Name: The Originals City, Hôtel Astoria Vatican, Lourdes
Address: 95, rue de la Grotte, 93/95, Lourdes, 65100, FR

10/10

Exceptional

22 Jul 2026

Frances

Lovely friendly

8/10

Excellent

20 Jul 2026

Eileen

N/a

10/10

Exceptional

14 Jul 2026

Matt

Nice and accommodating staff. We didn’t know breakfast cut off time was 9am. but staff let us come in after 9am anyways during our 2 days stay. Breakfast and dinner was adequate and felt very much like home cooking

Reception staff was very helpful and even let us keep the car in the garage after we already checked out. In short: ask the staff and you’ll receive.

The price for the room was fair. Room doesn’t have any amenities but we find that refreshing mentally tranquil and suits our purpose of visiting Our Lady of Lourdes. It was clean and that was the most important thing for us.

Th hotel has a bar and lounge to socialize but we did not use them. They do look spacious, clean and appealing.

In short, I’d would definitely stay here again next time.

Partner

10/10

Exceptional

25 Jun 2026

Dennis

We have nice stay

10/10

Exceptional

15 Jun 2026

Melina

The staff at front desk and also in the restaurant were extremely helpful and kind and exceptionally professional. Thank you for the amazing experience.

8/10

Excellent

28 Oct 2025

Matt

Internet is not reliable. The hotel has internet but is always down -- do NOT rely on it. Parking is safe, its in a private secured garage about 20 meters from the hotel and would cost you 18 euro per day. But its worth it. The staff are good and hospitable. Other than with the problem with the internet, the hotel would have been very good.

Business_and_leisure Family

10/10

Exceptional

06 Aug 2025

mary

Very nice hotel. Lovely staff

8/10

Excellent

20 Jul 2025

kimlien

Great location

Great location. Rooms are a little out dated.

Friends_and_family Family

8/10

Excellent

26 Jun 2025

Herminigilda

Excellent staff.

Leisure Partner

8/10

Excellent

29 May 2025

ilshanidilshani

Great location for Basilica and other attractions in Lourdes

Leisure Family

10/10

Exceptional

15 Aug 2024

Christina

The staff was friendly and knowledgeable. The hotel was clean and in an excellent location to walk and explore.

Leisure Family

10/10

Exceptional

29 Jun 2024

Christophe

Christophe

C'est un hôtel au cœur de la ville, tres bien placé. Très propre, calme. La chambre est confortable.

Friends_and_family Family

10/10

Exceptional

20 May 2024

Marina

Very good and very friendly

Self

8/10

Excellent

14 May 2024

LINH

N/A

Leisure Partner

8/10

Excellent

12 May 2024

Joan

Staff were very kind and helpful and always smiling and friendly. Housekeeping was superb.

Leisure Self

10/10

Exceptional

23 Jun 2023

Mary

Very pleased

10/10

Exceptional

01 Aug 2022

Robert

Lourdes for Pilgrims not Tourists !!!

Had a great stay , It's a lovely Hotel. Can't comment on the food as i didn't eat there. The Room was great , clean and air con . Great hotel for Pilgrims and only a few minutes from the shrine.
Would defo go back again .

Self

8/10

Excellent

27 Jul 2019

Gaetano

Lordes

Was very good employee were very nice the place was well maintained

Partner

10/10

Exceptional

14 Nov 2018

Verified traveler

It was close to Our Lady of Lourdes Shrine as well restaurants bus stop and historical places within walking distance.

10/10

Exceptional

04 Nov 2018

Dale

The staff was very friendly and helpful. The hotel was closing for the season but they accommodated us allowing us to stay another night and directed us to a nearby hotel which was still open. Thank you so much.

Friends

6/10

Pleasant

14 Oct 2018

Verified traveler

Average

Average

Friends

8/10

Excellent

11 Oct 2018

Yessenia

Good location and service. Very helpful.

Family

6/10

Pleasant

08 Oct 2018

Beth

Nice view on our room and close to the Grotto, however, the shower curtain needs replacement. Smells mold and the curtain is a little bit short that's why water is all over the floor after you shower.

8/10

Excellent

01 Aug 2018

Cristina

Comfortable room for a short stay

The hotel is located on a somewhat quiet street about a 15 minute walk from the sanctuary. I did not eat at the hotel, but there is a bar and restaurant inside if needed. The room itself is very basic but serves the purpose for a couple nights’ stay. Although there isn’t too much walking space within the room itself, there is a spacious wardrobe available. Small shower stall as expected at most European hotels. I’d stay again.

10/10

Exceptional

24 Jul 2018

Ramesh

We stayed with the kids - very nice!

10/10

Exceptional

09 Jun 2018

Verified traveler

Very comfortable and enjoyable stay, nice staff, very close to the Grotto, will definitely stay again, overall a good hotel .

10/10

Exceptional

25 Apr 2018

Verified traveler

Nice hotel in Lourdes

The hotel Washington very cozy and Clean. The staff very friendly and helpful.

8/10

Excellent

21 Apr 2018

John C

Economical and Practical

Good facility for the price. It is a short walk to the Lourdes Cathedral and a lot of restaurants around.

10/10

Exceptional

24 Oct 2015

John

A great stay here with all the recommendations on things to do. Paola was the Best Host imagined. Door to Door pick up from airport. Best experiences were here in Rome

Partner

8/10

Excellent

04 Apr 2015

Natalie

Nice hotel in good position

Nice hotel, good position, convenient, kind service, no hot water during the night. Price/quality very satisfying.

Family

10/10

Exceptional

29 Oct 2014

Jean

A nice short walk to the Sanctuary

Our family stayed at the Astoria side of the hotel. Westayed for 3 nights and we enjoyed our stay. It is just a short walk to the Sanctuary and walking distance to the house where St. Bernadette and her family lived during their good times and the Cachot as well. The souvenir shop of the hotel offers 10% discount to hotel guests. Our room was cleaned everyday and we also have daily supply of towels.

8/10

Excellent

19 Oct 2014

Verified traveler

Higher Standard Than Most in Lourdes

Excellent hot power shower; featured 3 English language TV stations, better than other hotels! Wi-Fi was quite fast, good connection. Standard of room was good; had all mod-cons. Bed was comfortable. Clean. A bit too much traffic noise, but after trying many hotels in Lourdes, there's not many places that are free of traffic noise. Breakfast was a standard continental; I tried it once, and then gave it a miss. Overall, yes, I'll stay here again.

8/10

Excellent

13 Sep 2013

Aris

Very friendly helpful staff

It was very comfortable stay for the price we paid. Only thing is we did not know about the national strike including air traffic control, railway and many other public services until we turned up at the airport. It happened to many other passengers who were going to leave Lourdes on that day from the hotel. The staff helped us to allocate a room for us when we informed them from the airport. CNN was the only English channel available and we did not hear anything about this strike. It would be useful if there is someway of informing events like this to NonFrench speaking guests.

10/10

Exceptional

01 Jun 2012

Dbiglen

Dallas Group Pilgrimage

Staff were extremely helpful and pleasant to work with. We had a total group size of 16 and 6 stayed at this hotel because of the lack of available rooms. Hotel Astoria Vatican acommodated the larger group for breakfasts, group prayer meetings, and socializing in the lounge.

One member of our group was mobility challenged and the walk to the Sanctuary was challenging, but she had a pleasant ad memorable experience.

Family

10/10

Exceptional

19 Jul 2026

Asanga Naotunna

Propre et lit super confortable

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

YARA

Muito bom!

Partner

10/10

Exceptional

16 Sep 2025

Rodolphe

Chambre impeccable et personnel très sympathique !

Chambre propre et soignée, personnel accueillant et respectueux. Je recommande vivement l’hôtel Astoria Vatican à Lourdes. Nous y séjournons en famille chaque année.

Friends_and_family Family

8/10

Excellent

19 Jul 2025

Horacio

Le haría falta algo de mantenimiento.

Self

8/10

Excellent

16 Jul 2025

Joan

Dog friendly and best location hotel in Lourdes

We stayed for 6 nights here recently for our pilgrimage to Lourdes. The room was big enough to accomodate 4 persons and 3 dogs. Beds were comfortable and they offered everyday cleaning. The staff were soo nice and accomodating. There's a paid parking also, a garage to be clear that kept our car really safe as it is inside. The only thing that might be missing is a dryer for clothes/heater inside the bathroom coz not all travelers will bring lots of clothes so at least they can wash and dry their clothings like underwears. Overall, this hotel is highly recommended for location, dog friendly,kid friendly, service quality and parking. Will stay here next time for sure as not all hotels accepts animals in their hotel.

Friends_and_family Family

8/10

Excellent

14 Jul 2025

Verified traveler

Passer une nuit en famille à l’hôtel, tout était nickel
Confort et propreté ,rapport qualité prix r.a.s
Proche de la gare et le sanctuaire
On n’a pas pris les déjeuner
Je recommande.

Friends_and_family Family

4/10

Poor

04 Sep 2024

Orlando

Insatisfacción sur les services

Business

8/10

Excellent

02 Jun 2024

Jordi

Visita familiar

Visita en família
Hotel centrico, grande y bien atendido.

Friends_and_family Family

6/10

Pleasant

23 Apr 2024

Lois

Le personnel de l'hotel est tres sympa et l'hotel est tres bien situé. Cependant le matelas etait tres mou et inconfortable et l'insonorisation de la chambre est très moyenne.

Friends_and_family Family

8/10

Excellent

08 Apr 2023

Hubert

Hôtel extrêmement bien situé dans Lourdes . Très bon accueil, très beau hall de réception, le reste est un peu désuet mais néanmoins confortable .

Self

2/10

Poor

26 Aug 2022

anthony

grosse déception

Très mauvaise expérience malheureusement. Pour un soit-disant problème de réservation j'ai été redirigé à mon arrivée à la réception dans un autre hôtel à 50 mètres de celui-ci. Ma réservation ayant été faite il y a plus d'un mois j'aurais aimé être prévenu avant mon arrivée. La chambre qui m'a été attribuée dans l'autre hôtel était hors d'âge, sans aucune commodités, avec un bruit continu venant de la clim (même éteinte) extrêmement gênant pour dormir. J'ai d'ailleurs préféré partir avant ma dernière nuit et trouver une autre solution d'hébergement. Pour avoir déjà séjourné dans un hôtel The Originals, la chambre qu'on m'a donné n'était clairement pas équivalent au standard de cette chaine d'hôtel, ce qui était la principale raison qui m'avait fait choisir de réserver ici. Très déçu par ce qui aura clairement été un désagrément dans mon séjour dans la région.

Self

10/10

Exceptional

17 May 2022

Frédéric

Séjour magnifique Frédéric Mangeot

Hôtel très bien placé et très propre
Personnel très aimable et aux petits soins pour les résidants
A recommander

Partner

10/10

Exceptional

13 May 2022

Hélène

Tres bon accueil

Leisure Self

10/10

Exceptional

25 Aug 2020

Mélanie

Très bon hôtel très propre.
Personnel très agréable et très à l’ecou De la clientèle !

Friends_and_family Family

4/10

Poor

05 Oct 2019

Verified traveler

Das Vierbettzimmer ist geräumig. Amstonsten gibt es nichts positives zu sagen.... Personal eher arrogant als freundlich. Und das Zimmer war sehr schmutzig unter anderem habe ich eine gebrauchte Strumpfhose auf dem Boden gefunden. In den \" Schallisolierten Zimmeren \" hört man das Atmen im Nachbarzimmer. Das Frühstück .... nun wenigstens die Frühstücksdame war nett....

Leisure Friends

10/10

Exceptional

21 Sep 2019

Juliana

Nous sommes allés

Friends_and_family Family