Zara Beach Resort Koh Samui

Thailand , Koh Samui
Koh Samui, SURATTHANI, 156/1 Moo 4 Lamai Beach T. Maret
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50 reviews shown

10/10

Exceptional

23 Mar 2026

Victor

Clean room, nice ac, beach front view is not the greatest

10/10

Exceptional

01 Oct 2025

Jordan

Lovely night stay here, we even got an upgrade! The pool was lovely as was the laidback feel of the hotel.

8/10

Excellent

12 May 2025

ARLINDO JOSE DE PINHO FIGUEIREDO E

On the beach, you can see the ocean from your window where we stayed. Nice private \"pool\" (more of a tank, but still very nice). A bit noisy at the early evening hours, but quiet after that. Perfect for relaxing. Many restaurants and coffee shops around.

Leisure Partner

6/10

Pleasant

30 Apr 2025

Jennifer

Just ok

Loves – the location, the private pool on our deck, the bed, room size, most of the staff, the lushness of the property.
Misses – the cleanliness (stains all over the \"couch\" cushions, which was just patio furniture), the piles of sand or eggs we kept finding every day in our room, the misinformation from staff about breakfast, the condition.

Partner

10/10

Exceptional

18 Mar 2025

Dan

👍

8/10

Excellent

09 Jan 2025

Angel

Management and staff were friendly and very helpful, would recommend.

Leisure Partner

10/10

Exceptional

05 Jan 2025

mark

Long nights with jamminz

Good location, right at the start of the beach. Very good restaurant called nana tam 5 min walk. 7eleven up the road.
Lamai night market with loads of food options and a very good bar at the bottom with a very entertaining live band every night. Swimming pool was nice, bar was expensive for drinks and food.
The shared jacuzzi and tv in the room did not work but as we did not use them we just let the receptionist know on the way out. The beach that looks connected to the resort looked like a rubbish dump but that could have been due to the heavy rains before we arrived. Overall a nice place to stay.

Partner

4/10

Poor

28 Apr 2024

Claudia

The resort looks nothing like the pictures and was semi under construction so a little loud

Leisure Self

6/10

Pleasant

27 Apr 2024

Iulia

This place was only okay. There were windows in the bathroom, lavatory, and shower that were low set with no ability to cover them and a clear view from the outside in. The area was under construction which was not disclosed prior to arriving. The private pool was not filtering so it was just standing water (it looked like some of the other guests’ pools worked, though). We were roomed in an adjoining suite that we did not have access to or key for and found out on the second day that it had been left completely unlocked by the staff (we could not lock it ourselves because it was a deadbolt). The area around the hotel did not match the pictures in the listing. The staff was nice which was their best quality. Overall it’s not the worst but definitely not what we were expecting.

Leisure Partner

4/10

Poor

25 Apr 2024

Jodie

Property felt like it was too under construction, pool couldn’t be used due to the drilling. Half of the pool bar decking was missing

2/10

Poor

15 Mar 2024

Liana

Do not stay here!!!! Go on google and look at all guests photos EVERY SINGLE ONE is what I arrived to and sadly all other guests too!
It’s Dirty and unkept! Do not waste your money! this was suppose to be my honeymoon and I haven’t been refunded and the hotel won’t do anything.. I’ve had to pay for another villa just to get out of there .. after everything we faced No apology from staff… they wasn’t even slightly embarrassed at the condition of this place..: this is what we was expected to stay in!!!!
▪️urine round the toilet from previous guest
▪️ unwashed cups as lipstick was still on cups from the previous guest
▪️dirty floors unwashed unclean again stains from previous guest, sand all over the floor..
▪️dirty bedsheets
▪️leaking fridge
▪️unfiltered swimming pool .. YUK!
▪️no privacy or security of the room as the doors don’t lock
▪️dirty sofas full of stains so bad we didn’t want to even sit on them
▪️dirty mirrors and windows on doors … thick with dust and smears that you could barely see through them!
▪️unkept and not clean decking area
▪️dangerous amenities had to boil kettle on the floor that leaked dangerous boiling water
▪️room right next to bar with no seclusion not private at all which isn’t stated!!
Awful place! Awful staff

Leisure Partner

4/10

Poor

04 Nov 2023

Jodie

Pool had too much chlorine in it and wasn't kept clean

Leisure Partner

6/10

Pleasant

19 Oct 2023

Michael

The staff were amazing and the location to restaurants and the beach was right there. The only thing that let the property down was it really need some post COVID updating

Self

8/10

Excellent

17 Sep 2023

Benjamin

Lovely place to stay with Lamai restaurants and night life just a 5min walk away. The resort doesnt have its own sunbeds on the beach which is the only minor negative comment.

Leisure Partner

10/10

Exceptional

28 Jun 2023

Gemma

Staff were incredibly helpful and always cheerful. Especially Bryan.
Villa we had was perfect, garden view and secluded.
Bar food was always good, drinks not overpriced, pool never overcrowded.
Will be rebooking for next year.

Leisure Partner

10/10

Exceptional

05 May 2023

James

Its all good 👍

Leisure Self

8/10

Excellent

14 Oct 2022

Jacqueline

All staff went out of there way to help our every need nothing was to much trouble .staff were five star .thanks for making our stay a real pleasure.

Leisure Partner

8/10

Excellent

27 Nov 2021

jonny

comfortable bed

it rained all the time, the staff were helpful and spoke good english
The restaurant is only open for breakfast.
The toilet had a transparent glass wall, which could be closed off with a curtain,
but otherwise a good place to stay, close to the beach

Partner

10/10

Exceptional

01 Oct 2021

Graham

Great hotel amazing staff

What can I say about this place, the staff are delightful and so helpful, nothing is a problem the manager Alon reception staff Toi and Ann where an absolute delight and everybody always happy always smiling, my villa (villa 1) was perfect the view out to the beach and sea was beautiful and the room spotless and well maintained, if there was any tiny problems the staff quickly rectified it, and smiled and apologized for the trouble, the Zara’s location is brilliant 60 feet to the beach 300 meters to the food market and just a short stroll in to lanai, and Covid finishes your right in the door step for the excellent Sunday night market, thank you so much Zara beach ❤️

Self

6/10

Pleasant

06 Jan 2021

Robert

Indifferent

Average hotel

Self

2/10

Poor

15 Dec 2020

Verified traveler

Not good experience

We were staying in beach view villa with pool.

There was beech behind small river and small \"park\" not well kept, so beech view was not very good, almost non existing.

Buildings are very old and requires renovation.

First villa they gave us was very dark and uncomfortable. Chair and sofa did not look very good, shelf below TV looked that it might drop down.

We got a bit better beech view pool villa. Also that was uncomfortable, pool had lot of dead insects and it was not properly cleaned while we stayed, so we could not use it. Villa was cleaned on middle of each room, but corners were having lot of black dirt.

Hotel staff was friendly and helpful.

Partner

6/10

Pleasant

02 Jan 2020

Verified traveler

apart from the villas the resort is nothing like the photos on most of the online sites, there is no sea view due to on-going building works, there is no spa retreat only a massage in your own room, there is no beachside restaurant this is now a communal gym all of which disappointed us on our arrival as we expected what we had seen as advertised

Leisure Partner

8/10

Excellent

06 Nov 2019

Elizabeth

Mostly great stay

A lot of building updating work being done we were not advised of this we had private pool villa verry small pool not kept full lots of windows in villa but for privacy needed to close curtainns breakfast had to order night before very rarley correct items missing

Partner

10/10

Exceptional

13 Mar 2019

Josh

Lamai Beach

Great spot in Lamai. Good for a chill out. Good swimming beach

8/10

Excellent

28 Jan 2019

Verified traveler

The staff here are great. Tong at the bar was exceptional as was \"momma\" who dished out our breakfast each morning effortlessly.
hff ave akways

6/10

Pleasant

26 Jan 2019

Verified traveler

Staff was very nice in the place is quite pretty so I don't

8/10

Excellent

04 Sep 2018

Bethan

Great family holiday

We were a bit worried about what to expect after reading other reviews but we shouldn’t have. Our accommodation (2 bed villa with pool) was fantastic, loads of space and perfect for a family. It was cleaned every day and the pool was cleaned every other day. The communal areas were well kept too and the staff couldn’t be more helpful. Breakfast became a little repetitive as the choices were limited but it wasn’t a problem.

Family

10/10

Exceptional

25 Jun 2018

Mark

Helpful friendly staff

Lovely secluded garden bungalows near the beach,very helpful staff catering to your needs. A special thanks to amm for all your help

Partner

4/10

Poor

11 Jun 2018

Emily

Fan and a/c not working in half the 2bedroom villa. TV not working. Lost all water to unit 2nd day - took all day to fix. Toilet didnt drain properly and was brown water when flushed. Staff were very helpful. NIce to have own private plunge pool. Great happy hour 2 for 1 cocktails.

8/10

Excellent

14 May 2018

Matthew

Cool room, great location

Cool room, great location on the beach, wonderful staff, my only gripe would be the satellite tv doesn't work which, is annoying if you just want to relax in your room.

10/10

Exceptional

27 Mar 2018

Didrik

Amazing stay

Me and my girlfriend had a wonderful time at the Privilige! We were greeted very warmly in the reception and were allowed to use the pool and get a free meal while waiting for our room to get ready:) the room had a stylish decor and an amazing bathroom. We even got a complimentary sparkling wine from the hotel because we had previously stayed at the other Privilege hotel at bangrak beach. All in all we were very pleased:D

Partner

6/10

Pleasant

05 Feb 2018

Anne

Disappointed

In general Koh Samui was very disappointing, hotel, resort and weather! but food in hotel was good although limited selection and the staff were exceptional in particular Phylo and the girl with the red shoes (sorry don't know her name).
Asked reception to order taxi for trip back to the airport and was shocked to discover cost was 600 Baht (almost twice the amount charged from the airport). My advice would be to organise your own transfer.
Pleased to move to our next location

4/10

Poor

17 Jan 2018

Elena

The most disappointing hotel experience

I was traveling with a friend and 3 children. Age 4, 5 and 10. We booked a nice 2bedroom villa for 10 nights. Hotel is positioning itself as a 4 star with private beach, breakfast buffet, its own restaurant and pictures were very pretty. Non of the above exists in this hotel... This was probably a nice oasis-like jungle hotel with well designed villas a 10-15 years ago, called Zara Hotel. But now management changed and its more like a dungeon with a construction site in the middle of it with all the noise and construction people walking around carrying building materials non-stop throughout the day. Filthy rooms full of flies, dirty curtains full of stains, dirty pool towels. dirty pool in the villa that only get cleaned if you bring the pool person to your villa by the hand. Hotel is situated on a swamp-like river, that smells and is a home for a huge 3 meter crocodile/comodo family (dad, mom and little ones). Our children were terrified to go to the beach when they saw it...There is NO PRIVATE Beach, its public and terribly dirty because of the sewage that is being dumped into this river which goes into the ocean right next to the hotel. So ocean is extremely dirty in this area. NO RESTAURANT. NO breakfast buffet, only 6 items you can choose from the breakfast menu that are being served by the pool. Food is terribly cooked by staff who speaks no English. Staff is rude and inattentive. Except for Mina, german girl who spoke good english and really tried to help.

8/10

Excellent

10 Jan 2018

Kylie

Last minute Island trip

Stayed with our 13 year old son, first room very small for the three if us we were happy to upgrade to larger room with plunge pool with beach views. This resort is still under construction so expect noise. Nicely decorated but TV not working with low water pressure. Staff very friendly but food limited and not great.

Family

2/10

Poor

15 Dec 2017

Verified traveler

Hotel under renovation

We booked to stay at this hotel but wer not informed untill they picked us up from airport it was closed fro renovation was relocated to another of the chains hotels Highly unethical

10/10

Exceptional

18 Mar 2026

Uwe

Die Hotelanlage befindet sich fußläufig 2 Minuten direkt am Strand. In der näheren Umgebung stehen Sonnenliegen und Sonnenschirme für eine Tagesgebühr von 150 Bath ausreichend zur Verfügung. Die große Villa die wir für 11 Nächte gebucht haben entsprach genau der Beschreibung. Top ausgestattet und sehr sauber. Der zur Villa gehörige kleine Pool wurde 3 mal täglich. gereinigt. Die Zimmer wurden täglich gereinigt. Das Personal, einschließlich der Chefin die täglich vor Ort war, spricht perfekt englisch und war sehr zuvorkommend und freundlich. Man kann behaupten uns wurde jeder Wunsch von den Augen abgelesen. Das nicht zum Hotel gehörende Frühstücksrestaurant bietet 6 verschiedene Menüs an. Diese kann man mit Coupons, die man bei der Anreise erhält, bezahlen. Auf unsere Wunsch hin, das wir etwas Obst zum Frühstück fehle, reagierte die Hotelleitung unverzüglich und stellte uns täglich einen kleinen Obstteller zur Verfügung. Vielen Dank dafür noch einmal dafür. Alles im Allem würde ich sagen, dass wir das Hotel gern erneut besuchen werden.

Friends

6/10

Pleasant

03 Feb 2026

Goran

Personal konnte zum teil kein Englisch.

Leisure Family

10/10

Exceptional

15 Oct 2025

Mille Marie

Meget meget venligt personale

Friends_and_family Friends

6/10

Pleasant

28 Oct 2024

Verified traveler

Sin agua caliente por las noches, polvo por las columnas y telarañas por el techo.

Partner

6/10

Pleasant

30 Mar 2024

Gerhard

Total veraltet !!Sanitäranlagen, Dusche,Toilette,zeitweise kein Wasser usw.

Partner

6/10

Pleasant

08 Feb 2024

Kristin

Vårt lille basseng var fullt av løv og fugleskit, rengjøringen var så som så og rommet vårt luktet rått, gode senger stille og rolig, men vi ble litt skuffet denne gangen, men for et pr siden da vi bodde der var vi super fornøyd

Partner

8/10

Excellent

23 Aug 2023

Lilly Leandra

Das Personal war super freundlich. Sie helfen bei allen Anliegen und versuchen den Aufenthalt bestmöglich zu gestalten. Es gibt viele Angebote für Ausflüge, Transfer, Unternehmungen worum sich das Personal kümmert. Auch die Möglichkeit einen Roller zu mieten klappt prima. Es ist alles fußläufig erreichbar (Strand, Einkaufsmöglichkeiten, Restaurants, Clubs, Bars). Das Frühstück ist leider weniger gut, es gibt wenig Auswahl und es wird nicht oft aufgefüllt. Die Bar am Pool ist gut. Die Pools werden zwar jeden Tag „sauber“ gehalten, sind aber dennoch sehr trüb. Das Bad war leider sehr dreckig und in keinem guten Zustand. Die Klimaanlage lief einwandfrei.

Leisure Partner

2/10

Poor

24 Jun 2023

Verified traveler

Kan inte rekommendera

Väldigt smutsigt i hela villan. Luktade illa runtom anläggningen eftersom en smutsig å går precis utanför hotellet. Väldigt mycket insekter i rummet redan vid incheckning, både levande och döda. Hade bokat 4 nätter men checkade ut 3 timmar efter ankomst, fick ett ”okay” som svar.

Personalen runtom baren var väldigt trevliga.

Partner

8/10

Excellent

22 May 2023

Ralf

Es war kein Seaview Deluxe Jacuzzi sondern ein normales Doppelzimmer mit WC und Bad
Kein TV Empfang. Eingang von der Terrasse.

Leisure Self

10/10

Exceptional

05 May 2023

Junko

スタッフがとても優しく親切でした。
対応がよかったです。

プライベートプールが木の実や葉っぱでよごれて
それを毎日掃除してくれたり、質問に対する対応が丁寧でした。

友達の誕生日パーティーをした時も、
協力してくれて、楽しいパーティになりました。
ありがとう

朝食のメニューがもう少し温かいものだと
嬉しかった
排水溝の流れが悪いのと、お湯から水によくなったのでシャワーが不満だった。

ベットメーキングも綺麗で、タオルで象や鳥を作って喜ばせてくれた。

海も近いし、隣の海の音聞きながらタイマッサージも近いので、ここはおすすめです

Leisure Family

8/10

Excellent

16 Jan 2022

Jonas

Bra

Ett ok hotell, mycket vänlig personal på hotellet. Sköna sängar. Ligger nära strand o uteliv. Tyvärr är restaurang & baren stängd under Covid-perioden men de har öppet för frukost. Det ända som inte var riktigt bra var just frukosten.

Partner

2/10

Poor

28 Mar 2020

Verified traveler

Försökte kontakta expedia flera ggr men det var omöjligt upptaget och stod i kö länge för att sen bli urkopplad. Ville få pengarna tillbaka med tanke på inställt (civil-19) men helt omöjligt att få tag i någon

Leisure Partner

4/10

Poor

04 Jan 2020

Verified traveler

ラマイビーチの外れに位置するこのホテルは、夜遊びに行くのにはいいかもしれませんが、お部屋に付いているプールも、ホテルのプールも少しがっかりするものでした。眺めが良いわけでもなく、あまり特徴のないホテルでした

Friends_and_family Partner

10/10

Exceptional

04 Oct 2019

Cartsen

โรงแรมขาดที่จอดรถให้ลูกค้า

Family

10/10

Exceptional

02 Sep 2019

Verified traveler

・早朝着、夜発の便のため、アーリーチェックイン、レイトチェックアウトに柔軟に対応いただき大変助かりました。

・部屋は広くて快適です。アメニティも収納も十分でした。プール清掃用の網が部屋にあるので、葉っぱ等の汚れは自分で清掃でき、便利でした。

・日曜ナイトマーケットのほか、近所の屋台街、市場、コンビニ、大型スーパー、レストランなどに徒歩10分以内で行けるので、本当に便利です。待ち歩きにトイレの心配をせずにすみます。

・ホテル内のイルミネーションは、写真で見るよりはるかに素敵でした。

Friends_and_family Family_with_children