Sari Pacific Jakarta

Indonesia , Jakarta
JAKARTA, Jalan M.H.Thamrin No 6, Kebon Sirih, 9 18
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50 reviews shown

8/10

Excellent

02 Nov 2025

KATCHOUNY

WE TOOK A LOOK AT THE BREAKFAST, I DIDN'T FIND IT VERY VARIED.
VERY BEAUTIFUL FUTURISTIC HOTEL, SMALL NIGHTCLUB AND ESPECIALLY THE HEIGHT OF THE FLOORS (83rd FLOOR) WHICH IS DIFFICULT FOR THOSE WHO CAN'T STAND HEIGHTS.

Business Partner

8/10

Excellent

31 Jul 2025

Taehee

Kind staffs and safety are good.

Business Self

10/10

Exceptional

23 May 2025

Julie

Excellent service. For example i was due to check in at 3pm but arrived a lot earlier then that so after a short wait they let me check in early.

The food is excellent. The breakfast buffet has an abundant variety of both delicious local dishes and western.
Really good location too.

Leisure

10/10

Exceptional

01 May 2025

Julian

New interior!

Hotel was recently renovated so everything was new and in good condition. Location is fine with the Sarinah mall about 50 m away. There is a mosque nearby though and the morning call to prayer could be a wake up call for some.

Business

10/10

Exceptional

16 Apr 2025

AI LIAN

Friendly warm staff

Friends_and_family Friends

10/10

Exceptional

26 Feb 2025

MARIO

Nice

10/10

Exceptional

21 Feb 2025

Choon Hou

Friendly staff

Business

8/10

Excellent

27 Jan 2025

Masud

Good place

Business Self

6/10

Pleasant

26 Jan 2025

Masud

It is average

Business Self

10/10

Exceptional

17 Nov 2024

Klaus

The staff is very friendly and trying to be helpful all the time.

10/10

Exceptional

21 Aug 2024

Ceacilia

I arrived four hours ahead of schedule for check-in. Without asking, the front desk agent gave me the room that was available. Furthermore, my childhood friends and I had a small get-together at Delicatessen Cafe; they adore the atmosphere and the caliber of the food and beverages.
As a law abiding citizen, I simply cannot stand your X-ray equipment and metal detector, though. I recognize that you must do what you must do.

Leisure Family

10/10

Exceptional

25 Apr 2024

Munkhjargal

I really enjoyed my stay in here

Business Friends

10/10

Exceptional

20 Feb 2024

Pinhowinata

this is one of the oldest hotel in Jakarta, they are still under renovation for some parts of hotel but grand deluxe room and lobby are refurbished and nice. service is wxcellent, location is excellent, my room is new refurbished. I'm happy to stay here, wouldnt mind to stay here again

Leisure Partner

10/10

Exceptional

05 Jan 2024

Fazil

Good location
Good breakfast

10/10

Exceptional

27 Nov 2023

Ten Wee Siong

My second stay at Sari Pacifc within a month. Still work in progress and undergoing refurbishment. But back here because of my pleasant stay last month. As usual, received a warm welcome by the staff there with their broadest smiles. Special mention to Mr Gusti who greeted us at the front desk and took all efforts to make our stay warm and pleasant. Even gave us a warm send off when we left for home.
Definitely a return stay for my next business trip.

Business Partner

8/10

Excellent

29 Oct 2023

Ten Wee Siong

Stayed here on a biz trip. Hotel is under some major upgrading works so the lobby is not aesthetically at its best. Do expect noise during the day. Food needs some serious improvement though the spread is decent. But you can hardly find any more pleasant hotel staff anywhere. Hotel receptionist Ria was very warm and welcoming as were the Guest Relations team Sindy, Trie and Stefany who also did an awesome job at welcoming guests. Lovely touch with a personalized welcome message that was painstakingly crafted on the room mirror. Special mention to Cahya who was so accommodating when I needed to use the meeting room at the private lounge. Was asked regularly by all staff who waited on me on how to improve the hotel. They appear to be genuine in improving their standards. Especially evident through their Service Manager Eko who even walked me to my ride back to the airport.

Business Partner

8/10

Excellent

31 Jul 2023

charu

The hotel was great for me as I was travelling with my female friends and we felt very safe on the property. The staff was very amiable. Although we did face some issues with amenities such as the shower water only running cold, the staff were quick to resolve the issues for us. This hotel is great for travellers seeking safety and convenience as it is within walking distance of many malls and restaurants. Would definitely come again

Leisure Friends

10/10

Exceptional

08 May 2023

Nicholas

Mostly good but bathroom design is poor.

Leisure Partner

6/10

Pleasant

18 Jan 2023

San

Old, renovation still in progress.

Leisure Family

6/10

Pleasant

24 Sep 2022

catharina

I got old unrenovated room. It doesn’t feel comfortable. I know they are currently renovating. Service is superb , very friendly staff.

Leisure Self

2/10

Poor

11 Mar 2022

chris

NOT HAPPY

The Shitiest stay I had at this hotel the food is tasteless the food is never the same ingredients the service is slow and the airconditioning in the room is appalling rooms hot especially for the Westerners and must keep the curtains closed to have some sort of cool environment overall not good and will never stay there again. I have a Motorbike in Jakarta and i could not park my motorbike on the premisses of the hotel as a guest i had to park of site but if you drive a car you can park on the premisses. How does that work.

Business

8/10

Excellent

21 Feb 2022

Ari

Good and clean room but need improvement for resto

Legendary hotel at the central business and government in JL Thamrin.
Hotel made a good maintaining of their facility however some of old looking facility are still looking clearly nearby the walking pedestrian from parking lot to lobby.
my hotel room look like just renovated with gorgeous looking but some of the wallpaper are out of the glue.
Basically room and ramp from lift are okay.
The restaurant menu and display are too simple and giving a not good looking as a famous hotel, this need a serious improvement

Friends_and_family Family

6/10

Pleasant

13 Nov 2019

Verified traveler

Got served Non Veg Nachos with Beef to Veg person

The worst experience I had during my stay was when I ordered Vegetarian food and I was served Nachos with Beef. And the hotel wasn't even willing to compensate which was dissapointing.

Business

10/10

Exceptional

16 Oct 2019

Verified traveler

All the staffs are cooperative and helpful.Location of the hotel are good
and very convenient to go shopping and dining.

Business Self

10/10

Exceptional

06 Oct 2019

Bob

Very friendly and helpful staff
A big shock that alcohol is at outrageous prices. A bottle of a simple wine
US$ 110.--
If Indonesia likes to see tourists they should do something about this.
I love a glass of wile with my meal but this stops me to ever visit Jakarta again.

Partner

10/10

Exceptional

18 Sep 2019

Verified traveler

The staffs are friendly and cooperative. The hotel are near to
shopping and food mall.

The rooms its nice and clean but the toilets need to be upgrade.

Business Self

8/10

Excellent

13 Sep 2019

Verified traveler

The location is very convenient, close to everythings

Business_and_leisure Self

8/10

Excellent

08 Sep 2019

Peng Hock

Comments

Well the stay I would say it ok the Hotel now is under renovation so very noisy during the day time.
the standard room very old need to be upgraded

The business center has been stop for renovation but I think u need to have a tempoary Business center for the guest who need to use it

Business

8/10

Excellent

26 Jul 2019

Verified traveler

Nothing specific to add. Good location fo business

Business_and_leisure Self

10/10

Exceptional

01 May 2019

Tom

Excellent location within waking to restaurants and shopping, 15 minute walk to Grand Indonesia shopping mall. Staff friendly and helpful. Rooms clean, quiet, comfortable. Buffet style breakfast varied and tasty. Good choice, I would stay there again.

Leisure Friends

8/10

Excellent

14 Apr 2019

BudiTjahjono

The location and staff are really excellent. The building is rather old. However, it provides with the atmosphere of an old good time memory, when the hotel was one of the best in Jakarta.

Leisure Partner

8/10

Excellent

06 Apr 2019

Verified traveler

It was good center of city and all are good and nice

Business

8/10

Excellent

07 Jan 2019

Jahling

Good. Polite and efficient

8/10

Excellent

26 Dec 2018

Noorali

Old but nice. Great location

Hotel is good. Quite old but definitely does not have a depressive feeling. Plus points for swimming area.

However, the TOP thing about the hotel is the location. Right next to Sarinah and walkable access to grand Indonesia / SKY, etc.

10/10

Exceptional

25 Oct 2018

Donna

Room was deluxe but quite dated. Overall a great hotel with fantastic service.

8/10

Excellent

26 Sep 2018

John

Convenient hotel in the heart of Jakarta business district.

6/10

Pleasant

20 Sep 2018

Verified traveler

Lack of maintenance in the bathroom
Look super olld

4/10

Poor

10 Sep 2018

Nikhil

Good Hotel gone Bad

The hotel management has changed and they are trying to improve in certain areas. However the overall experience still struggles to meet with that of a busy traveller. The rooms are old, stink and bathroom fittings are in horrible state. Much worse is the condition when the hotel is running to full capacity the service also falls down dramatically. Overall, its not a recommended place anymore after having stayed her repeatedly for the last 7 years.

6/10

Pleasant

12 Aug 2018

JennyPek

Hotel Room

As rated 5 stars hotel, was disappointing in term the room are old, shower tap not function.

8/10

Excellent

14 Jul 2018

Michael

Old property rooms in need of total renewal but bed breakfast wifi all ok so good for the price

10/10

Exceptional

26 Jun 2018

Verified traveler

Amazing

You guys should try it! Their pool is as deep as 3m+ so cool.. Thanks Expedia for giving me affordable price , now i had an amazing experience staying at the 5 star hotel !

8/10

Excellent

19 Jun 2018

Verified traveler

I stay in pasific room and love it. Because room comfortable for my family.

6/10

Pleasant

16 Jun 2018

Dayana

AC was not working properly, we need move to other room but toilet door need to be fix. The rest is fine

Family

2/10

Poor

17 May 2018

mohd

Old hotel

We accidentally left behind our toiletries set and a small bag in the hotel room upon check out. We only realised the missing items when reach home
Called the hotel on the same day about to enquires about the items
The lady mentioned she is going to check & revert; till today no response from the hotel
Disappointed!

4/10

Poor

11 Apr 2018

wei

Poor

Really lack of maintainese

6/10

Pleasant

11 Feb 2026

HORNG YIH

Under renovation. However good hospitality of the crew.

Business

6/10

Pleasant

22 May 2025

KENJI

良かったです。

Leisure Partner

6/10

Pleasant

04 Dec 2024

TOMOKO

The electrical wiring looked dirty. The shower tap was loose. I couldn't read the QR code on the room service menu, and the phone was answered lazily by someone who didn't seem to speak much English. The concierge didn't even use a map to tell me where to go, and just explained that it was close by and I could walk there. Not a very polite impression.

Leisure Self

10/10

Exceptional

20 Oct 2024

TAKAAKI

いつも利用させてもらっています。

Business Self

10/10

Exceptional

27 May 2024

Fumiko

I have stayed at this hotel more than twenty times.
The most important for us travelers is not the facility, but the hotel staff. The facility of this hotel is excellent, but what they can be proud of is their staff and their services.
Some inconveniences may occur as they are human and also we guests are human as well. However, their follow-up s are always timely and perfect, that is why I love this hotel.

Business