Name: La Solitude
Address: Passage Saint Louis, 3, Lourdes, 65100, FR

10/10

Exceptional

19 Jul 2026

Edwin

Great experience!⭐️⭐️⭐️⭐️

8/10

Excellent

04 Jul 2026

Carolyn

The property is somewhat clean and staff were certainly available and helpful. It’s an old hotel and can use a remodeling.

Family_with_children

10/10

Exceptional

01 Jul 2026

Veronica

The hotel has an excellent location and is very clean, the staff were really nice and helpful and the food was great.

Self

8/10

Excellent

30 Jun 2026

Anne

Lovely hotel all good I'm it

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Manivannan

Okay

Partner

10/10

Exceptional

12 Jun 2026

Joseph

Excellent hotel. Clean, comfortable rooms, friendly staff, and a great location. Highly recommended.

Partner

10/10

Exceptional

11 Jun 2026

Lourdes Ninette Aguilar

The room was clean, beautiful view, they have a coffee supplies but no drinking water anywhere in the hotel, you must buy it 😢

Family_with_children

6/10

Pleasant

16 May 2026

Christian

The property was in an excellent location. The room was very small. Nice balcony

Family

10/10

Exceptional

21 Apr 2026

John

Breakfast and dinner at the hotel was superb

6/10

Pleasant

22 Oct 2025

Sikiu

One night in Lourdes

Passing by to see the sanctuary, good location, just a few STEPS of everyqhwre

Partner

10/10

Exceptional

08 Oct 2025

Bertha

No air conditioning, it is cold but the room can get pretty hot

Leisure Family

8/10

Excellent

01 Sep 2025

sinead

La Solitude was not my first choice for a stay in Lourdes, but it will be my first choice when I return!

The hotel itself is a little dated and certainly the upper floors could do with a revamp.
As is common in France the toilet and shower rooms were separate, which can be a bit awkward to navigate especially in the dark- and I personally don’t like having to touch door handles before being to wash my hands!

The rooms had everything needed though, including a small frudge

2/10

Poor

17 Aug 2025

Farhan

Catfished by the photos

You wouldn't expect a 4-star hotel to have a gas station dispenser for toilet paper, or body wash, would you?

The air conditioner didn't cool. We were looking forward to hanging out by the pool and relaxing. The pool area smelled of mildew and was humid with pool chemical odors. None of the pool furniture had cushions or coverings.

We were disappointed in the overall experience we had at the hotel.

On hindisight I would pick a different location to stay in Lourdes as the hotel is at a fairly hectic intersection.

The remodel done to the rooms is an Ikea rehab with a beautiful lobby that doesn't match the overall texture of the property. We had issues with room maintenancence. Our room was not serviced for several nights over our six day stay.

Don't expect an espresso maker in the room. The toiletries and towels were right out of a motel 6.

This was not my cup of coffee!

Holy water in Lourdes exceptional.

Friends_and_family Family

4/10

Poor

09 Aug 2025

Sarah

Before arrival, I had messaged the hotel, via Expedia to ask about parking details, but got no reply. Warning! The route to the car park is extremely tight. We managed it, with great difficulty, however was unable to find a satisfactory space inside so needed to leave. Turning the car inside was very difficult and extremely stressful. There were tears. The route out on to the road damaged the clutch on our rental car. The whole porocess of entering, leaving then finding different parking took an hour and a half. I asked for a refund for the parking which has been agreed but will take a few days.
When we got to our room, it didn't have a balcony which we had booked. Our room was changed quickly, which was good. However my daughter got stuck in the bathroom. We were unable to open the door. I called reception for help. After a 10 minute wait, I managed to yank the door with force.
The room was very clean and comfortable. I had a good sleep. The view from the balcony was beautiful! The hotel location is very close to everything. The pool was small, but nice and refreshing. Internet access was good.

10/10

Exceptional

21 Jul 2025

Maria

We arrived with a service dog and the staff was amazing. They allowed us to see the rooms, they took care of us, they were kind and made everything to make us feel comfortable. Will definitely go back!

Leisure Pet

6/10

Pleasant

30 Jun 2025

patricia

Location is great and parking overnight is easy and reasonably priced. Front desk staff were amazing. Cafe staff seemed tired and fed up with tourists (understandably), though always polite. The hotel is rated 4 stars, which may reflect an historical rating in days of old, as it is not a 4 star hotel by today's standards. Value for money I would score a 1/5 - this is not really worth $210.00 CDN dollars/night - The city in general, unless you are visiting for spiritual/religious reasons, is not worth a visit. It is a small town burdened with 5 million tourists per year and there are clear signs of fatigue and dilapidation outside of the main tourist areas.

10/10

Exceptional

25 Jun 2025

Verified traveler

Excellent hotel.

Partner

10/10

Exceptional

04 May 2025

Peter

We have been blessed a room with beautiful view of the river & mountain. Staff in hotel were very helpful and friendly and we received much guidance on how to get around Lourdes from Front Desk, Ms Vanessa. Though the official breakfast time was 7am, hotel is very accomodating to start breakfast as early as 6.30am for guests who are required to depart early. Will definitely be back next year for our pilgrimage again.

Leisure Family

10/10

Exceptional

11 Oct 2024

Karen

Nice

10/10

Exceptional

29 Aug 2024

Toribio

👍

Leisure Family

10/10

Exceptional

21 Aug 2024

Saskia

It was a beautiful hotel the staircase was amazing the only thing that was missing was the check in they couldn’t find our reservation which was really stressful I suffer with anxiety and when they couldn’t find it I panicked they didn’t do anything to relieve this they just made it worse by saying I’m not booked in even though I had confirmation and had spoke to the hotel previously telling them I would be late checking in they didn’t work well under pressure and was a little unprofessional but apart from that was a beautiful hotel would definitely stay here again ❤️

6/10

Pleasant

16 Aug 2024

Wenti

Room pretty old for this kind of price. Location conveniently located arnd center area.

Leisure Friends

2/10

Poor

11 Aug 2024

Andrew

Not great for parking unless you phone ahead. Car park is tight. Anything bigger that a Fiat 500 and you are in for some fun

Partner

2/10

Poor

22 Jul 2024

Angela

It wasn’t a 4 star, it was a 2 star hotel, very dated, the rooms were NOTHING like the pictures on the site! Infested with flies from the river, very rude service when I wanted some spray for the flies, I was told there was nothing they could do! I eventually got a different room on my last night, the bath didn’t work, the maintenance man had to tell reception. I had to chase reception about it, all they said was someone’s coming to fix it tomorrow, I said I’m leaving tomorrow! How convenient! My 2nd room had an awful view & what sounded like bottle bins kept me up very early morning, bearing in mind I hadn’t slept for 3 nights now because of fly infestation, flying on me during the nights!

Leisure Self

8/10

Excellent

09 Jul 2024

Ngocdiep

Walking distance to the Grotto

We had a corner room with a great river view for 3 adults. The shower seems to have molds on the wall. The room needs to be updated.

Friends_and_family Friends

10/10

Exceptional

05 Jul 2024

David

The hotel is convenient to the Lourdes shrine. The decor of the rooms appear to have been updated recently.

Leisure Family

8/10

Excellent

24 Jun 2024

Patsy

Convenience and proximity to the Grotto. Nearby restaurants. Room is updated. But the breakfast buffet is not worth 17 euros and the food is not well put together or tasty.

Leisure Family

8/10

Excellent

17 Apr 2024

John Paul

Staff is kind and it’s so clear to everything. It was hot weather however, and the AC didn’t work. We just opened a window and it was enough to be comfortable. Would go again for the location.

Leisure Family

10/10

Exceptional

21 Oct 2023

Stephen

The best location short walk to all major points of interest.
Staff are very happy and attentive.
We definitely recommend this hotel.

Leisure Family

10/10

Exceptional

05 Oct 2023

brian

Excellent stay.

I loved this hotel and I will definetly be back for a longer stay in 2014.

Partner

8/10

Excellent

23 Sep 2023

JAMES

Parking was very tight and difficult. Meals were soso. Dining room was very noisy.

4/10

Poor

25 Aug 2023

Margaret

I’ve stayed at the property many times before, but this time, whereas there has been enormous improvements with the foyer and reception area. The menu was small, hugely expensive service was slow. The bedroom was more like a hostel bedroom. It was so small that the armchair was by my bed so I couldn’t get out. I asked them to remove the armchair which was not done. There was no shampoo, it really was like being in a hostel, I would never go back

Leisure Family

10/10

Exceptional

28 Jul 2023

Stephen

Lourdes Stay

Great hotel. Central location. Excellent views

Self

10/10

Exceptional

17 Jul 2023

Margaret

Thank you for an unforgettable stay!

10/10

Exceptional

23 Jun 2023

Maria

I have been to Lourdes many times. From the moment we arrived to the day we left the staff were amazing and helpful. Every inch of the hotel was spotlessly clean. The pool was great to relax in. I will be definitely book this hotel every time I go. Thank you for a wonderful 5 days.

Leisure Family_with_children

10/10

Exceptional

12 Jun 2023

Maria

One of the best hotels I have stayed in Lourdes. The staff were extremely kind and very helpful. We had a fantastic stay and will certainly return. The beds were so comfortable and the rooms were so clean. I’m particularly fussy and this hotel was perfect.

6/10

Pleasant

09 May 2023

Paul

The hotel is okay. We stayed in a room right next to the river so the view was great. However the room was dated and although it was supposed to be a double room it had an extra single bed which made it crowded in the room.
The parking lot is very difficult to get to and had an unsafe entrance especially for motorcycles. It has a steep ramp with sharp turns and it is painted grey. The top of the ramp gets wet making the whole situation extremely un safe.
After much arguments about why I could not safely park a large motorcycle there, they did eventually offer me a spot in an outside parking lot of another hotel they had down the street.

Leisure

4/10

Poor

07 Mar 2023

RENATO

We did not stay on this hotel , they transferred us to another hotel.

Leisure Partner

10/10

Exceptional

14 Sep 2022

Kristopher

The breakfast was astoundingly good. All staff that we interacted with were very friendly, polite and super accommodating. For us it was a one night crash pad before flying out but the stay here was top notch

Leisure Partner

8/10

Excellent

10 Sep 2022

Martin

Very convenient
Great view
No Wi-Fi in the whole area of the room

Leisure Friends

10/10

Exceptional

30 Aug 2022

Zoe

it was a fantastic location and lovely pool

Leisure Self

10/10

Exceptional

18 Dec 2021

Yasmin

Fantastic location, view, staff , and service!!!

8/10

Excellent

10 Dec 2019

Oory

very nice place.

I little difficult to enter with the car, but great location, and great place in the middle.

Friends_and_family Friends

8/10

Excellent

21 Sep 2019

Patricia

Very good

My stay was lovely in every respect, have stayed here many times

Friends_and_family Friends

10/10

Exceptional

09 Sep 2019

Barbara

Very helpful and we had a really lovely room with a view of the river .
It was great to have a kettle as well as us Irish like our cuppa !

Partner

6/10

Pleasant

30 Aug 2019

Verified traveler

its tired needs uplifting
Liked location
Pool just a plunge pool with no real swimming room

Leisure Self

10/10

Exceptional

29 Jul 2019

Stephen

Central

Great place to stay; very clean rooms; well located for visited Lourdes

Self

8/10

Excellent

28 Jun 2019

Titus

Lourdes Solidified

Was good,great location

Partner

8/10

Excellent

15 Jun 2019

Verified traveler

To get to parking you have to go down a very narrow street and make a blind turn with a very steep slope.

Leisure Family

4/10

Poor

28 May 2019

Verified traveler

Air conditioning was not working in the room, when we asked the reception staff we were told that it was too cold for air conditioning and suggested we open the French door to get air into the room. The was no mention when we booked to say AC was seasonal. Jacuzzi was not working.
Safe in wardrobe was not fixed to the wall, just loose on the shelf.
No handle on French doors, had to put your finger in a hole to open it, it also meant the door was unlocked all the time.
Not enough socket in room
Breakfast was poor, scrambled eggs were made from powder eggs !!! why ?

Leisure Friends

8/10

Excellent

21 May 2019

Verified traveler

Great staff! Very helpful, always willing to help!!

Leisure

4/10

Poor

10 May 2019

YONG MEI

How could it be a 4-star hotel?

We stayed one night in late April 2019. We were given a room on the top floor which is like an attic. The room itself is very very basic. It's definitely not look like a 4-star. But the bathroom is even worse. For the shower, it doesn't even have a shower curtain. If you take shower, you will wet the whole bathroom. So we didn't take a shower. Fortunately it was only one-night stay. At night, we realized the temperature control didn't work either. The room was very hot. It was raining hard so we couldn't keep the window open.
When we were checking out, I complained to a hotel staff. She said why we didn't tell her earlier. Well, when we were checking in, we were told the hotel was fully booked. I didn't think they could move us to a better room. Also we had a very tight schedule and we didn't know the room temperature control didn't work either. Anyway, it was very very disappointed. The only thing good is the hotel's location. It's right in the center. What threw me off is how could a 4-star hotel has a such bad facility??? I think the hotel should have discounted our room rate.

Partner

10/10

Exceptional

02 Nov 2018

Edelle

Wonderful hotel with kind and caring staff!!

Loved the hotel and the staff were so kind and couldn't do enough. We got there to late to arrange some equipment for my disabled elderly mother so they went off and found it for us which really made the stay even better and we were able to relax more so would most definitely stay there again. The only thing I wasn't overly impressed with was the actual food at breakfast - very bland and not much imagination but it wouldn't stop me for coming back again.

Family

10/10

Exceptional

04 Oct 2018

Caroline

Hotel was wonderful....wished it had more of cooked breakfast....

Friends

10/10

Exceptional

21 Aug 2018

Verified traveler

Very friendly staff. Great location with good restaurants and shops

10/10

Exceptional

21 Aug 2018

Anthony

We'd stay there again

For your stay in Lourdes, I think you'd struggle to find anywhere as good as Hotel La Solitude. Excellent location, great facilities and very kind and helpful staff. We stayed in a family room which was situated over two floors. The beds were comfortable and it was good to have two bathrooms. Tea and coffee making facilities were included and a fridge and safe were provided too. We enjoyed there being an indoor pool and the views from the pool patio are majestic. We stayed on a B&B basis. There was a good choice on the breakfast menu, so I'd say that there was something for everyone. What could have made our stay better? Difficult to find fault. However, the air conditioning fan in the room was somewhat rattly, which was irritating but you did get used to it (air conditioning did mean that we had a comfortable night's sleep). I must acknowledge that while we appreciated the hotel providing soya milk (two in our party have to avoid dairy), it would have been nice if a dairy-free alternative to butter was available - sorry, I'm a toast for breakfast person. Nonetheless, don't let these two minor comments put you off staying here. Based on our very recent experience, you'll have a comfortable stay.

Family

10/10

Exceptional

10 Aug 2018

Kim

Friendly staff, clean room & common areas, ample amenities. We used the pool and were the only ones there. The rooftop deck has beautiful views. Our room was comfortable & cleaned regularly. Having the bar/restaurant/cafe in the building was convenient. Front desk was able to call an airport shuttle for us. Location met my expectations.

10/10

Exceptional

04 Aug 2018

Jeanvie

This hotel was amazing. Our room had the gorgeous view of the river. The beds were very comfortable, the bathroom was very clean and up to date. The breakfast buffet was outstanding! I would like be to stay at this hotel again.

Family

10/10

Exceptional

09 Jun 2018

John

Great staff - great view from balcony of Gave River - excellent bar service - front desk could use some work on ordering taxis — too defensive and different procedures from different clerks. Great stay and will stay there again

10/10

Exceptional

17 May 2018

Gizela Ana

Simply great!

The hotel was perfect for our family! It was very close to everything and so well kept! The hotel staff were all great and made sure our stay with them was very pleasant & comfortable. Great hotel and we will definitely be back! Thank you La Solitude!

Family

10/10

Exceptional

03 May 2018

guadalupe

Excellent hotel

Amazing staff- all languages spoken!
Breakfast buffet was excellent!
The view of the city, Basilica & castle was unbelievable!
Very central to everything

Family

10/10

Exceptional

28 Oct 2017

Bernadette

Excellent location, excellent staff and facilities

We were much enjoyed our stay, as the staff were respectful, helpful and friendly. Food was varied and of good quality, including gluten-free bread on request.

10/10

Exceptional

01 Oct 2017

Ramon

Location

Lots of choices - this one is priced right and close. Good restaurant - balcony on the river and parking

Partner

6/10

Pleasant

27 Aug 2017

Verified traveler

room

water was leaking from roof during one night and when i informed the staff, they came and cleaned.

8/10

Excellent

26 Aug 2017

maurs

Tmivr hotel close to everything

Nice reception staff easy to check in
Room nice and airy with balcony
Aircon working well
nice friendly restaurant staff
Room cleaned well each day
Will stay again

10/10

Exceptional

23 Aug 2017

Jim

Excellent experience. Very friendly and helpful staff.

4/10

Poor

26 Jun 2017

Beatrice

Disappointed

I travelled with my mother to Lourdes and found this hotel initially good upon check-in, but that's where the staff's smiles and acknowledgements ended. Not a glance or smile whenever walking by later. I tried calling the front desk to ask a question about the room but got no response. My brother back home had also tried reaching us in our room several times and was told we were probably out and sometimes the phones don't work (??) what if there was an emergency? Don't bother with the bar/restaurant, five men standing around doing nothing and not one of them understood English. First time ever I had to return the meal I ordered. Be prepared for the toilet to be in a closet and then walking four feet away to reach the bath/sink in another room. And to end the stay, the wake up call we requested on the last night so we wouldn't be late for the bus - did not happen! I certainly wasn't expecting a four star in Lourdes to be just that, as I realize it's not the city, but did expect some better courtesy. The pluses would be the location and air conditioning.

Family

10/10

Exceptional

24 Jun 2017

Diarmuid

Very helpful staff.

Partner

10/10

Exceptional

19 May 2017

Verified traveler

A pleasurable stay

The hotel was fabulous. The restaurant and bar staff are excellent in their job, giving their best services to the guests with a great welcoming attitude and work ethics. The ambience is very friendly and elegant offering a good value for money. Food was great so as the buffet breakfast. Although there was a little bit of misconception that occurred during my stay when they sent me a phone bill in my room which was highly unrecognized. I felt annoyed and went to the reception to sort it out and asked them to give me a proof of a telephone call that was made in my room, they were not able to do so and as a matter of principle after hearing my side the manager has written off the bill as it was seemingly a mistake made by the receptionist who wrote the bill of 20.00 Euros. I believe there's nothing so much annoying when you stay in any hotel than getting unwanted bills for unknown expenses like telephone calls which you haven't made at all! Above all it was cleared and I left the hotel with good impression despite that little misunderstanding.

6/10

Pleasant

29 Apr 2017

michael

Lourdes accomodations

Great location, traditional hotel, a little on the higher end then most, this is a pilgrimage so completes the experience.

10/10

Exceptional

15 Apr 2017

Lucy

Great location!

Staying at La Solitude was great - the room as ready early, so it was nice to check in and change, instead of Justin leaving our luggage at reception when we arrived early. The room was clean and comfortable, and having a pool to relax in was an awesome extra feature. If you're going to Lourdes to see the cathedrals and the Bernadette stuff, then I would definitely recommend this hotel for its convenient location.

Family

10/10

Exceptional

15 Oct 2016

Michael

Wonder place, service, location, food, price.

10/10

Exceptional

10 Oct 2016

Jessamyn

Customer Service was great!

Partner

10/10

Exceptional

29 Sep 2016

Penell-Braida

Wonderful rooms

Located in the heart of town, overlooking the river. Quiet and wonderfully appointed for the price. Although it didn't have any negative effect on me, the hotel attracts groups and the restaurant was quite full at meal times. However, there is a restaurant next door which gives very good service and the food was wonderful and the prices very fair. Most people stop at Lourdes for a spiritual retreat, but it is also a thriving town at the foot of the very scenic Pyranees Mountains between France and Spain. It is on the path from Bordeaux to the Mediterranean and therefore not unreasonable to visit the site of a beautiful cathedral, take in the holy waters and participate in a candlelight procession of faith.

10/10

Exceptional

18 Sep 2016

Lorenzo

Charm site for a visit of holy site.

Our stay was not long but it was the perfect location. The food was great at the hotel and prices were not over the top. The hotel has a 360 view from the terrace on the 7th floor and a heated pool. The pub has a terrace over the river and is quite charming.

Family

10/10

Exceptional

20 Aug 2016

Winnifred

Another great stay

Have stayed here several times because of the great staff, friedley atmosphere, price and location.

Family

8/10

Excellent

14 Aug 2016

Verified traveler

Awesome hotel!!!!

My boyfriend and I come to Lourdes every year to visit Our Lady of Lourdes. We have stayed at different hotels each time. However, this time around we have finally found the hotel we will probably be staying at every time we visit Lourdes!! We were pleasantly surprised at how NICE this hotel is! It is definitely a 4 star hotel! We loved the friendly and helpful staff, the views, the location, the cleanliness and the comfort at this hotel! We are very happy we found it! Thank you, La Solitude! :)

Partner

4/10

Poor

06 Jul 2016

Verified traveler

Not a 4.1 Hotel

The water was out for the whole hotel when we arrived in the afternoon. It came back on in a couple of hours. The next morning, we had no hot water. I was told it would be back on in 20 to 30 minutes. After breakfast, I went to the front desk and was told the hot water wouldn't be back on until the afternoon. I asked for a different room to take a shower. It sounded like the entire hotel didn't have hot water. When the owner/manager (?) heard me talking to a front desk staff, he got on the phone and the hot water was back on within the hour. The other staff member should have taken care of this without me having to complain.

The beds were hard, the room was dark and dingy, and the furniture looked like it was from the late 1980's. I would not recommend this hotel to anyone.

4/10

Poor

02 Jul 2016

Verified traveler

Lourdes: what are you looking for?

If you are youngish and want to be near the Pyrenees to hike (like me) this is not your place to stay. If you are older and want proximity to the religious aspects of Lourdes, as it was in the 1970s, this is your place.

10/10

Exceptional

15 May 2016

Johnny

outside appearance is deceiving

Great hotel, nice view, spacious room, brilliant location.

Partner

10/10

Exceptional

14 May 2016

Gilberto

Lourdes

Well satisfied.

10/10

Exceptional

03 May 2016

Paulette

Great hotel

We stayed for 3 days in this hotel. The room was very clean , clean bathroom very quite. The staff were very friendly and helpful . I would definitely recommend anyone to stay here. 10/10 for location , cleanness and staff, It made our stay very enjoyable and memorable.

Partner

10/10

Exceptional

22 Apr 2016

Verified traveler

Great!! Awsome!!

It was wonderful. The staff very helpful,knowledgeable and accommodating.Great service especially from Sabrina and also a young man that was usually on the same or consecutive shift. I believe his name starts with an R... ☺

Family

10/10

Exceptional

15 Nov 2015

helen

la solitude

Fantastic hotel situated in the heart of lourdes. Hotel very clean, staff helpful and swimming pool great bonus. Would certainly stay there again.

Family

10/10

Exceptional

09 Nov 2015

Douglas

Very comfortable

Two nts. Hotel staff very friendly.

Family

8/10

Excellent

31 Oct 2015

Michael M.

Expensive Breakfast

Fine hotel - well located.

Reception and dining room staff friendly but found bar staff to be rather surly.

Breakfast at €13 is way over-priced for what's on offer. Suggest walking next door to the Hotel Continental where a more superior breakfast available for €8.

Also a bit greedy to charge guests €15 for daily parking.

Left feeling that hotel modus operandi was to extract maximum cash from customers.

Family

8/10

Excellent

27 Oct 2015

Verified traveler

Enjoyed the accessibility of this hotel to Lourdes sanctuary --- good, comfortable walking distance.

Partner

10/10

Exceptional

10 Oct 2015

Richard H.

Hotel Solitude

Can only say that this is one of the nicest Hotels l have stayed in. From the moment you arrive at reception, it is like being welcomed into a friends or family members home. Nothing is too much trouble for the staff to make sure your stay is enjoyable. I would say that the option of a bed and breakfast stay should be introduced. Looking forward to going back in the future.

8/10

Excellent

22 Sep 2015

James

Good hotel close to grotto

Only problem was wifi not working in our room

Family

8/10

Excellent

22 Sep 2015

Asem

Nice to try

Good location, clean, reasonably priced, breakfast not great

8/10

Excellent

22 Sep 2015

Tamra

Location was perfect.. parking was not easy . other wise very nice

Family

10/10

Exceptional

13 Sep 2015

Verified traveler

Mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm,m,m,m

10/10

Exceptional

09 Sep 2015

Salvatore P.

Great Value

Great location and very friendly staff. Only thing lacking was quality of WiFi service. Signal was very weak and unreliable. Also be VERY careful with the parking garage. It is EXTREMLY tight.
Overall a great experience and I would recommend this hotel to anyone-- particularly for the value.

10/10

Exceptional

02 Sep 2015

Alivia

Perfect hotel! So clean, best location, nice staff

Amazing city, perfect hotel feels like a home away from home! It was extremely clean and friendly. I am a picky person...thus for me to give five stars for this hotel says a ton! It was a perfect location as well! I will definitely be going back to this hotel any time I visit Lourdes!

Family

10/10

Exceptional

27 Aug 2015

james

great value for money

excellent value for money this hotel, rooms are a very good level of comfort compared to others in the same price range
location is great for getting to everything but is also a downside as can be noisy

8/10

Excellent

27 Aug 2015

Shemaine

Nice hotel in the Centre of town close to Grotto

Staff was great. We were 3 adults and 1 child. They gave us a suite with an adjoining room, lots of space. We had the view of the church next to the grotto and especially the walkway toward the Church, which made it even better at night because we would sit on the balcony and watch the nightly procession listening to the singing of the Ave Maria and the Rosary being prayed. Breakfast was good, simple but fine with croissants and French bread coffee juice cereal and oatmeal. Rooms were clean but they did not replace the coffee cups for the next 2 days we were there which meant we couldn't make coffee. But all in all a great hotel in the Centre and great staff.

10/10

Exceptional

26 Aug 2015

Verified traveler

Experienced

It was very comfortable, the location was very convenient, the hotel staff were very helpful, the hotel structure was old but it was expected otherwise we enjoyed our stay , from my room you can see the river mountain and the town it was a nice experienced I will return and stay to this hotel room 711

Family

10/10

Exceptional

23 Aug 2015

Shirley B.

Fantastic trip!

The hotel was renovated since my last stay here several years ago. When we checked, they had a queen size bed for me and my sister because they claim that was the accommodation I reserved. They made an adjustment and put us in a room with the view of the gave River which was fantastic. They also saw both of us are handicapped, so the room has all the necessary bars and handles we could use. I have recommended La Solitude Hotel to my friend and travel agent. The hotel is very close to the Sanctuary.

Family

8/10

Excellent

15 Aug 2015

Paul

Great location, bright clean but rooms dated

I stayed in this hotel 8 years ago and whilst it is still as bright and clean as before, the rooms have not changed and they seem quite dated. They staff were all very friendly but the service everywhere was slow (at reception, in the dining room etc). Just to be clear, I don't blame the staff for this, I blame the management as they did not have enough staff on duty. There was one man at reception on Friday afternoon for check-in and one person serving our group and another large group (50+ guests) in the dining room. The management should have been better prepared for the number of guests they had booked in.

10/10

Exceptional

10 Aug 2015

Michael

Nice Hotel just across from Shrine

Pleasant staff, nice location. Difficult to access by car, so best to take taxi.

Family