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The Ritz-Carlton Jakarta, Mega Kuningan

Jakarta · Indonesia

Jl. DR. Ide Anak Agung Gde Agung Kav. E11 no 1, 1View location

9.2/10Excellent640 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.4/109.4
Condition9.0/109.0
Location8.4/108.4
Neighborhood8.4/108.4
Value7.8/107.8
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Ritz-Carlton Jakarta, Mega Kuningan

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy international cuisine at Asia Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Jakarta? This hotel has 17222 square feet (1600 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

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With a stay at The Ritz-Carlton Jakarta, Mega Kuningan in Jakarta (Kuningan), you'll be within a 5-minute drive of Lotte Shopping Avenue and Setiabudi One. This family-friendly hotel is 2.2 mi (3.6 km) from Kota Kasablanka Mall and 2.6 mi (4.1 km) from Pacific Place.

Make yourself at home in one of the 318 air-conditioned rooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment.

Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Jakarta? This hotel has 17222 square feet (1600 square meters) of space consisting of a conference center and meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 17

Hotel policies

Car recommended Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • Pool access available from 6:00 AM to 9 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • A car is recommended for transportation to and from this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher
    • Property Registration Number 55110, 8120107971309
  • Minimal age
    17
  • Optional fees
    • Fee for buffet breakfast: approximately IDR 157300 per person
    • Airport shuttle fee: IDR 682000 per vehicle (one-way, maximum occupancy 4)
    • Valet parking fee: IDR 100000 per day
    • Rollaway bed fee: IDR 1000000.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Korean

    Malay

    Japanese

    English

    Chinese (Mandarin)

    Italian

    Indonesian

Nearby attractions

Golden Triangle 0.1 km / 0.1 mi
Ambassador Mall 0.9 km / 0.5 mi
Kuningan City Mall 0.9 km / 0.5 mi
Lotte Shopping Avenue 1 km / 0.6 mi
Pasar Festival 1.7 km / 1.1 mi
Soemantri Brodjonegoro Stadium 1.9 km / 1.1 mi
Epiwalk Rasuna Epicentrum 2.1 km / 1.3 mi
Setiabudi One 2.1 km / 1.3 mi
Kota Kasablanka Mall 2.3 km / 1.5 mi
Jakarta World Trade Center 2.6 km / 1.6 mi
Pacific Place 2.9 km / 1.8 mi
Kidzania 3 km / 1.9 mi
ASHTA District 8 3.5 km / 2.2 mi
Balai Sidang Jakarta Convention Center 3.8 km / 2.4 mi
FX Sudirman Mall 4.1 km / 2.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2005
  • Year of most recent renovation: 2007
  • Total number of rooms: 318
  • Number of floors (main building): 26
  • Single rooms: 281
  • Double rooms: 52
  • Junior suites: 33
  • Suites: 9
  • Villas: 2
  • Accessible rooms: 1
  • hotel
  • American Express
Show 75 more facilities & services
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Beach
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverageExtra charge
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Medical serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Newspaper stand
  • ShopExtra charge
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • GymExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Grill/BBQ
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ clubExtra charge
  • Game roomExtra charge
  • NightclubExtra charge
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Snacks
  • Table tennisExtra charge
  • Aerobics
  • Fitness
  • Billiards
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN GRANDTWIN • GRANDTWN.GD

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    TWIN GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA GRAND WITH VIEWSVILLA • GRAND WITH VIEWSVIL.GD-WV

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    VILLA GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CITY VIEW KING BEDJUNIOR SUITE • CITY VIEW KING BEDJSU.CV-KG

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    JUNIOR SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GRANDQUADRUPLE • GRANDQUA.GD-1

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    QUADRUPLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GD-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIERTWIN • PREMIERTWN.PE

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    TWIN PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO GRAND WITH VIEWSSTUDIO • GRAND WITH VIEWSSTU.GD-WV

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    STUDIO GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GRANDDouble or Twin • GRAND • 1 Bedroom • 63 m²DBT.GD
    Double or Twin GRANDPhoto unavailable1 photo

    The Ritz-Carlton Jakarta, Mega Kuningan

    Double or Twin GRAND

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    63 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GD

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Carpeted floors
    • Centrally regulated air conditioning
    • Safe
    • Shower
    • Bathtub
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB-1

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE NON SMOKINGJUNIOR SUITE • NON SMOKINGJSU.NM

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    JUNIOR SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE ONE BEDROOMJUNIOR SUITE • ONE BEDROOMJSU.B1

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    JUNIOR SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CLUB GRANDQUADRUPLE • CLUB GRANDQUA.CB-GD

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    QUADRUPLE CLUB GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLUB GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CB-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIORSTUDIO • SUPERIORSTU.SU

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    STUDIO SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB GRANDDOUBLE • CLUB GRANDDBL.CB-GD

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    DOUBLE CLUB GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA GRANDVILLA • GRANDVIL.GD-1

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    VILLA GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.GD-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO GRANDSTUDIO • GRANDSTU.GD-1

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    STUDIO GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.GD-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRANDDOUBLE • GRANDDBL.GD-2

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    DOUBLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLUBSINGLE • CLUBSGL.CB

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    SINGLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRAND WITH VIEWSDOUBLE • GRAND WITH VIEWSDBL.GD-WV

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    DOUBLE GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GRAND WITH VIEWSDouble or Twin • GRAND WITH VIEWSDBT.GD-WV

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    Double or Twin GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GRAND WITH VIEWSQUADRUPLE • GRAND WITH VIEWSQUA.GD-WV

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    QUADRUPLE GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRANDDOUBLE • GRANDDBL.GD-1

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    DOUBLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA CLUB GRANDVILLA • CLUB GRANDVIL.CB-GD

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    VILLA CLUB GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    CLUB GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.CB-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUB WITH VIEWSSUITE • CLUB WITH VIEWSSUI.CB-WV

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    SUITE CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GRANDSINGLE • GRANDSGL.GD

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    SINGLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUB GRANDTWIN • CLUB GRANDTWN.CB-GD

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    TWIN CLUB GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA ONE BEDROOMVILLA • ONE BEDROOMVIL.B1

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    VILLA ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    QUADRUPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH TERRACESUITE • WITH TERRACESUI.TR

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    SUITE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GRAND WITH VIEWSSINGLE • GRAND WITH VIEWSSGL.GD-WV

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    SINGLE GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GRANDDouble or Twin • GRANDDBT.GD-1

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    Double or Twin GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GD-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S-1

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUBDouble or Twin • CLUBDBT.CB

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    Double or Twin CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW ONE BEDROOMSUITE • CITY VIEW ONE BEDROOMSUI.B1-CV

    Photos are not available for this room type.

    The Ritz-Carlton Jakarta, Mega Kuningan

    SUITE CITY VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Ritz-Carlton Jakarta, Mega Kuningan

9.2
Excellent
640 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.0 /10
Location
8.4 /10
Neighborhood
8.4 /10
Value
7.8 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
Petra
Love it. Everything is perfect. I booked it for my mom’s 79th birthday. They delivered her a bottle of wine and fruits to the room. Thank you so much for making my mom 79th Birthday memorable. Highly recommended
Family_with_children
6/10
Pleasant
04 Jul 2026
Zunet
The steam room and sauna is very old and require urgent renovations, tiles in the steam are loose and dangerous. There also no anti-slip mats and therefore I slipped outside the steam room and hurt my foot, however they helped me and offered support.

Also require rubber slippers for the steam and sauna.

The bedroom was excellent and the service by staff was great!
Partner
10/10
Exceptional
31 May 2026
Karmila
Room were spacious..
Breakfast was great, so many choices. Even the staff offered us fresh made juices.
Staff were friendly and helpful

We came before check in and our room wasn't ready, so they told us to wait at level 26 at the club lounge. And they served us drinks and afternoon snacks, so delightful
Family
10/10
Exceptional
16 May 2026
Matt.
Great hotel, great location, great staff, great breakfast and food in general
Partner
10/10
Exceptional
22 Apr 2026
Erick
yes
2/10
Poor
03 Mar 2026
Kanara
Staff is rude. Beds were dirty with crumbs
Self
10/10
Exceptional
20 Feb 2026
rafael
Excellent service. Great eggs Benedict!! Friendly staff.
Partner
10/10
Exceptional
16 Feb 2026
George
Very high standards of hospitality, perfectly matches the proud name of Ritz-Carlton.
Business Partner
4/10
Poor
16 Feb 2026
Rudy
Old and not well kept
10/10
Exceptional
10 Feb 2026
Nurul
Amazing Service from The Ritz Carlton Hotel Jakarta

This is our first time stayed in 5 stars hotel. We stayed in this hotel from 7-9 February 2026. My husband booked the Grand Room Club.

At the entrance, everyone were so welcoming. At the receptionist, Pak Azriel who were handing my check-in. I also met Mbak Melanie who i talked on the phone before, to confirm about the check-in time. They were so helpful and pleasant.

We got the room at the 21th floor, plus acces in the Club Lounge at 26th floor. We got the opportunity to have 5 time meal which devided by: Afternoon Tea, Dinner, Cordials & Dessert, Lunch, and Breakfast. For breakfast, we could choose one between take in the 26th floor or Lobby at the Asian Restaurant.

The Club was very excellent! The Manager, Ibu Royana Rasjid, welcomed us always whenever we visited the Club! She was very kind and so helpful! We got some compliments, that was so delightful and copious! Thanks bu!

For the room, we got city view! It was amazing! Everything was so clean and clear. We didn't hear any noise even we face the city.

The pool was also clean and fine! It was in 5th floor. It was like in \"Bali vibes\" so natural and nice.

It such a very wonderful \"staycation\" in The Ritz-Carlton Hotel. Hope i got another chance to stay here.

So i can say that this hotel is very recommended 👍👍👍
Business_and_leisure Partner
10/10
Exceptional
11 Jan 2026
laode Abid zahran
It was amazing stay, great staff, specially Niko is always supportive in all my stays ❤️, food is wonderful and lounge team are super
6/10
Pleasant
08 Jan 2026
Suraphol
the service at the buffet is definately a disaster. the check in was 3 hours. the food was not very fresh. most of all the property and room are very dated like this was 30 years ago. the floor carpet is yellow and smelly. the room is very spacious. the caulking in the bathroom is black.
should not expect a 5 stars but 2 stars on food, customer service and builidning and room condition.
Leisure Family
8/10
Excellent
04 Dec 2025
paul
Clean rooms, friendly staff. Many of the guests are locals on staycations.
8/10
Excellent
02 Nov 2025
paul
Rooms clean large enough and good views
10/10
Exceptional
27 Oct 2025
Kathie
Staff were all very friendly & helpful
Leisure Partner
10/10
Exceptional
14 Oct 2025
Mazaharul
Amazing room and facilities. Staff was excellent, kind, and very helpful. Definitely recommend the spa suite.
Leisure Partner
10/10
Exceptional
22 Sep 2025
Zafar
The rooms were spacious and clean and facilities top notch. The pool and lounge services at Level 26 were great. Staff was very friendly and food was excellent.
Self
10/10
Exceptional
14 Sep 2025
Rina
Comfy beds, clean bathroom spacious room, excellent staff, good breakfast
Leisure Family
10/10
Exceptional
21 Jul 2025
Hamed
Great place
Business Friends
10/10
Exceptional
15 May 2025
derren
Old property in need of refurbishing but excellent customer service and great location. Highly recommended
Business Self
8/10
Excellent
17 Mar 2025
Vykundh
Good property. Staffs were courteous and helpful. Overall it was a pleasant stay
10/10
Exceptional
22 Feb 2025
Eric
Hotel is beautiful but most of all, the staff is absolutely wonderful. Melanie made our check in welcoming and walked us to our room which impressed me. All the employees made us feel welcome and comfortable.
Partner
10/10
Exceptional
01 Jan 2025
Daklala
Perfect
Leisure Partner
10/10
Exceptional
20 Nov 2024
Anuj

Great hotel to stay

A very good hotel with courteous, efficient and prompt service. One of the better 5 star hotels in Jakarta
Business
10/10
Exceptional
30 Sep 2024
JAMES

Great Hotel to Stay

Amazing staff
Self
10/10
Exceptional
05 Jul 2024
Henty
Its a great place with great hospitality
Leisure Family
2/10
Poor
20 Jun 2024
ALI

Outdated hotel

Very old hotel , furniture in bad condition, everything is out dated, not good value for money, search for other new hotels better
Business
10/10
Exceptional
08 Apr 2024
Michael
Outstanding service, beautiful and comfortable room, nice amendities. My new favorite hotel un Jakarta!
Business Self
10/10
Exceptional
07 Mar 2024
ALBA C.

Comfortable

My room was so comfortable and equiped for my business trip, with the coffe machine and water that I could concentrate in my job perfectly while preparing for my important meeting.
Business
8/10
Excellent
17 Feb 2024
Ler Lee
The checked in and out was a bit slow.
We arried 5 minutes before 3pm, yet the room was not ready until 3:45pm!! This was not a five star quality service!
Leisure Family
6/10
Pleasant
07 Jan 2024
Wan Yee

Disappointing experience

We were given a smoking room when we booked a non-smoking room. When we questioned the hotel reception, they insisted that it is a non-smoking room when it obviously smells like one and the house keeping staffs told us it is in fact a smoking floor/room. The hotel management insisted that non-smoking room is not available otherwise until we requested for a refund and miraculously there is a non-smoking room available for us. Wasted a lot of our time to check in.

Hotel room is clean but dated. Breakfast is average. Location is not very convenient from the airport train service. Stayed in 3 different hotels during our trip to Indonesia, unfortunately we have the worst experience at Ritz Carlton Mega Kuningan.
Partner
10/10
Exceptional
30 Dec 2023
suki
Awesome……
Leisure Partner
8/10
Excellent
02 Oct 2023
Sharif Haliza
Older hotel, a bit dated. Can do without the torns in the curtains.
Business_and_leisure Family
10/10
Exceptional
24 Sep 2023
Cidiço Masonga
Really nice views and every comfort you could want.
Leisure Partner
10/10
Exceptional
14 Sep 2023
Mohammed
I’d love to recommend others, such a nice and safe spot
Leisure Family_with_children
2/10
Poor
06 Jun 2023
Elizabeth
When I searched for hotels that provided transportation to and from the airport on Expedia, this hotel was listed at the top. I booked it solely for that reason to make travel easier. However, they made us pay for transportation to and from the airport which was over $80. How ridiculous as the hotel was quite expensive to begin with. I am very frustrated and will never book with this hotel again.
Leisure Self
10/10
Exceptional
24 Apr 2023
VIVIAN
beautifull
10/10
Exceptional
18 Nov 2022
Akin
Hotel is very nice and clean. Staff is so polite and helpful.
Business Friends
8/10
Excellent
27 Oct 2022
Boy
The hotel is good in good location, the problem is they put info in the lobby for brunch start at 10.30 but we we cam to have a brunch restaurant say that brunch start in 11.30 :( we were hungry and have to wait because of that :(
Leisure Family
10/10
Exceptional
09 Oct 2022
Brendan

Recommended!

A great hotel made even better by the superb staff that work tirelessly to service your every need. Excellent food, comfort and amenities. Well done to
Everyone involved in making our stay a thoroughly enjoyable experience.
Partner
10/10
Exceptional
18 Sep 2022
Alexander
The staff and service were top notch and impressive! From the chef, servers, assistant manager (Michelle) and director of F&B are made you feel like home. Definitely this hotel will be my first choice to stay in Jakarta.

Regards,
Alex Lumempouw
Business_and_leisure Family
10/10
Exceptional
27 Aug 2022
Maximilian
The whole team made me welcome and gave us outstanding service!

Best hotel in Jakarta
Business Self
10/10
Exceptional
26 Aug 2022
Avi
Excellent staff! Absolutely top notch service!
10/10
Exceptional
01 Jun 2022
Yuliany
Beautiful lobby, professional staff, excellent customer service from the door to Front Desk thru staff at restaurants and the club lounge. Very helpful on getting taxi.
Room is very spacious and clean.
Did not get a chance to visit the pool and spa on 5th Floor but heard that's the best place to relax; perhaps next visit.
Thank you
Business
10/10
Exceptional
18 Aug 2021
Maria

A perfect staycation

It was a very nice stay.
perfectly clean. Meal plans are perfectly balanced. we got some dessert and apperitif as well.
Room was cleaned and we were greeted nicely.
All the crews were very friendly
Friends_and_family Friends
8/10
Excellent
30 May 2021
Verified traveler
Very nice room, big & spacious. Good air conditioning, lots of channels on the tv. Lovely view from the hotel room. Only slight downfall was the speed of the room service, it was quite slow. But staff were lovely, friendly & welcoming
Leisure Partner
10/10
Exceptional
15 May 2021
Jinseok

Spacious room

The room was quite spacious. It was satisfactory.
Friends_and_family Family
2/10
Poor
30 Mar 2021
Steve

Dengue Mansion

Not good, pool was disgusting, not clean at all... left over food trays being left outside rooms for days without collection... unable to charge items to the room, they wanted payment on the spot!! And to my horror I discovered a huge swamp adjacent to the property.. ideal for Dengue!! See photo
Business
4/10
Poor
29 Mar 2021
Defi Efrat
I came
Partner
10/10
Exceptional
27 Feb 2021
Ricardo

Good option in Jakarta

The location was incredible, very close to many places and just walking distance from the Lotte Mall. We had a very with time, the service is good and the quality of the hotel is good too.
For sure an option to consider when we back to Jakarta.
Partner
10/10
Exceptional
17 Feb 2021
Stephen

Club is worth it

4th time going to this hotel mainly due to the club. The club is always worth the extra price. The service is superior as well.
Friends_and_family Family
10/10
Exceptional
11 Oct 2020
Ghani Putra Perdana
It was amazing stay. The staff was so nice and the food was excellent
Business
10/10
Exceptional
09 Aug 2020
Fred
Nice place, spacious rooms, good location and very well managed breakfast following Covid 19 protocol.
Business_and_leisure Family
10/10
Exceptional
23 Mar 2020
Sujin

Truly a 5 star hotel

Everything was amazing. Ritz Carlton is truly an international standard 5 star hotel. I enjoyed my stay very much! Thank you so much!
Friends_and_family Friends
10/10
Exceptional
10 Mar 2020
Verified traveler
Great Hotel, great staff and great location. I would definitely stay again.
Business Self
10/10
Exceptional
27 Feb 2020
Stephen

Club Lounge is great

The Club Lounge is worth a stay
Friends_and_family Family
10/10
Exceptional
24 Feb 2020
Verified traveler
Love how clean and good the services are provided by the staff in this hotel. The food is fantastic. The suites are affordable and fantastic
Business Self
10/10
Exceptional
03 Feb 2020
TravelHacker
Wow. Seriously, one of the most value hotels you can get. I got the Mayfair Suite for two nights with Club Lounge access. Meals were all free, and there was an included high tea. Every time I went in, anyone who I had interacted with addressed me by name. Service was top notch. The Club Lounge access is absolutely worth the extra cost.

The room itself was pristine, though since my room was on the 6th floor, it didn’t have the best view. The bathroom was incredibly spacious, and provided amenities made it so I was never missing anything. Housekeeping was also top notch — anytime I wanted to come back to my room to relax, it had been cleaned, with the bed made, but I never actually saw housekeeping. It was magical.

Incredible detail to service. Felt pampered. Will be staying again next time I visit.
Leisure Self
10/10
Exceptional
03 Feb 2020
Verified traveler

Excellent service.

I travel quite often and I was amazed by the excellent service provided by the whole team at the Ritz. Special Kudos to Wim at Reception, Jaya at Lobo, Reza and Aris (Sous Chef) at the Club Lounge. The staff were all very attentive and polite, making our stay all the more enjoyable.

The welcome drink was a nice touch.

The rooms were large and generally clean. The beds were big and comfortable and the toilet had 2 sinks which was a plus. We were travelling during Chinese New Year so the small plate of tangerines and chocolates was appreciated.

We tried the breakfast at Asia Restaurant and the spread was huge.

The only thing that requires a little more attention is the house keeping team. There was only one bath robe for my husband and I to share and it was removed the next day by housekeeping This was the same with the tissue box which they did not replenish even though there were only 2 sheets left in the box.

With regard to the facilities in the hotel - the gym was very well maintained and the fitness machines were plentiful and modern. The spa facilities on the other hand were dated and basic.

The hotel does provide a complimentary car service to nearby malls within a 5 minute distance which we liked a lot.

All in all, I would highly recommend this hotel.
Friends_and_family Family
10/10
Exceptional
17 Jan 2020
Verified traveler
Worthy of the 5 star status. Exceeded our expectations.
Room:
Spacious, well furnished, great city view, comfortable large beds (we had a double twin) all amenities like hair dryer iron & ironing board etc.
Decent quality shampoo & shower gel.
Towels were fluffy and smelled good.
Breakfast buffet:
Best breakfast buffet I have experienced, definitely worth the price, at least if you're hungry! Wide variety of quality food, both cold and hot. Omelettes made to order. Coffees teas and delicious smoothies can all be ordered from the table for free. Staff are very helpful.
Lobo restaurant:
The evening restaurant is also recommended, delicious high quality food at a reasonable price. The Onsen Uovo soup is my favourite, you'd pay twice as much for a starter of that quality in London. Worth a visit if you're not too full from the breakfast buffet!
Gym:
Much bigger and better stocked than I expected. Lots of equipment that you would find at a regular gym including bosu ball, exercise balls, aerobic steps. Not too busy. Includes a couple of studios with plenty of mirrors to check form. Towels and bottled water are already placed in treadmill.
Poolside:
Quiet and spacious pool area. No rush to reserve places with towels! Toha in particular was a very helpful and friendly member of staff, and even gave us free ginger tea and orange slices whilst we sat by the pool, which was fantastic. great place to relax for the afternoon.
Opulent lobby and well furnished throughout
Leisure Partner
6/10
Pleasant
24 Dec 2019
Verified traveler

Nothing special

I luckily got a special rate, which was cheaper than my usual accommodations.
The entrance is hard to reach on foot, the room was spacious, but nothing special and a bit old style, similar to Marriott's.
Long checkin process. Second service is annoying, had a nap and didn't hear the door bell, so they just entered the room.
Minibar totally overpriced.
Was a nice trial, but my first and last stay here.
Business
10/10
Exceptional
10 Dec 2019
Mark

Oasis of relaxation

Restful and luxurious stop between air travel
Erica was magnificent
Very personal attention
Partner
10/10
Exceptional
13 Nov 2019
CARLA
Excellent hotel !!!!
Friends_and_family Family
10/10
Exceptional
19 Oct 2019
CHI YEUNG

A nice and traditional grand hotel

Overall, the hotel is nice. Despite the condition is a bit old and not newly furnished, it is very spacious and with amazing services. The fitness centre is my favourite, with very comfy relaxation room. But nearby area lacks of convenient stores or other restaurants, the choice of catering can be improved.
8/10
Excellent
14 Oct 2019
Frank

Great value for money

We had the club lounge package and it was great value for money. The staff was amazing and helpful. Especially the club lounge evening staff.
Friends
8/10
Excellent
13 Oct 2019
Jay
Liked the friendliness of the staff and the hotel amenities. Special kudos to Johan and Risya.
Generally carpets throughout the hotel hadn’t been vacuumed for weeks. Also, although our room was on the 19th floor, there was still a lot of street noise especially the noise of the ac units from the building across the street.
Leisure Partner
10/10
Exceptional
05 Oct 2019
Verified traveler
Centrally located and with one of the most welcoming, friendly, and attentive hotel staff I have ever encountered!
Business Self
10/10
Exceptional
26 Sep 2019
Yolanda
My husband and I enjoyed our stay immensely. The special attention by your gracious concierge and greeters was exceptional.
Friends_and_family Family
10/10
Exceptional
21 Sep 2019
Verified traveler
Staff very professional. To name a couple chef Dena Lesmana and at the front desk
Leisure Friends
8/10
Excellent
14 Sep 2019
Verified traveler

Make buffet b'fast style more like a 5 stars

*Good and spacious room..very comfortable.
*Breakfast just alright..nothing special..we could say \"3 stars style buffet breakfast\".
*Lobby area looks dark and dated
Family
10/10
Exceptional
08 Sep 2019
Verified traveler
Good location
Business Self
10/10
Exceptional
04 Aug 2019
jien wei
The best I could ever ask for! Ritz has taken it to a whole new level when it comes to service. Strongly recommend their dining too
10/10
Exceptional
22 Jul 2019
Verified traveler
Everything from room to service is excellent!
6/10
Pleasant
14 Jul 2019
Gurbinder

Good Hotel but more expensive than deserved

This wasn’t my first stay in this hotel. However my low score rating is owing to bad experience of room keys, it took six times issue of room card keys to get it right. Another thing I didn’t like was, late purchase made me pay almost 1.7 times the regular prices and such a charge to regular customers is just uncalled for. Club food could be easily better specially people who are vegetarian.
6/10
Pleasant
13 Jul 2019
adnan

need to renew lots of things

Ritz price
2/10
Poor
10 Jul 2019
HK
Liked - well done up hotel. Housekeeping seemed to be on top of their game.

Did not like - I got locked out of my room 3 times. No cards worked, including master key cards used by concierge and hotel staff. No explanation offered and nothing to make up for the inconvenience. I was late for my dinner meeting because I had to wait for 30 minutes to get the door unlocked. Frustrating and a terrible experience.

Also, the mattresses are really old (you can feel the springs in them). My suggestion - if you are going to spend that much money, then stay somewhere else
Business Self
10/10
Exceptional
03 Jul 2019
Jenny

wonderful!

amazing service, and comfortable sleep and great amenities.
Friends
4/10
Poor
25 Jun 2019
Sir Hugh
Disappointing for a Ritz Carlton . The management focus seems to be on events rather than hospitality.
Partner
10/10
Exceptional
20 Jun 2019
Jordi
Wow! Amazing staff! From the front desk to the drivers and all the staff. We had an amazing experience, we liked how accommodating the staff was and how wonderfully they treated us, especially at the Asia restaurant for breakfast. We will definitely come back, as we enjoyed our stay. Highly recommend the spa services as well! Thank you.
Leisure Family
8/10
Excellent
30 May 2019
Verified traveler
Overall it was good.
Staff all very helpful.
Room could use little upgrade
Leisure Friends
10/10
Exceptional
08 May 2019
Verified traveler
The ritz Carlton Mega Kuningan is a beautiful and grandiose hotel. It has the facilities and amenities you would expect at any five star hotel. What truly makes this hotel unique is the staff and amazing service! From check in to check out the staff catered to our every whim and went way above and beyond normal service. Handwritten notes, complimentary desserts, and long talks with their delightful chefs and both lobo and Asia restaurants, all made our stay so much better. This is the only hotel I will visit in Jakarta from now on!
Business_and_leisure Family
10/10
Exceptional
02 May 2019
Verified traveler
the swimming pool a bit dirty and nobody tidy the pool.other things look nice
Leisure Friends
4/10
Poor
11 Apr 2019
Verified traveler

Dark, run down hotel. Not Ritz quality.

Old, run down facility. Nice people but very dark feeling. Carpet, walls are stained and scuffed. Obvious why it’s much lower price than other Ritz nearby. We stayed one night and left for the Four Seasons.
10/10
Exceptional
10 Apr 2019
Michael
The table at the dining area was wobbly and one of the staff l, namely Paris ensure that it was stablised before my guest and myself can be seated. Excellent touch and he should be highly commended for this.
10/10
Exceptional
03 Apr 2019
Verified traveler
Would give it 6 stars if possible. Everything first class
Business Self
10/10
Exceptional
31 Mar 2019
Gurbinder

Great Place to stay in South Jakarta

Hotel furniture is bit dated though still in good shape. Otherwise nothing is short of excellent
8/10
Excellent
26 Feb 2019
Verified traveler
The Room size & suite and the Ritz service. However the premises were undergoing some sort renovations and the rooms seemed to need to be refresh
Business Self
10/10
Exceptional
25 Feb 2019
Rongphet
Exceptional!!

I stayed 1 night at this hotel during my transit and everything is AMEZING, especially club benefit.

Strongly recommend for everyone.
Leisure Self
10/10
Exceptional
24 Feb 2019
Verified traveler
I was not then not happy about the hotel not having or offering an airport shuttle, but they more then made up for that once we arrived at the property. Staff was amazing and went out of their way at assist and make our stay amazing. Price was great, very clean and just an amazing staff.
10/10
Exceptional
22 Feb 2019
Verified traveler
Great staff, reception and concierge. We like Lobo staff too. Lots of love from these people to us. Thanks!
Leisure Partner
10/10
Exceptional
07 Feb 2019
Hayder
excellent customer service and very friendly and helpful staff
10/10
Exceptional
27 Jan 2019
Roida
Very clean hotel. Service is outstanding. I’m an Indonesian woman living abroad for longer than 20 years. When I am in Indonesia I’m looking for real Indonesian food. As for breakfast and dinner. I’ll be looking for jamu to drink. When I was there they didn’t have jamu during breakfast. When the manager asked me if I still missed anything I told him that it would be great to have jamu. He went up to the kitchen, get me the different tastes I’d like, came back and gave it to me. Very great service! Thank you
10/10
Exceptional
24 Dec 2018
Verified traveler
Consistent good service, staff are always willing to help. Breakfast and club floor food was delicious!
10/10
Exceptional
24 Dec 2018
Aditya

good option in Jakarta for business travel

nicely located in the heart of the city and reasonably priced for business travel
10/10
Exceptional
08 Dec 2018
mr david

Just brill

Just brill from start to finish food excellent room excellent staff over and above I was staying in studio suit just brill highly recommend which includes al your meals
Partner
10/10
Exceptional
03 Dec 2018
Mel
It was our first stay the Ritz in JKT and it was a lovely experience. Beginning from the hospital staff making sure a few days in advance that our needs were met and planning sweet surprises after finding out more abt the purpose of our stay. I would like to thank in particular, Intan, for being a wonderful hotel guest relations staff, and prompt responses. Overall, everyone at the Ritz were very professional, polite and made for a pleasant stay. :)
8/10
Excellent
02 Dec 2018
Franky Pratama

An Okay Stay

The hotel room was very clean, which I liked. The only issue, small one though, that there's bad smell coming out from the shower area drainage after we used the shower. I also noticed that the tub was not cleaned again during the cleaning time. Did not make noise to the hotel that time as we stayed for short while only. Bed was comfortable, firm yet comfortable. The bed size was huge. The hotel room was very big. The only thing that I would loved more is if the lighting could be brighter. We ordered room service for dinner and breakfast, and they came in pretty fast. Food was good. Only feedback if they can take into consideration is, that if the glasses were wrapped for cover, then it should also be the same for crackers. I did not know how long the crackers were left open and thinking of the dirt/dust/someone sneezes on it kind of turned me off. Ordered with free parking, and was given a form at reception to sign and filled in the car plate number and ensured that it will be in the system, so the the car will not be charged automatically based on the plate number. But driver was asked for our room number in order to entitle for the free parking even though the car plate number was already registered (supposedly the day before). Small issue as the parking fee was not that much, but such an inconvenience and so much for system. The hotel staff were all polite.
Family
10/10
Exceptional
27 Nov 2018
Verified traveler

Ideal Staycation or Vacation

lovely big rooms, great service and great food
Partner
10/10
Exceptional
18 Nov 2018
Siama
One of the best hotels I have stayed in for a while. Beautiful rooms. The staff are super friendly making your stay even more pleasant, look forward to staying there again :)
4/10
Poor
28 Oct 2018
Rudi
the towel smelly and colour not for 5 star hotel, the room carpet and wall dirty,,
Partner

Location & surroundings

The Ritz-Carlton Jakarta, Mega Kuningan
Jl. DR. Ide Anak Agung Gde Agung Kav. E11 no 1, 1, Jakarta, Indonesia

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The Ritz-Carlton Jakarta, Mega Kuningan

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