Name: ELE Acueducto
Address: Padre Claret, 10, Segovia, 40001, ES

8/10

Excellent

19 Jul 2026

Emmalind

Tuvimos problema con el aire acondicionado, aún cuando nos cambiaron de cuarto,

Family_with_children

10/10

Exceptional

06 Jul 2026

joanalyn

Close to the aqueduct and parking is easy.

Family_with_children

8/10

Excellent

03 Jun 2026

Leonora

l’emplacement est idéal juste à côté de l’aqueduc, à deux minutes à pied du centre-ville. Le déjeuner juste correct.
Le personnel super gentil. La chambre très grande avec petit balcon un petit frigo avec deux bouteilles d’eau à l’arrivée.

Self

10/10

Exceptional

23 May 2026

George

Wonderful location comfortable rooms very helpful staff.

Partner

6/10

Pleasant

06 May 2026

James

Stayed at this hotel for 1 night 22nd April. Reception staff were very polite and helpful as we arrived earlier than expected we were still able to book in. The room was a premium room which had undergone a full renovation, it was light and exceptionally spacious. The shower had good pressure and plentiful hot water, towels good size, the bed was also extremely comfortable, and the bedding snowy white so all good there. However, in the evening we went to the roof terrace and ordered 2 gin and tonics (one each), nothing remarkable, served with ice cubes, no lemon, no additional anything. We listened to the concert at the aqueduct and I went to pay. 30 euros, yes that’s correct 30 euros I queried as you would and was told that was correct. Please give your heads a wobble this is gross overcharging, yes it was Bombay Saphire but that’s a medium range gin, and nowhere near that price,I probably could have swallowed 20 Euros and not mentioned, even this is above the norm. It would be a good idea to have a price list for spirits at least. Breakfast next morning non-descript but plentiful. I think this hotel still needs a lot of work in places, although front desk staff very helpful would not stay again.

Partner

8/10

Excellent

18 Apr 2026

Lucia Leonor

Good location.

2/10

Poor

18 Apr 2026

Julio

I made a reservation and paid in full through Expedia. When I arrived, the hotel first said I had no reservation, then claimed I did. They requested my credit card and charged me a second time, forcing me to file a dispute with my bank.

We had to change rooms because the key to the first one didn't work. In the middle of the night, the air conditioning began leaking water and the staff couldn't fix it. The shower had very low pressure and only lukewarm water.

The entire experience was unacceptable. I received no discount or compensation, and I'm still waiting for the duplicate charge to be resolved. I paid €175 for the night.\"

Family

10/10

Exceptional

28 Mar 2026

Elizabeth

The hotel was so close to the Acueducto!! Just a short stroll and you were at the start of the adventure. The staff were very helpful in giving directions. The beds were comfy. The room very clean. Great price too

Partner

8/10

Excellent

15 Mar 2026

Kay

A cosy friendly place in excellent location by the aqueduct. Good breakfast. Nice to have a bath tub too. Good value.

Partner

6/10

Pleasant

01 Feb 2026

Murray

Room was old but adequate problem was or is that you can hear everything in the next room but also from the floor below and reception.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Lucia Leonor

I got a nice room with a lovely view and the staff were very friendly and helpful. .

Leisure Self

10/10

Exceptional

12 Jan 2026

Roxana

The hotel was perfectly situated! The staff was amazing, the front desk rep even lent me her personal umbrella when it was lightly raining

Leisure Self

10/10

Exceptional

07 Jan 2026

Jorge

Disfrutamos mucho la estancia

Leisure Family

8/10

Excellent

04 Dec 2025

Lucia Leonor

Comfortable room but strange toilet and bathroom separate.

Leisure Family

10/10

Exceptional

30 Oct 2025

Karen

All was very clean and comfortable. Breakfast was great!

Partner

10/10

Exceptional

16 Oct 2025

Elsa

Excelente servicio al cliente.

Leisure Partner

6/10

Pleasant

04 Sep 2025

Nicola

The rooms are bit old (1990s), but kept in pristine condition and extremely clean.

Very convenient location

10/10

Exceptional

07 Aug 2025

Carlos

Excelente ubicación y servicio.

10/10

Exceptional

24 Jun 2025

Theresa

Beautiful view of the city and aqueduct from my room. Could use more convenient parking.

Leisure

10/10

Exceptional

13 May 2025

Rosa

Very good location.

Leisure Partner

10/10

Exceptional

13 May 2025

Francis

Great staff

Leisure Family

10/10

Exceptional

01 May 2025

Alejandro

Great place for the price

Business_and_leisure

10/10

Exceptional

30 Apr 2025

Tim

A solid choice of hotel right in front of the Aqueduct on the edge of the old town, making it easy to find and easy to get to by car/taxi. Like many Spanish hotels of this era it may feel a tad tired compared to newer builds or bigger chains, and in theory could perhaps do with updating, but in reality is clean and convenient so there’s not much it would gain by chucking money at replacing 1960s tiles floors with 2020s ones tbh. Used by many coach tours

The front desk staff are great - really helped us out during the Great Power Cut of 2025!

Leisure Friends

10/10

Exceptional

24 Apr 2025

Emmett

Cool hotel with very short walk to the aqueduct. Friendly staff! Underground parking nearby is convenient but a bit expensive. Would recommend this place!

Leisure Family

10/10

Exceptional

13 Apr 2025

lidyann

Close to every thing

Leisure

10/10

Exceptional

15 Mar 2025

Victor

Everything was perfect at the Hotel. Quick check in and very quiet.

10/10

Exceptional

02 Jan 2025

aris

Muy bonito y accesible a todo. Me encanto.

Leisure Self

8/10

Excellent

30 Nov 2024

Alan

Clean quiet central

pleasant slightly old fashioned hotel near the acqueduct. Excellent staff. Hot water a bit on the tepid side and, as usual, using hotels.com gets you a rear view room

Self

8/10

Excellent

21 Oct 2024

Fernando

Great location. Convenient and friendly staff.

Leisure Partner

10/10

Exceptional

20 Oct 2024

Rafael

Me quedé una noche todo muy

Leisure Partner

10/10

Exceptional

03 Oct 2024

ROBERT

Front desk agent was amazing! She gave great recommendations and was very accommodating

Friends_and_family Family

10/10

Exceptional

12 Sep 2024

GEORGINA

Very well located

Leisure Family

6/10

Pleasant

29 Jul 2024

jose

Parking way too expensive, no many food options in house.

Leisure Partner

10/10

Exceptional

24 May 2024

Octavio

Ubicacion ideal, Excelente servicio.

Ubicacion perfecta para visitar El Acueducto, los negocios alrededor, restaurantes, etc.
Habitacion comoda, con vista al acueducto, ideal para una pareja de romanticos, A mi esposa y a mi nos agrado mucho este hotel.
Muy amablemente nos gardaron nuestras maletas antes de nuestro check-in.

Partner

8/10

Excellent

30 Apr 2024

Terri

Great location. Staff was sometimes hard to find. However they were very helpful. Rooms were ok.

Leisure Partner

8/10

Excellent

07 Apr 2024

Pantaleo

nice hotel, rooms are a little dated but the hotel is very clean and staff is friendly and helpful!overall l had an amazing stay. Highly suggested.

Leisure Partner

8/10

Excellent

18 Oct 2023

jose

Nice clean no-trills hotel in a very convenient location. Friendly and helpfull staff. Good value

Leisure Partner

10/10

Exceptional

17 Sep 2023

Zhe

The room is nice and clean, with a wonderful view. The sound isolation of the room is pretty bad. We did not sleep well, since the person slept next room was snoring loudly almost the entire night. We can hear it clearly, it really bothered us. We were not able to fall asleep until early morning. Sigh!

Friends_and_family Family

6/10

Pleasant

16 Aug 2023

Alfredo

Walls between rooms are very thin. You can hear very well people in the other room.

Leisure Family

10/10

Exceptional

19 Jun 2023

Garry

Perfect place to stay

Beautiful rooms with a great view. Perfect locations. All the staff were very professional and friendly

Partner

10/10

Exceptional

06 May 2023

Kerry

The staff was extremely helpful, and it was wonderful to leave our luggage while we explored. Is definitely stay here again!

Great views of the aquaduct!

10/10

Exceptional

17 Apr 2023

James

Great location

Leisure Self

10/10

Exceptional

05 Oct 2022

Yiping

Steps to Aqueduct while very quite at night. 30 seconds walk to underground parking, very friendly staff.

Leisure

4/10

Poor

01 Oct 2022

RICHARD

Room stinks of cigarettes

Great location but room smells very bad of cigarettes. Opened all windows to find cigarette ends and ask on outside window sills; disgusting.

Friends_and_family Friends

8/10

Excellent

02 Aug 2022

Fabian

Good stay

Leisure Family

8/10

Excellent

01 Aug 2022

Randy

LOCATION LOCATION LOCATION

Staff was very friendly. Parking outside the front door. Had some issues with the A/C the first night but was good the 2nd night.

Overall a nice experience.

Partner

10/10

Exceptional

09 Jul 2022

Colleen

Great location! Everything was clean and staff very friendly. It is an older hotel so took the AC a while to get cold for us to sleep comfortably. For the location it was great for our needs to explore and travel around Segovia. Right next door to amazing restaurant- Maribel. As soon as you walk out of the hotel the Aqueduct is right there! We would definitely stay again

Leisure Partner

4/10

Poor

27 May 2022

Anne

The property was very tired and needs improvement. No rooftop bar to view the aqueduct as advertised. Not a welcoming venue. Staff were friendly. How the parking works needs to be communicated before arrival. I did ask but got no reply

Leisure Partner

6/10

Pleasant

16 May 2022

Susan

Noisy room, expensive parking

We were allocated room number 114, which was at ground level and had a view of a dustbin, It was very noisy all through the night. The parking was secure but public and at 18euros a day was very expensive even with a discount.

Partner

10/10

Exceptional

04 May 2022

Gretchen

Excellent hotel, location, and price. The view from the balcony UNBEATABLE!

If you read others reviews you will see people complaining about the hotel being outdated, I don't know what these people are expecting when visiting all this beautiful and historical places. If you are looking for a modern hotel, stay in Madrid.

Leisure

10/10

Exceptional

30 Nov 2021

Alejandro

Great stay.

The hotel was nice, it has a convenient location near the Roman Aqueduct, and near the center of the city. Although I wanted to go to the rooftop restaurant to have have a meal while having a nice view of the aqueduct, but it was closed. Overall, I had a great experience. I would stay again.

Partner

8/10

Excellent

07 Sep 2021

Alan

Simple and we'll located.

Basic hotel, but perfectly located with pleasant and helpful staff.

Partner

4/10

Poor

02 Aug 2021

Catherine

Good location but hotel needs upkeep

The bathroom smelled really bad- like sewer backing up in the pipes. Told the front desk. The receptionist looked rather put out and seemed like she had a lot of issues to deal with. The owners need to put effort into renovating the hotel- it's in a really good location but it is run down.

Friends_and_family Family

10/10

Exceptional

28 Jun 2021

Ivan

Nice location, great view to the Aqueduct!

Friends_and_family Friends

10/10

Exceptional

26 Jun 2021

Verified traveler

great views, clean. terrace was closed

Friends_and_family Family

8/10

Excellent

25 May 2021

Sergio

amazing location , bit dated

Localiazacion excelente, habitaciones amplias.

La habitacion esta un poco antigua, pero esta limpia. Le haria falta un poco de reforma.

El wifi era excelente

Partner

6/10

Pleasant

06 Aug 2020

Kathleen

Good location

Cheap accommodation. We stayed only one night.The room was dark, very tired and needs updating. .Did not eat at the hotel therefore cannot comment.

Partner

10/10

Exceptional

12 Feb 2020

Monte H

Good Stay in Salamanca

Very nice location, clean room good facilities. Great stay.

Partner

6/10

Pleasant

02 Nov 2019

Verified traveler

Room was a bit tired and staff were not particularly friendly

Leisure Partner

10/10

Exceptional

30 Sep 2019

ELISEO

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@EXCELLENT!!!!!!!!!!!!

Leisure Partner

6/10

Pleasant

27 Aug 2019

Verified traveler

Brilliant location but very very tired hotel. Mice rooftop bar but didnt serve wine

Leisure Partner

6/10

Pleasant

03 Jul 2019

Verified traveler

Great location for visiting Segovia, hotel is a bit tired and dated, note the car park is not their own but a safe underground public car park about 200 m away

Leisure Self

8/10

Excellent

30 Jun 2019

Verified traveler

The hotel is beautifully situated with a dramatic view over the aqueduct right from the front door. I popped out of the cab to take a picture before my copious luggage was even unloaded. The staff is lovely and quickly helped with my only issue: my room and the corridors smelled of cigarettes even though it is a non-smoking property. But this was easily rectified: I opened my windows and the room aired quickly. And someone stopped by later to give the room a quick spray and that cleared up any possible remaining odor. The decor of my room was a bit dated but the lobby and common areas were pretty. Perhaps my room reflected the fact that I booked two days beforehand and got a bargain of a rate! In fact the hotel was sold out and it appears to be one of the nicest ones in Segovia. The bed was comfortable and the bathroom (spotless) included a bidet, a feature I quite like. The Best Part of the hotel, and Not To Be Missed, is the rooftop terrace. Come and see it for yourself as I don’t wish to reveal too much.

Leisure Self

10/10

Exceptional

14 May 2019

Verified traveler

Clean, spacious room. Staff were courteous and professional. Excellent location.

Leisure Self

8/10

Excellent

20 Mar 2019

Verified traveler

Perfect location just a few steps from the main attractions without having to go far into the twisting crowded old part of town. You can park in the parkade just under the hotel and tour the rest of the pedestrian area as you wish.

Leisure Family

8/10

Excellent

10 Oct 2018

Debbie

Great location, steps from Aqueduct. Couldn’t ask for better location. Discounted parking at city ramp (18 E per day). Center city location comes with noise so be prepared. Would definitely stay there again

6/10

Pleasant

06 Sep 2018

Mrs K N

Very good hotel and no problems with position or staff. However breakfast of stale bread was not worth the price paid. Pity there was no mention of the parking prices in the blurb. Underground car park costing €18 per 24 hours. Rooftop terrace at night is bonus but very small range of drinks.

Partner

2/10

Poor

03 Sep 2018

John

Will never return

The room was small, 2 twin beds, bad shower, no view of the aqueduct as advertised, smelled like sewer, parking €$16 extra, unfriendly check in, breakfast not included. What else could be bad? One positive point is its location. This was the only bad experience we had throughout the entire 12 day trip.Do not reccomend.

Partner

10/10

Exceptional

10 Nov 2017

Mr Ernie

Segovia

After 3 days in Madrid I drove up to Segovia for a night. The hotel had a garage downstairs for my car but it wasnt free. It set me back about 13 or 18 Euros but its the price you pay for driving around Spain. The staff was nice. The room was nice. Everything was in its place. Nothing bad about the hotel.

8/10

Excellent

20 Oct 2017

Tony

Right by the Aqueduct, and easy parking

We enjoyed the hotel, and were happy with the situation, right by the Plaza Acueducto and with many cafes and restaurants nearby.
It is easy to find (no narrow streets to negotiate) and there is a huge underground carpark at which the hotel gets a discounted rate. Tthe breakfast provided however is poor -better to go to a nearby cafe.

10/10

Exceptional

10 Sep 2017

John

Great location, underground parking & rooftop bar

Great stay in a hotel that has great views of the aqueduct with the added bonus of a rooftop bar to allow you to \"view while you drink\".

The hotel is very quiet as well as being very close to the aqueduct and the room was large enough with a decent bed. The only negative about the room was the very noisy aircon which was either \"on\" or \"off\" so you couldn't do anything about making it quieter.

Breakfast was only €6 but was barely worth it. The fruit was soft and spongy, the croissants were tough and the orange juice, well it was orange that's about as good as it got. Cereal, yoghurt and OK coffee was the best I could manage. The next day we found one of many cafes for a decent breakfast.

Parking is impossible on the street but there is parking right outside the hotel that is underground and safe. The hotel reception do a deal that costs €18 a day, expensive but typical for places with restricted street parking.

Bottom line is that I would recommend it and would definitely stay there again.

Partner

8/10

Excellent

10 Jul 2017

Mr Fernando Del Greco

Absolutely beautiful location and introduction to Segovia!

Family

2/10

Poor

02 Jul 2017

Verified traveler

good location but beware parking is really expensive, €15 for a motorbike per day. Staff were very unfriendly and unwelcoming. I'd advise to look elsewhere.

8/10

Excellent

26 May 2017

Yenny

View

Amazing view and great location

Family

8/10

Excellent

16 May 2017

Linda

Loved Segovia. Hotel comfortable , clean.

Good hotel , ideal position, clean and good service.

Partner

10/10

Exceptional

11 Apr 2017

Verified traveler

This was perfect for us in all ways. Friendly, accommodating service, clean; comfortable rooms; great location.

Partner

8/10

Excellent

12 Jun 2026

RAQUEL BEATRIZ

Hotel muy recomendable, personal muy amable

Family

10/10

Exceptional

06 Jun 2026

Jose

Todo perfecto. El personal de recepción muy amable.

Partner

8/10

Excellent

02 Jun 2026

Gledir

Quarto limpo, equipe atenciosa, café pobre.

Partner

6/10

Pleasant

31 May 2026

Frederic

Hôtel vieillissant trop de monde au petit déjeuner mal organisé

Friends_and_family Friends

8/10

Excellent

11 Apr 2026

Bismark

Excelente trato del personal de front des. Muy atentos. Cerca de todo y del parqueadero publico. Muy conveniente ubicación.

Partner

2/10

Poor

04 Apr 2026

Maria

La primera noche nos tocó una habitación con una peste insorportable terrible como a desagüe, a pesar q lo hicimos saber, nos dejaron en la misma, una habitación carísima y muy desagradable, pésima atención, no lo recomiendo

Partner

10/10

Exceptional

24 Mar 2026

Lilian

A localização do hotel é excelente, bem em frente dos aquedutos romanos, super pertinho do centro histórico, fazendo com que a estadia fosse muito cômoda. Tudo ok, porém os travesseiros muito altos, sem opção de travesseiros baixos, poderia melhorar este quesito. O resto muito bom para categoria.

Friends_and_family Family

6/10

Pleasant

24 Feb 2026

Carlos

Lo esperado para el precio, buena ubicación pero sin nada que destacar

10/10

Exceptional

23 Feb 2026

JORGE RUBEN

Si

Friends_and_family Family

8/10

Excellent

30 Nov 2025

José Juan

Ok

Self

8/10

Excellent

22 Nov 2025

Úrsula

Bien situado, al lado del acueducto, personal atento y eficiente, habitación con todo lo necesario y limpia

Partner

10/10

Exceptional

07 Oct 2025

Maria Soledad

La habitación limpia. Es un acierto tener la zona de ducha en un espacio separado al W.C., facilita las cosas cuando somos 3 personas en una misma habitación.
El personal de la recepción es muy amable y te ayudan en lo que necesites.
La ubicación del hotel está increíble para trasladarse al casco histórico, y la vista del acueducto es privilegiada. Me volveré a hospedar alli y recomendaré a quienes quieran pasar su estancia en Segovia

Leisure Friends

10/10

Exceptional

04 Oct 2025

Gerardo

Muy buen lugar para quedarte en Segovia que saliendo te encuentras con el acueducto y fácil transportación

Leisure Partner

6/10

Pleasant

28 Sep 2025

JUAN CARLOS

Ubicación excelente. Sólo eso

Business

8/10

Excellent

05 Sep 2025

Juan Andrés

Hotel céntrico y con aroma a antiguo.

Hotel situado al lado del acueducto. Buena ubicación aunque el acceso al mismo no ha sido el adecuado debido a cortes por obras. En ese sentido lo deseable hubiese sido que la gerencia informase sobre el acceso al hotel previo alojamiento.

Partner

6/10

Pleasant

02 Sep 2025

Paul

Triste

Solo se justifica el precio por la cercanía al centro histórico.
El hotel es bastante viejo.
Es la primera vez que me encuentro con un restaurante de hotel cerrado por descanso del personal.
Precio de un parador por un hotel sobre valorado.

Partner

10/10

Exceptional

01 Sep 2025

JORGE

Segovia buena elección

Nos decidimos por este hotel por su cercanía al acueducto y al centro, optamos por una de las habitaciones premium y fue todo un acierto, detalle de bienvenida incluido, habitación amplia con un baño espacioso, personal atento que nos ayudaron con las dudas, disponen de una terraza ambientada en la 5ta planta, contentos con la elección

Partner

10/10

Exceptional

30 Aug 2025

buzon

Excelente ubicación frente al acueducto y casco de la ciudad

Leisure Family

6/10

Pleasant

11 Jul 2025

Miguel Fermín

Mucho ruido

He pagado más que en uno de 4 estrellas de Salamanca y no he estado mejor. Mucho ruido. Se oye todo, desde los pasos en el piso de arriba como hablar en la habitación de al lado. Para colme por una calle que está al lado del hotel, la habitación daba a ese lado, a todas horas pasaban coches con un ruido considerable, que no facilitaba dormir. No lo aconsejo y desde luego no volveré a ese hotel.

Friends_and_family Family

8/10

Excellent

18 Jun 2025

roberta

Tutto ok

Hotel vicinissimo all'acquedotto e a piedi si può visitare la città e raggiungere la stazione dei bus.La camera e il bagno grandi e puliti,l'arredamento un po' datato avrebbe bisogno di un rinnovamento.Personale alla reception gentile. Tutto ok.

10/10

Exceptional

09 Jun 2025

María Carmen

La habitación doble premium es extraordinaria, con una terraza espectacular y unas vistas nocturnas fabulosas

Leisure Partner

10/10

Exceptional

05 Jun 2025

Gabriela C

Está muy bien ubicado. Las habitaciones renovadas y muy amplias...

Friends_and_family Friends

2/10

Poor

30 May 2025

arakén

Serviço de pedreiro e marceneiro até no sábado pela manhã na construção de um novo quarto vizinho ao que eu estava (501). Barulho de martelos e serralheira. Reclamei e solicitei gentilmente mudança para outro quarto, pois estava se tornando insuportável a minha estadia. Não fui atendido.

10/10

Exceptional

06 May 2025

Oscar

Excelente Hotel

Excelente hotel; la atención extraordinaria, recomiendo este hotel para su estadía en medjgujorje, las personas que atendieron las más amables, las camas buenísimas, el aseo impecable, muy buen desayuno. Ubicación muy fácil de llegar a todas partes equidistante. Gracias por la atención Oscar González

Friends_and_family Family