Hilton Garden Inn Tampa North

United States , Tampa - FL
Tampa, 13305 Tampa Oaks Blvd
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100 reviews shown

10/10

Exceptional

22 Mar 2026

Jaime

The front desk staff were amazing. And they didn't make me feel dumb when we couldn't turn on the shower or figure out the blinds. They were very helpful and we enjoyed our short visit. Thank you 😊

4/10

Poor

18 Mar 2026

Jonathon

Tub was peeling and a bit dirty at least it looked that way. Hole in walls. Power went out and there were no safety precautions in place. We had to go up six flights of stairs in pitch black. Back door had a sign that said “locked for safety” was not locked! Don’t recommend.

Partner

2/10

Poor

17 Mar 2026

Lacota

Dirty

10/10

Exceptional

17 Mar 2026

Andrea

Clean room, friendly staff.

Partner

6/10

Pleasant

14 Mar 2026

Susan

Don’t expect to be treated to anything extra, like a bottle of water ($2) or complimentary breakfast ($16). The room was not the one I reserved thru Hotels.com and bc it was a 3rd party booking the hotel could do nothing about it on their end. We were to have a junior suite. We were given a room with wheelchair accessibility, which we didn’t need. The bathroom did not have an exhaust vent to help prevent steam and cut down on odors. You could not hang a dress in the closet—it only had shelving half way down to hang shirts and pants (people in wheelchairs wear dresses sometimes). The lobby had a tv that could only be viewed by one table, which I thought strange. The mattress, linens, and pillows were comfortable, but the bedspread was scratchy. The tub shower hot/cold faucet setting needs fixed to be accurate and the hot temp needs turned down—it could scald someone. The location of hotel was very close to a Bob Evans & IHOP, which we ate at instead of the pricey hotel dining room. Location was convenient to 75, but pleasantly off the beaten path.

Friends_and_family Family

6/10

Pleasant

09 Mar 2026

Marjorie

The stay was ok. Bathroom was alright but saw a few things that could’ve been more cleaner. The beds were ok but for my liking it was super soft. For someone with a herniated disc or back problems the beds aren’t really ideal. Besides those minor issues it was a good stay.

Self

6/10

Pleasant

08 Mar 2026

Adrian

It’s a very old property and need some TLC, hallway carpet is filthy, furniture in the room is old and the price for the room should at least have free continental breakfast.

Friends

10/10

Exceptional

08 Mar 2026

Timothy

Clean rooms. Well maintained.

10/10

Exceptional

26 Feb 2026

Beckie

Staff was great! Everyone was very friendly! Room was clean. Overall it was a very good experience!

Family_with_children

10/10

Exceptional

23 Feb 2026

Luis

Stay was great

10/10

Exceptional

22 Feb 2026

Peacola

I loved everything about this hotel

10/10

Exceptional

18 Feb 2026

Michael

Clean rooms and staff was amazing.

Family

10/10

Exceptional

17 Feb 2026

Francess

The room was nice and clean. We also enjoyed having someone come and ask if we needed anything at breakfast. The hotel was very very nice!!!

Family_with_children

6/10

Pleasant

31 Jan 2026

Gillian

Although the hotel was very nice we booked because it was the only one with a hot tub. Of course it was out of order.

Partner

8/10

Excellent

30 Jan 2026

Julie

Nice Staff

Leisure Family

8/10

Excellent

25 Jan 2026

Bill

The room was great. The staff were very welcoming and helpful. I was disappointed that the stay did not include breakfast and breakfast menu was limited. And charged extra.

Business Self

10/10

Exceptional

25 Jan 2026

Kathy

Room clean, staff accomodating

Leisure Family

10/10

Exceptional

19 Jan 2026

Shelley D

The

10/10

Exceptional

16 Jan 2026

Deirdre

Clean rooms

Leisure Friends

10/10

Exceptional

11 Jan 2026

Cecilia

We enjoyed our stay with our two fur babies in tow. Our room was very clean and comfortable. The staff greeted us warmly and were all kind. Very nice accommodations.

Leisure Pet

6/10

Pleasant

11 Jan 2026

Lloyd

First let me say that the young lady that initially greeted us was delightful. This property is in need of updating. My wife was looking forward to soaking in the hot. Nope, heater not working and water level was very low. She thought she would take a dip in the pool. Nope, freezing cold. so she tough she would soak in the tub in our room. Nope, the plug did not work. She figured she would take a shower. Nope, the shower would not work. We asked to be moved to a different room which the delightful young lady at the desk moved us in short order. Next room most of the amenities worked. The fan in the bathroom did not work and it had about an inch dust in the vent. To sum it up, I do not recommend this property.

Partner

10/10

Exceptional

06 Jan 2026

Yvonne

Good stay, friendltly staff, amazing gym

4/10

Poor

04 Jan 2026

Jeffrey

I was very disappointed that the hot tub was out of service pool cold when I asked staff they new nothing about it one of the reasons I rented was because it had a hot tub and pool

8/10

Excellent

29 Dec 2025

Dale

Room was spotless.
Welcoming by staff was excellent.
Easy parking.
Great location to interstate.
Very quiet.
Lamps have limited electrical use outlets.
Ac outlets were loose.
Hotel needs to update usb charging ports.

Partner

10/10

Exceptional

28 Dec 2025

Jacquelyn

Breakfast was good. Plenty of parking. Room was clean and comfortable. Would stay again.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

cinthya

Room was okay but not the best

Leisure Family

2/10

Poor

21 Dec 2025

Hi. The stay was ok until my daughter slipped in the bathtub because there was no texture in the floor of the tub. The managers were informed. No one EVER called back after multiple calls were made to them. The manager, R, told me that he would approve a refund if Hotels submitted the request. The lack of concern and the failure to follow through says a lot. I’m highly disappointed in the Hilton brand. I’ve stayed at Hilton hotels for many years. This is the worse experience I’ve ever had. WE WILL NOT BE RETURNING.

Friends_and_family Family

8/10

Excellent

21 Dec 2025

charles

Everything was as one would expect which is a pleasant surprise with hotels these days.

Family

10/10

Exceptional

18 Dec 2025

Jennifer

Great experience

6/10

Pleasant

08 Dec 2025

Angela Yvonne

It was a good location.

10/10

Exceptional

03 Dec 2025

Mary

Friendly smiling staff

Leisure Partner

10/10

Exceptional

26 Nov 2025

Lori

This was a great place to stay. The staff was amazing

Leisure Partner

10/10

Exceptional

24 Nov 2025

Corianne

Breakfast was good. Got it on the run

Partner

4/10

Poor

21 Nov 2025

mary beth

Booked this location because of my grandsons birthday and this hotel said that they had a hot tub. Hot tub was not working and lots of construction/renovation going on. Big disappointment. Also tv was not working and it took well over an hour for someone to come up to the room to fix it.

Leisure Family_with_children

8/10

Excellent

15 Nov 2025

Toni

The staff was great! Friendly and courteous.

10/10

Exceptional

15 Nov 2025

Shane

Staff was amazing

Business

10/10

Exceptional

10 Nov 2025

regine

Good

10/10

Exceptional

09 Nov 2025

Renee

The room was clean, and the staff was amazing especially Tate he was awesome.

Leisure Family

10/10

Exceptional

07 Nov 2025

Jean

I felt completely comfortable there. Everyone working there was helpful and this hotel did not attract any loud or obnoxious guest.

Leisure Self

6/10

Pleasant

04 Nov 2025

Christopher

Room was clean. We booked this specific

4/10

Poor

03 Nov 2025

Glenn

Hotel was run down.

Business Partner

10/10

Exceptional

03 Nov 2025

Steven

Excellent breakfast!

Leisure Partner

10/10

Exceptional

29 Oct 2025

Marquise

The room was very great a

8/10

Excellent

27 Oct 2025

Max

Bathtub

The overall room was clean but it was the lttle things like the string for the shade was broken there was a little bug on the pillowcase and the tub had like diamond dirt stains like there was a mat down and was never cleaned out. But other that everything was good.

Self

4/10

Poor

26 Oct 2025

Katrina

Very disappointing for a Hilton. Our shower was rusted all over, the carpet was dirty and was coming up off the ground, the shower faucet kept dripping, and the sink leaked all over the counter. We decided to check out the pool outside, which was fine, except there were no towels outside and the water was frigid. The hot tub would have been great but of course it was out of order. They were doing construction in the lobby 24/7 when they should have been fixing the rooms. For the price we paid, this was a huge disappointment.

Leisure Family_with_children

2/10

Poor

26 Oct 2025

Mike

The hotel was under renovation which was not brought to my attention prior to booking
Hot tub was broken another thing not brought to my attention prior to booking and I booked it based on the hot tub others similar didn’t have one. Breakfast not free which I did know but their 16.95 for buffet was garbage selection and the menu was limited but eating in the lobby with construction work going on wasn’t really nice so we chose not eat there
Overall would not stay there again

Leisure Partner

6/10

Pleasant

14 Oct 2025

Engi

It was okay staff is not friendly

Leisure Self

6/10

Pleasant

13 Oct 2025

Kenneth R

It was just high priced for the lack of updates. Food was good and drinks were ok but it is not a bar restaurant style, it’s a cafeteria with a table for a bar. Also jacuzzi worked but didn’t heat up. Wasn’t terrible wasn’t great but have found better for less

Business

10/10

Exceptional

12 Oct 2025

Carmen

My stay was great everyone and everything was good!

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Margaret

Breakfast buffet on 10/12...everything was cold: eggs, sausage, gravy. Understaffed with just one sweet lady serving. No hot coffee twice. The hot tub was not heating...no sign. The people who work here were very nice. We had problems with our room shower...did not work in 402.and it was remedied and great service recovery.

Friends_and_family Family

2/10

Poor

05 Oct 2025

Linda

The hotel was filthy. Really really filthy.

Partner

10/10

Exceptional

27 Sep 2025

Frank

Great Place. Good value.

10/10

Exceptional

23 Sep 2025

Dale

My favorite hotel in Tampa.
Clean, quiet and close to the interstate.
Excellent staff!

Business

8/10

Excellent

21 Sep 2025

Antoinette

An excellent weekend getaway for the workers in your life. The grounds and lobby are a stunner so you feel like you’re in a little oasis away from the highway. Away from the noise. A wonderful and financially comfortable getaway for the 9-5er in your life

Self

10/10

Exceptional

14 Sep 2025

Jessica

Overnight visit

Great hotel and friendly staff. We will absolutely stay here again!

Friends_and_family Family

6/10

Pleasant

07 Sep 2025

Verified traveler

The rest of the party that had another room reserved showed to be told that the hotel had overbooked and they lost their room. But my family still had our reservation the next day, and the desk agent did what they could to make it up to us, but the agent my other party had the previous night did not, and they had to stay elsewhere. For our stay, the room was nice, but not clean or updated. The carpet in the room was sticky, the body wash was out, the ac woke me up at 4am with a high pitched screeching which I have a video of. The breakfast buffet was comped, but was the grossest hotel breakfast I’ve had. Tasted old and almost rotten, including the orange juice. It was a little annoying having the get a waitress for everything instead of being able to help ourselves like a normal hotel breakfast. Since we weren’t aware it was table service, we did not bring down our wallets for a tip. Our other party left their own review about their experience, even though they weren’t able to stay. I know this hotel is starting a remodel, which is definitely needed

Friends_and_family Friends

8/10

Excellent

06 Sep 2025

Jonathan

Perfectly adequate

Our experience was fine. Nothing extraordinary, but nothing terrible. The hotel seemed to have seen better days, showing wear and tear, but in their defense... it did look like they were about to begin a construction project. So hopefully, it's an awesome renovation.

The front desk crew was helpful and friendly. The dog area was nice, the pool was nice. The furniture and hotel overall were pretty well-worn, but our room was clean and we had no issues upon checkin or checkout. Location is good, great coffee nearby.

Friends_and_family Family

6/10

Pleasant

30 Aug 2025

Bonita

The hotel is just old.

8/10

Excellent

27 Aug 2025

Sarah

Most of the people working there were very kind and accommodating. Management was very efficient. I appreciate all of the efforts to make my stay comfortable.

Business_and_leisure Family

10/10

Exceptional

24 Aug 2025

alejandro

Great place

Leisure

10/10

Exceptional

23 Aug 2025

Clarita

Leisure Family

8/10

Excellent

22 Aug 2025

timmothy

10/10

Exceptional

17 Aug 2025

Amanda

Great staff, convenient and quiet location.

Self

10/10

Exceptional

14 Aug 2025

Katiria

Room were very clean

4/10

Poor

10 Aug 2025

charli

the staff were amazing. the ac unit was VERY LOUD at times and would wake us up throughout the night. The water in the shower was barely warm. We liked the place...just those 2 things kept it from being a 5

Leisure Family

6/10

Pleasant

05 Aug 2025

Viraj

The AC was making a lot of noise. So also the fridge. Just fix those and you will be fine

10/10

Exceptional

05 Aug 2025

Nabil

The place was spotless, I had to go from another hotel that was super dirty, moldy

Family_with_children

6/10

Pleasant

31 Jul 2025

Ana

I booked a room with two beds, but when we checked in, we were initially sent to a room on the 5th floor that only had one bed. We went back to the lobby and informed the front desk. The staff apologized and gave us a new room on the 3rd floor, but unfortunately, it also had only one bed. We returned to the lobby again—still carrying all of our belongings—and let them know. After checking the system again, they finally assigned us a room on the 2nd floor with two beds.

By the time we got settled, it was 7:52 PM. We went to the restaurant, which was advertised as open until 9:00 PM, but we were told the kitchen was already closed and they would be closing in 7 minutes.

Leisure Friends

10/10

Exceptional

29 Jul 2025

Verified traveler

The hotel was very comfortable. The front desk car was helpful.

Friends_and_family Family

6/10

Pleasant

29 Jul 2025

James

The staff were all very kind upon check-in. The breakfast was very good. The rooms air conditioner was quite noisy when it cycled. The pillows could use an upgrade.

Business Partner

6/10

Pleasant

27 Jul 2025

Jennifer

The room was very humid and moist. Definitely could use a dehumidifier otherwise it was good.

4/10

Poor

27 Jul 2025

giovanni

The rooms had a strong odor, like old, dirty furniture, and the decor felt very outdated — even the TV looked like it was from 2008. That said, the staff were truly kind and helpful, which made a big difference. The breakfast was also a positive aspect of the stay.

10/10

Exceptional

26 Jul 2025

Barbara

Location, staff and room was everything I needed. Thank you

6/10

Pleasant

21 Jul 2025

Tomika

Me and a friend stayed 2 nights the first thing we liked was the hotel is close to highway and front desk was helpful and nice! The downside about the stay is the elevator was scary when it gets ready to go up it has a hard lift off we had to hold on to the real to brace ourselves and the room door wasn’t closed all the way we had to push once we entered the room and pull when exiting the room to make sure door was closed , and also the bathroom door was hard to close and hard to open the toilet and shower had rust or something dark brown in it and yes I have pictures of the bathroom. But the bed and pillows were very comfy.

Leisure Friends

6/10

Pleasant

20 Jul 2025

Dale

Above average.

Friendly staff.
Quiet.
Easy parking.
Room service didn’t show up.
Towels brought quickly with a phone call to the desk.
Clean room.
Safe.
Would stay again if in Tampa.
Reasonable rate.
Overall, B

Partner

10/10

Exceptional

16 Jul 2025

Pamela

Staff were professional, friendly, and empathetic. We needed to use the nearby cancer center. The staff went out of there way to help, accommodate, and welcome us. We plan on staying here each time we need to.

Business_and_leisure Family

4/10

Poor

16 Jul 2025

Brittany

I did not like that we were on the 5th floor with a family that was staying for a family reunion. We were not a part of that group, but I think that they thought we were. There were a lot of fuss in the hallway, and also, we did not have access to clean towels. We were advised that the house keeping person that service our rooms did not work on weekends. So, we found someone else housekeeper and that how we got clean towels. Also, that group was at the pool was LOUD! Playing music and talking and singing until 10:00 that Saturday night. When we got there to check in, they told us we needed to pay a $50 service fee that will be refundable. As of today, that has not been done. Please advise me when and how long this will take. Thank you

Business_and_leisure

10/10

Exceptional

09 Jul 2025

Debra

Beautiful rooms and very welcoming staff

Leisure Pet

6/10

Pleasant

30 Jun 2025

ahmad

Basic hotel

Business_and_leisure Family

2/10

Poor

23 Jun 2025

Megan

This property looked NOTHING like the pictures on Expedia. The rooms were not clean the carpet and furniture was disgusting as was the shower/tub. Our duvet had black stuff all over it (not stains but hadn't been cleaned since who knows when). The toilet was clogged the entire time so we had to go to the lobby to use the bathroom. Also, they're apparently under construction which we knew nothing about until being violently awoken at 7 am when the hammering and screwing started which continued for both days of our stay. Checkout wasn't until noon which would've been great under any other circumstances but we honestly couldn’t wait to get out of there. This hotel needs a major deep cleaning and upgrade. We won’t ever be staying there again! Definitely not even close to Hilton standards.

Leisure Family_with_children

6/10

Pleasant

21 Jun 2025

Rafael

My son complained that the beds were too lumpy, beddings are old. We didn't get a good sleep. The in room fridge sounds like its breathing. It was too disturbing.

Leisure Family

10/10

Exceptional

17 Jun 2025

Phuong

nice place.

Leisure Friends

2/10

Poor

16 Jun 2025

Beverly

CONSTRUCTIONS on a SUNDAY at 8am

The Hotel was fine however they decided to have CONSTRUCTIONS going on in the hotel ON S SUNDAY which started at 8am!!!! The constant banging made it impossible for my husband and kids to sleep!! We were vacationing and got back to the hotel late with the expectation of sleeping in late Sunday!!!! Sadly we did not get to do so as the constructions were going on and when I called the front desk to request to stop this! I was told there was nothing she could do! It would be going on from 8am to 6pm and I didn’t like it, I could call the manager on Monday to complaint!!! Complete lack of empathy! Didn’t even try to find a solution! I even took recordings to prove it as it was the most ridiculous thing I had ever encountered yet at a Hilton!!

Friends_and_family Family

8/10

Excellent

14 Jun 2025

Terrie

Clean , nice area

Business Self

10/10

Exceptional

31 May 2025

Jo Ellen

Enjoyable Jorney

My visit was great, especially getting to see my first great grandchild.

Friends_and_family Family

10/10

Exceptional

26 May 2025

Eliut

I like that location a lot He's very cozy, tranquil, employees have very very friendly and welcoming everything is extremely clean and it's very accessible but private and quiet at the same time.

Leisure Family

4/10

Poor

21 May 2025

Rosana

My stay at the hotel was for three days. When we arrived, the front desk was very friendly. When I entered the room, I noticed the smell. Quite unpleasant, but due to the excitement of my trip with my daughter, I didn't put attention to it. The fact was that the musty smell was unbearable, so we had to buy air fresheners to be able to stay there. The carpet was also like wet You couldn't walk barefoot, and if you hung your swimsuits up, they wouldn't dry, not even for three days. When I left and arrived at the next hotel and saw the difference, I truly questioned myself and regretted
having been so uncomfortable
with the bad smell.
For those three days, I definitely wouldn't return.

Friends_and_family Family

10/10

Exceptional

17 May 2025

ROBERTO

The bathroom needs painting and replacing rusty and moldy fixtures

Leisure Family

4/10

Poor

16 May 2025

Heather

It’s in a quite area but is old and outdated, has a smell to it, mold in shower, ac won’t stay on so click on and off all night and had to put it to 60 just to work. Pillows flat. Was a bad nights sleep sadly. Staff are friendly. This place needs remodeling and deep cleaning

10/10

Exceptional

15 May 2025

Leonardo

It was clean and very peaceful

Leisure Self

8/10

Excellent

04 May 2025

Bentley

The property is clean and quiet. The staff is friendly. it offered free parking

2/10

Poor

03 May 2025

Terry

Bathroom was filthy. Air did not work. Worst experience at a Hilton that I have ever had.

Leisure Family

6/10

Pleasant

02 May 2025

Jordan

The hotel room had been given the \"landlord special\" far too many times. The drywall had been poorly patched on top of patched multiple times. The caulk around tub was an inch wide, amd smeared all around the corners. The toilet wobbled and there was a cracked tile on the floor. The staff was friendly and helpful and the hotel convenient, but I will find another property next time

Business_and_leisure Self

10/10

Exceptional

25 Apr 2025

Pamela

I enjoyed staying at this location while in Tampa. There was a safe, available walk/run path around and near the property. The hotel was clean and quiet and the staff was very friendly.

10/10

Exceptional

25 Apr 2025

Lynn-Toya

Excellent stagf

Leisure Self

8/10

Excellent

22 Apr 2025

Mark

The property overall is very nice. Well appointed. Rooms are nice. Everything was clean. Would like halls and rooms to be a little brighter. The pool heater was not working and hot tub jets were not working. Also the elevator was about 8 months out of inspection. Makes me.concerned about about overall safety amd maintenance of where i am staying. The staff was all extremely nice from front desk, restaurant, housekeeping and maintenance. One our last day the server said they ran out of syrup cups before we got our food in case we wanted to change anything. We said it was fine with last 4 she had. However, she remembered that they still had a large container from when they used to pour in cups, so she brought that out. Tells me she has been there a little while and cares. The great staff made up for any mimor inconveniences. Would definitely stay there again. It is a very convenient location to 75 and USF campus.

Leisure Family

4/10

Poor

16 Apr 2025

Mallory

Staff was nice

There were very suspect stains on the couch and chair, toilet had a visible poop line on it on the outside of the toilet.

Workout room was good. 2 ellipticals that worked.

Front desk staff was very nice.

Friends_and_family Family

6/10

Pleasant

07 Apr 2025

Elizabeth

Room cleaning & repair needed

First, I will say that the staff was exceptional. Very friendly & welcoming.
The hotel’s condition was subpar. Our room smelled like mildew & we noticed on our second day that the roof had some damage possibly from a leak. The room was extremely humid, the bathroom had not been mopped, and the toilet had not been cleaned/scrubbed (had a visible ring). On the third day, our room was “cleaned” but, when we returned, the ring was still there. The carpet definitely needs to be cleaned as well. We would’ve changed hotels but nothing in our price range was available due to special events in the city.

Friends_and_family Friends

8/10

Excellent

07 Apr 2025

Tracy

Great Staff, but moldy bathroom

Staff at this hotel are very friendly and accommodating! We were always met with a smile and any little request was promptly met with ease. We love the beautiful lobby and all the little seating vignettes available. The hotel is conveniently located to the interstate and local restaurants. Unfortunately, this hotel is the only one we've stayed at in Florida that has noticeable mold issues. Black mold all around the tub caulk and a sizeable noticeable black patch above one of our beds. It's gross.

Friends_and_family Family

6/10

Pleasant

07 Apr 2025

Stephanie

Good but could be better

What the location lacks in updates it makes up for in customer service. The staff was very nice, courtesy, provided information, all with smiles and grace.
I do think for a Hilton, there are some necessary room upgrades that are necessary.
We stayed on the 4th floor and it seems there was a plumbing issue because there was definitely a humid smell in the hallways.

Business