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Mercure Arras Centre Gare

Arras · France

58 boulevard Carnot.View location

8.8/10Excellent753 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.8/108.8
Condition8.8/108.8
Location9.0/109.0
Neighborhood8.4/108.4
Quality8.0/108.0
Value7.8/107.8
Amenities8.8/108.8
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Arras Centre Gare

Opposite the TGV train station and close to the historic center of Arras, the Mercure Arras Centre Gare hotel is located just 50 min by train from Paris.

This downtown hotel boasts comfortable rooms and is ideally located close to the Louvre-Lens museum a nd the Notre Dame de Lorette and Vimy memorial sites. Our restaurant Ô58 offers contemporary and innovative cuisine. We have everything you need to make your stay a success.

Read more about this hotelShow less

When you stay at Mercure Arras Centre Gare in Arras, you'll be in the historical district, within a 10-minute walk of Eglise Saint Laurent and Place des Héros. This hotel is 0.6 mi (0.9 km) from Grand Place and 0.6 mi (1 km) from Belfry of Arras.

Make yourself at home in one of the 98 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Arras? This hotel has 11248 square feet (1045 square meters) of space consisting of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Parking height restrictions apply.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 19 per person
    • Covered self parking fee: EUR 14 per night
    • Pet fee: EUR 15 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Spanish

Nearby attractions

Eglise Saint Laurent 0.4 km / 0.3 mi
Place des Héros 0.5 km / 0.3 mi
Belfry of Arras 0.7 km / 0.4 mi
Hôtel de Ville 0.7 km / 0.4 mi
Grand Place 0.7 km / 0.4 mi
Maison Robespierre 0.7 km / 0.4 mi
Notre Dame Cathedral 0.9 km / 0.6 mi
Arras Museum of Fine Arts 0.9 km / 0.6 mi
Wellington Quarry Museum 1.3 km / 0.8 mi
Artois Expo 1.3 km / 0.8 mi
Cité Nature 1.5 km / 0.9 mi
Citadelle d'Arras 1.5 km / 1 mi
Arras War Cemetery 1.6 km / 1 mi
Nautical Base of Saint-Laurent-Blangy 2.5 km / 1.6 mi
Faubourg-d'Amiens Cemetery 2.5 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1992
  • Year of most recent renovation: 2021
  • Total number of rooms: 98
  • Number of floors (main building): 4
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
Show 32 more facilities & services
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Room serviceExtra charge
  • Laundry service
  • Medical service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Lift access
  • Luggage room
  • Library
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Conference room
  • Meeting room: 8
  • Photocopier
  • TV lounge
  • Game room
  • Green Key (FEE)
  • Breakfast
  • À la carte dinnerExtra charge
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Mercure Arras Centre Gare

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS-6

    Photos are not available for this room type.

    Mercure Arras Centre Gare

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Mercure Arras Centre Gare

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Mercure Arras Centre Gare

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Mercure Arras Centre Gare

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR WITH DOUBLE BEDFAMILY ROOM • SUPERIOR WITH DOUBLE BED • 1 Bedroom • 23 m²FAM.DB-SU
    FAMILY ROOM SUPERIOR WITH DOUBLE BEDPhoto unavailable8 photos

    Mercure Arras Centre Gare

    FAMILY ROOM SUPERIOR WITH DOUBLE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Double bed 131-150 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB-SU

    Room amenities

    • Direct dial telephone
    • Bathroom: 1
    • Hairdryer
    • Desk
    • 220V power supply
    • Safe
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 1 Bedroom • 17 m²TWN.AS
    TWIN CLASSICPhoto unavailable10 photos

    Mercure Arras Centre Gare

    TWIN CLASSIC

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Room amenities

    • Desk
    • Safe
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1
    • 220V power supply

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Mercure Arras Centre Gare

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS-1

    Photos are not available for this room type.

    Mercure Arras Centre Gare

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 1Room • CAPACITY 1ROO.C1

    Photos are not available for this room type.

    Mercure Arras Centre Gare

    Room CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 18 m²DBL.PI
    DOUBLE PREMIUMPhoto unavailable12 photos

    Mercure Arras Centre Gare

    DOUBLE PREMIUM

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Room amenities

    • Desk
    • 220V power supply
    • Hairdryer
    • Direct dial telephone
    • TV
    • Bathroom: 1
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 18 m²SGL.ST
    SINGLE STANDARDPhoto unavailable8 photos

    Mercure Arras Centre Gare

    SINGLE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • 220V power supply
    • Desk
    • Safe
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Mercure Arras Centre Gare

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Mercure Arras Centre Gare

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BED • 1 Bedroom • 17 m²DBL.AS-DB
    DOUBLE CLASSIC DOUBLE BEDPhoto unavailable7 photos

    Mercure Arras Centre Gare

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Room amenities

    • Desk
    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Safe
    • 220V power supply

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Arras Centre Gare

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Mercure Arras Centre Gare

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 23 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable11 photos

    Mercure Arras Centre Gare

    DOUBLE WITH DOUBLE BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Hairdryer
    • Desk
    • 220V power supply
    • Safe
    • TV
    • Direct dial telephone
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Arras Centre Gare

8.8
Excellent
753 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.8 /10
Location
9.0 /10
Neighborhood
8.4 /10
Quality
8.0 /10
Value
7.8 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
Emma
Great experience, a stop on the way back towards the channel tunnel, it was really clean, helpful staff, well located, in walking distance of the two main squares and even had a ping pong table!
10/10
Exceptional
22 Jul 2026
James
Mercury Arras is a wonderful hotel. Had all the amenities we could have wished for. On every floor is a free water dispensing unit - cold water, room temp water and cold sparkling water! Beds are very comfortable. Roo. Very clean. Good restaurant in the hotel. All in all, we had a great experience and would definitely go back if are in Arras.
10/10
Exceptional
19 Jul 2026
Patrick
Stayed 2 days and it was just perfect: close to train station and the old town centre
Partner
8/10
Excellent
11 Jul 2026
Christelle
Good location, wonderful staff, room was nice. The toilet room without ventilation was smelly. I realize this is common to have the toilet separate, but it was a worse smell here for some reason. Everything else was great.
Family
10/10
Exceptional
04 Jul 2026
Bradley
All the above were excellent!
Partner
8/10
Excellent
01 Jul 2026
Chris
Helpful staff, good location, comfortable. Only a one night stay.
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Tracey
Clean and close to the station.
Self
10/10
Exceptional
23 Jun 2026
Marie-Therese
Staff vey efficient and friendly
Self
8/10
Excellent
22 Jun 2026
Chris
Location and food were good. Toiletries were limited and room was small. Staff in general was very helpful but one employee did respond with a check the tourist office. There was a large music festival on the Sunday in town that I would think they would be informed.
Family
10/10
Exceptional
04 Jun 2026
Roy
The air conditioning couldn't be turned down as much as we would have liked, ie. below 22 C.
Friends
8/10
Excellent
16 May 2026
richard
Good stay, nice bar and breakfast.
Friends_and_family Friends
10/10
Exceptional
03 May 2026
Wesley
I have stayed here many times as the hotel is located next to the train station and has excellent ample parking. The room and food were of the best quality and the staff were helpful.
Business
10/10
Exceptional
27 Apr 2026
Maaya
Good size room, great location, breakfast was amazing!
Friends_and_family Friends
8/10
Excellent
24 Apr 2026
Lisa
Well located. Lots of parking.
Partner
6/10
Pleasant
17 Apr 2026
Larry
The bathrooms were not the cleanest. No refrigerator or safe in the room. Pillows were brutal.
Partner
10/10
Exceptional
08 Mar 2026
Ian
x
10/10
Exceptional
25 Dec 2025
Ching
Excellent location and very nice service 👍👍
Friends_and_family Family
10/10
Exceptional
07 Dec 2025
alan
Yes
Partner
10/10
Exceptional
02 Dec 2025
Tim
Very comfortable hotel with excellent facilities in a great location with friendly and helpful staff all adds up to a wonderful stay.
Partner
10/10
Exceptional
24 Nov 2025
Christine
Lovely stay. Friendly, helpful staff
Leisure Partner
8/10
Excellent
10 Nov 2025
John
Nice clean hotel. Solid stay.
Leisure Self
10/10
Exceptional
02 Nov 2025
Jeffery
The room was clean, the bed was great. Recommend making a reservation at the dinning room if you plan on eating there.
Business Partner
10/10
Exceptional
28 Oct 2025
Lee
Great location, room was very nice. Highly recommended
Leisure Family
10/10
Exceptional
27 Oct 2025
HAO YUN 666

Great!

Great stay with this hotel. Friendly staff and comfortable bedding quality.
Friends_and_family Family
10/10
Exceptional
16 Oct 2025
Susie
Lovely hotel, central location with restaurants within walking distance.
Leisure Family
8/10
Excellent
23 Sep 2025
Judy
Difficult entry during local road construction but a spacious room and very nice restaurant on site. The staff were all very pleasant. It is an easy walk to the historic town square and very close to the train station.
10/10
Exceptional
21 Sep 2025
Liz

Excellent - recommend & would stay again

From arrival to leaving we had a perfect stay. Secure car park was great, friendly receptionist and easy check in. Hotel room was just the right size for our short stay. Good size bathroom with excellent shower booth. Good lighting and seating.
Partner
6/10
Pleasant
20 Sep 2025
Sarah
Road construction very congrested.
Leisure Partner
10/10
Exceptional
10 Sep 2025
Victor

Overnight Stay

Hotel is good for overnight stay.
Partner
10/10
Exceptional
04 Sep 2025
Catherine
Room was clean, bed comfortable and reception very helpful with us trying to park our car. Location excellent.
Partner
10/10
Exceptional
02 Sep 2025
Susan
Superb hotel with great facilities and great staff. Good restaurant. Excellent breakfast (one of the best). Easy parking. Definitely stay again
Leisure Partner
10/10
Exceptional
11 Aug 2025
Denise
Convenient to the town centre
Business_and_leisure Partner
8/10
Excellent
26 Jul 2025
Beryl
The location of the hotel was super close to the train station.
10/10
Exceptional
28 Jun 2025
Heather
We stayed here in 2024 and loved it so much we came back. Lovely staff, nice breakfast options and a short walk the citu squares.
Leisure Family
8/10
Excellent
16 Jun 2025
Stephen
Great!
Friends_and_family Family
8/10
Excellent
09 Jun 2025
William
Great stopover in lovely town of Arras.
Very friendly staff and lovely bar.
Partner
10/10
Exceptional
10 May 2025
Wesley

Excellent Hotel in the Heart of the City

Well situated to explore Arras and its restaurant scene.
Friends_and_family Friends
10/10
Exceptional
06 May 2025
Cheryl
Nice rooms great breakfast and the dinner was great too
Leisure Partner
10/10
Exceptional
05 May 2025
Andrew

Lovely hotel

Excellent position, good value and superb staff. I would strongly recommend.
Partner
10/10
Exceptional
30 Apr 2025
Beverley
Great location for proximity to transport (bus & train) plus centre of old town and restaurants 10min walk. Also good layout of hotel inside and good bar / restaurant offering at decent price and quality. Modern rooms with a cosy yet chic decor and quiet.
Business Self
8/10
Excellent
20 Apr 2025
Janice
The staff are very helpful in times of need and emergency. They help me out and assisted me especially when it comes to health concern.

The place is near to our office too. Strategic location as it is very near to the train station.
Business
6/10
Pleasant
06 Mar 2025
Rhodri
It was ok, but certainly not as expected from the rating.

The best wesstern plus 20 mins away was far nocer for the same price and parking was included plus spa.
Business Self
8/10
Excellent
26 Jan 2025
Stephen
Basic hotel but no issues apart from the stairwells and staircase to the car park being inhabited by homeless and stinking if smoke etc… my wife in particular found this very intimidating and wouldn’t go to car park alone. This clearly needs addressing by the hotel.
Partner
10/10
Exceptional
13 Nov 2024
Derek
Nice property near train, beautiful walk to main square
10/10
Exceptional
20 Oct 2024
Susanne
High (we had a roof box) underground public parkin next door. Access to hotel from parking. Very near centre. great restaurant. would use again
Friends_and_family Family
8/10
Excellent
16 Oct 2024
Robert
We enjoyed the restaurant
10/10
Exceptional
25 Sep 2024
Greg
Very helpful staff
Leisure Partner
10/10
Exceptional
22 Sep 2024
Helen

Central comfortable hotel.

Nice comfortable room. Good spot and easy underground parking
Partner
10/10
Exceptional
07 Sep 2024
John
Nice hotel, great breakfast.
Partner
10/10
Exceptional
29 Aug 2024
Danny
Amazing stay! Impeccable service. Spacious rooms and very clean. Top notch customer service probably one of the best places we stayed in Europe!
Leisure Family
10/10
Exceptional
26 Aug 2024
Andrew
Was an excellent hotel.
Leisure Family
8/10
Excellent
18 Aug 2024
Verified traveler
Restaurant food poor for evening meal. Good food for breakfast.
Partner
10/10
Exceptional
14 Aug 2024
David
Good location, very walkable, clean . Staff very helpfuf
Leisure Partner
8/10
Excellent
09 Aug 2024
Verified traveler

Hyvätasoinen hotelli aseman vieressä

Aivan aseman vieressä oleva hyvätasoinen hotelli. Tilavat ja siistit huoneet. Kesähelteillä olisi ollut mukava, jos huoneessa olisi ollut jääkaappi.
Friends_and_family Family
10/10
Exceptional
29 Jul 2024
Heather
Very helpful, friendly staff. Lovely breakfast.
Leisure Family
10/10
Exceptional
23 Jul 2024
M

Perfect choice for a stay in Arras

This is a great hotel located within an easy walk of the main square. The breakfast was brilliant with lots of variety and well cooked and topped up. Great coffee too. We ate in the hotel restaurant which was a great option.
The parking was conveniently below the hotel and accessed via a lift and was also subsidised.
The food was brilliant and the cost was reasonable. All in all a great choice for a stay in Arra.
Partner
10/10
Exceptional
14 Jul 2024
Zachary
Great property, easy to park at and walk into the centre
Leisure Family
10/10
Exceptional
09 Jul 2024
Fiona

Lovely hotel with helpful staff

Lovely réception staff, helpful and offered directions and tips. Room was comfortable and pleasant.
Partner
10/10
Exceptional
04 Jul 2024
Manuela
The Mercury is a very stylish and well operated Hotel.
I will definitely come back to this place.
Leisure Partner
10/10
Exceptional
23 Jun 2024
Verified traveler

Nice hotel. Good bar. Good breakfast.

Nice hotel. Good bar. Good breakfast.
Partner
10/10
Exceptional
01 Jun 2024
Brian
Very handy to the train station and to downtown. Excellent service, we received an upgrade upon arrival. Very clean, pleasant, great spaces in the hotel for breakfast, meetings, dining, bar.
Leisure Partner
10/10
Exceptional
31 May 2024
Max
Fifth time stopping at the Mercure in Arras. Very good as always
Leisure Family
8/10
Excellent
13 May 2024
Paul
Good location, friendly and helpful service
Friends
8/10
Excellent
03 May 2024
Catherine
The only thing we didn’t like was that the shower floor was very slippery and was a safety hazard.
It needs a shower mat and a grab bar. Or a floor replacement.

Otherwise we liked the hotel and the staff are excellent.
Leisure Friends
10/10
Exceptional
24 Apr 2024
Douglas
Staff was amazing as was the Restaurant breakfasts and the dinner options. Special thanks to Melody who was the heart and soul of the facility!!
Leisure Partner
10/10
Exceptional
25 Feb 2024
stuart
Excellent standard, great value for money, fantastic breakfast, friendly staff, great location
Leisure Family
6/10
Pleasant
29 Oct 2023
Kate
Hotel is rated as a 4 star however, the rooms are not 4 star. No fridge, only 1 pillow each, not enough coffee/ milk for a family room and the room is really dark! I understand the cool black ceiling but just not enough light to see.
Booked a table in the restaurant for 7 of us but reception only booked for a table of 4- turned out well as there’s so many fabulous restaurants in the town, we were spoilt for choice.
Overall it’s fine- breakfast was good and the staff were great
Leisure Family
8/10
Excellent
18 Oct 2023
charles
Standard room in business type hotel. However, breakfasts great and stylish bars. Easy walk to town centre and railway station.
Leisure Partner
10/10
Exceptional
26 Sep 2023
Richard
Excellent friendly staff. Clean and tidy. Breakfast excellent. Rooms well air conditioned and room spotless and clean
Leisure Family
6/10
Pleasant
11 Sep 2023
Julie
The location was very convenient for us and it was clean but the dining service in the restaurant in the evening was poor and there was no fridge in the room
Leisure Partner
10/10
Exceptional
23 Aug 2023
Spencer James
Great stay, lovely room, clean and a good size for me, my wife, and young son.

Friendly and helpful staff, underground parking that took big vehicles (car with roof box). Good location only a short walk to the main squares of Arras.

Would definitely stay again if in the area.
Leisure Family_with_children
10/10
Exceptional
18 Aug 2023
Pamela
We had fun when we came home from dinner and played ping-pong with a fellow guest. The hotel was amazing, offering very good value. We would definitely stay there again.
Leisure Partner
10/10
Exceptional
06 Aug 2023
Jonathan
We only stayed for one night on a stopover from Périgord to Calais, but it was a perfect stay. We were made to feel very welcome upon arrival and our dog was given a tasty treat before going to the room to find dog bowls provided! We really got the sense that the management and staff pay attention to detail and want customers to have the best experience. East parking underneath the hotel as well! Ideal.
Leisure Pet
10/10
Exceptional
21 Jul 2023
Christopher

Mercure a hit!

Very well run hotel.
Self
10/10
Exceptional
19 Jun 2023
Simon
Very good location for our onward travel to the Tunnel.

Location to the square in the centre is perfect and there is an underground car park with direct access to the hotel.

Would highly recommend
Friends_and_family Family
10/10
Exceptional
10 Jun 2023
karen
great stay really close to train station and an easy walk to town centre,hotel comfortable and a lovely environment
Leisure
10/10
Exceptional
04 May 2023
Juanita
Absolutely loved it staff were so friendly and helpful
Leisure Partner
10/10
Exceptional
25 Apr 2023
Anne
Nice size standard rooms, very clean, friendly staff, excellent dinner
Leisure Friends
10/10
Exceptional
15 Apr 2023
David
Very efficient reception staff.
Used the bar a lot , very friendly staff.
Good breakfasts
Friends_and_family Friends
2/10
Poor
17 Dec 2022
Patrick
The heating system was not working it was cold when we arrived it was cold all night. It impacted the whole place. Staff was informed and nothing was done.
Leisure
10/10
Exceptional
07 Dec 2022
Verified traveler

Overnight stop

Well placed for city centre, reduced rate for parking in underground car park next to hotel. Staff very helpfull.
Partner
6/10
Pleasant
04 Dec 2022
PHILIP
Fantastic staff who were all very attentive and friendly. The hotel is modern and feels very impressive to include a great bard and lounge area. Room was clean and check in was perfect
Leisure Family
10/10
Exceptional
12 Sep 2022
wily
Super great stay here 😀
Leisure Partner
8/10
Excellent
28 Aug 2022
Victoria
We used this hotel for a stopover on our road trip and it was perfect. There’s an underground car park (entrance in the central reservation outside the front door and can be accessed with a code out of hours) that is secure. The room was comfortable and the breakfast was good. All the staff were really friendly and the town was nice for a walk around in the morning. Recommend the artisan boulangerie that is on the corner close to the hotel for road snacks!
Leisure Partner
6/10
Pleasant
06 Aug 2022
Verified traveler
The bed was not comfortable- too soft so no support
Partner
10/10
Exceptional
20 Jul 2022
alexander

Excellent friendly team

Very friendly staff and very dog friendly. A good choice for those driving back from the alps to the UK
Partner
10/10
Exceptional
02 Jul 2022
Sarah
Lovely hotel and a good location 10 minutes to the main square. Parking is offsite. Look for the parking it’s in the middle of the road underground.
Leisure Family
10/10
Exceptional
23 Jun 2022
Sarah
Great breakfast and decor. Easy to park and walk to local attractions.
Leisure Partner
10/10
Exceptional
21 Jun 2022
Ron
Very clean. Reception desk staff very welcoming and helpful.
Leisure Partner
10/10
Exceptional
21 Jun 2022
Gregory

Great stay

It was easy to find, car park below. Friendly service .
Friends_and_family Friends
10/10
Exceptional
20 Jun 2022
James

short trip to Arras

A warm welcome. Reception very helpful. Fluent English spoken. Restaurant staff great. Smiling and helpful. Staff helped us have a great time. Splendid.
Friends_and_family Family
8/10
Excellent
14 Jun 2022
Kenneth
Really liked location close to train. Outside was dated but that could be us. Staff were friendly and helpful. Wish restaurant had more of a variety on supper menu
Leisure Partner
10/10
Exceptional
24 May 2022
Michelle
Very clean, modern, fantastic location, excellent breakfasts, easy access from the train station, quiet, a wonderful stay.
Leisure Partner
10/10
Exceptional
08 Apr 2022
Isabelle

Great hotel in Arras

Great hotel, very clean, modern rooms with super comfortable beds. Lots of attention to detail. Price was very reasonable.
Business
10/10
Exceptional
03 Apr 2022
Stuart

Perfect overnight

Quick overnight stay heading out from Calais, perfe t!
Friends_and_family Family
10/10
Exceptional
22 Mar 2022
Mrs Kathryn S

Arras visit

Friendly and welcoming. Excellent food in the restaurant.
Friends_and_family Family
8/10
Excellent
20 Mar 2022
stephen

Great hotel for central Arras

Pleasant staff .
Great location
Not the cheapest
Self
8/10
Excellent
05 Dec 2021
Lucy

Convenient

Convenient location just 5 minutes walk from the centre and next door to the train station. Nice restaurant too
Partner
10/10
Exceptional
05 Dec 2021
Brian
Perfect location. Hotel was a a 10 minute walk to the City Square. Lots of shops and restaurants nearby, yet very quiet. Staff was friendly and helpful. Great place for a two night stay
Leisure Friends
10/10
Exceptional
14 Nov 2021
Ian
Lovely receptionist. Good looking hotel. Would stay again without hesitation.
Partner

Location & surroundings

Mercure Arras Centre Gare
58 boulevard Carnot., Arras, France

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Mercure Arras Centre Gare

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