Name: Thai House Beach Resort
Address: 131 Moo 3, T. Maret, Lamai Beach, 131, Ko Samui, 84310, TH

10/10

Exceptional

14 Jul 2026

Emily

Wonderful Hotel and staff! Loved our stay here. This was our 2nd time and will be going back. Kind, Friendly and very courteous Staff. Right on the beach, in a Great Location. Very walkable to grocery, night market and plenty of good bars and restaurants.

Friends

10/10

Exceptional

20 Jun 2026

Janene Dorothy Maree

Lovely staff always helpful and cheerful thank you for making my stay great.

Self

10/10

Exceptional

15 Jun 2026

Bruce Gordon

The hotel has a lovely ambiance, it’s not overly plush and swept up. The breakfast is brilliant and caters for all sorts of nationalities with lots of variety from muesli, eggs done however you want and loads of fruit and salad stuff. The staff are very friendly and the service is second to none. We had a garden villa which was a stone’s throw from the lovely beach with its loungers and parasols. The room itself has a big and very comfortable bed although I did struggle a bit trying to find the right pillow! The shower is in the bath which slightly surprised me as I was expecting a walk in shower but not a big problem even though there is no shower curtain so the water goes everywhere. All in all a 9 out of 10…the mark down is because there were too many Russians there!

Partner

8/10

Excellent

02 Jun 2026

Eloise

This is the third time I have stayed here.
Clean, comfortable, great access to Lamai beach & restaurants. The staff here are the best & go out of their way to be helpful & friendly! Great price point too. I always feel safe & welcome when I stay here

Self

10/10

Exceptional

30 May 2026

Robert

Lovely helpful staff

Family

10/10

Exceptional

08 May 2026

Edward

We had a very nice time here.

8/10

Excellent

23 Mar 2026

Gilles

Beds & pillows need upgrading.

Friends

10/10

Exceptional

16 Mar 2026

Stephen

The

10/10

Exceptional

09 Mar 2026

Jodie

Great location in the heart of Lamai Beach.

Friendly staff. Villa was comfortable and well equipped.

Partner

10/10

Exceptional

11 Feb 2026

Tammie

Great location, lovely staff! We would definitely stay at the Thai House Beach Resort again!

10/10

Exceptional

17 Jan 2026

Malcolm

Great hotel. Great staff and beach was awesome. Can walk to many things and restaurants. Would stay again.

Leisure Partner

4/10

Poor

14 Jan 2026

Tina

Staff was helpful. Location was good. However room and facilities were very neglected. Bathroom was awful, pool had a thick green layer around it. When asked, they start cleaning it while people were in pool. Also, hookers from local bars were allowed to come in a “flirt” with customers including couples. Thailand is nice but not this place. Local females and ladyboys are hungry for westerners money. Not friendly, aggressive, follow you at night/evenings. Very surprised and disappointed with this place.

Leisure

10/10

Exceptional

11 Jan 2026

Ajay

Great room and nice location

Partner

10/10

Exceptional

07 Jan 2026

Jake

Great staff and very good location

10/10

Exceptional

05 Jan 2026

Daniel

The location was great - nice room and brilliant staff

Self

10/10

Exceptional

09 Dec 2025

Robert

The staff were beyond amazing, the room was clean and well appointed, the resort was beautiful. Laid back luxury.

Partner

10/10

Exceptional

05 Dec 2025

Jamie

Amazing location! Good all round and great value for money.

Partner

10/10

Exceptional

20 Nov 2025

Eugene

Yes

Leisure Self

10/10

Exceptional

10 Nov 2025

rapeeporn

Helpful staffs. Any information we asked, they will give you good advices and if they don’t know, they will find out for you. Very humble and friendly. Security, housekeepers, lobby staffs and everybody else smile.

Leisure Friends

10/10

Exceptional

29 Aug 2025

Alison

AMAZING!!!

Really enjoyed our stay here. Staff SO friendly and helpful. Great location: right on a beautiful beach (golden sand, clear warm water, no rocks & no seaweed).
Nearby are lots of bars/cafes/restaurants to walk to as well as Lamai night time food market (huge choice!) with nightly live music, cocktails etc.
Hotel itself serves great food (huge menu) in it’s restaurant & we even had dinner at a table in the middle of the beach (private/beautiful: no extra but u can pay more for fancy stuff). Wed night was a bbq & salads etc with a crazy fire show after: def recommend! Good prices!
Reviews prior made me nervous but it was so much better. Comfy bed (best of 14 hotels on our tour!) robes, slippers, toiletries & waters/tea/coffee. Towels for pool/beach given daily. Bathroom a bit dated but still adequate.
Many plug sockets.
Main bedroom lovely with fridge, lovely lighting and balcony/chairs/table and drying rack on it. Safe area.
Pool area really good (long hours).
When we checked out the hotel stored our bags for free and supplied us with fresh towels and a changing area with showers for free.
Can’t believe is not 4 star & our time there/whole hotel & island experience was 10/10!

Friends_and_family Family

8/10

Excellent

10 Aug 2025

Dianne

The villa we were first put in was very run down. Taps rusty, stain marks and poor water pressure in the shower. We complained to management and they arranged to shift us to a different villa the next day. The second villa looked to be better than the first. However when I went to have a shower, I nearly flooded the bathroom because the rain shower drain was blocked. I swapped to the shower over the bathtub and the bathtub filled with water because that drain was also blocked. Rang management again and they sent a technician to fix the drains. He put acid down the drains. This fixed the bathtub but not the rain shower. Spoke to management again and they had to get someone to dig up the pipes. They found a tree root in the pipe. By removing that they fixed the blockage. After that everything was ok. This isn’t what you should have to deal with on holidays. However the staff and manager were always polite and friendly and responded to our complaints. They also gave us a complimentary transfer to the airport when we left. In saying that I am not sure why the previous tenants did not point the problems out to management. Blockages like what we had must have been there before we got there

8/10

Excellent

07 Aug 2025

glenn Richard

Bed was comfortable,hotel was nice and quiet at night staff were great especially the lady at reception

Leisure Family

8/10

Excellent

04 Aug 2025

Carla

nice room and good restaurant. beach front lovely and it’s quiet away from the busyness of the front

Leisure

10/10

Exceptional

02 Jun 2025

Charles

Staff was excellent. Good breakfast and perfect location to the night market!

Leisure Partner

10/10

Exceptional

25 May 2025

Peter

Excellent location great hotel friendly staff

Friends_and_family Family

10/10

Exceptional

24 May 2025

leanne

Friendly staff, lovely hotel.nice location.

Leisure Partner

10/10

Exceptional

12 Apr 2025

Emily

Great stay!

10/10

Exceptional

12 Mar 2025

Thiam Lye

The room was spacious and clean. The location was also convenient and located in the vicinity of many small shops, dining spots, and local areas, such as Lamai Night Market and Lamai beach. Staff were polite and make you feel welcome. The breakfast buffet consisted of a decent range of Western, Asian and Thai cuisine, with slightly varying options daily. Our only qualm was that the sofa and armchair cushions were old and did not look too clean, however the floor, bathroom and beds were very clean. Overall, Thai House Beach Resort was a comfortable and lovely place to stay in.

Leisure Family

8/10

Excellent

14 Feb 2025

Mike J

LOVED STAYING HERE great location amazing staff already looking to book again

Leisure Self

10/10

Exceptional

09 Feb 2025

William

Enjoyed eating breakfast outside by the sea.
Pool area kept clean. The New Years Eve dinner included with our booking was great.
Friendly staff. Well maintained grounds.

8/10

Excellent

30 Jan 2025

Mark

Really enjoyed my stay. Facilities could do with an update but everything clean and working fine. The staff are very friendly and can’t do enough for you. Location is amazing for both town and beach. I had a poolside villa and size was perfect, very quiet, and brilliant for just chilling on the terrace. If you want a warm, friendly and comfortable stay you won’t be disappointed

Leisure Self

10/10

Exceptional

09 Jan 2025

Oanh

A great vacation in Koh Samui

We had a wonderful experience. The staff went out of their way to give us a great experience. The location was great. We wete close to everything we needed. A variety of restaurants, shops and services.

Partner

10/10

Exceptional

02 Jan 2025

MEERSKANDER

Stunning beach resort right on Lamai beach area. The staff took such good care of me and made sure I was tended to perfectly, as it was my first time coming to Thailand. The restaurant and bar was right on the beach and made things so much easier. Breakfast was phenomenal, the shower and bathroom was okay though. You cannot flush any toilet paper so guests are required to throw away their used toilet paper in the garbage for pick up later. Still was incredible to be right on Lamai beach for sunrises walking distance from my room. Would stay here again if I wanted to be near Lamai beach area!

Leisure Self

8/10

Excellent

29 Dec 2024

Stuart

Great family stay

Nice place to stay. Convenient location in Lamai Beach. Close to shops, restaurants and markets. Direct beach access. Nice pool and plenty of lounges arpund pool and on beach

Friends_and_family Family

10/10

Exceptional

22 Dec 2024

Richard

A great place. Nice beach and well cared for property. Food was great and staff nice. Great massages offered and convenient location in Lamai.

Partner

10/10

Exceptional

20 Nov 2024

Sharon

Canadian couple visit

Lovely pool area on the ocean. Breakfast adequate. Lovely staff.

Partner

8/10

Excellent

20 Nov 2024

Sharon

Canadian couple

Lovely place on the ocean with great pool. Nice staff

Partner

10/10

Exceptional

16 Nov 2024

Julia

It was exactly as picture. Lovely, and clean and relaxing. We obtained a better rate from Expedia than from the official website. Staff was great.

Leisure Friends

8/10

Excellent

28 Oct 2024

Patrick

Great Hotel for the Price!

Location was perfect! Right on the beach. For a more budget friendly hotel this exceeded my expectations. The staff was friendly and very helpful. I will return to Lamai Beach and this hotel will likely be my choice again.

Self

10/10

Exceptional

28 Oct 2024

Christopher

Although there was some issues with the bar/restaurant and getting a lounge chair, overall this was a great stay. Coming at off season might have played a role as they were doing a lot of remodeling.
The staff was attentive, helped with laundry and gave me a deal on getting to the airport.
I actually stayed here longer given the time I had I loved the area so much. It is easily walkable to a night market and several bars and other restaurants in the area. And who can really complain when you can wake up and just run out to the water and jump in.

Leisure Self

10/10

Exceptional

19 Oct 2024

Brian

Great property, very friendly and helpful staff. Room was dark and quiet at night and room was made up daily. Perfect location with plenty of sun loungers right on the beach and convenient to lots of bars and restaurants. Would definitely return.

Leisure Family

8/10

Excellent

30 Sep 2024

Ronald

Excellent internet able to stream without interruption. Large room on beach with nice pool. In the middle of the action of the town. Town is small. Breakfast ok with omelette/egg bar. Very nice for price.

Business_and_leisure Self

10/10

Exceptional

23 Sep 2024

Michelle Tamara

The hotel was in a perfect location, so convenient and close to everything. The rooms were well appointed and clean. The staff were very friendly and thoughtful. I even got a birthday cake and sing along for my 50th! The beach was beautiful, great for swimming, with lots of activities along the beach. Jet skis and other water sports happening everyday.

Leisure Friends

6/10

Pleasant

20 Jul 2024

Philippa

Great location but poor room

The Thai beach house is situated right on the beach and close to shops and restaurants. The restaurant has sea views and the breakfasts were delicious. The public areas were clean and well tended. However our room ( number 116 ) was very gloomy as it faced onto an internal courtyard overlooked by 3 stories of balconies. We could barely see the sky ! The bed was comfortable but the bathroom smelt of drains and had a grate in the floor through which water came up ....most disconcerting. If you are offered this room ask for a change as the other ones looked much nicer

Friends_and_family Family

10/10

Exceptional

18 Jul 2024

Stephen

So close to the beach

Leisure Family

10/10

Exceptional

17 Jul 2024

Elizabeth

Beautiful beach. Location was walkable to lots of dining and shopping options. Would stay here again!!!

Leisure Family

2/10

Poor

10 Jul 2024

Ingrid

הדבר היחיד הטוב במלון הוא חוף הים היפיפיה
דאר הדברים ממש ראויים לשיפור נקיון החדר המקלחת לא טובה עולל סתימות
המזגן לא עבד טוב כשהגענו לחדר. לאחר בקשה טיפלו בו

Friends_and_family Family

10/10

Exceptional

15 Jun 2024

Lena

I loved my stay here, it’s a beautiful place with a nice pool area and plenty of sun lounges, staff very friendly and helpful. The beach access was great. This is were I will stay if I come back
To Koh Samui. Did not want to leave

Leisure Self

8/10

Excellent

30 May 2024

Jennifer Anne

Wonderful relaxing stay here - peaceful, very friendly and helpful staff. The pool and beach were lovely and the whole area was great to explore. I was travelling solo and felt very safe here.

Business_and_leisure Self

10/10

Exceptional

15 May 2024

Erlina

I love this place. It’s very clean, bed is comfortable, staffs are friendly. Stayed here with a toddler, the hotel is family friendly. Short walking distance to Lamai street market is a plus. We stayed for 5 nights, and can easily stayed for 3 weeks. I will definitely return to this hotel. I usually get bad allergy from mold or dampness, and I never took my allergy medicine while staying at this hotel, because the room was spotless clean. Thank you for a wonderful stay.

Leisure Family

10/10

Exceptional

06 May 2024

susan

Would recommend Thai house beach resort to others although lack of a lift could be an issue if you have mobility issues

Leisure Partner

10/10

Exceptional

19 Mar 2024

Curtis

Overall great property, so super helpful and friendly staff, go above and beyond to ensure an amazing experience, awesome location, definitely will return :)

Leisure Partner

10/10

Exceptional

28 Feb 2024

Marina

Beautiful hotel right on the beach.
Friendly staff.
Good location, plenty of options for dinner.

Leisure Family

10/10

Exceptional

12 Feb 2024

Tom

An absolute stunner hotel in a fun neighborhood with lots of fantastic, walkable food options.
This place is worth it for the amazing balcony, and the beach views out of the ocean (especially at sunset) are incredible. We loved it.

Family

8/10

Excellent

10 Feb 2024

Leanne

My husband and I stayed in a garden villa suite for 14 nights and absolutely loved our stay. The staff were super friendly and accommodating. The bed was extremely comfortable and overall our room was spacious enough. The location is superb. Walk to restaurants, bars, shopping, massage. The pool and beach were relaxing and enjoyable. Breakfast was generally tasty and had enough variety. Overall an excellent place to stay!

Leisure Partner

6/10

Pleasant

01 Feb 2024

Kevin

The property is very well located. We mostly enjoyed our stay there but rated it only 3 stars because our room was very much in need of a refurb. Also the house keeping was very poor. Bathroom rarely cleaned and often didn't leave water, toilet paper and new towels. The sink was terribly pitted and stained black, we bought some cleaning stuff but was beyond help.

On the plus side, although small, the pool area was nice and right on the beach. The breakfast was good, and the staff at the restaurant nice and helpful.

Leisure Partner

2/10

Poor

30 Jan 2024

Ashley

No hot water at all the pillows smell mouldy and the room is very outdated also avoid at all costs!

Business

10/10

Exceptional

27 Jan 2024

CHRIS

Pool was excellent. Right on the beach and great restaurant with happy hour. Staff was very polite and helpful. Massage ladies were wonderful. Room was a villa with balcony on 2nd floor, very private. Close to many restaurants and convenience stores. Easy for tours pick up at lobby. Great relaxing time. Recommended and worth the price, not far from the airport.

Leisure Partner

10/10

Exceptional

19 Dec 2023

John

Excellent stay

Easy check-in, Staff all very courteous and professional. Although the pool was out of use for the majority of our stay a nearby alternative was offered till problem was rectified. Would recommend for anyone staying in the area.

Partner

10/10

Exceptional

25 Sep 2023

Audrey

We have just returned from our stay. It was wonderful. The staff were incredibly helpful and kind. The amenities worked very well for us. The convenience of having our room in a straight shoot to the pool then beach was amazing! I had read some disappointing reviews before we arrived and was a bit nervous however I can speak to the kind natured very helpful staff who helped book and plan all our day trips and activities upon arrival as well as the beautiful location. There are some hotels on here that we almost booked. Thank heavens we didn't. Some we walked by on our trip and they are very poor. Bad location and unkept amenities. Advice for other travelers be sure and look at the location on google maps. One hotel was stunning however you had to cross the main road any time you wanted to get to the pool and beach facilities! Not with this place. You are right on the beach! We literally drank Mai Thai's and lay on the beach it was GLORIOUS! Thank you to the beautiful staff. We look forward to seeing you again in the future.

8/10

Excellent

11 Sep 2023

Michael

This is a nice affordable hotel set in lush grounds and with access straight onto the beach. Restaurants and bars are all within walking distance. The staff were friendly and helpful. The rooms are of a decent size and I appreciated having a balcony.

Leisure Self

8/10

Excellent

14 Jul 2023

Verified traveler

Decent hotel good price

Good hotel with friendly staff. Clean, relatively simple offering with a great central location (to beach and town).

Self

10/10

Exceptional

29 Jun 2023

ATUL

An idyllic retreat to unwind and chill at Lamai

Stayed for 2 nights and 3 days with wife and son. The resort location is right on the beach. Hospitality at its best. Rooms were spacious. The only complain is that the toilet door does not have a locking mechanism... Is a bit uncomfortable if you are not used to it. The pool and breakfast was amazing. Walks on the beach in the morning are a treat.

Friends_and_family Family

10/10

Exceptional

16 May 2023

Frances Jane

Staff were lovely

Business_and_leisure Friends

8/10

Excellent

20 Apr 2023

Kim

Yes this property is definitely dated but the location is great for restaurants and shopping , the beach location is great , sand that you can walk on - rooms are large with nice storage areas for clothing and bags as well as clean .
Air con , whilst newish was a bit challenging to get right .
Our rooms balcony view wasn’t fantastic but was very comfortable- equipped with a practical clothes airer for all wet swimmers etc
Staff numbers were down but those that were on site were coping very well , friendly and more than happy to help .
Yes we would stay here again .
Many thanks for an enjoyable stay

Leisure Partner

10/10

Exceptional

12 Apr 2023

david

excellent place to stay! pool is great. breakfast buffet is very good. Staff is very helpful. Rooms are comfortable. I hope to return here soon.

Leisure Partner

8/10

Excellent

05 Dec 2022

Danny

Quiet area and quiet property but yet in a touristic are offering a variety of options

Leisure Family

8/10

Excellent

30 Jul 2022

XIN HUI

the property is a relatively good resort property.

but if you are looking for nearby shopping i would not recommend this property but you can take grab to central abt 20min away.

Leisure Self

6/10

Pleasant

15 Jul 2022

Katelynn

Rooms were not clean on arrival, and the hotel is quite dated. However the access to the beach and proximity to amenities around Ko Samui was perfect

Leisure Family

10/10

Exceptional

21 Jun 2022

Steve

Excellent staff and awesome location, Super affordable

Leisure Self

8/10

Excellent

27 Feb 2020

Aysha

Great Staff

Staff were excellent, location was great, very walkable. Right on the beach. Bed was very comfortable. Breakfast was tasty, just wish they had a fresh egg station like other properties we stayed at while in Thailand - where they make your eggs fresh to order whether it's omelets or scrambled or fried. Hotel could use a little maintenance as in a coat of paint in some areas where is was worn off but overall a great little property

Partner

10/10

Exceptional

20 Jan 2020

Verified traveler

Fabulous location and the staff were very friendly and helpful. We really enjoyed our stay.

Leisure Partner

8/10

Excellent

09 Jan 2020

Verified traveler

Nice Hotel and Staff needs some updating

The hotel staff go out of there way to make sure you are taken care of. The classic rooms are a bit dated and could do with updating. Breakfast was good and with a reasonable choice of food. The price of drinks by the pool and beach was a bit high hence most people went next door, if they dropped their prices I am sure people would use the hotel.

Partner

10/10

Exceptional

12 Dec 2019

Sandra

Great location

Great location on the beach with sun beds and parasols. A nice clean pool with more sun beds and parasols. Beach towels provided daily. Nice room with comfy bed and a wonderful towel sculpture when we arrived. Free bottled water and tea and coffee making facilities. Close to many shops, street food and restaurants. Good buffet breakfast range.

Partner

10/10

Exceptional

04 Dec 2019

Marcy

Quiet. Relaxed. Amazing staff. Location we had a lovely pool/ocean view villa. It had a great porch. Would definitely recommend this room

Leisure Partner

10/10

Exceptional

31 Oct 2019

Paula

Wonderful, helpful staff who checked with us each time they saw us to make sure we were getting everything we needed. Clean efficient room. Airport service. Right on the beach. Would stay there again.

Leisure Family

8/10

Excellent

18 Oct 2019

Louise

We had a one year old baby and our room was on the top floor and there is no lift so carrying a pram up two flights of stairs is not ideal.
A ground floor room would have made our stay much easier.
Apart from this, lovely stay at Thai beach house.

Family

10/10

Exceptional

06 Oct 2019

Verified traveler

Great location, relax poolside or on the beach. Fantastic food and cold drinks were always available

Leisure Self

10/10

Exceptional

24 Sep 2019

Verified traveler

Right on the beach easy to go for a swim or sunbathe

Leisure Partner

10/10

Exceptional

25 Jul 2019

Verified traveler

The staff are all welcoming. Have been there before, and hope to come back soon.

Leisure Partner

8/10

Excellent

21 Jun 2019

Eric

The good: Nice clean spacious rooms and shower. Good breakfast and location is right on the beach.
The bad: Occasional foul smelling odours bubbling up from plumbing in room on 1st floor.

Leisure Family

10/10

Exceptional

11 Jun 2019

Verified traveler

We loved our stay, Villa was clean and spacious. Staff were very friendly. Great location, excellent breakfast.

Leisure Partner

10/10

Exceptional

28 May 2019

Verified traveler

Air con failed on one night. Staff resume normal promptly. Thanks a lot.

Leisure Family

10/10

Exceptional

17 May 2019

Verified traveler

Friendly staff & location to beach & restaurants. Hotel is not too big, no queuing for breakfast & beach chairs.

Leisure Family

10/10

Exceptional

23 Feb 2019

Verified traveler

Excellent location with friendly staff. Easy walk to the many bars and restaurants. Decent sized rooms although a little dated

Leisure Family

8/10

Excellent

05 Feb 2019

JEFFREY

Very clean and tidy hotel with welcoming staff. Bed comfortable and bathroom ok (shower not wonderful). Breakfast was very good and service prompt. Sunbeds around pool were too close together - beach sunbeds further apart. Good position for Lamai town.

Partner

10/10

Exceptional

28 Jan 2019

Verified traveler

This is a fabulous little 3 star hotel that has everything we would normally get from a good 4 star plus hotel.
It was exactly what we were looking for: right on the beach, a minutes walk to a great little village that had loads of shops, bars and restaurants, the rooms were perfect with a good shower room, enough electrical points, good lighting, mirrors and they had even glued small bits of carpeting to the bottom of the chair legs and tables to minimise the sound of the furniture on the tiled floor. This hotel seemed to think of everything and if there was a problem, it was dealt with immediately. Food was great, and this is the first hotel that had got 3 toasters! Faultless and thoroughly recommended.

10/10

Exceptional

31 Dec 2018

Verified traveler

Nice staff and services

10/10

Exceptional

17 Dec 2018

Nicole

Clean resort right next to the beach. Walking distance to night markets, massage saloon, shops, convenience stores, etc.

8/10

Excellent

13 Dec 2018

Verified traveler

It was ok. Helpful staff but needed some TLC.

Foot scrubbing ladies on the beach were annoying

Sheets on the bed were a bit old.

Bathroom not properly cleaned

10/10

Exceptional

13 Dec 2018

Verified traveler

Very nice staff and management. Everything so efficient.

6/10

Pleasant

09 Dec 2018

Paul

Family friendly

This hotel is very nicely located by the beach and close to shops. It is well run, clean and even beautiful. Very popular among families. Pool area a bit tight. Wonderful breakfasts in a lovely beach side restaurant.

Partner

10/10

Exceptional

04 Nov 2018

Maris

Nice location , great stuff , good breakfast . Has extra services...

10/10

Exceptional

18 Oct 2018

Kath

Relaxing Friendly Resort

We stayed in beautiful Villa C next to the pool. Lovely peaceful surroundings with friendly happy staff. The breakfast was simple but there are so many other options close by. The beach is amazing! Would stay here again.

10/10

Exceptional

26 Jul 2018

Patrick

Nice hotel with easy and controlled beach access

Brilliant staff, great amenities......a sanctuary set back from the main road.

4/10

Poor

11 Jul 2018

Verified traveler

Overbooked and ruined our group honeymoon

I booked a group honeymoon with 28 of my friends for 16 rooms SIX months in advance. I was in contact with hotel staff and informed them it was for my group honeymoon. My friends arrived and checked-in first only to be told that the hotel was overbooked and they had to be moved to another hotel about 10 minute drive away. 6 of my friends' rooms had to be moved, and they did not think to notify me at all until I checked in. We even asked if we could all move to the new hotel together, but they kept giving us mixed messages saying there were no rooms available and if we wanted to move, we would have to pay extra. I checked Agoda for the new hotel, and it was cheaper if not the same price. The staff seemed clueless and only saying what they were told. The 3 nights we stayed were hectic with figuring out transportation and meeting up between two hotels. The staff tried to compensate for their oversight first saying they would give us all free breakfast, but we had already booked rooms including breakfast (which was nothing to rave about either). This was unforgivable and no way to run a hotel. Never again.

10/10

Exceptional

24 Jan 2018

Ruthai

Under-rated 3 * that gives 4.5 * service

What a gem! This is a really wonderful Thai hotel. The staff are very attentive, any problems are dealt with immediately. Beach is good with enough chairs in the shade. We found 4 together every day without fail. Nice long walkable beach.

10/10

Exceptional

21 Jan 2018

Verified traveler

The staff are lovely and were so helpful, our only issues were with the aircon in our room as it gave me a cold, they gave me a fan for the room instead which was perfect. I would definitely recommend to all.

Family

10/10

Exceptional

20 Jan 2018

Verified traveler

Tropical and delightful

Wonderful and helpful staff. Room was amazing. Resort had a beautiful buffet breakfast I highly recommend adding to your stay. Pool was relaxing. The best sunday beds and beach position of the entire beach. Buffet bbq on the sand at the resort on Mondays night was 5 star. Complimentary cocktail hour on our first night was a highlight. Best stay on my thailand trip

6/10

Pleasant

03 Jan 2018

Vanita

Good location on Lanai beach strip with beach acce

Good hotel but service needs improvement. Staff can be short and curt but that may be because of the language barrier. But smiles will take you miles which was lacking here.

Family