Name: Le Peninsula Bay Beach Resort & Spa
Address: Blue Bay, Mahebourg, MU

4/10

Poor

25 May 2026

Jennifer

Staff was very unhelpful.
Dated decor.
Pool area very rundown.
Beach was not like in the pictures.
No room service.
Spa also terrible.
Only positive was the staff on the boat cruises.

Friends

10/10

Exceptional

19 May 2026

Marie Anne Corinne

the hotel is quiet place and very clean, bedroom as done regularly and clean.breakfast is same thing everyday but tends to get busy during weekends. If you renting a car you might not get parking inside during week end unless its included in your hotel reservation fees. bathroom in comfort room was excellent just the screen on the bathroom doors need a retouch and also there need more modern Usb plug ins.
small beach but blue bay beach is few feet away .Is just very nice location.

10/10

Exceptional

30 Apr 2026

Zonja

We had an amazing time
Value for money
All inclusive

10/10

Exceptional

11 Apr 2026

Joanna Louise

Our 2nd visit to this hotel as we found it great value for a fun and also relaxing family holiday.
We loved the Beach location where you wander straight down from the hotel - and enjoy your all
Inclusive drink here too. Sit and relax with gorgeous view of the ocean or take a dip in the crystal clear Sea. Blue Bay is such a perfect spot for snorkelling , straight from the shore you can see the marine life . We loved spotting all the fish, my daughter favourite being the 'Minecraft fish' (box fish). Also make sure to take advantage of the complimentary glass bottom boat trip further out into the Bay.
The staff were fantastic, from check in to The Bar servers, waiting team in the restaurant and cleaning crew . Many of the servers recognised us from previous years and were once again friendly and helpful. They particularly took time with the Kids to ensure they were happy! The Hotel manager also took time to sit with us and talk about how we were enjoying the holiday.
Mostly I have to mention the Club Coralia entertainment team, Yoan & Emmanuelle who absolutely made the holiday! Their efforts and enthusiasm which is recognised a genuine passion for what they do gave the kids the most wonderful experiences and memories they will cherish forever. Nothing was too much for them and they constantly went out their way to ensure the kids (and grown ups) were having a good time- even happily being chased and pushed fully clothed into the pool! Their kindness and warm smiles.
Mostly I

Family_with_children

8/10

Excellent

30 Mar 2026

Sharon

Generally nice but disappointing that we couldn’t use mask or snorkel, not able to get a beach towel despite the open hours. Food was lovely and room was really nice and soacious

Friends

10/10

Exceptional

18 Feb 2026

Jeffery Frank

Idyllic beachfront location
Lots of events and activities
Several nearby places to eat
Local bus stop outside hotel
Big pool
Good breakfast selection
Friendly and efficient staff
Some noisefrom morning grasscutting and evening entertainment

Partner

10/10

Exceptional

15 Feb 2026

Stephen

Staff extremely courteous, clean, food and hospitality great. Even did their glass bottomed boat with snorkeling three times, accommodateing on each occasion.

6/10

Pleasant

03 Feb 2026

TAEKYU

Room is old and small, Staff is not that friendly. Location is nice.

Business

8/10

Excellent

19 Jan 2026

Sylvain

Clean

Partner

2/10

Poor

04 Dec 2025

Nadine

A bus load of locals arrived on our only day at the hotel and the hotel common areas were taken over by them with a disco, in the dining room and all around the pool. As it was raining, we managed to find a little communal shelter and had nowhere else we were able to go while they were there for at least 5 hours. I complained to the manager who said they're also guests. Yes - but you should make your overnight guests aware that the day spent with you will be overrun by day visitors. It's like having construction going on - we would have booked somewhere else.

Leisure Family

10/10

Exceptional

29 Nov 2025

Lalji Kurji

Yes

Leisure Partner

10/10

Exceptional

14 Nov 2025

Barbra

Lovely staff - very accommodating

2/10

Poor

04 Oct 2025

Yan

The hotel's location is relatively ideal, but the facilities are outdated. The air conditioner has no cooling or dehumidifying effect at all, the bathroom floor drain is clogged, and the swimming pool water is visibly murky.

I have stayed at many star-rated hotels around the world, and among hotels in the same price range, this one offers the worst experience. Most staff members have a poor attitude—some even wear unfriendly expressions—and are unwilling to assist you. When checking in, the staff who help with luggage only pick the easiest ones to carry. After checking out, I booked a taxi with the front desk, but no one informed me when the taxi arrived; the driver waited at the car door for an unknown amount of time. The bellboy saw us about to leave, left his post in advance, and showed no intention of helping.

Leisure Family

10/10

Exceptional

27 Sep 2025

Sara Margaret

Staff were very friendly and welcoming, food was great, rooms were clean. Stayed for 9 nights and couldnt fault the place!

Leisure Family

10/10

Exceptional

23 Sep 2025

David

This is a wonderful resort. The facilities are excellent. The staff are friendly, helpful and very efficient. Our room was lovely. The food was brilliant. We would highly recommend this resort.

Leisure Partner

10/10

Exceptional

10 Sep 2025

Vincent

Extremely nice staff.

10/10

Exceptional

06 Aug 2025

Verified traveler

Convenient and good offering

As a quick 1-2 day stopover before you fly out, and at the price, it is good. Much better than most of the other offerings in the Blue Bay area

Friends_and_family Family

10/10

Exceptional

05 Aug 2025

Dimce

Everything was nice,clean and nice food

2/10

Poor

02 Jun 2025

Syven

Male security guard was rude and abusive.
He refused me access to the hotel to deliver water to my parents and daughter
It's a disgrace

Leisure Family_with_children

8/10

Excellent

29 May 2025

Andries

Great stay 2nd time around

Leisure Family_with_children

10/10

Exceptional

19 Apr 2025

Rafiq

We had an amazing time at The Peninsula Beach Resort.

Leisure Family

8/10

Excellent

14 Apr 2025

Rachael

We had a great time! Exceeded expectations slice of heaven

8/10

Excellent

11 Mar 2025

Michelle

Nice location

The hotel is in a great location on the beach. The food is pretty good. Our room (one of the cheapest options) was a bit scruffy and not the best design (smelt a bit musty, hardly any leg room if you sit on the toilet!) but overall fine. Lots of food options nearby. Entertainment could be loud in the evening. Pool & beach areas are nice.

Partner

4/10

Poor

05 Mar 2025

Verified traveler

A éviter!

Manque de professionalisme de l'équipe. Ici il faut etre allemand, anglais ou avoir le fameux bracelet bleu pour qu'on s'interesse à vous. Et on a pourtant payé comme tout le monde. Pas de réaction quand vous signalez un problème et c'est à vous de les relancer le pire!
Personnel impoli qui gache vos vacances! Tres déçu.

Friends_and_family Family

10/10

Exceptional

05 Mar 2025

Sandor

The Hotel was in a super location great food everyday new theme for food fresh and service was great staff very friendly especially Gigi and Vic. Free glass bottom boat trip and very helpful boathouse staff. Worth every penny for this superb holiday.

Leisure Family

10/10

Exceptional

15 Feb 2025

Yogan

Very nice no comments 👍

Leisure Family

4/10

Poor

13 Jan 2025

Jakobus

South African customer

For us not bad at all…food was great and some of the bar staff was very nice but some of them think they own the place and that is not good!!!!
Very busy next door on the park but that is what it is.
Our first time in blue bay and it was a choice?
Most of the staff in the dining area was great specially the young man from India…very friendly and helpful well done Phianso !!!!
Anastasia was very rud and have a lot to learn about customer service? Though in our opinion a good girl with a lot to offer.

Partner

10/10

Exceptional

26 Dec 2024

Esre

Absolutely fantastic!! Magnificent beach with crystal clear water. Service is excellent, we had an amazing time. Will definitely be back!!

Friends_and_family Family

10/10

Exceptional

27 Nov 2024

laurence

I was able to get a room at the last minute. I was quite satisfied with the clealiness and service provided. The check-in was done in a flash and the staff are very friendly. The food was in general excellent, especially the lunch. Will definitely cone again fir a longer stay. Thank you.

Friends_and_family Friends

10/10

Exceptional

12 Nov 2024

Indranee

Staff friendly and helpful. Foods excellent. Choice of foods excellent. We had a lovely time. Will come back again

Leisure Family

10/10

Exceptional

01 Nov 2024

Melanie

This was a superb stay although too short but cannot praise the staff for being so kind and caring to my mother. The food was fabulous and our room was spotless. Will stay here again.

Leisure Family

6/10

Pleasant

12 Oct 2024

Brett

The property was a good 3 star hotel. Not fancy at all. We only stayed for one night. There was a lively bar across the street (The Spot). There was also live cultural entertainment at the hotel, which was awesome. The rooms are low average, but the location is conveniently located close to the airport (expect the occasional plane noise from close above). The breakfast is average, with the saving grace being the fresh omeletts.

Leisure Family

8/10

Excellent

16 Sep 2024

Sheree Antoinette Chin St

on the waterfront, good excursions through the rep Angelika

Self

4/10

Poor

30 Aug 2024

Brett Anthony

This property has so much potential given it's location, though failed to deliver - With consideration to only being 3*, with their rates maybe expectation is greater what's on offer. In brief we only stayed one week of a two week booking, the staff on check out didn't even consider asking if everything was ok with our stay, making us feel that this is the norm.

The only thing that stands out is credit to the attentive catering staff and poolside entertainment that was enjoyable and not over the top.

Bad points starting from check in, we were just directed to our room, a little tour of the facility given all inclusive would of been more welcoming. Our room(10) was basic and tired to say the least, the smell of drain/damp was awful, something we thought we could bear and didn't want to make a fuss.

What followed was average food, accompanied by vermin i.e. Pigeon's on the tables and rats throughout in broad daylight. I would question the cleanliness of the pool water for algae to be growing, the plant room looked un operational. All inclusive isn't inclusive to all the drinks on offer, only local spirit and i wouldn't consider the other brands premium

A complaint at the time wasn't necessary, we knew nothing could change during our stay and a refund wasn't an option, therefore we chose to move so we had a memorable holiday, though costing us twice for our second week

Leisure Family

8/10

Excellent

28 Jul 2024

Christelle

Our stay was wonderful and peaceful. We had a great time,staff was very kind and helpful. There was various selection of food to choose.The room condition was clean and fresh. Overall, it was amazing and recommend everyone to visit.

Leisure Family_with_children

10/10

Exceptional

23 Jul 2024

Roland

Great for large families. The staff were excellent and very helpful. We had such a relaxing wonderful time. Strongly recommended for nature lovers. Birds, dogs and sea creatures are all around. Open and bright. If you like snorkeling it is a must. It has the best spots on the island for diving and snorkeling. Nature reserve all around.

Leisure Family

10/10

Exceptional

06 Jul 2024

Beliyurguttu NandaKishor

Amazing people at the reception
Boat house crew was with great skills
Good experience and we will come back

Business

10/10

Exceptional

25 May 2024

Makame

Cleanliness and staff are excellent!!!

Leisure Family

6/10

Pleasant

04 May 2024

Regina

Prior to my arrival I reached out to the property concerning transportation to the resort as well as options to celebrate a birthday. No response. Upon arrival I was greeted appropriately with a meal due to the late arrival. During the stay I sustained a hairline fracture to my right foot. I did not inconvenience any of the staff or patrons however during a nightly event I was inappropriately addressed and directed to move from my location while watching the event for over an hour as I was told the spot was reserved. I requested to speak with manager but nothing. While small these types of things matter to sustain one’s reputation. I left feeling discriminated against. I plan to return to the country however not this location. Shame as its gem spot

Leisure Self

8/10

Excellent

04 Apr 2024

Mateusz

Great stay, unfortunately we were staying there only one night.

Leisure Family

10/10

Exceptional

31 Mar 2024

macielo

The place was very clean and had an excellent staff. Highly recommended for those of you who plan you trip to Mauritius.

Business_and_leisure Family

8/10

Excellent

14 Mar 2024

Benedicta

Fantastic and affable staff!

Leisure Friends

10/10

Exceptional

24 Feb 2024

Donald

Very friendly and helpful staff, rooms average, should be stricter on smoking in rooms, but overall enjoyed staying at Le Peninsula, would visit again.

Leisure

8/10

Excellent

18 Feb 2024

Dorian Cristinel

Delicious food, seafood as well. White pool, very good for children. Kids club should be improved, it's almost non existent. Nice beach, lovely reef and wildlife, amazing live corals. Hard working staff in the kitchen and bar and restaurant.I would return. Even not happy with the parking. And happy with the airplanes!

Leisure Family_with_children

10/10

Exceptional

14 Feb 2024

David

The staff is absolutely world class, the property was wonderful and the pricing right on target. We chose the hotel at random from the Expedia list and were astonished by our luck. Highly, highly recommended Look forward to a wonderful stay hosted by wonderful people!

Leisure Family

6/10

Pleasant

10 Feb 2024

Dorian Cristinel

It's lovely here, nice food, nice people, but we won't come again as the parking is not only crowded , but also the two free availabilities are apparently for the hotel owner. It doesn't matter if you have a baby, you have to park somewhere else. I noticed another car just parking, I was told it's someone of boos or boss friend? As a hotel owner I would offer my spot to a customer and I would park somewhere else! Or ask an employee to park it! Initially I booked only 3 nights then another 4, now I regret it!
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Leisure Family_with_children

8/10

Excellent

05 Jan 2024

Christopher

Nice resort

I enjoyed the hotel. Great location, plenty of actives and good services. Beware of the mosquitoes and there was a lot of flies in the dinning hall.

Friends_and_family Friends

10/10

Exceptional

21 Dec 2023

Stella

Great experience

Family

8/10

Excellent

07 Nov 2023

Rosemary

Not the best as dinner and breakfast is served very late especially if you have sn early flight. Passages were wet from the rain. No umbrella available. Bed cery uncomfortable. Bedside lamps too big for tables. Eldvtr6points don't all work.

Partner

8/10

Excellent

19 Oct 2023

Carrie

Great beach resort with pool! Confusing because some guests are all inclusive and others like me were just breakfast included and gad to purchase buffet at lunch or dinner (set times)- so when they offered afternoon snacks (crepes) to all it appeared it was for all. I took one small crepe and staff asked to bill me $350 rupees! Also arrived tired and exhausted from travelling and was looking forward to early sleep! But no- loud music permeated the resort between 9;30 and 11:30…… so not possible to sleep!

Leisure Self

4/10

Poor

13 Oct 2023

Mohamed

Disappointed stay

Very disappointed overall. Staff were very nice but room was very small for 3 people and did not seem the same as that listed. Pool was dirty and did not seem to be maintained. advertised activities were non existent ( no one around to book). Real shame as it was a good location.

Friends_and_family Family

10/10

Exceptional

01 Oct 2023

MRS JASBIR

Excellent hotel with exceptional staff who go above and beyond to make stay more comfortable.

Leisure Family

6/10

Pleasant

30 Sep 2023

angela

All inclusive included buffet breakfast, lunch and dinner. Food was nice and a selection of local drinks. It also included water sports in the marine park and use of most hotel facilities. We paid extra for some spa treatments.
This hotel is advertised as 5 star and maybe when it was first built it may have been, however it is in need of some maintenance. Our room had the phone cable sticking out the wall and the shower screen door was not the original, meaning the bathroom got soaked. There were also no complimentary toiletries. I would class this as 3 star at best.

Leisure Family

10/10

Exceptional

26 Aug 2023

Don

You're welcomed with a drink. They even offered a room service for our first night made of a bottle of sparkling wine (we don't drink alcohol) and a fruits platter.

The all inclusive package was the best choice we could have made. Extensive culinary options, the chefs went above and beyond to represent the different cultures on the island. Drinks selection was a bit limited for non alcohol people but the few available were great (the \"mambo\" is a must try).

When it comes to amenities, the pool was clean and welcoming but it pales when compared to the Indian ocean just few feet away. The access to the ocean is free and the hotel offer snorkeling and kayaking equipment for free. For even greater experiences, scuba diving is available for $100ish each.

The room is daily cleaned and the staff was happy to help. Overall beautiful experience for a first time on the island. I would go back.

Leisure Partner

10/10

Exceptional

12 Jun 2023

Jacqueline

The Hotel was excellent, welcoming, friendly. They just couldn't do enough for you. Very relaxing, all inclusive is very much worth it. I would definitely stay there again.

Leisure Partner

10/10

Exceptional

09 Jun 2023

Chinyere

Friendly staff

Leisure Partner

8/10

Excellent

05 Jun 2023

Jacqueline

Needs work in some rooms. Had to be moved as had problems with multiple things.

Staff and Food excellent, I would rate *****. I didn't find the Management side very helpful.

Overall staff very friendly which made my stay pleasureable.

Leisure Partner

2/10

Poor

01 Jun 2023

Anastasiia

Glad we only stayed for 1 night after we arrived. On arrival there was no parking available, had to wait till someone leaves.
We got very dark, tired room. Bathroom smelled like someone did pee in the shower. Shower drain had lots of hairs. Second bedroom had no door and 2 tiny windows close to the ceiling, basically like in prison. At night they have VERY LOUD entertainment and it was impossible to rest after our flight till 11 pm. I definitely don’t recommend this place for families with children.
Staff was friendly enough but slow. Took 20 mins to return the towel as they did it at the bar area, was one guy changing towels and serving drinks. Same with breakfast queues to get omelet.
The only positive is a hotel Blue Bay location.

Leisure Family_with_children

10/10

Exceptional

13 Apr 2023

David

I must say that I was pleasantly surprised with my stay at Le Peninsula after reading some of the comments that were very negative. Persons cannot expect to have lobster and caviar with a low budget . This hotel is not on the fancy end but you pay for what you get and that worked out just fine for me. The staff made up for this anyway…they were very polite and tended to your every needs. I would like to say a special Eivan at the bar who remembered all our names every day.

Leisure Family_with_children

4/10

Poor

19 Mar 2023

Ken

Now I know to avoid this place!

Beautiful location next to beach. Decent service, safe, good wifi.
However rooms smell musty, there are cockroaches and the ceiling show black material that could be mold. TV reception was crappy. Room seemed crowded.

Friends_and_family Friends

8/10

Excellent

08 Jan 2023

Vincent

A calm and pleasant place where we stay one night before leaving Mauritius. We shall come back.

Leisure Partner

2/10

Poor

10 Oct 2022

Alina

Dining - extremely poor choice.
Drinks - extremely poor choice, only 5 cocktails included, none which were drinkable.
Staff - disregard for guests, they chose to rent out the facilities to anantara staff party so we had triple amount of people for dinner and bar to stand in line with.
Enterteinment - non-existent!

Leisure Partner

10/10

Exceptional

03 Oct 2022

kaviraj

Very helpful front desk and restaurant staff. Nice food and location.
Suggestion: please add games such as babyfoot.

Leisure Family_with_children

10/10

Exceptional

14 Sep 2022

carlee

management to all staff was like a 5 star hotel.

Leisure Partner

8/10

Excellent

15 Mar 2020

Verified traveler

Our getaway March 2020 to Le Peninsula Resort

Our stay, with half board, 7 - 14 March 2020, room 67, 1st floor, overlooked the sea on one side, & swimming pool the other. Nice hotel, with plenty of choice from the buffets. We chose Le Peninsula for peace & quiet, so just HATED their nightly after dinner 'entertainment' - FAR too LOUD! No rest or sleep was possible until it was over for the night (2 hours?)! Wednesday's 'entertainment' during dinner was disgusting! - Some woman wailing songs, out of tune, with the amplifier turned up full. It was EXTREMELY irritating whilst trying to enjoy your meal and have a conversation with your spouse!! I remarked to a server to \"tell the woman to shut up, as she was far too loud\". Four songs later, she DID shut up, but our evening meal had already been ruined. If Le Peninsula paid for her services, they wasted their money! A gentle strumming of tunes from someone playing a guitar, or a varied CD collection of popular songs, played at low levels would have been enjoyable. Le Peninsula - WHY IS THE ACCESS GATE LEADING TO THE BEACH PATH NAILED SHUT? Either climb over, or take an unnecessarily long walk around on the sea side - dangerous across rocks at high tide, or walk down the road. The weather - extremely humid (96% most days, 100% on one day!!!), but swimming in Blue Bay Marine Park was DIVINE, rain or shine!! Don't waste money paying for a boat ride to go snorkeling, as lovely corals & bright fish can be seen while snorkeling off the beach right outside the hotel.

Partner

4/10

Poor

12 Mar 2020

Patrice

The room was very humid, smelly from the cleaning product and very noisy. We could here people walking by the room. The room needs to be renovated. Some guests were quite loud and I could not sleep at all. Quality of food for breakfast was poor.

Partner

8/10

Excellent

24 Feb 2020

Verified traveler

Great location , superb value for money , decent food and service .

Leisure Family_with_children

10/10

Exceptional

22 Feb 2020

Jonathan

It was great

Friends_and_family Family

4/10

Poor

27 Jan 2020

Verified traveler

Basic hotel, more like 2*

It was a business trip and I chose the hotel for the beach proximity which is the best thing.

The room i had had ants and other creatures especiallly mosquitoes around, the room was old but basic. It was fairly clean as you can expect for a 3*. The wifi was poor in the room I had, i had to move and it was still very patchy- meaning sitting around reception.

I took all inclusive although the food was not of great quality or choice, I only had breakfast once which was good, the dinner options were not so many.

There are a few feww watersports activity, although I got screwed up by the staff. I was told the glass bottom ride was 30 mins, (once a day!) At 11am, so i booked and turned up at 10,55 as i was told. I had to leave for the airport at 11:45 so had ample time. At 11:05 i asked the guy where the voat is, he said its on its way?! Anyway i asked him how long it would be as I had to keave, he said minimum 1 hour but could do it in 30 mins for me- despite there being 3 ladies waiting. when the boat finally turned up it was 11:20 so I said forget it and walked back to the hotel and left foe the airport.

I would say it wasnt worth the price I had paid and I was better off staying at the holiday inn which was significantly cheaper and had acceas to the blue bay beach.

Business

2/10

Poor

16 Jan 2020

Verified traveler

Rooms felt like a basement with damp and a fungal smell
Awful and inappropriate music during dinner - sounded like a teen disco

Leisure Family

2/10

Poor

10 Jan 2020

Catherine

Mauvaise experience

Hotel veillissant chambre sale et climatiseur qui coule = eau dans toute la chambre. Service mauvais (nous avons du retourner à l'acceuil pour chercher une carte obligatoire pour eclairage) on aurait pu nous la rapporter!!! On est entré dans la chambre le matin alors qu'on dormait !!
Pas digne de 4 etoiles

Partner

2/10

Poor

08 Jan 2020

Kenny

Old, badly maintained, didn't look like the pictures, expensive room for its old and broken state. Staff doesn't understand service.. Check in at 14 and by 16 not possible to get beach towels, bad cocktails, dirty pool, broken beach furniture. Not a single staff seems to care for guests comfort or satisfaction. Don't recommend at all,avoid if you can!

Friends_and_family Partner

6/10

Pleasant

04 Jan 2020

Stephen

Disappointed

The hotel is directly under the flight path for the airport, so close in fact that you can read the serial number on the landing gear of the aircraft!! Food is ok but repetitive, some staff are efficient and friendly but front of house was unhelpful, air con leaked water into suitcase, and had a major ant problem, overall, disappointing

Partner

4/10

Poor

02 Jan 2020

Gideon

Not good

I was there at the time there was cyclone there and it was really hitting that part

Self

2/10

Poor

09 Dec 2019

Oupa

Good

Partner

2/10

Poor

05 Dec 2019

rotem

Bed service!! They put us in a room eithout a windo and electricy we couldnt breath and they wont to change the room . Ac was broken all the bed was wet they took them 2 hrs to fix that.. we were on our hoony monn and it was terrible. In the sea there is not enogh beds. The reception prople are very not nice

Partner

8/10

Excellent

30 Nov 2019

Verified traveler

Great beachfront property, water sports, open spaces. The pool is very heavily chlorinated and made my skin itch after getting out. Nice food options and reasonable price. Love the location on beautiful Blue Bay.

Leisure Self

8/10

Excellent

11 Nov 2019

Imtiaz

Excellent location

Perfect location . Staff helpful . Salad bar and starters were tasty but main meal needs some improvement in terms of taste.yummy deserts though .

Partner

8/10

Excellent

04 Nov 2019

Verified traveler

No lunch menu, only buffet which is the same as dinner so was not great

Leisure Partner

2/10

Poor

28 Oct 2019

Larissa

Seriously Disappointing

We were exhausted and desperately needed sleep. Unfortunately we had the major noise problem as our hotel room was located directly beneath the hotel entertainment and we didn’t get much sleep due to the noise.

I tried to resolve this with the duty manager for almost an hour. However he did not ensure that the entertainer turn down the music. Instead they allowed the music to be turned it up. Neither could we be moved to a room further away. We were therefore unrested and I woke up with a headache.

We also saw birds flying into the eating area and eating guest’s breakfast, a cat in the restaurant at dinner time and we smelled a lot of cigarette smoke coming through into the rooms. This also disturbed us and made us uncomfortable. A number of other guests have already complained about these things.

The website says “relaxed”. We came to the hotel for peace, relaxation and solitude, it is fair to partially refund us. Please be aware, there is no warning on the website saying that there would be loud music until 11pm.

I have been in contact with both the General Manager and Hotels.com regarding this. So far the General Manager, Ansley Nellacootee, has not resolved anything in 6 days. He said he was waiting for a full report from his staff. There are lots of security cameras and lots of guest feedback on these issues. Clearly this happens regularly and they are not willing to change. We are still waiting for the refund as discussed with them.

Partner

10/10

Exceptional

26 May 2019

Kojiro

very much valuable for stay!

lts near by airport and exstreamly beautful beaches are infront of there.
what suprise is breakfast,dinner is included!!also lunch is just 10€ lf you want. and clean!!! high sealing,big pool.

and another suprise is snokellng tour,kayak. beach fun also included!!
so you'll never get bord.

10/10

Exceptional

10 Apr 2019

Verified traveler

Staff were very welcoming especially Evan at the bar who was always ready to serve you a Rum and coke if you walked past! They even offered us lunch and a day room to freshen up way past our check out time as our flight was later in the day. Only problem was the weather which is not in their hands.

Business_and_leisure

10/10

Exceptional

09 Apr 2019

Verified traveler

I really liked the staff at this property, and I feel people work very hard to make sure everyone has a fantastic experience at the hotel.

Leisure Self

4/10

Poor

12 Feb 2019

Verified traveler

Poorest Experience of Mauritius.

This hotels wants to cater for the mass market. Very unkept. Superior room booked but full of leaks in the ceiling. Corridors dirty and flooded. Very dangerous slip hazard. Food was poor quality. Not prepared to cater for special dietary requests. It was a matter of choosing from what was there.
Reception service very poor and disinterested.
Very loud night “entertainment” all night. Could not sleep due the noise. Seemed like a holiday on the “costa del” ....
Overall a very poor reflection of a very beautiful Island. Hope this isn’t the way Mauritius tourism is going to be headed.
Steer away if you want quality and service.

Partner

2/10

Poor

06 Jan 2019

Patroklos

A nightmare of a Hotel dirty hole.

Bad service, bad food,very little variety to choose from restaurant was bad pigeon flying in side restaurant eating quests food It’s unhygienic and unhealthy, it is a family run hotel and staff don’t care. I would never stay there again and even if they payed me I would never stay there. It’s a 2 star hotel and not 4 as they portray. It is also close to the Airport and it is an extension to the Airport. Many flights go over the hotel and the noise is annoying. Staff are poorly trained and can hardly communicate with the guests....they are arrogant.no services on the beach , you would have to go and get your refreshments yourself from the bar , this is not a place to have a holiday it’s a nightmare

Partner

8/10

Excellent

02 Jan 2019

Verified traveler

Likes - The beachfront was beautiful, great snorkeling right in front of property

Dislikes - closeness to public beach caused one night of late night noise on weekend

Leisure Family

10/10

Exceptional

31 Dec 2018

Vekesh

Daily entertainment was great. Food was delicious. Friendly staff

Leisure Friends

10/10

Exceptional

31 Dec 2018

Verified traveler

The hotel is close to the airport and right on the beach. Very friendly staff and relax environment. They need more shade around the pool and on the beach. The lounge chairs on the beach were not very comfortable. They should replace them with the same chairs that they have around the pool.

Leisure Friends

4/10

Poor

18 Dec 2018

Verified traveler

This is the worst hotel I have ever stayed in. I booked it on the basis it looked good in the photos and was close to the airport for an early flight the next day. BEWARE do not be taken in by the flattering photos, the hotel is like an old prison cell block that has been badly refurbished. We were in room 45 which was right on the end of the hotel next to the public beach. Our entire stay was blighted by noise from every direction all night. The toilet in the room was actually in the bedroom and only separated from the bed by a small louvered door. The food was mediocre at best and we could not wait for the morning to come so we could leave.

6/10

Pleasant

18 Nov 2018

Gayle

Location great. Free watersports great (use of kayaks, paddleboards, snorkelling equipment and free boat trip). But hotel not what we expected...f9r the high price! We paid for a deluxe suite with ocean view. On arrival, this didn't look like that and in fact, the room was overlooking the pool, not the ocean or beach. We could almist just glimpse the ocean so no doubt the stafd would have argued it was the right room and we had already been told they wwre at full capacity so a change would not have been possible. Clean though but some real design flaws in that bathroom and bedroom were open plan with NO privacy! Stupid swing door for loo that wouldn't shut and allowed us to hear everything going on in the loo! How embarassing for each other! Also, nowhere obvious to hang towels or put toothbrushes. That's not all. Wifi was utterly woeful. Could barely get it at aĺl most of time. Totally infuriating. Worse was the supposed air con unit in our room which blew out warm air. Not great when it's 28C at night! Really madr sleeping very unpleasant and honestly, air con should be a basic necessity in a hotel like this. Food was good but dining area packed like sardines, giving an almost Butlins feel to the place. At night, sitting either ij tje bar or on our balcony for a bit of peace, there was no chance of that at all thanks to the noisy \"entertainment\" which involved the same diabolical music every night alongside some cheesy quizzes. Only a handful of people seemed to enjoy this!

4/10

Poor

10 Nov 2018

Sam

The rooms are pretty run down, the WiFi is horrible, and you'll need earplugs because the hotel is located directly at the end of the runway (departures from MRU roar right over the hotel). I would not stay here again.

10/10

Exceptional

28 Oct 2018

Anita

Enjoyed the variety of food and part of entertainment. Visit to the coral reef was very interesting. Friendly and courteous staff like Monfred, Virend,Kevin,Vikash and the rest. No hesitation for a third return visit.

10/10

Exceptional

02 Oct 2018

Jessica

Nice hotel with loads included in all inclusive

We loved staying at the hotel, a lot of people were complaining about the food, we thought it was alright, there wasn't that much choice, and there isn't many vegetarian options, but we thought it was alright. We were impressed with the amount of stuff included in all inclusive, like kayaks and pedal boats, which was a nice surprise, also every single cocktail, shots, beer, everything that you can think of. The only thing I would say is, there were ants in our room, and it was maybe a little bit annoying, but I'm sure the staff tried their best to get rid of them. Overall nothing to complain about really, we had a good time.
They also aren't selling any excursions at all, we had to ask about it a few times to get somewhere, but I suppose that is their loss.

4/10

Poor

18 Aug 2018

Verified traveler

Quite a terrible hotel, basic cleaning conditions and bad service. There were pigeons at the eating tables, with their poi everywhere and nobody caring about it. You an stay there if you have to travel and need a one night stay, and they haven’t open another hotel next the hotel yet. The area has nothing to offer

Partner

6/10

Pleasant

30 Jul 2018

Lian

Hotel near airport

Not much to do in the area. Hotel is near the airport so early mornings you get woken by planes flying over you. Service was slow. If you looking for a transit hotel it is ok. The beach is beautiful though

Friends

10/10

Exceptional

14 Jun 2018

Ishan

The hotel staff is friendly and the rooms are in good condition. We really enjoyed the food (amazing variety and delicious) and the sega night on Saturday evening. Really worth it for the price.

8/10

Excellent

11 May 2018

Mojalefa

disappointed

was disappointed that the room we booked is not what we got!!

Partner

2/10

Poor

28 Apr 2018

Verified traveler

Poor service. Old resort