Name: Campanile Lens
Address: Route De La Bassee, 282, Lens, 62300, FR

6/10

Pleasant

09 Apr 2026

Laurie

Simple hotel on the outskirts of Lens.

6/10

Pleasant

10 Dec 2024

Verified traveler

Lovely staff. Room was a good size. Clean but smelling stale. Shower door not fitting so well and caused the floor to get wet.

Business Self

10/10

Exceptional

09 Sep 2024

Christopher

Great for those with an EV as there are 4 chargers in the car park.

Self

6/10

Pleasant

04 Sep 2024

D

Would not visit again.

One choice of food Pizza take it or leave it.
Breakfast was lacking milk for cereals - offered hot milk from coffee machine.
Very poor to other Campanile places I have stayed at.

8/10

Excellent

12 Aug 2024

Andrew

Served Its Purpose

Very basic but that's what we were expecting.
Room was clean and had everything that we needed.
Somewhere to stay without spending a lot of money.
OK

Partner

2/10

Poor

03 Aug 2024

Joseph

Not great. Air conditioning didn’t work. It was very hot. The room was not clean and bed very uncomfortable. Had 4 hours sleep and couldn’t take any more. Random people also working past and the smoke box was right outside my room! So our room just stank of cigarettes. Not great with a child!

Leisure Family_with_children

4/10

Poor

03 Aug 2024

Michael

Terrible, just terrible. Air conditioning nowhere near good enough which meant a sleepless night. Room not cleaned properly, instructions regarding the front gate not clear. Never again.

Leisure

8/10

Excellent

05 Mar 2024

Lawrence

lens a while

hotel a bit tired but fine for a quick overnight stoo

Partner

6/10

Pleasant

15 Sep 2023

Jonathan

Arrival was ok, easy to find with plenty of secure parking and friendly staff. Room quality was poor, it smelt of smoke and would stay here again.

Business Friends

10/10

Exceptional

13 Aug 2023

Ashley

Good location, friendly staff, comfortable room. Places to eat and shop nearby.

Leisure Self

6/10

Pleasant

12 Apr 2023

Joanna

Campanille Lens

Overall, we had a good 3 night stay. The room was big enough for our needs, and the bed was supercomfortable. There was a kettle in the room. The only problem for my partner, who loves watching night telly, was the lack of english language channels. Other than that all was good. There's a shopping centre, and few restaurants near the hotel.

Partner

8/10

Excellent

11 Jul 2022

Verified traveler

Quiet stay but room AC wasn’t working!

It was nice, clean and quiet. However, the air conditioning wasn’t working properly so it was very hot. The room was also facing the sun most of the day so it became even warmer!

Friends_and_family Family

10/10

Exceptional

26 Nov 2021

jean claude

good location very welcoming staff . Very clean

10/10

Exceptional

07 Nov 2021

Mark

Great location for RC Lens 👍

All good, perfect location for football ground 👍 Happy as Larry . . . whoever this Larry is ✌️&❤️

Friends_and_family Friends

10/10

Exceptional

26 Mar 2021

Paul

Convenient location for an overnight stay

Campaniles are always good. The parking is priority for me with a large vehicle and Campaniles always offer plenty of space to park
As always the room was clean and functional, as was the bathroom.
Ideal location near the motorway

Business

8/10

Excellent

27 Jan 2020

David

mpanile near louvre lens

Close to the Louvre at Lens. It was typical Campanile. Only criticism is bed was not large enough although to be fair myself and my wife are portly. Room could also do with improvements to draft proofing. Otherwise fine.ood value

Partner

8/10

Excellent

07 Oct 2019

Verified traveler

Property was clean and in a good location for our journey.

Leisure

8/10

Excellent

15 Sep 2019

Robin

Good place to stop for a night and visit Vimy

Coming from the Calais ferry It was hard to find with SAT NAV ( really need a full street address for hotels complete with house number - take note Hotels.com! ) but a lovely french man jumped in our car and directed us there! The lady at check in was friendly, the room was small but clean and beds comfortable...bathroom was all redone and modern. Good water pressure, lots of hot water, wifi ok etc. There isn't anything nearby so the hotel restaurant is your only choice unless you want to venture out again after a long day of driving ...we didn't.

Friends

8/10

Excellent

09 Sep 2019

Verified traveler

Comfortable and vlaue for money

This is one of the better Campaniles we have stayed in. Staff were excellent and welcoming. Rooms clean, warm and not tired like some. This is a great value stop for those on the way elsewhere. As usual, there is an onsite resturant but if is rather isolated and not near any other facilities as such. Good access from motorway and easy to find.

Partner

8/10

Excellent

22 Aug 2019

Michael

Clean and comfortable . Close to the motorway

Partner

10/10

Exceptional

27 Jul 2019

Megan

Love it !!!!

Loved the atmosphere and people. It’s a fantastic place in a incredible location.

Family

8/10

Excellent

22 Jul 2019

Verified traveler

There are major road works in the area so the property was quite difficult to find. The food was OK but not as good as some other campaniles we have stayed at. We were also not allowed a pre dinner drink and as it was a beautiful evening and we wanted to sit outside it seemed a bit of a shame.
Plenty of hot water and very comfortable bed

Business_and_leisure Partner

6/10

Pleasant

10 Jul 2019

Verified traveler

Due to major road reconstruction it was difficult to access the hotel as the back gate was broken and signage was poor.
Outside of hotel is looking tired.

4/10

Poor

15 Feb 2019

Verified traveler

Easy location to get to entities to the Alps, but the room stinks of smoke. Noisy hotel, until midnight when the lorry repair place next door stops.

Leisure

10/10

Exceptional

08 Oct 2018

Karen

Super stopover!

Friendly welcome, spotlessly clean room, cracked bathroom sink but everything else was fine! Chef was brilliant, steaks cooked to perfection and the chips/French fries/frites were freshly cooked and absolutely delicious, best we had for ages! Despite being very near the main road, couldn't hear any traffic noise! Great stopover!

Partner

6/10

Pleasant

26 Sep 2018

Loosbattlefield

A good base for visiting to the Loos battlefield

Good, clean basic hotel on the edge of Lens. Easy check in.

8/10

Excellent

14 Sep 2018

Philip

Disappointed with Breakfast.

Hotel and evening meal was OK. Campanile hotels are all very similar. OK.
Unfortunately I wasn't told of 9.00am finish time for breakfast. I had pre paid and arrived to eat at 9.15.
No breakfast and no refund. I was offered a coffee though.
The difference between Ireland and France is, a guest would always be given some type food especially after pre paying.

4/10

Poor

10 Sep 2018

Hannah

We have stayed at many campanile hotels and this was not up to the standard re the staff. Also we weren’t allowed to purchase any wine before 7pm which has never happened before.

10/10

Exceptional

17 Aug 2018

dave

Great hotel

Nice people, nice food and easy parking .......................................................................

6/10

Pleasant

21 Sep 2017

Susan

dirty/stained towels

Didnt discover til morning that both towels were either dirty or badly stained. Even if clean a badly stained towel is not good.
took photo but can't get it to upload on this questionaire.

Partner

8/10

Excellent

05 Sep 2017

Anna

Convenient hotel

Reliable chain of hotels. All very similar in build and style. Clean, basic and practical. Ideal for a cheap stop on the road. Not much to offer within walking distance (for an evening meal for example)

8/10

Excellent

23 Aug 2017

Rhys

Cheap and cheerful stopover

Generally a good experience. Rooms quite small but well-furnished. Clean although a bit worn. Had to ask for missing towels - not enough. TV and wifi and kettle/coffee.

8/10

Excellent

28 May 2017

Adrian

Overnighter before ferry crossing

Booked a twin room so could get a good night's sleep before getting on a morning ferry

8/10

Excellent

12 May 2017

Hannah

Fitted the bill perfectly

We used this hotel as a base, we were out most of the day. Very reasonable and served its purpose.

6/10

Pleasant

18 Apr 2017

Ron

Close to Vimi Ridge

Facilities were OK. But the food was expensive for the quality.

6/10

Pleasant

09 Mar 2017

Steven

Very dated, 2 cardboard cups, no English channels, too expensive for the rooms and lack of amenities

8/10

Excellent

07 Jul 2016

han

fantastic

very good

6/10

Pleasant

31 Mar 2016

Verified traveler

The room was clean, plenty of parking but a little out of the way. The night guard hardly speaks English.

Partner

6/10

Pleasant

11 Jan 2016

Giuliano F.

Good stay

Nice and confortable room, poor restaurant , good location, recommended.

Partner

6/10

Pleasant

06 Jan 2015

Paul

Conveniently located overnight stop

Not a fantastic hotel but a comfortable bed for the night, free secure parking & it has a decent restaurant on site. Not very pretty but a fairly quiet location. Good value for money if you you're just looking for an overnight stop.

8/10

Excellent

04 Oct 2014

Global Roamers

A good, decent place to overnight

We stayed in several Campanile hotels over the course of our trip and this one was fairly typical - the room is adequately large, the beds are clean and comfortable, the bathroom was complete, clean and of a decent size, and the parking was free and secure. While many Campanile h/motels are located in relatively remote parts of town, they all have a restaurant and the food and prices are quite reasonable. The Campanile hotels are a cut above the other big budget chain and are good value without being fancy. The staff at this one went out of their way to be helpful.

8/10

Excellent

19 Sep 2014

Linda

Fairly Good

Was fairly easy to find. Not a great neighbourhood and hard to walk anywhere. Satisfactory except for supper. It was terrible. Breakfast was good.

8/10

Excellent

19 Aug 2014

hollins clan

Great on-route down France stopover hotel

Arrived 9pm, staff friendly and helpful. Restaurant open til ten.

10/10

Exceptional

10 Aug 2014

PB

Comfortable clean and QUITE hotel

Not used before but would recommend

8/10

Excellent

13 May 2014

Verified traveler

Calm and convenient

More or less what one can expect from a hôtel Campanile. Clean, convenient, nothing too fancy. OK for an overnight stay with your car.

8/10

Excellent

06 May 2014

Callista

Very good value

A good basic hotel, room was ideal for our circumstances. we had a problem with the door lock, as a result (we think) the room was not cleaned that day. On the edge of an industrial area so was quite noisy at times, however, we had no real concerns about this hotel and would stay there again.

10/10

Exceptional

22 Sep 2013

Sheila

Great value, good hotel

First time we have stayed at a Campanile hotel, but will not be the last. Great value, modern room with tea making facilities. Better than some of the more expensive hotels we used during our travels

6/10

Pleasant

16 Sep 2013

Mk 13

Convenient but could be cleaner

We chose Campanile Lens because it was close to our destination. Well designed room, but the WC had not been properly cleaned and there was no WC brush provided. Evening meal was mediocre but range and quality of breakfast was excellent.

10/10

Exceptional

01 Sep 2013

Graeme

Campanile standard hotel - Dont speak any English though :-(

6/10

Pleasant

29 Jul 2013

Verified traveler

Nice, renovated accommodations.

We stayed here just one night. The building and room that we stayed in had recently been renovated. There was a desk area, bed and closet area and a bathroom with a tub. For the most part everything appeared clean until we showered. Unfortunately the glass door meant to keep the water in the bathtub while showering did not work and I quickly created a huge puddle in the bathroom. We tried to mop this up with one of the white hotel towels which turned completely brown from mopping up the dark tiled floor. This was quite gross and led us to question the cleanliness of the rest of the floors. Other than this however the rest of the room really was clean. There was no dust on the closet shelves, the white sheets and duvet were stain free and crisp and the sink and toilet were obviously clean.

10/10

Exceptional

18 Jul 2013

JBellingham

close to first world war graves and monuments

We had a nice stay and found every thing ok, the staff were helpfull and very friendly ,the hotel was clean and quiet although it was next to a motorway,the food was good but expensive for choice given also the drinks at the bar.We would stay there again.

4/10

Poor

24 May 2013

Bill

Not very helpful staff.

8/10

Excellent

24 May 2013

Roslyn

Exceeded initial expectations, even the meals

2 couples stayed 1 night in April to visit the Musée du Louvre-Lens. Hotel is away from town centre so car GPS was handy to find it. One room smelled of smoke, but the younger couple were soon allocated another upstairs - stairs at one end/room at the other end. Rooms were small motel-style but clean & bright, mostly quiet enough for sleep (apart from noise other guests & cars outside). We ate on-site for convenience: the food served at dinner was a pleasant surprise; buffet breakfast had good variety for the price. Overall, a good-value option for a stop-over.

Family

8/10

Excellent

21 May 2013

Martin

Great Stop Off

We stayed here en route to Spain, having driven 5 hours to the tunnel this was a good place to stay for our first night, great location off the motorway with easy access back on, the only downside was the dawn chorus at 4:30 in the morning the upside was we were on the road by 5:30 !!

8/10

Excellent

16 Apr 2013

Bsavoie

Very nice, clean place to stay.

4/10

Poor

04 Jan 2013

cmp

services- not very good

On booking the Hotel advertised wi-fi in the room.This did not work.It could be accessed in the hotel restaurant but it did not work in the room.A very poor excuse was given- not convincing.If there is no wi-fi then it would be better to have some international TV stations available 2) Given the night was the 31st Januray- on booking I needed warning that the restaurant would be closed. Otherwise it was well placed, clean and good value

8/10

Excellent

24 Oct 2012

Verified traveler

Nice Basic Hotel

Hotel was very clean and comfortable. It is a basic hotel with bed, shower, tv and that's about it. It is in the middle of a business park so there is not much around here. We did find a decent supermarket and a Micky D's in the same area but it's really not within walking distance. Would stay here again if I found myself in B.F.E. France

8/10

Excellent

24 Oct 2012

Brian

Handy for a short stop-over in Lens

Much improved on other Campanile Hotels. Room was very comfy and spacious. Evening meal was superb. Room had a TV with the basic channels, and tea/coffee facilities. On the No 3 bus route to Lens. Took about 30-40 minutes to walk. Bus fare was only 1Euro 10 and ran every 20 minutes, although only came part way back in the evenings (after 8ish).

8/10

Excellent

10 Sep 2012

Anita

Small but functional room

The room was on the small side - just enough room to walk round the bed; but it had a state of the art bathroom! Fantasticly powerful shower and a mirror that clears itself of condensation. I was just a bit concerned at the lack of a grab rail though - felt a little unsafe in the shower. I didn't like the fact there were no cups for coffee, just paper cups and a wooden stick to stir with! The bed was very comfortable, so we had a good night's sleep.The hotel is a half hour walk from the town centre of Lens (going to the left on leaving the hotel), but there is a retail park a short walk away to the right.

6/10

Pleasant

14 Jul 2012

Verified traveler

Only Adequate

We stayed here three nights as our base during the Main Square Festival. The overall experience wasn't awful, but there were a few too many niggles to make it enjoyable. We were given a disabled-access room, which we did not require, however this meant we only had a half-length bath, which we couldn't use due to being quite tall! It also meant we were right in the middle of the accesses to all other rooms, so the room was noisy at night as people returned to the hotel.
The housekeeping wasn't quite to standard either, we returned one day to unchanged towels, unemptied bins and no supplies for the hospitality tray. I'd also add to this that since the rooms open straight onto the outside and the weather was very wet and muddy, some degree of sweeping wouldn't have hurt.
We also noted a few defects like loose plug sockets, a rattly air con unit, etc. All in all, just about adequate for the money but room for improvement.
On the plus side, the room and bathroom were spacious, and the staff helpful, although with limited English, and there was ample free parking, which makes it a great base for a driving holiday around the area.
We did not use the restaurant at all.

6/10

Pleasant

24 May 2012

Verified traveler

Not much space or comfort

We had booked a triple room as we had 3 adults. One adult was sleeping on the floor on a pull out single mattress tha filled the only space left in the room. Not much for comfort

10/10

Exceptional

16 Jul 2026

Sophie

Parfait rien a redire
Literie top
Qualité prix très bien

4/10

Poor

06 Jul 2026

Estelle

Odeur très désagréable dans la chambre
La Clim fait du bruit mais ne fonctionne pas
Salle de bain très très vétuste

Partner

10/10

Exceptional

20 Jun 2026

Laurent

Le lit est bien grand. Il manque des prises de courant aux chevets.

Partner

6/10

Pleasant

20 Jun 2026

ISABELLE

J'ai été déçue par le soin apporté à la chambre: - la bouilloire est très poussiéreuse, j'ai remarqué des toiles d'araignée au plafond. Les wc ne s'évacuent pas correctement. C'est dommage.

Self

8/10

Excellent

19 Jun 2026

Marie-Pierre

Un grand lit, une grande chambre pour un hôtel. Ce rapport qualité prix était très correct. L'étoile qui manque est simplement pour le fait qu'il est visible que le revêtement autour de la 1/2 baignoire, la moquette, les extérieurs... ne sont pas d'hier.
Étonnant aussi qu'il y ait si peu de monde aux mêmes heures au p'tit dej. Tant mieux pour moi, je n'aime pas la foule

Pet

10/10

Exceptional

14 Jun 2026

JEAN MICHEL

Tres non jotel.
Chambre nickel et fonctionnelle.
Rapport qualité / prix très bien

Partner

8/10

Excellent

28 May 2026

Patrick

Correct
Sauf le gardien de nuit, il lui faut 35 minutes pour répondre et ouvrir la grille car il dort et a du mal à se réveiller

Partner

10/10

Exceptional

24 May 2026

André

C'est dommage que la climatisation ne fonctionnait pas ! Tout le reste était parfait.

Self

8/10

Excellent

19 May 2026

emmanuel

bien

Friends_and_family Friends

8/10

Excellent

13 May 2026

CEDRIC

RAS

4/10

Poor

19 Mar 2026

Gaetan

On entend les voisins de chambre comme s’ils étaient dans la même pièce.

Self

8/10

Excellent

27 Feb 2026

Patrick

Personnel très agréable

Self

8/10

Excellent

12 Feb 2026

david

Ras

Business

6/10

Pleasant

10 Feb 2026

Yann

Nourriture (dîner) pas assez chaud. Pizza réchauffer au micro onde

6/10

Pleasant

22 Jan 2026

Arnaud

Malheureusement, les systèmes de chauffage/ ventilation ne sont pas bons. Les chambres restent humides dès lors qu'on utilise un peu la salle de bain, la ventilation/chauffage ne marche pas bien. On alterne entre trop chaud ou trop froid/ humide. Accueil très variable selon le personnel (certains très sympa d'autres moins). Petit dejeuner fort appréciable (variété et qualité), restaurant en surgelé déclaré (ca fait le job)

Self

10/10

Exceptional

18 Jan 2026

FABRICE

Très bien accueilli par l'hôtesse d'accueil
Une chambre à la hauteur de mon attente

Self

8/10

Excellent

14 Dec 2025

Etienne

Je n'ai pas d'animal de compagnie . Chambre propre et agréable, mais il y avait une odeur de toilette malpropres là ou se trouvait l'acceuil et la salle de petit déjeuner

Self

4/10

Poor

24 Nov 2025

Alexandre

Pas d isolation sonore avec les chambres attenantes
On avait l impression d être avec eux
Il a fallu que je sorte à 1 hop du matin faire cesser le bruit

Business

10/10

Exceptional

23 Nov 2025

Jean-marie

Oui la chambre était bien le personnel sympa

Friends_and_family Family

6/10

Pleasant

21 Nov 2025

Cyrille

Hôtel vieillissant mais propre

6/10

Pleasant

06 Nov 2025

Sébastien

La litterie était sale (poils), la salle de bain présentait des dysfonctionnements (chasse d'eau & baignoire) avec beaucoup d'entartrage et la soirée étape ne valait pas le prix payé.

Business

8/10

Excellent

29 Oct 2025

Valérie

Chambre communicante donc beaucoup de bruits venant de la chambre d'à côté même si la perte était fermée à clé

Business

6/10

Pleasant

17 Sep 2025

Søren

Ok i en snæver vending.

Morgen maden så lidt træt ud på dag nr. 2. Rengøringen var ok. Nemt at køre til og fungerede godt for os der var på gennemrejse.

Partner

4/10

Poor

07 Sep 2025

Guillouard

Pas tre prope

6/10

Pleasant

13 Aug 2025

Laurenzo

Convenable

Business

8/10

Excellent

28 Jul 2025

Myriam

Emplacement calme et propre, pour séjour court. Très bon petit déjeuner, beaucoup de variétés.

6/10

Pleasant

04 Jun 2025

Wilfrid

Personnel très sympathique.
Pas de restauration le soir...
Peu de choix au petit déjeuner...
Isolation phonique médiocre...

Business

6/10

Pleasant

16 Apr 2025

Matthieu

Merite pas toutes ses étoiles ?

Quand ln ferme la porte de la chambre le mir bouge, 2 cm de jour entre la porte et le bati, on sais quand il fait jour. Les gens fumes sur le parking et nous sentons lodeur dans la chambre, pas de lumiere dans la salle de bain.

Business

6/10

Pleasant

26 Mar 2025

thierry

BOF!!!!!!

La qualité de l'accueils et du service pas top, il a tout de même fallu que je retourne 5 fois pour un problème de carte qui n'ouvrais pas la chambre. Une première fois la personne de l'accueils c'est déplacé avec son ordi au bout de 2 fois. le soir après le repas 3 fois je suis descendu à l'accueils, au final ouverture de la chambre avec une clé (très difficile à ouvrir) Bref, le repas du soir lamentable, un seul choix entrée, plat, dessert. De plus l'entrée une tartelette à l'oignon + salade verte et en plat lasagne à base de légumes......... de la viande haché aurait été plus judicieux. Qui s'occupe des choix de plat ???? Je me souvient d'avoir fréquenter d'autre Campanile ou les choix culinaire était largement plus fournie et diversifier. Pour le buffet petit déjeuner était mieux.

Self

8/10

Excellent

16 Mar 2025

Axel

Personnel aimable est accueillant, petit contre temps à l’arrivée mais régler dans aussitôt, manque d’une brosse pour les toilettes ainsi qu’une télé un peu plus moderne.

10/10

Exceptional

05 Mar 2025

patricia

Tout s'est bien passé, hôtel conformable

Business

10/10

Exceptional

21 Feb 2025

patricia

Bon hotel

Hotel convivial, bien placé

Business

4/10

Poor

07 Feb 2025

Verified traveler

Pour les moins exigeants

Les chambres mériteraient d'être rénovées. Le restaurant ne propose que des plats surgelés et le personnel est loin d'être professionnel

Business

6/10

Pleasant

01 Jan 2025

Joop

Das fruhstuck war nicht gut, so gab es keine eier und alttes brot, wenig varieteten zum wahlen, der contactperson gab als erklarung das es sei der ende dezember
Den selbe contactperson rauchte eine zigarette mit der tur offen who durch es kalt wurden im frustuckraum
Um 10 uhr kam der putzfrau plotzlich in unsere hotelzimmer, ohne warnung........?

8/10

Excellent

21 Nov 2024

jerome

Dommage que le restaurant ne fonctionne pas le soir, à part des plats surgelés proposés pas d'offre de restauration. La literie mériterait d'etre changée, elle n'est plus très neuve.

Business

4/10

Poor

10 Nov 2024

eric

A fuir

Placé dans une zone industrielle cet hotel est loin de tout. Bref me cadre va avec la qualité de l’hotel . Tout y est mediocre . Du service, aux chambres vétustes, serviettes qui ne sèchent pas , douche ou un filet d’eau coule , tout bouché par le calcaire ….et pour couronner le tout …le petit déjeuner où il manque de tout ! Bref il a été figé dans les années 90….mais depuis les standards de qualité ont évolué !

Friends_and_family Family

6/10

Pleasant

06 Nov 2024

Saint-Maxin

pas de restauration sur place, cela n'est pas digne pour un hébergement à ce prix
A déconseiller sauf à piqueniquer dans la chambre

Business

4/10

Poor

23 Oct 2024

PASCAL

Plus de campanile fini

Catastrophe interphone extérieur défectueux, apel téléphonique sans réponse, attendre une personne qui rentre en même temps, acceuil froid m informe qu'il attendait personne et qu'il allais partir, pas de réservation pour moi, ne peut rien faire malgré mon numéro de réservation confirmé, recherche de paiement sur mon compte bancaire bien débité mais rien à faire pas de réservation possible au bout de 30 minutes la personne à appelé un responsable qui l'a guidé dans les recherche via expédia et non hôtel com qui a fini par trouvé et à rentré des coordonnées sur son ordinateurs. Pauvre gars J aurais pas voulu être à ça place quand tu lui dit ça doit être un bug chez vous.... Les chambre ça été malgré serviette taché et pas du tous de savon et champooin heureusement J avais ce qu'il fallait..... Pour le petit déjeuner c est de pire en pire pour les campaniles 13€ pour du jambon pas chère et de mauvaise qualité ju d'orange ba de game, croissant de grande distribution ba de game pas d œuf....... Enfin J ai connu les campaniles de qualité après plusieurs campanile de fait c est fini j'irai dans les BB hotel meme genre un peut mieux en qualité désolé

Business

6/10

Pleasant

19 Aug 2024

Michel

Lens

Séjour convenable juste pour dormir.
Le service nettoyage est inexistant. Il semble que la femme de ménage était absente. Le ménage n'a pas été dans la chambre c'est à dire que les serviettes de bain n'ont pas été changé, que le lit n'a pas été refait. C'est tout de même un minimum pour une prestation qui est obligatoire et en plus payé.
Par conséquent, le tarif de la chambre est bien trop chère pour la prestation reçue.
Pas conséquent, j'estime avoir un dédommagement.
dans l'attente de vous lire,
M; Falconi

Partner