Name: H10 Estepona Palace
Address: Avenida del Carmen, 99, Estepona, 29680, ES

10/10

Exceptional

03 Aug 2026

Carol

Thoroughly enjoyed our stay in this hotel, and would definitely go back again. The hotel was spotlessly clean, there are all the facilities needed and the staff, on the whole, were brilliant. One small fly in the appointment was at the Mediterraneo Chill Out Terrace when we ordered a Pina Colada and a no alcohol beer. After about 15 minutes the beer arrived but no Pina Colada. Having asked again for the Pina Colada we waited 10 minutes and decided at that point to go to one of the other bars. This was the only down point in 10 days of staying at the hotel. The food in both the Alboran and Thalassa was excellent, both varied and plentiful and the staff there are great. The staff on reception were most helpful and the cleaning staff extremely efficient and friendly. The pools are great and it's a 2 minute walk to the beach. All in all a most enjoyable holiday.

10/10

Exceptional

12 Jul 2026

Tim

Our stay here was simply perfect from start to finish and everything in between!
Very welcoming and thorough explanation of the hotel facilities at check in, and we were provided with a shower and courtesy room on our departure day as we had a late flight. Our room with a sea view was very spacious and very clean.
The swimming pool has plenty of sun beds and umbrellas and has plenty of space around everywhere. The buffet meals were very nice, plenty of choice, high quality, and varied daily. The hotel is only a 20 walk from Estepona Marina and 30 mins walk from the stunning old town which has an amazing choice of restaurants and bars.
All of the hotel staff was extremely friendly and helpful.
The only very minor disappointment was the hotel beach, but there is a very nice beach within only 5 mins walking distance towards Estepona. I would very highly recommend this hotel, thank you for our wonderful stay!

Partner

10/10

Exceptional

11 Jul 2026

Nicholas Leslie

Excellent hotel. The staff on reception were very friendly, welcoming and helpful. Our room was lovely, it was huge like a suite !! Everything about this hotel is great, the pool area, the rooms, the breakfast all great. The only minor issue is that the nearest supermarket is about a 15 min walk away and the nearest shop to get water etc is at the petrol station about a 5 min walk. The port is about a 15-20 min walk away and the main town of Estepona a 30 min walk. We would highly recommend this hotel

Partner

10/10

Exceptional

17 Jun 2026

Juan

Beautiful view to the Mediterranean sea

Family

10/10

Exceptional

31 May 2026

Linda

The hotel was very very nice and the staff was very helpful and friendly.
It's not right in the center of Estepona, but it has a nice pool and access to the beach from the hotel. To the center of Esptepona is about a 40 minute walk

Friends_and_family Friends

8/10

Excellent

24 May 2026

swaran

Clean beach view all round fantastic and excellent place staff and everyone very helpful

Partner

10/10

Exceptional

22 May 2026

Juan

Great sea view

Family

10/10

Exceptional

22 Apr 2026

Marcos

This hotel is wonderful, food drinks staff all great. Shoutout to some of the people that made our stay great Luis, Maria, Eva, the people of the reception. It is a little bit away from the center but the walk is pleasant.

Partner

4/10

Poor

18 Apr 2026

david

Not enough for family’s and lacking in facilities and entertainment. Too far from town and beach was terrible not like the pictures

Friends_and_family Family

6/10

Pleasant

19 Jan 2026

Mari

The hotel has a great location. Food was ok nothing special. The rooms are dated and need some maintenance. The staff try their best except it is amazing to me there was no free bottle water in the room or robe since it a spa hotel. My massage with Laura was great!

Friends_and_family Friends

6/10

Pleasant

19 Jan 2026

Jennifer

The housekeeping was excellent. There was a few problems with plumbing, firstly the sink leaked, then as the week went on the toilet wouldn’t flush,these problems were sorted very quickly, on the day of leaving the tap in the sink came off, we obviously reported it. The ongoing disappointment was the wardrobe didn’t have a hanging space for dresses or long coats,we ended up buying coat hangers and hanging them on pictures around the room

Leisure Partner

10/10

Exceptional

12 Jan 2026

Tracey

Beautiful hotel!! Loved it and would definitely stay again. It has everything and more!

Self

10/10

Exceptional

07 Oct 2025

Maria

The hotel is excellent. The staff was very helpful.

8/10

Excellent

16 Sep 2025

Mark

Loved everything but breakfast

Great hotel with comfortable rooms and good facilities. Fantastic position right on the beach with direct access. Walking distance to Estepona port.
Evening entertainment was a little weak.
Main breakfast buffet by 9.30 was total chaos. No crockery, no cleared tables, food not replenished. When brought to the attention of the staff they were completely unresponsive.
Buffet dinner a little unimaginative.

Partner

8/10

Excellent

01 Sep 2025

Emily

Property not to large, rooms good size and with lifts . Variety of eating places. Food good quality. Soft drinks available pool side but coffee only in cafe. 25 minutes walk to Marina and other eateries.
Reception very helpful in booking taxi’s and any needs . All staff hard working and friendly.

Leisure Family

6/10

Pleasant

21 Jul 2025

Neil

Nice hotel but Poor Service

We enjoyed the week in general, the room , hotel facilities, reception staff were good and it was quiet however, we paid for Privilege and the service was just not in place outside of the room. House keeping was good.

- The Lounge food / snacks were poor and left out for too long.
- The service by the pool area for breakfast and snacks was so bad, slow, little communication. Just left waiting all week with insufficient people. There were two ladies who tried hard and were friendly, but there was often nobody supporting.

- We were not offered a drink at Dinner once, it was unbelievable for a hotel as lost revenue must be huge. Food was good at the buffet.

- The BBQ was very poor, we decided to just leave after a poor experience and we both ended up with stomach cramps and diarrhoea, which indicated the food was left outside too long.

My wife complained to guest relations on the final day before we left. We were told it would be investigated.

Partner

10/10

Exceptional

08 Jul 2025

Christopher

Outstanding hotel with an amazing location on the beach at Estepona. The staff the facilities and the food were excellent. Wonderful three bed room which was large spacious with great air conditioning.

Leisure Family

6/10

Pleasant

13 May 2025

Susan

A very nice hotel. Clean, tidy. A bit of a hike to the marina and town centre.

Leisure Partner

10/10

Exceptional

11 May 2025

Morgan

Fantastic hotel made by it's wonderful staff.

We stayed here when the blackout happened in Spain as our house was still in darkness and they could not have been more helpful and accommodating. The staff were absolutely brilliant even in an unprecedented situation. The room was spacious and lovely. They have a live act every evening which was great. Honestly the hotel was a little slice of heaven.

Friends_and_family Family

8/10

Excellent

19 Apr 2025

Jacqueline

Bed a little hard and the pillows very uncomfortable but it’s a lovely hotel good breakfast lovely staff

Leisure Partner

10/10

Exceptional

28 Feb 2025

Elisabeth

Very friendly staff

10/10

Exceptional

09 Jan 2025

Verified traveler

Short stay at H10

Thoroughly enjoyable short stay. Lovely hotel. great staff, lovely restaurant and good food and close to the beach, The area was quiet and about 3 kms from the centre of Estepona which suited us as we enjoyed the walk in but you could get a bus close to the hotel. It had good facilities for both adults and children but would have more as the hotel got busier,

Partner

4/10

Poor

12 Nov 2024

David

No heating

Leisure Partner

8/10

Excellent

26 Oct 2024

Alan

Very pleasant stay in clean hotel

Leisure Family

10/10

Exceptional

30 Sep 2024

Charles

Cant speak highly enough of H10 Estepona Palace. Everything was just as wed seen in the photos before we arrived. Reception is a huge open area which you go through to reach all the amenities. Our room was possibly the best hotel room we've ever stayed in, a wonderful bed, clean and spacious ensuite and the most fantastic view of the sea and hotel pools made this a room we would love to be able to take with us everywhere we go in the future. Ours was a superior double with sea view. The pools were great if a little bit chilly, but clean and well maintained. The bars and restaurants were all fab with great food available all day. All of the staff were friendly and welcoming and worked extremely hard. The beach isnt as nice as some beaches you might find but it is so close to the hotel and was worth a visit everyday. The town of Estepona is an absolute delight, the old town especially. Visit during the day where the beach is much better but the town comes alive during the evening with little lanes and flowery squares abound with pretty lighting and streets full of tables and chairs from the many excellent restaurants to be found here.
Will definitely be back! Thank you for a memorable holiday.

Leisure Partner

6/10

Pleasant

21 Sep 2024

Diana

The staff was friendly and helpful but the hotel looked run down. Great selection on breakfast.

Leisure Partner

10/10

Exceptional

31 Jul 2024

wiam

Greatest

Partner

10/10

Exceptional

24 May 2024

Louise

Very nice room and spacious with nice balcony. All staff very friendly. Breakfast quality excellent

Friends_and_family Friends

10/10

Exceptional

09 May 2024

Andrew

The hotel and staff was excellent food was great and hot for a buffet drink reasonable price for a hotel would recommend this hotel

Leisure Partner

10/10

Exceptional

27 Apr 2024

SAMUEL

Great place

Leisure Family

6/10

Pleasant

08 Apr 2024

Charlotte

Found the front of house team on reception to be quite rude. They made us feel completely unwelcome as we were checking in, making negative comments about us just staying one night. We had also rang ahead to confirm which day we would use the full board lunch and we were advised we could use it on either the day we checked in or checked out. When I mentioned this at check-in I was told this wasn't policy and was repeatedly asked who I'd spoken to on the phone despite me saying I hadn't got a name. I then rang again when, on getting back to my room in the evening the room was unbearably hot. I couldn't get the air-con to work. I rang reception, who told me, again very rudely, that it wasn't working and there was nothing they could do. We ended up sleeping with the balcony door open all night and all of us were completely bitten by mosquitos in the morning. By contrast the restaurant and kids' club team (Sofia especially) were AMAZING. Super-friendly and helpful. The pool area was nice but overcrowded, especially as it was off-season. Can't imagine what it would be like in August! The main restaurant was a nice setting and the food was good in the buffet. The lunch we had in the pool bar however was HORRENDOUS. I got a prawn and mango salad, which was - shockingly - made from tinned mangoes and frozen prawns with a sickly-sweet dressing. The patatas bravas and fries were undercooked. We left the lot.

Leisure Family_with_children

2/10

Poor

04 Mar 2024

Jane

Avoid

A very tired hotel in need of renovation or at least a good clean. Furniture was worn and dirty and cleaning staff doing everything they can to not clean your room.

Partner

10/10

Exceptional

28 Jan 2024

Alberto

First time in the area, amazing infrastructure close to the highway.
In summer probably is something close to the paradise.

Leisure Family

4/10

Poor

22 Oct 2023

ROBERTA

Dated property.
Rooms had no coffee machine, would have to rent for 18€a day if wanted.
To use an iron or steamer you had to pay a deposit.
At the restaurant they charge you for a glass of water. Dinner only option is a less than mediocre buffet. Lunch was sit down and fairly good.
There is absolutely nothing around the hotel so to get any good food you need a car or to use taxi.

Leisure Family

10/10

Exceptional

13 Oct 2023

Joanne

Lovely

Really enjoyed my stay at this hotel. Food good. Great facilities. Really friendly and helpful staff

Partner

4/10

Poor

06 Oct 2023

JOHN

Not worth the money.

Hotel is old and tatty, no complimentary water in room. No iron, only steamers that you can use. Basically they want to force you to use the ironing service which is expensive. Certainly not a good four star hotel. More like 3 star plus. Paid over the odds for this hotel in October. Won’t be coming back.

Self

8/10

Excellent

25 Sep 2023

Patricia

The hotel is on the water and it has easy access also to AU7. Breakfast is excellent and I highly recommend taking this option as there is no coffee maker in the room. I was surprised that they charged me for using the safe box. This is a 4star hotel and you would expect that it be included in the price. Parking was €15 a day and there were some empty spots to park outside. However, the street is super narrow.

Leisure

2/10

Poor

13 Aug 2023

Verified traveler

A complete train wreck

Where to start? About $400/night in little Estepona, certainly not Marbella.

We arrived in room, no coffee maker, no water…ok, can live with that. But theft-proof fifty cent hangers?!? Painted shrubs? Ca. 1975 scratched-up furniture? No. Also, in fifty years of world travel, I’ve never seen a daily charge for the use of the room safe! Wife went on terrace to relax and closed door behind her and was LOCKED OUT! If she had no phone, she would have had to scream for help. Just imagine.

Hotel’s entry driveway choked with cars and we were trapped behind these selfish slobs for 20 minutes. Management response? “Family checking in - no problem, senor.” No bellman, no one controlling this parking disaster.

Food was just ok, buffet style, corporate cafe ambience. Ugggh. When we tried to eat in the separate table-served dining room, we were very, very rudely told “NO TABLES!” Same surly attitude from most of the staff. Tried to get a bucket of ice at the bar to chill a bottle wine: “NO BUCKET!” Only a plastic glass of ice at a time!

And though I love children, organized kids’ activities go on at all hours, even dinner, at ear-splitting volume.

An absolutely hopeless hotel not worth $200/night. Entire staff and management should be summarily fired and the hotel sold to someone who knows what they’re doing. Please! Meantime, pay whatever you have to but DON’T stay at this disaster

Business

10/10

Exceptional

11 Aug 2023

Peter

H10 Estepona Summer Holidays

This is a great hotel in a fantastic location. It is a 20 min walk to the Marina and a 40 min walk to the centre of Estepona & Taxis were easily got through reception and cost ~€7 to get into town. The all-inclusive drinks selection was top class- we loved that we there was a gluten free beer included in this selection. The room was lovely, bed was very comfortable and the water pressure in the shower was fantastic- it was an over bath shower but that was fine for us. Others have mentioned the sun lounger situation, Yes, people go down early and pick their spots, but there are always plenty of beds for everyone. The pool attendants bring more out as they are required. There is also the option of using the beds on the beach which was only a few meters away. Having a water dispenser and encouraging people to use re-fillable water bottles & also giving re-usable plastic beakers for poolside drinks rather than disposable cups/glasses were great example of the Hotels \"Green\" initiatives. Some areas for improvement- The pool bar was chaotic at times. While everyone was working very hard (shout out to Alejandro) you always had to wait an extremely long time to get served for food or drink. The buffet restaurant had a great selection but no allergens identified. They were more than happy to walk us through the Gluten free oevery meal (Thanks Mabel) & the options were plentiful once pointed out. For breakfast there really should be a selection of Gluten free items available to choose

Partner

6/10

Pleasant

20 Jul 2023

Kelly

The hotel was beautiful looking, like a sand castle. Our room was spacious, very large for a hotel room with a nice balcony. The breakfast buffet was very nice, however the food options the rest of the day were very limited and disappointing. The food in town however was amazing, definitely go into town, not the harbor restaurants. Parking was terrible, dirt lot across the street with not enough space to fit the cars. The worst part was the beach. The \"sand\" was more like gravel and could not be walked on. The first 5 week of the ocean was all rocks. One you got out in the water, there was sand, but get there requires good water shoes. Water was also colder than I expected. I was also shocked to see topless women at the hotel only beach. Not a good place for kids.

Leisure Family

10/10

Exceptional

17 Jul 2023

Janet

The hotel was was lovely. Our room was very clean and comfortable with a great view of the sea.

Leisure Partner

6/10

Pleasant

12 Apr 2023

lynda

3 nights in estapona

No aircon as centrally controlled so it was very hot and stuffy overnight! To get to the restaurant you had to go down 3 flights of stairs no lift? Cleaning could be improved.

Partner

8/10

Excellent

13 Jan 2023

Fiona

There were some refurbishment works going on but they did their best to keep noise to a minimum and there was generally no mess.
Staff were very friendly and helpful.

Leisure Partner

2/10

Poor

27 Sep 2022

Abraam

The hotel facilities are very nice with a lovely pool open on the beach! Serving really nice cocktails.
The staff on the other hand let the whole thing down from the get go, from the miserable reception staff, to the rude waiters and bartenders. Would AVOID at all costs as it made the holiday miserable. Not a 4* hotel don't even have a kettle in the room and you also have to pay for the safe. All inclusive and won't even give water after the bar closes.

Leisure Family_with_children

8/10

Excellent

30 Aug 2022

Moses David

A good hotel

The room was spacious and comfortable. The food in the restaurant was fresh and varied.
My only gripe would be the pool area. There was very little place available for such a large hotel and the limited space was taken up by guests reserving sunbeds with towels from very early in the morning and then not appearing. Maybe a bit more control exercised by the staff would lead to a fairer system. Speaking of towels, you could only change wet pool towels for one hour in the morning and one hour in the afternoon and only once per day. A few more hours and more than one change would be good.
The hotel in general was good and clean but the carpets in the corridor could to with a change or removed all together as they were showing signs of wear and badly stained on some places.
The staff was good and attentive. I would like to single out one particular member of staff who was absolutely wonderful. If the hotel management reads this, I would like to commend Irene from the waiting staff. She is an absolute gem. She is professional, courteous, kind and extremely friendly and she really made our stay special. Well done Irene!!!

Friends_and_family Family

8/10

Excellent

19 Jul 2022

Deborah

Great hotel

Lovely room, beautiful views from the hotel. The outdoor pool was great but I like a swim before breakfast and the pool did not open until 10am.
The breakfast was fantastic.
We enjoyed the live entertainment.

Partner

10/10

Exceptional

07 Jul 2022

Daniel

Amazing hotel

Amazing hotel, lots of fun and good food

Friends_and_family Family

10/10

Exceptional

31 May 2022

Linda

Beautiful property, lovely views of the Mediterranean. Food was excellent with plenty of choices. Staff very friendly and helpful with requests. Two employees in charge of entertainment, Victor and Aurelio, did a fabulous job with both the kids and adults. Property is a little far from Malaga but worth the visit.

Leisure Family_with_children

6/10

Pleasant

10 May 2022

David

Stayed in H10 Hotels before and this one really lets the Hotel chain down. The hotel is very dated and isn't managed properly. General reception areas were dirty including the buffet room. Breakfast was chaotic and not at all organised. Food tasted horrible with cheap ingredients, coffee was undrinkable. Staff looked miserable probably because people complaining constantly. Asked for money for extras that you would expect to be included room safe, beach towels. Very poor! I wouldn't stay again and has put me off staying in any future H10 Hotels.

Leisure Partner

6/10

Pleasant

05 May 2022

Pete

Some great aspects about the hotel, pool area, lobby, spa, staff

Partner

10/10

Exceptional

02 May 2022

Cynthia

I like the pools and beachfront and the walking paths along the sea as well as everything already mentioned. I also enjoyed having a terrace.

Leisure Self

8/10

Excellent

26 Apr 2022

Paul

Nice Hotel with beachfront location

Nice hotel - with great beachfront location. Was ideal for a golfing trip although hotel could benefit from minor updating. Would certainly stay again

Friends_and_family Friends

6/10

Pleasant

26 Apr 2022

David

Good stay.

Hotel is fine but perhaps beginning to show its age in parts. Staff were on the whole friendly and efficient. Great position and pleasant pool area though beach would need some work to make it usable, strange for a hotel whose beach front location should be a key selling point.

Self

10/10

Exceptional

05 Apr 2022

xiomara

Excellent breakfast

Leisure Family

10/10

Exceptional

04 Apr 2022

Martha

Very beautiful and big

Leisure Family

4/10

Poor

12 Mar 2022

Verified traveler

Would not stay again

Basic room with no double bed. We asked to change but any change was an extra 20euro per night. On day two construction started on the floir above our room and after complaining we were moved. I would not stay here again staff were not very nice and every request was an extra fee.

Partner

10/10

Exceptional

07 Mar 2022

Susan

Excellent staff friendly and helpful.
Excellent spacious room with a lovely terrace.
Excellent food buffet style
Well kept grounds and pool area

Leisure Friends

10/10

Exceptional

20 Jan 2022

Amanda

Space and location of the hotel , perfect.
All up together with restrictions on going in the world..

Business Partner

8/10

Excellent

18 Oct 2021

denise

Overnight stay

we stayed overnight as were we were attending the Andalusian masters at Valdarrama.

we chose the hotel for location.

Only thing not perfect in the room was lack of electric sockets and the plug for the bidet was too big so the bidet could not fill up with water- also no bidet towel

we enjoyed breakfast and we slept well

Partner

6/10

Pleasant

25 May 2021

Thomas

Opersonligt

Bra läge.
Opersonligt.
Estepona är underbar stad.

Business

10/10

Exceptional

30 Oct 2020

John

The staff were friendly and helpful especially the security staff at the door.
The bed room was a little cluttered with furniture, the bench seat at the foot of the bed was totally unnecessary and reduced the space between the desk and it too much, the standard lamp was also too big and again not necessary and there were not enough electric sockets in the room. I would however book this hotel again without hesitation.

Leisure Partner

8/10

Excellent

11 Oct 2020

Edmund

reak

Lovely hotel and very spacious, only disappointment was not getting the floor we requested weeks ago

Partner

10/10

Exceptional

10 Mar 2020

Verified traveler

the staff at the Pool restaurant and bar were run off their feet and could not keep up with the requests. more staff members were needed at the pool. everything else was exceptional

Leisure Partner

8/10

Excellent

02 Mar 2020

Verified traveler

Good Location

Great stay at this hotel. Pity dining room isn’t more spacious as it was a little crowded. It would have been good to have hot plates as food soon went cold. We paid extra for upgrade to sea view room but this was a waste of money as our room. (447) had a very gloomy balcony with a very restricted view. Otherwise a very nice hotel in a good location handy for a bus stop.

Partner

10/10

Exceptional

18 Jan 2020

Carolyn

Excellent hotel

Excellent hotel .. quiet and relaxed. spa fabulous

Partner

8/10

Excellent

14 Jan 2020

Gavin

Excellent

Was there to watch hibs play in the winter break for a couple of days hotel staff were excellent booking in quick and got us a taxi
Within a couple of minutes so we could make the kick off of the football match

Partner

10/10

Exceptional

10 Jan 2020

Verified traveler

Excellent hotel with great service. A heated outdoor swimming pool at this time of year was a real bonus. Very comfortable room with outstanding sea view. Great buffet breakfast.

Business_and_leisure Friends

6/10

Pleasant

01 Nov 2019

Jackie

Nice room, good view. Staff not very friendly and you have to pay for everything separately: safe, cash deposit of 15 euro for pool towels. In the evening after 10pm no possibility to buy food, only bread with ham/cheese. Not on walking distance of Estepona city center. Would not go here again.

Leisure Self

4/10

Poor

26 Oct 2019

Mrs Constance

Disappointed

Rooms need updating, for a 4* hotel there should be complimentary tea and coffee making faculties. We have been visiting this hotel for several years and I think it has gone downhill. We paid 8€ a day for a kettle 2 teabags, 2 sachets of coffee,4 little portions of milk and a bottle of water(2litres). I had to make a complaint and threatened to cancel before I received what I was paying for. The H10 is the only 4* hotel within walking distance of Estepona town!!!

Partner

10/10

Exceptional

23 Oct 2019

Mike

The property itself is gorgeous. Rooms are excellent. Layout is amazing and views are stupendous. Staff is friendly and helpful. Parking, if you’ve rented a car, is affordable and secure in their basement. Only drawback was that when told about the excursions the front desk failed to mention that they all went out at 945 in morning.

Breakfast is spot on. Would also recommend renting a car in La liena if coming from Gibraltar. It is 70-100 Euros each way to the hotel from Gibraltar whilst a car can be rented for 2-3 days for €200

Leisure

10/10

Exceptional

22 Oct 2019

Verified traveler

Everything was nice , good and plenty food for breakfast, cleanliness, good reception. Good looking environment

Friends_and_family Friends

10/10

Exceptional

21 Oct 2019

Verified traveler

personeel vriendelijk en behulpzaam. kamers proper en van alles voorzien..Nergens was iets op aan te merken.
Een ervaring rijker en terug te doen

Friends_and_family Partner

8/10

Excellent

23 Sep 2019

Verified traveler

Nice building and pool area, but there were not enough parasols so people put towels on Sun beds and didn’t turn up all day! Shocking, but management didn’t bother. The sun beds on the beach were filthy. The self service food was average. We ate out every night. Bedrooms were good size with a balcony and kept clean - very good. Overall, nice stay but could have been better for the price.

Leisure Partner

10/10

Exceptional

21 Sep 2019

Verified traveler

good all round ,great staff ,food very good , rooms lovely.

Leisure Friends

10/10

Exceptional

23 Jul 2019

Verified traveler

The property was immaculate and the staff were friendly and attentive. The rooms were very clean and modern but had no tea and coffee facilities or water provided. You do have a fridge in the room so stock up on basic food and drink supplies prior to arrival. Apart from this, you could of been in a 5 star.

Friends_and_family Partner

8/10

Excellent

14 Jul 2019

Verified traveler

Great hotel nice and relaxing and only 20mins walk to the marina .

Leisure Partner

10/10

Exceptional

01 Jul 2019

stuart

Very good stay, food excellent, lots of sitting areas, need more sunshades around the pools. Other than that excellent we will return.

Partner

8/10

Excellent

25 Jun 2019

Kevin

Air conditioning in rooms not great. Beds very hard. Trouble finding a sun bed

Partner

8/10

Excellent

03 Jun 2019

Robin

Great Room, Weird Policies, Mixed Experiences

My room was spacious, had a great view, and was mostly wonderful. What wasn't, and perhaps it's the 10 Hotel way, included a so-called mini-bar with nothing in it and how that all works (ridicous) and a safe in the room that I had to pay to use that did not work with the key for which I had to pay. In addition, something in the place made me sneeze and have to blow my nose constantly, on toilet paper bkz there was no Kleenex provided. Lastly, the dinner buffet was execrable, even if you managed to get seated. Better to take a taxi to the port and choose a restaurant there, but not the rip-off Il Rosetta. All in all, this hotel has more pluses than minuses, but the problems I have cited should be fixed to make this place more competitive and just plain excellent.

6/10

Pleasant

04 May 2019

Verified traveler

The staff is really unfriendly and not at all helpful. The room was never cleaned properly and we found long black hairs on the floor everyday even though none of us has long black hair.

Leisure Family_with_children

10/10

Exceptional

01 May 2019

Verified traveler

Have stayed many times. Nice Rooms fairly large. Views of Med. fanastic

Leisure Family

10/10

Exceptional

27 Apr 2019

Verified traveler

Fantastic hotel, would highly recommend it to others.

Leisure Self

2/10

Poor

15 Apr 2019

Verified traveler

Filthy property no atmosphere food very poor customer service even worse

Leisure Partner

10/10

Exceptional

12 Apr 2019

Caroline

My sister and I took out recently widowed 85 year old mother last week. The hotel was beautiful, clean and welcoming, the staff couldn’t do enough for us. Highly recommend.

Leisure Family

10/10

Exceptional

06 Apr 2019

Verified traveler

Polite staff, clean rooms and facilities, good breakfast with a wide variety of choices of cuisine. Optional evening meal good. Excellent swimming pools and sunbathing areas. Generously proportioned bedrooms with balconies. Underground secure parking at a reasonable 8 euros per day. Overall excellent.

Leisure Family

10/10

Exceptional

26 Mar 2019

Mark

A diamond by the sea

We were on a tour of the Sol from West to East and chose this hotel as it was close to the ocean. We were given a corner room overlooking the pool and ocean on the fourth floor. It was amazing especially hearing the waves in the morning.
The hotel is having a small amount of rooms refurbished and did not effect our stay in any way. The staff are very friendly and are always on hand to help. Massive entrance lobby and plenty of seating areas with a lovely fragrance that is always in the air. Check in was easy and offered sparkling wine or orange juice as a welcome which is a nice gesture.
Live entertainment in the bar area most nights. A good size restaurant for breakfast and dinner with huge selection. Be sure not to wear sliders or flip flops for dinner. Amazing pool area with fantastic pools right on the beach. A bar/restaurant poolside for drinks, tapas or lunch. Reasonable prices. A nice coast walk by beach too.
If you need to go to the town for shops and promenade walk, then I would advise a taxi or bus but you could do it in half hour if you feel like a long walk. A shorter walk is the Marina, around 20 mins. All in all, a good spot, great hotel and fantastic part of the Sol.

Partner

6/10

Pleasant

14 Mar 2019

Verified traveler

beautiful pools and walk on the beach
short of staff at reception , you have to wait for even simple enquires

why should you pay for safe in the room all other hotels dont

Friends_and_family Family

10/10

Exceptional

18 Feb 2019

Verified traveler

Great hotel we had a wonderful room , with a good view. Wil defanetly be going again

Leisure Partner

6/10

Pleasant

14 Feb 2019

Verified traveler

Good location & had great Spa. Unfortunately the reception staff were not helpful & everything seemed to be an effort. Beds in the room very uncomfortable & for double bed they just move twin beds with separate duvets together! Would not return to this hotel.

Friends_and_family Family

4/10

Poor

12 Jan 2019

Verified traveler

Very disappointing

The room was cold, heating didn’t despite reporting it twice, each time having to wait in a queue at reception. Internet didn’t work when we got there. Once it was ‘fixed’ the signal was so weak, you couldn’t do much with it and you have to keep logging in every time. We were there for a week so I expect this is the norm. We’ve stayed in many hotels along the coast, this is the only one we’ve had s problem with!

Partner

8/10

Excellent

28 Oct 2018

Verified traveler

Good hotel but a bit too far from amenaties

Nice hotel. Good facilities. Nice communal area bars restauranrs pools etc. The bathrooms in the rooms could do with updating as they looked old and tird as didthe carpets in the corridors. Its a bit ofa walk into estepona and we ended up using taxis a lot but the views from the hotel( situated right on the beach) are very nice.

Family

8/10

Excellent

28 Oct 2018

Nigel

Nice hotel, needs some external tidying up. Food ok.

8/10

Excellent

25 Oct 2018

John

Great all rounder no serious failings at all

Very good hotel. Big recently refurbished room. Nice common areas particularly around lobby and bar areas, very good pool areas. Service variable to very good. Buffet restaurant so-so but beachside restaurant very good though only open during the day. Rooms would benefit from separate bath and shower instead of over bath. No facilities close by but the marina a 15 minute walk with lots of bars & restaurants. Estepona Town only a $7 taxi and they are always available both ways 24/7

Partner

8/10

Excellent

12 Oct 2018

Brett

Well situated for access to main routes, town centre and beach. Food catered for everyone, great facilities although arrival/drop off zone was not easily accessible. Cleaning staff entered and cleaned even though the 'do not disturb' sign was placed. Hot drinks facilities, kettle and cups could be provided in the rooms but at present are not. Overall a very pleasant stay, staff efficient and helpful.

8/10

Excellent

09 Oct 2018

Verified traveler

Nice hotel but bathrooms are a bit dated. Would of been good if there was a supermarket near by but there was nothing near the hotel. Reception staff were very pleasant. Bar staff were not very friendly.

4/10

Poor

04 Oct 2018

TheShaman

I can't believe this is rated 5 stars. It's 3 at best. The floor is missing tiles, the place is dirty, but most disappointing was the restaurant. Well, you can't really call it that either. It's a food hall with limited and low quality food selections.

10/10

Exceptional

29 Sep 2018

Verified traveler

Excellent hotel with plenty of comfy features to relax and recooperate. A short walk to the harbour, but beach on door stop. Will definitely visit again.

8/10

Excellent

10 Sep 2018

Amelia

Nice family friendly hotel

We had a good stay at H10 Estepona Palace. Our room was very clean and the cleaners came in every day. The breakfast buffet was very good with a good choice of food. One thing that was annoying was the children’s pool didn’t open until 10am and main pool until 11am, I’m sure most families would agree this is very late! We were up very early everyday with our little boy who really wanted to get into the pool. An annoying thing that happened was we paid the same amount as other family members for a wedding and a few of them got upgraded and we didn’t, their rooms were unbelievable so this was a bit disappointing. Also my husbands cousin who at the age of 22 suffered from a stroke, she had no choice but to stay in her parents room. On asking if they could add a sofa bed was told to pay €70 a day, I feel this was very bad and the hotel could have had a heart and let them have it for free. I wouldn’t go back to this hotel mainly because in this area the beach is not nice but I would use another H10 hotel elsewhere

10/10

Exceptional

05 Sep 2018

toni

Fabulous hotel, brilliant holiday

Really enjoyed our stay at H10 Estepona Palace, all of the staff were helpful and knew their jobs inside out. The animation team were excellent and entertained children and adults alike. The hotel was exceptionally clean throughout. The food was great with plenty of variety to suit all tastes. We preferred to be seated outside as the restaurant could be noisy. Our room was well appointed with a good sea view and plenty of space. Shower was very powerful and towels were a good size. We might have liked tea and coffee making facilities in our room but the absence of these didn’t spoil our stay in any way.

Brilliant hotel!

10/10

Exceptional

17 Aug 2018

Russell

Happy days spent by pool

Great and easy to find location. The hotel had all the amenities required, food, entertainment, breakfast choice and a superb pool arrangement. Kids and adults can’t fail to enjoy the two pools and it’s never overcrowded. Enjoy!