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Grand Hyatt Jakarta

Jakarta · Indonesia

Jl. M.H. Thamrin Kav 28-30, 28-30View location

9.2/10Excellent513 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.0/109.0
Location9.8/109.8
Neighborhood9.2/109.2
Value7.0/107.0
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Grand Hyatt Jakarta

Grand Hyatt Jakarta welcomes discerning professionals and sophisticated trendsetters to experience timeless Indonesian elegance through moments of celebrations and well-appointed rooms, with convenient access to the city’s most prominent addresses.

The National Monument, the National Museum, the Presidential Palace and the Istiqlal Mosque are all within easy reach of the hotel. Jakarta's Soekarno-Hatta International Airport is just a 45-minute drive away.

Set amidst lush Balinese gardens guests can enjoy a refreshing swim in the pool, enjoy an energetic game of tennis or relax in the hot tub. The hotel is currently undergoing a renovation. Intermittent noise disturbances may occur from 9:00 AM – 5:00 PM, Monday – Sunday.

Durian and pets are not permitted at the hotel.

Read more about this hotelShow less

With a stay at Grand Hyatt Jakarta, you'll be centrally located in Jakarta, steps from Bundaran HI and Plaza Indonesia. This luxury hotel is 0.3 mi (0.5 km) from Grand Indonesia and 0.6 mi (0.9 km) from Thamrin City Shopping Mall.

Make yourself at home in one of the 415 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.

Conveniences include phones, as well as safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Jakarta? This hotel has 7556 square feet (702 square meters) of space consisting of conference space and meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

EarthCheck Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 55110, 9120106322655
  • Optional fees
    • Fee for buffet breakfast: approximately USD 18 per person
    • Airport shuttle fee: USD 590000 per vehicle (one-way, maximum occupancy 4)
    • Covered valet parking fee: USD 15 per day
    • Rollaway bed fee: USD 31.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Indonesian

Nearby attractions

Bundaran HI 0.2 km / 0.1 mi
Plaza Indonesia 0.3 km / 0.2 mi
Grand Indonesia 0.3 km / 0.2 mi
Sarinah Mall 0.6 km / 0.4 mi
Thamrin City Shopping Mall 0.8 km / 0.5 mi
Golden Triangle 0.9 km / 0.6 mi
Jaksa Street 1.4 km / 0.9 mi
Suropati Park 1.5 km / 0.9 mi
Tanah Abang Market 1.9 km / 1.2 mi
Jalan Surabaya Flea Market 2 km / 1.2 mi
National Museum of Indonesia 2 km / 1.2 mi
Textile Museum 2.2 km / 1.3 mi
Italian Embassy 2.2 km / 1.4 mi
Merdeka Square 2.3 km / 1.5 mi
National Monument 2.4 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2024
  • Total number of rooms: 424
  • Number of floors (main building): 26
  • Single rooms: 254
  • Twin rooms: 34
  • Double rooms: 45
  • Suites: 46
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
Show 99 more facilities & services
  • Visa
  • Maestro
  • Airport
  • Wheelchair-accessible
  • Car park
  • Electric vehicle charging station
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Bicycle hire service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Oven
  • Dining area
  • Clothes dryer
  • Electric kettle
  • Bikes available
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant: 4
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Projector
  • Printer
  • Photocopier
  • Business centre
  • Fax
  • Children’s swimming area
  • Sun loungers
  • Entertainment programme for children
  • Sauna
  • Steam bath
  • Hot tub
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salon
  • Beauty salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carte
  • Early bird breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Brunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Snacks
  • Vegan meal
  • Halal meal
  • Early Check-inExtra charge
  • Non-smoking establishment
  • Table tennis
  • SquashExtra charge
  • Aerobics
  • Fitness
  • Basketball
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUB WITH VIEWSDouble or Twin • CLUB WITH VIEWSDBT.CB-WV

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    Double or Twin CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRANDRoom • GRANDROO.GD

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    Room GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM CITY VIEWSUITE • PREMIUM CITY VIEWSUI.CV-PI

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    SUITE PREMIUM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE WITH VIEWSTWIN • DELUXE WITH VIEWSTWN.DX-WV

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    TWIN DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB WITH VIEWSDOUBLE • CLUB WITH VIEWSDBL.CB-WV

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    DOUBLE CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH VIEWSFAMILY ROOM • WITH VIEWSFAM.WV-1

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    FAMILY ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIER CITY VIEWSUITE • PREMIER CITY VIEWSUI.CV-PE

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    SUITE PREMIER CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    TWIN WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S-1

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV-1

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE CITY VIEWFAMILY ROOM • DELUXE CITY VIEWFAM.CV-DX

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    FAMILY ROOM DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUBDouble or Twin • CLUBDBT.CB

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    Double or Twin CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH VIEWSDouble or Twin • WITH VIEWSDBT.WV

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    Double or Twin WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRANDSUITE • GRANDSUI.GD-1

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    SUITE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GRANDSINGLE • GRANDSGL.GD

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    SINGLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUB DELUXERoom • CLUB DELUXEROO.CB-DX

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    Room CLUB DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUB WITH VIEWSTWIN • CLUB WITH VIEWSTWN.CB-WV

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    TWIN CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRAND WITH VIEWSSUITE • GRAND WITH VIEWSSUI.GD-WV

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    SUITE GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-2

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 170 m²SUI.ST-1
    SUITE STANDARDPhoto unavailable12 photos

    Grand Hyatt Jakarta

    SUITE STANDARD

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    170 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Room amenities

    • Bathrobes
    • Housekeeping
    • Ironing set
    • Individually adjustable air conditioning
    • Living room: 1
    • Wake-up service
    • Pillow menu
    • Turndown service
    • Alarm clock
    • Slippers
    • Satellite TV
    • Cable TV
    • TV
    • Internet access
    • Kitchenette
    • Microwave

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEW KING BEDDouble or Twin • CITY VIEW KING BEDDBT.CV-KG

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    Double or Twin CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWS NON SMOKINGSUITE • WITH VIEWS NON SMOKINGSUI.NM-WV

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    SUITE WITH VIEWS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIER KING BEDSUITE • PREMIER KING BEDSUI.KG-PE

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    SUITE PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GRANDTWIN • GRANDTWN.GD

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    TWIN GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEWDouble or Twin • CITY VIEWDBT.CV

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    Double or Twin CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE WITH VIEWSDouble or Twin • DELUXE WITH VIEWSDBT.DX-WV

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    Double or Twin DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEW TWO BEDSRoom • CITY VIEW TWO BEDSROO.2B-CV

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    Room CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIERSUITE • PREMIER • 1 Bedroom • 100 m²SUI.PE
    SUITE PREMIERPhoto unavailable6 photos

    Grand Hyatt Jakarta

    SUITE PREMIER

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    100 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE

    Room amenities

    • Living room: 1
    • Minibar
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Safe
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Wake-up service
    • Pillow menu
    • Turndown service
    • Alarm clock
    • Extra beds on demand
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Kitchenette

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUB CITY VIEWRoom • CLUB CITY VIEWROO.CB-CV

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    Room CLUB CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRANDDOUBLE • GRANDDBL.GD

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    DOUBLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUBTWIN • CLUBTWN.CB

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    TWIN CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CITY VIEW KING BEDFAMILY ROOM • CITY VIEW KING BEDFAM.CV-KG

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    FAMILY ROOM CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CITY VIEWFAMILY ROOM • CITY VIEWFAM.CV

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    FAMILY ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUB KING BEDDouble or Twin • CLUB KING BEDDBT.CB-KG

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    Double or Twin CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEW TWO BEDSDouble or Twin • CITY VIEW TWO BEDSDBT.2B-CV

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    Double or Twin CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUBRoom • CLUBROO.CB

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    Room CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIERSUITE • PREMIERSUI.PE-1

    Photos are not available for this room type.

    Grand Hyatt Jakarta

    SUITE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Grand Hyatt Jakarta

9.2
Excellent
513 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.0 /10
Location
9.8 /10
Neighborhood
9.2 /10
Value
7.0 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
11 Jul 2026
Carman
Grand Hyatt is a beautiful property and is situated in a convenient, clean, and safe part of Jakarta.
6/10
Pleasant
04 Jul 2026
Apoorv
I have been frequenting this place since almost 2 years now. For atleast a couple of weeks every 1-2 months, I call this place my home.

However, since last 2-3 times, i have seen a gradual downward shift in the services, maintenance and also the quality of in-room dining.

Previously, me and my friends use to always stay at Grand Hyatt but recently, all my friends have moved to Keraton - considering it as a better option.

I have yet again chosen this property as my stay in Jakarta. Hopefully, I will see an improvement this time.
Business
10/10
Exceptional
11 Jun 2026
Bo
Excellent hotel. Best service. Best location.
Partner
10/10
Exceptional
23 May 2026
Pablo
Clean room. Friendly staff
Self
10/10
Exceptional
19 Apr 2026
NI KETUT
staff very helpfully and friendly
thank you
10/10
Exceptional
18 Apr 2026
NI KETUT
everything is excellent❤️
Family_with_children
8/10
Excellent
10 Apr 2026
Lihani
Great hotel with clean rooms, friendly staff, and a perfect location. Would definitely recommend and stay again.
Partner
6/10
Pleasant
31 Mar 2026
Ralph
While the Grand Hyatt staff is excellent, the location is super central and the food and beverage service at breakfast as well as in the Grand Club lounge is excellent, the fact remains that this is a very noisy hotel.

On the one hand, the doors are not sound insulated and one can hear every conversation outside the room at every hour if the day. Since the hotel was recently renovated, this is baffling for a 5 star hotel - and certainly not industry standard.

Due to the central location though, there is also quite a bit of road noise - which of course can be expected in central Jakarta. In addition, there are lod music events on weekends in front of the hotel, which usually end by 10:30 pm. Thus, am early nights's sleep is only possible during weekdays.

The real problem is the fact that every night around 4 am the calls the noise level from the multitude of mosques nearby does not allow an uninterrupted sleep (at least in my case) since the PAs used by the mosques are very strong and the \"sessions\" take up to one and a half hours\" before one can try to fall asleep again.

Combined with the noise from the hallways starting around 7am each day, the , this means very little sleep is had ar night
10/10
Exceptional
29 Mar 2026
Ted
Diva at the front desk was superb. She fixed our train travel problem, helped with a hotel booking, guided us through a payment process, and sent milk up to the room. She is a credit to the Grand Hyatt Jakarta.
Partner
10/10
Exceptional
24 Mar 2026
Adryan
Alif from breakfast was great and very friendly. I love and enjoyed my stay
10/10
Exceptional
16 Mar 2026
Dominic
Good
Partner
10/10
Exceptional
03 Mar 2026
Noor Rasikin
Very wonderful stay. Ms Angel was absolutely amazing as she helped us with our check-in and was very attentive to my mum’s needs who was in a wheelchair that stay. The hotel is luxurious and very comfortable to stay in.
Friends_and_family Family
10/10
Exceptional
09 Feb 2026
Moinuddin
Excellent stay
Leisure Partner
10/10
Exceptional
03 Feb 2026
Magena
Beautiful hotel. Great front desk and restaurant staff.
8/10
Excellent
26 Jan 2026
FIFI
The room so good the service as well
Friends_and_family Family
10/10
Exceptional
10 Dec 2025
Medardo
Outstanding
Business_and_leisure Partner
10/10
Exceptional
05 Oct 2025
Maya
The club lounge was excellent
Friends_and_family Friends
10/10
Exceptional
25 Sep 2025
Michael
Gym is FABULOUS
Friends_and_family Friends
10/10
Exceptional
15 Sep 2025
Karen

Memorable stay

Excellent hospitality, convenience to shopping mall and restaurants.
Excellent facilities.
Friends_and_family Family
10/10
Exceptional
28 Aug 2025
Jennifer

Good and Convenient

The room was clean and very comfortable and makes it a home away from home. Breakfast was pretty decent as well.

I would have wish the check-in staff (whom I wish not to mention) could display more enthusiasm as a front-office staff with more courteous and politeness in his welcome. The room was booked under my profile for a staff of mine, but the attitude was slightly comes off as impolite the way he put certain remarks or wordings.

Overall experience has been very pleasant.
Business
6/10
Pleasant
29 Jun 2025
Emerson
Room is outdated
Business_and_leisure Self
4/10
Poor
18 May 2025
y
poor amenity room cleaning
different global grand hyatt
10/10
Exceptional
23 Apr 2025
MIKAEL
Just another Hyat .. perhaps a bit unpersonal, with few areas for small group meetings.
The place felt industrial, although very clean and pompous with great service.
Business Self
10/10
Exceptional
17 Mar 2025
Giorgio
An Absolute Gem in Jakarta – Exceptional Experience!

This was my first time in Jakarta, but as an experienced world traveler with stays at top hotels across the globe, I can confidently say this hotel is an undiscovered jewel. Unlike the usual tourist hotspots, it offers an unparalleled level of comfort and service.

My room was simply outstanding—featuring a spacious walk-in closet, an enormous bathroom divided into three separate areas (shower, dual sinks, and toilet), and a beautifully designed bedroom/studio. This stay was my stopover before heading to Sorong for a diving trip, and the hotel’s Olympic-sized saltwater pool was a game-changer. It allowed me to check my dive gear—something often frowned upon in the U.S.—while also preparing for my dives with some solid swim sessions.

The spa was at the level of a top-tier Japanese spa (and I say this having just been in Tokyo two weeks ago). Breakfast was exceptional, offering a perfect mix of Western and Indonesian options—Eggs Benedict done to perfection, incredible local dishes, fresh juices, and expertly crafted coffee drinks. I also had a fantastic Indonesian chicken soup for lunch at the café—absolutely delicious.

The location is another huge plus. The hotel has direct access to Plaza Indonesia, and the magnificent Grand Indonesia Mall is just next door—making everything incredibly convenient.

One of the true highlights of my stay was the exceptional hospitality. The staff’s warmth and attentiveness were beyond me!
Leisure Self
10/10
Exceptional
11 Mar 2025
muhamad faizal
Good attitude
10/10
Exceptional
18 Feb 2025
Tati
Great location & breakfast was amazing
Leisure Family
8/10
Excellent
04 Jan 2025
moulayll
Very nice a good position easy-going stuff. Everything is okay apart the carpet. The walkway needs to be changed.
Leisure Family
10/10
Exceptional
24 Nov 2024
Toby
Just a very lovely hotel.
Only thing to be improved was the breakfast but this is being picky. It’s a lovely place.
10/10
Exceptional
12 Oct 2024
Wilhelmus
Great hotel , spacious room , fantastic food area
Business Self
10/10
Exceptional
17 Sep 2024
Douglas Alex
Fabulous hotel.
Business Self
8/10
Excellent
02 May 2024
David

Poor First Impression but Improved

Check in was stated to be 3pm, we arrived a little after but our room wasn’t ready until
3:45pm. Also upon arrival the full benefits of our Grand Club access were not explained, including breakfast arrangements

Throughout the afternoon we found the team to be very friendly but lacking the attention to efficiency and detail one expects of 4* hotel.

Things reached a head when we were nearly seated at the wrong table for dinner in their C’s Steakhouse. Fortunately we spoke to the Director of F&B who was very understanding regarding all our concerns since checking in. Then everything improved

Throughout dinner both the service and food were great and the following day it was obvious our complaint had been related to The Grand Club team.

Service was then swift and attentive culminating in receiving a complimentary chauffeur ride to the airport.

While our experience didn’t start well, I really appreciate the team for responding to our concerns and taking action to improve our overall experience

As such when travelling though Jakarta again, we will probably revisit the Grand Hyatt.
Partner
10/10
Exceptional
15 Apr 2024
Sandeep
excellent location
Business Self
10/10
Exceptional
24 Mar 2024
Brenda

Great hotel

The room was quite spacious and the service was amazing.
Business
10/10
Exceptional
05 Mar 2024
Mario
I stayed there for 2 weeks. Besides the mosque singing loudly everyday at 4am, it was an amazing stay starting with the room number which was our anniversary. The service was great as well.
Leisure Family
6/10
Pleasant
26 Feb 2024
Chi
Bath towel is not clean and old, should replace with new ones
Leisure Partner
10/10
Exceptional
19 Feb 2024
Tony
One of the best hotel di Jakarta. It’s clean and tidy and nice view. The staffs are polite and excellent customer service. Good transport link and shopping around the area. Beautiful garden and swimming pool.
Business_and_leisure
8/10
Excellent
30 Jan 2024
Dede
Property are nice, food and drinks nut do good.
10/10
Exceptional
10 Dec 2023
Nanak
Good to be back with some new outlook around the lobby and room. Things to improve are the amenities. It’s a bit weird to find no body lotion and razor for a 5 star hotel (these two seem to be on request), also wishing the breakfast provides more variant than what they offer now, and limited place to walk around the food counters is a bit concerning when more people having breakfast, but overall it was a pleasant stay xx
Business Self
10/10
Exceptional
01 Dec 2023
Nadia
love the Christmas decor. Location was convenient for shopping as there are 2 big malls within walking distance. Hotel room is spacious with luxurious amenities
Leisure Family
10/10
Exceptional
17 Nov 2023
Alice
Breakfast is nice and lots of varieties as well. Next to Plaza Indonesia and just walk across to Grand Indonesia. Will visit again next time.
10/10
Exceptional
15 Nov 2023
Serena

Worth the experience

Clean, spacious and modem for a older hotel..
Self
10/10
Exceptional
14 Nov 2023
Triena

Relaxing and luxurious

A short stay to recover from our international flight and before onward travel to Bandung. The room was spacious with an excellent shower. and long bath. Buffet breakfast was plentiful. The best part of our stay were the lap swimming pool and the evening for cocktails and oysters at the lounge where there was live music and a marvellous view of the fountain roundabout and traffic below.
Partner
10/10
Exceptional
07 Nov 2023
TAKATOSHI
I stay here when I visit Jakarta. Whenever I stay here, I spend good time. Hotel is connected to a shopping mall.
Business
10/10
Exceptional
13 Oct 2023
Christina
Superb staff! Every staff member I interacted with was excellent, helpful and extremely courteous.
Fantastic gym. My favourite hotel in Jakarta.
Business Self
6/10
Pleasant
21 Aug 2023
Joyce
All the staff are so nice and friendly.
Leisure Family
10/10
Exceptional
11 Aug 2023
Jenan

Wow from A2Z

Very nice hotel and our family room was spacious overlooking the pool and tennis court…Lovely marble bathroom. Friendly staff. Swimming pool, gym and tennis court were excellent. They even have physiotherapy and skin clinic. Very convenient as it is attached to Plaza mall and across the street from Grand Indonesia mall. So many restaurants and grocery stores are within walking distance. The food at the hotel is very nice. Will definitely stay here next time I visit Jakarta.
Friends_and_family Family
4/10
Poor
31 Jul 2023
Verified traveler
We had reservations for family room, hotel did not have our room, instead gave us room without sofa. Room was updated, just not what we wanted. Staff wasn’t friendly during our whole stay with exception of Levvy in lounge. Levvy was great and nice. Hotel needs to train staff better or hire different people. Don’t think we will stay here again.
Leisure Family_with_children
10/10
Exceptional
06 May 2023
Malgorzata
Great location, fantastic breakfast!
Business_and_leisure Family_with_children
10/10
Exceptional
06 Apr 2023
Gumnani
Excellent
Friends_and_family Family
6/10
Pleasant
05 Mar 2023
Eric

Old rooms

Old hotel. I don’t think it should be charging such rates for a dated room. Especially when the higher floors are already refurnished, the hotel should be providing the newer rooms and renovate the older ones without offering them to the public.

It’s just a right thing to do.
Business
10/10
Exceptional
23 Jan 2023
Julia
We are regular guests and never wants to stay at another hotel. The location is excellent, the gym is my favourite place, the garden for my morning walk is amazing. The staff are all polite and friendly. The breakfast has variety of tasty food and the place is so beautiful.
Leisure Partner
10/10
Exceptional
08 Jan 2023
WIN
Centrally located by the mall and yet quite and private. Grand Hyatt always lives up to it's name.
Leisure Partner
10/10
Exceptional
21 Dec 2022
CHEK MENG
amazing
Friends_and_family Family
6/10
Pleasant
04 Jul 2022
Yenny
Some rooms have been renovated. Unfortunately we got an old room. Still awesome views and clean but the amenities inside the room were dated (rusty trash bin, etc).
Still highly recommending staying here.
Leisure Family
10/10
Exceptional
21 May 2022
Faisal
Very nice
Leisure
10/10
Exceptional
02 Feb 2022
Jamie

Amazing Hotel

This is the nicest hotel that I have stayed in Jakarta. The service and facilities were fantastic.
Partner
8/10
Excellent
26 Dec 2021
albert
The room.and the view is amazing...but the breakfast is not recommended... lack of variety, lack of server,
Friends_and_family Family
10/10
Exceptional
06 Nov 2021
Muslim
Stay in grand hyatt to celebrate my birthday, i love to stay in this hotel since 1990's, since i was in high school, this hotel is always clean, i love cheese donut in cake shop but now they don't make it anymore
Friends_and_family Family
8/10
Excellent
14 Jun 2021
Jinseok

Overall impression

Quite nice swimming pool.
Room condition and breakfast were not bad.
I think it’s great to connect to mall directly to take a look or shop.
Friends_and_family Family
6/10
Pleasant
25 Mar 2021
Verified traveler

Our stay during pandemic 2021

Because of this pandemic, i chose grandhyatt because of the heAlth protocole and close to plaza indonesia, mall with best health protocole. Everything was perfect even the hotel staff all perfect for health protocole . But, our room, the cleaning staff only tidy up the bed. They even forgot to give us new showergel. The bar , not even got clean , my used cup and everything still there. Quite dissapointed with these for grandhyatt standard
Friends_and_family Family
8/10
Excellent
25 Feb 2020
ishah

8 of 10

great hotel...location was perfect..need some renovation on carpet and the wall before you go to your room.....service quite pleasing and look forward to stay with you again
Self
8/10
Excellent
22 Feb 2020
Verified traveler
The staff at the hotel are excellent and there is a good range of restaurants. The rooms are large but I did find the beige carpet and furniture a bit in expiring however the beds are super comfy.
Business Self
10/10
Exceptional
31 Jan 2020
Anthony P M

Excellent stay.

Stayed for a couple of nights bringing my Indonesian in-laws from out of town. Really good staff and a great central oasis in Jakarta. Recommend the club access package.
Friends_and_family Family
10/10
Exceptional
04 Jan 2020
Chandra

One of the best hotels in Jakarta

Service wise probably the best hotel in Jakarta and with connection to Plaza Indonesia shopping mall made our stay very convenience. The Gym and spa with jacuzzi, sauna and steam room are really good and you can request late checkout until 14:00 pm. The mrt station (bundaran HI station) is located right in front of the hotel as well.

Friends_and_family Family
8/10
Excellent
12 Dec 2019
Verified traveler
Room was large and the view over the pool really lovely. Staff are polite and helpful.
Friends_and_family Partner
10/10
Exceptional
08 Dec 2019
Novi Diyah
Best location
Friends_and_family Family
10/10
Exceptional
08 Dec 2019
Verified traveler
It was a pleasant stay. All staff members are very kind and help you with anything you need.
Business
10/10
Exceptional
24 Nov 2019
Theo13
Loved it. Great property with great facilities. Food in the restaurants and the lounge were superb. Convenient access to the Indonesian Plaza shopping.
Business_and_leisure Self
10/10
Exceptional
19 Oct 2019
Neo
This time they forgot to send my morning papers but it was OK as I didn't have time to read
Business Friends
10/10
Exceptional
16 Oct 2019
Verified traveler
I love the staff they all look good , and friendly .
But they need change the old furniture n make more diversity on breakfast buffet .
Leisure Family_with_children
10/10
Exceptional
16 Sep 2019
Fatemah
Very nice place
Family
10/10
Exceptional
16 Sep 2019
Fatemah
Very nice place.
Family
10/10
Exceptional
09 Sep 2019
ManritLeon
I was really impressed with the service and the smiles on the staff there . They just made my day super super good ! Pls send this to them , tell them thank you and keep it up . They are amazing people. I wish I can give all of them a hug . And you guys on Expedia , all of you , you are amazing too . You guys work so hard to provide the best for the people , and you guys continue to deliver the best . You are all amazing people both grand Hyatt Jakarta and Expedia ! Love you guys !
Leisure Family
10/10
Exceptional
29 Aug 2019
Max
The staff is very professional, kind and helpful. Outstanding customer service.
Business Self
10/10
Exceptional
12 Aug 2019
Verified traveler
Nice property and nice location. It is near the big Malls where ample opportunities to spend time. Food in the mall is awesome.
Leisure Family_with_children
10/10
Exceptional
04 Aug 2019
Lydia

Amazing

It was wonderful, great hotel!
Business Partner
10/10
Exceptional
21 Jul 2019
anggriani

It is a five star hotel standard

Grand Hyatt Hotel is our favorite hotel
Family
2/10
Poor
28 Jun 2019
Verified traveler
Old hotel, doesn’t look like one in the picture. In dire needs of renovation
Business
10/10
Exceptional
26 Jun 2019
Verified traveler
The staffs were excellent and the food wete great. However,
the amenities in the room were not being replenish.
Business_and_leisure Family
10/10
Exceptional
10 Jun 2019
LE LE
Good
10/10
Exceptional
13 May 2019
Verified traveler
Like the location and the swimming pool
Leisure Self
10/10
Exceptional
05 May 2019
CHOON MEE

Great location

I like the place, I like the breakfast there... It is well organised. It is really nice place to stay, price worth it.
2/10
Poor
04 May 2019
Sheikh-farhan

worse sleep ever!!! will not stay again

Had to move rooms at 4:30am due to banging noise on top of my room. The second room I was moved to had another banging noise which was shown to the duty manager. Finally moved to the third room which finally didn't have any noise issues. I was only offered club access as compensation.
8/10
Excellent
03 May 2019
Verified traveler
Ambience over all
10/10
Exceptional
24 Apr 2019
Verified traveler
I stay in this hotel when i visit jakarta. Kindness provided by all staffs make me feel so good and I enjoyed my this stay.
Business Partner
10/10
Exceptional
21 Apr 2019
Devy
Spacious and clean room. The hotel staffs are polite, well trained, and helpful. Strategically located as well, connected to Plaza Indonesia and walking distance to Grand Indonesia
Leisure Family
8/10
Excellent
19 Mar 2019
Joe
All good. Tapas at C restaurent is a disappointment
Leisure Family
10/10
Exceptional
20 Feb 2019
Verified traveler
Everything are fine and despite the hotel is quite old but very well maintained. One thing is when I booked saying breakfast is at Usd18 ++ but I was charged RP300000. May be an Expedia problem.
Business Self
8/10
Excellent
16 Feb 2019
Francesco

Jakarta

Convenient location a bit overpriced
8/10
Excellent
01 Feb 2019
Verified traveler
NICE HOTEL AND AMBIANCE BUT THE ROOM HAS TI TI TI SOUND THE WHOLE NIGHT.

AND IS NOT SOUND PROVE, WHEN WE TALK ON THE PHONE AT 10.30 PM , YOUR STAFF KNOCK AT THE DOOR AND SAID NEIGHBOR COMPLAIN OUT VOICE IS TOO LOUD, AND IS JUST ONE PERSON TALKING ON THE PHONE.

THIS IS THE FIRST TIME STAYING IN HYATT AND FIRST TIME BEING INFORM THAT OUR VOICE ON THE PHONE IS LOUD ? AND IS JUST ONE PERSON TALKING.
10/10
Exceptional
10 Jan 2019
Verified traveler
Convenient, next to major shopping mall Plaza Indonesia, food and shopping easily available
10/10
Exceptional
09 Jan 2019
Verified traveler

Great hotel

Nice, Clean and Comfy hotel with pleasant staffs
10/10
Exceptional
31 Dec 2018
Sarinah

Good location at the heart of Jakarta

Good location & the hotel is connected to the shopping mall. It was a very comfortable stay for us.
The room is very big & spacious. Helpful & friendly staff. Great place to stay.
Family
10/10
Exceptional
23 Dec 2018
Traveller
Strategically located
10/10
Exceptional
07 Nov 2018
DEVI
Great .... excellent service
Family
8/10
Excellent
17 Sep 2018
Robert
The Staff is very courteous, friendly and alert. I am a frequent visitor of the Grand Hyatt Jakarta. Makes me feel at home. The athletic facilities are outstanding, especially the pool, gym and spa.
10/10
Exceptional
20 Aug 2018
Wesly Paulus
Great hotel to stay, the location and everything just perfect.
Family
10/10
Exceptional
05 Aug 2018
Verified traveler
AAA+++++++
8/10
Excellent
23 Jun 2018
Verified traveler

The location is very convenient

Our stay was very nice, room was clean, breakfast was nice. The hotel is connected to Plaza Indonesia and very close to Grand Indonesia. We stayed during Lebaran holiday, it s kind of bad that the hotel restaurant like C’s was closed a few days.
10/10
Exceptional
06 May 2018
Verified traveler

Excellent

Hotel location was great... room were excellent.

Recommend hotel to add some Indian vegetarian dishes in their menu to increase options.

Location & surroundings

Grand Hyatt Jakarta
Jl. M.H. Thamrin Kav 28-30, 28-30, Jakarta, Indonesia

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Grand Hyatt Jakarta

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