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Pacific Hotel Phnom Penh

Phnom Penh- Central · Cambodia

Preah Monivong Blvd (93), 234View location

8.4/10Excellent289 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort7.6/107.6
Condition8.0/108.0
Location7.8/107.8
Neighborhood7.2/107.2
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Pacific Hotel Phnom Penh

Explore Cambodia's colour and culture at the Pacific Hotel. The Pacific Hotel is the first explorer themed concept hotel in the centre of Phnom Penh's exciting business district.

Experience a stay in a hotel where the elements of design and service are tailored to keep you relaxed while walking you through the untold history of Cambodia.

Journey through every province in our corridors, which serves as an interactive museum, while being treated like a VIP with our impeccable service for value.

Read more about this hotelShow less

With a stay at Pacific Hotel, Phnom Penh, you'll be centrally located in Phnom Penh, within a 5-minute drive of Royal Palace and Riverside. This hotel is 0.2 mi (0.3 km) from Sorya Shopping Center and 0.3 mi (0.6 km) from Central Market.

Make yourself at home in one of the 55 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Smoking areas
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in is available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway beds are available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Khmer

    English

    Chinese (Mandarin)

Nearby attractions

Sorya Shopping Center 0.3 km / 0.2 mi
Central Market 0.4 km / 0.3 mi
Orussey Market 0.9 km / 0.5 mi
Exchange Square 1 km / 0.6 mi
Kandal Market 1.2 km / 0.7 mi
Royal Palace 1.3 km / 0.8 mi
National Library 1.4 km / 0.8 mi
National Museum of Cambodia 1.5 km / 0.9 mi
Wat Ounalom 1.5 km / 0.9 mi
313 Quayside 1.5 km / 0.9 mi
Old Market 1.5 km / 1 mi
Sosoro Museum 1.5 km / 1 mi
City Mall 1.7 km / 1 mi
Olympic Stadium 1.7 km / 1.1 mi
Phnom Penh Night Market 1.7 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2019
  • Total number of rooms: 52
  • Number of floors (main building): 5
  • Twin rooms: 18
  • Double rooms: 6
  • Superior rooms: 24
  • Family rooms: 4
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Entertainment Area
Show 70 more facilities & services
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fiExtra charge
  • Local and international calls
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • ShopExtra charge
  • GardenExtra charge
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Electric kettle
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Air conditioning in Restaurant
  • PrinterExtra charge
  • Photocopier
  • Fax
  • Pub
  • MassageExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Breakfast a la carte
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Half Board
  • Half board with non-alcoholic drinks
  • Half board with drinks
  • Full board
  • Full board without drinks
  • Full board with drinks
  • Vegetarian meal
  • Snacks
  • Children get free accommodation, meals payable on the spot
  • Deposit on arrival
  • Early Check-in
  • Non-smoking establishment
  • Minimum check-in age: 18
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN ROOM WITHOUT WINDOWTWIN • ROOM WITHOUT WINDOWTWN.NW

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    TWIN ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN Accessible SUPERIORTWIN • Accessible SUPERIORTWN.H6-SU

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    TWIN Accessible SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE WITH VIEWSTWIN • DELUXE WITH VIEWSTWN.DX-WV

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    TWIN DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible SUPERIORDOUBLE • Accessible SUPERIORDBL.H6-SU

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    DOUBLE Accessible SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ROOM WITHOUT WINDOWRoom • ROOM WITHOUT WINDOWROO.NW

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    Room ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR CITY VIEWDouble or Twin • SUPERIOR CITY VIEWDBT.CV-SU

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    Double or Twin SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE INNERDOUBLE • INNERDBL.IN

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    DOUBLE INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH VIEWSTWIN • SUPERIOR WITH VIEWSTWN.SU-WV

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    TWIN SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR CITY VIEWRoom • SUPERIOR CITY VIEWROO.CV-SU

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    Room SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE CITY VIEWDouble or Twin • DELUXE CITY VIEWDBT.CV-DX

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    Double or Twin DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible WITH VIEWSSUITE • Accessible WITH VIEWSSUI.H6-WV

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    SUITE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE CITY VIEWRoom • DELUXE CITY VIEWROO.CV-DX

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    Room DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXE • 1 Bedroom • 23 m²DBT.DX

    Photos are not available for this room type.

    Pacific Hotel Phnom Penh

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Room amenities

    • 220V power supply
    • Desk
    • Cable TV
    • Smoke detector
    • Extra beds on demand
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Fridge
    • Mini fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Pacific Hotel Phnom Penh

8.4
Excellent
289 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
7.6 /10
Condition
8.0 /10
Location
7.8 /10
Neighborhood
7.2 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
07 Jul 2026
Daniel
It was good
Partner
10/10
Exceptional
08 May 2026
Michael
The two front staff, young women, were professional and exceptional hosts. Breakfast was good. Clean room and quiet even though my room overlooked a busy street. Good location.
Self
10/10
Exceptional
10 Apr 2026
chealy
👍
Self
10/10
Exceptional
04 Apr 2026
Daniel
Great location
Partner
10/10
Exceptional
03 Apr 2026
Daniel
.
Partner
6/10
Pleasant
28 Mar 2026
Vicky
Breakfast was good, room was clean, staff at front desk were helpful and friendly.
Self
8/10
Excellent
16 Mar 2026
James
Another great stay. Thanks to the staff for being so helpful and pleasant.
Self
8/10
Excellent
26 Feb 2026
James
Great staff. Really like this hotel.
10/10
Exceptional
21 Dec 2025
Daniel
Clean and well maintained
Leisure Family_with_children
6/10
Pleasant
07 Dec 2025
Lorraine
It was just a bed for a stop over night and served its purpose well. Rooms are verty clean and comfortable but small. Breakfast buffet style was good.
2/10
Poor
05 Dec 2025
Ryan
Arrived at 10:30 p.m. after a long flight and just wanted a shower and sleep. Instead, I walked into a filthy, neglected room. The bathtub had a dirty ring of who-knows-what and well over 15 hairs. If it were one or two—or even three—I wouldn’t mention it, but this was disgusting. There were burn marks inside the tub and along the rim. I called the front desk and was asked if I wanted her to clean it; she spent 45 minutes scrubbing a tub that should never have been given to a guest.

The rest of the room was the same: badly scratched desk, paint-flaking chair, and walls with strange dirty marks. Wi-Fi on the 5th floor didn’t work. My room faced the smoking patio, and guests constantly left the door open, so smoke poured into the hallway outside my door.

On day two, staff “warned” me about smoking in the room. I never smoked inside—only on the patio they provide. Their cameras would confirm that. At checkout they still tried to charge me $50 for smoking; I refused and left. That’s not a mistake—it’s a cash grab.

I stay in hotels about 140 nights a year. This place deserves a reality check: filthy tub with a scummy ring and burn marks, damaged furniture, marked walls, dead Wi-Fi, smoke entering the hall, and a bogus smoking charge. The glowing Google reviews read like SEO fluff, not real stays. It feels like money is going toward image and another white Mercedes S-Class, not maintenance.

Not remotely deserving of the 4-star Google rating. Avoid.
Leisure Self
10/10
Exceptional
25 Nov 2025
graham
Will come again
10/10
Exceptional
14 Nov 2025
James
Good hotel with a nice, attentive staff. Rooms are comfortable, and the breakfast is a great way to start the day. Located only a block or so away from Central Market. Real good choice if you’re looking to see the cool parts of PPnh by foot. Recommended.
8/10
Excellent
05 Nov 2025
Kosal
Friendly staffs
8/10
Excellent
23 Oct 2025
Joshua
Staff were very friendly, breakfast was good, room clean/spacious/good value for money and the only issue was a flooding bathroom in the first room I stayed in.
Self
10/10
Exceptional
19 Oct 2025
Joshua

The Opposite Of A Dog On Heat

Like I said, it was similar to a dog on heat!
Self
10/10
Exceptional
14 Jul 2025
Vichet
Very nice property. Will stay here again. Highly recommended!!
10/10
Exceptional
11 Jul 2025
Richard
Compared to where I stayed afterwards, Pacific Hotel is a very hospitable residence with friendly staff: from the front desk to the breakfast and bar lounge. If you book, inquire as to whether the room has a window. Mine did not and lack of daylight may be an issue for some. There are only two problems I had while living there for a few weeks: the lack of walking proximity to restaurants and supermarkets; and the meat and dairy heavy breakfasts. For the latter, I understand that 'Western' tastes (e.g. bacon, eggs, baked beans) are especially catered to but milk alternatives and a meatless option --even pastries-- would probably be welcomed by many for if not dietary reasons, then cultural and religious ones. Taking into consideration that taking tuk-tuks to restaurants and supermarkets can get quite costly as the immediate area is less cosmopolitan than what's found a kilometer or so south. Overall, I would still return for a few days stay and recommend it for periods no longer than that. Many thanks to those who tolerated my bad Khmer.
Leisure Self
10/10
Exceptional
08 Jul 2025
Daniel
.
Leisure
10/10
Exceptional
19 May 2025
Timothy
The bed was comfortable and the AC worked perfectly. The hotel is close to the central market and there is a good coffee shop nearby. You can easily get Tuktuks to all of the major tourist places. Not walkable to night market and bars, so a good hotel if you’d like some distance from all that.
Business_and_leisure Self
6/10
Pleasant
23 Apr 2025
berizario
Bathroom needs upgrading. Insufficient hot water
Leisure Self
10/10
Exceptional
08 Apr 2025
Daniel
Close to many sites.
Leisure Family
8/10
Excellent
20 Feb 2025
Sothy
Excellent
Leisure Family
8/10
Excellent
14 Feb 2025
Hope
Really lovely, clean hotel with excellent breakfast. The hosts were super friendly, the location is very accessible by tuktuk, would recommend.
Leisure Partner
8/10
Excellent
07 Feb 2025
Rodante
Front desk personnel is nice and cordial.
Leisure Partner
10/10
Exceptional
30 Jan 2025
Daniel

Nice little place for short stay

For the price, very nice little room. Good shower, comfy bed and enough space. AC was good too. The reception desk was always staffed and they were friendly.
Self
10/10
Exceptional
03 Jan 2025
Daniel
Good location
Leisure Partner
10/10
Exceptional
21 Dec 2024
Daniel
I am always happy with the service and the staff
Leisure
8/10
Excellent
31 Oct 2024
kimchhuon
Good
10/10
Exceptional
12 Oct 2024
David
Very helpful staff. Great breakfasts.
Leisure Partner
10/10
Exceptional
29 Sep 2024
Leo

Perfect Getaway!

I was pleasantly surprised—the hotel stay was nice! The breakfast variety was impressive, and the gym was a great way to start my day.
10/10
Exceptional
29 Sep 2024
Eli

Charming and Relaxing

You know, the hotel stay was nice! The breakfast variety was great, and the little gym made it even better.
10/10
Exceptional
29 Sep 2024
Finn

Fantastic Value!

I can confidently say the hotel stay was nice! The breakfast options were delightful, and having a gym was a big plus.
10/10
Exceptional
29 Sep 2024
Theo

What a Gem

Honestly, the hotel stay was nice! The gym had solid equipment, and breakfast was a delightful surprise
10/10
Exceptional
29 Sep 2024
Jasper

Wonderful Plac

Loved my stay! The breakfast options were tasty, and the gym had everything I needed for a good workout.
Friends_and_family Friends
10/10
Exceptional
22 Sep 2024
Miles
I can’t say enough good things! From the warm hospitality to the stunning views, my stay was flawless. A must-visit!
10/10
Exceptional
22 Sep 2024
Aria
An amazing find! The room was spacious and beautifully decorated. Plus, the service was top-notch. Worth every penny!
10/10
Exceptional
22 Sep 2024
Luca
This hotel exceeded my expectations! Close to attractions, friendly staff, and a cozy atmosphere made for a wonderful stay.
Leisure
10/10
Exceptional
19 Sep 2024
Ava
Absolutely loved my stay! The hospitality here is exceptional; the staff truly care about your experience. Great value for money—highly recommend for anyone looking for comfort without breaking the bank!
Business Partner
10/10
Exceptional
19 Sep 2024
Mira
What a lovely little gem! The charming decor and friendly staff made my experience unforgettable. I felt right at home, and I can't wait to return!
10/10
Exceptional
19 Sep 2024
Lila
This hotel exceeded my expectations! The rooms were cozy and well-maintained, and the staff went above and beyond to make me feel welcome. Perfect for a budget-friendly getaway!
8/10
Excellent
13 Sep 2024
Georgia
Good place
8/10
Excellent
30 Jul 2024
Daniel
Dirty
Leisure Self
10/10
Exceptional
12 Jun 2024
Daniel
Centrally located
Leisure Self
6/10
Pleasant
08 Jun 2024
Courtney
Overall our one night stay was fine!. The staff were lovely and friendly, also the bar area is good. Not too much in this area, but tuk tuk is close by!. Didnt have the best sleep from the road noise also had music from the hotel corridor speakers till late. Average.
Leisure Partner
10/10
Exceptional
29 Mar 2024
Daniel
.
Leisure Self
10/10
Exceptional
24 Mar 2024
Daniel
.
Leisure Partner
10/10
Exceptional
27 Jan 2024
Fjalar
very good
Leisure
10/10
Exceptional
29 Dec 2023
Daniel
.
Leisure Friends
10/10
Exceptional
16 Oct 2023
João
Room was nice and smell good, AC was freezing cold but you can adjust it to your liking, I like it. Good breakfast and friendly staff. Excellent, very nice.
10/10
Exceptional
15 Oct 2023
Naoh
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable.
10/10
Exceptional
15 Oct 2023
Francisco

Excellent Hotel with a very nice free breakfast

love it, excellent hotel and good breakfast
Self
10/10
Exceptional
15 Oct 2023
Raphel
My stay was in a Pchum Ben National Holiday which the street was very quiet and the staff was really friendly, they told us to be careful on the belonging and everything. Very nice hotel
10/10
Exceptional
11 Oct 2023
Ebba
Center on the city, you could literally walk to anywhere, store, market and restaurant and surprisingly quiet for a hotel in the center of the city.
Business
10/10
Exceptional
11 Oct 2023
William
Very nice hotel, they even have a nice restaurant you could enjoy a nice chilling dinner with a 1 Free 1 Promotion. Very cool
10/10
Exceptional
11 Oct 2023
Andersson
nice hotel, good breakfast, good bed and very friendly and helpful staff
Business_and_leisure Self
10/10
Exceptional
01 Oct 2023
Anthony

Very Nice

Breakfast was so good, a very nice small gym you could workout with anything.
Partner
10/10
Exceptional
01 Oct 2023
Billy

Highly Recommend, best one so far

Very good hotel, friend staff and very quick check in. The breakfast was wonderful
Self
10/10
Exceptional
06 Sep 2023
Sot
Another wonderful stay. Will always come back again for the third time.
Business_and_leisure
8/10
Excellent
22 Jun 2023
Daniel
.
8/10
Excellent
11 Jun 2023
Daniel
Enjoyed my stay here
Leisure Self
8/10
Excellent
04 Apr 2023
Daniel
Good location. Staff friendly and helpful
Leisure Partner
8/10
Excellent
06 Feb 2023
Masatoshi
Facilities are a little old but staff are very cheerful and helpful. Convenient location.
Business Self
10/10
Exceptional
03 Jan 2023
Daniel
Good location
Leisure Self
8/10
Excellent
25 Dec 2022
Daniel
Centrally located. Superior staff.
Leisure Partner
10/10
Exceptional
16 Oct 2022
Masatoshi
Very excellent value of money. Kind and helpful staff.
Business Self
10/10
Exceptional
01 Aug 2022
Masatoshi
Staff are all friendly and they maintains facilities in good condition. Good value of money.
Business Self
10/10
Exceptional
29 May 2022
Masatoshi
Very kind and helpful staff. Room was clean.
Business Self
10/10
Exceptional
31 Mar 2022
Masatoshi
Staff are really nice and work very efficiently and friendly. Unfortunately, because of some Covid-19 restrictions, this hotel was stopping to hold restaurant service. But they provided us room service as much as possible and I am sure that service will resume as usual once Covid-19 situation is getting better so soon.
Business Self
6/10
Pleasant
21 Mar 2022
Verified traveler

A little run down, but great staff

The staff was extremely friendly and helpful, and the breakfast was very good. The hotel itself did seem a little run down, the beds were not comfortable, and the noise from across the street was incredibly loud. We did have to change rooms because the AC was broken but the staff was very quick to help us change rooms.
Partner
8/10
Excellent
05 Mar 2022
Phavorath
Staff very polite and the hotel is closed to the central market.
AC was very noisy,
Leisure Partner
6/10
Pleasant
14 Feb 2022
Johan
Had a pleasant stay, employees were extremely helpful.

Bathroom linens and Faucets needs some replacement.

Breakfast was fresh and delicious.

Thank you
Business Self
6/10
Pleasant
23 Mar 2020
Choong
Staffs are very polite and helpful .
Small room , dated , breakfast too simple .
Business_and_leisure Self
8/10
Excellent
21 Mar 2020
Verified traveler
People are pleasant, they try to accommodate requests. Place is generally clean but I think they need guidance on how to keep it spotless as bathrooms are not properly maintained.
Leisure Self
10/10
Exceptional
11 Mar 2020
Verified traveler
Nothing to complaint, everything is perfect with this hotel. Perfect choice of breakfast. Very comfortable stay, receive 2 draft beers upon check-in and 20% discount voucher with their restaurant. Really happy with my stay, highly recommend.
Business Self
6/10
Pleasant
07 Mar 2020
Steinar

Ok hotel, but poor restaurant service

Quite happy with our over all experience, but the lack of service amongst the restaurant staff ruined it a lot.
Partner
8/10
Excellent
28 Jan 2020
Jennifer

Cute hotel with lots of personality

Cute hotel with lots of personality. The rooms were small but comfortable and lovely decor. My room did not have a window which didn’t bother me but if that’s something you care about then you should be sure to ask for a room with windows.
Some of the linens could use extra cleaning but overall rooms were clean.
Friends_and_family Friends
10/10
Exceptional
05 Jan 2020
Verified traveler
Location was good staff like family friendly attentive helpful smart cheerful well done great job all
Leisure
10/10
Exceptional
26 Dec 2019
Alan
Cozy and comfortable hotel! Staff are really friendly.
Business_and_leisure Self
10/10
Exceptional
06 Dec 2019
Nakamura
Amazing hotel with cozy rooms and super friendly staff.

Good selection of buffet food for breakfast.

Room is clean and cozy.

Will definitely stay here again.
Business_and_leisure Self
8/10
Excellent
06 Dec 2019
David

Super Friendly Staff

The hotel staff was very helpful really cared about me as a customer. I felt this hotel was a good value for the money. My room was comfy and very clean with good air con. Good location for seeing many local attractions. Only down-side was the the WiFi in the room was unreliable.
Self
10/10
Exceptional
15 Nov 2019
Jackson's
Great centralized hotel, cosy and comfortable rooms with amazing staff! Would definetely come back here again.
Business_and_leisure Partner
8/10
Excellent
12 Nov 2019
Verified traveler
Good location. Easy to excess to other attractions
Leisure Self
10/10
Exceptional
10 Nov 2019
freddy

good to stay

everything is good, just one thing cause i quite iften stay there, so if the hotel can make their check in preccess faster for a regular like me will be very great. and breakfast is good but if can be more variety will be better
8/10
Excellent
28 Oct 2019
Verified traveler
Kindly recommended for bagpackers. Nearest to Sorya Mall and Central Market.
Leisure Friends
10/10
Exceptional
19 Oct 2019
Ray
Had the look and feel of a real boutique hotel. Tasteful lobby decor (wood, paintings, etc.). Comfortable room. Big buffet breakfast. 24-hr. check-in. Located around the corner from Sorya bus station, main market.
Business Self
10/10
Exceptional
14 Oct 2019
Eddie
Best in everything, food, bed, bar, staff 10/10 isn't enough. Nothing to complain
8/10
Excellent
09 Oct 2019
Mechelle
Beds were extremely hard
Friends_and_family Friends
10/10
Exceptional
06 Oct 2019
DavidJr
Stumble upon this hotel on Expedia and I couldn't be any happier that I found it.

At the price I am paying, this hotel is amazing, great staff, good breakfast choices and room is cozy and comfortable.

Will definitely come back to stay here again!
Business_and_leisure Partner
10/10
Exceptional
15 Sep 2019
Patrick
This hotel definitely netely taught me quite a lot about Cambodia and its cultures, it is indeed a explorer themes hotel.

Would definetely stay here again, everything is cozy and comfortable.
Leisure Partner
10/10
Exceptional
09 Sep 2019
Verified traveler
Great location to markets, bus stations, restaurants all walking distance.
Leisure Partner
10/10
Exceptional
08 Sep 2019
Yuina
I like mostly everything about the hotel, the staff is friendly, the bed was very comfortable also the breakfast was perfect for us. highly recommend
Friends_and_family Family
10/10
Exceptional
06 Sep 2019
Verified traveler
Room was clean, cool and at night was quiet, Highly recommend.
Friends_and_family Family
10/10
Exceptional
05 Sep 2019
Emma
The hotel is perfect, especially the staff service. The breakfast was also perfect for us.
Business
10/10
Exceptional
05 Sep 2019
Ethan
The staff service is good, assist us anytime we need help. The room is clean, nice decoration. The breakfast is fine with many choices, but some food should make it hot everytimes.
Leisure Self
10/10
Exceptional
01 Sep 2019
Hedy
The hotel staff were really helpful and polite. The rooms were clean, fairly big and comfortable. Beds had two pillows which was nice. The breakfast was amazing, one of the best breakfast.
Friends_and_family Friends
10/10
Exceptional
01 Sep 2019
Ermanno
The bed is comfortable, The staffs are very helpful, the location is good and they have a very nice restaurant on ground floor. They also have a wonderful gym. Will definitely stay again when I come back to Phnom Penh. Overall I would highly recommend.
Friends_and_family Partner
10/10
Exceptional
01 Sep 2019
Armman
Very polite staff, all was very great from the location to the breakfast. The bed is really comfortable. I really like the bar on the ground floor it is a classic bar and they play the wonderful music. Clean and fantastic room. I will come back again. definitely recommend.
Business Self
10/10
Exceptional
30 Aug 2019
Duanne
The hotel is well renovated, lobby and room are very cosy. For the price you are paying , it is way beyond my expectation.

Room is clean and well decorated and the breakfast buffet is good.

Best of all, the hotel pay attention to details and the staff are so helpful.
10/10
Exceptional
26 Aug 2019
Johnny
A really solid centralize hotel with a super neat gym.

Room is clean and staff are so helpful and kind.

Buffet breakfast is great too and I would definitely recommend this hotel to all my friends and anyone looking for a great stay.
Business Partner

Location & surroundings

Pacific Hotel Phnom Penh
Preah Monivong Blvd (93), 234, Phnom Penh, Cambodia

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Pacific Hotel Phnom Penh

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