Motel 6 Big Bear Lake, CA

2/10

Poor

18 Jun 2026

Aaron

I wonder how they are still open? extremely dirty place. Room and whole property. Obvious no cleaning people. Smelled of death. Horrible everything. Only good thing was checking out early. Please beware! Camp in your car better! If you pets find a higher priced place. It’s worth it!

Pet

6/10

Pleasant

17 Jun 2026

mingxin

The room hadn't been cleaned, but I was eventually moved to a different one.

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

Ryan

The property does not look very well maintained at all from the outside. It looks really trashed and outdated, but as for the room, the room was clean and sufficient enough for a motel 6

Friends_and_family Friends

10/10

Exceptional

06 Jun 2026

Brenda

We had to leave before our check out date due to feeling unsafe on the property. We saw a guy looking into our cars multiple times and also watching what rooms we were going into. We told the staff and they said they hadn’t noticed him on their cameras but were able to give us an accurate description of the guy we had seen. We did not feel comfortable staying any longer and got our belongings and checked out.

Family_with_children

6/10

Pleasant

01 Jun 2026

Joanne

It was a very decent place. I would stay there again.

Friends

2/10

Poor

26 May 2026

Brenda

We had to leave earlier than expected due to hotel
Staff/security not actively keeping the property safe. On multiple occasions a man was seen looking into our cars in front of us and watching what rooms we were going into. We alerted the staff who said they “were watching the cameras but didn’t notice him” yet they were able to give an exact description of the man we had seen. We did not feel safe and checked out immediately.

Family_with_children

2/10

Poor

26 May 2026

Iris Aileen

It is dirty and unsafe.

Partner

2/10

Poor

26 May 2026

Michael

Loud area, room wasn’t clean. Pictures on the internet are deceiving. Save your money.

Pet

8/10

Excellent

22 May 2026

Misti

Keep up the good work.

Partner

10/10

Exceptional

05 May 2026

Alejandra

It was fine

Business

4/10

Poor

03 May 2026

Kevin

Staff were amazing. Front desk was extremely helpful and friendly. The bed felt very old and uncomfortable. Heater stopped working and very little towels provided.

Partner

2/10

Poor

03 May 2026

Irma

Dirty bedding, cracked lamp, broken table, smells like a urinal. We didn't stay. Hazardous to our health. This motel should be red flagged and closed.

10/10

Exceptional

09 Apr 2026

drew

For a motel 6 it's quite comfortable and nice.

10/10

Exceptional

06 Apr 2026

MARIA

Very affordable and quiet place. Dog friendly ❤️.

Pet

10/10

Exceptional

03 Apr 2026

John

Clean room. Friendly and helpful staff and a nice location.

Family

10/10

Exceptional

27 Mar 2026

Norma

Yes

2/10

Poor

25 Mar 2026

Yuri

.

4/10

Poor

22 Mar 2026

Nestor Icari

The wall has blood stain and a lot booger

Family_with_children

10/10

Exceptional

15 Mar 2026

Anthony

Clean room, pleasant stay

Family_with_children

4/10

Poor

07 Mar 2026

Irene

Room has very thin blankets. You have to blast your heater to stay warm. Cockroach crawling in the bathroom. Front desk is distracted talking to someone on the phone instead of paying attention to the guest and efficiently complete the check in process.

Partner

8/10

Excellent

06 Mar 2026

Kara

Check in was easy and the room was clean.

2/10

Poor

06 Mar 2026

Josh

The room was nasty! Mold in the bathroom, hair in the sheets, dirty walls, etc. The staff brought us new sheets and they still had hair in them. The staff asked if we could just pick the hair out. Do not stay here!!! The mattress looked like it had urine stains and more.

Friends_and_family Family

4/10

Poor

05 Mar 2026

Monica

Super late Che k in 4 hours late
No towels
No blankets No hand soap
Nobody in the front desk
Terrible customer service

6/10

Pleasant

02 Mar 2026

Josh

2 washcloths, 1 medium towel, half roll toilet paper. otherwise all fine

4/10

Poor

02 Mar 2026

Maria

Not the cleanest but cleaner than camping. Great location to event center. Probably would not stay again, nor recommend if you have OCD or are used to super clean.

Partner

10/10

Exceptional

01 Mar 2026

Danielle

Exactly what we needed

Family_with_children

8/10

Excellent

27 Feb 2026

Marcela

Special thanks to the cleaning lady for taking care of me !!!

6/10

Pleasant

24 Feb 2026

Luis

Wait too long for a room

2/10

Poor

23 Feb 2026

Jleen

Door was really hard to open no help, not enough towels.

Friends

4/10

Poor

23 Feb 2026

Man Wai

What went poorly:

- Staff busy and incredibly slow check-in.

- Mattress was incredibly thin and lumpy. There was a LARGE divot on the right side of the mattress visible even with the comforter on.

- Thin sheets.

- Lots of light came in through the curtains.

- No toilet seat lid, so each flush would spray us. Ew.

- Only one side of the bed had nightstand/outlet/lights.

What went well:

- Hot water in shower

- TV

- Microwave

- Fridge

2/10

Poor

22 Feb 2026

Jeff

Yes

4/10

Poor

22 Feb 2026

Bret

The rooms are very smal, not enough pillows, and blankets. the room didn’t fee clean, but the heater worked good tho, no worth the price. If you aren’t worried about where you stay, then it’s ok.

Partner

2/10

Poor

21 Feb 2026

Karla

For starters the room was dirty and cold the heater was not working and there was no blankets it was 17 degrees outside and I asked the person working if they had any blankets they only gave 2 even though I let her know the heater was not working.

Partner

2/10

Poor

21 Feb 2026

Sierra

Waited 25/30 minutes to check in because no one was in the office. Fridge wasn’t working and all food went bad. Heater wasn’t functioning properly. It would go from hot to cold and during the night it was freezing in the room. No extra blankets so had to sleep with jackets on

Friends_and_family Family

8/10

Excellent

17 Feb 2026

Manuela

The staff was very nice, location convenient but the room (bathroom) not enough clean.

Family_with_children

8/10

Excellent

16 Feb 2026

JOSEF

Room was clean but small. About what you would expect for a budget lodging. Lowest price I could find in Big Bear and within 2 miles of Village.

Leisure Pet

2/10

Poor

09 Feb 2026

tina

Dirty room, threadbare sheets, dirty threadbare towels, floor looked like it hadn’t been cleaned in weeks? The heater/AC was literally touching the bed, 2 tiny beds in a very small room! Good shower though! And fyi the free coffee in the office in the morning tasted like leftover hot water-yuck!

Partner

10/10

Exceptional

30 Jan 2026

Joan

Great place. Center of all activities

4/10

Poor

26 Jan 2026

Michael

Room was very small and dirty. WiFi did not work at all. No coffee pot in room. Zero service during stay. Would not recommend.

4/10

Poor

24 Jan 2026

Julyza

The room we reserved was a queen but we got there and they said they only have full beds.

Leisure Family

4/10

Poor

24 Jan 2026

Ethan

Ya get what you paid for. Staff was rude, rooms were sketchy, the towels came with hair, and more. If you can pay alittle more to go absolutely anywhere I would take it. But hey I wanted the cheapest option and got the worse experience I think I could have happen.

Leisure Partner

4/10

Poor

23 Jan 2026

Yick Huen

The room was neglected and could use some maintenance. But the worse thing is the staff that was on Friday & Saturday. He was the rudest and most disrespectful staff I have ever met. We asked for house keeping with some fresh towels which never came. After a long day out, we came back late &have no clean towels to shower, went to the front desk and asked for some nicely.He gave us 2 towels with attitude. I told him nicely we have 3 ppl if we can have more towels pls, he told us to come back tomorrow for it. When I insisted nicely, he threw the towel at the counter. I was shocked by the rudeness, but still I asked nicely if I can have some face towels as well please, he then threw 2 at me and slam down and shut the counter window on me. Asking for enough clean towels to use is basic stuff for any hotel, even a motel. It is not a big ask. Staff like that should be sacked for such rude disrespectful behavior and not even doing his job in customer service. He is more turning your customers away. I would have given my stay at this place a 1 or zero star if not for the other staff member Jesse. He saved the stay and pulled up the worse hotel stay experience ever. Jesse was very kind, considerate, and generous. He has gone out of his way to be thoughtful to us. We had a 5 night stay, &out of it, 2 night we had experience the worst staff of our life. So glad there were the other 3 days that we saw Jesse, the best staff we have met who has gone above and beyond. Thanks Jesse

Leisure Family_with_children

2/10

Poor

20 Jan 2026

liliana

Yes, the room was dirty full of lint and crumbs on the floor, broken toilet seat, leaking shower shooting water everywhere, in the middle of the night the fridge had a puddle of water leaking, the room had a horrible smell like garlic, beds are hard as a board.

Friends_and_family Family

6/10

Pleasant

19 Jan 2026

Karen

Overall, great for the cost/ location - exactly what youd expect a Motel 6 to be. My only gripes was over the blankets and pillows. Both were painfully thin. When I asked on two separate occations for a second blanket I was told \"no, someone else might need one.\" What?

Leisure Partner

2/10

Poor

18 Jan 2026

Johnny l

The staff was unprofessional and rude

Leisure Family

2/10

Poor

18 Jan 2026

Trent

Bathroom was horrible. Clearly mold growing.

Leisure Partner

2/10

Poor

18 Jan 2026

JESENIA

The 2 bed room was very unclean, with hair on the bed, floor, and in the shower. We had to use our own blankets and sheets to cover the beds. The bathroom had mold, and there were not enough towels provided for four guests. When I requested additional towels at the front desk, I was told they could only provide one extra towel per room. Due to these conditions, we checked out the next day and moved to another hotel.

Business_and_leisure Family

2/10

Poor

17 Jan 2026

Melissa

The sheets, pillow, blankets were full of hair and did not seem clean. We were very uncomfortable and could not sleep because we were grossed out.

Also, we were cold and asked for extra blankets, and the front desk clwrk had a bad attitude and implied he would charge us extra for that.

Bad customer service and subpar cleanliness.

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Bryan

Yes. Everything wss good

Leisure Family

8/10

Excellent

15 Jan 2026

Anthony

Huh

Leisure Partner

6/10

Pleasant

15 Jan 2026

Glenys

Estuvo bien y fueron amables

4/10

Poor

13 Jan 2026

Derrick

Very Very Basic room. The ground were terrible. The clerk was on the phone with someone in India the whole time I was checking in. Very rude.

4/10

Poor

12 Jan 2026

Bessy

The room was neglected, dirty walls and mold in the bathroom walls. I remember staying here a few years ago and wasnt a 5 star but it was decent and clean. When i did my booking it said 2 queen beds and we got 2 fuil size beds. Floors were also really dirty. Wasnt comfortable laying on the bed because it felt dirty too. Not sure if they even change the sheets. The heater made so much noise it was scary.

Leisure Family_with_children

6/10

Pleasant

11 Jan 2026

ATIP

The room was dirty, with dust and hair along the walls. The interior was quite old, and the bed was old and saggy.

Family

8/10

Excellent

11 Jan 2026

Alma

Clean room and updated room and friendly staff

Leisure Family_with_children

2/10

Poor

11 Jan 2026

Josephine

It's a motel and you get what you pay for. If you need a place to sleep for the night and take a shower, it's fine. Front desk didn't say one word to me as i checked in. Just used hand gestures. Room was wiped downed but it was not clean. 9:30am house keeping starts knocking at your door every 30mins. I will not be back.

2/10

Poor

11 Jan 2026

gladys

Horrible, pillows had hair, mattress was old and uncomfortable! On top our toilet overflowed and they couldn’t come fix it and sent a plunger! Experience was thumbs down ! Never again

Leisure Family

10/10

Exceptional

08 Jan 2026

Gloria

The staff is amazing. Clean room. My children loved the view of Snow Play from our room. Pet friendly.

Friends_and_family Family

6/10

Pleasant

07 Jan 2026

Angie

Wasn't clean hairs and bed were not as clean. The room was okay for a last minute stay.

Leisure Family

2/10

Poor

07 Jan 2026

Ulises

Unit was not ready, beds are old and have sinking holes on cushion. Not enough towles asked for more and had none, staff was alright , he did help with accommodation due to the room not being ready or suitable . High chance I will not return. Unless I they could make it right with a complimentary stay

Leisure Family

2/10

Poor

06 Jan 2026

Hunter

Room felt neglected. It was a non-smoking room, but the odor of cigarette smoke was overwhelming could not turn on air vents because the smoke smell would become enhanced beds are long overdue to be changed. The only convenience is how close it is to the tubing.

Leisure Family

8/10

Excellent

05 Jan 2026

VALERIE

It was clean

Friends_and_family Family

6/10

Pleasant

05 Jan 2026

Karin

Not enough towels for the 3 people staying here. No guest laundry, wifi did not work at all and ice machine was broken. No blanket ls on bed, had to ask for them.

Leisure Family

8/10

Excellent

04 Jan 2026

elizabeth

Everything was good. Other than the sink faucet kept coming off.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Matt

Everything was great!

Leisure Family_with_children

6/10

Pleasant

03 Jan 2026

jessica

The room was in good condition, the front office staff could be friendlier, I was charged a $20 fee for checking in early but, the location is great.

8/10

Excellent

02 Jan 2026

ZOYLA

Helpful and kind staff, would stay again! Specially with the doggies. Such a dog friendly place.

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Tanya

Excellent

Leisure Family_with_children

10/10

Exceptional

01 Jan 2026

Roberto

Great place

Partner

10/10

Exceptional

01 Jan 2026

Imelda

The staff are friendly and nice.

10/10

Exceptional

31 Dec 2025

dayton

👍

Friends

6/10

Pleasant

31 Dec 2025

Jorge

.

Friends_and_family Family

6/10

Pleasant

31 Dec 2025

wei

C

Family_with_children

4/10

Poor

29 Dec 2025

Jaime

This was by far the dirtiest motel 6 I’ve ever stayed in. There was black pubic hair all over the bathroom! Dried pee and pubic hair all over the toilet and shower, floors, and sinks. There was even hair and stained blood in the sheets and towels. When I went to the front office to complain, G.M. only offered me a new towel. I was so upset by the next morning, I demanded my room to be cleaned. They were not kind about it but did follow through. Also, my key kept deactivating and he kept asking me when I was checking out and was very rude saying, “I remember you.” I did ask during check out if there was some kind of compensation for all the inconveniences and he said he didn’t know and would call me if he could do anything. Radio silence. When a room is so gross that your young children refuse to shower, notice dried boogers on the wall, and hair everywhere, you know it’s bad.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

walter

Very nice place

Leisure Family

10/10

Exceptional

29 Dec 2025

Hien

Parking is easy and motel close to snow play area. It’s very convenient to drive to other places and find the nearby food. Staff is very friendly and the room is nice and clean.

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

Abraham

Friendly staff

2/10

Poor

28 Dec 2025

Payam

We were unable to stay longer than 45 minutes due to the strong smell of cigarettes and the overall unsanitary condition of the room. This was one of the dirtiest motels I have ever seen.

The shower appeared unclean and had not been properly washed. There was hair everywhere, the beds had large stains, and the floor was covered in dust.

To make matters worse, the door connecting to the next room was unlocked, and we could clearly see the other guest, which raised serious privacy and safety concerns.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Daniel

Check-in was quick and easy. The office staff was personable and accommodating (gave us the option to stay on the first floor which was great.)

Leisure Pet

2/10

Poor

27 Dec 2025

Thong

No good sink

6/10

Pleasant

24 Dec 2025

Arnel

Not so good

Leisure Family

8/10

Excellent

23 Dec 2025

Erin

The location is convenient,

10/10

Exceptional

22 Dec 2025

KRIZIA

Decent and good for a single night

Leisure Pet

10/10

Exceptional

22 Dec 2025

Israel

The staff is

10/10

Exceptional

21 Dec 2025

Gabriel

Parking was easy and secure. It’s close to everything. Check-in end time was very convenient being that we couldn’t check in earlier.

Leisure Family

2/10

Poor

14 Dec 2025

Melissa

Dirty, the people upstairs partying til 2 am. Called staff to let me know they did nothing. Mildew in the bathroom, dirty floors, stained towels. It was gross

2/10

Poor

08 Dec 2025

Tatiana

The room and especially bathroom was gross. I’m sorry, but it’s the truth. I’ve attached pictures. Room is very small.

4/10

Poor

08 Dec 2025

Robert

Bed sheets were dirty. Hair in sheets and on pillows.

Leisure Partner

6/10

Pleasant

05 Dec 2025

Joseph

Room was decent. Staff had issues.

Friends_and_family Family

6/10

Pleasant

01 Dec 2025

Marie

I got locked out of my room a couple of times, the key just stopped working and I had to go to the front desk to get a new key. It was a bit troubling that they never even verified my identity just took the room key and replaced it.

Friends_and_family Family

4/10

Poor

30 Nov 2025

Deserae

Wasn’t a great stay, they didn’t wanna supply towels or toilet paper and the rooms aren’t the best quality. But the price was ok.

Leisure Family

6/10

Pleasant

30 Nov 2025

GUY ARNOLD

The room is in bad condition. There is a hole on the ceiling, the shower floor looks filthy, desktop edge is falling apart.

Leisure Family

2/10

Poor

27 Nov 2025

Mariam

Full of spider and bed bugs. Body was bitten and swollen. Had to leave.

Leisure Self

8/10

Excellent

27 Nov 2025

Walton

Front desk staff was helpful and friendly. Large parking lot surrounding the building that is free. Snow park behind the lot that is close enough to walk to. Great restaurants just minutes away.

2/10

Poor

25 Nov 2025

Adrian

My stay was very disappointing. The first room was dirty, the second had trash, drinks, and unmade beds, and only the third room was usable but it still smelled like cigarettes. I had to record the condition of the rooms to show the front desk. Poor cleanliness and overall experience. Would not recommend.

Business Friends

10/10

Exceptional

24 Nov 2025

Jamie

Great customer service at front desk

Leisure Pet

4/10

Poor

22 Nov 2025

Daniel

Fair price and comfortable just hate how they advertise 110$ online then after you get there it turns to 135 hidden fees really piss me off