Name: Manhattan Hotel Jakarta
Address: Jl. Prof. Dr. Satrio Casablanca Kuningan, 1, Jakarta, 12940, ID

2/10

Poor

04 Sep 2025

ADRIAN

Not a good place to stay.

10/10

Exceptional

01 Jun 2025

David

Recommended

8/10

Excellent

23 May 2025

Xie

Good location

10/10

Exceptional

21 Jan 2025

Oscar

Short family visit

Excellent experience

Friends_and_family Family

2/10

Poor

02 Dec 2024

Yuchun

Not recommended

I cannot imagine this is a 4/5-star hotel in CBD. Checkin takes 30min in the evening, very noisy during the night, even they already upgraded my suit to another, the glass-door in the bathroom cannot opened smoothly. Not recommended for a business trip as you cannot have an enjoyable sleep. I was like stay on the road…

Business Self

10/10

Exceptional

04 Aug 2024

Dominic

Good place

Leisure Partner

4/10

Poor

04 Jul 2024

Guillermo

Bedroom are very humid and smell mould. Went there twice are both are the same. After 2 days I got sick because of that. I’m

Business

4/10

Poor

06 Apr 2024

Jeff

The hotel is very nice and modern. The staff is friendly and the amenities are kept in good condition. My only complaint and it’s a big one, I booked a double room executive for 3 people. The booking very well makes it seem like you are booking two rooms with two beds, the pictures also lead you to believe this. I mean the name is double room?? What else could that mean? When you check in, they tell you know, it’s single room , they just name the king size beds double room . How does this make sense ??? In my opinion this very misleading and false advertisement. A hotel would be penalized and investigated in Canada where I live. You are not allowed to falsely advertise and mislead. The hotel was happy to help us and change the room though. Just a big mess around that should be avoided in the first place. You can’t not advertise a double room and say it’s a single, double means two , a pair, more than one. I hope they change this

Business_and_leisure Family_with_children

6/10

Pleasant

28 Mar 2024

Verified traveler

Overall service level lack lustre.

Business

10/10

Exceptional

03 Mar 2024

Michael

Good hotel located in South jakarta. Friendly staff. My room was spacious and comfortable. The only downside was that the hotel was a bit worn out in the common areas.

Business Self

10/10

Exceptional

12 Nov 2023

Mohd Noor Akmal

The coffee at the restaurant on the ground floor was superb. it is from ILLY but the preparation was interesting. A bit rundown hotel with old furniture but quite cozy and comfortable

Business Self

8/10

Excellent

22 Sep 2023

Koon Beng

Friendly and polite staff

Business

8/10

Excellent

10 Aug 2023

RAJESH

Very convenient for Indian vegetarian
Good breakfast

Partner

6/10

Pleasant

01 May 2023

JOSHUA

Convenient location

Leisure Family

10/10

Exceptional

09 Aug 2022

Andre Fu Ming

Just amazing!

Business

4/10

Poor

19 Jul 2022

Verified traveler

Water didn't drain well in sink so had to wait in between use. Had to press long time with power in hand to flush the toilet. Air condition was weak so room was warm.

Friends_and_family Family

4/10

Poor

27 May 2022

Verified traveler

Not well maintained and worst part is no hot shower in the morning due to Low water pressure

Business

10/10

Exceptional

14 Apr 2022

Alvin

Excellent client service, especially for wheelchair bound clients like us. We were upgraded into a bigger room. Thank you.

Leisure Family

10/10

Exceptional

28 Dec 2021

Tham

Good hospitality n clean hotel

Hotel staff are amazing n very helpful
good peaceful environment

Business

4/10

Poor

23 Nov 2021

Ali

The room is smelly and there is no hot water for shower

Business Self

6/10

Pleasant

17 Dec 2020

Joel

Place just opened up . It’s convenient in that its right next to a shower mall. It was closedfor 6 months due to coronavirus so staff is rusty . Cleaning is not that great

Business_and_leisure Partner

6/10

Pleasant

29 Feb 2020

Ammor

Checking in taking too long, but it's not the staff mistake, I think the system is complicated. Since the access cards system also not working properly.
Wifi connection is bad, I had to use my mobile data most of the time.
Quite old room.
But great location.

Business Self

4/10

Poor

03 Nov 2019

Alex

Not recommended

Booked the hotel with knowledge that it is dated and worn, but it is still disappointing.

The room smells of stale smoke, the corridor smells of stale smoke. We were told it is a smoking hotel. Guest are permitted so smoke even when signs says other wise.

The room was very noisy at night. On the lower floor will hear the loud A/C compressor blasting just outside the windows, and upper floor hears loud singing. Hot water in the bathroom seems to be in short supply after midnight.

The air-condition was down for an entire day (both common area and rooms). The hotel was kind enough to provide a temporary room for our use in the afternoon. However, that room seem to have been used by another occupant while we were away. Used condom, shower items were found in the bathroom after that.

Food in the hotel was unremarkable. While there were some variety, the quality of the breakfast buffet was not good. Beef was really chewy, the chicken was overcooked dry, and how fried egg can be hard to bite is beyond me. Decided to also try the Chinese and Indian restaurants by the hotel, turns out the quality was not too good either.

The swimming pool is smaller than I thought, but the gym was well equipped.

Location wise, it is next to Kunningan City that was convenient for my purpose. Usual horrid Jakarta traffic in that area makes driving a waste of time. If not for the walking distance to my business destination, will probably not consider this hotel again.

Business

4/10

Poor

25 Oct 2019

ACH

Old hotel. Unpleasant sleepless night with strange sound.

Business Self

6/10

Pleasant

29 Sep 2019

Verified traveler

The room wasn't meet our expectation for the price

location was conveniently located to where attending for a wedding. but the traffic condition was terrible. the AC was really noisy and we have to turn it off to get good sleep. The curtain in the room wasn't set up properly but we managed to close it everything at night. The room did not meet our expectation for the price. It wasn't much choices of food particularly for western.

Partner

8/10

Excellent

23 Sep 2019

Verified traveler

THERE IS NO CUPS FOR COFFEE AT THE CAFE DURING THE MORNING BREAKFAST ON 19TH SEPTEMBER 2019. WAITING TIME MORE THAN 20MINS.

Business Partner

8/10

Excellent

25 Aug 2019

Adzuhri

Manhattan Old But Good

Old but good. Old building. Nice services and variatif breakfast menu.

10/10

Exceptional

21 Jul 2019

Shubham

Amazing

Amazing experience visited for two weeks everything is nice about this hotel. Specially inclusion of Indian cuisines in breakfast was a big plus for me.

4/10

Poor

16 Mar 2019

Verified traveler

Sometimes stopped the power supply and it could not supply hot water or so.

Business Self

10/10

Exceptional

20 Feb 2019

Verified traveler

comfy stay

nice and spacious

8/10

Excellent

16 Feb 2019

TK

Nice staff, big room. The room fittings are old.
The breakfast is average.

Business Self

6/10

Pleasant

08 Feb 2019

Verified traveler

NEED TO IMPROVE ON ROOM FACILITIES. tHE rEMOTE CONTROLLER NOT WORKING. THE AIRCON IS NOT COOL. TOILET AMNETIES NO EAR BUD.

2/10

Poor

25 Dec 2018

H.A

Bad one they came after me to ask $50 extra then i realized they recipecnt took the money in their pocket, they said I booked a different room thus they made up stuff, i went down to ask for a receipt why they charge me extra $50 to realize they kept it in their pocket

Friends_and_family Family

6/10

Pleasant

19 Dec 2018

Mohd

TV is big, but the broadcast in not in HD, so not on par and unpleasant view.

8/10

Excellent

26 Nov 2018

Shah

I have stayed here twice now. Both times I had a pleasant experience.

Awesome Indian restaurant on floor 6 (shout out to the chef, and the waiter who speaks Hindi)

Cool bar on floor 33 (shout out to Manoar the barman!)

Pool/spa/gym etc. On floor 8.

There’s approx 6 malls on the same street as the hotel too lol!

It’s not 5 star but for the price it’s great, comparatively speaking.

4/10

Poor

19 Nov 2018

Desmond

Bad Experience

Bad experience. No extra pillow... Bed super soft & low... No proper stable place for luggage

Family

6/10

Pleasant

19 Nov 2018

Desmond

Bad Hotel

Not worth the price. Not 4 stars Hotel more like 2 stars. Air Con not cold. Internet not stable & 1 room only can connect 3 devices. Traffic Super Super terrible Bad. Jam at all time. Not Enough Pillow; called Housekeeping to request they stated they don't have extra. 1 room 3 pillows only. 4 stars hotel... No extra pillow... Bed & Pillow super soft. Pool Dirty No Maintenance as super slippy walking the steps into pool...
Only goods things are near to malls...
Really Not Worth staying.

Family

8/10

Excellent

14 Nov 2018

Razmatazz

Near malls for food etc.

8/10

Excellent

13 Nov 2018

Nixpiz

Hotel close to the mall. However, rooms are rather old and dark.

10/10

Exceptional

21 Oct 2018

Amirr

Awesome

5 star for everything. Clean and spacious room, accessible, and the breakfast was great

8/10

Excellent

19 Oct 2018

Verified traveler

Comfortable

Nice hotel Well located in the business district and

10/10

Exceptional

30 Sep 2018

Jacquie

4-star quality hotel just beside Kurigan City mall

Overall satisfied with the stay, though just for 1 night. Service is quite prompt and professional.

In the hotel itself there's a variety of restaurants serving different food-Continental, Chinese, Indian and even vegetarian. There is also a rather posh-looking bar & lounge on the highest floor. Not sure if it is regular practice, but I was given a discount voucher booklet for ALL estalishments aformentioned. There's also a free gym and sauna. The room itself is really luxurious and cosy, modern minimalist design. Bathroom comes with a shower and bathtub, so you have the option for either. There are things I feel they can improve upon - the dimly-lit and backdated corridor decor outside which is in stark contrast to the rooms, and esp the elevator pass. The latter is also the room key/pass, which doubles up as the elevator pass but there seems to be a problem with its magnetic strip which often could not be read by the elevator censor. I see the same problem with other guests too.
Oh yes, and the bathroom at Level 5 looks haunted. 😕

The best part of Manhattan hotel will be its strategic location right in the CBD, making it easy to get around town. It is just 1 building away from the Kurigan City mall. And near shopping areas like Kota Casablancas, Lotte Shopping....)

8/10

Excellent

22 Aug 2018

Vinod

Great place and location

8/10

Excellent

11 Jun 2018

Bimalkumar

Good place to stay

This is an excellent place with reasonable price. Strongly recommended. Good location. Indian food good. Spacious room.

6/10

Pleasant

02 Jun 2018

Verified traveler

Too expensive for such value

Problem with english in Service. Room was full of dust.

2/10

Poor

04 May 2018

Jorge alejandro

The bed is total uncomfortable

6/10

Pleasant

06 Apr 2018

sia

Nice Hotel and close to shopping center.

Nice friendly staff but the room is hardly maintain. Internet is slower than expected

8/10

Excellent

05 Apr 2018

Verified traveler

It was beautiful I enjoy my stay
Amazing staff
Amazing pool

6/10

Pleasant

04 Apr 2018

Yang Chung

Receptionist was not very friendly. Duty Mgr though was helpful.

4/10

Poor

27 Mar 2018

Verified traveler

Room smell cigarettes the curtains were broken, the best thing in this hotel is the swimming pool

10/10

Exceptional

27 Mar 2018

DONALD

Business Travel Satisfaction

Excellent value for money. The WiFi speed and quality needs improving and the air conditioning in the common areas could be better but overall a good, conveniently located hotel for the business traveler.

10/10

Exceptional

07 Mar 2018

Chandran

Worth staying

Very amazing stay

6/10

Pleasant

05 Feb 2018

Verified traveler

Suite is cheap, place is convenient.

The suite was cheaper than that of the surrounding 5 star hotels - it was sufficient for a slightly above average stay, just don't expect to be overly pampered there. Unfortunately they also couldn't locate my initial booking - but all turned out well.

8/10

Excellent

22 Jan 2018

Thian Chye

Good hotel and value for money

Besides the jam in front of hotel during working hours, this hotel is good.

10/10

Exceptional

13 Jan 2018

Verified traveler

the breakfast needs improvement

10/10

Exceptional

13 Oct 2017

BIMALKUMAR

Great Place for Indian Breakfast

Nice place with great Indian food

10/10

Exceptional

17 Jun 2017

Chirag

5 star hotel at price of a 4 star!

Centrally located hotel that offers great breakfast spread. Rooms are big with lot of natural light. Pricing is very good for it's facilities. Highly recommended.

4/10

Poor

29 Apr 2017

Verified traveler

All I needed was reliable Internet wifi which is such a basic necessity now for all hotels, but it was so unreliable. Having to login every other minute and it's not stable. Not a place for business, especially I find you need reliable Internet connection.

4/10

Poor

13 Apr 2017

Verified traveler

Close to Airport.

There were Cockroaches in the room. It's a shame this hotel doesn't seem to invest in Pest Control.
Room Furniture is Old and unappealing.
Breakfast had limited variety and was tasteless.
Most staff members were unfriendly and didn't feel welcome.
I wouldn't recommend staying here.

8/10

Excellent

08 Apr 2017

Keith

Worst Wi-Fi in the World!

This hotel at literally the worst Wi-Fi I've seen in the past 15 years. If you need Wi-Fi do NOT stay at this hotel. It is not good in the rooms, in the lounges, or in the lobby. I can't believe in 2017 a business quality hotel could have this bad of Wi-Fi.

I travel the world teaching people how to design great Wi-Fi over 200,000 miles per year. This will now be my example in classes of how NOT to do Wi-Fi!

4/10

Poor

03 Apr 2017

Keith

Worst Hotel Wi-Fi in the World!

Absolutely the worst Hotel Wi-Fi ever!

Whomever they used for their contractor should be sent to prison for selling such garbage!

I travel the world teaching people how to design Wi-Fi for hospitals, stadiums, offices and hotels. This was the worst I've ever seen. They broke ALL the best practices.

The end user experience was excruciating, needing to put in a password EVERY, SINGLE, TIME a client device fell asleep... and the RADIUS server kept timing out, so you'd have to personally call to the front desk over, and over and over just to keep a terrible connection open.

4/10

Poor

07 Mar 2017

Yit Tek

It is unclean and has cockroaches running around.

8/10

Excellent

01 Mar 2017

Phillow

Convenient hotel in the heart of city

A pleasant stay and rest well after a day of meeitngs.

4/10

Poor

19 Nov 2016

Waqas

Not so great

-ves: Dirty room, roaches, fresh towels smelled bad, service wasn't good... wouldn't stay again given a choice.
+ves: Room was spacious, bed ok

4/10

Poor

26 Oct 2016

Jasur

Busy street and bugs in the room

I had the premium room and there were cockroaches in the room especially in the bathroom and the bed sheets had stains on them.

2/10

Poor

07 Oct 2016

Verified traveler

Not the Best Hotel in Jakarta

I have found that while the room value for money is good the service really is lacking it this hotel. Unless you front up to reception in person its almost impossible to get assistance. Also I find it really strange that I am asked to may by incidentals part way though my booking totaling approx NZD100....

4/10

Poor

03 Oct 2016

Ban Chuan

Hotel staff is terrible, especially male staffs

Three people room, but only provided 5 pillows, one of us had neck problem but could not and not allowed to request for extra pillow, super terrible; Water inside the room = expired, but they did not clean it out.

10/10

Exceptional

31 Aug 2016

Thomas

Great hotel, especially handy for the Kunigan area. Wifi was a little slow and unreliable however, which is a big issue for travellers who need to work online like myself.

Family

8/10

Excellent

22 Aug 2016

Matthew

Good hotel

Maybe an older hotel, but in pretty good condition. Room was fine, I slept well, had a nice view and any questions answered by reception staff.

Family

4/10

Poor

11 Aug 2016

deepak

I have stayed here couple of times and was well satisfied but this time was pathetic. Room was unclean and damp.

6/10

Pleasant

04 Aug 2016

Roy

The constant requirement to access free internet, despite having pay for it, as often as 5 minutes interval, or walking a short distance from hotel room to restaurant, is rudiculous n absolutely inconvenient.

4/10

Poor

02 Aug 2016

NJ

Good location and that's about it

Booked executive King but upon checking in they said they are fully booked and will be putting me in a princess room (way smaller
room), on exclusive ladies floor only. Surprise surprise when I step out from my room to see men coming out from one of the room.

Facilities pretty old and the toilet in the room has a foul smell - drainage sort of scent.

6/10

Pleasant

03 Jul 2016

Pan

Just Nice & Breakfast is terrible

Breakfast is terrible. It seems a lot of choice but they dont taste good.
Either too SWEET, else too SALTY
Need to be improved
Other than that room is big and comfort

10/10

Exceptional

16 Jun 2016

Eugene

Great location

Will stay again

6/10

Pleasant

17 May 2016

Verified traveler

Hotel was not bad but seems a bit old. Shower head was not so clean. Breakfast was nice but many thing run out due to many customers.

8/10

Excellent

15 May 2016

Des

The wifi keeps dropping out kinda annoying. The bathroom keeps flooding every time im having a shower. Other than that everything was ok quite happy with the service

6/10

Pleasant

28 Apr 2016

Roy

Poor Breakfast & Wifi

I was disappointed with the quality and variety of food at The Breakfast.
The server are not friendly and many of them don't know what they are doing.
Can't even make the right Omelet.
The Wifi system is so ridiculous cuz you have to keep in changing the User ID and Password from room to breakfast to lounge to business center,and did not automatically login once you entered the hotel.

8/10

Excellent

19 Apr 2016

Emma

Good value

Good service, clean. 2 shopping malls nearby. its abit old with a little musty smell. But ok after turning on the aircon for awhile.

8/10

Excellent

16 Apr 2016

Johnny

Nice big rooms, but a bit run-down.

Nice big room but not the cleanest...

6/10

Pleasant

20 Mar 2016

YUN LU

Not value for money.

The hotel is old-fashioned and worn out. air-conditioning cannot be controlled. Bathroom is dark. Plastic curtain of bath tub dissipats a bad smell. Front desk service is poor. Breakfast lacks western-style dishes. The only advantage is the shopping mall almost next door.

8/10

Excellent

13 Feb 2016

Gaurav

Try it

Amazing buffet

6/10

Pleasant

13 Jan 2016

Verified traveler

Sizeable Room but Hotel Need refurbishment

Hotel needs upgrading. Some of the fittings in the room needs replacement. Kettle is so worn out. Bath tub clogged.
Coffee served at breakfast area still terrible as before.
Equipment in gym room needs replacement too. Most of it not in working condition. Steam Room Sauna always out of order.

8/10

Excellent

13 Jan 2016

Bob

Close to meetings in Kuningan.

I stay here often. Cheap if bought via Expedia and accessible. Seems to be patronized by couples and business people. Many areas in hotel for meetings and Business Centre and meeting rooms excellent.

10/10

Exceptional

16 Dec 2015

Abhishek

Worth revisiting

Excellent service and staff. Large rooms. Good breakfast and Indian restaurant!

2/10

Poor

25 Nov 2015

Verified traveler

Bath was sucks i choose suites room for bath btw bath was very dirty and even when i wear bathrobe so dirty u can see the photo something red one i think that was blood then i complain to manager but he just say sorry i will say to boss and i will give u answer tomorrow he said that but i didn't get any answer i just got new bathrobe anyway even when i said to counter about change other room coz bath was dirty they said no room today but when i complain for blood one suddenly room was come out they said u can change room i think they dont know how to service to customers and i remember manager said he gonna a give to me feedback from the boss when can i get???

6/10

Pleasant

19 Nov 2015

Mark

Smelly Room

The location was good and the Hotel was ok. I just had a really smelly room. It stunk.

6/10

Pleasant

29 Oct 2015

Verified traveler

it was ok , we always need to reset wifi password in every 10 minit

8/10

Excellent

21 Oct 2015

Willa

Quick getaway with friends

My friends and I decided to do a girls night out and slumber party during a visit to Jakarta. The hotel was conveniently located to great restaurants and entertainments. Traffic was bad, but because everything is within easy walk, we didn't mind and had a great time.

10/10

Exceptional

07 Oct 2015

SUDARSHAN

satisfactory but can be improved

quite nice

10/10

Exceptional

21 Sep 2015

imtiyaz ali

Good Hotel

Checked into the Mars & Venus Suite, the suite is wonderful with a magnificent view of the city. The room is clean and theb bathroom is extra spacious. Stayed for one day and the stay was pleasant

Family

8/10

Excellent

20 Sep 2015

Verified traveler

Good experience

Nice hotel , only one feedback is internet connection is of a little concern.

10/10

Exceptional

10 Sep 2015

FAHRI

best place reasonable proce

good location

8/10

Excellent

30 Aug 2015

Melvin

very ideal for business travel

hotel is well located and reasonably priced.
Room was very spacious.
Ideal for the business traveller who just wants a simple, spacious and functional and safe hotel.

4/10

Poor

25 Aug 2015

Verified traveler

Dirty business hotel

Quite an impersonal, poorly-maintained hotel. Facilities (like bathroom door, carpet, shower curtain) are dirty. Gross. Room had musty/gross smell to it. Exterior windows were dirty. Housekeeping staff worked hard and were friendly, but clearly hotel owners have not invested in hotel in years.

Sidewalk going left out of hotel desperately needs repair and stinks of raw sewage.

8/10

Excellent

17 Aug 2015

ghassan

ok

was pleasant

Family

10/10

Exceptional

12 Aug 2015

Mufid

Nice hotel in jakarta

Good place to stay

8/10

Excellent

10 Aug 2015

Verified traveler

Has a Indian Restaurant

The hotel has an Indian restaurant. The advantage of this is that you some Indian options in the breakfast as well. And the biggest advantage is that they have good number of vegetarian options in the breakfast buffet spread.

4/10

Poor

13 Jun 2015

Verified traveler

Not good

Unkind staff, smell in bed sheets and pillows, not good food.
I'm not recommend this hotel.

8/10

Excellent

04 Jun 2015

Colin

Handy for Kuningan City.

We wanted a hotel within walking distance of Kuningan City and the Manhattan is that hotel. No complaints about our stay.