Name: Infanta Isabel
Address: Mayor, 12, Segovia, 40001, ES

10/10

Exceptional

29 Jul 2026

Paul

Spent two nights here in late July. Great location staff was great had valet parking which was discreet and easy. Would stay again. Room was overlooking plaza mayor with a great view. Room 209.

10/10

Exceptional

19 Jul 2026

Juan

Awesome valuable price, the view, location and the style was a dream for me. I'll be back next time!!!

Family

10/10

Exceptional

15 Jul 2026

Aline

Excellent location and very helpful staff. I highly recommend this hotel for a stay in Segovia.

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Shannon

Crazy expensive for what we got. Paid less for a five star hotel in Athens. 10 -15 minute uber to airport.

10/10

Exceptional

30 Jun 2026

Alejandrina

Awesome place to stay. Strongly recommend!

10/10

Exceptional

16 Jun 2026

mark

Lovely ladies both check in and check out
Room spotless perfect location easy to find
Breakfast was a pleasure
The lady doing breakfast extremely polite and kind

I am a grumpy old man and I can find no fault at all
Was a joy to be there.
Nicely decorated

10/10

Exceptional

15 Jun 2026

Krisanee Grace Acosta

The hotel was beautifully located at the centre of Segovia. You get out of the hotel and all attractions are walking distance. I loved people watching from my balcony during our stay. Staff were friendly and spoke english. (Thank goodness for that!) The room was a good size and the decor was so gorgeously victorian. Breakfast was alright, just the typical continental breakfast. Overall, we had a great stay at the hotel and Segovia.

Friends

8/10

Excellent

09 Jun 2026

Hiromi

Great location in Segovia, breakfast has variety of choices. Would stay once again if we come back. Sofa bed was a bit uncomfortable, but overall pleasant stay.

Family

10/10

Exceptional

07 Jun 2026

Craig

We were given a second floor room that overlooks Plaza Mayor. It was fantastic. The staff at check-in were helpful, clear, and got us in a bit early. We utilized the hotel parking (they will valet for you and bring your car around per your request—which you can schedule if you’d like).

The property is “nostalgic.” If you’re looking for modern “IKEA showroom,” look elsewhere. The room has a classic feel, but is comfortable. We had a double (two twins) and in addition to the table and a chair, the room had a wider lounge chair (Queen Anne style).

The bathroom was 100% modern. Rain shower head, commode, bidet, and toiletries all provided. Towels were large and very absorbent.

Elevator to the floor was small, as is common in older buildings, but fine for the use. The only time we saw other guests was at check-in and check out.

This was my fourth stay in Segovia, and aside from living here, my most comfortable.

Location: ⭐️⭐️⭐️⭐️⭐️
Staff: ⭐️⭐️⭐️⭐️⭐️
Chance of rebooking: ⭐️⭐️⭐️⭐️⭐️

Partner

10/10

Exceptional

26 May 2026

Angel

The room was very clean, excellent location and the staff was very efficient and professional. The breakfast was very good.
Certainly I recommend this place and will book it again.

Family

10/10

Exceptional

25 Apr 2026

Erica

Great location on Plaza Mayor. Small room but good bed and nice shower, so who needs more. Did not need hotel breakfast; nice cafe right opposite hotel entrance.

Self

8/10

Excellent

11 Apr 2026

Carol

Would have liked “real coffee” in the morning

Partner

10/10

Exceptional

06 Apr 2026

Gilbert

Very nice accommodations at the hotel. You’re right in the middle of old town. They allowed us to store our luggage for the day. I would highly recommend the hotel.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Lydia

The reception staff was super friendly and helpful

Partner

8/10

Excellent

30 Mar 2026

WILLIAM

My room was clean only issue I had was the bed , I paid for a Queen and I got to single beds attached to each other . And also it was a bit chilly that day and the heating unit wasn’t giving sufficient heat . Other than that all was well .

Partner

10/10

Exceptional

17 Mar 2026

James

Very nice hotel, on the main square in Segovia.

Business

10/10

Exceptional

10 Mar 2026

Kathleen

The mini split air/heat worked amazing! And we needed to use air one day and heat the other! Rooms were very clean! All staff was amazing!

10/10

Exceptional

24 Feb 2026

Tao

Very central location. Staff are friendly and speaks English.

Partner

6/10

Pleasant

13 Feb 2026

Luis

The hotel has a great location! The front desk staff are helpful and attentive. The only thing to avoid at all costs is room 219. It's next to the housekeeping storage/break/conversation room, and it's extremely loud during their operating hours. If late-night activity is happening there, the door is always open, and closing it is very loud.

Leisure Family_with_children

8/10

Excellent

02 Feb 2026

Renata

Clean room and location

Leisure Partner

10/10

Exceptional

28 Jan 2026

Daniel

Staffwas nice and helpfull. The room was comfortable, clean and warm (winter time). Hotel was beautiful, with a lot of personality, and very well maintain. Great for a 3-4 night stay.

Leisure Partner

10/10

Exceptional

16 Jan 2026

Ryder

Great location and staff

8/10

Excellent

13 Jan 2026

Inmaculada

It was an easy stay, in a well equipped room, with all the necessary amenities (coffee pot, refrigerator, wifi, large bathroom with a tub). Room service was cordial and attentive. Clean room. Did not have breakfast at hotel, but they had a breakfast buffet for 10.50 euros.

Business

10/10

Exceptional

09 Jan 2026

Patricia

Great stay on our trip to Segovia! The location is great because it has many great things that are walkable. Amazing dinner options as well. Rooms were clean and a big breakfast with many different options. Staff members were quick to answer all of our questions, and they were always polite and friendly. We will for sure be back when we come back. Thank youuu for allowing my family and I to have an amazing stay!!

Business_and_leisure Family_with_children

10/10

Exceptional

06 Jan 2026

Jennifer

Very nice hotel on main square of town. Centrally located, lovely rooms, large bathrooms, nice breakfast and reasonably priced.

10/10

Exceptional

12 Dec 2025

John

Very great central location and charming property and rooms. Hotel staff is fantastic!

Leisure Self

10/10

Exceptional

12 Dec 2025

pedro

Outstanding hotel in a perfect location

Walk to everything !!!

Priced right !!

10/10

Exceptional

04 Dec 2025

Jennifer

Our room was tiny, but comfortable and clean. Nice bathroom. Front desk was friendly. Location can't be beat! It is on the Plaza Mayor and just a few steps to the cathedral, walking distance to the Alcazar, shops and restaurants. Limón y Menta is right across the street and I went there 4 times.

Leisure Partner

10/10

Exceptional

29 Nov 2025

Alejandro

Excelente unicacion frente a la catedral. Todo muy limpio y el servicio muy bueno.

Family_with_children

10/10

Exceptional

28 Nov 2025

Maria

Good

8/10

Excellent

26 Nov 2025

Juan Manuel

Excellent location. Staff very kind. Very Clean and comfortable rooms

8/10

Excellent

18 Nov 2025

Mark

Very nice hotel and staff. Location is very good.

Leisure Self

10/10

Exceptional

14 Nov 2025

Christopher

Very good location

8/10

Excellent

13 Nov 2025

ANAND

Difficult to reach from the railway station. Well located.

Leisure Self

10/10

Exceptional

09 Nov 2025

Mirza

Perfect location, friendly and helpful staff, delicious breakfast and clean room. We highly recommend it.

Leisure Partner

10/10

Exceptional

05 Nov 2025

Jon

Everything was great. Just wished they had AC. Had to open the windows but the next day, I noticed I gotten bitten by bugs :(

Leisure Partner

10/10

Exceptional

02 Nov 2025

Julio

Hotel staff and hotel location were particularly outstanding.

Partner

10/10

Exceptional

01 Nov 2025

Peter

Extremely fantastic staff

Leisure Self

10/10

Exceptional

01 Nov 2025

Gerardo

Best location!

8/10

Excellent

28 Oct 2025

Daniel

It is ok! Walking distance to places of interest.

Partner

10/10

Exceptional

27 Oct 2025

Christine

Lovely large room overlooking the square. Comfy and nice to be able to open the windows in the warm evening.

Partner

6/10

Pleasant

23 Oct 2025

Arturo

Very old hotel urging to be remodel

Leisure Family

10/10

Exceptional

22 Oct 2025

Fenton

Excelente lugar, en el centro de Segovia

Leisure

10/10

Exceptional

22 Oct 2025

Diane

Great Historic Hotel

Beautiful historic hotel on the city plaza. Steps from the cathedral and shops. Friendly and professional service. Breakfast was good with a sweet and friendly hostess!

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Elissa

This hotel could not be more conveniently located for visiting historic Segovia. It was clean and quiet (even though our room faced out over the main square), and the room was a good size. The staff was helpful and kind.

Leisure Partner

6/10

Pleasant

11 Oct 2025

DAVID

A rather pokey room but nice facing main square.
Noise, I seemed to have a dowflow pipe built into a strange section of wall behind the a/c.

Self

10/10

Exceptional

10 Oct 2025

Roland

Nice location in the square. Walkable to most attractions in Segovia. Courteous staff, clean, if compact, rooms.

Convenient to a number of good restaurants and historic sites. I can recommend the hotel to anyone staying here.

10/10

Exceptional

07 Oct 2025

Kalai

Travelled with our child and the triple room was plenty big for the 3 of us. Staff were lovely. The rooms were very comfortable.
We had a very difficult time getting a cab from the train station to the hotel so I suggest one be booked in advance if that is how you are arriving. The area of the hotel was 10/10.

Friends_and_family Family

8/10

Excellent

07 Oct 2025

Ismael

Gracias

4/10

Poor

06 Oct 2025

Severino

Habitacion pequeña, baño antiguo, colchon poco confortable.

Leisure Family

10/10

Exceptional

04 Oct 2025

Catherine Morris

We very much enjoyed our stay at Hotel Infanta Isabel. The room, service, and breakfasts were very good. The only thing to note is that wifi at the hotel was poor and intermittent. This affected access to the internet on our electronic devices and the TV in the room. Hopefully this will be remedied soon.

Partner

10/10

Exceptional

01 Oct 2025

Fernando

Great

Friends_and_family Family

10/10

Exceptional

30 Sep 2025

Norma

The parking situation is great cause they valet so you don’t have to worry, the whole place is absolutely stunning and very well laid out. I thoroughly enjoyed my stay and the convenience of the location and the staff was very helpful and friendly. I definitely recommend this hotel.

Leisure Family_with_children

10/10

Exceptional

30 Sep 2025

Ruben

Bello hotel con un vista increible a la catedral. La habitación increible.

Leisure

10/10

Exceptional

30 Sep 2025

Jorge

Lindo horel, la habitacion 208 con vista a la plaza , luminosa y amolia.
Buen desayuno.
Agradecimiento especial a Azucena que logró darme un early check in luego de un overnight flight.

Leisure Self

6/10

Pleasant

23 Sep 2025

Maria Luisa

The hotel is in the best location! It is clean and has a beautiful charm. However, we got a room that was super small and dark.

8/10

Excellent

23 Sep 2025

Gloria S

Charming stay

Overall, it was a good one night stay. The rooms are large and clean. The best thing about the hotel is it is centrally located close to everything. On the other hand, it can get a little busy and loud since it is in the main square of Plaza Mayor. Luckily there were not any events during the night however, early Thursday morning they have a local farmers market and you can hear the trucks and carts pulling in. Also, the church bells ring every hour so although it is a beautiful sound, it can wake you up. I would suggest taking earplugs and you should be fine. The air conditioning unit in the room worked well, but it had a strange high-pitched noise that I’ve never heard come from an AC unit before. The lobby has some character and it is very charming. The staff was not rude, but they were not super friendly either. They were just OK. The rainfall shower was wonderful. I would give it 4 1/2 stars.

Friends_and_family Friends

10/10

Exceptional

22 Sep 2025

Vanessa

Súper bien ubicado

Family

10/10

Exceptional

20 Sep 2025

Carlos

The girls at the front desk were fantastic

10/10

Exceptional

15 Sep 2025

Glenn

My room was very nice with a specatular view of the plaza and the cathedral. The room was large with big windows and a very nice bathroom.
The staff was friendly and offered valet parking.
The location of this hotel is wonderful, right on the main plaza.

Self

10/10

Exceptional

12 Sep 2025

julie

Great stay and location!

Charming hotel in the heart of Plaza Mayor. The room was comfortable and clean, and the hotel is walking distance to all sights and restaurants.

Partner

10/10

Exceptional

04 Sep 2025

Portia

The hotel was perfectly situated on Plaza Mayor, the staff was friendly, our room was always cleaned very well, and the breakfast was fantastic! Will absolutely be staying there again

2/10

Poor

29 Jul 2025

Evry

While I do appreciate the courteous service at check-in and during breakfast, the rest of my experience was extremely disappointing. There was a failure in the cold water supply line, which I was informed originated from a city-wide issue. However, this situation made it impossible to use the bathroom at all—neither for showering nor for any basic hygiene needs—from the night of my arrival until at least 9:30 a.m. the next morning.
I understand that technical issues can happen unexpectedly and may be out of your direct control. However, this does not absolve the hotel of responsibility. At no point was a formal apology offered, and no alternatives or gestures of consideration were provided. Upon checkout, there was no inquiry about how my stay was or any expression of empathy regarding the incident.
What I experienced falls far below the standards of hospitality I expected when booking with your hotel. I paid for a habitable room and a minimum level of service, which was clearly not delivered.

Family

10/10

Exceptional

28 Jul 2025

Fabian

Amazing place to stay. Highly recommended!!!

Leisure Family

10/10

Exceptional

15 Jul 2025

Daniel

Fantastic location and beautiful rooms. The hotel is in Plaza Mayor oposite the cathedral so stepping out in the morning you are walking out on a stunning vista. The staff were really attentive and helpful. Would absolutely stay again.

Leisure Partner

10/10

Exceptional

08 Jul 2025

Christopher

Valet parking on arrival and the room and staff were wonderful! Fantastic central location and walking distance to the sites in the area! Wonderful stay!

Leisure Family

10/10

Exceptional

05 Jul 2025

Brenda

El hotel estuvo muy cómodo para mi familia de 4 personas, nos dieron un “early check in “ todo muy limpio y organizado. Muy buena hubicacion al frente de la catedral y con distancias caminables a todo lugar. Altamente recomendado

Leisure Family

10/10

Exceptional

28 Jun 2025

Yohandy

Great location

Leisure Family

10/10

Exceptional

27 Jun 2025

arsenio

Center of the town

Leisure

10/10

Exceptional

25 Jun 2025

Lily

Everything was perfect! We were on the 4th floor, right in front of the main plaza in Segovis. Couldn't have asked for a better view. It was magnificent.
Staff wonderful and great breakfast.
Will be back.

Leisure Partner

10/10

Exceptional

18 Jun 2025

Joshua

Great location and service. Spacious accommodations.

6/10

Pleasant

15 Jun 2025

WALTER

Basico

10/10

Exceptional

13 Jun 2025

ma cristina

great location

Leisure Partner

10/10

Exceptional

12 Jun 2025

Rhian

Segovia is beautiful! I’ve visited several times and always wanted to stay in this hotel as it is in such a vibrant area but away from the large number of tourists around the aquaduct.

Partner

10/10

Exceptional

09 Jun 2025

Christina

Beautiful view of plaza

Leisure Partner

10/10

Exceptional

02 Jun 2025

jin

Great location, on the center of the town.

Leisure Partner

8/10

Excellent

18 May 2025

Brian

Great Location

Leisure

10/10

Exceptional

16 May 2025

PATRICIA

Great location
Very nice staff
Nice rooms
Will come back

Leisure Family

10/10

Exceptional

13 May 2025

MARCO

Perfect location

Partner

6/10

Pleasant

10 May 2025

Amanda

Small, comfortable and spacious room and conveniently located. Hotel is outdated. Be ready for a tiny elevator (2 people at the time or 1 person with 1 big suitcase and 1 carry on max). Thin walls and extremely narrow hallways (1 person wide).

Leisure Partner

10/10

Exceptional

10 May 2025

Dee

Nice property, spacious rooms, helpful staff. Would stay again!

Leisure Partner

10/10

Exceptional

09 May 2025

Mario

Excellent location. Fabulous front desk staff

Leisure

10/10

Exceptional

06 May 2025

Allen

Awesome experience!!! Lovely hotel close to amazing sites and beautiful views!

Partner

10/10

Exceptional

29 Apr 2025

John Charles

This hotel is on Segovia's main plaza, looking out directly onto the Cathedral. You can walk to the amazing Alcazar (castle) in 5 minutes in one direction, and via the main shopping/restaurant street to the spectacular Roman aqueduct in 10 minutes in the other direction. Very warmly recommended as a base for exploring this fascinating city.

Leisure Family

10/10

Exceptional

28 Apr 2025

jairo

The best hotel in town

Leisure Family

10/10

Exceptional

24 Apr 2025

Jorge

Nice room. The staff was great

Leisure

8/10

Excellent

18 Apr 2025

Alexander

Good for the area

Leisure Family

10/10

Exceptional

08 Apr 2025

Fernando

Excelente

It was great

Partner

10/10

Exceptional

06 Apr 2025

Carol

Gem of Segovia

My go-to place in Segovia. Lovely historic building with delightful rooms that overlook the Plaza Mayor. Even the other rooms w/o views of the plaza are wonderful.

Awesome staff; pretty good breakfast buffet; VERY quiet rooms.

Definitely one of Segovia's gems. Siempre volvere!

Self

10/10

Exceptional

31 Mar 2025

Randy

Would return without hesitation!

What a great location and comfort room. We would stay here again without hesitation.

Partner

10/10

Exceptional

28 Mar 2025

BELKYS

The best

10/10

Exceptional

14 Mar 2025

Robert

Exceptional location in middle of the city in Plaza Major.

10/10

Exceptional

12 Mar 2025

Erin Lee

Great hotel in a great area.

Leisure Friends

10/10

Exceptional

09 Mar 2025

Jason

Loved this hotel! Right in the plaza mayor. Clean spacious. Loved the balconies. Fantastic

Leisure

10/10

Exceptional

07 Mar 2025

michelle

This was a beautiful property situated perfectly in the square opposite the Segovia cathedral, within walking distance of the aqueducts and the Alcazar. Our corner room was spacious, comfortable and had a fantastic view from the balcony.

Leisure Partner

10/10

Exceptional

23 Feb 2025

Damian

Great hotel and great value for money

Lovely place with lovely staff

Friends_and_family Family

10/10

Exceptional

17 Feb 2025

Flor

Very nice hotel, great location. Graciela in the breakfast area, very warm and helpful.

Partner

10/10

Exceptional

16 Jan 2025

Ji

Nice place and nice people

My family enjoyed very much staying in this hotel. Hotel was very cozy. The location is very excellent, in the heart of the town that was very beautiful and historical rich town.

People were very nice and helpful. They would try their best to help out when you need special needs.

Friends_and_family Family

10/10

Exceptional

14 Jan 2025

Francisco

Excelente Ubicación en Segovia, muy limpio y gran staff

Business_and_leisure Family_with_children

10/10

Exceptional

12 Jan 2025

Cynthia

Quaint and cozy rooms. Very helpful staff.