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Quality Inn Parkersburg North-Vienna

Parkersburg - WV · United States

401 37Th StreetView location

7.0/10Very good613 Reviews
Cleanliness7.4/107.4
Service7.8/107.8
Comfort7.8/107.8
Condition7.0/107.0
Location8.2/108.2
Neighborhood8.0/108.0
Quality9.0/109.0
Value7.6/107.6
Amenities6.4/106.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quality Inn Parkersburg North-Vienna

Rest and refresh at the 100 percent smoke-free Quality Inn Parkersburg North-Vienna hotel in Parkersburg, WV. We are near Blennerhassett Island Historical State Park, Parkersburg Art Center and Actors Guild of Parkersburg.

Get ready for the day with such amenities as free WiFi, free ample parking, free hot breakfast, business center and indoor heated pool. Behind every great day is a great night in your guest room, which features a refrigerator, microwave, coffee maker and hair dryer.

Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. At least 1 adult 21older must be in each room. CC and ID required at check-in. Refundable USD100 deposit required of cash-paying guests.

Read more about this hotelShow less

A stay at Quality Inn Parkersburg North - Vienna places you in the heart of Parkersburg, steps from Ohio River Valley and 5 minutes by foot from Grand Central Mall.

This hotel is 0.5 mi (0.9 km) from Regal Grand Central Mall and 1.1 mi (1.7 km) from 12th Street Park. Make yourself at home in one of the 76 guestrooms featuring refrigerators and LCD televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: USD 150.00 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a smoke detector and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    21
  • Optional fees
    • Early check-in fee: USD 25.00 (subject to availability)
    • Late check-in fee: USD 35.00 for check-in between 3:00 AM and 3:00 PM
    • Late check-out fee: USD 35.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Ohio River Valley 0.1 km / 0.1 mi
Grand Central Mall 0.4 km / 0.3 mi
Regal Grand Central Mall 0.7 km / 0.5 mi
12th Street Park 1.8 km / 1.1 mi
Minibel Golf Course 3.4 km / 2.1 mi
Julia-Ann Square Historic District 3.5 km / 2.2 mi
Spencer's Landing 3.7 km / 2.3 mi
Spencer Park 3.8 km / 2.4 mi
Sumnerite African-American History Museum and Multipurpose Center 3.8 km / 2.4 mi
Camden Clark Medical Center 3.8 km / 2.4 mi
Vienna City Building 4 km / 2.5 mi
Oil and Gas Museum 4.5 km / 2.8 mi
Ohio Valley University 4.6 km / 2.9 mi
Jackson Memorial Park 4.6 km / 2.9 mi
Smoot Theater 4.6 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • MasterCard
  • Visa
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Laundry service
  • Smoke detector
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
Show 19 more facilities & services
  • Gym
  • Newspapers
  • Clothes dryer
  • BBQ facilities
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Indoor freshwater pool: 1
  • Game roomExtra charge
  • Hot tub
  • Breakfast
  • Non-smoking establishment
  • Fitness
  • Horse ridingExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 24 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    Show all 13 amenities
    • Satellite TV
    • Cable TV
    • TV
    • Bathroom
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Parkersburg North-Vienna

    DOUBLE KING BED NON SMOKING

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Satellite TV
    • Cable TV
    • TV
    • Bathroom
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Parkersburg North-Vienna

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 24 m²DBL.2D-NM
    DOUBLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Bathroom
    • Direct dial telephone
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    Show all 13 amenities
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Cable TV
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Parkersburg North-Vienna

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Room amenities

    • Wi-fi
    • Bathroom
    • Direct dial telephone
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Cable TV
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 24 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Bathroom
    • Ironing set
    • Individually adjustable air conditioning
    • Cable TV
    • Satellite TV
    Show all 13 amenities
    • Wi-fi
    • Individually adjustable heating
    • Safe
    • Direct dial telephone
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Parkersburg North-Vienna

    DOUBLE WITH DOUBLE BED

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Bathroom
    • Ironing set
    • Individually adjustable air conditioning
    • Cable TV
    • Satellite TV
    • Wi-fi
    • Individually adjustable heating
    • Safe
    • Direct dial telephone
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Parkersburg North-Vienna

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 24 m²DBL.DB-1
    DOUBLE WITH DOUBLE BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Cable TV
    • Satellite TV
    Show all 13 amenities
    • TV
    • Direct dial telephone
    • Bathroom
    • Wi-fi
    • Individually adjustable heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quality Inn Parkersburg North-Vienna

    DOUBLE WITH DOUBLE BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-1

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Cable TV
    • Satellite TV
    • TV
    • Direct dial telephone
    • Bathroom
    • Wi-fi
    • Individually adjustable heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quality Inn Parkersburg North-Vienna

7.0
Very good
613 Reviews
Cleanliness
7.4 /10
Service
7.8 /10
Comfort
7.8 /10
Condition
7.0 /10
Location
8.2 /10
Neighborhood
8.0 /10
Quality
9.0 /10
Value
7.6 /10
Amenities
6.4 /10
100 reviews shown
2/10
Poor
06 Aug 2026
Peter
The hotel didn't honor my reservation through Expedia. They were overbooked. My reservation was for one night stay. I figured they got last minute requests from construction workers looking to spend the week and bumped my family out. Very unscrupulous organization.

Expedia is no better. They have been dragging there feet to produce a refund. I will not use Expedia again.
2/10
Poor
31 Jul 2026
Donald E.
Booked via Expedia but the hotel didn’t have the reservation
4/10
Poor
29 Jul 2026
Melody
Did not end up staying. Car broken down in parking lot with weeds growing around it. Very old and run down. Shower was disgusting. If you’re homeless and want a place to stay then this is the place for you.
4/10
Poor
23 Jul 2026
Scearia
Room was freshly painted and smelled like paint, the whole 3 days we were there. The staff walked into our room at 8 pm on the second night and said or room was supposed to be vacant, breakfast was passable. Pool closed due to renovations. No elevator had to carry all our stuff up to the second floor. Air unit was good very cold.
8/10
Excellent
21 Jul 2026
Tram
Breakfast was good & the room was good quiet
Friends_and_family Family
2/10
Poor
21 Jul 2026
Deborah
Bathroom clean but carpet filthy, my white footies were black on bottom after walking just a few hours on it. The bed was a boxspring with a thin foam mat on it. The pillows were 3 square things. But the swimming pool was nice.
2/10
Poor
19 Jul 2026
Bryana
Booked through Expedia. Got there and they didn't have my reservation, gladly left instead of being upset because it was not a nice hotel.
10/10
Exceptional
08 Jul 2026
Selina
Loooved the pool. Clean room, friendly staff.
Partner
10/10
Exceptional
07 Jul 2026
Martha
LOVELY HELPFUL PEOPLE





MACKEYS
Partner
10/10
Exceptional
05 Jul 2026
Catherine
Clean rooms. Comfy bed. Helpful staff.
Partner
6/10
Pleasant
05 Jul 2026
mike
Bad smell during check in and hallways, dirty tub black out curtains back was peeling off letting light in.

Positive lots of pillows on the bed and conformable beds
Partner
8/10
Excellent
05 Jul 2026
Leann
Very courteous staff, clean.
Partner
10/10
Exceptional
24 Jun 2026
David
All was good. Rooms well kept, and Staff very helpful!
Family
2/10
Poor
17 Jun 2026
Michael
Terrible stay the smell in the room paint peeling off bathroom ac made noise all might carpet sticky absolutely Terrible never again
Partner
6/10
Pleasant
15 Jun 2026
Michele
Shops within walking distance.
Partner
6/10
Pleasant
10 Jun 2026
Jeffrey
I
4/10
Poor
06 Jun 2026
Amy
Rooms need updated hair on the wall in the bath tub and in the bed
Friends_and_family Family
10/10
Exceptional
02 Jun 2026
Carla
Sam is wonderful!!
Partner
6/10
Pleasant
31 May 2026
patrick
Close to my destination
Self
10/10
Exceptional
19 May 2026
Joyce
The property was under construction, so things were bound to be notbas good during that time. The staff was great, and everything was clean. We even got into the pool which was huge & very nice! It was in a good spot for us to go to everything we needed.
We only had an issue with the heat & air noise they made all the time. I'm sure that is going to be fixed during the construction currently happening.
We would definitely stay here again.
4/10
Poor
18 May 2026
Beverly
They just renovated the breakfast area, but the rooms were in need of complete renovation. The furniture was old, and the bedding needed replaced. Carpets in hallways were stained. Not up to standards of some Quality Inns. Staff was friendly and worked with what they had.
Partner
4/10
Poor
18 May 2026
MARIA
scratch up furniture, missing pieces hall way carpet full of stains.
Friends_and_family Friends
2/10
Poor
03 May 2026
Jessica
Staff was rude told my 14 year old was to big for bed
8/10
Excellent
26 Apr 2026
Paul
Beautiful place. Staff was friendly
Partner
4/10
Poor
25 Apr 2026
Jean-Gabriel
The breakfast was ok, the staff (the owner) has been great. That said, the room was disgusting. Stains on the walls and the bed, and the floor.
10/10
Exceptional
24 Apr 2026
Robert
Nice basic lodgings at great price. Walk to various restaurants. Operators friendly and charming
8/10
Excellent
20 Apr 2026
Barbara
It was nice
2/10
Poor
17 Apr 2026
Rebecca
I would never ever stay here again. There were holes in the wall. The room was extremely dirty. They only turn the heat on in the pool if you give them notice ahead of time... and after seeing the condition of the rooms I wouldn't trust the pool. Our room even included exposed wiring! We took one look and checked back out. Expedia helped us get refunded but the hotel would not refund the first night even though we didn't stay. It was an epic fail. Avoid!
Family_with_children
10/10
Exceptional
11 Apr 2026
Tim
Nice breakfast and comfortable stay.
Family
8/10
Excellent
17 Mar 2026
Robert
Hotels clean the room was clean, but my bed was very small
2/10
Poor
11 Mar 2026
Hope
The hotel under construction everything mess ! I was not informed or I won’t not booked there ! Staff not friendly ! The ac heat barely worked ! The hotel just look like abandon ghost hotel needs updated which guess why under construction !
2/10
Poor
18 Feb 2026
Lisa
It eas awful mo breakfast no pool and the room was stinky. Plus parking lot and sude waljs were icy and snow covered and dangerous . Im handicapped and almost fell 2 times oin the parking lot. I had a 6 day reservation but checked out after first night and went to the hamptom where i had a beautiful experience
Family
6/10
Pleasant
17 Feb 2026
Heather
The man at the front desk gives 100% and then some! EXTREMELY courteous! I was disappointed that both the pool and breakfast areas were not usable due to construction. I REALLY believe the hotel should update that fact for any perspective guests. The reason I chose that hotel was because my daughter was having surgery the following day and I knew she would feel bad for a week or so….i thought some pool time would be perfect little break beforehand. Simply put….i didn’t really get what I paid for, because I absolutely would have chose another hotel if I had known the pool was off limits.
Friends_and_family Family
4/10
Poor
15 Feb 2026
Kristina
Room neglected and not clean or in good repair. Pool and breakfast area closed without notification until we checked in.
Friends_and_family Family
6/10
Pleasant
15 Feb 2026
Tabitha
Amenities were not available due to renovation. This was not advertised. They also deactivated our room keys before checkout. Disappointed at best.
Leisure Partner
2/10
Poor
09 Feb 2026
Christina
Door was locked, no breakfast it’s all being remodeled, and the pool is full of clutter like storage. Falsely advertised.
Business Family
8/10
Excellent
04 Feb 2026
Shannon
Staff was very friendly and helpful, room was clean overall nice stay.
Business Self
10/10
Exceptional
27 Jan 2026
Charlottr
Yes
6/10
Pleasant
15 Jan 2026
Adam
Room was okay, poorly maintained. Shower water was lukewarm at best and very easy to slip on shower floor. And, at check in and check out it took around 15 minutes for someone to come to front desk for assistance.
Business_and_leisure
10/10
Exceptional
06 Jan 2026
Ryan
Very nicely staffed and well up kept
Leisure Partner
10/10
Exceptional
05 Jan 2026
John
Quietness. We stay here once a month while visiting our grandchildren. Clean, great breakfast and above all nice and quiet.
Leisure Partner
2/10
Poor
01 Jan 2026
Faon
Did not let me check in due to the fact I have a service dog. Completely dehumanizing and illegal. Guy at the front desk did not show any compassion. He reminded me of Pearcy in the move \"The Green Mile\". I did not press the issue with them. I am not going to stay anywhere i am not welcome. Still waiting on a refund. Needless to say I would not recommend this hotel to anyone; especially people that care about others.
Leisure Family
2/10
Poor
29 Dec 2025
Ethan
Both me and my daughter got bed bug bites
8/10
Excellent
18 Dec 2025
Burton
Great value at a great location. Breakfast was surprisingly nice too!
Partner
8/10
Excellent
15 Dec 2025
richard
Price
Leisure Partner
6/10
Pleasant
10 Nov 2025
Mary Beth
This hotel was suitable for an overnight stay. It is close to several restaurants and a large mall.
The lobby was fine, some snacks are on display for purchase and a large beverage cooler has several drink options for purchase as well.
The pool area is located right behind the check in counter. Unfortunately, the pool heater was broken while we were there and the water was very cold! The owner did turn on the heaters in the room and my kiddos didn't mind the cold water but we didn't stay in very long.
The room was a nice size room with two double beds that seemed small. Nice sheets and blankets, no complaints about the pillows or bedding. The website stated there was an option of a roll away baby crib but the man at the front desk said they did not offer that and seemed confused by the request. There were only two towels available in the bathroom and they were very tiny, one had a hole in it.
Our TV did not work.
The room was semi-run down but like I said, for overnight it was fine.
The breakfast was good and there were a lot of options.
Friends_and_family Family
2/10
Poor
03 Nov 2025
Andrew
Bathroom was bad. Pool closed. Cancelled room.
Business_and_leisure Family_with_children
6/10
Pleasant
12 Oct 2025
Theresa
Breakfast was good. The pool was cold. We didn't use because it was cold.

We had issue with first room and requested to another room. It's under new management and they are trying to improve place.
Leisure Partner
10/10
Exceptional
03 Oct 2025
David
Good
Leisure Family
2/10
Poor
02 Oct 2025
William
Never got to check in staff was extremely rude. I didn’t realize I had lost my wallet at the convention and the person I was with was under 21 so they wouldn’t accept his ID wasn’t willing to work with me at all or let me get my money back so I paid for a room they refused to let me in.
Partner
10/10
Exceptional
28 Sep 2025
RUSSELL
Great location! Red Lobster on one side with Dunkin Donuts beside it, Outback Steakhouse on the other side of the hotel and behind the steak house is a good sized mall. The room disappointed but it is an older property so the rooms and bathroom is tight. The problem I had with the room I was in was the fixtures were pited and dull, not at huge deal but the sink fixture was loose as well as the bathroom door handle and the toilet seat. Small stuff but it adds up, then there was food left in the freezer compartment of the fridge, still adding that the ice bucket was sticky like it hadn't been washed recently and the art work needed dusted. Oh, i just remembered the shampoo dispenser was empty.
Business
4/10
Poor
21 Sep 2025
Laura
Very old... worth about $70
Partner
2/10
Poor
19 Sep 2025
Jeno
Dirty, Noisy and Poor Customer Service 👎
Leisure Family
4/10
Poor
14 Sep 2025
Donna
The room was in need of updates. The bath had corroded handles and noisy plumbing. The mattresses were very soft and no support. We did not take advantage of the breakfast area, so no review for that area.
Leisure Partner
6/10
Pleasant
14 Sep 2025
Carol
The staff was attentive and very nice but the facilities are dated and not as clean as I expected. As an example:
In our room the shower curtain rod was not securely attached to the wall and the mirrors were smeary.
I also noticed there was dust and crumbs around the edges of the carpeting by the walls and crumbs under the seat cushions on the sofa.
Business_and_leisure Family
10/10
Exceptional
08 Sep 2025
james
Great staff
10/10
Exceptional
07 Sep 2025
Ashley
Nice friendly people
Friends_and_family Family
6/10
Pleasant
07 Sep 2025
Kathleen

Hotel needs work

I had stayed at this hotel years ago when it was an Amerihost. It looked like the hotel had not been updated since then. The carpet in the room was filthy and the furniture was worn. The bathroom fixtures were all corroded. Everything need updated.
Self
4/10
Poor
05 Sep 2025
Melissa
I thought I made a good choice to stay at the quality inn but the pool heater wasn't working, 1 of rooms the room stunk like mildew, the mirrors were dirty, the housekeeper decided to yell at my kids about a towel because her bathing suit bled on the towel and breakfast wasn't good. This has got to be the worst experience staying in a hotel. Most hotels are accommodating but not this one. I will not be back.
Leisure Family_with_children
8/10
Excellent
31 Aug 2025
Robert
Easy to get to. What I didn't like was soap too small for hands and shower.
Business Partner
10/10
Exceptional
25 Aug 2025
Michael
Great place for the price point! Awesome staff
Business_and_leisure Family
6/10
Pleasant
20 Aug 2025
Mary
This is an older motel in a convenient area of Vienna that needs updating. Our room was very humid and smelled of chlorine. The staff was very helpful and so kind to folks at the morning breakfast.
Leisure Family
10/10
Exceptional
19 Aug 2025
Darrel
Other than the swimming pool being cold enough to do a polar plunge in. It’s a fantastic place to stay very clean and very friendly.
Leisure Friends
2/10
Poor
17 Aug 2025
Melissa

Terrible.

There was no water. The toilets was brokwn. No washcloths. It smelled and had roaches. They made sure we for 2 rooms because of protocol and regulations but didn’t care about no water or poor conditions of room. There was always a worker standing by our room listening in. They charged me 2times on separate cards. He said the first one didn’t take but it did. Had to leave and get a new room. Waiting for refund
Friends_and_family Family
10/10
Exceptional
16 Aug 2025
Cheryl
Great breakfast, microwave and fridge in my room and super friendly staff. Unfortunately the indoor pool is unheated. Pump to be fixed
Business Self
6/10
Pleasant
15 Aug 2025
Verified traveler
The two female receptionist were very friendly, breakfast was nice, and the bed was comfortable. There were a few spots on the sheets and towels. Unless you specifically ask for room service (new sheets, towels, etc) they will not come into the room. If you are handicapped, please make sure you ask for the ground floor. The hotel does not have an elevator.
Friends_and_family Family
8/10
Excellent
15 Aug 2025
Amanda
Would recommend
Leisure Partner
10/10
Exceptional
13 Aug 2025
Darrel
Stay went really well. And moving forward when I visit the area this is where I’ll be staying.
Leisure Friends
10/10
Exceptional
10 Aug 2025
Teressa
Wonderful place amd i will stay again.
6/10
Pleasant
05 Aug 2025
DAVID
We both loved the selection of foods on the breakfast bar. And some items were different on the second day!
Leisure Family
2/10
Poor
02 Aug 2025
Laurence
The stay at this quality inn was terrible. The room had not been cleaned, holes in the towels, stains on the rug throughout the hotel, terrible breakfast. DO NOT STAY.
Leisure Self
2/10
Poor
01 Aug 2025
Ronald
One of the worst stays in a long time. Room had a mild/air freshener/cleaner smell that was offensive. Had to by a room sanitizer to try and survive the night. Toilet seat was broken, bathroom faucet was caked with something unidentifiable, desk chair was dirty, etc. I will be avoiding Quality Inns for future reservations! Expedia should remove this hotel from your offerings.
Leisure Self
6/10
Pleasant
30 Jul 2025
Amy
Seemed like alot of people hanging around the parking lot.
Leisure Family
6/10
Pleasant
30 Jul 2025
Jaime

Nice place, bad communication, amazing front desk

This is a great hotel. However, if u dont book with credit card make sure u bring $250 for a cash deposit refundable at end of stay. My fridge didnt work no freezer n fridge either. Poor communication with staff no English. Emptied own trash and got new towels everyday from housekeeping. I was 23min late checking out due to cleaning room up and having to fill coolers with ice. When i went to checkout and get deposit back.and was charged $35 for late checkout. Smh
Self
6/10
Pleasant
19 Jul 2025
Stephanie
The bathroom was not very clean, and the pool did not look pleasant. I was awaken by two men talking loudly outside our window at 6:30 A.M.
Leisure Friends
6/10
Pleasant
30 Jun 2025
Verified traveler
Room was not turned over properly. We had no toilet paper, shampoo, or clean sheets. They just came in and remade beds. The sheets and pillow case were dirty. Called down to desk to get stuff and they never showed up had to walk down and get it ourself.
Friends_and_family Friends
6/10
Pleasant
29 Jun 2025
Jasmine
It served its purpose. We only stayed one night. The room was not clean the carpet had spots where it looked like food had dried up and been there for days. The carpet border was coming off the walls. The paint above the shower head was completely peeling off the wall.
Business Family
2/10
Poor
29 Jun 2025
STEVE
Facility was filthy. Left note for housekeeping that we were out of shampoo. Nine was left. Carpet was filthy and left black stains on our feet. Would not reommend this facility
Business_and_leisure Family
2/10
Poor
29 Jun 2025
Stephanie

Never again

Front desk was rude, room was dirty, no ice in the hotel, fridge didn't work.
Partner
8/10
Excellent
27 Jun 2025
Irene

Good for what it is.

The bedroom and bathroom were both clean. Air conditioner worked well. Breakfast was hot and an easy choice when on the go.
It is a budget type hotel so keep that in mind when booking.
Friends_and_family Family
10/10
Exceptional
27 Jun 2025
Kelley
I had a great stay...loved the pool
Leisure Partner
2/10
Poor
22 Jun 2025
Lisa
Room was dirty Fridge didn’t work. Smelled horrible
Leisure Friends
4/10
Poor
15 Jun 2025
Verified traveler
The hotel was really hot in the hallways. And Saturday night and Sunday morning it smelled like sewer. The water smelled like sewer.
Friends_and_family Family
10/10
Exceptional
14 Jun 2025
Raymond
The Gentleman at Reception was friendly and helpful with his knowledge of ‘eating places’, for us.
The heated Pool was a brilliant addition to the Hotel and the cooked breakfast was great to start our day
Partner
6/10
Pleasant
05 Jun 2025
Annissa Lynn
It supplies a bed and a shower. I enjoyed it.
Leisure Family
6/10
Pleasant
28 May 2025
Courtney
There was no shampoo or conditioner in the shower and the guy at the front desk was abrasive.
Leisure Family
2/10
Poor
22 May 2025
Andrew
I didn't like. They kept my deposit for absolutely no reason I reserved for two adults, 2 adults stayed there. Just to be informed my $150 deposit was kept due to them saying it was reserved for 1 person. Completely disgusted with this place. 100% disgusted
Business_and_leisure Family_with_children
6/10
Pleasant
14 May 2025
Lynn
Nothing was great about it. Was laying in bed and you could see behind the nightstand, and there was cut a paper all over the floor, refrigerator was dirty, just had basic cable, air conditioner, and heater didn’t work, curtains need replaced badly
Business Self
10/10
Exceptional
02 May 2025
Joe
Hotel was mostly clean, one minor spot was missed in our room. Breakfast was excellent, staff was friendly. Great price for a great hotel.
Business_and_leisure Partner
6/10
Pleasant
28 Apr 2025
Maghee

Get what you pay for

This hotel is old and has not been updated ever. We had to switch rooms due to the toilet constantly running but you get what you pay for it was not expensive. Pool was gross as i doubt they check water or add chemicals but was warm. Beds were comfortable and pretty good
Friends_and_family Family
8/10
Excellent
27 Apr 2025
John
Always an enjoyable stay. Great breakfasts
Leisure Family
6/10
Pleasant
22 Apr 2025
Craig
Lots of dinning options ..... Every garbage bin was overflowing and hasn't been emptied in days.
Leisure Friends
10/10
Exceptional
12 Apr 2025
CJ
The staff was great. Breakfast was delicious. Great Hotel to stay at.
Leisure Partner
6/10
Pleasant
06 Apr 2025
Nadine
The staff was very friendly and helpful. The pool looked nice but no hot tub as in pics online still. Within walking distance of dining and shopping. Cleaning could be better. Found a used cloth hanging in shower. Blood stain on bed sheet. Door to room did not close unless pulled out pushed hard.
Leisure Family
10/10
Exceptional
24 Mar 2025
oscar
Nice
2/10
Poor
24 Mar 2025
David
The only redeeming feature was the location.
The bathroom had one small bar of soap for both the shower and sink. The finish on the tub is cracked and coming off. The toilet was loose and the seat needed replaced. The quilted comforter had lost pieces of its cover in several places. The USB ports on the bedside table were inoperable.
The HVAC intake vent needed cleaned very badly. The curtains over the HVAC were stained from the dirty air. The television had multiple gray lines across the screen and was not watchable. The vestibule door in the hallway going to the parking lot was propped open, allowing outside air into the main hallway. The cigarette disposal container by the door was never emptied and was crammed full. The towels and wash cloths were cheap and worn out. The iron is damaged. Only two mismatched hangers in the closet.
The entire property needs to be refurbished. Although advertised, there was no hot tub. We have pictures that can be sent at your request.
10/10
Exceptional
23 Mar 2025
Amy
Unnecessary trash and cigarette butts. Not property’s fault. Guests just being lazy
Leisure Partner
10/10
Exceptional
05 Mar 2025
Raymond
Everything was as it was described on the Internet. The people were friendly and kind. The pool was clean. The towels were ready for us when we got out of the pool. The room was cozy and clean, and the environment was lovely.
Friends_and_family Family
4/10
Poor
01 Mar 2025
Verified traveler

Needs some work

Outdated and rundown. From employees arguing with people in the room across the hall and police coming, it was not a very restful stay.
Friends_and_family Family
8/10
Excellent
14 Feb 2025
Steven
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Leisure Partner

Location & surroundings

Quality Inn Parkersburg North-Vienna
401 37Th Street, Parkersburg, United States

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Quality Inn Parkersburg North-Vienna

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