Name: Mercure Jakarta Sabang
Address: Jl H Agus Salim No 11 Gambir Jakarta Pusat, 11-13, Jakarta, 10110, ID

8/10

Excellent

23 Jul 2026

Alan

Great location, restaurant / breakfast very good, amenities lacking

8/10

Excellent

28 Jun 2026

Shirley

The staff are friendly and helpful

Friends

6/10

Pleasant

23 Jun 2026

Astrid

Bfast spread was lacking in choices, and the staff didn't replenish or refill the food asap, so they left the bowls empty in almost every food stall. I stayed for 4 days, on my last day, I found life cockroach in the food counter (broke a hygiene rule) and notified the staff. Well hope my reviews help to improve

Family_with_children

10/10

Exceptional

13 Jun 2026

Siti Nurhanis

The location was 5min away by car to Gambir station and 5min walk from an Alfamart.

Convenient area if you need to get to Gambir train station in the morning.

There’s a shoo called Tektek Cina that is 5min walk to the left of the hotel that is DELICIOUS!

Friends_and_family Friends

10/10

Exceptional

01 Feb 2026

Sameh

A great reception from the start, staff super friendly and helpful. The room was well preented, spacious and clean. The room had armchair for resting, nothing worse than a room without a chair/lounge after a long day of sightseeing. The buffet breakfast had great options for local and western tastes alike. Overall a fantastic stay in a great location.

Self

10/10

Exceptional

10 Dec 2025

Jason

One of the best hotels and breakfast Ive had. Really great service, nice room and good location. Good value for money.

Partner

10/10

Exceptional

30 Nov 2025

woojin

It was very nice experience staying in the property. It was clean and quiet spacious.

I like the property but the location was a bit off from the convenient stores.

Partner

10/10

Exceptional

22 Sep 2025

Gary

Good stay

10/10

Exceptional

09 Sep 2025

Andrew

Spacious rooms

Leisure Self

10/10

Exceptional

12 Aug 2025

Cecilia

The staff are so accommodating.

10/10

Exceptional

14 Apr 2025

Yigit

Very modern and clean hotel right in the centre of Jakarta. The staff were polite and helpful. The only con would be the small swimming pool. I recommend it to first timers like myself who want to explore the city centre.

Leisure Self

10/10

Exceptional

28 Feb 2025

Noel

GREAT Place center Jakarta

Great location, close to tourist location, very friendly staff, great amenities

Partner

8/10

Excellent

23 Nov 2024

Ryan

Traffic is difficult in Jakarta but taxis knew where to go. Reasonable location. Room was clean, bed a little hard, stale smell of smoke everywhere despite being a non smoking room, overall not a bad place to stay

Business Self

10/10

Exceptional

20 Aug 2024

Mark

Lovely, friendly hotel.

Friendly welcome which continued throughout our stay. Comfy room, excellent breakfast area (included). All staff were professional but with a friendly manner. Good choice of hotel for an excellent price.

Friends_and_family Family

8/10

Excellent

05 Aug 2024

Michael

Отель хороший, чистый уютный приветливый . Но Джакарта «город контрастов»

10/10

Exceptional

04 Aug 2024

Hamid

Great place to stay

The place is safe and close to everything. The food is great and the staffs are extremely nice...

Friends_and_family Family

10/10

Exceptional

24 Jun 2024

NI KOMANG

Sangat senang tinggal disni

Business Self

8/10

Excellent

28 Apr 2024

nathalie

Good all around

Friends_and_family Friends

2/10

Poor

25 Feb 2024

Meidy Yennita

Terrible !! Very bad experiences..frm one to another. Start frm cek in up to cek out. Never stay in this hotel ever

Leisure Partner

10/10

Exceptional

13 Jan 2024

Stephen

Great service

Leisure Self

10/10

Exceptional

03 Nov 2023

BERKAN

Location.

Business_and_leisure Self

6/10

Pleasant

28 Sep 2023

Jeremy

Needs improvement

Not so good. Ants on my bed, side table and kettle.
Water overflow at shower area, water takes a long time to flow into drain 😓

Business

8/10

Excellent

03 Sep 2023

Jeremy

It was clean.
Breakfast selection wasn’t great, needs improvement

Business

10/10

Exceptional

07 Jul 2023

Fiona

Good hotel near train station

Best breakfast we’ve had since being in Indonesia. The air con wasn’t working but they came and fixed it straight away.

Partner

8/10

Excellent

30 Jun 2023

David Wallace

Good location but some minor hiccups

I arrived very late because of a long flight delay. However the staff member who checked me in was quite friendly. However they neglected to take a deposit on the room so every time I wanted to pay for something in the hotel they would demand I pay immediately. This was actually the hotel's mistake, not mine, and I remember this happening the last time I stayed in 2019. Also the staff need better training in English. My key card stopped functioning twice in the first 48 hours. Despite this being the primarly issue, the reception desk staff member kept inquiring as to whether I wanted the room cleaned. Better training is needed here as well.

Business

10/10

Exceptional

24 Jun 2023

steve

A amazing well run and managed property. We had bussiness at US embassy which was a couple blocks away so a easy walk . Its near the National Monument park and national museum. Also walking distance to resturants and grocery stores.

Business Partner

2/10

Poor

12 Mar 2023

KAI YIN SAMUEL

Asked for a queit room but reception put me facing the main road and next to the storage. Loud noises on a Sunday at 8am from upstairs which I asked for them to check but it took them an hour. Safe wasn’t working and phone cord was broken. Could have been a good stay but unfortunately it was not with all these issues

Business_and_leisure Partner

8/10

Excellent

01 May 2021

pang seng

Good

Good

Business

10/10

Exceptional

01 Apr 2021

pang seng

Good service

Clean and good service

Business

8/10

Excellent

26 Jan 2020

Verified traveler

The room is lovely. Coffee/tea/sugar packets stained and old. Minibar fridge didn't work. Otherwis, lovely, modern room. Great shower but bad smell coming from the drain.

Friends_and_family Family

10/10

Exceptional

13 Nov 2019

Rangga Z

Nice hotel

Nice hotel and always stay here if i come to jakarta

Friends_and_family Friends

8/10

Excellent

15 Sep 2019

Irene

Good but not the best

Good but nit the best

Friends

10/10

Exceptional

18 Aug 2019

HG

Beautifully decorated, comfortable and clean. Good location great staff.

Leisure Self

10/10

Exceptional

08 May 2019

Lee

This is a clean, modern hotel that caters to business as well as pleasure travel in Jakarta. The location is excellent for walking to prime sites and ease of access to all parts of the city. The staff in particular are extremely friendly and work hard to ensure your stay is enjoyable. Special mention to Hayati, Sisil, Dinar, Aby, and Mr. Darmadi. I will be returning. Thank you all so much.

Friends_and_family Family

6/10

Pleasant

15 Mar 2019

sebastian

Need to be ugraded

Bit old n noisy..

8/10

Excellent

02 Feb 2019

Seong Wai

Hotel at good location and nice rooms.

It was good. Hotel room is big, clean and comfortable.

8/10

Excellent

24 Jan 2019

Lokadjaja

Recommended hotel in the center of Jakarta

Nice hotel located in perfect area for culinary but not for the room

Family

6/10

Pleasant

22 Jan 2019

MIYA

The room checked in was a 1 floor and when I open the curtain, I could see the persons hanging out there. It would be better to assign lady to upper floor.

10/10

Exceptional

14 Oct 2018

Vincent Ka Ho

Clean and good service

10/10

Exceptional

14 Sep 2018

Verified traveler

Average

Good Hotel
However room size but small
Internet good
Breakfast good with local and continental options
Localality Businesses are a nothing much around

8/10

Excellent

12 Jun 2018

J M

Mercure

Modern comfortable hotel, very good service. breakfast was good.
The rooms very clean and the bed very comfortable.

6/10

Pleasant

20 Feb 2018

johnny

Food

Just be more careful when you are have beakfast. My wife experience consecutively 2 time in a role having food issue. Was having breakfast in the hotel and when my wife bring back some cake to the table I notice one pcs of cake has fugus on it after the first incident whle she was eating her bread with jam , nearly swallowed a pcs of glass believe a chip glass from the jam bottle.
On our last night no thought the manage are very oppologic with the incident we have our diner in the hotel and the manage decided to compliment the bill for us. Unfortunately the diner also have an issue we found a strand of hair in the food which we are really upset we didn't make any complaint about it and didn't finish the food and went to bed.

10/10

Exceptional

16 Feb 2018

Verified traveler

Convenient location
Well managed
Reasonably price

10/10

Exceptional

02 Feb 2018

BARRY

Check In without problemsems

Easy check-in. Pickup at airport was great, this is recommended since the airport is 45 -90 minutes away depending on traffic Breakfast needs to meet more of the tastes of Westerners.

8/10

Excellent

23 Jan 2018

Philip

Good rest and great food

Nice hotel to rest after a day of meetings. Great food served at hotel as well as the famous Sabang food area of restaurants, cafes and street food just a stone throw away.

8/10

Excellent

10 Jan 2018

Maximus

Very nice staff, very well located.

If you like food, this is the hotel to choose as it's near a lot of restaurants, hipster cafes and street food. Special thanks to Mutia and Tiara that made our stay even more incredible.

8/10

Excellent

04 Dec 2017

Jasen

Jakarta calm

Great little spot

6/10

Pleasant

19 Sep 2017

Verified traveler

Service is great. Hotel bathroom got ants and smell. Lift has a toilet fragrance smell... Wifi is very unstable. Otherwise is a very good hotel to stay with the price.

10/10

Exceptional

25 Jul 2017

Jean-Frederic

Great place in Jakarta

Really friendly and helpful staff. Room are really clean and hotel well maintain. Great area. Close to touristic attraction.

Partner

6/10

Pleasant

25 Jul 2017

Simla

Hotel is clean and new but breakfast not international and beach not good

Partner

8/10

Excellent

14 May 2017

Hubertus

Short trip to Jakarta

The hotel is clean and staff are friendly. The restaurant is a good value for the quality. The breakfast was fine. The room was nice and clean. The pool is less desired like being in a fish bowl. The hotel location is fine. Walked around the monument and walking distance to chills restaurant which was vary good.

Partner

6/10

Pleasant

02 May 2017

Juan

Good location

It is a good hotel. Very good located. Facilities looks ok. kind of new. They could improve some stuffs like having a bigger TV or better pillows, considering that there is not view to anywhere.

The staff was not helpful at all. Not helpful if you are a tourist. One of the staff instead of help guide us to an scam.

Breakfast is just ok. If you have the opportunity to save some money for that do it. You could get better options outside.

Jakarta is a ok city not sure if I would go back. This hotel experience gave me more an idea that maybe that city is very difficult even to enjoy it.

8/10

Excellent

23 Apr 2017

Angely

Good

Strategic area n near with culinary

10/10

Exceptional

17 Feb 2017

Chia

Love it as always!

10/10

Exceptional

13 Feb 2017

Donald

Good choicr

Attentive staff, good breakfast

Family

10/10

Exceptional

30 Jan 2017

Matthew

Good hotel

Good hotel close to the Trans Jakarta Busway.

Partner

8/10

Excellent

15 Jan 2017

David

At first i didnt really like the hotel but as time went on my experience improved.
The friendliness of the staff grew as my familiarity with the staff grew, only after a few days several of the staff had remembered my name.

My one compliant was the lack of storage (wardrobe) in the room, even though i stayed there for one week i was always living out of my suitcase and never felt at home because i couldn't unpack properly

The hotel was clean, good central location, taxis always available outside.

8/10

Excellent

26 Dec 2016

colony

A pleasant stay

Friendly and knowledgable staffs . Location is good .

10/10

Exceptional

07 Dec 2016

Jacob

Excellent Service!!!

Great as usual and service was also VERY good though this time round, the bedsheets were slight stained with what seemed like blood. I always stay in this hotel for Jakarta.

Partner

8/10

Excellent

23 Oct 2016

Verified traveler

Great Location!

Spacious room. I got the most basic one. Gym was small with 2 x threadmills, 1 x cross trainer, 1 x stationery bike, weights and a machine which you can do some shoulder press, chest press, quadriceps area etc. Breakfast spread was small but sufficient. Great location! Only less than 5 mins stroll to National Monument (Monas). Once there, you can walk to Gambir Railway Station, Juana Transjakarta bus stop, Bank Indonesia Transjakarta bus stop, Istiqal Mosque, Kereja Kathedral (Catholic Church) etc. If you arrive at night, I say just take the taxi from Gambir Railway Station. It should cost you around 40,000 rupiah (no meter). If you arrive during the day, a taxi ride should be around 20,000 rupiah by the meter. The National Monument is a very big square so to travel from one side to another by vehicle takes more time as compared to walking.

10/10

Exceptional

19 Oct 2016

Erin

Close to MONAS

Extremely comfortable hotel room, about one hour from airport, but hotel staff can arrange a taxi no problem.

8/10

Excellent

20 Sep 2016

FENG CHUN

Comfy Mercure

Good stay at Mercure. The room service was yummy and had a very comfortable stay. Only downside is that I had two dirty pillows and a hammering sound next door in the next morning.

8/10

Excellent

16 Sep 2016

Ivan

Friendly staff, clean hotel, value for money.

Hotel attendants were friendly. Facilities wise, air con was too cold. If swimming pool was at a more secure place rather than at the front lobby, it would be much better.

Family

8/10

Excellent

16 Sep 2016

warrrn

Nice and clean and well priced.

Only stayed a night but was very happy with the room.

6/10

Pleasant

11 Sep 2016

Suhinto

Breakfast

Breakfast is Very awful.

Family

10/10

Exceptional

27 Aug 2016

Pj

Hotel Mercure Sabang

My stay at Hotel Mercure Sabang was splendid.What captured me most is the friendly staff, always with a smile and ready to assist you.They made me feel at home.They gave me the 5star feeling. Kudos!!!

8/10

Excellent

23 Jul 2016

Verified traveler

Good clean nice hotel

8/10

Excellent

16 Jul 2016

Verified traveler

The only real problem with this hotel is that the have a crazy rule that they don't take US Dollars for payment! Otherwise a good hotel.

8/10

Excellent

07 Jul 2016

Rendy

Great breakfast

Very slow check in.

Partner

10/10

Exceptional

16 May 2016

stephanie

Great hotel and location

Great business hotel with charming staff...met high Western standards and was one of the nicest hotels I stayed at during my month of travelling in Indonesia. Is within walking distance to the Indonesia National Museum which is definitely worth a visit if you're interested in the arts and culture of Indonesia's many ethnic groups.

10/10

Exceptional

09 May 2016

Jeffrey

Nice, new hotel

A nice, new hotel. It was clean and the room was an alright size. I couldn't figure out how to turn off a light though so I had to unplug it. The shower also stank of sewage for about 10 seconds each time I turned the water on. Other than that, it was great. Food and shops were just down the street and it was is a good location.

10/10

Exceptional

27 Apr 2016

Verified traveler

People working in the hotel are really sympathetic and provide good services

Family

10/10

Exceptional

24 Mar 2016

Verified traveler

Overall good..

10/10

Exceptional

26 Feb 2016

Arvind

Excellent Business Hotel in Central Jakarta

Loved my stay at Mercure - exceeded my expectations!

8/10

Excellent

16 Feb 2016

Jasen

Great hospitality staff were always on hand but never overbearing and it had a eelaxed friendly efficient vibe

6/10

Pleasant

06 Feb 2016

MICHAEL

A mixed stay

My stay at this hotel was ok. It was a great location for walking to the nearby slights. I stayed here a few days after the recent terrorist bombings and creepy people on the street kept asking me where I came from I usually ignored them or lied to protect myself. The hotel staff was fairly friendly but had trouble understanding me. When trying to eat in the dinning area there were tons and tons of mosquitoes and I was eating inside. The a/c worked too well and made me sick.

8/10

Excellent

14 Jan 2016

Verified traveler

Nice friendly staffs; but bathroom has a bit of sewer smells, Wifi not working on my mobile which is inconvenient and aircon in room not working well and have to tell technician 2 time over 2 days before they look into it seriously.

10/10

Exceptional

01 Jan 2016

Siti Fatimah

Awesome Holiday I'm Mercure Sabang.

Love this hotel.it's in the middle of the city.
Walking distance to the National Monument(Monas),Bajaj outside hotel=convenience for short distance journey and it's cheaper than taxing taxi.Indonesian are friendly.

Family

6/10

Pleasant

09 Nov 2015

Verified traveler

decent quality hotel

good hotel, near the centre. decent standard, relatively new.

if you do not want people looking into your room from the swimming pool area do not take floor 1 :)

10/10

Exceptional

12 Aug 2015

Doreen

Good for business trip

Overall comfortable stay for a business trip.

8/10

Excellent

15 May 2015

Nicolas

Mercure for business

Short business stay. Needed a clean comfortable room, and got it. Restaurant and staff are awesome.

10/10

Exceptional

12 May 2015

Marc

Great find

Four of us spent the weekend in Jakarta and we were all impressed by Mercure Jakarta Sabang hotel: the price, the room size (though we plumped for the largest room), the cleanliness of the hotel and the location. It's not necessarily the best location compared to many 5* hotels but it's convenient and easy to get blue bird taxis. If any of us returned to Jakarta I doubt we'd think twice before going back to this hotel.

Family

8/10

Excellent

04 May 2015

TAE YOUNG

great

It doesn't matter other things
staffs was best of best.
small hotel, great staff.

4/10

Poor

02 Apr 2015

Walter

Good location. Small room. Excellent staff

Check in was fine. Staff was very efficient.
Room is small and tight. Will try the gym next time. Most important factor - location

8/10

Excellent

29 Mar 2015

Mascielo

Good Overall, Clean and Friendly

Good stay, good staff. Clean and worthy of comfort.
The location is also good, just watch yourself at night.

8/10

Excellent

27 Mar 2015

TAE YOUNG

good and recommendation.

Very good everything.
only problem is neighborhood.
but it is pretty coverd because good price, kind staff and clean conditions.

8/10

Excellent

20 Mar 2015

Verified traveler

Comfortable stay.

Was there for a short business trip with ; of my colleagues. Excellent hotel, excellent location, good service. However, the only minor problem encountered was that the staff at the reception was very slow. It took her more than 45 mins to k us in and another 30 mins to check us out.

10/10

Exceptional

14 Mar 2015

Verified traveler

Very nice and clean. Close to every where.

Very nice place to stay close to Jalan Thamrin, Sarinah and Jalan Sabang ( very famous with night food market along Jalan Agus Salim )
The Security very nice and very helpful. Reception very helpful. Its was nice place to stay. I will be back again.
The negative from this place only swimming pool . Very small and next to restaurant and while you in swimming pool people can see you through the reception.

6/10

Pleasant

08 Mar 2015

Ariadi

fair hotel

Fair new Hotel, locationwise nearby the amenities, famous foodstall area (Sabang) and connection to major train station (Gambir), where the airport bus also stopped. The receptionist is ok. When entering the room itself, it's clean and good arranged, but rather having humid smell. Having unluck not to taste the breakfast, because need to catch early flight and cannot move forward. The breakfast itself begins on 06.00-09.00.

8/10

Excellent

18 Feb 2015

Wilfred

good choice for lodging in Jakarta

Lovely stay. Strong showers and comfort bed.

8/10

Excellent

21 Jan 2015

Neo

Nice and Clean Hotel

I have been travelling a lot and this hotel have comfortable bed.