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Althoff Grandhotel Schloss Bensberg

Cologne / Bonn · Germany

KadettenstrasseView location

9.4/10Excellent599 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Location9.0/109.0
Neighborhood9.0/109.0
Value10.0/1010.0
Amenities9.4/109.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Althoff Grandhotel Schloss Bensberg

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Guests can catch a ride to nearby destinations on the area shuttle (surcharge). Grab a bite at Vendome, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.

Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Bergisch Gladbach?

This hotel has 4144 square feet (385 square meters) of space consisting of conference space and meeting rooms.

Read more about this hotelShow less

When you stay at Althoff Grandhotel Schloss Bensberg in Bergisch Gladbach, you'll be connected to a shopping center, within a 15-minute drive of LANXESS Arena and Cologne Trade Fair Grounds. This luxury hotel is 12.2 mi (19.6 km) from Cologne Cathedral and 0.1 mi (0.2 km) from Bensberg Town Hall.

Make yourself at home in one of the 111 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Bergisch Gladbach? This hotel has 4144 square feet (385 square meters) of space consisting of conference space and meeting rooms.

For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The property's pool and spa are not accessible to wheelchairs. Guests using a wheelchair may encounter issues accessing the property's garden, as the garden pathway is made of pebble stone.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 42 for adults and EUR 21 for children
    • Airport shuttle fee: EUR 95.00 per vehicle (one-way, maximum occupancy 3)
    • Self parking fee: EUR 34 per night (in/out privileges)
    • Pet fee: EUR 30 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-in fee for check-in between 6:00 PM and 6:00 AM
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: EUR 50.0 per day
    • Rollaway bed fee: EUR 50.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Bensberg Town Hall 0.2 km / 0.1 mi
Bergisches Land Nature Park 0.6 km / 0.4 mi
Mediterana 2.2 km / 1.4 mi
Krewelshof 11.6 km / 7.2 mi
Ehemalige Abtei Altenberg 12.4 km / 7.7 mi
Deutscher Maerchenwald 13 km / 8.1 mi
Nature Reserve Wahner Heide 13.1 km / 8.1 mi
Altenberg Cathedral 13.2 km / 8.2 mi
Märchenwald Altenberg 13.3 km / 8.3 mi
LVR Clinic Cologne Merheim 13.4 km / 8.3 mi
Palladium 16 km / 9.9 mi
LANXESS Arena 16.6 km / 10.3 mi
Cologne Trade Fair Grounds 16.8 km / 10.4 mi
Cologne Triangle 17.5 km / 10.9 mi
Cologne Cable Car 17.7 km / 11 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2015
  • Total number of rooms: 111
  • Number of floors (main building): 3
  • Annexe (s): 2
  • Number of floors (annexe): 3
  • Single rooms: 3
  • Twin rooms: 52
  • Double rooms: 81
  • Junior suites: 9
  • Suites: 36
  • Accessible rooms: 2
  • hotel
Show 85 more facilities & services
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • EuroCard
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
  • Bicycle hire service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library: 1
  • Bikes available
  • Café
  • Bar
  • Restaurant: 2
  • Non-smoking area
  • Highchairs
  • Banquet hall
  • Show cooking
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Sauna
  • Steam bath
  • Hot tub
  • Solarium
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Breakfast and dinner
  • Half Board
  • Half board without drinks
  • Gluten-free meals
  • Vegetarian meal
  • Snacks
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE DELUXEJUNIOR SUITE • DELUXEJSU.DX

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    JUNIOR SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRAND DELUXEDOUBLE • GRAND DELUXEDBL.DX-GD

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    DOUBLE GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE DELUXE KING BEDJUNIOR SUITE • DELUXE KING BEDJSU.DX-KG

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    JUNIOR SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRANDRoom • GRANDROO.GD

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    Room GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRANDSUITE • GRANDSUI.GD

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    SUITE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRANDDOUBLE • GRANDDBL.GD

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    DOUBLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GRANDSINGLE • GRANDSGL.GD

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    SINGLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Althoff Grandhotel Schloss Bensberg

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Althoff Grandhotel Schloss Bensberg

9.4
Excellent
599 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
9.0 /10
Neighborhood
9.0 /10
Value
10.0 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
Ralph
An absolute dream property with very high standards of luxury and hospitality alike. Truly a five star experience with wonderfully personal service provided by all staff members. Fantastic breakfast, great rooms with super luxurious bathrooms and tasteful furnishings. Definitely worth a visit and stay - highly recommended.
10/10
Exceptional
12 Jul 2026
Ayoub
Nice pool/spa area. At times it feels lime a maze but the Palace is beautiful. Note that it isn't isolated. You're in a suburban area really, with grocery stores and more affordable restaurants. Great venue for a wedding
Partner
10/10
Exceptional
17 May 2026
JULIAO
The hotel was amazing, this review would be too long if I was to explain everything that I loved about the hotel, just simply gorgeous!
4/10
Poor
04 Feb 2026
Estefania C
During our four-night stay at the Althoff Palace Hotel, booked via the U.S. website, we were impressed by the facilities but deeply disappointed by the service standards, which fell well below expectations for a five-star property.

From arrival, friendliness and professionalism were lacking compared to luxury hotels we regularly stay at, such as the Four Seasons, Ritz-Carlton, and Peninsula. We initially booked a suite but downgraded due to dissatisfaction with the room. A significant issue arose regarding smoking: we proactively asked staff for permission to smoke in the back garden and never smoked in the room. Despite this, management later accused us—rudely—of smoking indoors, creating an embarrassing and uncomfortable situation that was later disproven.

Housekeeping and service were inconsistent. Despite requests, rooms were not cleaned when indicated, housekeeping arrived at 8:00 a.m. despite our jet lag, and room service trays were left in the room for an entire day. Upon moving rooms, we found the toilet improperly cleaned with visible residue, the TV not functioning, and overall poor attention to detail.

While the spa staff, valet, and younger apprentices were professional and courteous, interactions with senior management were unfriendly and dismissive. The hotel has strong potential, but service quality, management conduct, and treatment of international guests—particularly Americans—require significant improvement.
Leisure Partner
10/10
Exceptional
04 Feb 2026
NISHAN
Clean room. Comfortable bed. Big bath tub. Breakfast was super. Close to city of Bensberg.
Business_and_leisure Self
10/10
Exceptional
05 Dec 2025
Glenn Robert
Bottle of wine in our room. The admitting clerk helped us to move luggage to room. This place is huge and could use a map
8/10
Excellent
05 Dec 2025
Glenda
Beautiful building
Great food and beverage options
Convenient fitness room
Pleasant staff
Staff did not greet at door to assist with bags and did not thoroughly orient to room nor facilities
10/10
Exceptional
01 Dec 2025
Niklas
We only stayed one night here to relax in the Spa after an eventful weekend. The service is really good and the hotel is quiet for its size. The spa area was very nice. Unfortunately, Vendôme was not bookable but their Italian restaurant was lovely. The breakfast was good, a lot of variety but we had better in other 5 star hotels. All in all we had a great time and would come again for a quiet getaway.
Leisure Partner
10/10
Exceptional
27 Aug 2025
Benjamin
Excellent property with wonderful and friendly staff. Highly recommend!
Leisure Partner
10/10
Exceptional
19 Aug 2025
Graham
Excellent hotel, little frustrating lift to our floor was broke but was getting fixed, as we checked out! But fantastic hotel and will be back in the future!
Leisure Family
10/10
Exceptional
02 Aug 2025
Binni
clean as well as Beautiful
Leisure Self
10/10
Exceptional
02 Aug 2025
poonam
Luxury grand property, the grounds were superb. The area around the hotel had lovely restaurants which we tried. The bus stop and train station is literally 5 mins walk away. Our room was perfect, big plus was the penhaligon bath set provided.
The spa area with swimming pool was used by us everyday after our extensions!
All in all a very relaxing, much needed stay.
Leisure Partner
10/10
Exceptional
24 Jul 2025
Tracy
Very nice.
Leisure
10/10
Exceptional
17 Jul 2025
Amanda

Perfect stay, elegant and classy

This stay was incredible! It was the perfect romantic getaway! We ate in the Italian restaurant and it was so delicious! Amazing service. Enjoyed watching the chef through the kitchen window! The spa was absolutely perfect too!
Partner
10/10
Exceptional
01 Jun 2025
Markus
Wonderful stay at this property!
Business_and_leisure Family
10/10
Exceptional
28 May 2025
Cynthia

Amazing stay!

A beautiful hotel! Lovely grounds! Breakfast buffet was amazing! Truly enjoyed our stay, which my siblings and I booked in honour of our father, who stayed here many decades ago
Friends_and_family Family
10/10
Exceptional
18 May 2025
Randy
Our stay at Schloss Bensberg was great, we wish we could have stayed longer. It’s an excellent hotel and we will gladly stay here again if we are in the area. The staff were great.
Leisure Family
10/10
Exceptional
07 May 2025
Derek
This is a fantastic hotel to stay at the staff are courteous and go out of their way to help. The dining is fantastic with lots of great options on the menu and a great wine selection.
Leisure Friends
10/10
Exceptional
26 Mar 2025
Mark
Beautiful
10/10
Exceptional
10 Mar 2025
Andrey
Absolutely amazing place to stay and feel like a royalty.
Leisure Partner
10/10
Exceptional
18 Feb 2025
David
All I can say is that I keep coming back to this incredible palace. The staff the rooms, the restaurants, the surroundings are flawless.
Business Self
10/10
Exceptional
04 Feb 2025
NISHAN
The breakfast was amazing. The uniqueness of the food offerings and assortment was perfect. The large soaking tub was nice.

Nice dinner/lunch food choices right out side as well. There is a Rewe about 1km away in case you need any supplies.
Business_and_leisure Self
10/10
Exceptional
29 Oct 2024
Derek
One of the best hotels I have ever stayed in. Great service very attentive staff all around a great experience.
Leisure Friends
10/10
Exceptional
25 Oct 2024
JOERG
Impressive palace setting, with sweeping views to Cologne, great amenities including pool. Famous also for its dining which I unfortunately did not get to experience on this journey.
Leisure Self
10/10
Exceptional
15 Oct 2024
Andrei
The Althoff Grandhotel Schloss Bensberg is a luxurious castle hotel with stunning views, excellent service and top-notch amenities. Highly recommend.
Leisure Family
10/10
Exceptional
14 Sep 2024
Elisa
It was the best hotel I have been to so far. Everything from the food to the care of the rooms, the exterior and the SPA, everything was perfect.
Partner
10/10
Exceptional
24 Aug 2024
Vincent
This place is just amazing. The reality is even better than the pictures, it has to be seen to be believed. I've never stayed anywhere like this before.

Great staff, great food, the local area has some nice restaurants, not too hard to get to Cologne (it's at the end of tram line 1).

The wifi was a bit inconsistent but that's fairly common.

I'm definitely going back.

Business Self
6/10
Pleasant
03 Aug 2024
Kristi
Service was poor and slow. A/C didn't work well in the room. The hot tub wasn't hot. Breakfast buffet was a ripoff.
Leisure Self
10/10
Exceptional
13 Jul 2024
Michael
This is an amazing hotel in an old, historical property. The staff were helpful, professional and spoke excellent English. There are plenty dining opportunities. The rooms were clean, the bedding comfortable and nice. Extra bed was very comfortable. Highly recommend this place!
Leisure Family
10/10
Exceptional
28 Jun 2024
Paul
Great setting, great building, spa and indoor pool area fantastic and staff very nice and extremely helpful, particularly the lady on reception who kindly recharged my phone whilst I was in the spa.
Business_and_leisure Self
4/10
Poor
17 Jun 2024
Edward
The wifi in room did not work. The heating controls in the room did not work . The basin had a blocked drain. It is not giod enougj for a 5 star hotel of this standard
Business
10/10
Exceptional
10 May 2024
Ronald

Wonderful Hotel

This is a very impressive hotel. No detail is left out. From the service on check in to the restaurant and bar all was excellent. Be sure to make dinner reservations as it was booked on our arrival. However, we had a great meal and exceptional service having dinner at a hi top on the bar.
Partner
10/10
Exceptional
12 Apr 2024
Lianne

Amazing hotel!

Such an incredibly beautiful building & the staff are very attentive. Rooms were comfy & spa was wonderful also! we'll be back again!
Partner
10/10
Exceptional
11 Mar 2024
Michelle
We loved the ambience, the high standard of customer service, the excellent facilities and the beautiful interior design
Leisure Family
10/10
Exceptional
06 Mar 2024
Joao Pedro
Great service and very interesting place
Leisure Family
10/10
Exceptional
22 Feb 2024
Javier
Staff with great knowledge and service
Leisure Family
10/10
Exceptional
11 Feb 2024
Victoria
Beautiful and Quiet and perfect for our work trip. Would stay here many times over.
Business Friends
10/10
Exceptional
04 Feb 2024
David
A true classic, five star hotel with everything you could wish for and Amelia functioning perfectly.
From the furnishings to the layout to the views to the location to the grounds, even to the small town just steps outside of the hotel property it is paradise. Add to this add to this the extraordinary restaurant offerings and proximity to cologne by urban transit. It makes for an extraordinary stay.
Business Self
10/10
Exceptional
02 Jan 2024
Kaitlyn
This was hands down the best experience with a hotel my partner and I have ever had. Our flights got changed and our luggage was lost (coming from the USA), but the staff were friendly and helpful throughout the entire mess.

Not only were the staff pleasant, the hotel itself is beautiful. My partner and I were enthralled to experience such a gorgeous building during our first out of country travel.

If given the chance, we would happily stay here again. Worth every penny.
Leisure Partner
10/10
Exceptional
17 Oct 2023
Anurag

Amazing hotel.

This property is an hold castle situated in the middle of Bensberg that is suburb of Cologne. The staff is very welcoming. I arrived super early at noon while the check-in time was 3:00pm the staff let me check in early with no hesitation. I stayed there for 5 nights and did not feel like leaving ;) The rooms/suites are very spacious with plenty of seating/relaxing area. They do provide free beverage and it will be replenished during each room service. The Italian restaurant is amazing with lots of choices.
Ideally located at the downtown with plenty of restaurants and grocery stores.
Business
8/10
Excellent
06 Sep 2023
Haley

Cute stay

Nice stay in historic castle. The room was older and some of the features were not working like the towel warmer but it was a nice comfortable bed.
Partner
10/10
Exceptional
18 Aug 2023
Erik
very good
10/10
Exceptional
23 Jun 2023
Ligaya
Hotel staff are very friendly and helpful, answered every questioned I have about the area . They upgraded my room plus they have a bottle of wine 🍷 for my Expedia VIP rewards .
They have free 2 bottles each of cola, water and orange juice plus a big bottle of water no extra charge …when checked out they asked if you need any assistance and asked if you need something to drink …
Overall stay is pleasant and this hotel is 💯 stars ⭐️
Leisure Friends
10/10
Exceptional
31 May 2023
N.

Outstanding!!

Outstanding service!!!! Awesome place to spend a lovely time. Love the surroundings, too! ;)
Business Self
8/10
Excellent
23 Apr 2023
Egbe Agbor
The style, 18th century! Quiet and good for taking time off.
Leisure Self
10/10
Exceptional
14 Feb 2023
Fabiola
great place for a weekend getaway
Leisure Partner
10/10
Exceptional
18 Nov 2022
Charlotte
Exceptionally beautiful property, rooms an facility’s were stunning staff were very friendly an warm an welcoming.
Leisure Friends
10/10
Exceptional
28 Oct 2022
Andrew
The young man that showed me to my room was very helpful, warm and friendly
Business Self
8/10
Excellent
19 Sep 2022
Omar
Good
Leisure Self
10/10
Exceptional
31 Jul 2022
Kevin
Always a pleasure to stay at Althoff Bensberg
Leisure Family
10/10
Exceptional
14 Jun 2022
Robin
Lovely five star hotel. Helpful staff. Some issue with WiFi but staff helped with provision of enhancer. Wonderful pool area.
Leisure Self
2/10
Poor
15 Oct 2021
Verified traveler

Cold-hearted German hotel

I visited the hotel with my handicapped sister and my 90-year old parents who both need assistive devices for walking. We went there for the hotel spa and their Michelin-star rated restaurant. The access to the spa only has stairs (!), and the restaurant elevator wasn't working, so that they had to drive us to the lobby for my incontinent mother to use the bathroom during the meal. Carpeted floors, cobblestone walkway, long distances etc. - a nightmare for people who can't walk. We had to leave after one night, following a long and difficult international trip to get there.

The hotel reimbursed us for just 10% of both rooms and two nights - even for the one we didn't stay.

Just in case you are wondering, the hotel is advertised as highly accessible! Hotels.com hasn't offered much either to make up for the lost time, cost and frustrations.
Friends_and_family Family
8/10
Excellent
05 Feb 2020
Verified traveler
I loved it!
The only thing the mattress could be more comfortable!
Business Family
8/10
Excellent
19 Oct 2019
Alexandra

Lovely stay

We had a lovely few nights here. The hotel was beautiful and the room was fantastic. However I was surprised to find that we had to pay to park in the hotel car park- I would expect that to be free for guests. It cost us over €80 just to park! Plus it was difficult to get food at the hotel- all the restaurants and Dali bar were fully booked and we couldn’t get a quick reasonably priced lunch either. Breakfast was also very pricey so we ate out every day. The spa was very pleasant and we found all the staff very friendly and helpful. Overall a lovely stay, just a shame about car park and restaurants.
Partner
10/10
Exceptional
19 Oct 2019
URI

Excellent

Excellent hotel, very clean, big rooms
Family
10/10
Exceptional
13 Oct 2019
Kanyarat

Always impressed!!

This is my third time staying here. Every time I feel that I’m special to the hotel. The breakfast, the room and the dinner were excellent. The room is very big and luxury. Free various drinks in the minibar are very generous.
I can’t think of any weakness of the hotel.
I will always stay here in the future.
Partner
10/10
Exceptional
12 Oct 2019
Suhel

Amazing palace hotel close to Cologne

This hotel is a true piece of art... It is situated about 30 mins away from Cologne and it's beautiful grounds are situated on a quite hill top. Service, quality and breakfast are top notch. Also the restaurants located on the grounds are amazing.Beautiful and large rooms. Worth visiting
Business
10/10
Exceptional
25 Sep 2019
Patricia

Beautiful hotel

It was amazing. This hotel was more than expected. I highly recommend it. Location is wonderful, we were close to many restaurants and shops. I will come back.
Partner
10/10
Exceptional
18 Sep 2019
Verified traveler
Housekeeping service was superb . Attention to details all day long
Leisure Partner
10/10
Exceptional
09 Jul 2019
Verified traveler
Nice hotel friendly staff, excellent breakfast, spacious room
Leisure Partner
10/10
Exceptional
08 Jul 2019
Verified traveler
Unique location. Excellent service. Reside like a princess.
Leisure Friends
10/10
Exceptional
26 Jun 2019
Verified traveler
Amazing!
Family
4/10
Poor
02 Jun 2019
Verified traveler

A Landmark with Some Drawbacks

This is an older hotel that is very large. The rooms are spacious and clean but the pillows and air conditioning leave much to be desired. We each had 2 bed pillows on our beds but they flattened down to absolutely nothing! Impossible to read without using several of the decorative pillows behind you and if you need any type of support from a pillow when you sleep these did nothing. The AC in the room did nothing for 3 nights no matter how we adjusted the thermostat in the room. The room was so warm that sleeping was difficult. We resorted to opening the window (that had no screen) and endured the noises from the street and the early morning light to be able to sleep comfortably. The staff was very helpful at all times when we had questions at the front desk. If you are an older person with any sort of balance or mobility issues, using the tub/shower could prove challenging as it is high and getting in and out with wet feet can pose the potential for injury.
Friends
8/10
Excellent
26 May 2019
Verified traveler
For a 5 star hotel we expected better service. Simple things were not cared for.
Partner
10/10
Exceptional
22 May 2019
Verified traveler
Beautiful historic building and grounds. Would recommend to friends.
Business Self
10/10
Exceptional
11 Apr 2019
Verified traveler
Beautiful hotel with a serene environment. Absolutely enjoyed my holiday in Schloss Bensberg. Definitely on top of our list to visit again
Business Partner
10/10
Exceptional
01 Feb 2019
Verified traveler
marvellous, inside there is Vendome the best restaurant in Germany
10/10
Exceptional
04 Jan 2019
Verified traveler
Impressive hotel with fabulous facilities. Our whole family enjoyed the pool.
10/10
Exceptional
19 Nov 2018
Verified traveler
The property was amazing, wonderful view over Cologne.
10/10
Exceptional
22 Oct 2018
William
This is an incredible hotel. The spa is amazing as was the dinner at Restaurant Vendome. View from the hotel room looking out toward Köln was breathtaking all times of the day!
Partner
10/10
Exceptional
17 Oct 2018
Anders

Great stay

It was a great stay and I will be back :-)
Partner
10/10
Exceptional
09 Oct 2018
JvO
An elegantly furnished castle hotel with all modern amenities and a well trained and helpful staff.
The praesidential suite we used was elegant, spacious and well equipped, although the ultra modern shower enclosure was a little impractical.
The reception and the staff over all are friendly, helpful and utmost efficient and professional.
The 3 Michelin Star Vendome Restaurant allows for fine dining.
The location is somewhat remote but only a fifteen minute ride from Cologne.
Our stay was a pleasure and we certainly will visit again.
10/10
Exceptional
28 Sep 2018
Alicia

Very beautiful hotel. Super romantic

Very beautiful hotel! Staff is very welcoming!
Partner
10/10
Exceptional
10 Sep 2018
OP
Location and views from the room were just amazing
10/10
Exceptional
31 Aug 2018
Kevin
Amazing hotel, you really feel like staying in a palace. Great food too.
Partner
10/10
Exceptional
13 Aug 2018
Perry

A truly amazing hotel

From the moment you arrive you know this is somewhere special. The architecture is stunning, the ambience beautiful, the service unparalleled and the experience unrivaled. I've stayed in a lot of hotels and this is the best. This is a Bucket List special, if you're staying in Cologne don't miss it. BOOK NOW!
Partner
4/10
Poor
11 Aug 2018
plommy

Nice Hotel but not used to British tourists

Very nice hotel bit pricey but then 5 star lovely grounds building beautiful but was not told about some of the facilities like afternoon tea just handed a card with bar code on about hotel.
The room was disappointing due to being small and cramped the air con didn’t work so had to open the window which was told not to do bearing in mind it was 37oc outside and the last thing was the tv out of 200 channels there was 2 in English one Dubai channel and the other movie that stopped working completely or some reason after reporting they couldn’t fix so offered us another room to watch tv in ( not good enough)
10/10
Exceptional
07 Aug 2018
Iris
Beautiful grounds & decor. Elegant but comfortable.
10/10
Exceptional
05 Jul 2018
mike

Perfect

It does not get any better than this hotel. The only other thing you need to know is it’s 25 minutes from Cologne by train or car depending on traffic.
10/10
Exceptional
26 Jun 2018
Verified traveler

Great hotel facilities

It could be perfect just small maintenance details and service but over all it’s a great hotel.
10/10
Exceptional
14 Jun 2018
Verified traveler
Overall good but need English news stations on TV. Guide implied they had them, but they in fact were not available. A request to the desk went unanswered.
10/10
Exceptional
03 Jun 2018
Ben

Delightful

This was one of the most enjoyable hotel stays I’ve ever had
10/10
Exceptional
20 May 2018
gerhard

grand hotel with beautiful views

this is a 5 star hotel with a friendly staff. The rooms are wonderful and unique and we happened to be there on a night when someone was celebrating a birthday with a 10 minute display of fireworks in the evening. Very fun!!
10/10
Exceptional
09 May 2018
Dan
Exceptional hotel with Michelin star restaurants and great pool and spa.

A very classy place to stay.
6/10
Pleasant
27 Apr 2018
Verified traveler

Beautiful castle

Beautiful castle, well maintained. One could expect a bit more of action from the receptionists who, while explaining how to get to the room, should have come along with us to avoid we get lost, and why not maybe offer to carry the luggage to the rooms. well basic expectations for a luxury service. Area is quite loud so you won't sleep with open windows. The restaurant in the hotel is supposed to be one of the best of Germany. It was not up to expectations neither. It was generally not very crowed.
Partner
10/10
Exceptional
24 Apr 2018
PNINIT

Only fool will miss a stay here

This is a stunning hotel that made the whole trip a memorable journey. It will be our must stay on our next visit to Germany.
Friends
10/10
Exceptional
24 Apr 2018
Mike

Best Hotel in Germany

And I have stayed in everything from the Kempinsky to the Hilton. If there is any way to improve a Hotel other than a cash machine that gives money free without putting a card in, I don't know it.
8/10
Excellent
23 Apr 2018
Sarah
Be prepared with dress clothes if you book this hotel! My boyfriend and I felt out of place wearing casual clothes. The hotel staff were very friendly and speak very good English. The hotel is luxurious and not over priced. Not too far from the bus station or the u-bahn but bear in mind that it is 30-40 minutes from downtown Köln.
10/10
Exceptional
24 Mar 2018
RONEN
All was great .
10/10
Exceptional
05 Mar 2018
Grace

Great hotel - especially for business

The customer service is really second to none. Really good quality hotel and they have a 3* Michelin restaurant! The breakfast is plentiful and varied. Nice to stay out of Cologne but is only a 20 - 30 minute drive depending on what time of the day you leave.
8/10
Excellent
28 Feb 2018
Iain

Fine hotel let down by expensive extras

The hotel is marketed under the Leading Hotels of the World banner, and we booked a one-night stay here mainly for the spa facilities, and they did not disappoint - a reasonably sized pool with natural light, both sauna and steam rooms, and treatments if you wanted them.

Welcome was friendly, and our room, whilst the most basic on offer, was double aspect, so the room felt bright and airy. Bed was a normal double bed, where I might have expected a queen, but at least it was a proper double, not two single beds pushed together, which is quite common in these parts.

Where the hotel fails is all the expensive extras. EUR28 for car parking (not mentioned anywhere I could find on the website), over EUR30 for the buffet breakfast, an expensive set menu in the Italian restaurant on site. We were savvy enough to avoid these by visiting the nearby town, which is literally a few hundred metres from the entrance, but with more sensible pricing, the hotel might have got more of our business.
Partner
10/10
Exceptional
07 Jan 2018
Feodor

Like a kind in the castle!

This is one of the best hotels that I have stayed at in Germany. All very 5 star, celiings are hight, a real castle. No noises, and I slept great each time.
8/10
Excellent
07 Oct 2017
JillE

Luxury hotel excellent staff prices to match.

The staff on our arrival set the tone for our visit. They were friendly and efficient and willing to tolerate our desire to speak very bad German even though they spoke English perfectly well! Our room, whilst of the lowest category available, was lovely. The bed was very comfortable with luxurious bed linen, the bathroom very well appointed and there were some really nice touches like fruit and refreshments. Because we had arrived later than planned we ate in one of the hotel’s restaurants. If you stay here remember it is a luxury hotel with prices to match. The food was not to our taste but the setting was very pleasant and the staff (following the theme!) attentive and friendly. On subsequent evenings we explored the town surrounding the hotel to find typical local restaurants. There were a couple of minor niggles such as there being no towels for use in the sauna one evening and the pool area not being tidied of discarded towels and forgotten replenishment of coffee pods in the room but these were minor points. Also, note that parking is charged at €22 per day. The issue which detracts slightly from the overall rating was that on one evening of our stay the bar was playing host to a disco. This is the only bar, is quite small and meant that there was nowhere to relax with a glass of wine at the end of the day - the only option offered was to sit in the restaurant which was not what I would have expected of such a top grade hotel.
Partner
10/10
Exceptional
07 Sep 2017
stephan

Wonderful hotel

A must if you are in the region .
Great hotel ,great staff
We will be back soon
10/10
Exceptional
03 Sep 2017
5dela

Superb with a capital S. Exceptional hospitality.

Our stay was only for one night. Wish we had more time. We walked the beautiful ground in the afternoon, this was just enough relaxation before we continue on with our journey the next day. Had a wonderful dinner at the Trattoria Enoteca. Wanted to try Vendome but was closed for the summer. our adult kids can not compliment enough about the fine appointments in the room...my wife loved the toiletries???
8/10
Excellent
27 Aug 2017
F

Fancy hotel, less than fancy experience

Everything was great, minus the night we arrived.

Two men working the desk were a little condescending: tried to upsell us on a room we reserved on Expedia, making it sound like an upgrade but then telling us it would be 100 euro a night; wouldn't offer the three star restaurant as a dining option even though we'd seriously considered it for the final night of our honeymoon; didn't describe a single amenity of the hotel or let us know when things were open (pool, spa, services, etc).

Our bellman Michael (who was outstandingly caring and thorough) took the bags to the room, and as we walked away we heard them laughing behind us.

Everyone else the whole time was WONDERFUL. Everyone else--front desk staff, wait staff, room staff included. The facilities and room service were really nice. But when your time away starts how ours did it doesn't set a great tone, and really was a shame.

The room was actually two rooms, a sitting room with a small window and a bedroom with another small window. It would have been nicer if the windows were larger but it's not the design of the schloss.
Partner
10/10
Exceptional
17 Aug 2017
Anthony

Fantastic hotel

Fantastic hotel with great facilities and friendly staff.
10/10
Exceptional
03 Aug 2017
Verified traveler

it was awesome

the staff was phenomenal
it felt like there were more of them than guests
the pool is great
10/10
Exceptional
06 Jul 2017
Abi

Beautiful hotel with great rooms

One of the most beautiful hotels I have ever stayed, the rooms were excelent and the service was outstandning
10/10
Exceptional
05 Jun 2017
Rimas

The best place to say in the area, by far

This is top notch hotel sitting on a hill overlooking Cologne, with some amazing food and wine on site. It fine for business, excellent for couples, and I even saw a family with kids there.

Location & surroundings

Althoff Grandhotel Schloss Bensberg
Kadettenstrasse, Bergisch Gladbach, Germany

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Althoff Grandhotel Schloss Bensberg

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