Name: Mövenpick Waterpark Resort & Spa Soma Bay
Address: Km 49 Hurghada Safaga Hw Soma Bay Red Sea, Hurghada, 84711, EG

Mövenpick Waterpark Resort & Spa Soma Bay

Hurghada · Egypt

Km 49 Hurghada Safaga Hw Soma Bay Red SeaView location

50 reviews shown

10/10

Exceptional

10 Jul 2026

Khaled

Amazing Staff very helpful

10/10

Exceptional

15 May 2026

Amanda

All the staff were so friendly and helpful they really helped to make our stay. The chef came around in the mornings to check that we were enjoying the food and both the buffet and the speciality restaurants were really good. We particularly liked the Italian at breakfast and lunch as it was quieter than the main restaurant. There was plenty of food.
The room was large, we had a balcony sea view room, it was clean and the housekeeper was excellent, providing a friendly service.
Staff at the Sunrise Bar and Pool bar were also friendly and we enjoyed the all inclusive cocktails.
There were plenty of chairs and sun umbrellas at the pool and the beach and both the pool area and the beach were clean. We enjoyed snorkelling from the pier.
The spa was good and the Dive centre was excellent.
The WiFi was variable but that’s probably to be expected. It was good when there were less people in the resort but struggled as the resort filled up.
We had a really enjoyable week.

Family

10/10

Exceptional

27 Mar 2026

Gamal

Yes

Family_with_children

4/10

Poor

04 Jan 2026

Bhaveet

Shockingly poor resort for a global brand like Movenpick. Customer service is generally appalling (few exceptions), very few staff speak even a basic level of English, quality of food is average at best, rooms are incredibly dated, all inclusive drinks are of very low quality

Leisure Family_with_children

2/10

Poor

30 Dec 2025

Dipesh

This is not a SPA. It is an area where they take your money, and provide terrible service afterwards and don't care

2/10

Poor

24 Sep 2025

Mohammed

My recent stay at the Mövenpick Waterpark Resort & Spa Soma Bay was a huge disappointment and a complete waste of money. I was drawn in by the hotel's reputation, but the reality is that the entire experience is undermined by poor management and incredibly bad customer service ' The bad experience continued with the food. For a 5-star hotel, the quality and variety were shocking and repetitive, often tasting poor. When we tried to reserve a table at one of the dinner restaurants, they were always fully booked, making the all-inclusive promise feel misleading'The worst part of our stay was the dreadful customer service. Staff members, particularly at the reception, were unhelpful and seemed completely disinterested in resolving guest issues. The management was nowhere to be found, and when complaints were made, they were dismissed without a real solution. It’s clear that management is not interested in addressing the very real problems at this resort.
For anyone considering a stay here, I strongly advise you to look elsewhere. The high price tag is not justified by the quality of the service, the food, or the dated facilities. Save your money and your peace of mind—you will be disappointed.

Leisure Family

6/10

Pleasant

10 Jul 2025

Almasbanu

I stayed here for many nights, the descriptions states it has few restaurants. But doesn't state you'll need to reserve 4 restaurants atleast 24-48hrs before.You cannot eat there without booking. There is only 1 main restaurant that has it's operating time. Breaky 7-10am, lunch 1-3pm dinner 7-9.30. There are not any snack places to eat if you have young children and want something for the them to have away from the designated times. Which is a downside to this resort as kids get hungry and need snacks throughout the day or your timings are just different. Ice cream is served daily 3-4pm only. Which is another downside for a 5star hotel. The are costs are extortionate for spa, and gym if you like to use it. You'll have haggle the prices not ideal for the guest. The hotel cleaning is utterly poorly. Our cleaner called Ahmed never changed our bedding, never refilled soaps or change towels. I used to tell him daily but he always ignored me. The reception didn't take the complaint on board either. Then resort itself is beautiful but doesn't hold 5star treatment. Ive been to better resorts and worth the money we pay. This resort is expensive but low standards. The location is futhur out. excursions prices will always be higher with additional costs. Its 45 mins away from airport. 20 mins away from Senzo mall and 1 hr away from Old dowtown hurghada. I've attached photos of the worn out bedding that they still use. Safety issue lifeguards are limited at pools and beachs.

Leisure Family_with_children

2/10

Poor

11 Dec 2024

Rashed

Location

8/10

Excellent

07 Oct 2024

The staff were very kind

10/10

Exceptional

05 Oct 2023

Paul

Movenpick Soma Bay is an amazing resort! We started discussing our next visit after the first two days! The staff is friendly and well trained. The property is well maintained and beautiful with an amazing beack and so much to offer any guest!

Leisure Partner

8/10

Excellent

03 Jan 2023

Amr

great stay

the location of the hotel is great with a nice beach and amenities. the staff was super friendly and always got out of their way to please the residents

Friends_and_family Family

6/10

Pleasant

30 Aug 2022

Walid

Liked: Staff are very helpful specially at front desk. Room was spacious. Beach was nice and clean, sea was good.
Disliked: Cleanliness specifically in restaurant. Food quality was much less than expected. Children were allowed many times in adults only areas.

Leisure Partner

10/10

Exceptional

14 Jan 2022

Verified traveler

Movenpick Resort Soma Bay

Our room was cleaned on the daily basis and very comfortable. As we had a video conference to join during our stay and the WiFi signal was not so strong in our room, we requested for a solution from the front desk and they provided with a router in our room that we used until the end of our stay. The WiFi signal is very good at the beach and almost everywhere on the resort premises. No comment on food. So in general, we enjoyed our 10 days stay and we hope to be back in the summer if possible.

Partner

10/10

Exceptional

20 Nov 2021

Haytham Ahmed Aly Mohamed

Amazing hotel

Amazing hotel with very polite and helpful staff. All inclusive was a great option. All in all I was very happy and will be staying there again

Friends_and_family Friends

10/10

Exceptional

02 Mar 2020

Verified traveler

Service was excellent at reception and in the restaurant.
Didn't like the sales people who seemed to all pounce on us within 30 minutes of arriving at the pool on our first day.

Leisure Family_with_children

10/10

Exceptional

20 Dec 2019

Dr N

Even better than last year

We came back to the Movenpick after a lovely holiday last year - this time staying for 12 nights and choosing one of the hotels top suites which we had booked 6 months in advance and got this suite all-inclusive for the same price as staying in a normal room at the Sheraton or Kempinski. It was well worth it too.
The next 12 days were filled basically relaxing in the hotel's tranquil, and at the start of December very quiet, surroundings - enjoying the gym and spa, playing tennis or swimming/snorkelling in the sea off their newly constructed jetty. We were thoroughly looked after by the staff who are without exception an absolute credit to the hotel. Every single member of their team has a smile on their face and clearly takes pride in the service they give you.
Aside from service, the food is very good although some buffet dishes can be a bit bland - but this is always the case when trying to cater for everyone. The ingredients are probably the best available and it tells as the fish is always fresh, the meat is always lean and tasty and the veg too with lots of choice for veggies and vegans.
The entertainment is surprisingly good to and the team are really keen to get people involved and always have a smile on their face. Again these guys cannot help enough.
All in all the Movenpick is perhaps not the best hotel in the area, it is also a bit isolated BUT it is exceptional value for money with good food and great staff, a safe and lovely beach an ideal spot to relax

Partner

2/10

Poor

16 Sep 2019

mohamed

So sad for this experience

Very bad food quality

Family

8/10

Excellent

28 May 2019

Jennifer

Nice & clean

Hotel is nice and clean. Deluxe room was great but some of the furniture could use an upgrade. Staff were friendly but not always competent and service wasn’t always timely. Food was good but the coffee at breakfast was disgusting (why don’t they serve movenpick coffee?? It’s good!)
We used the dive center which was great.

Friends

10/10

Exceptional

19 Feb 2019

Verified traveler

It's a beautiful resort hotel on the Red Sea. The rooms are spacious, clean and comfortable, and the restaurant serves tasty food. The area is far from the nearest town and so not plagued by the early morning call to prayer, but rooms close to the entertainment area will often have to endure load music late into the night.

Business Friends

8/10

Excellent

14 Nov 2018

gary

overall very pleased. buffet was often disappointing

10/10

Exceptional

06 Apr 2018

James

Nice hotel in a quiet part of Safaga

I only used the hotel as a place to dine and sleep while spending my days working in the desert west of Safaga. I made no use of the beach and other resort facilities and so cannot evaluate these. The parts of the hotel I did frequent (i.e., the room, dining facility, reception lobby and garden) were beautiful, comfortable, and very clean.

6/10

Pleasant

19 Nov 2017

Jonas

Nice location and hotel but horrible drinks

The hotel is located in beautiful Soma bay and have the potential to be a very good hotel. The beach is great and it's possible to enjoy scuba diving, horse riding and other nice activities! The hotel also has very nice restaurants, both in the main building and on the beach. With reference to all the great potential described above it's very sad when a hotel chose to serve; wine, beer and spirits of very low quality to all it's full board guests. The wine tasted more like water than wine and the \"whisky\" tasted like petrol. We tried to buy better wines for our dinner but the hotel was not able to provide. I'm convinced that a big hotel group like Mövenpick could solve this issue and thereby improve the experience for their guests significantly.

Partner

4/10

Poor

29 Sep 2017

oula

Not recommended

Bad location, closest thing is half an hour drive, middle of nowhere. Food horrible especially if u have an all inclusive plan. Transportation to & from hotel is very expensive. Beach not that good.

6/10

Pleasant

20 Aug 2017

Verified traveler

Disappointing food

Family room was excellent

Food was horribly disappointing

Considered eating my own hand towards the end...

6/10

Pleasant

17 Apr 2017

Sherif

Poor Value Of Money

Great room.Great and helpful reception stuff the rest were unfriendly at all. kids club was quite dirty. poor animation. room service was one of the most weak points in the hotel services(very slow and not aware by their work scope).As the hotel visitors increases you feel the confusion everywhere.

Family

10/10

Exceptional

30 Mar 2017

Verified traveler

Beautiful Beach Resort

Excellent hotel with beautiful gardens, beautiful beach and excellent staff. They also provided activities throughout the day and fun evening and night entertainment, Bob and Julia will make your activities and entertainment is fun and exciting during your stay.

6/10

Pleasant

16 Sep 2016

Mohamed

Not so good
Beach view room was very very far from the beach, barely saw the beach and this is considered the best room in the hotel
Food was average, not much variety in dinner and lunch

Family

8/10

Excellent

17 Jul 2016

Mini

Nice hotel, a bit secluded

We had a tremendous time with the family. The hotel has a matchless beach, and decent facilities, however they can add a few activities. The staff was dedicated and hardworking. Having a car helped since hotel is totally on its own.

Note: hotel is not inside Soma bay compound, although they share the same bay.

8/10

Excellent

10 Jul 2016

Ahmed

Nice hotel overall

The hotel is located in a great area with fabulous weather. It was extra clean with good food in spite of lacking varieties.

They have the worst room service on the planet earth.

6/10

Pleasant

26 Sep 2015

angela

mediocre beach, bad food

The rooms were nice, but our shower didn't ever drain completely because the floor of the shower sloped away from the drain. We've stayed at 3 other hotels in Soma Bay and all had better beaches than this one. The water was less than half a meter deep and there is no reef, so there's really no swimming or snorkeling. You also cannot take a walk along the beach because the hotel next door has a guard who stands there to make sure no one walks there. The other direction is like the rest of Egypt and strewn with garbage. Also the food wasn't good at all. Everything seemed to be watered down. The \"free\" internet never worked.

8/10

Excellent

20 Sep 2015

Verified traveler

Nice

great

8/10

Excellent

14 Apr 2015

Verified traveler

The hotel is close to the beach and offers a club car service/wheelchair service which was extremely helpful in terms of traveling with a senior. The beach staff were very helpful and accommodating.

The pool was beautiful and well maintained, as were the grounds in general.

The service staff and other staff were very helpful and friendly.

There were good vegetarian options and their Lebanese/Oriental restaurant was extremely delicious.

The gym although small, was quite well equipped and very clean.

There were a few drawbacks. The main one was that the hotel neighboring the Movenpick was extremely loud and rowdy. If you want a relaxing beach stay, this will interrupt your experience.

I felt there were also limited dining options and it was difficult to dine outside of the hotel due to lack of connection to the internal soma bay transportation system. The hotel is not central in that way.

Also, a core issue is that they did not seem to have seasonal staff present for the high season period of Easter which greatly affected the continuity of their generally good service. I recommend not necessarily going during these kinds of periods unless you are prepared to deal with that.

10/10

Exceptional

17 Jul 2026

Helle

Det er super godt personale, maden er blevet meget bedre efter de har fået ny kok.

Self

10/10

Exceptional

15 May 2026

Helle

Das personal ist super freundlich
Immer bereit zu helfen

Self

10/10

Exceptional

30 Jan 2026

Helle

Super dejlig værelse, dejlige og venlig personale

Self

8/10

Excellent

02 Dec 2025

Anna Carin

The food is the highlight of the visit. The buffé is excellent, lots of fresh vegetables, sallads, nice meat etc. Especially all oriental food is very good. You certainly do not starve. The atmosphere is nice. The activities are very nice. Especially the stretching, yoga etc were very good. There is a nice mix of volleyball, dart etc. The animation team is very nice, my kids loved the staff working there and felt very safe with them. Cleaning of the place, including the rooms could be better. Toilets around the compound rarely had toilet paper etc. Staff is very helpful with anything you need, so that part of the service is very nice. The beach is sandy, nice and shallow - so easy to bring children.

Friends_and_family Family

2/10

Poor

09 Nov 2025

Loric

Do NOT ever book this hotel.
From the moment we arrived, everything was a disaster. We paid €1008 for one week in half-board, and since we missed dinner on the first night, the hotel offered us a “late dinner”, an absolute catastrophe and a disgrace to the hospitality industry. We were served two slices of bread, a bit of cheese, and two apples. A total shame for a so-called 5-star hotel.

To make things worse, we weren’t even given our wristbands upon arrival, which led to confusion later when we were accused of using “all-inclusive” services we never had access to. The manager even claimed I had taken advantage of the all-inclusive offer while I was literally in Cairo at that time, clearly an attempt to scam me.

The atmosphere in this hotel is toxic and dishonest. Their only goal seems to be tricking tourists. You can’t stay five minutes at the pool or the beach without being constantly harassed by people trying to sell you quad rides, diving sessions, spa treatments, and more. If guests want an activity, they’ll go to reception, no need for this endless harassment.

And the final insult: we were charged €12 per pool card that the housekeeper herself removed from our room while we were away. We only stayed two nights in this dreadful place instead of 7, but that was more than enough.

A complete disgrace to the ACCOR group.
Don’t make the same mistake we did, this hotel doesn’t deserve its 5 stars. Shameful!

Partner

4/10

Poor

07 Nov 2025

Maximilian

Die Zimmer waren nicht sauber, auch nicht, dass

10/10

Exceptional

06 Jun 2025

Anaïs

Hotel agréable, pensez a reserver a l'avance les restaurants thématiques. A defaut le buffet est bien dressé et change a chaque repas.

Self

8/10

Excellent

28 May 2025

Ulrike

Es war unsere erste Reise überhaupt in dieses Land und wir haben es sehr genossen. Natürlich muss man einiges beachten und auch lernen aber überwiegend war es ein sehr schöner Urlaub. Die Anlage ist schon etwas gebraucht aber das Personal macht alles möglich was in ihrer Macht steht um diese Defizite auszugleichen. Wir hatten all inclusive gebucht und da ist auch wirklich so viel dabei das man gut zunimmt allerdings gibt es in ihrer Ausschreibung einen Fehler: es steht das man einmalig eines der Spezialrestaurant buchen kann was aber nicht so ist. Zum Glück hat der Kellner uns sofort darauf hingewiesen was in dem Moment dann ärgerlich war, doch wir dann einfach wieder losgegangen sind um in großen Restaurant zu essen ohne zusätzliche Kosten. Alles im allen war es ein schöner Aufenthalt und wir würden es bei einer erneuten Reise wieder buchen.

Leisure Partner

8/10

Excellent

26 Dec 2024

Verified traveler

İyi tatil

Otelin konumu Hurgadaya çok uzak. Alternatif ulaşım sorun. Çalışanlar hep güler yüzlü, çalışkan ve sizi evinizde hissettiriyor. Otel biraz eski. Belli ki bakıma ihtiyacı var. Odada bazı aksamlarda sorun var ama büyütülecek kadar değil. Yemekler ve hizmet bir harika. Dalış kulübü ise verdiği sözleri tutmadı. Eğer program yapacaksanız mutlaka yazılı olarak talep edin. Genel olarak iyi bir otel. çalışanlara müteşekkirim.

Partner

10/10

Exceptional

16 Nov 2024

Aku

Suosittelen lapsiperheille.

Oli kyllä jokaisen 5 tähden arvoinen.
Lapset huomioidaan täydellisesti.
Siivoojat ovat kuin paras ystäväsi.
Ainut mikä voi toisille merkitä niin ihan naapurissa ei ole kauppoja, mutta onneksi hotellista löytyi kaikki tarpeellinen. Apteekki, market, vaatteet, kosmetiikka, automaatti, lelut ja sielläkin kaikki oli todella ihania. Ei liiallista perään huutamista.

Friends_and_family Family

8/10

Excellent

23 Oct 2024

Hiba

Zimmern und Hotel sehr sauber . Service sind nett allerdings bietet das Hotel nur selfservice an da die all in haben denken sie sich das reicht Getränke kriegt man im Plastik Becher selber andere Sachen an der Bar auch nur aus einer großen Flasche in ein Plastik Becher . Aqua Park hat komische Zeit der Transfer dahin hat gar nicht geklappt sind gelaufen . Essen war nicht gut haben Bauchschmerzen bekommen passiert mir das erste mal in Ägypten à la carte Restaurant war allerdings viel besser frische Cocktails gab es nicht zu wenig mit Arbeiter für so ne große Anlage die liegen sind natürlich bisschen runter gekommen Meer sehr schön soma Bay ist das auch nicht das liegt in safgha leider ist da nichts zum einkaufen da im Hotel gab es ein paar Shops wo man für ein Triko 25 wollte und in der Stadt 10 kostet . Spa war sehr schön . Das Hotel liegt 45 min von Hurghada entfernt also lohnt sich nicht mal aus dem Hotel raus . Im Aqua Park hat einer mein Sohn rutschen lassen er kann noch nicht gut schwimmen und die rutschen kommen ins tiefe Becken rein und ich hab dann nur gesehen wie mein Sohn Wasser trinkt und versucht zu schwimmen und der Bademeister hat einfach zu geschaut bin natürlich rein und hab den kleinen raus geholt und bin natürlich ausgerastet das der einfach zu geschaut hat . Die Animation bietet jeden Abend Club besuche an zusammen und auch Babysitter falls man Kinder dabei hat .

Leisure Family_with_children

6/10

Pleasant

12 Feb 2023

Zsolt

A nice 3 star property

The hotel location is very good, the beach is nice and well kept the main building is nice, all in all needs a refurbishment in the rooms which are very old, the bed is super uncomfortable.
The bar provides good drink, great coffe as well. The main restaurant food presentation is excellent however the quality is not as good as it looks. They mix the soft drinks with water in the machines and tastes horrible, also the coffee maschine gives undrinkable coffee. It’s almost always the same Arabian food ormassieve Arabian influence……. It could be much better….

Self

8/10

Excellent

18 Nov 2022

Alida

Flott anlegg, flotte ansatte, men totalt kun ok

Personalet var alle svært så imøtekommende og høflige. Rommene fremstod rene og pene, men når en såg i hjørnene så var det oppsamlet støv. Og var uheldig å mistet mobilen mellom madrassene, det var en ubehagelig opplevelse. Mye støv og diverse der. Vask av klær var eksemplarisk, ser bedre ut nå enn som nye.
Buffeen hadde alt og litt til, mye søtsaker. Kunne vert mer påpasselig med at folk spritet hendene. Mange som nevler med alle håndtak, kaffetappe etc. Den italienske retauranten hadde en flott meny. Hummer, grillet abbor etc var alt svært godt. 3 dager var nok for oss da basseng ikkje er den store interessa for noen av oss. men for den solglade uten spesielt behov for aktivisering passer dette nok helt supert.

Friends_and_family Family

10/10

Exceptional

21 Sep 2021

Helle

Super duper hotel med okay dykkecenter

Det er et rigtig velholdt hotel og det er et super flinkt personale der er på stedet.
Jeg kan varmt anbefale hotellet.
Men desværre er der også et lille minus. De har et fint dykkecenter på stedet men måden man skal komme ud til dykkestederne er dårlige. Dykkecentret har en båd liggende ved bådebroen men for at komme med i båden skal du hoppe ca 1,5 m ned og når du kommer tilbage efter 2 dejlige dyk skal du så igen kravle op på broen. Der er ingen stige eller andre hjælpemidler. Så for folk med dårlige knæ mv er det næsten umulig at tage med. Dette er lidt sørgelig da stedet ellers er godt

Self

10/10

Exceptional

10 Jun 2021

Yasser

جيد جدا

شكرا لجميع العاملين

8/10

Excellent

02 Jan 2020

Verified traveler

Großzügige Anlage
Bratpfanne bei Spiegeleier sehr schmutzig

Leisure Partner

10/10

Exceptional

12 Dec 2019

Verified traveler

Hatten eine tolle Suite (105qm) mit großem Balkon/Terrasse und Blick auf das Meer und die Poolanlage. Sehr gute Ausstattung der Zimmer, großes und sehr gut ausgestattetes Badezimmer mit begehbarer \"Raindusche\" und Jacuzzi-Badewanne. Nur 3 deutsche TV-Programme, die aber bei Bedarf immer auf beiden TV-Geräten tadellos liefen. 3 große Kleiderschränke und sonstige Kommoden mit genug Ablagen.
Das Beste an diesem Hotel sind seine Mitarbeiter. Habe so etwas selten erlebt. Vom Director of Operations bis hin zum Roomboy, alle spitzenmäßig. Erwähnen möchte ich hier explizit \"Mahmoud\", unseren Roomboy, immer zur Stelle, immer freundlich, egal welche Wünsche wir hatten.
Wir hatten auf Grund anderer Bewertungen einige Skepsis gegenüber den Restaurants. Völlig unnötig. Das Buffetrestaurant glänzte täglich mit mehreren Fleisch/Fisch oder/und Geflügelfleischmenüs. Natürlich gab es immer auch 2 verschiedene Suppen und eine großes Salat- u. Käsebuffet. Spitzenmäßig jeden Tag aufs Neue, das Dessertbuffet.
In einem moslemischen Land gibt es nun mal keine Schweineschnitzel, das weiß ich aber vor Reiseantritt.
Schöne große Poolanlage (3Pools), davon einer mit Jacuzzifunktion.
Abends immer Programm im Theater oder in der Soma-Bar. Getränke in Ordnung, aber auch nichts außergewöhnliches.
Ab 23 Uhr muss man in den Bars für die Getränke bezahlen. Aber 23 Uhr ist dort eh die magische Zeit, wo langsam alles in den Schlaf fällt.
Wer Ruhe und Erholung sucht, ist hier goldrichtig,

Leisure Family

6/10

Pleasant

21 Oct 2019

Verified traveler

Manque de personnel au service. En deça d'autre Mövenpick en Wgypte

Leisure Family