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Citotel de la Vallee

Lourdes · France

Rue Des Pyrenees, 28View location

8.8/10Excellent188 Reviews
Cleanliness9.0/109.0
Service9.4/109.4
Comfort8.6/108.6
Condition8.6/108.6
Location8.6/108.6
Neighborhood8.6/108.6
Value8.0/108.0
Amenities8.4/108.4
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  • Business hotels
  • Adults Only

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Citotel de la Vallee

Nestled peacefully between the city center and the shrine, this city hotel offers a memorable experience for both tourists and pilgrims.

Renovated in 2020, the five-story hotel features 40 rooms and amenities including a terrace, an entrance hall, elevator access, a restaurant, free Wi-Fi, satellite TV, and paid public internet access. A garage is also available for a fee upon request.

Each room is equipped with air conditioning, an en-suite bathroom with a hairdryer, a direct-dial telephone, satellite TV, and complimentary Wi-Fi. Wheelchair-accessible rooms are available upon request. Guests can enjoy a varied dining experience in the hotel restaurant with à la carte and set menu options on request.

A breakfast buffet offers a wide selection of choices. The hotel is conveniently located a short drive from a golf course. Detailed directions are available for those arriving by car or train.

Read more about this hotelShow less

A stay at Hôtel de la Vallée places you in the heart of Lourdes, within a 15-minute walk of Basilica of Our Lady of the Rosary and Sanctuary of Our Lady of Lourdes.

This hotel is 0.7 mi (1.2 km) from Massabielle Grotto and 0.3 mi (0.5 km) from Lourdes Covered Market. Stay in one of 40 guestrooms featuring LCD televisions. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested. Featured amenities include complimentary wired internet access, a computer station, and express check-in. Planning an event in Lourdes? This hotel has 258 square feet (24 square meters) of space consisting of conference space and a meeting room.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 5:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 5 Pet max weight (per pet) in lb is 11 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Special Instructions
    The front desk is open daily from 7:30 AM - 11 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests planning to arrive after hours must contact the property at least 48 hours prior to arrival to receive late check-in instructions.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 6.00 to 10 for adults, and EUR 4 to 6 for children
    • Covered self parking fee: EUR 11 per night
    • Pet fee: EUR 7 per pet, per night
    • Service animals are exempt from fees
    • In-room safe fee: EUR 3.00 per night
    • Crib (infant bed) fee: EUR 5.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Dutch

    Spanish

Nearby attractions

Lourdes Covered Market 0.3 km / 0.2 mi
Château fort de Lourdes – Musée Pyrénéen 0.4 km / 0.2 mi
Lourdes Wax Museum 0.4 km / 0.2 mi
Le Cachot 0.5 km / 0.3 mi
Tourist Office of Lourdes 0.6 km / 0.3 mi
Eglise Paroissiale du Sacré Coeur 0.6 km / 0.4 mi
House of Sainte Bernadette 0.7 km / 0.4 mi
Abri Saint Michel 0.8 km / 0.5 mi
Porte St-Joseph 0.8 km / 0.5 mi
Basilica of St. Pius X 1 km / 0.6 mi
Stations of the Cross 1 km / 0.6 mi
Museum of Miracles of Lourdes 1 km / 0.6 mi
Basilica of the Immaculate Conception 1 km / 0.6 mi
Basilica of Our Lady of the Rosary 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2020
  • Total number of rooms: 39
  • Number of floors (main building): 5
  • Number of floors (annexe): 2
  • Single rooms: 3
  • Quadruple rooms: 3
  • Superior rooms: 8
  • Accessible rooms: 2
  • hotel
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Show 46 more facilities & services
  • Visa
  • Maestro
  • EuroCard
  • Harbour
  • Golf course
  • Ski slopes
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Car hire
  • Transfer serviceExtra charge
  • Secure parkingExtra charge
  • Room serviceExtra charge
  • Bicycle hire service
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Bicycle storageExtra charge
  • Partner’s bike shop/workshopExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Dining area: 2
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Printer
  • Photocopier
  • Fax
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Vegetarian meal
  • Only Adults
  • LGTBIQ friendly
  • Early Check-in
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    Citotel de la Vallee

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Citotel de la Vallee

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Citotel de la Vallee

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB

    Photos are not available for this room type.

    Citotel de la Vallee

    SINGLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 16 m²TWN.ST
    TWIN STANDARDPhoto unavailable2 photos

    Citotel de la Vallee

    TWIN STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Mini fridge
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Satellite TV
    • Make-up mirror
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Toiletries
    • Alarm clock
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Terrace
    • TV
    • Direct dial telephone

    Facilities with extra charge

    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY-1

    Photos are not available for this room type.

    Citotel de la Vallee

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 2 Bedrooms • 17 m²DBT.ST-1
    Double or Twin STANDARDPhoto unavailable6 photos

    Citotel de la Vallee

    Double or Twin STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Room amenities

    • 220V power supply
    • Terrace
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Make-up mirror
    • Satellite TV
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Citotel de la Vallee

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 16 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Citotel de la Vallee

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Make-up mirror
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Shower
    • Bathroom
    • Toiletries
    • Central heating
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Alarm clock
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Soundproof room
    • Satellite TV

    Facilities with extra charge

    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 13 m²SGL.ST
    SINGLE STANDARDPhoto unavailable3 photos

    Citotel de la Vallee

    SINGLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Mini fridge
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • TV
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Make-up mirror
    • Satellite TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Terrace
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 22 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable3 photos

    Citotel de la Vallee

    TRIPLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Bed setup
    3 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Mini fridge
    • Satellite TV
    • Make-up mirror
    • Toiletries
    • Alarm clock
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Terrace
    • 220V power supply
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service

    Facilities with extra charge

    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMY • 1 Bedroom • 12 m²DBL.EY
    DOUBLE ECONOMYPhoto unavailable2 photos

    Citotel de la Vallee

    DOUBLE ECONOMY

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Room amenities

    • Satellite TV
    • Make-up mirror
    • Toiletries
    • Alarm clock
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS

    Photos are not available for this room type.

    Citotel de la Vallee

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Citotel de la Vallee

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Citotel de la Vallee

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-2

    Photos are not available for this room type.

    Citotel de la Vallee

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Citotel de la Vallee

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Citotel de la Vallee

8.8
Excellent
188 Reviews
Cleanliness
9.0 /10
Service
9.4 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
8.6 /10
Neighborhood
8.6 /10
Value
8.0 /10
Amenities
8.4 /10
100 reviews shown
6/10
Pleasant
17 May 2026
Manuel
Good
Self
10/10
Exceptional
11 May 2026
Paul
Really nice clean hotel, in a quiet part of town
Friends_and_family Friends
8/10
Excellent
03 May 2026
Thomas
Very clean room, friendly and helpful staff especially at reception.
Family_with_children
10/10
Exceptional
01 May 2026
GINO
Front desk was friendly & welcoming. Rooms were fine, clean & comfortable. Location was quiet & easy to get to from town & train station.
Partner
2/10
Poor
13 Oct 2025
Susan
No sleep for 2 nights. Walls are paper-thin so you can hear other guests in the corridor, in the adjacent rooms - conversations, snoring and bathroom business.
Leisure Friends
10/10
Exceptional
23 Aug 2025
Paul
Personnel très serviable et agréable.
Leisure Self
10/10
Exceptional
30 May 2025
Christine Konrad
The hotel was very convenient and quiet. The staff were very friendly and accommodating. I would recommend this hotel when traveling to Lourdes.
Leisure Family
10/10
Exceptional
29 May 2025
Arthur
Convenient location, easy parking and everything we wanted to see was in walking distance.
Partner
10/10
Exceptional
24 May 2025
Elina
Very no e
10/10
Exceptional
01 May 2025
Lina
The staff of this family- owned hotel are lovely! Great place.
8/10
Excellent
21 Apr 2025
HERMINIA
It is a little far from the Grotto and street where the hotel
Is located is unlit. But the staff are very friendly and acvomodating!
Leisure Friends
10/10
Exceptional
24 Oct 2024
Verified traveler

A Lucky Gem of a find

Service was outstanding, room was clean and comfortable, location was short walks from all of Lordes’ sites and restaurants and shops. A quietly welcoming stay. Nice.
Partner
10/10
Exceptional
21 Oct 2024
Suvra
The staff and this hotel were exceptional. They communicated very timely giving exact directional information we were looking for. We highly recommend this place to anyone. We hope they will be happy staying here.
Partner
10/10
Exceptional
23 Sep 2024
Mary

Nice haven from the crowds

Staff was very helpful. Meals were wonderful. Recommend dinner at the hotel. So relaxing and cozy.
Partner
10/10
Exceptional
06 Jul 2024
Verified traveler
Absolutely loved it
10/10
Exceptional
25 Aug 2023
Rudolph
Lovely place. Very friendly owners and staff. We had breakfast as dinner at the hotel on different days and it was very good. Room was good. Separate bathroom and toilet, which was very convenient.
Leisure Family
10/10
Exceptional
19 Aug 2023
CARRIE
This hotel is a gem. It’s an easy walk to the Lourdes candlelight procession and churches. Make sure to take the elevator instead of walking the entire way! (Ask front desk to find out where it is :) ). Actual coffee cups in the rooms and fantastic bamboo toothbrushes! Breakfast was good and staff extremely accommodating and helpful. HIGHLY RECOMMEND
Leisure
10/10
Exceptional
16 Jul 2023
Robert
Central, and not far from the Grotto, quiet area.
Leisure
10/10
Exceptional
14 Jun 2019
Verified traveler

Good value stay!

Hotel is easy to get to and close to the local restaurants. Pizza nearby was amazing!
Friends
10/10
Exceptional
28 May 2019
Verified traveler
They were very accommodating for our late 9:30pm check in and a very cheerful Thierry greeted us upon arrival.
Their buffet breakfast was fantastic, their swiss cheese and ham on croissant was incredible. Lots of other choices, coffee was so good, i probably drank a whole carafe of it.
Xavier was very happy to serve us early breakfast as we need to go out early for our trip to Toulouse and Barcelona.
Can not say enough of this hotel. Great choice for us. Highly recommended.
Leisure Partner
10/10
Exceptional
19 May 2019
Verified traveler
Had a very enjoyable stay. Room basic, but very clean and comfortable. Would recommend and would stay here again.
Leisure Partner
10/10
Exceptional
03 May 2019
Michael
Having stayed there before we were happy to return and whilst a little basic met all our needs. Well positioned and realistically priced . Excellent breakfast available.
Family
6/10
Pleasant
08 Aug 2018
Andrea
Close to the Grotto, parking inside. Breakfast is fine and price is reasonable
10/10
Exceptional
23 Jul 2018
Sylvie

charming hotel near Sanctuary, train station and t

all within reach and the air conditionain was a bonus in this canicule
10/10
Exceptional
18 Jun 2018
Daisy
Very helpful and good listener.
10/10
Exceptional
12 Nov 2017
David
Very friendly staff. Decent location - walk-able to the grotto. I wish I would have stayed more than one night.
Partner
10/10
Exceptional
20 Sep 2017
Robert

Perfect for our short stay

A friendly smaller hotel that has everything you need for a good value stay in Lourdes. Just a 10-15 minute walk from The Sanctuary yet in a quiet area of town. We also took a pleasant 20 minute stroll to the Funiculaire du Pic du Jer though there is also a bus stop near the hotel.
Partner
10/10
Exceptional
16 Sep 2017
Eduardo
Hotel is conveniently located for our trip. We also took advantage of the dinner special which ended up being a pleasant surprise. The food and wine was very good.
Partner
10/10
Exceptional
23 Aug 2017
Verified traveler

Modern, comfortable, clean and friendly

A very comfortable and quiet room. Very friendly staff. Close to the centre of Lourdes.
10/10
Exceptional
15 Jul 2017
vincent

Very Clean with a Great Staff

The hotel was clean and the staff was very accommodating. This is a family run hotel and brothers Thierry and Xavier were very helpful in giving directions and advising us on the best way to get around town. The night manager Kamel who also very nice and accommodating. The hotel is about a 15 walk to the Lourdes Santuaries and Grotto but also only a 5 minutes walk to the center of town.

I would recommend this property if you're visiting Lourdes.
Partner
10/10
Exceptional
05 Jul 2017
Angela

Great place to stay in Lourdes

Good hotel clouse to the action in Lourdes. Great secure parking on-site for our Harley, friendly staff and good prices.
Partner
8/10
Excellent
10 Jun 2017
Verified traveler

great position

great spot to stay in Lourdes. out of the hussle & bustle but close enough to walk to all with great restaurants nearby.
10/10
Exceptional
24 May 2017
Dania

Europe 2017

The place was very clean, the attendant was very hel[ful giving directions.
Family
10/10
Exceptional
23 May 2017
Liezl
Stayed for 2 nights and we loved our stay! The room is spacious and staff were real helpful and nice. The hotel is about a 10 minute walk to the Grotto and a few minutes walk to restaurants. Lourdes is a small town so can practically walk to anywhere from the hotel.
Family
10/10
Exceptional
14 May 2017
Fleur

Super visit

The Reception was welcoming. We arrived on a Monday with most eateries closed, especially since it is not yet the high season. We were given a map of the local area and a couple of restaurants close by were recommended to us. The one we chose was excellent.

ROOM:
The room was sufficiently large with a shower room and a separate toilet. Everything was very clean. The room has an airconditionner but since the window could be opened we did not need the A/C. The bed is comfortable and the extra pillows were appreciated.

Only comment on the room would be that the cleaning staff should be better trained to make the bed professionally - pulling the duvet cover haphazardly over the pillows does not give the impression of a 3** property. Having said that, one girl did do a better job of making the bed than the other.

DINING
Unfortunately they do not seem to have a proper restaurant setup. We found the menu offering of an omlette for dinner too simplistic. We would have liked to eat in as I fell and suffered a bad ankle sprain but were forced to look elsewhere for better choice. Hopefully this is just a temporary issue.

ACCESS TO THE GROTTO
Situated on an incline it was easier going to the Grotto than returning, so finding out that there is an elevator nearby to avoid the walk uphill after my fall was a relief. It is an easy walk to the Grotto for anyone who can walk without help.

BOTTOM LINE : It was an enjoyable stay and would return.
Partner
6/10
Pleasant
30 Apr 2017
Edward F

No, not this one.

Ordinary, at best, and lacking good service.
Family
10/10
Exceptional
27 Apr 2017
Verified traveler

Nice hotel in center of town

Really like the room. Walking distance from the shrine, close to the center of town. Great helpful staff. Room was specous and well lit. Have nothing negative to say about our experience.
8/10
Excellent
06 Nov 2016
jonathan

Quiet Hotel

Nice little hotel. The manager was very nice to us.
8/10
Excellent
18 Sep 2016
Verified traveler

Good honest hotel

Very friendly staff good location and secure parking, not a posh hotel but very pleasant stay and I would recommend it to friends.
8/10
Excellent
09 Sep 2016
ANTONIO
LOVELY TOWN, SMALL CLEAN HOTEL, WOULD DEFINITELY STAY THERE AGAIN
Partner
8/10
Excellent
20 Sep 2015
Lainus

Conveniet hotel in Lourdes

Convenient place to stay as not far from the Sanctuary, if you know the shortcut as informed by the Manager; Mr Thiery.
8/10
Excellent
30 Aug 2015
Mature cyclist

Great place for cyclists with no car

Reception staff very friendly and helpful, showed us safe place to put our bikes in overnight and recommended whete to go in Lourdes.
10/10
Exceptional
22 Jul 2015
Peter
Relaxing, comfortable and reassuring
8/10
Excellent
18 Jul 2015
edgar

Nice hotel close to the sanctuary

We stayed for a night to visit the sanctuary. Nothing fancy but I love breakfast and staff. You do not need anything else.
8/10
Excellent
28 Jun 2015
Verified traveler

Good retreat- quiet location

It was farther away than we thought but it was quiet and not noisy. Also an easy walk to the grotto after taking the 'lift' instead of walking hills.
10/10
Exceptional
24 Apr 2015
Tom

Nice, clean and comfortable hotel.

The staff was superb and help us with all the information needed for making our visit a memorable and enjoyable experience. The hotel was within easy walking distance to all tourist attractions and was located in a quiet part of the town. The parking was in the hotel facility which was safe and the parking fee was reasonable.
10/10
Exceptional
04 Oct 2014
Ann

Quiet hotel with excellent service

We read glowing reviews and we were not disappointed. We had a clean and spacious room with a beautiful view of the Pyrenees. Hotel staff were very helpful, helping us make taxi booking to the airport and mailing back a ring that was accidentally left in the room when we checked out. The location of the hotel was also great, away from from the crazy crowds and bustle of the sanctuary and shops, but just a short 12 mins walk away. I would stay there again!
4/10
Poor
14 Oct 2013
Marty

Good location hotel

Good location.
Old facilities.
Payed car park.
I was given a disabled room instead of normal.
Heating was switched off.
No air conditioning installed.
10/10
Exceptional
04 Jun 2013
Bernadette

Great hotel for seniors as there is a lift

Got this hotel at £34 per night through Expedia and would recommend it to anyone. The manager who was on reception when we arrived could not have been more helpful. Hope to stay there again the next time we go to Lourdes.
Paid 8 Euros for parking which has access direct from reception. Well worth it.
8/10
Excellent
25 Apr 2013
Pilgrim_pete

Great Location

I went with my sister and nephew to visit the sanctuary and the location of the hotel was perfect. It was away from all the hustle and bustle near the sanctuary but close enough to walk. The rooms were clean and the staff were more than helpful. Would recommend this hotel
10/10
Exceptional
06 Nov 2012
SMSFEIR

satisfied

Truly I do suggest this hotel,my stay was for 3 nights,it was quiet enough for me to notice how clean and hygenic were my room.Breakfast is typical french enough to make you stand for a long walking day.They have a set menu for dinner or A LA CARTE on a very reasonable price.Very helpful staff welcomes you at the reception.I send my very best Regards to THIERRY,XAVIER,and CHARLOTTE
2/10
Poor
12 Jun 2012
Verified traveler

Review

The location of the hotel was up a hill making it difficult to get to the Grotto. The room itself was tiny. I opened the cabinet door and the knob came off. The tv didn't come on until I played with the cable. The sheets on the bed were dirty and were not being changed everyday. They appeared to be about 50 years old and the towel was thin, it appeared to have been washed a million times. I had to go through some ridiculous logging in process every time I needed to use the internet. I would definitely not recommend this hotel. I heard the Alba is much better.
8/10
Excellent
23 Oct 2011
Verified traveler

Quite neighborhood

The front reception speaks very good english and very accomodating. It's a little bit of a walk to the sanctuary but we didnt really mind it , its safe to walk anyway during the night. I would use this hotel next time.
10/10
Exceptional
23 Sep 2011
Ronald

Hotel Favorite

Nice sized, comfortable room. Staff assistance was excellent. Not far from the sites we wanted to visit. Very reasonably priced. This hotel has my highest recommendation.
Partner
10/10
Exceptional
28 Jul 2011
Charm

Would definitely go back!

The staff were extremely friendly and helpful. The hotel and room was very clean and the hotel was a close walk to the sanctuary. A greta location away from the busy areas.
10/10
Exceptional
26 Jul 2011
Verified traveler

Great Experience

fantastic staff and great comfortable room. The staff went above and beyond to make my stay great with things in the hotel and getting around the town. Definitely stay there again.
10/10
Exceptional
06 Sep 2009
ANTHONY

Very good stay at this hotel.

Very good stay at this hotel. Reception people were very nice and English speaking, with good manners. For us their service was marvellous and would highly recommend others to stay in this hotel when visiting Lourdes. Location is good and not far off the sanctuaries. Thanks for all the services you gave us.
Regards
8/10
Excellent
30 Aug 2009
Pasha

Would go back

This is a simple hotel, away from the bustle of the busy part of Lourdes. It is approximately 15 minutes from the grotto and the sanctuaries. The rooms are clean and comfortable, with no extravagance.
10/10
Exceptional
22 Jul 2009
l

nice hotel

The receptionists are very friendly and helpful
10/10
Exceptional
28 Jul 2026
André
Très bon accueil, maison fiable et familiale, où les prestations se maintiennent d'année en année. Excellent en tout point. Merci
10/10
Exceptional
13 Oct 2025
Jean-Pierre
Chambre propre, personnel très aimable: cela fait vraiment du bien. Petit déjeuner avec un choix sucré ou salé et j'ai particulièrement apprécié la possibilité de dîner avec un menu changeant chaque jour et des plats que j'ai trouvé très bons. Service impeccable, avec le sourire, et le souci de rendre heureux leurs locataires. Il y a des petites imperfections comme les portes qui claquent lourdement mais tout cela est effacé par l'amabilité du personnel. Possibilité de parking, ce qui est appréciable quand on vient en voiture.
Leisure Self
8/10
Excellent
07 Oct 2025
Jean-Luc
Good good
10/10
Exceptional
14 Jun 2025
isabelle
Juste une nuit, il y a tout le nécessaire, c’est propre et l’accueil très chaleureux.
Partner
10/10
Exceptional
30 Apr 2025
Aude

Super!

Merci au Directeur de l'hôtel pour ce séjour de 2 nuits qui s'est très bien passé. Très propre. Je recommande +++
10/10
Exceptional
27 Oct 2024
michie

Bon sejour

広めのダブルルームを選んだら、予想以上に広くて快適でした。お風呂とシャワールームもあり、そしてトイレが別々にあって、日本人の私には良かったです。
朝食のパンはとてもサクサクで美味しかったです。受付のムッシュはとても早口のフランス語でしたが親切でした。
駐車場には、雨が降っていても濡れずに建物内から直接行けました。
ホテルにあった案内のレストランは、近くにあり、とても親切でsympaで、美味しかったです。早めに行かないと人気らしく満員でした。
また行くなら、ここを選びます。
Friends_and_family Family
8/10
Excellent
05 Oct 2024
Philippe
Bon hôtel dans sa catégorie,accueil très sympathique,proximité du centre-ville et accès rapide à la grotte.
10/10
Exceptional
26 Sep 2024
Jasmin
We had a great stay at the hotel, the staff was very friendly. Free parking spots on the streets or a garage where you can park the car for 9€/night. The hotel is very central.
Leisure Partner
10/10
Exceptional
16 Aug 2024
claire

Excellent

Personnel super gentil, à l’écoute ! Un excellent séjour pour se reposer
Self
10/10
Exceptional
24 Jun 2024
Jean marie
Personnel accueillant avec gentillesse et bienveillance. Propreté et service impecable.
Je recommande.
Self
8/10
Excellent
22 Aug 2023
Fulvio Francesco
bella struttura leggermente lontana dai luoghi di culto
Leisure Self
10/10
Exceptional
27 Jul 2023
Juan Manuel
Área tranquila
Leisure Family
10/10
Exceptional
24 Oct 2022
Veronique

Séjour agréable

Accueil et personnel très agréable. Bonne situation. Très propre
Friends_and_family Friends
8/10
Excellent
12 Oct 2022
FEDERICO

Centrico y agradable hotel.

Muy agradable, llegamos antes de la hora establecida y pudimos entrar a las 14:00 a la habitacion. Muy amables aunque me cobraron la tasa local de 1.5€ por un niño de 14 años cuando ellos no pagan. No hablan español pero nos entendimos en ingles.
Friends_and_family Family
8/10
Excellent
17 Sep 2022
Amandine

Bon séjour

Nous avons passé un très bon séjour dans cet hôtel. Petit bémol, le monsieur qui nous a accueilli n’était pas correct.
Partner
10/10
Exceptional
16 Oct 2021
Yvonne

Trevligt hotell med utmärkt service.

Rymligt och trevligt rum. Personlig och trevlig service. Restaurang som hade meny, helt OK. Frukosten var inte så bra.
Partner
8/10
Excellent
20 Jul 2020
Anders

God lokation til cykling

Rigtig godt hotel, med parkering i en stor indendørs garage lækkert når det er svært at finde parkering.
Kanon sted i forhold til at cykle det ligger lige ved foden af pyrænæerne og indenfor 30 min kørsel med tourmalet, hautecam osv.
Partner
6/10
Pleasant
03 Oct 2019
JOSÉ LUIS

Hotel bueno..... Zona peligrosa

El hotel precio-calidad aceptable; pero la zona es muy peligrosa y la tienen descuidada.
Friends
8/10
Excellent
26 Aug 2019
Verified traveler
Tres bien il faudrai préciser que l on doit réserver le parking
Leisure Partner
8/10
Excellent
02 Aug 2019
Verified traveler
Hotel climatisé, calme,
personnels sympathiques et accueillants
Leisure Self
10/10
Exceptional
27 Jul 2019
christian

I'll be back

Je fréquente cet établissement depuis plusieurs années et la satisfaction est toujours au rendez vous.
Les deux frères aux commandes de l'hôtel se mettent en 4 (ou plutôt en 8) pour nous faire passer le séjour le plus agréable possible. Tout est au top : literie, climatisation, propreté, petit-dejeuner. Quant au restaurant, il est un atout supplémentaire.
8/10
Excellent
24 Jul 2019
Jean-Bernard

Je reviendrai

Tout a été parfait pour un séjour de 5 nuits : Hôtel situé dans un quartier calme et reposant (surtout lorsque l'on vient d'une grande ville) .à 1/4 h de marche des sites essentiels de Lourdes
Personnel courtois et attentionné sans être obséquieux. Hôtel qui vaut largement 3* . (chambre de bonne dimension, literie de qualité) Très bien insonorisé bien que le taux d'occupation soit conséquent. .
Niveau restauration (autres repas non testés) le petit déjeuner est copieux et les produits frais au quotidien .
Seul petit bémol l'ouverture un peu tardive (07h30) de la salle surtout lorsque l'on doit partir en excursion.
Sans aucun doute si j'en ai l'occasion je reviendrai.

8/10
Excellent
21 Jul 2019
Verified traveler
Agradable y tranquilo Personal atento. Buena situación.
Leisure Self
2/10
Poor
19 Jul 2019
Anders

Taler ikke engelsk

Dårlig oplevelse! De taler ikke engelsk overhovedet, værtinden brugte sin mobil, hvor hun skrev på fransk også oversatte en til engelsk
6/10
Pleasant
15 Jul 2019
Verified traveler

Hôtel très moyen

Hôtel très moyen
Chambre étroite et ça sent fortement la moquette, trop de poussière dans les coins
Parking payant 8 euros trop cher
Petit dej buffet 9 euros beaucoup trop cher pour la qualité et la variété proposé, pas de café expresso, oeufs durs froude inmongeable déjà préparé, pas de pain frais. ..
Le seul point positif c'est la proximité des sites pas plus.
Au final le prix par nuit tout compte fait n'est pas plus intéressant que les établissements similaires.
Partner
10/10
Exceptional
11 Jun 2019
Verified traveler
Nous connaissions déjà cet hôtel et nous ne sommes pas déçus
Tout est parfait rapport qualité prix très intéressant.
Nous reviendrons certainement l'année prochaine.
Leisure Family
10/10
Exceptional
11 May 2019
Gloria Cecilia

Muy bueno

Un muy buen hotel, tranquilo, limpio, cuarto cómodo, gente anable, bien localizado
Family
10/10
Exceptional
13 Oct 2018
DECA77
HOTEL BIEN SITUE .TRES FACILE D'ACCES. CHAMBRE CONFORTABLE. PETIT DEJEUNER SYMPA.LE + RESTAURATION CLASSIQUE A L'HOTEL PAS BESOIN DE CHERCER UN RESTO A L'EXTERIEUR.
6/10
Pleasant
19 Aug 2018
Verified traveler

Hôtel centre ville

Hôtel très bien située, les deux messieurs de l’acceui Sont très symptahtiques
10/10
Exceptional
06 Aug 2018
Luciano

Lourdes

Hotel buono con personale gentilissimo che parla anche italiano.
Il bagno è un pò piccolo ma la zona doccia è ampia e ben funzionante,così come la camera con due finestre luminose.
La biancheria viene cambiata ogni giorno compreso i prodotti da bagno.
Soggiorno piacevole e ottima sistemazione.
Zona tranquilla e non rumorosa come è invece il centro della città,che fra l'altro dista solo 500/600 metri.
Consigliato.
Partner
10/10
Exceptional
25 Jul 2018
Luis

Magnífica estancia

Muy bién situado, personal muy amable,relación calidad- precio inmejorable
Partner
8/10
Excellent
26 Jun 2018
Isao

フロントが親切

フロントの方は親切です。バスの予約、次の滞在先への連絡など気安く応じていただきました。
バス停やモノプリなどもすぐ近くにあって便利でした。
ルルドにはいくつかバス停があり、インフォメーションセンターでホテルの近くのバス停を教えてもらって移動が楽になりました。
Partner
10/10
Exceptional
26 Jun 2018
Rudy

Ottimo rapporto costi benefici

I due fratelli proprietari capiscono l'italiano. La camera è tranquilla e pulita. Asciugamani morbidi
10/10
Exceptional
15 May 2018
Tadashi

Un séjour très sympa

Situé près de centre ville et facile à accéder tous les sits nous avons passé un agréable séjour dans cet hôtel. L’equipe est très sympa et très à l’ecoute. Je reviendrai sans hésiter. Merci !
Family
10/10
Exceptional
12 May 2018
GERARDO

Muy buen hotel para visitar Lourdes

Muy buen hotel. Relación costo beneficio excelente. Lo recomiendo!!
Partner
8/10
Excellent
21 Aug 2017
William

La Vallée en vaut la peine !

Séjour pour pèlerinage Marial.
Bel espace de chambre.
Douche propre et assez fourni en accessoires de toilette.
Personnel à l'écoute et serviable.
Bonne appréciation !
Family
10/10
Exceptional
30 Jul 2017
Gert

wonderful place to stay

Very good hotel with very friendly staff.
Easy to find and only 10 minutes walk to the sanctuaries
There is a good parking (garage) available.
Nice and clean rooms.
Also the breakfast was good. No hot stuff, like sausages, but you should really try it!
Family
8/10
Excellent
20 Jul 2017
Pasquale

Molto buono

Hotel pulito, accoglienza ottima. Il rapporto qualità/prezzo è di certo altissimo. Ideale per chi cerca un ambiente accogliente senza troppi sfarzi.
Partner
10/10
Exceptional
18 Jul 2017
Guenter
Super Atmosphäre einfach zum Wohlfühlen.
Gutes Frühstück , sehr freundlich , super Parkgarage.
Speziell war einfach der Flair !!!
Partner
10/10
Exceptional
13 Jun 2017
christian

Un bon choix. Allez y sans craintes!

Agréable séjour à Lourdes dans ce charmant hotel. Calme, propre, confortable, que demandez de plus? Un bon restaurant? Justement ils ont. Le chef Xavier sait allier bonne cuisine, portion bien calibrée et présentation. Je recommande vivement d autant que la fratrie gestionnaire n est pas dépourvue d humour et, connaissant la region, sera de bons conseils pour vos visites.
4/10
Poor
02 Jun 2017
Luis

Disappointment!

We were supposed to stay four nights, but we stayed just one. The room was too small for three people, but the worst thing for us was that the toilet was not inside the bathroom, it was in a very small room inside the bedroom. This was quite inconvenient to our hygiene. We tried to move to another room at that hotel, but all rooms were similar to the one where we stayed, then we moved to another hotel. The restaurant had just one option for diner, lamb. As we had reserved it, we had to eat there, although my wife and my mother in law do not eat lamb meat.
Family

Location & surroundings

Citotel de la Vallee
Rue Des Pyrenees, 28, Lourdes, France

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Citotel de la Vallee

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