Orussey One Boutique

Cambodia , Phnom Penh- Central
PHNOM PENH, No 53 St 63 Corner St 184 Sangkat Pshathmey 3 Khan
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50 reviews shown

2/10

Poor

19 Jan 2026

John

AC did not work. Television did not work drain in the shower. Did not drain went to the front desk. Requested to have these issues fixed. Nothing was ever done would like a full refund

Leisure Self

8/10

Excellent

04 Jan 2026

David

Clean room. Friendly staff.

Partner

10/10

Exceptional

01 Nov 2025

dennis

room very clean and well serviced Staff were exemplery

Partner

10/10

Exceptional

16 Sep 2025

Alexander

Good value. Great restaurant 😃

4/10

Poor

11 Aug 2025

Benjamin

Stayed here for one week but I did not have the best experience. Staff were nice and the location is very good but I had several issues.

There were literal bugs crawling out of my sink every night.

Also there were cockroaches in my room. When I asked to change room, they said they would change it the next day. Only when I reaffirmed I was unable to sleep in a room with cockroaches for the night did they change it. The rooms were clean in most places but the walls were stained.

For the hotel in general, the elevator was painfully slow. Sometimes I would instead take the stairs but parts of the staircase are pitch black and I found myself literally edging forward so I did not trip in the darkness.

The decor is old and dated as you go up, there is technically no laundry service on site (though there is one nearby) and the spa facilities were out of action during my time there.

If I were to visit Cambodia again I would go elsewhere unfortunately.

Leisure Self

6/10

Pleasant

25 May 2025

Tharani

The state and cleanliness of the room leave a lot to be desired.

Leisure Family

8/10

Excellent

10 Mar 2025

Samantha

The food at its restaurant is delicious with interesting smoothies.

Leisure Family

4/10

Poor

09 Feb 2025

Sharron

The good bad and ugly

The good
There was an elevator although painfully slow, staff were friendly and 7 eleven shop opposite
The Bad
No jacuzzi but in all honesty i wouldn't have used it looking at the standards of cleanliness
The Ugly
Not a great area. First impressions of area would put you off phnom penn. Rooms were very shabby, aircon was poor. Sink hanging on to wall by love only.
Deep clean would take it to 2 star rating.
Beds so hard.
Wish i could give it a better rating but its just another neglected hotel

Friends_and_family Family

8/10

Excellent

07 Feb 2025

Johanne

I stayed here as many people said it was convenient, but its also in a messy part of town, but ya, youre close to the river and palace. But tuk tuks are easy and cheap to get anywhere.

Leisure Partner

10/10

Exceptional

16 Jan 2025

Joshua

Great little hotel in PP

This is a great little hotel. Staff are super friendly and the sauna is fantastic. Beds are also super comfortable.

Self

8/10

Excellent

20 Dec 2024

Lacey

Bathroom no assort fan

6/10

Pleasant

10 Dec 2024

Vivian M.

Location is excellent. Stuff are very accomodating and respectful.

Leisure Partner

2/10

Poor

22 Nov 2024

Kimleng

The rooms is not what you see online

2/10

Poor

28 Oct 2024

lily

It cleanse, but old. It was the price you pay.

Partner

4/10

Poor

12 Oct 2024

steve

Wouldn't go back

10/10

Exceptional

29 Dec 2023

Dane

I stay in Phnom Penh often, and this is one of my go to places. Very affordable and within walking distance of the central market and many grocery stores. Staff is always friendly.

Business_and_leisure Self

10/10

Exceptional

29 Oct 2023

Dane

Very happy with my stay

Leisure Self

8/10

Excellent

02 Jul 2023

Dane

Rooms were comfortable and clean. The hotel facilities were in poor condition, including the gym, sauna, and jacuzzi. Staff was nice and hotel is in a good location.

Leisure Friends

2/10

Poor

18 Jun 2023

Oliver

Picture did not match the orbitz photo. Place was dirty. Couldn't shower due to clogged drain. Switched room and had the same clogged drain issues. Second room was still dirty.

4/10

Poor

13 May 2023

Bechir

1. Room too small for the price.

2. Restaurant staff brought wrong food and refused to change it!

Leisure Family

8/10

Excellent

24 Apr 2023

Christopher

Staff very nice, room a little small as was the bathroom. It was okay for the 1 night I stayed there

Leisure Friends

6/10

Pleasant

10 Apr 2023

Verified traveler

Just OK

The online pics were not entirely representative of the room I had. The mirror in the room was cracked and \"fixed\" with clear silicone sealer instead of being replaced. The walls had bubbling plaster probably caused by a water leak from the air conditioning above. The whole room was desperately in need of a lick of paint. The silicone seals in the bathroom were moldy and had come away from the walls, probably creating a damp problem in the room below. A glass shelf in the bathroom had been broken and not replaced. The room was shabby. I even found a cockroach in there on the second night. The place could easily be significantly improved if a decorator / handyman spent a couple of days in there followed by a deep clean. Daily cleaning was really only very basic. I honestly can't recommend this place as they don't seem to care for their own property. On the positive side, the aircon was fine and the wifi worked.

Self

8/10

Excellent

09 Apr 2023

Helen

Arrived from a late flight and went to our room. Was small the bed was pushed up against a wall so if sleeping at this side had to climb in and iut if bed. Really not convenient. Very small window looking over building and air con didn’t work well. Not as stated very disappointed. Awake most of the night as so hot to sleep. Next morning complained to reception and they moved us to another room. They said was a VIP room which I’d say was over advertising but definitely better than one we had. Air con worked and bigger window more space. And a safe which first one didn’t have either!
Advertisers that there’s a spa, bar etc none of this was open.
The gym was open and the outside terrace but sun beds poor and area needs an update.

Leisure Partner

4/10

Poor

12 Mar 2023

VARANN

The washroom fan not worki g

10/10

Exceptional

11 Nov 2022

Verified traveler

A Little Loud, but Mostly Grand!

We booked three nights in order to do some sightseeing in Phnom Penh. Our room was clean and comfortable and great to return to each day. Our only issue was that we had a neighbor who appeared to be conducting phone business meetings late at night and into the early morning hours and he was very loud. Perhaps an enforcement of quiet hours and the encouragement to keep voices at low decibels at night would be helpful. Other than that, our stay was lovely!

Friends_and_family Family

10/10

Exceptional

24 Oct 2022

Michael

Phnom Penh Value Plus!

The service and the location were perfect with several available restaurants and numerous street vendors close by. The staff were very attentive and personable. Close to the Cental Market as well! An exceptional value indeed!! The property is older and in need of some updates however the room was very clean and the bed firm and totally restful.

Self

10/10

Exceptional

30 Aug 2022

Jing

Both the reception staff and the cleaning staff are super friendly. Pick-up service from the airport was reliable and easy. I emailed them in English and they arranged an experienced driver and a suitable car for us. It was $20 for the 3 of us and a few bags. I enjoyed my stay and will come back if I go to Phnom Penh again.

Leisure Family_with_children

8/10

Excellent

30 Aug 2022

Mick

Tv, kettle, needed repair. Room should be all checked before giving to customers.

The spa and gym equipment didn’t work either.

Self

8/10

Excellent

21 Aug 2022

Tyson

Hotel was nice, staff was very friendly and helpful, everyone spoke relatively decent English or well enough that I didn't have to use a translator. Wish I didn't have to look at another building right outside my window but what can ya do? Overall good stay for the price!

Business_and_leisure Partner

6/10

Pleasant

14 Aug 2022

Michael

First room i got the a/c wasn't working they put me in a new room. Couldn't take a shower in the new room only a bath.The so called gym is a joke. The room was ok other than the no shower. The staff were friendly up untill check out day when they weren't going to honor the late check out included with my vip access.

Self

10/10

Exceptional

14 Jul 2022

Diana

The place is great for the price! Friendly staff.

Business_and_leisure Family_with_children

8/10

Excellent

13 Jun 2022

Cheah

Like -clean, good location, convenient, great staff service
Dislike - hotel has its own restaurant but unable to charge bills to room . Overall great hotel in PP CBD area

Business Self

6/10

Pleasant

22 Apr 2022

Dang

Average facilities maintenance quality, excellent friendliness service, local and online hotel communication could do with improvement.

Leisure Friends

8/10

Excellent

15 Apr 2022

Leng

Hotels.com.needs to be more careful when entering contact numbers as they enter incorrectly on the system.

The hotel is central to Orussey Market and central market.

**** loud music at night about 300 metres from the hotel there is this disco place. I had to contact the manager to complain about the music. It was blasting loud. I was told it was Cambodian New Year. The music slowly eased at midnight but you still could hear it until next morning.

Good customer service. Most of thrm are quite friendly. I must agree with some customers comment about some night male staff is not as friendly as night day staffs. Over all I can't complain. The place is clean, good air con and hot water sytem.

When ever upstairs people having shower, you can hear a very loud noise of water traveling through the pipe and it's quite loud..

I noticed hotels. Com takes lots of commission off each customers and put it as tax and admin fees. Does it mean tipping goes to room service staffs or on their own pocket???

10/10

Exceptional

26 Feb 2022

Steven

Great location

Great location hotel and easy to walking distance.

Business

10/10

Exceptional

25 Feb 2022

MunWai

Excellent, convenience to everywhere.

Partner

6/10

Pleasant

24 Jan 2022

Daniel

Better Deals To Be Had In Phnom Penh

I’ll start with the good. The bed in room 907 was excellent. It was almost as nice as the courtyard by Marriott Phnom Penh’s bed. The shower had great hot water. The hottest water that I found in Cambodia so far. The WiFi worked great. Now the bad. I found 1 inch long cockroach and some baby cockroaches in the bathroom. That was the second time I found cockroaches in a month and a half staying at hotels. The second problem was that the shower head was not connecting well to the wall. The sink head was very loose. The drain for the shower water was placed in the corner and the water was pooling up and coming out into the sink area and toilet area. The ad stated that the hotel had a Jacuzzi tub and spa. They were in operable and empty. The gym equipment was not hooked up. And the carpets in the main walkways need to be replaced. The room was next to another guest room and I could make out their TV and talking late into the night. I found another hotel closer to the riverside and it provides a nice free breakfast for their guests for $28 per night. Much happier now.

Friends_and_family Family

2/10

Poor

21 Jan 2022

Ryan

Do not stay here.

None of the facilities are available. It states a pool, jacuzzi, sauna and steam room. There are none of these either onsite or currently in action. Avoid this hotel. The gym is also very different to the photos. I checked in and back out within 10 minutes due to the mis-selling. Stay elsewhere.

Self

8/10

Excellent

03 Aug 2021

Verified traveler

Good bargain

The room was only $20 and comfortable, good location, and I felt safe. I would stay here again.

Business

10/10

Exceptional

12 Jan 2021

Verified traveler

Nice quiet little surprise in the middle of busy city. Restaurant downstairs open early and late.
Spa and fitness area. Reasonable prices.

Business_and_leisure Self

10/10

Exceptional

22 Dec 2020

Andrew

Excellent, helpful, attentive staff. Clean rooms and good location. For the price I paid, tremendous. I only moved the sister hotel for 9 nights due to the pool being open!

Leisure Partner

10/10

Exceptional

21 Oct 2020

Verified traveler

Comfy mattress, helpful and friendly staff

We always like to stay here... Has perfect location whenever we are in PP for the embassy and other options. Close to orussey and central market, walking distance to sorya bus.
Comfy mattress, helpful and friendly staff.

Friends_and_family Family

10/10

Exceptional

07 Jul 2020

steve

Awesome

I like this hotel , awesome and cleanest
I will come back to stay here again soo

Friends_and_family Family

10/10

Exceptional

07 Jul 2020

steve

great stay

I’m gladys pick this hotel and it awesome experience to stay here.
We ll come back

Friends_and_family Family

10/10

Exceptional

08 Mar 2020

Andy

Great value for price paid, spacious rooms

Good location. Twin room was really spacious including bathroom. Toiletries supplied in large containers which I appreciated as it saves on single use plastic waste. Good a/c. In room safe, kettle, tea/coffee and water with mini fridge. Beds maybe a bit hard for some people but fine for us. Nice white bedding, dressing gowns and towels

Partner

10/10

Exceptional

28 Feb 2020

BenAus

Staff were extremely friendly and the state of the room exceeded expectations.
Steam room and spa were a nice option to stay in and relax.

Business_and_leisure Self

10/10

Exceptional

19 Feb 2020

Verified traveler

This hotel was by far the best one i’ve stayed at in Phnom Penh, Asia. It was very close to everything we needed, family marts, Cafe amazon and the central market! The staff was AMAZING - the nicest people we’ve met and very helpful. The spa was also so relaxing with a cold and hot pool. The staff helped us with our bags when we arrived and always opened the doors for us! The room was also so nice and clean and smelt so refreshing everytime we went in. I would highly recommend and stay here again !

Leisure Friends

2/10

Poor

08 Jan 2020

Simon

At first this seemed like a nice upscale hotel. On the surface it is. However the air conditioner in the room was a complete joke. The room was always hot and muggy and the ac did not work. It was set at 16 and high fan which should have been really cold but it was defective and only blew slightly cool air. The other thing that ruined my stay was the rudeness of the staff. I exchanged a $100 bill for smaller bills, I'd received the bill at the currency exchange at phnom penh airport. The next day the clerk insisted i take the bill back as it had a 2mm tear on the edge. I assured him this was perfe6legal currency but he argued and was quite surly.
A terrible way to treat your guests! Ive had a great time travelling in Asia and this was the worst experience.

Leisure Self

8/10

Excellent

26 Dec 2019

Verified traveler

I'd like the room is clean and the staffs are very polite.
The bad thing is NO POOL.

Leisure Family

10/10

Exceptional

07 Dec 2019

Verified traveler

Good location. Very clean , new and staff was very helpful.