The Residences at Puri Casablanca

Indonesia , Jakarta
JAKARTA, Jl Puri Casablanca No. 1, 1
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50 reviews shown

4/10

Poor

13 Feb 2026

Teguh

Old property

Leisure Self

8/10

Excellent

23 Oct 2025

Geoffrey

Friendly and helpful staff, some maintenance issues need attending to (such as broken curtains) but minor in scheme of things. Large apartments suitable for groups or families. Could do with some basic kitchen items such as plates, spoons, bowls etc and cleaning sponge/tea towel.

Friends_and_family Family

10/10

Exceptional

08 Mar 2025

Dwitra

Its very convenient to walk to Kota Casablanca mall, only 5 minutes. The property its OK, an older style though. But its quiet, clean.

Business_and_leisure Partner

8/10

Excellent

05 Mar 2025

Rani

Staying there was nice for family vacation.

Leisure Family

10/10

Exceptional

01 Mar 2025

Dwitra

Convenience for shopping, close walkable to 2 big malls. Big area, has many things

Business_and_leisure Family

10/10

Exceptional

11 Jul 2024

Edel

Great

Excellent! Close by to Casablanca mall 5 mins walk

Friends_and_family Family

8/10

Excellent

04 Jun 2024

Ronny

Very spacious

We did enjoyed the stay, thank you. Will stay there again for sure.
Couple things, the hall way need AC and it would be nice if there’s a breakfast.

Friends_and_family Family

4/10

Poor

29 Nov 2023

han keong richard

old property. windows not well insulated to sound . could hear traffice noise etc.
weak water pressure.

Business Self

10/10

Exceptional

17 Jan 2022

Fanny

Highly Recommend for visiting Jakarta.

I would definetly come back. Even though the location at south jakarta, you have access to go around DKI jakarta with ease. Big shopping mall within the walking distance. The apartement also have groceries stores. The park are kids friendly. The pool is amazing. I would recommend this apartement to my friends and families visiting jakarta. What amazes me is this apartement provide HIGH security. I feel very safe being in this apartement. The staffs are very friendly and answer all my questions. Very respectfully towards guests. 5/5 stars for a traveler like me.

Partner

6/10

Pleasant

04 Jun 2021

Vivek

Not worth effort to stay here, they are racist,

When i was checking in, the front desk asked me for my recent Covid test, I managed to get that, but it was not told to me in advance, that I needed one. While I was waiting to check in, the another lady was checking in next to me, and she was not asked for a Covid negative report. Why?

Also for the deposit, I was asked for deposit, while that other lady was not asked for one, why?

I had asked for a smoking room, they said it’s not available after confirmed, however they said they will open the balcony window, it took 5 visits from the housekeeping, and they still couldn’t open the window, so I had to ask them to stop, cause it was getting annoying, to have people continually walking in and out of my room to find the right key or the person with the right key to open this balcony window, so they basically couldn’t deliver on that as well

Business

6/10

Pleasant

07 Apr 2020

Edwin

Fair

The rate was good, but the bedroom is relative small as for an apartment.

Business

2/10

Poor

05 Nov 2019

Bad service and bed staff !!! I was bad experience was I stay in there

Leisure Self

8/10

Excellent

30 Jun 2019

Bamtam

Property has complete kitchen and laundry machine, however property seems old, some stuff need to be fixed or replaced such as bathtub shower and windows, and windows insulation need to be repaired, noise from outside are entering into the property due to poor insulation.

Friends_and_family Family

10/10

Exceptional

22 Feb 2019

SuwannaN

Friendly staff, comfortable near the mall. Price reasonable

Friends_and_family Family

8/10

Excellent

28 Dec 2018

Verified traveler

Cozy Apartment

Overall its good but unfortunately no hair dryer nor easy access to electric outlet

Family

6/10

Pleasant

12 Dec 2018

Jooyoun

Convenient location

Comfortable rooms but facilities were very basic n old apartment. Convenient location to seminar we were attending.

4/10

Poor

12 Dec 2018

Jooyoun

Disappointing service and ameniities

There were 4 of us in a 3 bedroom apartment. We were there for a big seminar next day and when we checked in about 5pm we asked for a hair dryer and there was none. All 15 hair driers in the building were out and we continuously requested everyday and we never saw one til we checked out 5 nights later. Shower head had water squirtingt in all directions even after changing it.

6/10

Pleasant

18 Nov 2018

kyaik juan

not convince for business, short term stsy

room. are old, place await from and shop or mall.
breakfast is outside the hotel.
not real service.

10/10

Exceptional

15 Oct 2018

suwanna

Nice hotel, comfortable and hotel staff very friendly.

6/10

Pleasant

14 Aug 2018

I HARDIONO K

Not a real Hotel

It is not a real Hotel. We can’t expect too much regarding its services.
My bathroom shower was spoiled and has to wait almost 40 min to be replaced.
And its almost 11pm...

8/10

Excellent

17 Apr 2018

Verified traveler

Quality time with mum has never been this easy.

Good place to stay if you want a quiet place. Close to CBD, next to Casablanca.
Mum is paralysed. So, this place is definitely a number one on my list
Self-contained.

Family

8/10

Excellent

31 Aug 2017

Wan nadirah

cheap, big, location

very huge room
easy to get uber
walking distance to casablanca mall for food
very old room and a little smell.
nice view from balcony but balcony is dirty
towels have stains and when we ask for extra towels they want the existing towels right away. they have a weird inventory system at check in. overall for a short shopping trip it was great

Family

6/10

Pleasant

12 Apr 2017

Sel

So far so good for a short stay

The kitchen should have more appliance such as electric kettle for boiling water like any other hotels did for convenience purpose. Not many people likes to use the gas. Its safer to have electric appliance. But so far so good for a short stay close to the office I had to go to on this trip.

6/10

Pleasant

12 Sep 2016

Sridhar

Good and Comfortable stay

Good and comfortable. The apartment is very good and spacious with most amenities available. Only two issues:
1. There is a cemetery right around the apartment which gets a bit spooky. Luckily for me, this time around, I got a decent city view and only a partial view of the cemetery
2. The kitchen utensils lack some basic stuff like cups for coffee and a big vessel for cooking rice. I am a vegetarian and have issues with outside food and would like to make some basic dinner at the apartment. This is one of the reasons why I stay in an apartment vs a hotel. This is one area where they could improve

8/10

Excellent

12 Aug 2016

Jaffar

Easy access to main shopping area

Not much problem.
Very helpful staff.
Only problem was the kettle did not work properly.
End up we did not use it.

6/10

Pleasant

04 Aug 2016

Verified traveler

well located, good value

Stayed one weekend. Hotel is nearby sights in South Jakarta & Central Jakarta. It's spacious but old. For this value I didn't mind the decorative style or proximity to the cemetery.

6/10

Pleasant

03 Aug 2016

David

3 bedroom serviced apartment

The 3 bedroom apartment was roomy, with a kitchen and laundry facilities. We wanted to do some cooking. However, the kitchen had very minimal dishes, pots & pans, and utensils. When we called to ask to borrow a wok and a hot pot, we were told we would have to rent them. We thought that the kitchen should be fully usable (free on request if necessary), but it was not.

4/10

Poor

21 May 2016

be away from it

same old nothing change..dirty Towle.bath old and

i request my view not in front of the cemetery..and this people not even let you express your ideas..also anything we ask for it in from housekeeping not available..last day we need electric vacuum..they said while you're checking out..we can't serve you..etc

8/10

Excellent

28 Sep 2015

Ahmad

The Hotel

Need more utilities in the kitchen but as security reason we understand that home stayers will steal the the utensils. Maintenance of the water, electrical and Air-con services should be improvise due to loads of high volume of disturbances.

Family

6/10

Pleasant

18 Jun 2015

Yin Seng

good locations

good location, but the condition a bit old.

8/10

Excellent

24 Jan 2015

Verified traveler

good

Hotel location

Family

10/10

Exceptional

29 Sep 2014

Mr. Gazi

business trip

Staying here was super

10/10

Exceptional

26 Sep 2014

Mr. Gazi

Super

Super stay

10/10

Exceptional

25 Sep 2014

Mr. Gazi

super

super

10/10

Exceptional

18 Sep 2014

Mr. Gazi

Great Location

It was super good staying here...

8/10

Excellent

14 Sep 2014

Ajmal

Large & Comfy room

The staff were friendly, the rooms were great comes with decent breakfast.

10/10

Exceptional

14 Sep 2014

ShaGaz

Great location

it is super staying here

10/10

Exceptional

30 Aug 2014

Verified traveler

nice hotel and pleasant staff to handle

nice hotel and pleasant staff to handle and good food too

8/10

Excellent

21 Aug 2014

Jeff

Clean and good location

Rooms very clean with excellent maintenance to gardens. Very pleasant stay

6/10

Pleasant

14 Jun 2014

Verified traveler

good value

alright

6/10

Pleasant

08 Jun 2014

Verified traveler

worth the value

average

6/10

Pleasant

07 Jun 2014

Verified traveler

good value

average

6/10

Pleasant

29 Mar 2014

Mahesh

Comfort rooms

This was a very good stay ..

6/10

Pleasant

04 Feb 2014

decent service apartment, close to inner city

value for money. though breakfast buffet is of limited choice but it is decent to start your day.

Family

6/10

Pleasant

20 Jan 2014

John

Nice place to stay - near the malls

We wanted to be transferred to a \"newer\" units as soon as we arrived. Furnitures and all-over look and feel of the apartment is quite old. There are mildews in the bath tub and in the bathroom (black stains all over) and it feels uncomfortable taking a bath because it looks dirty.

The flush is broken and it wasn't fixed even if the maintenance came there several times. The bathtub's sink is clogged and it takes a very long time before the water subsides. It kept raining when we were there and they had a black-out in all the buildings! Our 2-yr old daughter kept crying because it is very hot and I just opened the window in our bedroom so air can get in. I called frontdesk and they said that utility is working on it but will take time. No generator!

8/10

Excellent

13 Jan 2014

John

Perfect

Nice view , well maintain , clean affordable and pretty big room

6/10

Pleasant

08 Oct 2013

zai

long waiting to check in n no service of luggage

Y the long wait during check in the reason the staff say was due to renovation n so does wen leaving our luggage its seem there no security nor service for it coz no tag was given to us for the left luggage n the staff at puri casablanca will not be responsible for any loss of baggage... this is bad

6/10

Pleasant

06 Oct 2013

Jeff

Hotel clean and starting to get tired

Hotel needs much maintenance to outside of building but clean inside. Gardens are well maintained and is good location to new shopping centre

6/10

Pleasant

01 Oct 2013

Jeff

Apartments starting to look old

General building tidiness was good and gardens beautiful but the building appearance starting to date and needs much maintenance.