 2017

Verified traveler

My experience in Grata hotel

Lovely hotel, nice breakfast just strange smell and tidyness should be improved in the room.

Family

10/10

Exceptional

08 Jul 2017

Mr Michael J P Nodes

Amazing value for money.

There for one night to watch the Europa League football. Staff friendly and helpful. The hotel was fairly central and well priced. Tremendous breakfast in the morning.

All in all, a great hotel and a perfect base for exploring a great city. Top marks from me.

8/10

Excellent

07 Jul 2017

Verified traveler

Nice basic hotel. Not too close to night life.

Bar shuts a 10 pm. A good walk into the town. Not very central

8/10

Excellent

29 Jun 2017

Verified traveler

Pleasant, comfortable stay

I spent 3 nights at this hotel in April, wasn't the cheapest option but made up for it with the location and services. The rooms aren't exactly modern but everything worked fine, the bathroom was clean, hot water available, the bed wasn't the most comfortable but still managed to get to sleep. Reception staff was very polite and nice, staff in the breakfast room a bit less so, though that could be down to language barrier. Breakfast selection was really pleasing, first morning I had a lovely nice breakfast here, but the last morning there was a Polish tour group (there are many of these and Russian groups) came down at breakfast opening time and turned the room rather chaotic, avoid this if you can. On one rainy day I decided to have dinner at the hotel but I was told there were no more places available (at this point there were 4 people in the dining room, I assume they expected a tour group??) also the reception doesn't have an umbrella to borrow so I recommend packing one. The hotel is a bit of a walk from the old town centre though I don't mind walking so this wasn't a problem to me. Train station was also a manageable walk away. Free wifi worked absolutely fine, TV too, as did the oldschool radiator in the room. I contacted the hotel prior to my arrival to arrange a taxi from the airport, they were prompt to reply and arranged my pickup (€20)

10/10

Exceptional

09 Jun 2017

Winston

Vilnius Excellent City

Excellent hotel in all respects. Strongly recommended. The only slight negative is the walking distance and time, about 30 minutes from the centre of Vilnius.

Partner

2/10

Poor

29 May 2017

Vasily

Beware, travellers

Not a good experience. I booked a room well in advance (several months) and prepaid the full rate. I was visiting Vilnius for a weekend, so only 1 night stay. When I arrived, I found nobody at the reception desk. It took about half an hour to find a receptionist, but she told me that hotel is full and they want to offer me the another one, from the same group of companies. She said they would arrange a car transfer for me and my partner to that hotel Artis. It took another half an hour to find a taxi for us. After a short ride we were surprised that it was at our expense, and we must pay at spot. So, we spent a night in the another hotel, it was not bad, but several hours after the check-out they charged my card, which I provided to them to cover the possible minibar consumption (or whatever), 4 euros - without any reason and did not provide any bill. So, think twice before you mess with this organization.

10/10

Exceptional

23 May 2017

Lynn

Great for exploring Vilnius

This is a great hotel at a great price. The breakfast is good, much better than we expected. It is approximately 20 minutes walk into the city, but if you don't mind a walk you really can't go wrong with this hotel.

10/10

Exceptional

21 May 2017

Jennifer

Great place for an overnight stay

Friendly check-in even at 12:10AM. Room was large enough and though there were two small double beds we pushed them together to make a huge king. The beds are soooo comfortable and the pillows perfect as well-plump and firm at the same time. Hotel was also fairly quiet for a Friday night. Wifi works fast and well. The included buffet breakfast was also ample: eggs, a waffle station and varied cheese, meat and savoury as well as sweet items. Also different fruits and porridge.

From the airport was only about a 12-minute Uber ride and costs €8.76. Vingos park is only a 10-minute run away which was fantastic for an early morning 5mile run. The hotel is a bit far from Old Town at a 30-minute walk but only costs €3 with Uber.

The one negative is the shower situation. There is only a flimsy curtain and the shower pressure is strong you end up soaking the entire bathroom floor!

Partner

8/10

Excellent

21 May 2017

Stanislav

Very nice modern hotel

Everything is modern and stylish as well as convenient in this hotel. Our double room was spacious and quiet. The bed was excellent and all appliances are new. There are many comfortable sitting areas in the lobby in all floors. A very pleasant stay!

8/10

Excellent

02 May 2017

Verified traveler

I had a room on the fifth floor, but their elevator went only up to the fourth floor.
I really liked breakfast and enjoyed pool and sauna!
The hotel is located in a quiet area, but buildings and roads around looked really old and dirty.

10/10

Exceptional

17 Apr 2017

Verified traveler

An excellent hotel

Excellent hotel: Very quiet and safe location; good sleep quality; very friendly and helpful staff; spacious room, comfortable beds; fabulous, rich free breakfast; low prices; powerful, free Wi-Fi. Located about a 15-minute walk from the center of town, but it's good exercise in nice weather ... A supermarket and a bus station are close by. It's a 13-minute bus ride or 5-10 minutes by taxi from the airport. In short, this hotel is highly recommended.

Family

6/10

Pleasant

27 Mar 2017

Verified traveler

Great staff. Location ok. Not too convenient for old town.