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B&B HOTEL Arras Centre les places

Arras · France

Rue De La Justice / Place Ipswich, 11View location

8.4/10Excellent471 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort7.8/107.8
Condition8.0/108.0
Location10.0/1010.0
Neighborhood9.2/109.2
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About B&B HOTEL Arras Centre les places

Visitors will find the airport within 38. 9 km. The premises count with 63 welcoming rooms. The accomodation includes Wi-Fi internet connection in all public areas and units. The hotel provides 24-hour reception. This hotel has a minimum impact on the environment, thanks to its sustainable practices.

A fee may be chargeable for some services.

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With a stay at B&B HOTEL Arras Centre Les Places, you'll be centrally located in Arras, steps from Place des Héros and Grand Place. This hotel is 0.5 mi (0.9 km) from Hôtel de Ville and 0.8 mi (1.3 km) from Notre Dame Cathedral.

Make yourself at home in one of the 63 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and a turndown service.

Featured amenities include a computer station, express check-out, and a 24-hour front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Professional property host/manager SOCOTEC SuMS Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 13.90 to 14.90 for adults, and EUR 4.50 to 4.50 for children
    • Nearby parking fee: EUR 12 per day (656 ft away)
    • Pet fee: EUR 6 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Spanish

Nearby attractions

Place des Héros 0.1 km / 0.1 mi
Hôtel de Ville 0.2 km / 0.1 mi
Belfry of Arras 0.2 km / 0.1 mi
Grand Place 0.2 km / 0.1 mi
Eglise Saint Laurent 0.3 km / 0.2 mi
Notre Dame Cathedral 0.4 km / 0.3 mi
Maison Robespierre 0.6 km / 0.4 mi
Arras Museum of Fine Arts 0.6 km / 0.4 mi
Cité Nature 1.1 km / 0.7 mi
Artois Expo 1.2 km / 0.7 mi
Wellington Quarry Museum 1.7 km / 1 mi
Arras War Cemetery 1.8 km / 1.1 mi
Citadelle d'Arras 2 km / 1.2 mi
Nautical Base of Saint-Laurent-Blangy 2.4 km / 1.5 mi
Faubourg-d'Amiens Cemetery 2.6 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 3
  • Single rooms: 3
  • Twin rooms: 5
  • Double rooms: 52
  • Accessible rooms: 3
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Airport
Show 21 more facilities & services
  • Small pets allowed (under 5 kg)Extra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Multilingual staff
  • Hotel safe
  • Lift access
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Bar
  • Business centreExtra charge
  • TV lounge
  • Breakfast
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    B&B HOTEL Arras Centre les places

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 13 m²SGL.ST
    SINGLE STANDARDPhoto unavailable1 photo

    B&B HOTEL Arras Centre les places

    SINGLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    B&B HOTEL Arras Centre les places

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    B&B HOTEL Arras Centre les places

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 13 m²TWN.ST
    TWIN STANDARDPhoto unavailable2 photos

    B&B HOTEL Arras Centre les places

    TWIN STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    B&B HOTEL Arras Centre les places

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    B&B HOTEL Arras Centre les places

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    B&B HOTEL Arras Centre les places

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    B&B HOTEL Arras Centre les places

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    B&B HOTEL Arras Centre les places

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    B&B HOTEL Arras Centre les places

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    B&B HOTEL Arras Centre les places

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 13 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable3 photos

    B&B HOTEL Arras Centre les places

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    B&B HOTEL Arras Centre les places

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    B&B HOTEL Arras Centre les places

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    B&B HOTEL Arras Centre les places

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    B&B HOTEL Arras Centre les places

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about B&B HOTEL Arras Centre les places

8.4
Excellent
471 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
7.8 /10
Condition
8.0 /10
Location
10.0 /10
Neighborhood
9.2 /10
Amenities
8.0 /10
100 reviews shown
8/10
Excellent
14 Jul 2026
Robert
Good location - okay for a night or two. Public underground parking nearby which was cheap overnight on a weekend (at Grand’ Place).
Partner
6/10
Pleasant
09 Jun 2026
Richard
Be sure to park in the large paid municipal lot on Grand Place first. If you drive to the motel entrance there is no where to park to unload and it’s almost impossible to turn around and navigate to the parking. They gave us only a partial roll of toilet paper and we ran out. Workers at neighboring building began construction noise right outside our window at 6:30 am. Room was ok.
Partner
10/10
Exceptional
09 May 2026
David
Great location
10/10
Exceptional
09 May 2026
Mark
A great B &B and Arras was so beautiful - go away from the main square for better restaurants.
Partner
8/10
Excellent
30 Apr 2026
Chantal
Bon rapport qualité prix
Près du centre touristique
Partner
4/10
Poor
24 Mar 2026
SYLVIE
Hôtel super bien placé, en plein centre ville.
8/10
Excellent
14 Mar 2026
Wendy
Parking nearby. Very slow check in.
10/10
Exceptional
08 Jan 2026
Wendy
Really clean room
Easy check in. Helpful staff
Leisure Pet
10/10
Exceptional
05 Jan 2026
christophe
Nice little place right in the town centre. Clean and very helpful and friendly reception staff. Highly recommended.
8/10
Excellent
22 Oct 2025
Todd
The location is close to the square. Lots of options for food and drink. A farm market in the square every Wednesday and Saturday. Friendly staff.
Leisure Friends
8/10
Excellent
07 Oct 2025
Lois
Central location , lovely breakfast and very friendly helpful staff
6/10
Pleasant
28 Sep 2025
Mark
Basic hotel, but clean and quiet, good location to main square. 10min walk from train station.
Leisure Self
10/10
Exceptional
25 Sep 2025
Gail
Would happily stay here again!
Leisure Partner
6/10
Pleasant
15 Sep 2025
steven

Good position but no tea/coffee facilities in room

The receptionist spoke perfect English, and offered my wife the use of a brolly as it was raining. The bed was comfortable, and the room was ok. There was a coffee/tea machine near the foyer, but I have narked it down because it doesnt take a lot to have facilities in the room. Apart from that, the hotel was fine, be it we stayed 1 night only. Its in a perfect position within the town centre.
Partner
10/10
Exceptional
23 Aug 2025
Bonnie
The front desk was very helpful and spoke very good English. The room was comfortable and the breakfast was wonderful.
The quick access to walk to the grand place for dinner and other activities was perfect.
I recommend this place for sure!!
Leisure Partner
10/10
Exceptional
10 Aug 2025
Caroline
Tania et Nino nous ont très bien accueillis. Lit confortable. Excellente location près des restaurants. Stationnement relativement accessible.
8/10
Excellent
12 Jul 2025
Kimberley
Great location! Nice lobby, with good breakfast! Bed could have been more comfortable but fine since we only stayed one night! Amazing location really made it a great place to stay!
Leisure Partner
6/10
Pleasant
02 Jul 2025
Jeffrey

Not a good night sleep

Room was basic, air conditioning was useless and the fan they supplied. Kept you awake all night. So unfortunately at the hotel, for 2 nights and slept about 4 hours. €219 for 2 nights and it was advertised with air conditioning ( but what they failed to tell you was, the air conditioning was useless,) it would come on for approximately 30 seconds, then turn itself off so when you're in a room that is approximately 36° and they supply a noisy fan that just blows warm air. So unfortunately, not a very good stay
8/10
Excellent
11 Jun 2025
Simon
Nice gotel in a good location. The staff were friendly and really helpful.
Friends_and_family Friends
10/10
Exceptional
27 May 2025
KEVIN

France

Lovely hotel in excellent location. Staff were very friendly and professional.
Friends_and_family Friends
8/10
Excellent
14 Apr 2025
Carolyn
Friendly, helpful staff. Located in beautiful historic part of city.
Leisure Self
10/10
Exceptional
06 Feb 2025
Teresa
Friendly helpful staff who spoke good English when my French failed me; excellent breakfast.
Leisure Partner
10/10
Exceptional
27 Nov 2024
MARTIN

Arras 2 night memorials visit

Excellent, very convenient town centre location in Arras. Staff really friendly, helpful and welcoming. Breakfast, although not a wide offering of cooked food, was more than sufficient as well as fresh and healthy. Scrambled eggs very well cooked.
Would thoroughly recommend and would stop again.
Partner
10/10
Exceptional
04 Nov 2024
Andy
Lovely hotel right in the middle couldn’t be better
Leisure Partner
10/10
Exceptional
10 Oct 2024
Paul
great breakfast and coffee machine too
6/10
Pleasant
22 Sep 2024
Sorcha
The room was clean and adequate but a bit too small. I didn't have space to open a large suitcase anywhere in the room. There was a small shelf under the tv and I collided into it trying to squeeze by the foot of the bed The room was clean but very utilitarian - more like a room in an institution of some kind. It was cold in Arras and the heat was turned off, making for a very chilly night my first night. I spoke to the front desk and got a space heater for the next night. The staff were kind and helpful and it is definitely serviceable but not necessarily 'cozy'. The breakfast the next morning was pretty minimal.
Leisure
8/10
Excellent
12 Sep 2024
philip
Nice hotel, helpful staff. Problem with the room electronic key pad was sorted out quickly
Leisure Partner
4/10
Poor
09 Sep 2024
Malcolm
No parking at the hotel.
Carpet in our room was dirty
Leisure Partner
10/10
Exceptional
31 Aug 2024
Christopher
High standard of cleanliness and the staff are ever so helpful.
Leisure Self
8/10
Excellent
21 Aug 2024
Christophe
Nice little hotel close to the main square - staff super friendly and helpful - only negative was noise from the street late at night - don’t get a room overlooking the little pizza shop next door
Leisure Self
10/10
Exceptional
17 Aug 2024
michael

Arras

Perfect location, ideal for both squares. Few minutes walk from the station. Rooms comfortable, shower excellent. Breakfast is good..
Friends_and_family Friends
8/10
Excellent
05 Aug 2024
Anthony
Brilliant location, very good value, would definitely stay again
Leisure Partner
10/10
Exceptional
22 Jul 2024
C

Perfect for a stopover

Check-in lady was friendly and helpful with both check-in and parking. She also kindly showed me on a map where things were. We booked a twin as we always feel doubles are too small. The singles were long enough (6ft male). Only negative was it was very hot that day/night and the central aircon went off, so was pretty hot throughout night.
Otherwise, great for a stopover hotel.
Partner
10/10
Exceptional
03 Jul 2024
Robert

Grrrrrrrreat

Great hotel. Great location. Great city.
Business
10/10
Exceptional
04 Jun 2024
Terry

Good hotel

Hotel located about 10 minute walk from Train station.
Easy check in although first room assigned already had someone in the room.
Room had 2 single beds which were comfortable. Room was clean and comfortable.
Hotel within easy walking distance of central plaza where there were many restaurants.
Purchased morning breakfast for 10.5 Euro.
Scrambled eggs, bacon, toast, cheese, yogurts, croissants, juice and coffee and dry cereals.
Self
10/10
Exceptional
15 May 2024
Verified traveler
Great experience - perfect location, very friendly staff, clean room, good breakfast
10/10
Exceptional
12 May 2024
Thomas

Brilliant if this is what you want

I thought this was a really great hotel. It's not 5* and doesn't pretend to be, but for what it is, I think it's as good an example as I've experienced. Super friendly staff, everything working, great location, and excellent breakfast. Couldn't fault it - value for money? Phenomenal.
Self
10/10
Exceptional
08 May 2024
Karen
This property is right near the square which is central and filled with dining options.
Leisure Self
8/10
Excellent
26 Apr 2024
Valerie
Our only objection was the annoying Wifi connection, which required a complete login every 30 minutes or so. The room was smaller, but mainly because the “double“ bed turned out to be quite large (and very comfortable). You cannot beat the location - just steps from Heroes Square and reasonably priced.
Leisure Partner
8/10
Excellent
25 Mar 2024
Rupert
Friendly staff, comfortable room, easy access to Grande Place.
Leisure
10/10
Exceptional
30 Jan 2024
christinmark

ChristineMark

This hotel is wonderful so close to the Grand Palais really nice
Business
10/10
Exceptional
07 Dec 2023
David
The welcome was warm and friendly and very helpful with regard to parking. (Parking took a bit longer, but not the fault of the hotel, Arras was very busy with the Christmas Market). The rooms were clean and comfortable and the shower was hot and powerful (just as needed after a long day).
We enjoyed our stay, and the hotel was so convenient for the Christmas Market and the centre.
Leisure Family
10/10
Exceptional
15 Feb 2023
Christina
Central location. Clean & well equipped. Friendly helpful owners.
Leisure Family
10/10
Exceptional
22 Oct 2022
Sean
Good place to stay
Business
6/10
Pleasant
19 Jun 2022
Verified traveler

A/c broken during a heatwave

One small cold bottle of water each was offered as compensation for hotel-wide broken a/c
Also, room 305 had constant running cistern all the time.
Thankful we were only there one night
Partner
10/10
Exceptional
29 May 2022
Sarah

Good value for money

Great hotel steps from the centre and a good welcome.
Friends_and_family Family
10/10
Exceptional
18 Dec 2021
J P A

One night in Arras

The hotel is in a very central location in the beautiful city - however the whole central area is pedestrianised and the nice lady from Google maps could not find it. We asked loads of people and eventually found the hotel on foot.

The bedroom is very small but perfectly adequate and clean, as is the bathroom.

Breakfast in the small restaurant was excellent although it was very busy.
Partner
8/10
Excellent
04 Dec 2021
douglas
Good continental breakfast and drinks. Very friendly and helpful staff. Cheap prices for rooms and breakfast. Exellent location in a very nice town with lots of good bars, shops and restaurants.
Business_and_leisure Friends
10/10
Exceptional
28 Nov 2021
Kyra
The staff were very helpful and friendly. Rooms are small and a bit dated, but great location.
Friends_and_family Friends
4/10
Poor
29 Oct 2021
Lawrence

Poor value for money - disappointing stay

We stayed at this hotel for our last night of our vacation. Arras is a pleasant town, and the hotel is actually very conveniently located.

The rooms are beyond small, the decor is very, very basic, and the amenities in the room are essentially non-existent (no kettle, no safe). The service was fine and the hotel is definitely clean, but the rooms were not a pleasant place to be, and definitely not what we would consider comfortable.

If the pricing was 50-65% of what we paid, then we’d understand, but we had just come from an Ibis Styles hotel in another town, where we’d paid almost exactly the same and stayed in a hotel that was not even on the same planet.

Ultimately a disappointing end to our holiday.
Friends_and_family Family
8/10
Excellent
20 Aug 2021
James

Great quiet location

Central location. Free parking nearby. Beautiful town
Partner
4/10
Poor
26 Jul 2021
Verified traveler
The hotel was as to be expected with its price level. But when checking in we were told the airco wasn’t working. One of the worst nights of sleep ever due to the temperature in the room. Bad experience.
Leisure Family
8/10
Excellent
09 Aug 2020
Rachel

perfect location

Perfect location! Poor air con
Partner
8/10
Excellent
10 Mar 2020
Da

Centre it truly is great location

Great location and value for your money. Friendly staff would recommend
Partner
8/10
Excellent
30 Dec 2019
Verified traveler
Excellent central location. Quiet & secure.
V nice breakfast.
Leisure Family
10/10
Exceptional
09 Dec 2019
Verified traveler
Great location, really good reception staff so helpful.. I will say the parking near the hotel was difficult to find and we ended up parking 10 minutes away on foot. Not a problem as the weekend parking is free so did not have to move the car. So close to the main square 2 mins walk. We did not have breakfast but what we saw it was very good and lots of it. Will definately use this hotel again.
Leisure Partner
10/10
Exceptional
13 Nov 2019
Allison
This hotel is in an excellent location between the two big squares. Lots of shopping and restaurants nearby. It has a cosy feel, helpful staff, comfortable bed, good wifi, and elevator. Walking distance to the train station, grocery store, tourism office and more. All of this, when considering the price, makes this a highly recommended hotel.
Leisure Partner
8/10
Excellent
28 Oct 2019
Verified traveler
Twin room was VERY small, but clean. Lots of noise from outside. Breakfast was very good! Difficult to drive to, despite GPS. Staff very nice!
Leisure Partner
2/10
Poor
28 Sep 2019
Verified traveler

Never to Return!

Surely this isn’t part of the Ibis Chain?
Rooms are from the 80’s, the Dinner Menu had all items unavailable bar one which I think I saw the staff just microwaving and putting on a plate, at checkout I had the rudest girl chuck the receipt at me. Apologies I can’t speak French.. but if it makes you that angry perhaps don’t work in hospitality in a town frequented by English speaking people!
Family
10/10
Exceptional
19 Sep 2019
Elaine
This property is 1 block from the main square, 1/2 a block from a church (where I inadvertantly crashed a wedding) and quick walking distance from the train station. By the way, do not trust the prices you see online for the trains as many are bogus.
Leisure Self
4/10
Poor
16 Sep 2019
Sue
Very convenient and great breakfast but very cramped and basic.
Friends
8/10
Excellent
15 Sep 2019
Verified traveler
Great location. Helpful staff. Room was cleaan but small. Good value for the location.
Leisure Friends
6/10
Pleasant
08 Sep 2019
Jodilen
While the staff were great, the pictures of the rooms did not match the real thing. The room was so small there was no room anywhere but on the bathroom floor, or the bed to place your suitcases. You barely had enough room to walk around the bed on all three sides. The bed itself was uncomfortable, due to the fact that the “foamy’s” they’ve put on the mattress were two singles, so kept splitting in the middle of the night. The tub was really, really tiny, and very, very high to get into. My mother would never have been able to get in or out without assistance. The staff were amazingly helpful, even put my medicine that needed to be kept cold in the downstairs fridge (thank you). The best part of this hotel was the staff and their amazing breakfasts, worth every penny! For the price, the room just didn’t cut it. But where this hotel is situated is perfect!
Leisure Partner
10/10
Exceptional
01 Sep 2019
Carol
Close to town and rail station. Pleasant staff. Very good breakfast. Good price. Enjoyable stay
Partner
10/10
Exceptional
26 Aug 2019
Verified traveler
The hotel is very central - no more than a 2 minute walk to either Place des Heros or Grand Place d'Arras. Friendly staff, very good breakfast, and possibly the most comfortable bed & pillow we've ever had in a hotel. No parking at the hotel, but we found 'on-street' parking a 5 minute walk away. Would definitely stay here again if/when we return to Arras. Good value for money.
Leisure Family
8/10
Excellent
23 Aug 2019
Pearl

Good location

Good location, had all we needed for an overnight stay,
Rooms were clean and tidy and the beds were comfortable, breakfast was ok with a good choice.
Partner
8/10
Excellent
14 Aug 2019
Verified traveler
The location was excellent, and the staff spoke good English and were very helpful.
Leisure Partner
10/10
Exceptional
09 Aug 2019
Verified traveler
The room was small but clean. We did not try the breakfast we thought it a bit pricey. Being on the Square was wonderful many restaurants and bars. The free bus was also so close. Really enjpyed our few days in Arras
Leisure Partner
8/10
Excellent
03 Aug 2019
Verified traveler
Great location. Clean rooms and comfy bed. Would recommend.
Leisure Partner
8/10
Excellent
03 Aug 2019
Verified traveler
Great location a few metres from the main square and car park. Friendly helpful staff. The beds are very comfortable with good quality bed linen. .
The building needs a makeover. Everywhere is clean but there is a distinct need for updating especially the bathrooms.
Leisure Partner
8/10
Excellent
31 Jul 2019
Verified traveler
Good because it is close to the square where people are gathering..
Leisure Friends
2/10
Poor
26 Jul 2019
Verified traveler
It was reasonably priced. Unfortunately there was chips on the floor in the bedroom. The aircon was nit effective and the room was extra small.
Leisure
6/10
Pleasant
28 May 2019
Judi
The location was excellent. We could easily walk to the train station. Bed very comfortable. Bath tub leaked over the floor. Tub very small. Hair dryer didn’t work. Only gave us one thin towel.
Nice breakfast that was complimentary.
Friends_and_family Partner
8/10
Excellent
17 May 2019
Verified traveler
Good location to Arras main square and market / shopping
Leisure Friends
6/10
Pleasant
14 May 2019
Verified traveler
Ideally placed for visiting the city. Unfortunately the hotel could do with a bit of a make-over. It's a bit tired and scruffy. The rooms are comfortable and reasonably clean but lack any facilities like kettle or clock. For an over night stop it's probably fine but for a longer stay it's not so good. It's a shame really because everything else is pretty good. There is a nice bar and food is available but we didn't eat here. Come on Ibis shape up you should be better than this. Get the paint brush out and buy some kettles.
Leisure Partner
8/10
Excellent
12 May 2019
Eric

Just by the Grand Place

Room deco needs to be updated but you can't beat location, breakfast and staff friendliness.
2/10
Poor
06 May 2019
Anthony
Poor service, poor rooms , avoid
Family
10/10
Exceptional
28 Apr 2019
Verified traveler
Great breakfast. Hot shower with good pressure. Staff speak excellent English. Easy and convenient location.
Leisure Family
6/10
Pleasant
23 Apr 2019
Verified traveler

Pleasant

Hôtel a little worn but good breakfast, friendly staff and excellent central location
Family
8/10
Excellent
09 Apr 2019
Verified traveler
Very close to town centre squares with lively cafes

Hotel rooms are quite small
Leisure Friends
8/10
Excellent
22 Mar 2019
Verified traveler
GOOD CENTRAL LOCATION GOOD BREAKFAST PROBLEM WITH PAYMENT QUICKLY SOLVED ALTHOUGH WE HAD TO PAY CITY TAX AND THE BOOKING STATES ALL TAXES AND FEES INCLUDED
Leisure Friends
8/10
Excellent
20 Feb 2019
Louise

2 night stay in February

Great location hotel and communal areas fantastic. Bathrooms in need of updating and some of the rooms are rather small for 2 people. eg 206
Breakfast - great choice of bread, pastries, continental meat and cheese plus fresh fruit, yoghurt and boiled eggs available.
Hotel was very warm and cosy and a 2 min walk to Grand Place etc
Family
6/10
Pleasant
29 Jan 2019
Laura

Safety in the shower needed

Having stayed in the brand before, the room was as expected. Clean and comfortable, however the doorknob into the bathroom was very sticky. I found the side of the bathtub to be higher than normal, making it a little dangerous to step in and out of when showering, as there was no place to hold on. I grabbed for the door knob, but found the bathroom door did not hold in its latch, so the door started to swing out as I grabbed it. An accident waiting to happen..............
Partner
8/10
Excellent
16 Dec 2018
Verified traveler
check out the parking systembefore you leave. gave me ticket but couldn't get out without paying again. have made complaint to Accor but heard nothing yet.
6/10
Pleasant
05 Dec 2018
Verified traveler
the hotels only saving grace was its position, perfect for the xmas market, room was very dated and cramped , no tea and coffee facilities in the room either.
10/10
Exceptional
21 Nov 2018
RandyBorn
This was an amazing facility well situated within the area with great amenities within walking distance. I would suggest that the bathroom could be updated. The staff was all exceptional and very helpful.
Leisure Family
10/10
Exceptional
23 Oct 2018
Kate

Fantastic location!

Really lovely Ibis hotel. Nice decor, quiet location yet only 2 minutes walk to Place des Heros and Grand Place. Great city with a great vibrant atmosphere.
Partner
10/10
Exceptional
27 Sep 2018
Monique
Nicely located, easy to find, cosy. The receptionist is very friendly and provides useful tips. Lots of restaurants and bakeries in the viccinity. Arras is a beautigul city, a must see!
10/10
Exceptional
25 Sep 2018
Carol

Excellent service close to centre

Centrally located just off the Grande Place, where there were loads of cafes, bars and restaurants. Comfortable, clean room. Staff were friendly, helpful and tolerant of my bad French. Self-guided walking tour of the old town was fun (following the \"clous\") and informative. If you need to park in the Grande Place during the day it can be expensive.
8/10
Excellent
22 Sep 2018
Verified traveler

Nice hotel

Close to square and ideal for site seeing Arras with lots of restaurants and pubs
4/10
Poor
04 Sep 2018
Verified traveler

Nice hotel let down by horrid room.

The hotel is fairly modern and check-in was quick and easy with pleasant staff. The room was bad - stank of smoke, cigarette burn marks on furniture, a light fitting was hanging off the (dirty) wall and the bathroom floor was dirty.
Breakfast was fine, small selection but well presented.
10/10
Exceptional
03 Sep 2018
Andrew

A very pleasant stay in Arras

Ibis is well located in the centre of Arras, with ready access to car parking, restaurants and scenic and historic squares. We were a party of 20 family members and the small bar area was sufficient for us to gather socially and self serve breakfast was very well equipped. Some rooms were a little small if the third bed was set out.
Family
8/10
Excellent
03 Sep 2018
Verified traveler

Fantastic location

Great hotel due to the location just at the side of the main square. Issues with booking as they claimed that they hadn’t received all of the details from Hotels.com but all sorted out by the very efficient receptionist.
Room was very basic and a bit pokey but based on the price we paid we couldn’t really argue.
We were doing a charity bike ride across WW1 battlefields and they couldn’t do enough to help us out with storing bikes and providing iced water - thank you
Friends
10/10
Exceptional
30 Aug 2018
Daniel

This Arras hotel is for you.

Great hotel stay and plenty to see locally. My first visit to France and enjoyed it very much, thank you to all the hotel staff for making it so.
Family
8/10
Excellent
16 Aug 2018
Verified traveler
The breakfast and proximity to the market was great. I thought it was right across from the train station, but it was a long hot 1 k walk.
8/10
Excellent
07 Aug 2018
Helen

Hotel location and staff fabulous

Fabulous. Hotel location perfect. Staff very friendly and helpful.
Partner
2/10
Poor
04 Aug 2018
Peter

Worst hotel I have stayed in

The room was atrocious. That small you couldn't pass each other without one sitting on the bed. No tea or coffee making facilities. No iron. No face or hand towel. Bathroom was also small requiring a giant step into a bath tub to have a shower. No charging points for any devices. In short just no facilities of any kind
Partner
8/10
Excellent
03 Aug 2018
Verified traveler

Great location, beautiful town

The hotel is in an excellent location. We were lucky enough to get a car parking space in the small car park opposite the hotel and there were no issues of overnight charges. Staff friendly, room clean and quiet.
10/10
Exceptional
27 Jul 2018
Linda

Good central location, friendly staff

Warm helpful reception
Good breakfast options
Chickens in yard
Bike storage
Partner
4/10
Poor
03 Jul 2018
marjorie

Go to Campanile!

The Ibis in Arras is locally centred which makes it ideal place-wise but our room was so small that is verged on being uncomfortable. The beds are fine, the bathrooms small and cramped. Our first time there. We usually stay in the Campanile further out of town and will revert to that next time

Location & surroundings

B&B HOTEL Arras Centre les places
Rue De La Justice / Place Ipswich, 11, Arras, France

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B&B HOTEL Arras Centre les places

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