Name: The Grove Suites by Grand Aston
Address: Kawasan Rasuna Epicentrum Jl. H.R. Rasuna Said, South Jakarta, 12960, ID

6/10

Pleasant

01 Dec 2025

anthony

The property is wonderful. The staff is not. There were several occasions that the staff was inattentive or outright ignored our request. If your there for a couple of days you will not notice it. But longer stays you can see. I will personally never book there again

Leisure Partner

10/10

Exceptional

14 Jun 2025

Hamonangan

Nice hotel to stay

10/10

Exceptional

06 Jun 2025

Daniel

The hotel was very enjoyable. From the size and comfort of the room to the breakfast menu options available and the friendliness of the staff. We would definitely recommend the hotel and would go back.

Leisure Partner

10/10

Exceptional

14 May 2025

David

Business 2025

Awesome place to stay in Jakarta. A steal for the price.

Business

10/10

Exceptional

10 Nov 2024

Kasi

Good choice

Clean and comfortable

Business

10/10

Exceptional

26 Mar 2024

Oliver

Amazing service for all amenities. Definitely recommend.

Leisure Self

10/10

Exceptional

13 Dec 2023

Pioray

Very Helpful Staff. 5 Stars

10/10

Exceptional

03 Dec 2022

Verified traveler

Central location and good stay

Good hotel. Staff and service are excellent. The room was comfortable and in good condition. Wide selection of options for breakfast buffet. Would stay again.

Business

6/10

Pleasant

02 Dec 2022

Nihar

Good stay, improve connectivity

Overall stay was good but internet services were pathetically slow. Hotel Staff was excellent with their service

Business

8/10

Excellent

23 Oct 2022

Mark

Short two day business stay. Staff were excellent throughout - friendly, helpful and efficient. Very modern comfortable room. Bar area closes early - 8:30pm - but otherwise no complaints.

Business

10/10

Exceptional

11 Sep 2022

dean

Staff are always very good here. Book with the breakfast buffet, which is good and has a reasonable selection of foods.

Business Self

10/10

Exceptional

20 Oct 2020

Richard

Very nice hotel. Clean,comfortable and very helpful staff.

Partner

10/10

Exceptional

13 Mar 2020

ILHO

It was comfortable. Thank you.

Business

10/10

Exceptional

01 Jan 2020

Latosha

Delightful Hotel

The Groves Suites was great choice for my first visit to Jakarta. The staff was over and beyond helpful (very friendly). It us located in a very nice area. And accessible to area tourist spots. I even discovered a Street Food Market across the street from the hotel. There's even a mall entrance connected to the hotel

Self

6/10

Pleasant

29 Dec 2019

Verified traveler

The location is prime. Unfotunately, the room temperature cannot be adjusted.

Business_and_leisure Partner

6/10

Pleasant

17 Dec 2019

Verified traveler

It is not a Expedia VIP Hotel but was advertised as such.
Staff were warm and friendly.
Facilities look a bit tired.

Business Friends

6/10

Pleasant

10 Oct 2019

Verified traveler

Poor service

Checked in but the form was printed and addressing me as “Ms”. And somehow my stays are not registered on hotel.com even though I did check in and stay. The hotel must have screwed up somehow.

8/10

Excellent

12 Sep 2019

Verified traveler

Good location in down town and spacoius room with kitchen

Business_and_leisure Partner

8/10

Excellent

29 Aug 2019

Johnson

Bathroom Towel not replace with New Towel

Overall stay was good and the Only thing I not very happy was the Bath Towel they never change for me.

8/10

Excellent

23 Aug 2019

Vishal

There was a lot of noise in the room coming from the air con wiring which was taped rather than repaired n flies in the breakfast area were annoying..other than these 2 it was a great stay n Staff welcoming..these two things should be fixed though

Partner

8/10

Excellent

19 Jul 2019

Alvin

Good business hotel

Been staying with this hotel for couple of
Time. The condition is still good but I can tell that is dropping. Rooms are getting dirtier, level of service are dropping.

8/10

Excellent

26 Jun 2019

Verified traveler

The room are very spacious and a staff are helpful.

Business_and_leisure

10/10

Exceptional

08 May 2019

Leo

Friendly staff who spoke excellent English. The breakfast was amazing with so many choices (truly 5 star selections). I would also recommend Alataar tour and travel agency. The gentleman who served me in their office was really good and knowledgeable.

Leisure Family

6/10

Pleasant

07 May 2019

Verified traveler

I'll not back to this hotel again

I get non smoking room ..but I can smill smoking in bathroom

Bed is not comfortable
Area is ok
Room Design is good

It's not a suite ...ots big room with modern design

They call me at 10 am.to tell me.the check out is 12

At 12 tow of from desk come to my room and knock the door to tell me to check out ..!!!

...I'll not back to this hotel again

2/10

Poor

17 Apr 2019

Verified traveler

The toilet is not in good condition.

Business Self

2/10

Poor

12 Mar 2019

Verified traveler

The rooms and toilet are badly maintained

Business

6/10

Pleasant

12 Mar 2019

Verified traveler

The reason i choose to stayover here was the location. Strategic and close to the epicentrum walk which has minimarket & several choices of restaurants. The room was spacious. But the major problem was the bed. Bed linen looks like less clean, but I think it was okay. But i was wrong! My daughter & I could not sleep well because our bodies were itchy. Her thigh, feet and backs full of bumps. I even itch to the neck and chest. Very very UNCOMFORTABLE until the next 3 days (even though i only stayed for a night). The bed mites was too much! Errrr... very disappointed because the star (point review from others) was good enough. :(

Leisure Family_with_children

10/10

Exceptional

20 Feb 2019

JEONGHO

Good position and clean hotel...

Easy to go north snd south touring spots ..exactly middle of jakarta..ckean and big room maje us feel comfortable...breakfast buffet is good but no chsnging while staying 4days...need add more noodles...anyway...staffs are all so kind ...

Family

10/10

Exceptional

07 Feb 2019

Thomas

Decent stay, very happy

Partner

10/10

Exceptional

15 Jan 2019

Maria

Awesome hotel! So clean, so luxirious. Not too far off from grand indo as well :)

8/10

Excellent

31 Dec 2018

A

Although it was my 3rd stay none of the stuff recognized me :(

6/10

Pleasant

23 Dec 2018

Verified traveler

Close to shopping mall with restaurants. However, room had a sewage smell coming from the toilet. Hotel breakfast was almost finished at 9am and staff didnt top up.

8/10

Excellent

04 Dec 2018

michael b

Convenience and Comfort at a Reasonable Price

Spacious rooms. Close to Epicentrum restaurants and Pasar Festival for shopping . Convenient if you need to go to Australian or British Embassies.
Good pool and excellent breakfast

10/10

Exceptional

01 Dec 2018

Verified traveler

It was spacious and comfortable

10/10

Exceptional

23 Oct 2018

Verified traveler

A wonderful stay

Very pleasant stay in this hotel. Everything is perfect. Room is gorgeous with pool view, love the layout and it’s spacious. Afternoon tea is a delicious treat with various cakes and breakfast is even better.
What made it very special to me is that the staff paid attention to details and noticed my birthday on the day even though I didn’t mention anything upon check in. First they called my unit around 9pm and made sure I was in the room, and then viola they showed up in my door step and gave me the sweetest birthday cake I’ve ever had. Thank you so much to the staffs and I really had a wonderful and special stay in your hotel. I will most definitely return again in the future!!

Partner

10/10

Exceptional

18 Oct 2018

Dariah

Great Hotel Suite in Kuningan District

We really enjoyed our stay at this property. The room was spacious and had all the facilities that we needed. It was clean and the bedding was great. The rooms and corridors were nice and quiet. Breakfast was alright and the selection were varied. The staffs were nice and the check-in/out process was a breeze. The location was one of the best in the area as the Epiwalk mall is located right next to it and has many food outlets to choose from. There is also a hospital located 2 minutes away should you need medical assistance or consultation. Would definitely recommend to other visitors in the Kuningan area.

2/10

Poor

12 Oct 2018

yan

avoid it !

very poor bed, gym is probably the worst i have ever seen
AC was licking and making big noise during the night
had to ask the cleaner twice to re clean my room as it wasn't properly cleaned
staff wasn't helpful and gave me wrong information about the gym and location of my meetings.
very poor wifi
first and last time in this hotel

6/10

Pleasant

23 Sep 2018

Verified traveler

out dated and poor service
front desk staff are ok but the bar service is poor
Why charge extra for a coffee

10/10

Exceptional

22 Sep 2018

Verified traveler

Room is very spacious. Clean n new.

10/10

Exceptional

04 Sep 2018

Verified traveler

Great location, Friendly staff

Hotel is located far enough from the city centre to be away from the hustle of the city, but close enough to get to many places around the city. It's located near malls so access to meals and other amenities is easy. Staff are friendly and very helpful.

10/10

Exceptional

02 Sep 2018

John

Overall good hotel.

Good stay. Staff was excellent. Buffet breakfast was good. Bed was hard. A/C was quirky and difficult to control the 2 units.

10/10

Exceptional

28 Aug 2018

Verified traveler

location is excellent near to mall and restaurants and great customer service.

Partner

6/10

Pleasant

27 Jul 2018

tuan

Location location location - value for money

I stayed at the Grove Suites several years ago and it feels like a better hotel . The location suited my purposes as it is accessible from 3 roads, sits close by to good eateries and has a good mall 10 mins away .

I love it that some of the staff who were there before are still there now as that is a reflection of management .

The only negative though significant factor is the noise caused by the compressors of the air-conditioners which are badly positioned . For those in need of a quiet good night's rest , this is discomforting.

10/10

Exceptional

05 Jul 2018

Ken

good location near mall and eateries

8/10

Excellent

14 May 2018

Aina

A nice stay

It waa good. The room was ample, clean and well stacked with utensils and some cooking stuff. There’s a bunch of good restaurants literally next door that you could go through the connecting door from the hotel. Breakfast could’ve been better. The staff was a bit disorganized. Parking was good. Surrounding area is great!

Family

8/10

Excellent

27 Apr 2018

Verified traveler

Room and service is great, but breakfast food taste is not

Partner

8/10

Excellent

26 Mar 2018

Verified traveler

I stay at this hotel from 9 March until 24 March
I face a problem with AC at my room
I call maintenance 4 times to fix AC Temp which was always hot at bed area

10/10

Exceptional

21 Mar 2018

Verified traveler

Spacious, Friendly Staff, Ideal for Business Trips

Spent 2 nights here in the two-room-suite by myself. The room was clean and spacious. Breakfast was adequate. The staffs were very welcoming and friendly. The \"mini-gym\" was exactly as its name suggested, so don't expect much of it. I will definitely stay here again for my future business trips in Jakarta.

8/10

Excellent

16 Mar 2018

Edward

Value for money and a hidden pearl

Pros
- well maintained facilities
- clean and tidy
- the breakfast buffet is a big PLUS
- staffs are kind and helpful
- good location

Cons
- bad traffic (not a problem of the hotel)

I have stayed at Oakwood, JW Marriott, Ritz Carlton near this hotel. Those are clearly better, and they should be, because they are much more expensive to stay. For business trip, this hotel is much more than enough. Most things you need are already well ready. Very good value for money.

10/10

Exceptional

13 Feb 2018

Verified traveler

The Grove Suite is situated at kuningan area, accessible. I like the coziness of staying here, and have recommended friends and colleagues to stay here. They've also given positive feedback.

10/10

Exceptional

11 Dec 2017

Murray

Nice quiet area of Jakarta with many restaurants and supermarket adjacent to hotel in Epicenter. Nice hotel.

10/10

Exceptional

15 Sep 2017

Benjamin

OK hotel no minibar, good room very comforable

Hotel is ok but their is no minibar and room service is ok but they don't take a hotel room deposit so you can't order room service unless you pay each time you order.

10/10

Exceptional

27 Jul 2017

Patrick

Value Exceeded Expectation

The combination of marvelous staff, comfortable pleasing room and breakfast buffet impressed me.

8/10

Excellent

05 Jul 2017

Verified traveler

Hotel room was perfect. Hotel staffs are friendly and everything is nearby.

6/10

Pleasant

03 Jun 2017

David

Tired looking and mediocre service

Seems a little tired looking. View out of my room was dismal. Services were not up to expectations. Only good thing was the space of the room if you are into this kind of things.

10/10

Exceptional

30 May 2017

Verified traveler

Amazing Room and Location

Great choice considering location and the size and design of the room, unbeatable

10/10

Exceptional

29 May 2017

Karen

amazing hotel

amazing

10/10

Exceptional

12 May 2017

Peter

Superb

Loved. This place is fantastic - unless you've come for the shopping... Central to everything. Huge choice of local food within walking distance and a supermarket [Farmers Market] just a two minute walk. My only fault - the kitchenette is poorly equipped - but then - why cook - the local food is so reasonably priced. The room is massive - so be surprised.

6/10

Pleasant

10 May 2017

Art aficionado

Nice but out of the way

The hotel is fine and the staff are pleasant. Unfortunately, it is far from sights of interest. It takes a long time to get anywhere in Jakarta because of the traffic jams, and tourists probably want a more central hotel. The Grove is also tucked away on a little side street with poor signage, so difficult to find.

8/10

Excellent

28 Apr 2017

Thair

Good location

Good location,Big Room,
Breakfast need to improve

8/10

Excellent

20 Mar 2017

Dean P

Room was great, staff very helpful, location satisfactory

8/10

Excellent

04 Mar 2017

kelvin

Good location and nice environment around

Nice hotel and worth to stay again . Value for business trip . Just next to a nice restaurant

4/10

Poor

14 Feb 2017

Alex Tan

Nice location but not so nice room

Stayed there for couple of days during my business trip in Jakarta. The staffs are friendly and helpful. It is just next to cinema and Starbucks. However it is disappointing to find the room that is allocated to me is kind of weird shape. Toilet is not that up to the standard. Resturants and room service food are not tasty. Last thing, the traffic around that around can be horrible at times.

6/10

Pleasant

10 Feb 2017

alain

Not what I expected

More a business hotel, maybe nicely located, for a night or two was ok, breakfast is good, lot of conference groups

10/10

Exceptional

21 Jan 2017

Xiaoyang

Amazing room, great service.

Amazing room, great service. The window of my room faced roof-top air conditioning system, therefore it was a bit noisy during early morning.

10/10

Exceptional

17 Jan 2017

moz

Nice and clean hotel, staff friendly and helpful

Hotel situated in area where building work in progress or has been for some years. Don't thing any room will have a nice view. The rooms are very spacious and cleaned to a high standard. Taxi fares are cheap so easy to get anywhere in city at a low cost.

10/10

Exceptional

18 Dec 2016

Verified traveler

Awesome hotel

Stay was memorable one with splendid experience. Staff was polite and helpful. Room was spacious and super comfortable. Tip top cleanliness. Buffet breakfast was a wide spread.

Family

8/10

Excellent

15 Dec 2016

Verified traveler

Nice and Comfy Hotel

Overall was good but the my room is not yet ready when I check-in at 3:50 PM, it should have been ready by 2 PM.
Asked for extra bathrobe and LAN connection in the bookings but the items nowhere to be found when I checked in.
Room was spacious, food was good, kitchenette supply was adequate, but the view was not so good since there's construction all around the hotel.

Partner

8/10

Excellent

23 Nov 2016

A

Great and enjoyable stay

Had a short stay at this hotel and it was enjoyable and comfortable.

8/10

Excellent

22 Nov 2016

johnny c

A good hotel for the business traveller

It's a little tired but for 11 days it was like a home away from home. Great staff

10/10

Exceptional

21 Nov 2016

Maryjane Kathlyn

Value for money and highly recommended

Value for money, room size is bigger than most in Jakarta on that price level. Great interior. Location near malls, easy for watching movies and eating out. Variety for breakfast menu is good. Overall, satisfying experience.

Partner

8/10

Excellent

09 Nov 2016

Widjoyo

Like the suite room very much. Thanks hotels.com for this suit deal.

The wifi connection was a let down though. Signal reception on and off.

Also the AC was a bit noisy which cause my wife stay awake a whole night.

Location is very close, practically next door with Epicentrum mall.

Partner

8/10

Excellent

17 Oct 2016

Verified traveler

Good location. Friendly staff. Bit on the expensive side compared to other hotels nearby.

10/10

Exceptional

10 Oct 2016

Abdulwahab

Good hotel nice staff

Family

8/10

Excellent

15 Sep 2016

Eddy

Good location

The location is very good. Also the hotel is connected with a small mall which has a market, Starbucks and restaurants.

10/10

Exceptional

07 Sep 2016

hussain Ali

Quite good hotel , but they were late when they hand me the room

6/10

Pleasant

06 Sep 2016

Mehfooz Ali

Not so comfortable stay

Hotel is at the heart of town, easy if you are on a business trip. Else with horrific traffic of Jakarta, it's difficult to manoeuvre.
Lost indo currency 140k while leaving the wallet on the side table when came back after breakfast, obviously housekeeping make the room as i put the “clean my room” sign before leaving. Do not try the Spa, the quality of massage is not at all good. They charge you more with lesser time given for massage.
The bathroom spray was leaking and side of the bath tub was filled with water.

Family

10/10

Exceptional

28 Aug 2016

Beata M

A good night's sleep, good value for money.

Excellent room layout with a sitting area & TV separate from the bed area & another TV. Excellent bedding! It was a pleasure to sit & read on the bed, and sleep, too. Delicious apples as a welcome gift, ample free water bottles in the kitchen and bathroom. Kitchenette nice, but no waste basket near it (had to go to the bathroom to throw things out). Bathroom cleanliness was questionable, dust on the shelves opposite the toilet, bathrobes did not seem to be washed completely (belt had a large black spot on the end, as if mouldy) so this needs to be addressed by the management. Otherwise, good value for money.

Partner

10/10

Exceptional

31 Jul 2016

Woon Chin

Spaciousness

Comfortable and friendly service

Family

10/10

Exceptional

28 Jul 2016

Johnston

great stay

good and comfy

10/10

Exceptional

28 May 2016

Amin

An enjoyable bussinis trip

i enjoyed my stay very much. I did stay there before and will come back. Only the rate was increasing a bit too much..

10/10

Exceptional

29 Mar 2016

Sheikh Mad'hat

Good stay

It was a great stay. Room size was good. Room setting was excellent. Only need to improve on wifi.

8/10

Excellent

15 Mar 2016

Verified traveler

Good for business trips

Good for a business trip if you want a hotel that you can walk out and get good restaurants without heading into the traffic. Shopping center epicentrum good.Breakfast could be better. Limited choice. Stay for the location.

2/10

Poor

08 Mar 2016

Daniel

Stay ruined by bedbugs

I enjoyed my stay at the hotel, but my experience was ruined by bedbugs. I was away from home for only two nights and only stayed at the Grove Suites. At lunchtime on check-out day I noticed itchy red welts appearing on my hands, face, neck and chest. Within a few hours there were around 50 extremely itchy bites. A check of the internet revealed that these were without doubt bedbug bites. (Definitely not mosquito bites or anything similar). On my return home, I informed the hotel. They took the matter seriously, responded respectfully, and fumigated the room, but said they did not find bedbugs. I am reluctant to write a negative review, as my overall stay was positive. However, following my stay I itched for days and had to take considerable care cleaning my luggage and suitcase to ensure the bedbugs didn't make their way into my home.

10/10

Exceptional

06 Feb 2016

Verified traveler

Big beautiful room central location

I stayed at the hotel for 3 days. It was a distance from the lobby to check-in desk but fine. Enjoyed services, locations, breakfast. Did not have time for a swim but looked appealing. Traffic could be intimidating but that is JAkarta.

4/10

Poor

07 Jan 2016

Laurent

Dirty, unorganized and incompetent.

Recently completed hotel. Staff is plenty all around but mostly incapable. Condo towers still under construction next door. Lot of dust and grime. Our room windows were disgustingly filthy outside. Breakfast buffet was understocked with almost all items. Overflow from standard eating area was thrown into conference rooms. Lastly 590.000 rp extra charge for a rolling kid bed?????? Half the price of the room? Appalling..... Even with proof that std luxury hotel charge anywhere between 250.000 and 375.000 hotel manager wouldn't reduce the charge. AS A RESULT ITS OUR FIRST AND LAST EVER STAY THERE.

Family

10/10

Exceptional

09 Nov 2015

Ehsan

Great for a quick business trip

I was in Jakarta for a single night and this hotel didn't fail to disappoint. It is in one of the main business districts in the city, with easy access to the train station (20min cab ride).

Check in was quick and easy, and the room did not disappoint. Had all the amenities one would except from a business hotel and importantly the bed was comfortable.

Breakfast was good and check out was quick and easy as well!

10/10

Exceptional

26 Oct 2015

John

Spacious, clean suites with excellent service

I'm not a regular traveler to Jakarta and found this hotel suite online. From the moment that I walked in I was greeted by friendly and considerate service. They anticipated many of my needs, including delivering fruits & cookies and servicing my room without intruding.
The suites were spacious and clean, allowing me to work in the room when needed. The morning breakfast had great local dishes as well as Western foods. I would definitely recommend this hotel to friends and would not hesitate to come back.
The only warning is that it is not located in the central district and the Jakarta traffic is hideous. So, be sure to know what area you want to be before choosing.

10/10

Exceptional

25 Oct 2015

Mieke

great large room

great new hotel, very big rooms, good central location

8/10

Excellent

05 Oct 2015

Thomas

Business stay in Jakarta

The room was and bed were cozy. Price was reasonable. The TV is not HD but otherwise it was quite good facility for business trips. The traffic around the Kuningan area can be heavy and stressful during peak hours..

10/10

Exceptional

27 Sep 2015

Josh

As expected

The hotel reviews were very accurate and I was not disappointed.Fantastic suite room at a great price.

10/10

Exceptional

17 Sep 2015

Abdulmotti

grate hotel bad service

It was great but the hotel service is not that good they block you tube even I used it to listen music not to watch movies they have Oven but they don't have cooking tools they don't have garbage basket in the kitchen house keeping did not used vacuum until I raised a complain to the front disk break fast is limited no more choices no taxis parking out you have to arrange before you leave your room even though you will not fined any taxi

8/10

Excellent

01 Sep 2015

colin

Location

Great hotel. Just donate is poor for taxi drivers.

10/10

Exceptional

26 Aug 2015

Elaine

Convenient location, huge suites, great breakfast

Although we couldn't check in a lot earlier than 2pm (we arrived at 11am), the hotel quickly got us registered so we were able to check in quickly closer 1pm. The hotel is connected to a mall and a great supermarket so my husband and I had plenty of places to go have lunch before checking in. About a 10 min walk away is a great place for food - many options from Indian to Pizza Hut and McD. We also enjoyed the Bluegrass grill restaurant nearby with the most amazing steaks and drink selection. The included breakfast was a great deal and had many delicious options. The rooms were so comfortable and we just felt relaxed during our entire stay. This was our 2nd stay and we would definitely return again. It's a great deal for your money.

10/10

Exceptional

18 Aug 2015

Catherine

Wonderful stay at a new place

The hotel is a bit new so don't be surprised for uber drivers trying to find their way to it get lost. It's in a good part of town and there weren't many people during our stay despite it being a holiday. The pool is also enjoyable for kids. It has a shallow even depth of just 4 ft.
We love the layout of the room. And the kitchen was very useful. I just wish they had scissors.

Family

8/10

Excellent

14 Aug 2015

n punj

Excellent location

Very well situated near all places of interest. Very polite staff and good service.

8/10

Excellent

12 Aug 2015

Md Aizat

3rd visit and my place of choice in Jkt now especially if you do not need to go into CBD during the day. To me great location within 15000 rp taxi ride to malls.

Once again, biggest gripe was lack of a dustbin in the kitchenette area.

The Internet was top class.

Will remain my home in Jakarta.

10/10

Exceptional

05 Aug 2015

Verified traveler

It's beautiful room.
And reasonable price.
Thank you terima kashi.

4/10

Poor

04 Aug 2015

Sebastien

Looks nice but 3rd and last time... :(

So, this hotel looks overall nice with quite spacious room, great design, good location, correct prices.

But despite it was built recently, the construction quality is very weak. And the worst... AIR CON system is a pure disaster.
I've been sleeping there 3 times, as it looks nice as said, and prices are always attractive. But the Air Con units are really bad, all put in the ceiling, with the outside fans just beside the window close to the bed... which mean that if you put the living room and bedroom units on, there is a massive noise just 2m away from your head.
If you have a light sleep, stay away. I accommodate 3 times, won't be doing another one.

4/10

Poor

15 Jul 2015

Verified traveler

Lots of issues with the facilities. AC can't turn on. AC can't turn off. Have to move to another room late night due to AC issues. Elevator not working. No credit received for the inconvenience cause by these issues, even after asking.

Family