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Zenitude Hôtel-Résidences Les Jardins de Lourdes

Lourdes · France

Chemin De L'Arrouza, 8View location

7.8/10Very good296 Reviews
Cleanliness7.6/107.6
Service7.8/107.8
Comfort7.6/107.6
Condition7.4/107.4
Location7.8/107.8
Neighborhood7.8/107.8
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Zenitude Hôtel-Résidences Les Jardins de Lourdes

This charming establishment enjoys a convenient location in the centre of Lourdes, in south-western France. It is just a few steps from the world-renowned sanctuary and the City Hall. Other important attractions in the area are the Pic du Jer, a summit in the Hautes-Pyrénées, and the Wax Museum.

The neighbouring city of Tarbes is a short driving distance and Tarbes Ossun Lourdes airport is some 15 kilometres away. This charming establishment offers a choice of different accommodation options to meet all travellers' expectations.

Ranging from rooms to the fully-equipped apartments, they all provide all the necessary services for guests' to feel right at home. Sports lovers may appreciate the hamman and sauna, ideal to enjoy a moment of relaxation after an invigorating work-out in the gym.

Ideal for nature enthusiasts, this property is the best option to stay in Lourdes.

Read more about this hotelShow less

A stay at Résidences Les Jardins de Lourdes places you in the heart of Lourdes, within a 15-minute walk of Basilica of Our Lady of the Rosary and Sanctuary of Our Lady of Lourdes.

This aparthotel is 0.7 mi (1.1 km) from Massabielle Grotto and 0.4 mi (0.7 km) from Lourdes Covered Market. Make yourself at home in one of the 79 guestrooms, featuring kitchenettes with refrigerators and stovetops.

50-cm flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided weekly. Featured amenities include multilingual staff, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) Guests will receive an email with special check-in instructions Guest will receive an email before arrival 72 hours Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Property follows sanitization practices of Sanitary Protocol (UNPLV - France)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: EUR 200 per accommodation, per stay
    • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The seasonal pool will be open from May 01 to August 31.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • The property is professionally cleaned.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Saturday: 8 AM - 6:00 PM
    If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately EUR 12.90 for adults and EUR 6 for children
    • Self parking fee: EUR 6 per night
    • Pet fee: EUR 5.00 per pet, per night
    • Service animals are exempt from fees
    • Housekeeping is available for an additional fee and varies based on unit size

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Lourdes Covered Market 0.4 km / 0.2 mi
Lourdes Wax Museum 0.5 km / 0.3 mi
Château fort de Lourdes – Musée Pyrénéen 0.5 km / 0.3 mi
Le Cachot 0.5 km / 0.3 mi
Tourist Office of Lourdes 0.6 km / 0.4 mi
Eglise Paroissiale du Sacré Coeur 0.7 km / 0.4 mi
Porte St-Joseph 0.7 km / 0.5 mi
House of Sainte Bernadette 0.8 km / 0.5 mi
Abri Saint Michel 0.8 km / 0.5 mi
Basilica of St. Pius X 0.9 km / 0.6 mi
Stations of the Cross 1 km / 0.6 mi
Basilica of Our Lady of the Rosary 1 km / 0.6 mi
Basilica of the Immaculate Conception 1 km / 0.6 mi
Museum of Miracles of Lourdes 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2010
  • Number of floors (main building): 6
  • Annexe (s): 1
  • Number of floors (annexe): 1
  • Double rooms: 62
  • Triple rooms: 3
  • Quadruple rooms: 8
  • Family rooms: 2
  • hotel
  • American Express
  • MasterCard
  • Visa
Show 30 more facilities & services
  • EuroCard
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Golf course
  • Ski slopes
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Laundry service
  • Launderette
  • Multilingual staff
  • Hotel safe
  • Lift access
  • Garden
  • Sun terrace
  • Luggage room
  • Breakfast room
  • Printer
  • Photocopier
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • TV lounge
  • Solarium
  • Continental breakfast
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Zenitude Hôtel-Résidences Les Jardins de Lourdes

7.8
Very good
296 Reviews
Cleanliness
7.6 /10
Service
7.8 /10
Comfort
7.6 /10
Condition
7.4 /10
Location
7.8 /10
Neighborhood
7.8 /10
Amenities
7.6 /10
100 reviews shown
6/10
Pleasant
14 Aug 2024
Gillian

Good budget friwndly aparthotel

Was in lourdes for 4 nights. Zenitude Hôtel-Résidences Les Jardins was a good aparthotel. The only complaint i have is the sofa bed was causing me pain in knee and back.
The pool is nice cold to enter but you soon warm up when swimming
Friends_and_family Friends
10/10
Exceptional
19 Jun 2024
James
People were
Very friendly!
Leisure Self
8/10
Excellent
26 Apr 2024
Paul
The receptionist are very accommodating and the room has all the facilities needed. Restaurants are close by for those that don’t want to cook
Leisure Partner
8/10
Excellent
07 Apr 2024
Shanmugavadivelu
I booked because it had a swimming pool but it is currently not in use. The facilities should exclude if the swimming pool is currently not in use.
Leisure Family_with_children
6/10
Pleasant
28 Oct 2023
Stéphanie
They do not clean your apartment during your stay. Nor provide clean towels everyday. Reception should be manned at all times.
Leisure Friends
6/10
Pleasant
27 Jul 2022
Terrie

Basic but OK

This hotel/apartment was good booked two rooms one the air conditioning wasn't working right and they only cleaned one room the day before we booked out after 5days into our 7 day stay other room wasn't cleaned at all had to ask for clean towels and toilet paper bins were never emptied and they never check air conditioning even though it being reported give us a fan to use, rooms quite small glad I booked two rooms for 4 people as each room slept 4 and would be a tight squeeze for 4 adults. Having a pool was a great addition as it gave you a choice to relax by the pool some days but restaurant was closed and no were to get snack or a drink other then going to your room.
Friends_and_family Family
8/10
Excellent
29 Dec 2019
Jean
Overall a good hotel. A little outdated but good facilities and when I needed to change the reservation, they were very helpful in making it happen.
Leisure Friends
8/10
Excellent
01 Sep 2019
Gianni

Great location

Close to Lourdes, but room was ok need a bit of update. Especially the cleaning
Family
2/10
Poor
25 Jul 2019
A.Lawrence
I don’t like anything
Very bad well coming
No hospitality from Reseption
All questions will be answered roughly
With any kindness
I don’t know why Expedia recommending
This kind of hotel to a theirs best members?
I never come back again
Leisure
6/10
Pleasant
07 Jul 2019
Verified traveler
It was ok, AC was not working well, other than that simple hotel, good for the purpose.
Leisure Family
6/10
Pleasant
25 Oct 2018
Verified traveler
Too small for 6 people
Family
6/10
Pleasant
23 Sep 2018
Mary
Hotel was comfortable and despite my first impression it was fairly good. The only disadvantage was it was very dark around the entrance to the hotel and also the doors was shut at 6pm It was so dark trying to key in the code to open the door at night. I felt a bit unsafe walking in the area as it was so quiet and dark.
8/10
Excellent
19 Sep 2018
Verified traveler
It was okay to stay at the apartment, sunny room with a fresh air.
4/10
Poor
09 Sep 2018
Jackie

Don’t stay in hotel of town!!!

Old, drab and tired hotel just like the town of Lourdes!!! I suggest parking in Town, seeing the bits of the town you want to see and then moving on quickly to some of the other lovely surrounding areas!!
Partner
10/10
Exceptional
07 Sep 2018
Carolyn
Clean, cozy and just the right size for our family of six. Only negative, was the pull-out sofa not very comfortable.
6/10
Pleasant
06 Sep 2018
Bickram

Hotel of concern

The hotel was easy to find. It was within reach to shops and restaurants. The studio’s bedroom was not comfortable. The fridge makes a terrible noise and disturbed our sleep. Our room overlooked to the cemetery. The studio needs some updating. The staff at the reception are very friendly.
Family
8/10
Excellent
28 Aug 2018
david
Hotel was good ,staff very helpful , good location .
Partner
10/10
Exceptional
27 Aug 2018
JCA
location is very nice and the staff was very helpful and friendly.
8/10
Excellent
25 Jun 2018
Aleksander
good place for stay in Lourdes for 4 days outside of noisy center
Partner
8/10
Excellent
05 Aug 2017
Verified traveler

More like a 4* than 3*

Apartment very big, clean and close to town. Excellent, helpful staff.
8/10
Excellent
09 Apr 2017
Antoinette

Nice hotel 10 to 15mins walk from the Sanctuary

Clean accommodation in a good location. Friendly staff. Unfortunately, we could not use the swimming facilities as the pool was not in a good state being the start of the pilgrim season.
6/10
Pleasant
23 Jul 2016
tresa

Was alright, ok for a couple of days

It's a bit small and reeked of smoke when we got in.
Family
4/10
Poor
18 Jul 2016
JUAN

I Don't recomend

Cleanliness pf the room really bad, no parking available. Didn't like it at all
Family
8/10
Excellent
05 Jan 2016
Verified traveler

Christmas 2015

We stayed for 7 nights when the hotel was practically empty, the restaurant, bar and most other facilities were closed until 25th March 2016 (when the Pilgrimage Season starts again), this was not a problem as the kitchenette was sufficient to cook simple meals, and the fridge large enough to chill milk and other perishable items. The 2 girls we saw at reception were very friendly, and every day our bins were emptied, and new towels and toilet paper provided. The day before Christmas double amounts of towels, binbags and toilet paper were handed out. We really enjoyed our stay and certainly for convenience (the Sanctuary and Grotto are walking distance and parking at the hotel is free in Winter) and price, it was a great place to stay for us and our 2 daughters. The apartment wasn't squeeky clean, but certainly had been cleaned and the bedding was fresh and clean on arrival, but wasn't changed in the 7 nights we were there (not a problem for us, and I'm sure had we asked they would have given us fresh sheets!) We have stayed in many hotels in the past 25 years of coming to Lourdes, both with organised pilgrimages and on our own, and although this wasn't 'the best' we've stayed at, the only two better hotels were also a lot more expensive, so for the price this is a VERY good place and we'd definitely recommend it!
8/10
Excellent
01 Nov 2015
Verified traveler

10 minutes walk to Lourdes Church

Decent hotel, no heating in the room though
Decent hotel, no heating in the room though
Family
2/10
Poor
29 Jul 2015
Don
I'm very disappointed when receptionist ask to pay for the parking.I was not on the web.And room was not ready for us.hotel is not clean, i been to Lourdes for 6 times but this is the worst hotel. sorry for the other guest in there.
Family
8/10
Excellent
30 Jun 2015
Judy

Close to Grotte!

Stayed only one night as we wanted to visit the Grotte & Church. Close walking distance, about 5 minutes from the hotel. Quiet neighborhood. Note it's next to a cemetery so if you can, get a room that doesn't overlook it if you get the spooks. The sofa bed was not made when we checked into the room but the 2 rooms were big (one was the living room/dining room and the other the bedroom/closet as well as a small kitchenette entryway. The bathroom is small but OK. Wifi worked well. Paid parking inside the gates or free parking by the cemetery. Staff didn't speak English so hubby's broken French got us by.
Partner
8/10
Excellent
18 Jun 2015
Verified traveler
Good
Partner
10/10
Exceptional
13 Jun 2015
Tatyana

containment

Very well located. Right on top of the grotto.clean and friendly with cooking facilities provided.Good vibes. Enjoy your stay.Ling
Partner
8/10
Excellent
06 Jun 2015
oana

Nice hotel close to the grotto.

I had a great time there. The free WiFi helped a lot with planningy the days. I came from the UK, and I did not need to use the phone the whole time. I got kitchenware from the reception which was great as I am a vegan and made my own salads. It is close to the grotto which was great, and fairly close to the supermarket. Towels got changed daily. The only improvement would be for the cleaners to vacuum the room every now and then, as they didn't the whole week while I was there. I also asked for heating and I could set the room temperaturetemperature it was nice.
I also liked the fact that I had a sofa to relax on during the day. I had a great time. If I ever decided to come to Lourdes again , I would definitely choose the same hotel.
10/10
Exceptional
21 May 2015
Werner

Very pleasant stay

We stayed already the second time in this hotel. The location is very quiet. The staff very friendly. For late arrival everything is arranged. Cooking facility, microwave and fridge is available. Not the closest Hotel to the Sanctuary but within a ten minutes walk.
10/10
Exceptional
20 Apr 2015
joseneil

Highly Recommended

Very friendly staff.
Family
8/10
Excellent
18 Apr 2015
Ellen

Get away to mtb world cup

Great time would go again!
Partner
8/10
Excellent
19 Mar 2015
Verified traveler

Good

We came in the month of Feb. It was good and quite. Location is convenient to Lourdes.
Family
8/10
Excellent
04 Dec 2014
lydia

lydia husarova

hotel was satisfactory
Family
6/10
Pleasant
03 Dec 2014
Binoy

Very accessible to the Grotto.

It is near the Grotto yet sort of secluded from the noise of the tourist track. Staff were helpful. Bed was comfortable and the room was very spacious. But there were no cutleries, glasses, and plates or bowls to use when in fact it has a kitchenette (being an apart-hotel). They could be supplied though on request but with a deposit in case one dish gets missing! The foyers needed cleaning--the carpets were dirty even though there were cleaners. Breakfast at €9 was pricy when there were limited choices.
8/10
Excellent
13 Nov 2014
Verified traveler

Lourdes trip

Very nice hotel, staff were friendly.
Family
10/10
Exceptional
20 Oct 2014
MRS H

Stay at Residence Jardins de Lourdes with friends

The hotel is very good especially if you travel in group.The hotel has cooking facilities which is very good.Some staff can speak English.
Hotel is very clean and safe.Highly recommended to colleagues and friends especially those who are travelling with family members.
Hotel is walking distance to the Sanctuary and nice time to unwind.
The aircondition is very hot as it is centrally controlled however when receptionist informed about the problem he mentioned that October is a cold month already and heating should be used.
Staff are very friendly and accommodating.We arrived early and they allow us to check-in as soon as we arrived.
Hotel is near to the shops and beside the Museum,which is a bonus.
Family
6/10
Pleasant
12 Oct 2014
family

Quite nice

We arrived after 8pm and could not get our key unless we phoned for the after hours person. But we had mobiles that worked in france so had to wait for a guest to leave and the doors to open for them. Once we got our key it was fine. We stayed in a family unit adjacent to the main hotel. Quite new, clean, all kitchen facilities available.
6/10
Pleasant
19 Sep 2014
Verified traveler

Pleasant over-night stay

Good location, average sort of hotel, in need of smartening up in places but a comfy bed.
Family
8/10
Excellent
24 Aug 2014
Verified traveler

Stayed 2 nights for visit to Lourdes.

Hotel rooms were spacious and clean providing a kitchenette for basic self catering. 15 minute wark to la grotte. Good breakfast provided. On site parking available but subject to additional charge. Friendly staff. Would stay there again.
10/10
Exceptional
18 Aug 2014
Viji

Excellent

We are very happy with stay and very polite and helpful staff.
8/10
Excellent
07 Aug 2014
maria
very good accomodation... will use again in the future if needed.
2/10
Poor
03 Aug 2014
L

Very poor hotel choice

When can we start? The hot water didn't work. The elevator didn't function. The toilet was broken most of the time. To hotel staff was friendly but that didn't make up for the poor condition of the hotel.
8/10
Excellent
03 Aug 2014
jeffrey

good for family, room is big n has kitchen

we like it, confortable
6/10
Pleasant
21 Jul 2014
maxi

religious lourdes

Hotel lift was not working - had to use circular staircase to the 4th floor. Room was nice and comfortable. Perfect location - quiet - good parking. Will stay there again.
8/10
Excellent
15 Oct 2012
MIKI
NICE SUITE,THE HOTEL IS 15 MINUTE WALK FROM THE CENTER,NO AIR CONDITION
6/10
Pleasant
13 Oct 2012
Verified traveler
The room was clean and had clean towels daily. Staff at the reception was courteous and though we got there early got our rooms before the normal check-in time, which we appreciated very much. The room had lots of kitchen equipment and a kettle but no mugs/cups. We thought that was strange as the initial information said that there were tea and coffee making facilities, that to us meant that they provided even the tea, coffee and milk/creamer. As we had taken these we asked whether we could have a couple of cups/mugs and were told that they don't provide these as they have a restaurant! Our visit was a pilgrimage and found it rather lonely when we were walking back at night after the procession. Unless one is in a crowd or a man in the group I personally wouldn't recommend this hotel especially in the autumn/winter months or for someone who has difficulty walking uphill.
10/10
Exceptional
10 Jun 2012
Verified traveler

jardine lourdes

we had very comfortable stay only walking distance to the grotto breakfast was good staff was very helpful
8/10
Excellent
29 Apr 2025
Séverine

Provisoirement en-dessous du niveau habituel

Problème connexion wifi et disposition architecture d'intérieur spartiate de la chambre
Mais rattrapé par les personnels professionnels et accueil excellent
Partner
6/10
Pleasant
04 Mar 2025
Angela
Proche du sanctuaire.
Leisure Partner
8/10
Excellent
03 Jan 2025
Marc
Très propre
Leisure Partner
10/10
Exceptional
02 Jan 2025
Natacha
Appart hôtel confortable et bien situé, dans le centre de Lourdes. Très pratique et pas cher.
Friends_and_family Family
10/10
Exceptional
18 Dec 2024
Aze-eddine

SATISFACTION

un séjour charmant pour prier et profiter du fameux marathon de Lourdes, je recommande Zénitude Hôtel Résidences Jardins De Lourdes à 100 % j'ai même bénéficier de bougies pour aller prier directement étant arrivé un peu tard suite au retard de mes transports tout était efficace ! Je reste à 100 % fidèle
Self
10/10
Exceptional
08 Dec 2024
Glakarla

Ideal

Bien comunicado, ideal para estancias donde deseas llevarte tu propia comida. Muy limpio y tranquilo. La cocina pequeña pero con todo lo necesario, eche de menos un microondas. Totalmente recomendable, tiene parking de pago pero merece la pena.
Friends_and_family Family
4/10
Poor
06 Nov 2024
Patchao
Notre séjour a été globalement satisfaisant. Cependant, nous avons remarqué une odeur désagréable dans les toilettes, ce qui a quelque peu affecté notre confort.
Il serait peut-être utile de vérifier le bon fonctionnement de la VMC dans les toilettes.
Nous espérons que ce point pourra être amélioré pour le confort des futurs visiteurs.
Merci de votre compréhension.

Friends_and_family Family
10/10
Exceptional
22 Jul 2024
anne

Belle découverte : séjour reposant proche de tout

Hôtel très bien situé, au calme, au centre ville, mais on peut tout faire à pied si on est valide. Le parking est réellement un avantage. Dommage que la piscine ne soit pas ouverte sur des creneaux un peu plus large car le matin 8h c'est un peu tôt alors qu'on aimerait en profiter jusqu'à 20h, et aussi le dimanche après-midi.
Chambres propres, sobres, équipées de ce qu'il faut pour entretenir si on y reste quelques jours. On s'y sent comme à la maison.
Les petites informations en terme de vivre \"éco\" sont bienvenues.
Une excellente adresse
Partner
6/10
Pleasant
19 Apr 2024
Verified traveler
Très surpris que le 2nd lit, un canapé-lit, du studio ne puisse être replié et diminue autant la surface de circulation, cela semble complètement idiot: nous étions 2 mais il n'y avait pas d'autre studio disponible à la réservation.
Personnel d'accueil très compétent et agréable
Partner
2/10
Poor
24 Jan 2024
Jean-François

Lamentable

Je suis arrivé à 18h15. La \"réception\" fermé à 18h !!! Il y a bien un numéro de portable mais personne ne répond. Après 45 min d'attente et les multiples essais de la plateforme hôtels.com. aucun résultat. Obligé de trouver un autre logement et n'ayant pas de nouvelles de l'hôtel, je pense ne pas être remboursé. Le minimum serait de contacter les clients avant 18h ou de leur donner les codes !! Fuyez.
Business
10/10
Exceptional
06 Jan 2024
Muna
Zenitude Hôtel - Résidences Les Jardins de Lourdes:
La résidence Zenitude les jardins de Lourdes est simplement zen et cosy pour a 3 minutes pour la visite de la grotte, musée de cire et Notre-Dame de lourdes au passage nous avons découvert un bon restaurant africain Burkina Faso 🇧🇫 chez Yacou on y mangent bien bye bye Lourdes
Partner
8/10
Excellent
09 Oct 2023
Javier

Lindo. Cómodo. Sencillo. Buena ubicación

Lindo lugar. Bien ubicado, limpio, cómodo, sencillo, básico bien.
Friends_and_family Family
10/10
Exceptional
11 Sep 2023
Andrés Tejedor
Todo perfecto, muy amable y servicial la recepcionista que hablaba perfectamente español. Te lo hacen muy fácil y cómodo. Perfecto para lo que buscábamos, mucha tranquilidad. Cuando volvamos a Lourdes no dudaremos en repetir aquí, es una magnífica opción con muy buena relación calidad/precio.
Leisure Family
10/10
Exceptional
12 Jul 2023
aline

Pratique et agréable

L'accueil est souriant et professionnel.le studio est propre,bien agencé.un bémol pour la climatisation qui ne fonctionnait pas très bien.La piscine pourrait être mieux entretenue mais a été bien agréable après un voyage de six en pleine chaleur.l'hotel esttres bien situé à quelques minutes du sanctuaire.l'endroit est parfait pour séjourner quelques jours.
Partner
8/10
Excellent
02 Jul 2023
Verified traveler

Bon séjour

Contentes de notre séjour en famille : accueil chaleureux, le studio correspond à la description et tarif rapport qualité/prix est correct.
Friends_and_family Family
8/10
Excellent
17 May 2023
isabelle

sympa mais trop petit

logement trop petit pour 4, on se marche dessus, appart hotel adapté. Risque de chute pour les personnes agées
Friends_and_family Family
4/10
Poor
19 Sep 2022
Roger

Moyyen

Petit dejeuner trop cher et parking payant
Partner
4/10
Poor
22 Aug 2022
Karina

Hôtel bas de gamme

Accueil limite !! Parking payant et il ont pas prévenu !!!! Pas de cafetière !! Chambre avec une forte odeur avec beaucoup de manque entretien niveau matériel , lit de mauvaise qualité , piscine avec pediluve qui marche pas ! Et quand au petit déjeuner a 12 euros ce très chère payer pour ce que c’est !!!! Même un un formule 1 ferai mieux !!
Friends_and_family Family
6/10
Pleasant
18 Aug 2022
Verified traveler
Mauvaise odeur dans le hall, baignoire bouchée à l'arrivée, appartement duplex sans climatisation, galère pour se garer alors que c'est un parking payant.
Un peu de neuf dans cet établissement serait agréable
Friends_and_family Family
10/10
Exceptional
06 Aug 2022
Rosinreka
War alles ok
Leisure Family_with_children
6/10
Pleasant
16 Jun 2022
GILLES

Pas mal

Situé au calme proche cimetière. EN période de canicule dommage que la piscine ferme à 18H. Clim très bruyante. Salle de bain très bien et principe appartement. Dommage que Lourdes ne soit pas un peu rénové.
Business
8/10
Excellent
23 Apr 2022
Marie-Claire

Tout était à proximité.

La 1ère nuit de notre arrivée, pas de chauffage dans le logement, nous sommes restés dans le froid toute la nuit jusqu’au milieu de la matinée du lendemain.
Si nous pouvons bénéficier d’un geste commercial pour le prochain séjour, ça serait parfait.
Sinon, le personnel d’entretien était présente et à l’écoute, bien aimable, nous avons apprécié leur prestation.
Partner
8/10
Excellent
19 Apr 2022
MICHEL

Escale à Lourdes

Arrivé après 18h mais l'hôtel avait pris soins de m'adresser un SMS avec les recommandations (sms qui s'est retrouvé parmi les suspicions de spams 🤔) Sans la présence d'un client habitué des lieux je ne disposais pas des instructions car je n'avais pas investigué mes messages sur mon téléphone.
Forte odeur de cuisine indienne dans la chambre - odeur de curry qui embaumait tout le 2e étage. Détecteur de fumée arraché du plafond
Chambre spacieuse, propre - hôtel bien située.
Partner
8/10
Excellent
14 Feb 2022
Jan van
Studi is oké, dichtbij het heiligdom
Leisure Partner
10/10
Exceptional
13 Oct 2021
Alain
Séjour agréable et parfait à tout point de vue
Partner
10/10
Exceptional
11 Oct 2021
bernard
Tout était parfait. Nous regrettons simplement la qualité du papier toilette :petites feuilles et épaisseur nulle, je pense que l'on peut mieux faire...... Je vous remercie et je reviendrai l'an prochain à la même époque (Rosaire). Merci
Leisure
10/10
Exceptional
09 Oct 2021
Alain

Séjour reposant

Établissement agréable et très propre personnels aux top. Très bien situé, petit déjeuner parfait
Partner
10/10
Exceptional
04 Oct 2021
Antoine
Séjour agréable, studio très bien aménagé. Confortable.
Partner
8/10
Excellent
29 Jul 2021
Verified traveler
Je n'ai pas aimé que le parking de l'hôtel soit payant
J'étais à l'hôtel le samedi mais les draps étaient changés
que le mercredi.
Il y a une lave vaisselle dans l'appartement mais pas de liquide vaisselle
J'ai aimé l'accueil la gentillesse du personnel de l'hôtel
Mon séjour était agréable
Leisure Partner
8/10
Excellent
22 Jul 2021
Mabel
Maravillosa una agradable atención y muy limpio todo ,sobretodo porque tiene muy buena ubicación. Y tambien entienden y ablan en español .
Friends_and_family Family
10/10
Exceptional
18 Jul 2021
malon
Très bon séjour avec proximité immédiate du centre ville et des sites touristiques ey religieux. Très bon accueil, chambre propre et confortable avec coin cuisine pour dinet et petit dejeuner. Parfait pour le prix
Friends_and_family Family
10/10
Exceptional
03 Nov 2019
laure i.

Nous avons aimé leurs l'accueil et leurs gentillesse.

Super week-end
2/10
Poor
13 Sep 2019
Fernando
Camera di 1 stella con scalda Acqua x hotel in camera mia la notte senza guardiano con tutte le persone bambini che entravano e uscivano tutta la notte zingari vi potete pensare cosa o passato
Leisure Family_with_children
10/10
Exceptional
11 Sep 2019
Jane
Muy buena
Family
2/10
Poor
24 Aug 2019
loic

A éviter

Hotel à éviter. L'accueil laisse à désirer et l'appart'hotel que nous avions réservé ne ressemblait pas aux photos du site. L'état général lamentable avec des tâches et éraflures sur les murs, la baie vitrée non verrouillable, papier sous le lit, WC qui fuit abimant le parquet flottant, flanc de baignoire déplacé laissant apparaitre de la saleté, robinet qui vous reste dans la main, bonde de vidage baignoire non fonctionnelle, trou dans le placard. Une solution a été demandée à la réception sans réponse. Le miracle n'est pas arrivé. Je pense que votre site devrait revoir son partenariat avec ce genre d'établissement soit disant 3 étoiles.
Family
6/10
Pleasant
05 Aug 2019
Janne

Du får vad du betalar för!!

Personalen skulle behöva en utbildning hur man bemöter kunder.
8/10
Excellent
13 Jul 2019
Verified traveler

Bien

Appartement spacieux et adapté pour une famille. Le lit du canapé pas confortable et il était penché. Pas mal de poussière derrière le canapé et sur le haut des placards.
A part cela très bien .
Family
8/10
Excellent
06 Jul 2019
Verified traveler
Es sencillo, pero correcto y limpio. Tiene parking abierto por 8€ y piscina
Leisure Partner
8/10
Excellent
05 Jul 2019
romeo

Journée magnifique

Tout c’est bien passé
Partner
10/10
Exceptional
03 Jul 2019
Jeonghee
성지에서 걸어서 15분 정도로 조용히 머무를 수 있는 좋은 곳이었습니다. 간단하게 음식을 해먹을 수 있는 시설들이 갖추어져 있습니다. 시설은 오래되었지만 조용히 머무를 수 있어 좋았습니다.
Friends
8/10
Excellent
29 Jun 2019
Roy

Eigen studio.

Prima locatie voor bezoek aan het Heiligdom. Nog geen 10 min lopen.
Eigen parkeergelegenheid.
Partner
6/10
Pleasant
04 Jun 2019
Verified traveler
le descriptif internet ne correspond pas a la réalité des services de l l'hotel
Leisure Partner
10/10
Exceptional
03 Jun 2019
Roberta

Una buona esperienza

Esperienza positiva. L'alloggio era pulito e con tutto quello che occorreva (soprattutto nell'angolo cottura). Il personale alla reception è stato molto gentile. Nel complesso, considerata la media degli alberghi a Lourdes, il livello di questa struttura è buono.
Family
10/10
Exceptional
21 May 2019
Jean-Claude
Nous avons été très bien accueillis, personnels très agréables
Partner
10/10
Exceptional
20 May 2019
Donald

Bel endroit

Accueil très chaleureux,,, bel endroit … Peut-être mettre une fiche pour expliquer comment fonctionne la plaque de cuisson,,,, Divan-lit à être recouvert,,, Mais j'ai bien été satisfait de cet endroit,,
6/10
Pleasant
29 Apr 2019
Michel M.

Bâtiment bien placé sauf l'intérieur de sudio

Je note l'hôtel à 2 étoiles au lieu de 3 étoiles !
Dans le studio, il y a de la poussière au dessous du lit ainsi qu'au sol du placard !
les tapisseries sont vieillissantes et peu abimées.
il manque de pose de cuisine pour pouvoir poser des assiettes, éplucher les légumes, etc.
La porte est mal placée entre la cuisine et la salle.
Le reste est ok !
Il aurait pu mieux y faire !
8/10
Excellent
09 Apr 2019
Kelly
Très accueillants..hôtel très propre. Nous avons passé un bon sejour
Leisure Family
10/10
Exceptional
28 Mar 2019
Christine

Parfait pour nous !

Accueil sympathique ! Très bien situé, confortable...
Seul petit bémol : parking un peu cher !! ....on doit pouvoir se stationner à proximité, la prochaine fois je ferais ça.
Partner
8/10
Excellent
18 Sep 2018
teresa

En 10 minutos estás en el Santuario de Lourdes

Un lugar adecuado para ir en familia o con amigos, alejado del ruido y muy cercano al Santuario de Lourdes, al cual se puede llegar en 10 minutos
Family
10/10
Exceptional
13 Sep 2018
pouny

Super hôtel avec tout le confort

Nous avons trouvé cet hôtel pas très loin du centre ville ,et on a profité de marché à pieds ,très bien situé.
8/10
Excellent
25 Aug 2018
JEAN-PAUL

Séjour de spiritualité

Dans l'ensemble normal
Partner

Location & surroundings

Zenitude Hôtel-Résidences Les Jardins de Lourdes
Chemin De L'Arrouza, 8, Lourdes, France

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Zenitude Hôtel-Résidences Les Jardins de Lourdes

26 hotel photos