Name: Suburban studios near camp lejeune
Address: 1323 Lejeune Blvd., Jacksonville, 28540, US

2/10

Poor

12 Jul 2026

Stephen

The room smelled like a dog and the floor’s were filthy, it was water leaking from the ceiling. The lady at the front desk was nice when we got there on Thursday, but the other two from Friday through Sunday wasn’t very pleasant. They really need to upgrade the stay wasn’t good at all.

Partner

8/10

Excellent

05 Jul 2026

Michael

Everything was good with the property. The staff was good. They was short on help with the laundry. No towels or wash rags. You had to get them from the front. The shower in my room was screwed up but it still worked half the time. Other than that it was good. I will be going back

Family

2/10

Poor

05 Jul 2026

Hayley

Jacked up the pet fees to $100 per pet per night, not ideal if you’re traveling with pets.

6/10

Pleasant

05 Jul 2026

Stephanie

Room was clean and hotel was clean and it was in a decent location, pool was broken and we were looking forward to having access to pool since we were out of town visiting family . Staff was pretty friendly. We were just disappointed about not knowing about pool ahead of time

Family_with_children

10/10

Exceptional

28 Jun 2026

Emmanuel

Good rooms and great staff.

Partner

4/10

Poor

11 Jun 2026

Gregory

Bed wasn’t made, cable channels didn’t work

Self

8/10

Excellent

28 May 2026

Lindsay

Room was modern and clean. There were cooking facilities but no plates, cups, utensils, etc.
Breakfast was certainly adequate.
Good location, handy to Camp Lejeune.
Front desk staff was friendly and helpful.
De La Rosas Taqueria is well worth a stop.

Partner

10/10

Exceptional

26 May 2026

Tevin

The room was nice and clean and staff was friendly

Family_with_children

10/10

Exceptional

24 May 2026

Jing You

This suburban studios is better than other city suburban studios. However, the ac is abit noisy. I still can sleep but I'm not sure about others.

Self

10/10

Exceptional

24 Apr 2026

Adreyana

Good stay

Self

2/10

Poor

05 Apr 2026

Amy

DO NOT STAY ALONE!!! I have stayed at the suburban in Jacksonville for a week. I sat alone at the back picnic table and was offered a drink by patrons that I was not a party of. I took two sips from the female and remember nothing ekse but waking up bruised, barely able to walk, no panties and bleeding. I assume was roofied and raped here this week. I have bruises and a sore pelvis. I Don’t remember a thing. Nothing. Two sips from a female and the males took good fun in it. I am embarrassed and feel disgisting. I immediately filed a police report including my things that were incaluable stolen. I had a rape kit done, and other things have happened at this hotel. The manager daid ‘I dont think this is the hotel for you’ and proceeded to have police escort me off the premises.

Self

4/10

Poor

26 Mar 2026

Randy

Air conditioning worked fine. The room 434 smelled bad? Couldn't quite make out what the terrible odor was. Sheets were scratchy. The floor was the dirtiest floor I had ever walked on. Elevator had a large hairball on the floor.

Self

2/10

Poor

01 Mar 2026

Aashish

Booked for Wilmington. Didn’t realize Jacksonville was showing in the search. Realized address right after booking. Requested to cancel but they didn’t accept.

10/10

Exceptional

25 Feb 2026

Hartley

The room was spotless and clean and I had a problem and receptionist came in a swift manner and resolved the problem

10/10

Exceptional

16 Feb 2026

Jason

Room was nice and clean, nice amenities!! No shampoo tho so bring your own. Lol

Friends_and_family Family

10/10

Exceptional

12 Feb 2026

Mitchell

Overall, my whole state was excellent thanks so much!

Friends_and_family Family

6/10

Pleasant

31 Dec 2025

Shirley

The room was clean and spacious but the bed and pillows were not very good the bed was hard and uncomfortable but since we were booked for 2 days we went out and bouvht pillows which helpeed the second night so u less the beds and pillows are upgraded I doubt we'll stay there again.

Partner

10/10

Exceptional

24 Dec 2025

Shadanieliz

Loved it staff very kind

Business_and_leisure Partner

10/10

Exceptional

22 Dec 2025

CONTRELL

Great experience clean rooms

Business

10/10

Exceptional

20 Dec 2025

Tracey

The staff was wonderful, the place was super clean, the only issue I had was the bed was squeaky, however, it was a metal frame.

Self

6/10

Pleasant

23 Nov 2025

David

No pots and pans, dishes or utensils in room. Disabled parking blocked off by construction equipment. No hot water in kitchenette sink. Bedding had unknown stains. A few bugs in room. Walking down hallways kept getting a contact high from all the pot smoke, as an asthmatic this caused me to have to use my rescue inhaler multiple times a day.

Partner

10/10

Exceptional

18 Nov 2025

Otto

5 stars

8/10

Excellent

22 Sep 2025

Richard

It has enough for the price. Staff was very friendly

Friends_and_family Family

10/10

Exceptional

09 Sep 2025

Charlie

Right off the base, clean and quiet!

Leisure Family

2/10

Poor

28 Aug 2025

Patricia

Worse place I have ever stayed. I would never go back. I wanted to cancel my reservation to go to another place because everything was uncomfortable here and they didn’t give me any refund at all either. Very disappointed, the hotel does not have what they offer and does not look like the pictures you see AT ALL.

Leisure Family

2/10

Poor

17 Aug 2025

Patricia

Property is dealing with mold and has large machines that are very loud in EVERY ROOM. They do not tell you about these machines when you make a reservation. They are extremely loud! The rooms are dirty, beds are horribly uncomfortable. It was ridiculous!! When i arrived i had to call 5x to get someone to come let me in to the hotel because the lobby area was not open. Just a horrible place and I don't recommend it to anyone. I actually was able to dispute the charge with my bank and get a refund (i left after night 1 but they would not refund the rest of my reservation) but the bank gave me the refund because i had pictures and video proof of how bad it was.

Leisure Self

6/10

Pleasant

09 Aug 2025

DEBRA

It was clean and the staff friendly.

Leisure Self

10/10

Exceptional

22 Jul 2025

Carlos

Great customer service
Clean room

10/10

Exceptional

10 Jul 2025

Brian

Great place and affordable!

Very professional and welcoming! Everything was excellent!

Partner

4/10

Poor

09 Jul 2025

CRYSTAL

The rooms smell old and staff rude. It's like over priced motel.

Business Self

10/10

Exceptional

06 Jul 2025

Eric

My stay was great. Room condition and rate was great. I would definitely recommend this hotel.

Friends_and_family Family

10/10

Exceptional

05 Jul 2025

Orlando

Great service, thanks

Leisure Family_with_children

8/10

Excellent

25 May 2025

Christopher

The night manager Chris was fantastic. He went out of his way to make sure I had a room, since there was a booking error. The rooms were clean and freshly renovated but still lacking. There were no curtains, only blinds, so light from the building was coming in all night. The bed had a noisy, wobbly frame.

8/10

Excellent

18 May 2025

Renee

We enjoyed our stay there. Would stay there again.

Partner

2/10

Poor

01 May 2025

Verified traveler

The bathroom door did not close. zero toiletries given. ac/heater did not work. room had a toxic/cleaning chemicals smell

Partner

10/10

Exceptional

14 Apr 2025

Elizabeth

My stay was amazing!

This hotel has had renovations done . My room had new beds, new towels. The room was great! The staff at the hotel were amazing. The front desk representative Christopher Hines was so accommodating. His customer service skills are incredible. Every staff member was very polite. I truly recommend Suburban Studios for your stay. I booked the hotel because it is close to Camp Lejeune. I was able to make a home cooked meal for my marine son. Thank you to everyone that made this a great memorable weekend.

Friends_and_family Family

10/10

Exceptional

11 Mar 2025

Roberto

Good

6/10

Pleasant

11 Feb 2025

Kristen

No blankets!!!

Partner

6/10

Pleasant

19 Jan 2025

Verified traveler

roaches in the property

Friends_and_family Family

10/10

Exceptional

01 Jan 2025

Michael

Nice receptionist

4/10

Poor

24 Dec 2024

Verified traveler

POOR Customer Service

I did t have heat in my room for several days (4, at Christmas) and the management would not reimburse me anything.

10/10

Exceptional

21 Dec 2024

Dulce

I stayed for one night but everything was clean I love the beds they were so comfortable

Leisure Family

8/10

Excellent

19 Dec 2024

Cecilia Pilar

It was a comfortable stay. The room was clean and didn't have any undesirable smell in or out of the room. The reception desk is also friendly and courteous.

2/10

Poor

21 Nov 2024

Danny

Rooms were smelly, humid and was infested with roaches, bugs

4/10

Poor

07 Nov 2024

Shonda

The staff was very dismissive and they made me feel like i was bothering them anytime i asked a question.

Leisure Family

2/10

Poor

01 Nov 2024

Adam

I chose this hotel because it was a reasonable room rate and they were pet friendly. When I arrived with my dog, they explained that there was a $250 deposit for pets which is fair but there is also a $125 pet fee On top of that which is $40 more than I spent on the room itself. When I arrived, the police were pulling somebody out of the room next to ours. The hallways reeked of ammonia. The rooms themselves were not clean and the beds were awful. I asked the front desk for extra pillows and blankets and they said they didn’t have any. When I went back out to my car to grab some things, there were people doing drugs in the parking lot and the whole area felt unsafe. If I knew what I was signing up for, I would’ve just slept in a gas station parking lot in my car.

Business Pet

10/10

Exceptional

30 Oct 2024

Jessie

$150 deposit required per room, but it's an affordable efficiency with a full albeit mini kitchen

Business Partner

4/10

Poor

12 Oct 2024

Emily

I stayed here with my baby to visit my husband and there were roaches in my room! Crawling just a few feet away from my baby, on the bec and floor! When i confronted staff, she did not seem very shocked or concerned. Will not be staying again and do not recommend.

8/10

Excellent

04 Oct 2024

Dennis Alan

Overall the stay was a pleasant experience, everything was a good 10-15 minutes away, that is because of the layout of the town.
Staff was pleasant and helpful

Leisure Self

2/10

Poor

22 Sep 2024

Jana

Dirty. Pool green

2/10

Poor

28 Aug 2024

Mariia

I called a reservation agent of the property and informed them that I am arriving late at 4 am. She reassured me that she would contact front desk and put a note on my reservation. I called Front Desk myself 6 times and nobody answered the phone. Once i arrived to the property, I was already charged a no show and they charged me 64$ no show fee

2/10

Poor

25 Aug 2024

Angelica

Full kitchen no dishes no silverware and no dish soap

Leisure Partner

2/10

Poor

18 Aug 2024

Maxwell

First of all the pool hasn’t been open since 2019, the photo should be taken down. Second the whole place smelled bad. Like burnt ramen noodles and cigarettes. The nightstand had a hole in it. There were dogs staying above our room and we could hear them barking and running around all night. 0/10

Leisure Family

4/10

Poor

17 Aug 2024

razvan

Moldy and not up-kept

Leisure Family

2/10

Poor

03 Aug 2024

Xzavior

Trash

4/10

Poor

28 Jul 2024

Ruby

The smell was not good and the noise in the middle of the night was horrible. Looks nothing like in the pictures from there website.

Business Family_with_children

10/10

Exceptional

18 Jul 2024

Beth

The staff was so helpful, they gave excellent service.

Pet

2/10

Poor

09 Jul 2024

Tiffany

I booked this simply because of the pool for the price. However the pool was “under maintenance” and at check in the lady at the front desk said since I was only staying 7 nights that we would not get room service so that if we needed new towels or toilet paper we would need to come to the front desk to re-up on those things. I was flabbergasted and then at that point should not have checked in however I had drove 8 hours with my toddler and 8 month old and was ready to get settled in. Also I paid in advance stupidly. This hotel was also supposed to be non smoking but you could clearly tell no one follows that rule. The carpets in the hallways were filthy and the elevator took ten years to open and close. I ended up checking out after staying one night because my 8 month old was having trouble breathing due to smoke and funky smell throughout the hotel. I was told I would not get my money back from both the hotel and Expedia. Would not recommend booking a stay through Expedia and most definitely not at Suburban Camp Lejeune. You definitely get what you pay for. A lesson learned!

Leisure Family_with_children

2/10

Poor

29 Jun 2024

Stormy

Not the best stay for the price

The bathtub had hairs in it and it was much smaller than depicted in the images online it was not as clean from the lobby to the rooms the elevator was very slow and they had no cribs available the only Cody was in the lobby. Just not a great stay.

Friends_and_family Family

10/10

Exceptional

19 May 2024

Angelica

Clean!

Leisure Partner

10/10

Exceptional

25 Apr 2024

Renae

Church trip

Our stay was very peaceful, we were there for a church conference. The guy at the front desk superseded Great Customer Service and Hospitality. He was so attentive and polite. I personally thanked him.

Partner

2/10

Poor

08 Apr 2024

Jennifer

The first room I checked into you could see that the door was kicked in previously. No chain or dead bolt on the door. That room has pubic hair on the sheets. And fresh blood stains on the mattress pass that you could see through the sheets. Sheets were dirty. Staff said stained. Either way they were nasty. There was food in the sink. The floor had dirt or something all over it. Then we get moved rooms. The room was so small and not what we originally reserved. We wanted double beds but had to settle for the tiny room with one full size bed. That bed was clean however the shower walls had hair on them. Clearly housekeeping And sanitizing isn’t being done properly. Won’t stay here again.

Business_and_leisure Partner

2/10

Poor

15 Mar 2024

James David Pitts

In town to spend some time with our Marine son. We booked 3 nights and only stayed a few hours. The elevator worked but not properly. It was a very long wait once you pushed the button. That made us nervous. There was a huge stain on the carpet outside our room door as well as further down the hall. The bed slid across the floor when you sat on it. Bed was on a metal spring frame. Kind of a musty odor in the room. The actual room DID NOT in any way reflect the photos we saw online when we booked. We decided to change hotels and the woman at the front desk said she couldn't help us. We wanted her to change our reservation and show that we checked out early and that we were not using the other nights. She said she wasn't allowed to because we booked through Expedia. She did give us the manager's card because the manager wasn't on property. We figured we would have to pay for the first night as per their policy. We were hoping to get refunded for the remaining unused nights. Needless to say we left very disappointed.

Leisure Family

10/10

Exceptional

15 Mar 2024

Sergio

Great service

Business

2/10

Poor

04 Mar 2024

Verified traveler

Overall the stay was ok but my car was broken into while I was staying there for the weekend, an I have not still been contacted was given a extra hour to stay until they found out what was going to happen. Then, was told I would be contacted after I check out from the manager an haven’t been contacted yet. Smh overall stay was good

Partner

2/10

Poor

03 Mar 2024

Melissa

Hard to take a shower due to placement of the shower head. Almost fell when i put my hand on the towel bar due to it not being attached to the wall properly. \"Clean\" wash cloth had pubic hairs on it.

Business_and_leisure Family

10/10

Exceptional

22 Feb 2024

Kayla

Very good will be staying again

Leisure Self

8/10

Excellent

22 Feb 2024

Beatriz

Staff was attentive and helpful. Area around building was clean. Aside from elevator, that was very slow, all in all it was nice.

Leisure Pet

4/10

Poor

21 Feb 2024

Alexis Shawn

My room was poorly cleaned and smelled like stale cigarettes/smoke. It’s listed as having a full kitchenette for long term stays but they provided no dishes, pans or even utensils. You have to buy your own which defeats the whole purpose of having the kitchen. There wasn’t even a blanket on the bed and when I called down, instead or bringing it I had to go fetch it from housekeeping myself. Oh and the elevator door doesn’t work property so you have to sit there for a full minute or more before it closes, with a loud beep, which leaves you wondering if it’s even functional. I’m angry that I got the bait and switch on a site like Expedia.

Business Self

4/10

Poor

19 Feb 2024

Sean

For the price it was ok. But don't expect much. No coffee maker in the room, pots, or pans. I went to the front desk to get one of each mug, plate, fork, etc. but that was after the 1st day.

4/10

Poor

17 Feb 2024

amanda

Dirt and debris on most surfaces and the floor was sticky. The bed was noisy, uncomfortable and had a thin stained blanket. The elevator was extremely slow and the property smelled like Marijuana.

Leisure Friends

10/10

Exceptional

13 Feb 2024

Bernardo

It was very clean.

Leisure Self

2/10

Poor

05 Feb 2024

Itzel

When I get to my room the toilet still had pee on the seat, the bed had hair and crumbs under and on top of the covers, half of the outlets didn’t work, and the kitchenette was dirty and greasy. Plus the elevator is so slow I could walk across the building and down the stairs in the time it takes to close and move.

Leisure

10/10

Exceptional

02 Feb 2024

Samuel

Great value

6/10

Pleasant

04 Jan 2024

Verified traveler

Building

Room door didn’t even lock properly. Hallways smelled like smoke. Floors in elevator was dirty. Room was comfy and clean.

10/10

Exceptional

04 Sep 2023

Madison

Property was really clean

4/10

Poor

23 Aug 2023

Shana

I stayed on the second floor and the floors were so dirty. Looked like it hadnt been vacuumed in weeks. Then there were 2 children laying in the floor outside my room, just hanging out. Got in the room and the floor was so dirty, my white socks were black on the bottom. It was not a good experience. I ended up leaving and not spending the night it was so gross.

Business_and_leisure Partner

2/10

Poor

12 Aug 2023

Kevin

I didn’t like that on top of what I was paying for the room I hate to pay additional for my pets. For what I am paying I could have stayed in Wilmington at a hotel that accepted them and the charge would have been the same. Room is very basic and cable channels are not working. Don’t have the patience or care to loss my mind complaining downstairs because they just state it is corporate and not them. Horrible experience and never choosing this hotel again or Expedia. Wasted money!

Leisure Pet

10/10

Exceptional

07 Aug 2023

Robert

everything was excellent

Leisure Self

6/10

Pleasant

07 Aug 2023

Verified traveler

Look elsewhere first.

Front desk staff was kind but that can’t mitigate the in-room condition: white socks became black from walking despite Clorox cleaning. Selected because of bath tube: it didn’t work. So didn’t the hairdryer. For the money, there are better choices.

Friends_and_family Family

4/10

Poor

10 May 2023

joleen

My room was horrible due to me having a pet. It smelled like an ashtray.

Leisure Pet

2/10

Poor

22 Mar 2023

Deshaun

Terrible place

Leisure Partner

6/10

Pleasant

15 Mar 2023

Tory

No frills is exactly what you get!

Decent for workers i.e. construction, electrician, lawn care just needing a no frills day or two inexpensive place to shower and sleep. My advice spend an extra 15 dollars and go someplace else.

Business

10/10

Exceptional

03 Mar 2023

Kya

Staff was Great

Leisure Self

4/10

Poor

23 Feb 2023

Samantha

We were moving to another duty with the military so we had our dog with. To start off our stay the first room we got the ac unit made a loud noise when it was on and the box on the door to slide your keep in wouldn’t work. The lady at the front desk when we check in charged out car twice for the pet fee. When I went down the lady in the morning was super nice and looked into the issue. When I went down later that night to see the results of the issue the front desk lady was super rude when she asked for our room number so I told her it. She told us we needed to keep our dog quit and never said anything about the results of my issue I asked about. Only told me rudely that our dog should quit. I ask her what he is doing to be loud because he has been with us the whole time and she said we’ve had noise complaints of him moving around to much. DON’T STAY IN THIS HOTEL IF YOU HAVE A DOG!

Leisure Pet

8/10

Excellent

20 Feb 2023

Kathleen

Staff was great and it was very close to base

2/10

Poor

18 Feb 2023

Valerie

They charged $100.00 extra for pets and i had no idea beforehand. Our room was not clean and we had to change rooms.

Leisure Pet

4/10

Poor

17 Oct 2022

George

Good location

Leisure Self

4/10

Poor

11 Oct 2022

Kevin

The third floor hallway and our room had an odor. The elevator floor looked very dirty like it hadn’t been swept or mopped in a while. The third floor hallway had carpet stains everywhere. Our rooms shower had a constant drip, needs attention. Blow dryer in bathroom did not work.

Leisure

4/10

Poor

04 Oct 2022

Christina

Unhelpful staff

No paper towels or utensils to eat with. Front desk staff not friendly, one time the guys stayed on his phone for the whole time I stood in front of him on speaker in conversation not willing to pause that and help me (customer). Other staff distend and unfriendly. Won’t return to this hotel.

Friends_and_family Family

8/10

Excellent

11 Sep 2022

Verified traveler

Pretty good

Decent for an overnight stay. Comfortable bed. Tv did not work.

Partner

10/10

Exceptional

05 Sep 2022

Mark

Friendly staff good location

Leisure Partner

10/10

Exceptional

03 Sep 2022

Mark

Staff was great but property is under renovation

Leisure Partner

8/10

Excellent

29 Aug 2022

irene

excellent service .

Leisure Family_with_children

8/10

Excellent

04 Aug 2022

Patricia

The staff was very friendly and helpful. I had trouble with the toilet and maintenance fixed it very quickly.

Leisure Family

6/10

Pleasant

30 Jul 2022

Amber

When we first walk into the room it smells very musty, like water got onto the carpet and didn’t get cleaned right. The shower curtain had mold on it. The beds and sheets were clean.

Leisure Family

10/10

Exceptional

28 Jun 2022

John

the hotel staff was very accommodating and we will stay there again. Pet Friendly for our service dog. A very busy place but staff was very helpful.

Leisure Pet

2/10

Poor

24 Jun 2022

Cristina

The stay was not good at all the sheets had blood, the microwave was dirty , the refrigerator still had old food and pizza boxes from the person before , the hallways where full of animal hair and trash.

Friends_and_family Family

2/10

Poor

21 Jun 2022

Renita

While the staff was friendly, the negative outweighed that.

1. Despite it being 90 degrees, the pool does not open until July!

2. The room floors were so filthy, our feet were black.

3. The bed is as hard as a brick and the pillows were tiny and flat. When I asked for more, I was told they didn’t have any clean pillows available.

4. The location is horrible - all surrounding buildings are run down empty businesses.

5. Bedding is barely minimal - basically two sheets instead of blankets.

6. We didn’t get to our room until approximately 9pm after a 12 hour drive and seeing our son - just crawled into bad to crash only to wake at 1am FREEZING because a/c was set at 61 (and again, no blankets)

We checked out a day early and made reservations at another location.

I’d never stay here or recommend staying here.

Leisure Partner

2/10

Poor

15 May 2022

Verified traveler

Hotel claimed to be pet friendly, yet did not inform us of a fee until we tried to check in

Friends_and_family Family