Sheraton Soma Bay

Egypt , Hurghada
SOMA BAY-HURGHADA, 45 Km Hurghada / Safagat,P.O. Box 71, .
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100 reviews shown

10/10

Exceptional

14 Mar 2026

mirvet

Excellent location, nice rooms & excellent buffet.
Staff were outstanding!

Friends

2/10

Poor

10 Mar 2026

TRACEY

Daily contamination of buffet with birds bathing and feeding in buffet food and dining areas. Excellent staff could not control the numbers of birds that accessed the restaurant. I was offered no doctor or reimbursement after I was sick for three days. (I did not dine elsewhere during my stay). Excessive renovations and noise means most restaurants were closed. Spa was extremely low quality facilities.

Friends

10/10

Exceptional

12 Feb 2026

ahmed

Excellent staff and great customer service

Business Self

10/10

Exceptional

25 Jan 2026

Annabel

Clean, newly refurbished

10/10

Exceptional

30 Oct 2025

Arkan

‎

Leisure Partner

10/10

Exceptional

27 Aug 2025

Mohamed

The staff was amazing especially Abd El Hamid from housekeeping and Abd El Baset ( one of the chefs; he had Falafel prepared especially for me At breakfast), beach staff were brilliant. All staff were professional, friendly, helpful, smiley. Sea water was stunning, I had a sailing catamaran course with Mohamed Shaaban who was a genius. Thank you to all the staff and will definitely go back.

Leisure Partner

10/10

Exceptional

08 May 2025

Micheal

Nice food, nice service. Just a bit over priced.

Leisure Family

10/10

Exceptional

06 Apr 2025

Mohamed

Great

10/10

Exceptional

15 Mar 2025

mirvet

Location is great. Beach & pool access.
Great dining options, etc.

Leisure Friends

6/10

Pleasant

01 Jan 2025

Verified traveler

Nice resort near snorkeling deck

Resort is at a very nice location, near the snorkeling deck. Friendly stuff willing to help. Property is under renovation and also a mile away from marina shopping area. The suite is spacious and well furnished.

Friends_and_family Family

10/10

Exceptional

26 Dec 2024

Amanda Elizabeth

This is the second time I have bed. Here. We love it. Although there are massive renovations this did not spoil our stay, and when they are finished it will be outstanding. All staff are superb and welcoming, nothing is too much trouble.

Leisure Family

8/10

Excellent

15 Nov 2024

stephen john

Property is undergoing substantial renovations - we changed to a redone room after day 1 which was a great improvement. The setting is excellent - we've stayed a number of times before

Leisure Partner

10/10

Exceptional

19 Aug 2024

Monica

Amazing stay :)

Leisure Family

10/10

Exceptional

06 Apr 2024

JOHN

Definitely it is one of our best vacation spot from many places we visited. No humidity, no mosquitoes, good service and good food. Staff was very friendly, helpful and trying to please in every turn. The beach is clean and sandy. The sea is slightly cool (it was early April) when you enter but very nice afterwards. The weather was between 76 -82 around the clock! Some areas of the building are showing their ages. But still well maintained. The food was plenty and very tasty. Attention to details was very noticeable. How can you beat such a place 🙏🐟👋🥰 We are planning to come again for sure!👍👍👍👍🙏🙏❤️❤️❤️

Leisure Family

8/10

Excellent

15 Jan 2024

Shujaatali

We had one full day no hot water. No one came even after repeated calls.
Yaseer in dinning supervisor was great.

Friends_and_family Family

10/10

Exceptional

20 Nov 2023

Mohamed

Excellent service at the reception, room, amenities including the restaurants and the beach.

Leisure Family

8/10

Excellent

24 Apr 2023

Nadia

Breakfast was great , beach is wonderful,

Leisure Self

8/10

Excellent

16 Apr 2023

Hossam

The setting is magical.
The hotel looks tired and needs refreshing.
Management staff and housekeeping were excellent
Restaurants staff, especially at breakfast, were not so good. They are under the impression that good service is being obsequious when they are actually ineffective.

Leisure Partner

10/10

Exceptional

24 Feb 2023

Mary

I stayed in Sheraton Soma Bay 6 years ago and I was not impressed with the food and buffet. But this time its a totally different story. The buffet was fantastic and the service was amazing .

Special thanks to the room attended Mohamed . Special thank you for Yasser \"restaurants manager\" he answered my questions . And most importantly to assistant Manager Monssef , he was very accommodating in all our requests. Mr. Monssef went over and above and made us feel welcomed .

Leisure Partner

10/10

Exceptional

09 Dec 2022

jenan h mikhayel

Super

It was amazing the staff are super friendly everybody’s helpful The ocean and the location is one of guide in the world the food and the service is excellent

Friends_and_family Family

6/10

Pleasant

02 Oct 2022

Ibrahim

I had a great experience about this hotel 3 years ago when I stayed there am not sure if management changed?! I recommended the hotel to my niece that was celebrating her honeymoon she just got married two weeks ago and that was my gift for her. I live in US and used my credit card for the payment I could easy dispute the charges however it is not my way. Unfortunately she complained about her stay and quality of the food even she complained to front desk who couldn’t help or at least offer to upgrade her room as kind of compensation . It is basic customer service. I thought it is better to write directly to the hotel instead of leaving bad reviews on trip advisor…etc looking forward to hear from the management

Leisure Family

4/10

Poor

21 Aug 2022

Verified traveler

Over Crowded

Not too good experience this visit despite having better experiences before. Hotel overcrowded with no sufficient staff to serve specially on the beach & inside the restaurant.

Friends_and_family Family

2/10

Poor

20 Aug 2022

Mohamed

Awful experiance

It qas an awful experiance

Friends_and_family Family

8/10

Excellent

26 Jul 2022

Amro

We have had a great stay the room was very clean and hotel amenities

Friends_and_family Friends

6/10

Pleasant

03 Jul 2022

EHAB

The design of the hotel is unique, in the form of a beautiful pharaonic temple, with a private beach. Hotel staff are very helpful and always smiling. Restaurant Abidos serves delicious meals. you have to book the All inclusive option as there aren't many option outside the hotel.
The hotel was crowded with many local guests, and probably selling its rooms cheaper by far to accommodate employees of companies or unions, which is not an advantage at all for the rest of the guests coming from outside Egypt.

Leisure Family

6/10

Pleasant

05 Dec 2021

ahmed f

Not a 5 star!

The hotel is old yet clean. The rooms are basic with no toiletries except for shampoo, shower gel, and conditioner.
The hotel is on z bay, the beach is beautiful and there are some corals nearby for snorkeling
We were on half board basis. The open buffet breakfast was very good, dinner was quite bad as the food was mostly tasteless.
All in all, not a 5 star hotel, maybe 3.5 at the most. Sheraton needs to do some major work if they want to sell this as a 5 star hotel.

Friends_and_family Friends

10/10

Exceptional

16 Nov 2021

Sergey

The architecture of the hotel is stunning, it adds to the feeling of exclusivity when staying in the hotel. The facilities are well kept and clean. One of the advantages is advantage is the proximity to the jetty that leads to a coral reef.
There are several criticisms.
Although there is plenty of staff in the restaurant, very few of them seem to speak English, German or Russian.
One more criticism is regarding an entertainment program, which could be drastically improved. The only show (a folk show) that was planned took place in a cafe that was difficult to find.

Leisure Partner

4/10

Poor

05 Oct 2021

Azzouz

10/10

Exceptional

14 Jul 2021

Verified traveler

Excellent service by exceptionally friendly staff. They go above and beyond their call of duty to help the guests.

Self

10/10

Exceptional

11 Jun 2021

Verified traveler

Very nice beach

Leisure Family

10/10

Exceptional

04 Jun 2021

Verified traveler

I can’t say enough good things about Sheraton Soma Bay. To start off with, the location couldn’t get better, right on the clear blue waters of the Red Sea, in an extremely serene area, perfect for a vacation in paradise. The hotel itself is beautiful and sparkling clean with great food. However, the thing that really stands out is the outstanding service and kind staff. They take really good care of you and whatever you need. Make sure to ask for Taha at the outside bar and Ibrahim at the restaurant. Honestly, I don’t want to single anyone out cause there isn’t a single person I didn’t absolutely love! Their personal driver, Ahmed, who picks you up from the airport is an absolute angel and all the front desk staff are incredible! Don’t think twice about this and book your stay instantly!

Leisure Self

10/10

Exceptional

18 May 2021

Verified traveler

Great facility and helpful staff the location is fantastic

Leisure Family

8/10

Excellent

01 Apr 2021

Verified traveler

Very nice property with very nice beach. Staff were nice ,friendly and want to help and that can be seen with Mohammed at the front disk. Restaurants were good and they serve fresh seafood 😋. Rooms were nice and ok but they need renovation because they are old.

Leisure Friends

10/10

Exceptional

12 Mar 2021

Verified traveler

Sheraton Soma Bay

A fantastic stay at this beautiful resort 😍
Very clean, strict covid compliance 10/10

Massive thanks to all the staff, particularly to Taher and Taha @Beach Bar, Ramy at the Lobby Bar and Hisham for looking after my room.

One downside are the shops in the hotel lobby selling fake handbags and watches and trying to charge €30 for aftersun lotion.....best stick to the supermarket at the marina.

Overall a great resort

Looking forward to coming back !

Friends_and_family Friends

10/10

Exceptional

30 Jan 2021

Verified traveler

Everything was perfect. Staff were all super, very friendly, extremely helpful

Leisure Family_with_children

6/10

Pleasant

20 Nov 2020

Jacqueline

Renovation would make it a good hotel resort

We appreciate the hotel management system if something was wrong specially in service they tried to make it good.
Friendly staff, Breakfast is good. Food is good in Fish restaurant.
Buffet was not really convincing.
We enjoyed the seaview in our balcony room.

Room was cleaned but the condition of our room specially the bathroom is very old, we were not happy there were red molds in the bathroom.

Coral reef for snorkling is 400meters away.
Bike rental 100 meters away.

If the condition of the room is not bad as we had, we would come back . Its a nice hotel resort for a family.

Friends_and_family Family

10/10

Exceptional

08 Oct 2020

maikel

Amazing stay

Amazing stay
Very beautiful natural views for the red sea
Staff very professional
Khaled at Reception
Chief Rafek
Wael in the Resturant
Sayed housekeeping thank you so much
Beach and pool Excellenct
Food is Excellent
Only thing no entertainment at night because of the COVID it gets a bit boring.
Jacuzzi wasn't working and Aqua with extra charges.

Partner

10/10

Exceptional

09 Aug 2020

Samer

njoyed my ti e

Staff was amazing. Food was great. Beach and reef snorkeling was great also. The only thing is Room service which was not managed well at all

Friends_and_family Family

10/10

Exceptional

20 Jul 2020

illy

The hotel was perfect. All the staff were super friendly. The beach was great. So was the pool. And the gym was also nice and convenient.

Leisure Family

10/10

Exceptional

23 Feb 2020

JoanLewis

Cleaners, Sayed and Mohammed are excellent. Hamada in lobby bar was very cheerful and efficient in every way . Reception and check in desk staff very helpful. Waiters in dinning room made meal times a real pleasure. And chefs deserve a five star too. All in all a lovely week. Would love to return.

Leisure Partner

8/10

Excellent

22 Feb 2020

Verified traveler

Beautiful with a couple downfalls...

Beautiful resort! Service and staff were wonderful! Clean, large beach with lots of water sports to enjoy! Only complaints...you do not experience Egypt, you are will all tourists. Also, you are sort of trapped on the resort, it’s far from any city and hard to travel around.

Partner

10/10

Exceptional

17 Dec 2019

Khaled

The location is fabulous.
The food is great.
Front desk very cooperative.
The building design and interior decoration is beautiful.

Leisure Family

10/10

Exceptional

03 Nov 2019

Luca

Very good discovery (Egypt, October), very good place (Red Sea, Sheraton), always nice and professional team (Sheraton), water sports activities (and excellent team !)

Family

2/10

Poor

05 Jul 2019

Bishara

Food quality is very poor , we were a group of 17 people staying for 5 days most of us got diarrhea several times
They sell you all inclusive and every food point defines it differently allowing products others font allow
Discussion with management team was getting to an agreement then they contact the service point asking them not to honor their agreement.
Very poor Managment

Leisure Family_with_children

8/10

Excellent

09 Jun 2019

Omar

Value for money

Overall is ok, good value for money. Staff is really helpful and rooms are good as well, just needs some renovation but nothing major. Food is average but good enough to get you full. My only advice is to make sure everything you needed is present and don’t be hesitant to double check with everyone there if they have accommodated your requests (or even ask again) whether it was food/drink, activity or a trip! We had a bit of situation with some activities due to employees not really paying attention.

Family

8/10

Excellent

09 Jun 2019

AhmedNasr

Amazing beach, good food, nice location but far from outing or services, kind and helpful stuff, spacious rooms and very clean, the property is old but still in good shape!

The only thing I didn’t like they charge you for everything (ice for example) which is not usual in 5 stars hotel! The water bottles are expensive and they know that because of the location!!

Leisure Family_with_children

10/10

Exceptional

08 Jun 2019

Verified traveler

It is very spacious and good for relaxing. The beach is spectacular. I really liked the cleaning staff too. The lady who cleaned our room was very friendly.

Leisure Friends

4/10

Poor

10 May 2019

Verified traveler

Beautiful resort, cockroaches in room and all over lobby. Told front desk as there was a cockroach crawling in front and staff did nothing about it!

Leisure Friends

8/10

Excellent

03 May 2019

Verified traveler

Every thing is perfect, air condition need maintenance.

Friends_and_family Family

10/10

Exceptional

02 Jan 2019

Verified traveler

Best hotel in Soma Bay in our opinion. Staff were very friendly and helpful. We were Bed and breakfast only and preferred to eat a la carte or in Sea View restaurant, especially at lunchtime as we found the buffet quality was not good enough. Breakfast however was exceptional and was our favourite meal of the day.

6/10

Pleasant

02 Jan 2019

Verified traveler

Wonderful beach and pool, family friendly facility

6/10

Pleasant

26 Aug 2018

Patricia

Soma bay

Soma bay is lovely. But we stayed 7 nights and it got a bit repetitive . There is not enough to do ie very poor choice of restaurants . And 7 nights of hotel food will drive you insane

Family

6/10

Pleasant

10 Apr 2018

Verified traveler

Beutiful place, sheraton overpriced

Place wonderful, the sea and the beach is fantastic!
Expecting more from sheraton. Food avarage and repetitive.
Pool not heated and was very hard swimm given also the sea was cold too.

Family

10/10

Exceptional

10 Dec 2017

Graham

Great stay ,

Staff were all excellent, very pleasent stay , highly recommend this hotel,

8/10

Excellent

28 Nov 2017

Verified traveler

Gorgeous hotel

This hotel is lovely - nice pool, grounds, foyer is wow.

The staff service is not up to the same standard as the physical presence of the hotel.

Reception staff could be more efficient, helpful and friendly.

8/10

Excellent

14 Nov 2017

Nice resort with nice private beach

Would definitely recommend staying at this resort. Keep in mind you pretty much are tied to eating at the hotel all day (no walking distance restaurants, although you can walk to other resorts that are close by), food is very good so no issues. Only issues I had was that my shower temperature was temperamental, cold to luke warm at best. Also, beach service is not the best. Servers prefer to hang around by the bar doing nothing.

10/10

Exceptional

24 Sep 2017

Verified traveler

Soma Bay sheraton

Frantastic beach, good food.

Family

10/10

Exceptional

09 Sep 2017

y nasef

Yes it's very nic

I had good time at the hotel hope I will be back very soon

10/10

Exceptional

08 Sep 2017

Verified traveler

It won't be my last time

Amazing hotel
The staff are so friendly
The best food I ever had in a hotel very big variety
The hotel is quiet the rooms are so clean
Reasonable price for all these facilities

10/10

Exceptional

01 May 2017

Verified traveler

A destination that shouldnt be missed

Nice place , staff are so welcoming & superior service ,really i decided to be their every two month at least

10/10

Exceptional

15 Apr 2017

Hamda

It was an excellent experience. Lovely beach near to the hotel rooms. Delicious food in all restaurants. I really enjoyed my stay there and I will definitely go again in the near future

10/10

Exceptional

13 Oct 2016

Verified traveler

A nice hotel at a perfect area with so friendly staff and animation team. slice expensive but worth the experience. clean best beach ever. a nearby supermarket and few nice night spots. I don't know what else to say as more than thousand characters is much but the place is worth trying to submit a good review for. there are other very nice hotels like robinson and kempinsky but the sheraton has the widest beach as far as i noticed. The following is for Expedia. Guys You have to make the acceptable work count less as no one has enough time to write thousand words. u summary would say it all and could be more than enough. cause the ones who will write sucha a long review whether had terrible experience and will insist to write a bad review or had a great one and have the passion to write a good review. You need to give area for normal ones who wouldn't invest such time nor effort to writhe thousands of words.And this proofs my point that after all what I have written, it ain't enough to accept the review and I still have to write more and more just to have it accepted. This is very hard and inapplicable for so most of the people to do such effort to rate a hotel. who cares, except the above mentioned ones. Anyway the conclusion is that the Sheraton and Soma Bay are one of my greatest life experiences. Hope this does it and gets my review accepted and You guys conclude what You want from this very long review that I never saw nor have done any similar ones :). Have a nice day..

8/10

Excellent

16 Sep 2016

Reda

V. nice hotel on the beach of Soma Bay directly .

V. good experience regarding reception , rooms , housekeeping , restaurants

10/10

Exceptional

09 May 2016

Kamel

Hotel is very nice,clean, amazing beach, helpful stuff, delcious food and very nice facilities for kids

Family

10/10

Exceptional

28 Apr 2016

Maha

Amazing holiday

Really perfect. It is our second time and we would love to go back

Partner

10/10

Exceptional

28 Mar 2016

Maha

Dream holiday

Perfectly relaxing

Partner

10/10

Exceptional

15 Feb 2016

Kasevan

Beautiful hotel resort

Sheraton soma bay was a great trip after touring in Luxor, we were able to relax fully before the hassle and bustle in Cairo. Will definitely return with my family.

Family

10/10

Exceptional

03 Jan 2016

Great hotel. Great food. Very nice beach

Great hotel. The beach is amazing. The staff is very helpful and nice. The food is very delicious. We had a great experience.

10/10

Exceptional

03 Sep 2015

Sayed

Very good

I had nice short stay at your resort but was a surprising that the service I had from first empression by the security guard wasn't pleasant, and the pool attend staff they should be more care about the guest to help them out for towel and opening an parasaul but seems help your self part of that everything it's good .

10/10

Exceptional

06 Mar 2015

Micky M

Excellent, once we got a room as ordered.

We had booked and paid for a non smoking king deluxe with full sea view. We took the 5th room we were shown having rejected those with either partial sea view or the only one with a full sea view which reeked of smoke. We ended up with a really nice room but not really full sea view, but compensated with view of garden and pool. This despite the hotel being well less than half full.

That being said, all the staff were excellent during our stay and could not have been more helpful. We had a great time! Not that much to do if you are staying for a long period though unless you play golf - excellent course.

10/10

Exceptional

21 Feb 2015

Liz G

Great stay , staff could be more helpful

Great food , lovely pool , beautiful beach very sheltered. Fantastic snorkelling . My husband and daughter did the scuba course which they enjoyed and felt was very well done

8/10

Excellent

31 Dec 2014

Verified traveler

very good location

the beach and the location of the hotel in the bay is perfect very close to the reef which is beautiful

6/10

Pleasant

24 Dec 2014

irf

Nice hotel. Quiet, Over 50+ mostly and expensive

Lovely pool. And breakfast by the pool pool was the best part of the day. Staff were really friendly and helpful.

Soma Bay resort has 5 hotels and free shuttle between resorts so you can dine around. Sheraton, is a nice hotel but was very quiet. I was told mostly people above 40-50+ stay here as it is quiet and tranquil.

I'm 30 and went with baby and wife. It was great for us as we used pool, each time with no one in it. Hotel was only at 30% capacity.

The negatives for me were: we didn't get all inclusive so we thought we would dine around but most restaurant in the other resorts are not open only the buffet is for for the all inclusive people. And the price for most of the different buffets averaged about 40 euro per person. Which we thought for Egypt is a bit over priced.

But here is is the problem, you have to eat in one of these resorts as nothing but desert surrounding you and as all 5 resorts owned by same company they can run a monopoly.

No taxi come here. Hotel can arrange there own driver for about 80 euros or bus shuttle at 15 euros per person.

We went into town hurghada. And then used local taxi and they charge about 3 euros. Then we went to lovely restaurant and whole family ate and it cost 8 euro total. So you can see the price difference for the same country.

Other than that if you you're looking for a quite holiday with lovely pool and beach soma Bay is the place. And there are lots of activities from each resort.

10/10

Exceptional

14 Oct 2014

Verified traveler

Great hotel with very friendly staff

The Sheraton soma bay is a great hotel with a proper sandy beach and proper 5* quality.

Partner

10/10

Exceptional

12 Sep 2014

NATHALIE

GREAT PLACE

Soma Bay has a great location with a beautiful lagoon.Sheraton is a very good hotel with large rooms, food is excellent. It is getting a bit old at some places (pools) but it remains an excellent hotel with a lot of activities. We were totally satisfied and should return there in the coming years.

Family

8/10

Excellent

13 Jun 2013

Verified traveler

As I had a special rate the cost-value-ratio was unbeatable. Without having this I would say: over all very good but small things which should ne improved to be really top class. Nice location but of course in the desert with nothing around than the Red Sea, a golf court and some other hotels.

10/10

Exceptional

07 May 2013

Matt W

Sheraton Soma Bay

Our family visited for a five day vacation from the chaos of Cairo. It was a wonderful stay with friendly staff and tons for the family to do. They had snorkeling, glass bottom boats, pristine waters, an excellent swimming pool, activities every night, an amazing massage experience at their spa... we could go on and on. We will be visiting againin the future. We thoroughly enjoyed our weekend in Soma Bay at the Sheraton.

Family

10/10

Exceptional

07 Mar 2012

Bonnicut

Superb Holiday

Stunning hotel and helpful staff although has the slightly impersional feeling of a large multi national hotel chain. Definitely worth paying extra for a sea view room as the view is magical.
Breakfast buffet is fantastic. They do a great smoked salmon eggs benedict!
Food in the restaurants is expensive. Evening buffet is €40 for all you can eat 3 courses but you can actually just have 1 or 2 courses which is cheaper although this is not advertised. Strangley the a la carte menu is quite reasonable. Room service is fast and cheap.
Still and sparkling mineral water is completely free all day which is lovely.
Breakers Hotel next door does a delicious buffet, 3 courses for €25 but you have to pay for water there.
Soma Bay is a very secluded unspoilt resort of only 4 hotels, a golf course and a small marina for dive boats. Guests when we stayed were mostly retired Europeans playing golf. You certainly escape from the hassle of haggling traders here.
The hotel transfer was €40 and was excellent. It's a 45 min drive from the airport. The hotel rep met us straight off the plane with visas and saved us queuing like everyone else.
There is a super beach and diving or snorkelling on the house reef with Orca Dive Centre is first rate. We saw turtles, moray eels, lion fish, all a short swim from the Maldives-style jetty. Dive boats leave twice daily from the marina to other reefs.
All in all a wonderful holiday.

Partner

8/10

Excellent

29 Jan 2012

Verified traveler

A relaxing getaway

Hotel staff was extremely polite, helpful and friendly. Food was not good all the time. Perfect location for a true relaxing vacation away from noise and night life is quite limited.

8/10

Excellent

02 Dec 2009

Sergey

Good home reef

Real problem: communications - wifi internet connection does not reach all hotel areas nor even all rooms. GSM/GPRS mobile phone connection is weak

10/10

Exceptional

21 Mar 2026

Saskia

Super saubere Zimmer, zuvorkommendes Personal, tolles Hotel, wenn man genau hinschaut mit den ein oder anderen Mängeln an Wänden, Ecken (außen). Tolles Buffetrestaurant! Großer Pool indem man auch schwimmen kann. Meer direkt vor der Tür. Viele Touren möglich.

Friends_and_family Friends

10/10

Exceptional

18 Dec 2025

Peter Engelbert

Zimmer, Personal und das Buffet

Leisure Partner

6/10

Pleasant

24 Nov 2025

ali sefa

Plaj havlu hizmeti çok kötüydü , plajda şezlong rezervasyon sistemi var ama anlaşılır değildi. Bir anda havlularınızın yeri değiştiriliyor. Havlu iade ile uğraştık.
Bar servis hizmeti iyiydi plaj için.
Temizlik iyiydi. Ancak restoran hizmeti çok yavaş ve ilgisizdi. Sezon sonu da olsa hizmet kötüydü.
İnşaat seslerinde gün geçirdik. Kısa kalıyorsunuz diyerek odamızı bile değiştirmediler. Tekrar temizleyip verdiler . Temzilik iyiydi .
Zaman geçirecek aktivite yok, masaj yerleri kötü başka bir alt otele geçip masaj ve spa kulladık. Oradaki masaj gerçekten hoş değildi buz gibi odada masaj yapıldı. Ama spa (tonic water) çok iyiydi.
Genel olarak otel hizmeti çalışanlar yetersizdi. İlgisizdi. Ama konum çok güzeldi deniz çok güzeldi. Temizlik iyiydi. Pek mutlu ayrılamadık.

Partner

8/10

Excellent

15 Nov 2025

Christine

Personal sehr, sehr freundlich, zuvorkommend und hilfsbereit. Zimmer sehr schön. Abzug weil das Hotel noch im Umbau ist und noch nicht alle Restaurants offen sind.

Leisure Partner

8/10

Excellent

01 Nov 2025

Helena

All inclusive Gäste idealerweise mit Armbänder ausstatten und entsprechend die lästigen Schecks mit NULL-Betrag abschaffen. System überdenken.

Leisure Partner

10/10

Exceptional

25 Oct 2025

Fadoua

Personnel au petit soin

Leisure Partner

10/10

Exceptional

04 Oct 2025

Emmanuel

Wow

Business

10/10

Exceptional

20 May 2025

Atef

Super séjour tout le monde était cool , mention spécial à taher au restaurant breakfeast et Taha au bar vip super cool tout était bien je conseil à tout le monde même le personnel de la piscine et de la plage était cool…. Atef

Partner

10/10

Exceptional

03 May 2025

Teqi

很好的酒店。

服务员服务态度很好，入住很方便，可以步行到海滩边上，只是住1楼的要小心，因为会有很多蚂蚁进来。

Friends_and_family Family

10/10

Exceptional

25 Apr 2025

Eva

Freundliches und hilfsbereites Personal und das tolle Hausriff zum Schnorcheln waren für uns die Highlights.
Der Urlaub war gnsu so, wie erhofft ! Traumhaft !

Leisure Partner

4/10

Poor

15 Feb 2025

Marc

This hotel should have closed for the renovations and reopen after.
- pool not heated or just by the sun
- most waiters in the diner restaurant are stressed and unfriendly
- reception of this Sheraton is complicated, was unable to accept a 20 euro note with a little cut to settle a 3 euro balance (They also don’t accept coins)
- many personal eat also at the diner restaurant
- generally fairly lazy employees except a few who work a lot
Surprise that a Sheraton could be like that! I don’t had a feeling of the American management (maybe it’s a franchised hotel)

Leisure Family_with_children

4/10

Poor

26 Nov 2024

Sonia

Mitten in der Renovierung. Keine Abend Animation… Personal freundlich aber absolut un kompetent … höchstens 3 Sterne verdient

Leisure Family

10/10

Exceptional

20 Oct 2024

Moorea

Les personnels très agréable et compétent
Les nourritures excellent
Propre et confortable
L’hôtel près de la mère

Leisure Partner

4/10

Poor

22 May 2024

Jesse

Der Ablauf der Dusche ist auf dem höchsten Punkt, Wasser steht immer drin. Die Räume haben Sanierungsbedarf,

Leisure Self

8/10

Excellent

18 Nov 2023

Christine

Das Hotel ist in die Jahre gekommen. Personal super freundliche. Einrichtung sehr sauber.
Lage super.
Windsurcenter gutes Personal, Material könnte besser sein.
Animation schlecht, nicht dem Klienten angepasst.

Leisure Partner

10/10

Exceptional

07 Nov 2023

Alessandra

Wunderbarer Ort für Wassersport und Schnorcheln, grosszügige und gepflegte Anlage!

Leisure Friends

8/10

Excellent

24 Apr 2023

Maria

Wir hatten eine Seniorsuite mit 79 m2
war super👌 Am Meer war alles tiptop.
Nur der Service war mittelmessig in den Restaurants. Unkontrolliertes abräumen bevor mann fertig gegessen hat.
Ideale Familienhotel😊

Leisure Partner

10/10

Exceptional

21 Apr 2023

Josef

Ich wurde noch nie so gut behandelt als Allergiker. Jeden Abend wurde mir das Buffet erklärt und auf Wunsch spezielle Gerichte zubereitet. Auch ansonsten unglaublich professionelles und liebevoll freundschaftliches Personal, zu dem wir hoffentlich den Kontakt behalten können.

Speziell hervorheben möchten wir einige Personen:
Chefkoch Rafik Ali
Alle weiteren Chefkochs
Chef de Service
Barman Ahmed Rashad
Lifeguard Ahmed Sayed Barbary
Mohammed Fathiy vom Team Housekeeping

Dies sind nicht weniger als Freunde für uns nach nur einer Woche, wir wurden noch selten so gut behandelt. Auch sonst bekommt man von allen Angestellten immer ein Lächeln und freundliche Worte. Wann immer es Reklamationen von anderen Gästen gab, hatten wir das Gefühl, dass eher der Gast das Problem ist. Die Angestellten sind super geschult und lesen einem jeden Wunsch von den Lippen ab! Vielen Dank für diese Erfahrung. Bitte dem Hotel mitteilen.

Leisure Friends

10/10

Exceptional

09 Apr 2023

Rainer

Sehr perfekt und entspannt.

Leisure Partner

10/10

Exceptional

04 Feb 2023

Marie

Un complexe assez grand mais avec beaucoup d'espaces. Hors saison tres agréable, peut-être chargé en saison.
Situé dans une zone très securisée, de jour comme de nuit, l'accès à la zone de Soma Bay est fermé par des gardes.
Notre chambre était agréable avec tout le confort nécessaire (literie excellente) peut-être un peu \"old school\" mais rien à redire.
L'accès à la plage est immédiat et 5 minutes de marche permettent de rejoindre \"the jetty\" et de faire du snorkeling à l'intérieur du lagon ou juste à son bord extérieur sans accompagnement. Coraux et poissons variés et magnifiques, eau très claire.
Côté nourriture, pour un français ça mérite encore un peu de progrès mais on trouve toujours quelque chose à manger de local et bon.
Animation disponible mais non utilisée et pas gênante.
En bref, un super lieu pour un séjour calme et reposant.

Leisure Family