Name: Holiday Inn Express Jakarta Wahid Hasyim
Address: Jl. KH. Wahid Hasyim, 123, Jakarta, 10240, ID

8/10

Excellent

28 Jul 2026

Ahmad

I have been few hotels in Jakarta, every hotel so far has a Qibla/ prayer direction sticker on roof for new visitors! I was disappointed not to see one in this hotel.

6/10

Pleasant

18 Jun 2026

Puay Sim

Courteous staff. Breakfast buffet could be better. Location not ideal.

Friends_and_family Friends

10/10

Exceptional

15 May 2026

michael

The breakfasts at Holiday Inn in Singapore and Kuala Lumpor were better, but the one in Jakarta was ok-ish. A little more variety would be nice. All in all it was a pleasant stay though.

Partner

10/10

Exceptional

18 Apr 2026

Velkrishna

Good

Self

8/10

Excellent

18 Mar 2026

anastasia

Air condition in my room did not work twice. Took half hours each time to have it fix.the room get very hot without ac and ventilation. I asked if i can have extra free time for extention staying in the room. So i lost about 1 hr with no air condition in the room and got 30 mins free staying in the room for suffering from the heat and the dust while the ac got fixed.Not so generous.i paid the same price for extention and get 30mins free.my flight back is near mid night that is the reason for extending my stay for few hours. Breakfast was ok too. Hotel is Close to Sarinah. Good area to walk along thamrin for exercise

Self

10/10

Exceptional

22 Jan 2026

Adnan

Staff were very nice and property's location was great.

Leisure Self

10/10

Exceptional

16 Jan 2026

Razif

Good location

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Mazahir

Super location for getting around, fantastic staff who were friendly and helpful at all times. The room is as described and the breakfasts are incredibly good so long as you enjoy Indonesian food. When it comes to value for money, I cannot fault the Holiday Inn Express.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Zahharen

Friendly staff, room all neat & tidy good location.

Self

6/10

Pleasant

30 Oct 2025

Kenan

Room condition was bad

Business

10/10

Exceptional

20 Oct 2025

Sandra

A very large variety of Indonesian and occidentale breakfast. The massage was good and nice that it was in the room...
Very good location for center of Jakarta.

10/10

Exceptional

27 Sep 2025

Nazaruddin

Thank you very much for having us!
Everything was great.

Leisure Partner

2/10

Poor

01 Sep 2025

Jonas

I stay in this hotel for 2 nights. The breakfast was not really good as I expected. The working chair was too old, dirty, and broken. I called front desk 5 times to ask for replacement, and nobody picked up the phone. Won’t return to this hotel.

Business_and_leisure Family

8/10

Excellent

22 Aug 2025

Anas

Room carpet was spotted and not clean

Business_and_leisure Self

10/10

Exceptional

15 Aug 2025

Arkadi

Great service

2/10

Poor

13 Jul 2025

Felix

I was placed in room 308 which I am disturbed by the loud speaker prayer. Couldnt sleep properly.

Business

10/10

Exceptional

10 Jul 2025

Roxana

great location, superb service

Leisure Friends

6/10

Pleasant

15 May 2025

Sai

Location great.

Business Self

10/10

Exceptional

24 Apr 2025

Louella

The staff are very friendly and helpful. The location is convenient for shopping and dining, sightseeing, and taking the public transportation. The breakfasts have really good selection of local specialties. Improvements are needed in the detailed cleaning and also the maintenance of the room facilities.

Leisure Partner

10/10

Exceptional

24 Apr 2025

Haji Jufri

Easy to ascess to shopping mall n transportation.Staff are friendly n always smile.

Leisure Partner

10/10

Exceptional

18 Apr 2025

Ivan

Great stay for while in Jakarta

Leisure Partner

10/10

Exceptional

23 Jan 2025

Md Masud Ul

It’s a nice property and very convenient for shopping and transportation

Partner

10/10

Exceptional

07 Jan 2025

Lidya

Terima kasih, mungkin breakfast nya boleh lebih ditingkatkan lagi ya kualitasnya. Selebihnya sudah ok

Leisure Self

8/10

Excellent

02 Jan 2025

Celine

Very central & well priced!

Business Self

8/10

Excellent

21 Dec 2024

Verified traveler

Mid-range hotel near Grand Indonesia Shopping Mall

It is a mid-range hotel. A long distance from the Old Town (Batavia) and Chinatown bit then a bike taxi will get you there. About 30 minutes walk from Istiqlal Mosque and the main Cathedral. It is next door to The Harvest which is a great bakery. Only 10 minutes walk from Grand Indonesia shopping mall.
The breakfast food options are not great.
Housekeeping were excellent

Self

10/10

Exceptional

24 Nov 2024

Divina

Exceptional

Pleasant and relaxing stay. Breakfast was satisfying. Excellent staff! Helpful guards!

Friends_and_family Family

10/10

Exceptional

19 Nov 2024

Mohammad Adil

Nice clean hotel in centre of Jakarta easy access for surrounding

4/10

Poor

14 Nov 2024

Verified traveler

朝食は遅くに行くと全く残っていないし、補充されない。
忙しい時に行くと、いつのまに席が他人に取られている事が2日間続いた1人で行く時は要注意。
現地支払いだが、支払っていないと予約が勝手にキャンセルされていた。また、次の予約の支払いもフロントで求められる。

Business

4/10

Poor

09 Nov 2024

Verified traveler

施設は古い、上物は綺麗だがカビ、サビは至る所にある。
コインランドリーがあるとの事で選んだが、機械が汚く、洗剤の補充もないなど利用する気にならず。
おすすめはしない

Business

2/10

Poor

05 Nov 2024

Mehreen

We had a horrible experience checking into the property. Check in time is at 2pm and we checked in at 3pm. After we Checked in we were told to wait 15 minutes as our room is not ready. After 20 minutes we go back to the front desk and we were told to wait another half hour because our room was still not ready. This was extremely frustrating as are stay in Jakarta was only for 1 day and we wanted to fresh up in our room to start the day but because our room was not ready for us it delayed our whole schedule. Also, when we finally got our room we had to call room service as the sheets and comforter was dirty. I would not recommend this hotel to anyone.

Leisure Partner

10/10

Exceptional

04 Nov 2024

Sai

The staff are excellent. They went beyond their duty to make stay comfortable

Self

10/10

Exceptional

04 Nov 2024

ANIL

Excellent

10/10

Exceptional

20 Oct 2024

Norio

Stay here to feel jakarta like your hometown

Perfect place to stay with convenient access to public transport and 24 hour open restaurants

Self

10/10

Exceptional

22 Sep 2024

Norio

Stay here if you use public transport

Location good because we can go to the bus stop in 3 minutes. Some restaurants are open for 24 hours on the street, so there are lots to do after midnight.

Self

8/10

Excellent

02 Aug 2024

Sai

The breakfast seemed to be getting worse. Coffee machine requires constant waiting.

Business Family

8/10

Excellent

17 Jul 2024

David

Great stay, bad amenities

Leisure Self

2/10

Poor

19 Jun 2024

Suleyman

Staff rude not very helpful , don’t have a good command of the English language , better off talking to a brick wall

Leisure Self

8/10

Excellent

24 May 2024

Silvie

Excellent

Leisure Family

8/10

Excellent

27 Apr 2024

yoke lai

Near to bus stop

Leisure Friends

10/10

Exceptional

19 Apr 2024

Lydia

Very nice

4/10

Poor

03 Apr 2024

Sartono

Located on the side of a very busy and small street. Room was small but OK. STAINS are everywhere on the carpet! The bathroom door built in weird angle. The handwashing sink was not working (drain the dirty water) well too.
Referigerator is NOT working at all. Reported, got replacement, and still did the same. Not cold at all.

Foods were fine but not exciting and either too salty or no taste at all. On the 3dr day I stayed there, coffee was the last to serve! I was waiting since I came till I have to go back to my room, i just saw the coffee still being prepared (not ready).

Self laundry had to wait your turn to buy the specific coins! They only have several coins available! You just need 2 coins everytime you do your laundry.

The dryer is NOT working properly. The clothes were damp, not drying completely, even i tried for 90 mins.
So I had to redo my laundry somewhere else!
Uncomfortable for staying longer than 2 nights.

Leisure Family

8/10

Excellent

04 Mar 2024

Nelcy P

I did not expect. This is high end location. Neat, clean with Country's President residence, various high end consulates. museums, National Monument is a notable landmark. Istiqlal Mosque and Jakarta Cathedral Church. Use can hire taxis or tuk-tuks (rickshaws) or scooters. Metro station half a block away and bus service in front of hotel. Evening the roadside food stalls open up most popular is Indonesian Satay. To get to speak to local in English is big hindrance otherwise like all Asians pleasant folks. Happy stay & travel

Leisure Self

10/10

Exceptional

23 Feb 2024

MARCOS

Close to Plaza Indonesia and attractions

10/10

Exceptional

31 Jan 2024

Jani

Clean, friendly staff and great location

Leisure Partner

10/10

Exceptional

29 Jan 2024

Mark

Breakfast buffet

Leisure Partner

10/10

Exceptional

26 Jan 2024

WITOLD

Very nice hotel that is easily accessible by the airport train and local mrt subway.

Leisure Self

10/10

Exceptional

25 Jan 2024

David

Remarkable place

8/10

Excellent

11 Jan 2024

Maximilian

Pretty nice hotel, but rooms are very small, and very noisy when they face the street. I would recommend getting room facing inside the building.

Wifi is very slow, I hope they can fix that.

Leisure Partner

8/10

Excellent

02 Jan 2024

Robert

Room is big and clean. Breakfast was good with many varieties of food

Leisure Family

10/10

Exceptional

07 Dec 2023

Bill

It's a fine place to stay. Breakfast was varied (I'm mainly just a coffee guy) but I tried a few small bites of many things. Staff were very nice.

Leisure Self

8/10

Excellent

30 Nov 2023

Sai

Very central to all you need. Walking distance to food street and shopping Malls. McDonalds and Burger King, Starbucks all walk in 5 mins.
Property very clean and safe.

Business Self

8/10

Excellent

29 Nov 2023

Henry

Breakfast is good and custodian and front service also courteous and friendly .only the room view is not convenient.

10/10

Exceptional

26 Nov 2023

Hor

Consider very good with this price range. Breakfast also very good and surprise me if compare to the price we paid

Business_and_leisure Partner

10/10

Exceptional

22 Nov 2023

Edwin

Good Hotel and staff.

Business_and_leisure Self

6/10

Pleasant

10 Nov 2023

Verified traveler

It form’s look like the pictures.
The view of my room was terrible!
Breakfast was very basic
Location is good
Friendly people

Self

8/10

Excellent

10 Nov 2023

john

Good place to stay!!

Nice place to stay, delicious breakfast provided every morning. Good food in the surrounding area. Staff friendly and helpful. Waking distance to MRT and bus station.

The hotel needs to better maintain dryer in laundry room

Partner

10/10

Exceptional

27 Oct 2023

Whitney

We would totally stay there again, great location, in the center of everything. Great price and excellent facilities

Business Partner

10/10

Exceptional

26 Oct 2023

Michael

Very clean room and good options for breakfast buffet in the morning, close to malls

Leisure Self

10/10

Exceptional

30 Sep 2023

Ibrahim

Excellent customer service

10/10

Exceptional

30 Sep 2023

Sai

You can walk to all kinds of Malls. Food street is also 5 min walk. You can also take aTrans Jakarta bus to Kota or Block M Mall.
In between you can also vsist the China town or other Malls.

Business Self

6/10

Pleasant

26 Sep 2023

Verified traveler

The hotel is due maintenance

The hotel is due maintenance, dirty stained carpet, dirty and stained bathroom, ants, old towels thin & ripped, thank God bed sheet is clean. AC wasn't cold due to dirty filter, at midnight maintenance guy came and washed the filter in our bathroom and room is cold after. This should be scheduled regularly without interrupting guest stay.

Partner

8/10

Excellent

09 Sep 2023

Yahya

Location is great

Overall everything was good but my room was on level 3 without any view . Just a big wall behind my unopenable window .

Business

10/10

Exceptional

23 Aug 2023

Edwin

Good hotel

8/10

Excellent

13 Aug 2023

KIAT SIA

Convenient location with wide variety of food choices

10/10

Exceptional

09 Aug 2023

Dita

Nice staffs, great foods, and close by tourism places.

Leisure Partner

8/10

Excellent

06 Aug 2023

kim kheng william

All ok

Business Partner

8/10

Excellent

02 Aug 2023

Rajiv

Overall it was a nice experience staying at this hotel. The room was comfy, good breakfast, great staff.
The hotel is located in the heart of Jakarta and several malls, dining, and shopping options are within walking distance.

Business_and_leisure Self

6/10

Pleasant

31 Jul 2023

Irene

They had self service laundry for IRD 75,000. However it took us 2 days to be able to use the service. Once we were able to wash our clothes, it took us 3 try to dry them. Even then I had to hang some of them to dry.

Leisure Family

6/10

Pleasant

03 Jul 2023

Hassan

The hotel is decent for a brief visit, but the rooms and the food choices are not very impressive. The hotel entrance is often crowded with cars, which makes it hard to enter or exit. The location is convenient, as it is close to Grand Indonesia shopping mall.

Leisure Family_with_children

2/10

Poor

01 Jul 2023

Jason

The reason for the poor rating was the check in. We specifically booked a non-smoking room but the young woman at the check-in desk stated that because we had booked a ‘flexible’ room, this meant it could be either smoking or non-smoking. We said non-smoking. The woman said that only smoking rooms were available. We said no, we booked a non-smoking room and this is what we wanted. She nodded and got on the walkie-talkie thing. She told us to wait. 20 mins later she said our room was ready. We arrived at the second floor to be confronted with the unmistakable smell of stale smoke. It was overpowering. Our room was filled with recently-dispensed air freshener but it couldn’t hide the awful stench. Then we spotted the ashtray on the table. Then we found a dirty sock beside the bed. Welcome to the Holiday Inn! More like Welcome to Hell.

Leisure Partner

8/10

Excellent

17 Jun 2023

Verified traveler

WORTH THE MONEY

Such a convenient place to stay with full facilities and nice environment , walking distance to Sarinah Mall & Pasar Tanah Abang .

Friends_and_family Friends

10/10

Exceptional

09 Jun 2023

Sai

This property is located perfect for anyone that prefers convenience. All you need is within walking distance. Plaza Indonesia is behind you with easy walking in 8-10 mins.Then there is Sarinah Plaza , almost next to hotel, walking within 3-5 mins. Of course, there is food street-Saban St. full of eateries and coffee shops. within 5 mins , there must be 10 corner stores, including Alpha Mart, Circle K, Indomart, plenty to choose.

Business Self

10/10

Exceptional

05 May 2023

Matthew

Great hotel!

Highly recommend staying here! Stayed here for a long trip in Jakarta. Comfortable rooms, very friendly service and hospitality, clean rooms, tasty breakfast with lots of options, and quick room service. No complaints! The gym had all the basic and necessary equipment (dumbbells, treadmills, bench, TV, A/C, water station), it was not busy as I guess not many people want to workout on vacation. Used the self-laundry service, but one of the machine was broken so they sent their mechanics to help. Overall great hotel and close walking distance to Sarinah Mall!

Friends_and_family Family

8/10

Excellent

27 Feb 2023

Alim

Breakfast was amazingly good.

Leisure Partner

10/10

Exceptional

24 Feb 2023

justin

Nice location
Variety of choices for breakfast buffet
They need new coffee machine
because coffee is not good

Leisure

8/10

Excellent

23 Feb 2023

MELITA

Stay was good. Best and sheets were clean.. laundry service was a big plus.
Staff at reception were very freindly and helpful. Location was pretty good.
Lots of good restaurant to choose from.

Partner

8/10

Excellent

31 Jan 2023

Helly

Everyone very friendly,the bathromm was dirty and very small,you can’t use the laundry,I left my backpack and they hold it for me very honest

Partner

2/10

Poor

12 Jan 2023

Song

Terrible Stay.

The stay in this hotel was terrible from the beginning to the end. First of all, they made a bid deal about paying the hotel with US dollars. At first, they accepted it and then, they kept changing their words and asking for more money simply because of the condition of the US dollars.

At the end of the stay, the whole building has no water. There was brown water everywhere in the toilet. They did not do anything to help the guests but made us use a toilet at the lobby. The hotel did not even compensate us at all.

Partner

4/10

Poor

13 Dec 2022

Won Taek

They offered a smoking room instead of a non-smoking one regardless of my preferences.

Business

10/10

Exceptional

21 Sep 2022

Fatma

They didn't give enough towels only one towel available, always asking for one more towels, no small towels, no microwave other than that is fine

Leisure Family

8/10

Excellent

29 Jun 2022

KIAT SIA

The shower walls had mold stains which need to be removed. Carpet in room also needs a thorough shampooing to remove stains

10/10

Exceptional

06 Jun 2022

Janjira

Everything is good

Leisure Self

8/10

Excellent

23 May 2022

Ali

My wife and I stayed four nights. Our expectations were reasonably met and had no specific issue. Good walking access to many places. Nice and clean with very good staff.

8/10

Excellent

09 Mar 2020

Verified traveler

Location was good... near to MCD and sarinah mall...

Friends_and_family Family

10/10

Exceptional

31 Jan 2020

Verified traveler

Nice hotel. Not pretentious, well located, and with the best staff that you can imagine. Always ready to help, friendly, and above all, concern with the needs of the guests. Dont think twice: this is a place to stay in Jakarta!!!

Business Self

8/10

Excellent

25 Jan 2020

Verified traveler

Overall it was good, some cleaning issues like stain on carpet or towels can be better. AC maintenance -especially filter changing- should be evaluated.

Business Self

6/10

Pleasant

03 Jan 2020

Nitin

My travel to Jakarta

The staffs are amazingly helpful and the location is very good. The hotel overall is just ok, nothing great and s bit outdated.
Unfortunately the amenities was very limited.

Self

10/10

Exceptional

30 Dec 2019

Verified traveler

All things perform very well when stay at this hotel except drinking water, please return to use drinking water in a bottle same with the previous.

Thank you.

Business

10/10

Exceptional

21 Dec 2019

SMM1977

Good location and easy for public transport

Leisure Family_with_children

10/10

Exceptional

04 Dec 2019

Verified traveler

Perfect central location value for money

Very good central location, easy access to everything with good breakfast.

Self

8/10

Excellent

03 Dec 2019

ATAN

Amazing

Good

Friends_and_family Family

8/10

Excellent

30 Nov 2019

Verified traveler

Central location pleasing staff

Good central location with nice staff and close to public transport

Business Self

8/10

Excellent

24 Nov 2019

James

the hotel is at good location closer to the center of old City. Walkable to shops and restaurants nearby. Nice bed.

8/10

Excellent

09 Sep 2019

Mohamed

Good stay if you wanna be in The Central area, it’s easy to get connected

Leisure Family

10/10

Exceptional

15 May 2019

Abineshwaran

Express for less. Recommended!

Room is nice, plush bed. Decent breakfast spread. The laundromat is a definite plus. And location is the star. Walking distance to Sarinah mall and Sabang street.

6/10

Pleasant

07 May 2019

Anna

Nice and comfy room. Breakfast was good and friendly staff.

Leisure Partner

2/10

Poor

04 May 2019

Verified traveler

Avoid this hotel

I did not enjoy staying here at all. The breakfast was not great, staff were not that friendly, and room was not soundproof. I had very poor sleep while I was here and did not feel rested while I was conducting business. I would pay to not stay at this place again.

8/10

Excellent

20 Apr 2019

Verified traveler

The location and the interior of the hotel

Leisure Partner

2/10

Poor

31 Mar 2019

Verified traveler

Frequent stayer of this hotel.. I left things in this hotel several times and never once were they recovered.. I thought perhaps I did lose it on the way to airport.

for the last trip.. I deliberately left my spare phone and charger cable in the shelf.. guess what.. I called the next day and they said no one saw it..

The face towels are brownish and the towels often come with oil or cigarette odor... One of their soft pillows smelled of someone's feet..

Business Self

8/10

Excellent

25 Mar 2019

ZulRahim

Great location. Nearby mall, Tanah Abang, the main attractions.

Leisure Family